Planit Pro: Photo Planner Customer Service

Planit Pro: Photo Planner Positive Reviews

Just keeps getting better and betterI started using another popular astro planning app but know I use this Planit for pretty much everything. The only quirck is on getting use to saving Plans and Tasks. Once you get use to it your golden. The features and especially how easy it is to access those features is really key. You really don't have to think about what do I need to access them. When you don't have to think about how to use the program it makes the workflow very fast and intuitive. The VR screen is not just to see how things appear in the sky it becomes an integral piece of your tool set to capture the perfect picture..KmuramotoVersion: 10.4.17

PlanitDon’t know if it’s a bug, but I can’t get the timeline at the bottom to stop scrolling forward in time. Seems to like putting in tomorrow’s date instead of today or current time. Third week using app, and have sensational sunset “da money shot” already. Still wasn’t sure about what the app was reporting, shot seemed to good to be true, went to the spot and was spot on. Confirmed point with phone’s compass. Dazzling results. Can someone add to the tutorials on how to stop the timeline at the bottom from automatically scrolling forward. Using iPhone SE 2020 for app. Using Canon DSLR for imaging. Photographer since 1972. Digital since 2005. Planit is must have app..ISote1Version: 10.3.6

Best photo planning app bar noneI’ve used several photo planning apps over the years, and this is by far superior to any app I’ve tried. There’s a bit of a learning curve, but there are good tutorials available and once you get a grasp of the incredible spectrum of capabilities this app offers you’ll never go back to any other source for photo planning..This is not a a real nameVersion: 10.4.23

Good App but iOS IssuesI like the app, when it’s working, it’s an amazing tool for sun and moon photography. The interface , planning features and precision made it my go to app for landscape photography. Unfortunately, on iOS it currently crashes and is unstable. The only suggestion the company provided was to use an Andripid device. I hope they can release an iOS fix soon because the app has potential but it’s hard to justify paying for something that doesn’t work on iOS.Mike’szZVersion: 10.7.19

It is very technical and accurate tool for photographers but not user friendly.I use it almost three years ago, overall, it is very technical and accurate tool for photographers, but not user friendly. Some information the app offered are unnecessary, which defocus the information really looking for..Nobody%Version: 3.5.0

It’s jam packed with features!But, I feel that they should have a toggle for basic features and have an option to open up all the features. Most amateurs will get overwhelmed easily with the abundant options. Once they get comfortable using this app, then they can go into pro mode. I think this would sell even better if you make this change..JimAbelsPhotographyVersion: 10.4.20

DisappointedJust bought PlanitPro and have been going through help videos. All help videos use viewfinder VR. Nowhere is it noted that this is useless without 3D feature which is an extra subscription. I expected a complete app when purchasing a “Pro” app. Very disappointed. Re your defensive reply, there are no instructions on how to do this, somunless you provide that, the function is of no value.JTU50Version: 10.4.21

Golden Hour to the Milky WayPlanit Pro is a powerful tool for planning your astrophotography projects! The detailed time charts, maps and calendar provide accuracy when planning specific shots! I was able to plan and create a full moon image from home and then make it a reality in Ireland on location!.ArtLivesinNatureVersion: 10.7.19

Sync issues with updateMy plans were deleted from my iPhone but not iPad with the recent update. I’m really discouraged and figure out how fix this. Not the first time I’ve had issues with files disappearing. But my normal fixes aren’t working this time. It’s unfortunate and potentially has made this app useless to me. Otherwise it’s the best out there..MnsesqVersion: 10.0.1

Bed photo planning app periodI’ve seen them all and I tell you, this one is the hands down best. You can find something with an edgier ui but as far as performance, capabilities, options, tools etc. there is no matching this program. Watch the tutorials to get to know this app. It’s deep but not complicated.AgentJRockVersion: 3.2.3

It’s unbelievably goodA lot of people say it’s hard to use, but just watch a few you tube videos and you’ll have it down in no time. If you want to line up sun, moon, comets, etc with your foreground this is the best app possible. It’s very accurate..Erik MalkVersion: 10.7.0

Amazing!I’ve only been using Planit Pro for a week now and still feeling my way around but from what I’ve already learned, it’s an incredibly powerful app. So many features that I’m excited to put to use on an upcoming trip to Utah. Well done!.Kolohe10Version: 3.5.17

