RoadWarrior Route Planner Customer Service

The RW team put in a lot of effort to resolve my malware concern and I am satisfied with their final resolution. I use this app 4 or 5 days a week and would be lost without it. Tried a number of others over the years just to see what else is available and have never found a reason to switch. 5 star for the app and customer service. As of this writing I have not heard anything else about my concerns linked to malware warning when using this app. I have provided developers with info I have and have not heard anything new as of this writing. 1-star is thus my new rating as such. App works fine best I can tell but the malware warning is a deep concern. My security software keeps advising it has blocked but…….. Troubling. Edit RW Team has reached out to me and I have sent them info to hopefully resolve this issue. I am still using app and will give 3 stars now and 5 when we know all is back to normal. I recently updated my security protocols on my network and now whenever I use this fabulous app I get a malware warning. The threat is being blocked but why am I getting a malware warning? This morning I received my 52nd warning. I am not sure what the issue is but I am calling on the developer to address immediately. This is a 5 star app but it could quickly become a deleted app if we can not determine the potential threat. I would rate 1 star but I would like to give the developers a chance to address.

I have to say, that this app paid for itself before my first coffee break on my first day of using this app… And I am not exaggerating. What is $10 per month???, when you consider the mileage it saves you, and the increase in productivity and Face time with customers and/or prospects… I have just finished my first week of using this app and I can honestly say that I saw at least 10 more customers this week in the same amount of time because this app helped me squeeze every hour of productivity out of my week. I should’ve had this app a year ago… Just don’t tell my boss!!!! I noticed comments about the price going up to $10, and I understand as a consumer myself frustration of increased prices of goods and services… But in my own humble opinion I must say that roadwarrior is an incredible value at $10 per month… Perhaps they should illustrate the value of their app, using some mileage saved or customers seen figures...etc. they could surely put together a compelling value position. I thank you, my car and engine and transmission thank you, my wallet thanks you and my boss will be thanking you soon after seeing the increase productivity!

1. Route Management Options • Instead of duplicating the same route multiple times (e.g., 34 repeats), add options to create/edit routes: • New Route • New Day • New Delivery • This way, users can highlight or refresh an existing route for repeat visits (e.g., 2–3 times per week) instead of adding duplicate routes. • Prevents clutter and makes tracking more efficient. 2. Route Preview Bubble • Before navigating, show a small preview bubble with notes or important details about that specific address. • This gives drivers quick context before committing to the route. 3. Address Display Above Stops • When stops are displayed with numbers, also show a secondary bubble with the address above each number. • Eliminates the need to tap each number to view details. • Makes rearranging stops faster and helps plan deliveries based on opening hours or drop-off windows. 4. Time Window Integration • Allow editing of each stop with opening and closing windows. • App should calculate optimized routes based on this data, ensuring drivers only arrive when locations are open. 5. Faster Address Input • Add a feature where users can take a picture of an address label on a package. • App extracts and verifies the address automatically for faster, more accurate input.

I love this app, it helps me complete my routes faster. The only issue I have come to find is for when I need to sign into my premium account onto a different device, when I first started my monthly again, I had my main phone break, and I had to use my back up phone for work, and I signed in, and ended up having to pay AGAIN for my premium status on the same account email everything. It was rather irritating to say the least because at the time I had to have my close friend send me money three times through Venmo so I could pay it again, due to a couple other stupid issues with my husbands and I’s Venmo and apple accounts(it ended up taking money for other things before the payment needed for road warrior) and it became a very big annoyance for me that day. Besides that, everything is good. Perfect app for people working in the delivery business for sure. But needs update for payments for which accounts and devices, or a possibility to be able to have multiple devices on the same account 🤷🏼‍♀️👏🏼

We’ve used Road Warrior (RW) for about 5 years for our bakery business deliveries. Our deliveries take us to 20 to 30 locations over 175 to 250 miles. RW allows us to keep a list of our regular and semi-regular delivery locations, and maintain each location’s available hours. Plus we can enter specific “time windows” for a specific date when a customer needs delivery by a specific time. We select all of our customers we’re delivering to for the day, make any adjustments for times available on that specific date, select a start and end point and RW takes care of everything else. The only reason for not giving a 5 star rating is that the estimated times for arrival are based on what time of day you are creating your delivery schedule. So, if I’m making the schedule late at night, the app assumes that traffic will be light when we’re delivering during a time when traffic is much heavier. So providing delivery estimates becomes inaccurate.

