FoilSnap: TCG Card Scanner Customer Service

Enjoying the app for its quick scanning abilities. Must faster than TCG Player. Identification of Pokemon is on point most of the time..99%, but at times it will identify an English card as Japanese or vice verse no matter how many times you scan it. Needs work when it comes to sports cards as the year of a card greatly affects the value, and not one sports card I’ve scanned has pulled up As the correct year. A variations option (with more options within) and/or a search bar where you can input the specs of a card that won’t scan correctly would be useful in these cases, as I’m forced to use Google lens and write a clear description of the card specs and ask for values from Sports card investor or other site etc. I think with time this app could be really great. 5 stars given because the app has saved me a lot of time when it comes to Pokemon, and time is a most important intangible.

This app is easy to use and worth the fee wish it could be separated into binders in the app so you separate the value deck in each binder . Also it had a group chat option to trade with people all over the world or like a basic trading process something kid friendly. Also a way to send cards to the company to verify cards are real at a monthly fee limitation to how many cards you can send in because card fakes are getting two good

This app is really well put together. I like seeing my older cards that I kept in a binder for decades have a value. Only issue I truly have is that I can scan the same card 5 times and get 4 different versions of that same card. Sometimes, I have to stop myself from getting too excited because I notice the number is different. Same Pokemon, just from a different collection. Wouldn’t have anything bad to say except for that constant inconvenience of not having my cards in the system or wrong identification of card. Love seeing the values of my cards going up though!

Very smooth and to the point with pricing and adding to collection. Literally 50 cards in less than 7 minutes… this is an insanely valuable tool for anyone with Magic and Pokemon cards they need to archive or list. Like insane. Very easy to use. No BS! I will tell this story to the masses forever if you offer me free yearly subscriptions! Hey! Hey! Maybe?! Lol! That would be pretty rad!!! But quite honestly, you deserve my money.

Awesome app! Works almost perfectly. The only thing I have complaints about is that recently, when I've been scanning some pokemon cards, it will display a wrong name when the true name was clearly displayed at the top of the card. During one of these Instinses, I scanned a card and it said the wrong name. So I deleted the card and scanned again, and it said the card was 0.20 cents less. I know that not a lot but still. Please fix this glitch, and this will be the perfect app. :DDDD

This has been the best app that I have found so far for scanning both football and Pokémon cards and getting values. The app is super easy to use and very user-friendly. The only thing I would say could improve would be if they could make it where you could sort your cards by value instead of by the order you scanned them in.

It’s very useful and reliable for how convenient it is to use that being said the ai assistant is very outdated with its last update being in 2023 so the pack scan feature is not usable on new sets also if there was a feature that could specifically look at your card and compare it to others to identify whether it’s likely a fake or not that would be very helpful. I would suggest this app to others.

So it’s really good but I don’t know exactly how accurate it is, cause I got 81$ for a single card but either way it still is pretty good! Thing is though I scanned about 30 and it crashed :/ but it still worked fine otherwise so it’s pretty good and I would recommend for getting a ok price to sell it for I guess I just don’t know how authentic it is. Anyways, {Le-Phantôm}, out!

The apps is great, gives great descriptions and identification of cards, pricing is close to accurate. The only problem I have is that the organization of it. I want to be able to see the different collections. Instead of having to scroll through the million cards I scanned after the first one, also I can not access my account from other devices. There is no way to log in or out

This scanner works Great. You can even take pictures of cards you don’t have and it will tell you the value. The only issue is, sometimes it mistakes the card for another so you have to double check the name and foil type. Chien-Pao is specifically very hard for the scanner to recognize.

This app is amazing and really helps me get a good sense of which cards are worth more. This app is great for people who want to sell their cards. I use this app for Pokémon Cards. I would say this is an app that works great for all ages. I would definitely recommend to anyone who needs to sell cards without getting scammed.

I hope the estimations are close. I can’t expect them to be 100% accurate. Just wonder about the back of the card. But then it will maybe count them as two different ones. Regardless, it’s really fast and easy to use. Way better than the last one I was using.

Got the app to get prices on some old Pokémon and MTG cards I have, I got the free trial and scanned most of my cards but I would scan 5-6 cards and the app would crash consistently. I will not by purchasing after the trial. It is great if you want to scan a few cards you already have within a week, but it says most cards are mint so don’t trust it.

I love this app so much because I would get to scan your Pokémon cards or cards all that stuff not just really like it cause I downloaded it for myself and my son actually downloaded on his phone for himself too cause I showed him about it and actually it’s really good. Y’all should actually try it and I support this app so yes.

I don’t typically leave reviews but I just gotta give them their credit when it’s due! My favorite thing about the app is whatever cards are in your collection the price actually changes daily! I knew I had some decent cards but I found out my most valuable card is worth $48 ungraded

This has been extremely helpful when going through decades of cards. After checking several other sites compared to the information that is given on this app, it seems very accurate.

