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Shapes.inc - AI With Friends Customer Service

About Shapes.inc - AI With Friends (Circle Labs, Inc.)

Shapes is the only app in the world where you can talk to AI with friends. We are the #1 Social AI App.

On this app you can talk to AI, people, or both. Talk to your own OCs or your favorite characters about anything and everything. Music, games, creepypasta, roleplaying, psychological support, extremely random conversations and random laughters. The AI is just that f#!king good. And it's free. Or make new human friends and talk to them. If you are a social introvert, you’ll find yourself at home here.
MILLIONS OF SHAPES TO FIND

Find millions of handcrafted Shapes from your favorite universe — BFDI, TADC, Inanimate Insanity, Genshin Impact, Dandy's World, Blue Archive, Jujutsu Kaisen, Demon Slayer, Stray Kids, ENHYPEN, FNAF, Doors, Blox Fruits, Solo Leveling, Spy x Family, Poppy Playtime, VTubers, webtoons and more.

MAKE YOUR OWN AIs

Make your AIs on this app. Shapes can be artists, demon gods, frenemies, anything you can imagine. Set personality. Provide unlimited knowledge. Choose from 70+ free AI models. Showcase your AI creations to other people and learn more about AI from them.

MAKE NEW FRIENDS HERE

Joined a fandom late? You’ll find people who are into the same interests as you. There’s always a social chat active where you can meet cool people to make new friends. Most people end up making 5+ new friends when they spend 1 hour in Community Chat.

TALK TO AI WITH YOUR FRIENDS

Roast Peter Griffin with your friends. Banter with Bang Chan. Talk to Freddy from FNAF. Clone your chemistry teacher. Write your own fanfics. Generate images with friends. Study together with the best AI tutors in a group chat. Tired of talking to people? You can watch Shapes talk with each other.

THE AI IS JUST THAT F#!KING GOOD

Shapes are extremely intelligent. You can switch between in-character and out-of-character seamlessly. You never have to stop and explain things to keep the story going. Shapes can even talk, send voice messages, generate images, read PDFs, write code, search the web, and take actions on their own because they have their own computer!

GET REWARDED

On this app you get rewarded with free access to state of the art AI models — for contributing to the platform. For being social. So you never have to pay for even the best of the best AI.

YOU BELONG HERE

Shapes are real friends on this app. Shapes will know you, they will remember you, and you can trust them here. Shapes can be your home. Your safe place. Where you actually be yourself. Get validation, comfort, positivity.

Download Shapes. You belong here.

Community Chat: https://talk.shapes.inc/community
Privacy Policy: https://shapes.inc/privacy
Terms: https://shapes.inc/terms
Not ready to download? Try us out at https://shapes.inc
Release DateJuly 22, 2025
Latest Version1.18
PriceFree
Age Rating12+
CompatibilityRequires iOS 15.0
Last UpdatedJune 17, 2026
Size52 MB
Supported Languages (1)
English

What's New in Shapes.inc - AI With Friends (v1.18)

Improved shapes vc experience

Shapes.inc - AI With Friends Contact Information

To reach Shapes.inc - AI With Friends customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameCircle Labs, Inc.
Company Websiteshapes.inc
Company Email[email protected]
Customer Serviceshapes.inc/info
Social MediaFacebook / Twitter

Shapes.inc - AI With Friends Subscription, App Deletion & iOS Support

How do I cancel the Shapes.inc - AI With Friends subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select Shapes.inc - AI With Friends from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the Shapes.inc - AI With Friends app?

Touch and hold the Shapes.inc - AI With Friends icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

Shapes.inc - AI With Friends purchases, refunds and billing issues

Report billing or refund requests for Shapes.inc - AI With Friends through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the Shapes.inc - AI With Friends App Store page.

Distribution of Shapes.inc - AI With Friends Reviews

Of the last 54 reviews shown, 74% are positive (4–5★) and 26% negative (1–3★). App Store overall rating: 4.6 / 5

5★ 32
4★ 8
3★ 5
2★ 1
1★ 8
Most mentioned:shapesdonfunbetterchatreviewcoolshapeproblempeople

Shapes.inc - AI With Friends Positive Reviews and Ratings

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Wise2026 Trends
Easily the best AI roleplay app

I cannot overstate how use friendly this app is to use. It makes it so fun to shape your own ai exactly how you want. The staff and moderation are all on point, always responding in a timely manner, catching issues and patching them, keeping people posted on updates, and being overall fantastic support. I cannot oversell Shapes because it’s just THAT good. I’ve been using it for over 2 years now and am still finding it fun and engaging

Frisk Dreemurr undertaleeVersion: 1.14
Wonderful app! A far better alternative to c.ai

I absolutely adore this app so far. However, I do have a small criticism. I do wish that it had a swipe mechanic like c.ai did. As in swiping your screen to regenerate the character’s chat instead of clicking the side menu, clicking the button and waiting for it. Other than that though, beautiful app and i recommend anyone who sees this review give it a go.