My husband and I own a landscaping and lawn care business. For the longest time one of our biggest challenges was navigation. First we would sit down every night and try to figure out which properties to go to by area. (That didn't work out too well because some properties would actually be closer in and area outside of the area we were trying to focus on.) we figured if they were all in the same town they it would be best to Group them together. Then since that wasn't working we would spend hours on google looking up each property trying to figure out the best route to maximize our time. We were wasting so much time doing this, it added so much unnecessary stress! I finally started looking into apps to help with this ( don't know why we didn't do that in the first place lol) but I actually downloaded a few different navigation apps Road Warrior being one of them and I tried them all out and I found that Road Warrior was the easiest and most user friendly. It was straight forward and took me just a few minutes to get the hang of! As opposed to the other apps that were confusing and just frustrated me more. All in all we wouldn't be able to run our business as smoothly as we are without Road Warrior. We are so grateful! Thank you!

I use it to see my weekly stores since I have a customer portfolio of more than 180 stores, and I must be very cautious with the stores that are visited per week, biweekly and per month. This application not only makes me arrive on the most appropriate route, it allows me to make notes such as the customer's phone number, email and even some additional comments. I haven't had any serious problems just once the app closed abruptly, but I contacted customer support (which was very friendly and fast) and it was just a matter of updating my app, uninstalling it and reinstalling it and that's it!! I hope you continue with that excellent customer support. Postdata: I recommend that developers implement the web version to be able to edit my stops from an Excel. Thanks a lot

I just started my own delivery company were I drive around delivering packages. I may have 4 one day and 15 the next. The one problem I was having was trying to figure out how to put them in order. Especially when they could be in different counties. Well I tried Road Warrior. This app is just the greatest assistance tool you can have. All you do is put all your stops in and then hit optimize and it puts them in the order your looking for to get the best time consuming route. Without this app is would take someone hours to figure the best route out especially someone like me who does not always go to the same people. I really want to see what the spread sheet looks like you can download showing your stops and mileage. Will follow up later in regards to that issue. This is truly a five star app !!!!

This app is great, I would imagine it does exactly what it's intended to do very well. As far as applying it to a courier service like Ontrack, FedEx, UPS, etc., it could be improved. I would only make a few changes, first I would make it so that you can hit one button an enter address by voice. As it is now, I have to hit the search button, then I have to hit the microphone button, this might sound trivial but when you have over 200 packages every morning it adds up. The other thing that I would do is add a zoning feature, which would order the route according to the zone. But like I said, this is very specific and for what it is the app is awesome and reliable and consistent. I literally could not do my job without it, or rather would not want to.

I must admit that this app is quite impressive and has made my job much easier. I serve legal documents as a Private Process Server in my area and this app has saved me a significant amount of time and money. By being able to navigate more efficiently, I use less fuel and am able to complete more work in a timely manner. I can see myself having to utilize this app much more in the near future as business progresses. I can definitely say this app will be quite useful to those in similar fields as my own or for those that must route to multiple areas during travels. I’ll recommend this app to some Process Servers I know so that you can gain more customers and possibly additional feedback.

I don’t review apps often. When I do, it’s either because I love it or hate it. In this case, I love it! I’m a Route Sales Driver. Every morning I receive a sheet of paper with what I have to do for the day. Most days I don’t need help with routing. However, the days that I do, this app makes those days a breeze. The main thing I get from this app is the ability to add all my stops, tell it where I want to start and where I want to finish then make the rest my own! Meaning, I get to do things on my terms. It’s the visual of what I have to do for the day that’s going to help me learn the route days that cover more area or larger residential areas. I have 20 route days and each is different. It’s up to me to learn them and this app is the answer. Thanks for reading!