This app scans better than a lot of others. However, it has a difficult time telling whether a card is 1st edition or not. Also, it often identifies cards as a different set. This wouldn’t be an issue if you could select what set it was from, but you can’t. I’m on the free trial and I don’t know if I will continue.

I’ve had it for a few days now, and it never fails to impress me. It has pretty accurate price estimations, (some being off by a lot), but besides this, it’s completely free to use! I’m using it to keep track of my favorite Pokémon and my collections. Thank you to the devs for making this app! ❤️

Currently on the free trial, and am enjoying the speed of scanning cards. That said you’ll need to keep an eye out for occasional errors (incorrect item, foil/non-foil, etc). Doesn’t happen a lot but you should notice if something feels off with the price. Not sure I trust it on Sports cards but the tcg prices seem to get you in the ballpark.

I have tried many many apps for my football card collection. I have a lot of high-end 20 year-old autographed and jersey cards and it identifies them instantly and gives me the value of the cards. Hands-down the best app I’ve seen yet. Five stars

Great app for real no trying to get the card perfect for the shot to hopefully work no putting it on a white paper need some light but not to much blah blah blah and maybe it works this is click shoot done every time user friendly options next level thanks for building this really top water this is leaded

It would amazing to have a section in the app where we could either sell instantly in the app and have option near us using our location to sell the cards too.

Hoped for something like this for 30 years. It’s on the right track!! Would love to see more organization capabilities for your cards. The ability to save them and view them by type or by collection. The ability to create folders or drawers to save certain cards to them would be great.

It’s a great app for building your collection and having a place to have everything in one spot just by scanning cards and adding it to collections, but I think that the pricing for cards like when you scan them is under. It’s actual value other than that. It’s a great app. I love it, considering buying it past the Free trial.

Doesn’t properly identify/register sometimes because i have taken pictures of cards after i just bought them and it would say a reverse holo is a normal/non holo or reverse holo until i angle the card a certain way, and it never properly registered a reverse holographic Shelgon i got out of a holographic 5 card pack.

This app is great for helping to identify cards. It does give a value for each card but I’m uncertain if it’s accurate or not. I hope it is. However I’m new to trading cards. The app is very easy to use and to maneuver, however I wish they had a way to group certain collections together from others.

This helped me kind of understand the value of codes and every way it kind of got me back into the habit of getting Yu-Gi-Oh cards, Pokémon cards, and I just love this app, but it gives you a true opinion. It shows you what time you should have done it and yeah it’s just a good app. I think you should download it if you’re a Pokémon collector or Yu-Gi-Oh or anything!

Should add a feature that notifies you when your cards value is going up, app is starting to recognize my cards wrong. labeling them 1st edition when they aren’t, super rares are coming up common. just as my collection was ramping up.

Love seeing what my vintage and newer cards are valued at. Got some pleasant surprises and even learned a few things about certain cards I had assumed were just low value doubles were actually higher value shadowless cards! So glad I downloaded!

I bought this so my grandson and I can identify cards easier while we’re at shows and also it helps build the collection with its add to the collection option. Great app easy to use very happy thank you.

I think for beginners this is the one to start with it’s simple and straight forward and can change mistakes inform the Ai reader the grading seems a little to good to be true but it’s usually correct use good lighting

Is kind of giving me idea of the worth of my collection. I just wish I could also sell them there or I could download my collection so that I can post it on eBay or something like that since it does take a lot of time to scan each picture.

Been using it for a while now and it does a good job identifying the cards and providing (at least) a frame of reference for what it might be worth. Would recommend

I love the app. Thanks so much for an easy enjoyable way to be able to check out cards with little experience and just showing my cameraman the card to know what I got works amazing.

5 stars for sure

Good Good

The app helps me a lot

This is exactly what I’ve been looking for. Recognises card with camera. And adds to collection. Only thing missing is Dark mode on app please. *Edit. Suggestions: Would be amazing if users can add folders 📁 in the Collections section.

Everytime a scan a card it TELLS ME EVERYTHING I need to know

So far so good. Not sure yet if this is the correct app for scanning hockey cards.

Amazing app would recommend

Sometimes have to take a pic of the item more than once or have to look it up manually but for most of it prices are according to what’s out there

Stop asking me to leave a review every five minutes

Good app with a 7 week trial, worth it to go through your old collection over a day or 2, and the subscription is worth it for people who are always buying packs I will say the pricing can be a bit off for cards $50+, isn't based off ebay solds from what I can tell, so worth double checking certain cards

Great app!

Helps save a lot of time! User friendly, suits my needs.

Wow

Great app works well

Its with download. It help me know what my card are and where they come from.