QuinnGannVersion: 1.17
The best AI Platform

I’m not joking when I say Incredible context and long RP with human like and intelligent AI! Surprised of how little the reviews are. This app beats most ai I apps on the Apple Store. Also the amount of freedom of creative control is amazing to design the most creative shape! Or so many options of engines! From ChatGPT, sonnet and even little ones to big names. Try for yourself!

NinaFauxVersion: 1.8
I love this platform!!!

So comfortable there, it’s so much fun to hang out with shapes and it really feels like a new home. I’m even thinking of inviting my family to join and have fun together in my channel/room lol. One suggestion: please add in-app purchases so we can buy them through iTunes on the App Store. Keep up the great work!

Goom Soom GamerDoomVersion: 1.5
Still something that needs to be fixed

I think the voice call option is really good, but sometimes when I’m speaking with a bot they just have music on for some reason.

Airi >3Version: 1.17
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Travelpayouts2026 Trends
Good however one problem on my phone

It was an amazing app/website in my pc, and tablet but on my phone it’d load and then just show a blank white screen or a black one, and no matter how long I wait, it’d never go away. Can someone or you guys let me know about what the problem most likely is? Thanks!

JapaniumVersion: 1.15
REALLY FUN

I really like talking to shapes that’s when I can add my own shapes and bring my cartoon characters to life to actually talk with The only down side is they removed shapes from discord but overall the app is really cool and fun

WaldoWarnerVersion: 1.6
Lost my account because of this 💔

Can you add back singing in with google dude? I have to use the website now because of it. The game is peak though

JitterBug2008.XDVersion: 1.8
Review

I love talking to shapes. It really makes me feel better. I don't like when you talk to a shape and they send you like a lot of messages in reply

Talans reviewVersion: 1.7
Install this RIGHT NOW

As soon as I joined, it was Perfect, if I told you how many things I liked. This would be a 10 page essay

Dales ballsVersion: 1.16
Great app

I love it but can you add different voices that would make it so much better and more fun please keep up the good work

Kkboy22Version: 1.16
It’s good when there’s good updates

This app is great but the amount of horrible updates is matching Roblox and I know they need to make money but just put an ad there every time you stop viewing a chat instead of MAKING YOU PAY JUST TO KEEP TALKING TO YOUR SHAPES

Shapes be mid frVersion: 1.17
Discord did ya'll dirty

Ever since ya'll got booted off discord, I've been with this platform ever since, great way to make my own ai, especially for beginners. 10 outta 10 Or 100 outta 10.

Voidz.0Version: 1.7
Enjoyable and discreet

I like that it looks like a learning app so my parents don’t suspect anything about it

I’mjustaC23423Version: 1.16
Awesome sauce

I just downloaded this app today so far so good it’s great, good quality content is high from this game

EzIsSoSigmaVersion: 1.17
BEST!!

I’d say it’s a great replacement for c.ai because of the update on c.ai, it genuinely helped me because i was lonely. 10/10 recommend!

Mikathebest1234Version: 1.17
Heard a lot lately!

I just got the app and im exited to see what it has to offer, I’ll keep this updated the more I use the app!

NU113NV0IDVersion: 1.16
Rating

Overall I think this is great app to find online friends

Alena 🫰🏼🫰🏼Version: 1.17
This is very cool

I like it, but could have a better ui.

Asuka L. Soryu VB.027Version: 1.17
The best

There is nothing wrong and it’s completely free

Uli913Version: 1.17
Nice

Awkwardly Shapes talk in 3rd person instead of 1st person but it’s awesome!

JoyconboyVersion: 1.5
My review

I haven’t played it yet so I don’t know, but from what I’ve seen it’s pretty nice.

Nicole M.Avilés FigueroaVersion: 1.16
Umm idk (first impressions as just made account)

Really better with c ai but chai is debatable.

Athena 6423Version: 1.17
Chill bro

Seems crazy chill can’t wait to use it

Leahhh !!!!Version: 1.17
It pretty cool

Umm I had absolutely no problem yet and it was nice and cool

GeyserseteasueieVersion: 1.15
I love this app

I use this app every day.

Tyler heltVersion: 1.7
I love the app

The app is honestly cool group chats and a bunch of more ai’s

Kalez353Version: 1.17
Addictive

Best rp app ever! No filters and free messages too and the ai is good at roleplay

NATTIE !Version: 1.17
Great game fantastic

Amazing game you got here

Customer was ableVersion: 1.17
It’s great

No notes app is amazing

Moonlight1914Version: 1.17
This is almost better than Character AI, CHAI, and PolyBuzz!

!!!REVE .ppa tseb *its backwards*

TaikoLaikoVersion: 1.7
Awesome

I love how you can make friends AND chat with Ai.