I do collections for the local cable tv company and hit 25-35 locations daily. The routing app I had previously used suddenly disappeared from existence several months back and I tried several different ones with no success until I found road warrior. It does nearly everything I need and more. I like that I can store multiple routes so when I change areas for a few days, I can go right back to the other area and pick up where I left off. I would like to be able to manually re-order the addresses I need to go back to, but that’s a small thing that I can work without. I work straight commission and this app makes running my route way more efficient, thereby making my paychecks significantly higher

It’s been a very helpful app when it comes to delivering. We don’t always, actually almost never, follow the numbered optimized route. We know our areas semi well and change things up depending if we’re delivering to businesses or outskirts. The app works well with google maps and in my opinion does a good job of showcasing where the exact location is a majority of the time. YES there is room for improvement. I’ll get frustrated when my next stop is actually in the same area as the previous stop. However this happens on occasion and can be avoided with looking ahead. Anyways if you’re reading all this you must be interested so safe driving and happy delivering! Sing a song or two and make jokes as you go. Makes the day go by a lot faster and way more enjoyable :))

This is a great app for saving time with multiple stops. I’m a delivery driver and I don’t know what I would do without this app. The only problem I have with the app is separating my stops. For example I put all of my stop in optimize and it puts them in the fastest time, but some of the stops have to be done by a certain time. Sometimes it puts those stops at the end of my route which doesn’t work. The only way I have combated this is to set up 2 different routes or favorite the ones that need to be done first. I wish you could optimize them and change the order of the stops. I have worked past this issue that is why it still gets 5 stars. Like I said before if it wasn’t for this app I would be lost out there.

I’m a home health nurse, and being able to plan my day with different visit lengths, ability to add if a certain stop needs to be in a certain time frame, set “drop stops” so that I can draw labs and make sure the lab “drop stop” is after the lab draw visits, ability to store contact ph. Numbers in the app prevents me from having to look it up or find that paper every time I need to call. Time management is a must in home health, and making our trips most efficient is fantastic with an app like this. I bought a year subscription to it just before the price increase in 2019. If I’m unable to find a comparative then I’ll be back to purchase again!

Road Warrior saves me time gas and headaches. I get my route done efficiently everyday with their help. When the shop calls to see what time I will get to a certain location I can look at my list and give them a time I will be there thanks to Road Warrior. I avoid backups and accidents along my route because Road Warrior has checked the map found a problem and rerouted me to the fastest route. I would be lost without this valuable tool I use it daily!!! Also if you ever need to contact customer service they are quick to respond with a helpful reply. Can’t go wrong with this app.

I work for a large vending business with thousands of locations. Road Warrior is the best route mapping app I have found so far, I just wish there was unlimited stops per route. I want to have a master list of stops on the Road Warrior App. Route rotation functionality would be incredible as well. If I could input my route and have it set to show that the route is due in a specific number of days, that would save me a lot of time. I would pay considerably more money in my subscription for these features. If the developers looked into implementing these features that would be amazing!

So I had been shown via a response from the dev that you can change from a coordinate to a physical address as an option in the app (I was having a problem with how it related info to Waze)… After changing that option, now it’s a two step process to mark a stop as having been visited (prior, I would select the stop then select Check In, where now I select the stop, select Check In, then also have to select Save)… How can THIS issue be resolved…? EDIT: The devs are helpful and available wif information on how to resolve issues… it is appreciated…!

I use this in our rain gutter company. Once you learn how to use it, it’s the best way to plan your day with multiple stops and customer schedules. The fact that it allocates for traffic and time spent at each stop is so useful. Another reason I like it is when we’re on the road and we have to add/remove a stop, the app saves me so much time and headache. I would like to see more support for home-service based business like us, I feel it’s meant more for logistic drivers but it still works for our use case. And it’s very affordable, they have good trial period.

I am an on the road insurance inspector. I cover a large territory in southern New York. Our company software no longer supported mapping, so I needed to find a program that was easier to use, reliable, and cost-effective. Road Warrior has been an absolute lifesaver for me. Every morning, I dictate the addresses into my phone, and let Road warrior do the planning. It’s easy to change the order of stops in order to accommodate certain time frames. I highly recommend this program to anyone who spends time on the road, and needs to plan accordingly.

Love this app!!! I tried a few others before this one and they have limitations on either very few stop options per day or even per month!!! And then other charge you after the first few addresses you put in..... it’s just stupid! With this app I can enter the 4 to maybe 7 addresses I need to hit each day and optimize them to hit all stops in an order that saves me so much time each day! And I can choose which stop I want first, or how long I need to be at each stop, or what time I want to be at any particular stop..... it is so helpful and customizable to my needs!