Impressive appI have tried TPE and PhotoPills but recently discovered Planit Pro. Love it! Many many features but love most is the Viewfinder VR. It allows you to plan your shot without physically being there. Able to search for optimal time for sunrise, sunset, moon rise, moon set, Milky Way Gal ... Must have app for photography!.Try another 1Version: 10.4.24

This app is amazing!This app really helps you get the nitty gritty info on where and when something will happen like the Milky Way being over a specific location. It is truly amazing..WildernessOwlVersion: 10.4.24

Excellent app for those into astrolandscape photographyThoughtfully put together and fairly easy to use. Online tutorials were great. Facilitates visualizing your photo and video shoots... and of course what, when, and where. Map interface and GPS work well. Thanks!.SF_adventuristVersion: 3.4.11

Can’t open the appTwo days ago was working fine, but today it’s crashing. Won’t open. Help please..Sherali YunusovVersion: 10.7.19

CrashingApp crashing and now unable to access. Deleted the app and reinstalled. Problem remains..JchuganiVersion: 10.7.19

Awesome Complete PackageTotally amazed and happy with this tool. I’ve been using it to plan photography shots 7000 miles away. I feel completely prepared for my dark night shots in Tasmania in early April..JccarlinVersion: 3.4.11

So good, I cannot believe it.That's great, this software includes a lot of features that photographers must have. Only a man with both IT technical and the photographer can develop such a great App. Yang Ding.Bill BushVersion: 3.3.1

Crash on iPhone 13 after the updateGood app though, but fail to open after this update on my iPhone 13.FieldequationVersion: 10.3.1

Great appIt is a great app to use for night photography, after you take sometime to learn how to use it..Mswombat14Version: 10.7.22

Game changerFirst time using it, and I didn’t have to move an inch to get the perfect alignment of the full moon rising behind my subject. Best app ever!!!.RatatwangerVersion: 10.6.3

Best ToolEasy, convenient and accurate.A fan of meListenVersion: 10.2.0

Planit pretty bad with iPadI use this app to plan my pictures, I like the capabilities but it is not working in my iPad as good as in my phone…big loss.CuléTotal66Version: 3.7.10

Good functionality but poor organizationHave really good functionalities, but the UI design needs a lot of improvements..PeirisyinVersion: 3.5.7

A must haveThank you, Wenjie, for creating an app that I can trust for every photo trip!.JDBerberickVersion: 3.2.3

Stay updatedStay updated. It’s a great app if you keep it updated. If you don’t, you’ll run into some problems..ElvismemeVersion: 3.4.6

Simply the bestThis is the best app for photo planning by faaaaar. Should be the most popular..@enriquebarquetVersion: 10.7.4

Boo Google! We want Street View!App is amazing! Wish we could get Street View back though. One key tool that I miss..TylerbphotoVersion: 3.4.7

Perfect plannerThis is a must have app if you need to plan your perfect alignment, sun, moon, astro..SamskaraVersion: 10.7.19

Hands down the bestIt take a bit of effort to learn, but omg this app is so sophisticated and amazing.YllidinVersion: 3.5.2

Very niceIt is one of the most wonderful app i have ever experienced，come on guy，China No.1，加油鸭，大家一起开心的做只摄影🐶吧哈哈哈.YaserXuVersion: 3.6.6

Essential ToolPlanit Pro has been a tool to capture moon rises without fail..San Diego SidetripsVersion: 3.6.18

Thanks!!! 👍🏼Just an awesome app! Keep up the good work, it’s much appreciated!.EreloneVersion: 3.1.3

It’s a great app for photographyerLove it. So many creativities..Sierra HighlandsVersion: 10.3.7

Great appFor photos.BlackrockartVersion: 10.4.18

Can not open appWith the ios26.4. App keep crash..Larryhu02170621Version: 10.7.19

Need instruction to use it to its full capacityNeed a user manual.AsdhlllkknnjihnVersion: 3.1.5

Great for DeepscapeFantastic app.Kaai CAVersion: 10.7.19

3D PreviewNot 100% accurate.Jake LeeveVersion: 10.7.19

Recent crashIOS 26.4 caused the program to crash . I obtained excellent support. Wonderful program . I’ve used it for years. Excellent support. Thanks..PJP CanadaVersion: 10.7.19

Functional and powerfulThe UI looks outdated, but man comparing to the functionality, I don’t really mind to be honest. Definitely watch the tutorial as it contains so much useful info. Note: this app is not for beginners (but beginner feel free to learn and use it) as it may overwhelm you..CobraSolaVersion: 10.4.22