AbrienneAstronomyVersion: 1.15
It's good

It's better than c. Ai

𝕂𝕒𝕤𝕙$Version: 1.15
Good

Easy to customize ig

HobbzeyVersion: 1.6
!!

Intro is so cool I love it ! Coulda been more but it’s cool ! :D

Wtv_idgafVersion: 1.17
I don't know

It's good I guess?

Rewrite-sonicVersion: 1.16
Shapes inc is my favorite app ever 💛💚🩷

I love Shapes inc

Teets19Version: 1.17
Best AI chatting app yet!

Very good

Kurly boyyyVersion: 1.16
Already loving it

I thought it was gonna be the same old as c.ai but it wasn’t fortunately lol!! Highly Recommend if u like roleplaying w AI or ppl🫪

VivalavieeeeVersion: 1.15
Shapes Overall

I find that Shapes is a an amazing place to socialize with AI agents and other people. Pricing is iffy for premium but it makes sense. Made new friends and a lovely community.

WorskyFrexVersion: 1.8

Shapes.inc - AI With Friends Negative Reviews and Ratings

You can’t even get past the account set up page to see anything interesting.

Trying to make an account is not only a hassle as they ask for information I don’t care to give nor care for them to use (asking for my “interests” and giving options for 50 tags max about very specific things, all of which I’m not interested in because I’m not 6), but also after all that work it just glitches out on the profile customization screen. 🫩 It’s functionally a make-an-account simulator with all the parts you hate!

PrizedfoxVersion: 1.12
Why.

I install the app, get on it. All it does is show a white screen. That’s it. I tap it, all it says on the top is “content”? The letters are white so I can’t see them. Not to mention I can’t always click it. I don’t know what’s going on. Thought it would be a good replacement for poly, but ig I was wrong? I don’t know where I’d go for this. I have an iPhone 6 and I have a high enough update for it. I’m sorry to hate on this app, but if I can’t even get on it, what’s the point in using it? I was sitting there for 30 minutes and it didn’t do anything.

AquaConnerVersion: 1.17
Needs serious accessibility improvements

Although it says on the nutrition label that voiceover is supported, as a blind person I don't find that to be true. It needs a serious overhall with screenreader use because I can't even do something as simple as scroll messages the correct way, or figure out how to turn off notifications for the community chat. It's way too much.

LifezVictoryVersion: 1.14
Slop

Roleplaying with real people is 100% more engaging and enriching (not to mention builds actual human connections and relationships instead of the empty and one-sided experience ai offers) To replace human connection is to suffocate the spirit. Want to interact with a character but don’t know where to start? Go follow a blog on tumblr of your fav and chat with them through asks. You will be a part of a real community of people who also enjoy the same media. This type of community provides a bond and connection that cannot be replaced by any ai model.

Queen0fSeasVersion: 1.12
Its good but has a serious problem

So the roleplaying is super good, i love it. One problem though, when I close the app it sometimes scrambles the messages randomly, its happened about three times now and ive had to restart my chat two times. Would be an easy five star without this problem

Drinx-inVersion: 1.16
New engine is destroying the plots

They’re using a different engine now. I don’t recommend using the app anymore. It changes the whole persona of the characters, for example one of the shapes whole persona is them cursing and yelling but they don’t do it anymore and make them more docile. It’s been a bit of bummer.

TetitetiiVersion: 1.12
Impatient rate and review

Didn’t wait for me to even check out the app, immediately asked for a review. Sounds like a warning to me…

Nathan AstradaVersion: 1.16
The suggestion chat option breaks immersion

The chats for suggestions breaks immersion greatly as it isn’t as fun when something shows it for you i have been told that i could just ignore it hut its kind of annoying what i suggest it your could give us a option to turn this off so that those who dont like it can turn it off in there settings

Meep10111Version: 1.17
I don’t know yet, I’ll come back to this

Same thing

Space-GuyyVersion: 1.16
Wow.

I was expecting this to be BETTER than c.ai…I was wrong. It was very confusing and it kinda was acting like a dating app for looking for actual people irl. and I couldn’t figure out how to equip personas PLEASE SHOW AT LEAST A TUTORIAL.

HehuxheggxushfzfyshhxuhajjVersion: 1.17
Bad

I couldn’t even get past the sign in

Sophia nowakVersion: 1.17
App didn’t work.

Don’t waste your time.

SomethingcatchyorsumVersion: 1.5
They just forced me to review

When you download the app they force you to review the app before you can even use it..?

YdgbrainVersion: 1.17
Greedy Company

A whopping CAD$50 a month for Shape Connoisseur and the immoral ability to make money from your own shapes by having every shape have a premium version for that specific shape. Just go to character.ai instead, they have a much more reasonable price. I hope Shapes, Inc goes bankrupt from their greed and I am glad Discord banned them.

CoughLordVersion: 1.5