If you have any need for an app to figure out your logistical nightmares; be that traffic, delivery services, parents this app will save you time and money. No more figuring out which way to take or determining which stop should be first, second or third. Plug in the addresses and the app determines the most efficient and practical route to take. The options are all customizable based on the preferences that make the most sense for YOU. Do yourself a favor and stop playing around with other apps and find your inner Road Warrior, you’ll feel victorious after each trip.

I must say this is the perfect route app for me! Its prob not going to work as well for everyone, but for what I need and use it for it’s great!! I like that I can just start typing addresses in and I don’t have to worry about adding customers or making a new customer before I can add them to a route. I’m doing anywhere from 15 to 30 stops a day, from a random list using several diff products, and what I love about this app is how easy it is to use compared to some of the other route apps on the market, and for only $5 bucks a month!!! Great Job!!

I’ve been using RoadWarrior for about 2 months now. Previously, I used Route4Me for about 4 years. For planning and managing Hot Shot courier schedules, RoadWarrior is a great improvement over anything else I’ve found. I only have one major complaint and a couple of minor annoyances with RoadWarrior. Since I’m driving hot shots, my route plan is constantly changing throughout the day. As new pickups and deliveries are dispatched, they need to be integrated with the unfinished work previously queued. RoadWarrior has some terrific tools that make re-optimizing or recalculating the plan easy and efficient; however, every time the optimize or calculate option is run, RoadWarrior loses its daily totals. In order to get a meaningful record of the entire day’s activity, I have to recreate the route as I actually drove it and then let RoadWarrior calculate the planned time and distances using the clean route. Apparently, the developers of the reporting features of RoadWarrior didn’t take into account the dynamic nature of planning hot shots and the need of drivers to have a daily record of their activities. One feature of RoadWarrior that puts it way ahead of Route4Me is the “drop stop” feature which allows conditioning one stop on completion of another. When optimizing the route, RoadWarrior takes into account that the driver needs to plan the pickup before the delivery. Unfortunately, RoadWarrior only provides for one stop contingent on a perquisite stop. In an example of planning a stop at a pharmacy to pickup multiple prescriptions to be delivered to different locations, only one of the deliveries can be conditioned on the pickup. The other deliveries have to be planned manually. With everything considered, RoadWarrior is much, much better for hot shot route planning than Route4Me or anything else I’ve found. Hopefully, the developers will continue to make improvement to it.

I do home health, hands down, this is the best app I have found. The free version is perfect. Will probably upgrade so I can use on my laptop. That being said, like all the other route planner apps, they don’t account for traffic hour…For example, if I’m driving out mod-morning at 9-10am when traffic is relatively low, it would make more sense to drive out the FURTHEST destination FIRST, and finish closer to home in the afternoon so that I can avoid rush hour. I have not found another app that does a better job with this, so it’s not a deal breaker, just an inconvenience.

Road Warrior has saved me tremendous time not to mention staying in contact with and closing more sales. I work for a GC and sell roofs and hurricane impact windows & doors. Road Warrior helps me be consistent with who I see and how often I see them... I don't have to remember anymore. The best function is I'll create different routes but sometimes use an address on several routes. The notes I write show up on every route the address is listed. I don't have to second guess or remember the last time I saw that prospect... it's all there! I love this app!!!

So many times I’ve been at a loss where to start my route, where to go next and the most efficient way to plan my day - this app takes care of everything!!!! Even if I decide to skip around on the route because I know my contact is going to be there at a certain time then I can restart my route and optimize it so that my route starts from my new start point… This thing is super intuitive and overall amazing!! I would recommend it to anybody that’s in sales and needs to make a lot of calls every day.

A business owner had been using the Road Warrior app for awhile. It wasn’t until I began working with her, that she told me about the Road Warrior App. I had some deliveries to make. Downloaded the App. And immediately plugged in the addresses I needed to travel to. There’s a function that optimizes the route and cuts down the travel time. I was blown away by how much time it saved me in being able to add stop for stop. Having a function that completes the deliveries. And which one you want to travel to first and last. Great App!!