Absolutely love how fast the app processes cards and allows me to see the overall total of my Pokemon collection! My only suggestion is that I wish there was an option to have multiple collections, so that my Pokemon overall total and my hockey card overall total are separate. Also, I was kicked out of the app a couple times due to glitches, but tbf I had put over 400 cards into my collection in one sitting lol

Great app

Rapide et peut importe la carte il le trouve j’adore

Decent app

Great for pricing and cataloguing your collection. It would be nice if there was a sort function and a help build a deck function.

Expensive but good app

Does a great job and super fast

This is a great app to learn and figure out all of your trading cards values!

Just starting

I really want to know roughly what my card would be graded so I don’t waste my time. This app helps with that.

Had to translate a box of Japanese mtg cards and this made it so easy. Crashed like every 10th card maybe but fast restart and still reliable

I really appreciate y’all making this app and putting so much work into it, it’s my favourite place to scan and store my cards I’ve sent literally over 8-10 people here who have ended up making accounts and in total have probably told 20-25 ish other people who have shown lots of interest and probably made accounts, so I was wondering if y’all would ever would or already do an affiliate marketer program or referrals for free subscription or something because I can’t afford the subscription and made a new account but don’t wanna do that to get free subscription for 7 days I just wanna be able to support you guys and benefit by getting a subscription for free cause I can’t afford it right now but I’ll keep sending people here cause I love this app and wanna support you guys but if there’s anyway to get it for cheaper or for free please let me know, much love and thank you for your time! Contact me here or if you’d like my email I can give you it 🙏✌️✌️ thanks again for making such an amazing app and if you can’t help me it’s totally okay but if you can help me with a subscription once mine runs out I’d love you forever, regardless 11/10 app if you collect any kind of trading cards !! Highly recommend this one guys!

Really good and useful but I think that when you scan it also tells you the condition of the card and that it should be able to see identify fake cards

This is so easy to use thanks guys I’m a sports card guy and this helps if I pick up TCG

I love this app it makes everything better and more enjoyable to use and I like it that u dont have a limited amount of cards u have to use before you have to spend money on it

It’s helpful for new collectors

The app scans cards fast, but there seems to be a lot of basic functionality I can’t seem to find? For example I want to sort my collection by most valuable cards. How do I do that? I’d like to export my cards as a csv so I can do some analysis over them or put them up for sale programmatically but I don’t see a way to do that either. Also the app crashes after about 30 snaps. Also I would have expected some kind of mode where I say I’m entering cards into my collection so I can snap it, have it automatically go in my collection and I press a button to immediately get back to snap another. Right now it’s snap, add to collection, wait, click new. If you fix all that it would be great though.

I understand that this is likely more focused on Pokémon cards. But using this for Magic, the gathering cards is underwhelming, especially considering the price. I did not find that the grading was accurate by any means, especially for magic cards that have borders with different treatments it would pick those up as chips. Overall, it also significantly lack important information about the set that the card was pulled from. Absolutely no support for entering large quantities of card quickly, as each card takes a 5-10 seconds to register and you can’t just scan scan scan scan scan. I think with work it can do better but it’s too simple for me. For now I’ll stick with my tried and true apps

Hello, first and foremost I’d like to say that this review is coming from a collector who has been in the game of collecting cards for over 10 years. I downloaded this app in search of a way to scan and check on some TCG cards that are not of the big three. With that being said, this app is not what they make it out to be, with different varieties of mistakes in the app itself from character misidentification, to card numbers being absolutely wrong. This app also gives a false sense of security with fake grades as well. All the cards that I scanned came back as just near mint 9’s even though I know for a fact that they would be 10’s. I’d say this app has potential but it needs quite a bit of work with above issues I’ve mentioned. Thank you for your time.

I used Foil Snap to get photos of various sports cards and a few cards from Korea. It quickly identifies the card, adds the value, and puts it in my collection. The issue I have is in how generically it values the card. For example, I’ll compare the value of the card online and get something completely different from the $7.50 value the app automatically puts for such a card. It also doesn’t tell you what the value of the card is trending towards. It also doesn’t have the option for you to select if the card you’re snapping a picture of is graded or not. Though I do find the feature that grades the card to be a pretty great addition. With respect to the Korean cards, it did well identifying them, the text it provides regarding the card is also in Korean, it would be nice to have a setting on the radial that allows us to translate the text. For the price of this app, it should be able to provide these things when there are other apps, free apps, that can provide these features.

Used the free trial and found an app I like better. So I canceled my free membership before it expired and was never charged a dime. Now they are holding my Apple account as delinquent because I didn’t pay my member ship fee? If I canceled and have never paid this company a dime Ever how am I being forced to keep there meme membership? I work using my phone and now I cannot download or update apps unless I pay them. Their customer service is very unresponsive, and when they do respond they just say “you should go through the app.”Well I cannot download the app because you guys have my phone essentially bricked. So thank you so much!!