Great, great, greatDon’t miss the tutorials..AiglecaVersion: 3.6.2

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Planit Pro: Photo Planner Negative Reviews

I Love it until it stopped workingPlanit is the new go to app for planning your photography…No doubt. There is a subscription but it has been worth it, because I use it almost everyday. So, why the one star review? Because suddenly the app stopped working and a friend is having the same problem. Planit responded to my email with”It happens.” and turn your iphone to airplane mode then open the app then exit airplane mode. Perhaps someone at Planit will see this one star review and get going on a fix. Because having to go into airplane mode and blah blah blah when I’m trying to set up my shot isn’t going to work..John beeVersion: 10.7.19

Really? You have to pay even more to use the full app?The app has a lot of information available and seems to be a great tool for photographers. $10 for this seems steep, but the 3D function is so helpful to get the perfect shots! However, you cannot even use the 3D function unless you pay another $6 per year! Not even a one time thing! The 3D function should really be included when you first purchase the app; at least for a year. Honestly, just use Photo Pills instead..Soll man downloadenVersion: 10.2.1

I can’t figure out this appThis is not an intuitive UI at all. Much of the basic operations seems to be behind hidden gestures or clicking on obscure places. I want to photograph jupiter in a specific location. I’m told this app can help with that. Nowhere in any of the menus can I even find planet selection. I have lines all over the place and don’t know what half of them mean or where I’m supposed to move pins around. I also bought the pro version and it still wants me to make an account and pay for features outside of the app, so that’s an unwelcome surprise. I’m not technologically challenged either, I’m a software developer for a living, so it shouldn’t be that hard to find jupiter..Anon 73882Version: 10.4.24

What a waste100$ I said 100$ in the middle of global inflation these people have decided to charge 100 USD$ for an application function that MAY or May Not work. For a Function that even they themselves tell you, of course after you pay, this may or may not work. Welllllllll for me in the country I live In it doesn’t. They couldn’t even show the kuwait towers in their so called photographers ephemeral ..CDB434Version: 10.3.4

VR and location cost extraKnew this app would have a slight learning curve but know of the reviews, tutorials or videos I watched before purchasing the application mentioned subscription model for VR or location browsing. Maybe it is buyer remorse but making me second guess not getting phot pills in place of this..Green_FlashVersion: 10.4.18

Tides are way off.Compared high and low tides to multiple databases, and they are off considerably. Makes me question the accuracy of other data. User interface is also extremely unintuitive..Quentin BilesVersion: 3.2.1

Paying and getting nothingTo pay for the app and still not get all of the features because that requires a monthly subscription is a scam. I want my money back.!.Katiej7Version: 10.7.17

Not user friendlyApp is very complicated to use.PᴀᴜʟɪᴛᴀVersion: 10.4.19

Waaaaay Too ComplicatedThis app offers great promise but needs to be greatly simplified for occasional use. Its design does not encourage comfortable retention by hobbyists and serious amateurs..Djb112349Version: 3.1.0

WhyWhy does iOS 26.2 keep crashing?.No good luck todayVersion: 10.7.19

Stopped loadingWorked great for one week. Now it crashes every time I try to start the app..IamsharpVersion: 10.7.19

Not fully functional in my areaI heard this app from a post found this may be useful for star photography. Unfortunately I didn’t get chance to try it cuz the map is not working in my area(Canada), while the description of this app had never mentioned it. Maybe I’ll have chance to try it in the future while traveling to different countries, but so far I will leave it 2 star, or less( I am not sure if the calendar date match to my area or not).锁骨刺青Version: 10.7.16

Poor qualityCrash, can't open after upsate.WoxyebfVersion: 10.7.7

Excellent app but scammingI bought this app because it have the feature of viewing the 3D models, however that’s a feature that need to pay extra fees in the app… I have already purchased the app, and I have to be charged again???.HjkksiVersion: 10.7.2

Complicated and no refund possibleI bought the app because of the great reviews, but found it Way too outdated and also complicated within minutes. I tried to apply for a refund through appstore, but found out they don’t accept refund applications. One star experience really and now I’m stuck with this. Also really disliked the subscription for ar. It’s already 13 Cad and I was willing to pay more for the whole experience..NothingRemainedVersion: 10.4.19

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