The app is a great app I am a FedEx driver and have over 100 stops in a day and this truly helps a lot keeps me in the right direction for one way streets it lowers the same street driving. The only downfall I have with this app is every now and then this app will just freeze on you you have to delete the app shut your phone off turn the phone back on download the app and then it works again for a day and it did that for two weeks could’ve been just a system glitch and they got it fixed but I’ve dealt with that recently but it has not done it since

This app is great. The one and only things I would suggest to developers is to add a feature that allows you to take a picture of a hard copy manifest with addresses on it. Then allowing the app to automatically fill in addresses and dot them on your map. Also I would suggest that the developers add a feature where you can add addresses by zip, city, region, state, etc. so that I don’t get suggestions that are so far off base. Also don’t limit the amount of stops I can add. I use this app for FedEx delivery most times and find that 1/3rd of the stops I need are not allowed to be added.

I love this app for optimization of my home health visits. I can adjust the amount of time I am in each home. However, I have noticed in my planning for the day, my drive time between stops is not accurate. So, this is requiring a lot more effort on my part to calculate drive time. Example - within app, drive time is calculated 15 minute drive time to drive 8 miles. I click navigate, navigation is then calculated outside of app (Waze, etc). Now, a 8 mile drive may be 28 minutes! And note- I have tried refreshing or re-optimization. This does not correct the issue. Please help!

I’m a sales merchandiser who works two jobs on the road, this app has saved me so much time and energy. After saving my stores, I pick where I need to go for the day, optimize the route and done! No more wasting time on google maps or figuring out where to go first. This app has kept me so organized. Once I had an issue and customer support helped me right away, very responsive. Price did increase but where hasn’t it nowadays. Worth every penny. Thanks!

This app is extremely helpful if you have multiple destinations and want to deliver them quickly. It has very great features, like making one stop the first stop or making one stop the last stop. After you choose your features you basically press on "optimize" and it creates a navigation route for you and indicates a number for every stop in the order for delivery, like 1 2 or 3. Its great, many more features that make it the #1 app for multi point navigation.

I found this app a few years ago from a recommendation in an article, and I have been using it ever since. It was a little challenging to use at the very beginning, but when you play around with it for a short while you will get the hang of it, and it works beautifully. Love how you can optimize your route and make it work for you. I highly recommend people use this app if they need to visit several places in one day.

I love this app because it really helps me to manage my deliveries. I deliver products and prior to this app, I was ALL over the place. I reviewed a few apps and this one stood out. I absolutely love that you can add so many stops and that you get a live view of your current location in comparison to your listed stops. I’ve recommended this app to friends and they love it as well. This has truly been a saver of time and effort. I’d definitely encourage anyone to give it a try.

I work w/FedEx and I was in not knowledgeable in knowing my streets or addresses, but I was perfect in knowing landmarks. Once I found this app and started learning how to read the map & lining my stops in order I got better & better. I only now use this app when I’m not sure about an area, but this is totally a better app then “Route 4 Me”🤷‍♀️. I put all my addresses in and it pin points me from the closest to the farthest and its pretty convenient because I get done w/my route at a perfect time. Leave this app the way it is👌

This was the only app that found all the addresses i was looking for. I tried 5 others to make sure I found the best. I entered the 43 addresses, and it routed them perfectly. I tried to upload a file of 61 addresses. I can't find any place that my file doesn't match their requirement, but can't get it to work. Also I clicked "check in" as I was using my iPhone and it worked. When I later checked on my iPad the list was there, but none of the check ins. It may be that I'm doing something, but I can't find out how to ask any further questions. No customer service email that I could find. I don't know if they are hiding or abandoning the customer once the sale is made, but I sure can't find it. They have the best app I found, but only if the features are working simply.

This is an amazing app. I can’t tell you how much time stress, gas and energy I’ve saved using this it organizes routes and GPS is for you from your pinpoint location so that you can run your route being the most effect with gas and distance, I’ll give it five stars period. The only downside I wish you could add more stops to the route, but you might have to just upgrade to the paid version. I’m keeping the free one right now.

I’m not the best at these new app’s and working them correctly I usually end up messing up, then I get frustrated and delete it but not with this one is was very easy to understand and work I have had this app for several years now and I drive all over south Florida with 13 to18 stops a day. This for me has been by best interest because it makes me more efficient and that make me more money. I could go on and on but I’ll make it simple I love this app

It’s awesome I use it for work every day it’s one of the best tools for delivering, I highly recommend even if your just traveling I’m sure it would be just as handy

The reason 4 stars because you can not add a note for each address for example if I Enter an address I will add a note shelf number 1 so that way I know where the delivery is located out of 30 deliveries. If I have a pick up I will add different color so I can tell the difference which one is a delivery and which one is a pick up. Please fix that problem thanks

Good app to Organize route

Allows both planned and on -the-fly routing. Lots of reporting.