You can only make one list, and even if you use filters to change the listing the price does not change to match the filter and does recognize the filter as a whole, for example I I changed the filter to display 50 specific cards, and when I went to delete them all at once, thousands of cards were deleted. Certain apps like collector are way more user friendly, but the scanner here is the best I have seen a save a lot of time

App is really good at identifying cards, even the parallel cards patch cards. The only thing that I think needs improved is in order to get an accurate estimate of the grading you should do pictures of front and back. Overall, though it is handy and at 30 something dollars a year that’s like three dollars a month so if you’re a Sports Card collector or seller, this app is kind of useful

This app is trash, it doesn’t matter how I position the card when taking the picture it appears the same every time, it doesn’t give you a true grade, this app tried telling me a card I know is worth $800 is only worth $25. Very miss leading, if someone who doesn’t know the value of their cards scans them and uses this app they will be miss lead on how much their cards are actually worth. I do not recommend this app, absolutely terrible and shouldn’t even be available cause of how miss leading they are. They don’t seem like honest people

Now I've been doing this for a couple days now I literally had to go over my collection. I took the three same pictures with the flash on with brand new cards and it gave me three different prices and it first said it was great at a seven and then went to a nine and then a 10 because I know they're meant because they just came out of the package and I know how to take care of my cards. I've been collecting since I was a kid!! I am very disappointed in this app

First big warning is that it’s giving out grades without requiring a photo of the back of the card too. Mislabels everything as promo, prices the value of almost everything at around 7 dollars, when you ask what year a card in your selection is from it will arrogantly gaslight you despite being wrong. Kept telling me a chrome Soto in a Yankees jersey was from the 2023 set despite not joining New York until a year later. Overvalued EVERYTHING

I tried scanning several cards and the app got every single one wrong. It would say English instead of Japanese or the wrong series, or even the wrong type of card. It doesn’t show your card compared to what it thinks the card is and doesn’t let you edit the results so you can at least save the correct card. I couldn’t tell if the values were correct because it couldn’t even correctly identify my cards. At least I didn’t waste a lot of money on the trial.

Don't believe Facebook ads... Doesn't so anything other than pass photo into ai.... Same card can get graded anywhere from 5 to 10.... Cards that have obvious centering problems show as 10 sometimes. And the pack analyzer that's supposed to tell you what the chase cards are and most expensive cards in set... AI thinks Phantasmal Flames is a fictional set and then makes up nonsense about potential holographic cards... Just complete bare bones garbage with a short trial timeframe...

This app will automatically charge you during your trial for a full year of service. It is glitchy and times out. The App is not a good buy for tracking decks. It costs 47 dollars for a year of pain. Be advised there are better Apps which cost less and have more quality functions. I retain the App only now because I am tethered to spending money on an App which will remain with me for a year. If you are a wise Collector you can find better.

Biggest complaint is that after every five cards, no matter what, it asks you to leave a review. With how slow the app already is this is obnoxious and why I am here. No batch scan or way to scan more than one card at a time. Each one takes a more time to add to your collection than expected. Not worth the price imo.

The scanner is amazing and the ability to identify the card and the set it’s from works great. Unfortunately the pricing is off. I scanned a few cards in that said on the app that they were 10 to 15 dollars but on the tcg website they were only a few cents. If that was fixed it would be an amazing app.

App is super simple. But they really need to have it so you can scan the front and back of the card! I have scanned about 30 cards and about 20 are 10’s. I look at the back and there is no way the card is a 10. Sure the front looks good but let’s check the back as well.

I loved it until the surprise charge for an annual premium subscription.

Don’t use it to grade

It said a card was 20 bucks so I sold it but it was actually 200

Good app like to keep a record of my cards

I scanned the same card 5 and it was a different value every time. It even had the wrong name at one point

By turning cards end for end I get value from .31 to 7.81

Most of the cards I scan never come up correctly. I spend more time rescanning and getting the wrong card than I do using any other feature.

Doesn’t seem to pick up holo vs non holo etc and some don’t pick up at all.. also pushy to leave a review so there’s that too.

Useless app, will claim to notify you before it charges you BUT DOESNT. SCAM

I don’t know a ton about card collecting but this app definitely helps with understanding and evaluating value. I just find the subscription fee a little high. Probably makes sense for those who use it more seriously, but I’m just using it for my kid’s cards intermittently.

Thought my 4000 dollar gengar was a 300 dollar charizard

It could be more organized

I scanned 3 cards, out of which 2 results were inaccurate. paid the subscription price for nothing actually. Immediately cancelled the subscription and uninstalled the app

This app is garbage. It says the corners of the card appear rounded. Well that’s how they come out of the package this app is useless. Would love my money back

^