The best app

I love your app

Awesome app. Saves me time and has gotten me out of trouble a few times

Love this app. Been using it for 8 years. No complaints.

I love this app for travelling the USA. I previously used the Road Warrior Pro app as a courier in Canada for deliveries to unfamiliar areas. I would plot as many as 75 addresses daily and the app never failed to get me through the day. Now I am retired and I use the app for leisure travel throughout the US. Thanks Road Warrior. Dennis.

Been using it for a long time. Very very very good app to use to make a route for your deliveries

It would be nice to be able to move a stop to another spot on the on the list with out having to drag it down the list. It would be a lot easier if you could just put the # of where you want it

I do all my deliveries in time really happy with the app and is easy to use.

Best apps for delevery.

Road warrior is a very important tool and a must have to run my business Best app on the market Pro grade, a must for my business

Rarely have issues. One time RW was down for a day, idk why but I haven’t had any other issues.

This app has kept me on track for all of my errands. I no longer miss any stops. Highly recommended!

Very good and very crucial for my business. Thank you

Helps me out a lot using this app for my work

Great app couldn’t do without it.

This app saves me on the daily doing deliveries! Love it

Been using this app for a year & a half now including over 160 locations covering more then 3,000km. Good & reliable product.

Great app, makes my life a lot easier!

Road warrior should have there own gps so it wont direct to 3rd party apps like google maps..it will be more easier for us to use especially if we have a lot of deliveries..

Works good. Suits my purposes.

I’m an UPS driver and this app is very helpful, sometimes it gets kinda weird with the paths to follow but overall it’s good

Love it

As Utility Courier for Purolator you don’t have a permanent route and you are doing something different everyday and this App Helps a lot!

Works...

It is a good app but can’t put more then 120 stops were as in other apps you can put unlimited amount of stops.

Have been using it to organize my deliveries. Only one complaint: dark mode. Is this really the only mode? I am sure it works great at night, but during the day it can be very hard to read.

It’s been weeks and I have contacted support team, they have yet to fix it. It longer optimizes the best route when marking a final stop! makes you go in circles Me + 3 of my drivers are pro members and unfortunately we have to look for a new app

Save so much time working no thinking just driving

Very helpful when on the road, make sure to fully explain how to use it to new recruits. If it’s explained properly a truly valuable tool

It’s great I love it. They just need to add a search bar function for when your route is optimized you could type the address you’re looking for instead of scrolling manually, but besides that it’s great. I deliver packages and it helps me so much to optimize my routes

Awesome app. I use it for work 4/5 days a week. Just an amazing app!

Road Warrior is an ok app for routing all of your stops. It optimizes your route by either “the fastest” or “the closest” routes to help you save time. It is a major struggle, however, using this app most of the time. I’m basically paying them every month for the app to use a third party gps system (maps) to route my stops..and the accuracy of the stops are almost ALWAYS off base. Sometimes it will say “arrived” in the middle of the highway and then i have to find my way the rest of the route to find the actual location. Sometimes it will stop me three minutes away from the address. Another MAJOR major MAJOR issue with this gps routing is you have to pretty much always be looking at it to make sure you are headed in the right direction or getting off on the correct exit. It will tell you 10 (TEN) miles out make a turn or get off on a particular exit. When you finally come up on the exit or the turn…it will only kick in and remind you to make the turn as you’re passing it, leaving you to make a decision to either quickly pump your breaks and make the turn, or decide for safety purposes to make note of where the turn is, pass it, and make a u turn somewhere. One other issue i dislike is when i’m arriving at a location…(remember i mentioned before you have to always be looking at the map)..when i’m arriving someplace, the address will completely disappear after it has announced “arrived”..so if you were paying attention to the road and not glued to the phone..and you don’t remember the number of the house or building..you will miss it. And have to reopen your route to see where you are supposed to be. PROS: get to enter in multiple address and optimize route CONS: safety issues

This is in theory a good app, but there are some limitations. The main three things that make this get such a low rating are the daily limit on optimizing routes (with a route that doesn't have a set number of stops nor are they the same stops every day, you have to optimize multiple times to get a decent stop order.), the 120 stop limit on uploading (there are many days when I have 130 or even upwards of 150 stops), and the fact that while Roadwarrior claims their app works with Ontrac/Lasership deliveries, you *must* use RoadWarrior's formatting for the spreadsheet and cannot use the spreadsheet exported by Elli, the app that Ontrac/Lasership uses to mark packages as delivered. I was hoping this would be a semi replacement for Elli because that app's route optimization is awful, but having to manually reformat the spreadsheet Elli exports to match RoadWarrior's format is too much hassle, basically requiring a full Excel setup on a laptop to make it not incredibly tedious. Nevermind that you can't even upload spreadsheets directly in the app and must use the website which is horrifically unoptimized for mobile devices.

At first, communication with Road Warrior was fast and great...and then it just stopped when I complained about the horrible routing, which made a 5.9-hour trip into a 7-hour trip. A rep said they would research why this was happening, but they never got back to me. This app cannot navigate across a highway - it will have you zigzagging back and forth and wracking up tons of miles. No setting corrects this. This happened on multiple trips after a week of use. I've never spent so much gas. It almost always routes you to the backs of businesses, is slow to load or find an address, and cannot pull up the rest at all. Plus, despite a tutorial on doing manual routing, mine would not work no matter what I tried. I can't say how dissatisfied I am with this company. And then they just up and cut my ability to use pro without evening acknowledging my refund request, which is not in the least professional. I hate doing bad reviews, but these cats earned it. I'm happy with ZEO now. Avoid Road Warrior at all costs.

My issue, and maybe I can receive some input, is that I have a set route I take at night with over 100 stops. I mainly want an estimated time of when I will finish and to just have the stops listed on my GPS so I can have an idea of where they are. A lot of places can be difficult to see at night. Especially in the country on dirt roads. I tried to use this and it completely obliterated my route. I want to be able to organize the addresses like I want. I thought for sure that it would have a "move up" or "move down" function if you didn't like the placement of where the app thinks you should go. Example: let's say I have a street with 5 addresses. I have them in order from 1 to 5. That's the order they are in when I enter the street. The app has me going to 1, 3, 5 and then 4. Which is not in order and not efficient for me. But because one house is slightly closer to my starting point or finishing point (not sure how it works) It has me going all up and down the street instead of just putting them in order to make it easier for me to go in one street and exit it just as easy. I wouldn't mine this if I had the option to manually put them in the order I like when the app does something like this. But I have looked everywhere. The is no option to simply "move up" or "move down" an address on the list / route to better suit your driving style. If this can be done via the app and not uploading an excel sheet of some sort I would greatly appreciate it and change my rating. I just hate not having full control over my route.

I’m sick of most every app in the App Store wanting a recurring monthly payment to use it. Five or ten years ago you could buy an app and own it forever. A few years ago you only had to pay $10 to use this app for a month. I get that there’s inflation which is what, maybe 3 or 4% a year, but a 50% increase is greed, robbery, and unjust enrichment. I don’t care that the annual plan is a savings per month over the monthly plan. I just want to be able to spend $10 or $15 or $20 ONCE and not have to pay again and again. There are some people who only have a need for this type of app 2 or 3 times a year (e.g. flower delivery staff on Mothers Day), not regular recurring users who drive a lot every day. If they’re going to insist on extorting users for subscription payments they could at least offer “day passes” for a dollar or two.

Though the use of an app like this is beneficial to routing, this company is practicing unethical behavior. They offer a 7 day free trial in which you are forced to give your credit card information, in which I provided via my phone. I decided to cancel before my free trial had ended and there are ZERO OPTIONS to cancel on your phone. I reached out to their help service email to cancel and yet I was still charged. When I reached out again, support said I could only cancel while i was on a desktop computer. So you mean to tell me it’s OK for them to take my credit card information on my phone, but if I cancel, I can only do it on a desktop? This is completely outrageous, especially since this is a GPS app. I only wanted to try it because I am on the road full time. I still have not received my refund and I help people read this as a warning.

Be careful with the 7 days trial period…to subscribed you’re only one click away, but to cancel the auto renew you gotta go through hell…first you can’t do it through the app. You need a web browser You gotta click on account then click on subscription then click on auto renew subscription then click cancel and even after clicking cancel they gonna try to ask you why you canceling and then after that, they will still ask, are you sure you wanna cancel? They ask that question twice one with staying with them and the last option yes cancel my subscription is like they trying to force you to stay paying for a service behind a paywall with no way out

This app does a great job of planning my route but I hate how it adds its own pins to google maps instead of using the addresses I provide. This makes finding the actual homes difficult because as I’m approaching the house google maps is directing me to the pin location instead of the street address which means I now have to pull over and look for the lead card to get the exact address before I approach the house which is very frustrating. I hope they fix this inconvenience because it really creates a nuisance when driving. It creates unnecessary additional steps. Just please use the street address instead of using pins so that I can get to the house without having to stop and pull the address. It’s very frustrating. I will update to 5 stars if fixed.

I have not use this in A while but you made it way more complicated than it used to be and then it needs to be. Setting a start an endpoint for example is way more difficult and has way too many options. It feels like I’m programming in the app rather than simply using one. Whenever my start location is the same as mine in location, it only shows the address on the start location so there’s no way to verify if it’s the same as the end location because when you press the end location, it only gives you the option to change the destination of the start location. And if you think that exclamation sounds difficult, imagine my frustration trying to use your application.

I’ve used Road Warrior 5-days a week for 8 years and I am disappointed. The new redesign looks like it’s been put into a AI chat box for design changes. Less contrasts makes difficult to see when driving. The new design looks nice, but it’s terrible for the user. The way-points display are too large and the user has to zoom in to far for street labels. Nothing needed a re-design as it was near perfect before. Also, once address way points are entered wrong address info is sent to the gps with the wrong house number. Please bring back what we loved or re-design once again to something more practical. Thanks.

The RoadWarrior Route Planner was a great tool when I initially began to utilize it. I had a glitch with my phone and when I got a new phone and re-downloaded the app it asked me to sign in and did not recognize the original password I created. I attempted to reset my password and the app kept referring me to the help email. I have sent two or more emails over the past five weeks and have had absolutely NO RESPONSE!!! At this point, I need to create new routes for my sales job and I am leaving RoadWarrior and looking for something new. It is unfortunate because I was trialing RoadWarrior in an attempt to sell my sales manager on it for the team which would have led to a subscription purchase.

Don't know what they did, as this app gets updated every week. But with recent updates, app crashes wen switching for google maps to RoadWarrior. Wen the app crashes & I load it back up, stops that I deleted show up again. Was a great app.

Really expensive for what it do , only 7 stop by travel so You can’t really plan a long road , Doesn’t guide you in the app you have to use a separate gps app …. Nice idea but not worth it !

Title says it all

Jaimerais savoir comment mettre en francais svp

I used this app for 3 years and I can confidently say the app got worse over time while they increased the price! It messes up addresses, pulls to completely different countries and does not update new addresses from Google Maps.

This was a really good value when it first came out. I think I was paying seven bucks a month which was very very easily justified in my head but now it’s up around 20 and because nobody else in my company uses it. It’s become a great expense it’s easier just to use Google for free.

It’s a great app wish it was a bit more user friendly on PC. Also wish that I could add more locations.

Overpriced

Beware roadwarrior is now 20$ a month 😂😂🍆

The app is ok. Needs a lot more polish. Buggy, sometimes takes forever to load when inputting stops, and over priced sub fee imo. I’ve been using it for a few years now and am looking for something new.

App crashes when using it on the 14 Pro and gets stuck on the loading screen please fix this

Will do the job for 1 day, better then just google maps typing adresses all day long but as an app to work with everyday, AVOID! It’s unreliable at best, the route makes no sense and and it toggles from google maps in the app in a weird and un Circuit and all the others are way better take it from me.

Apple needs to be told to update their maps. At times it shows me delivering to an address via the back lane. They have be delivering to a construction zone and I know that building has been there for a couple years. “New construction “ neighborhoods that have been established for a few years. Addresses may now be recognized in those areas.

I would give this app 5star if while using the app going from one stop to next wish the screen would move as I move I have to use this app for work and I hate using my phone while driving and I have to always readjust map when I’m following the route . Should have it navigate map to move while current location moves

App NEEDS internal navigation