RoadWarrior Route Planner Customer Service

RoadWarrior Route Planner Positive Reviews

Malware ConcernThe RW team put in a lot of effort to resolve my malware concern and I am satisfied with their final resolution. I use this app 4 or 5 days a week and would be lost without it. Tried a number of others over the years just to see what else is available and have never found a reason to switch. 5 star for the app and customer service. As of this writing I have not heard anything else about my concerns linked to malware warning when using this app. I have provided developers with info I have and have not heard anything new as of this writing. 1-star is thus my new rating as such. App works fine best I can tell but the malware warning is a deep concern. My security software keeps advising it has blocked but…….. Troubling. Edit RW Team has reached out to me and I have sent them info to hopefully resolve this issue. I am still using app and will give 3 stars now and 5 when we know all is back to normal. I recently updated my security protocols on my network and now whenever I use this fabulous app I get a malware warning. The threat is being blocked but why am I getting a malware warning? This morning I received my 52nd warning. I am not sure what the issue is but I am calling on the developer to address immediately. This is a 5 star app but it could quickly become a deleted app if we can not determine the potential threat. I would rate 1 star but I would like to give the developers a chance to address..Reds in CulpeperVersion: 2022.11.031

Should be mandatory for all sales repsI have to say, that this app paid for itself before my first coffee break on my first day of using this app… And I am not exaggerating. What is $10 per month???, when you consider the mileage it saves you, and the increase in productivity and Face time with customers and/or prospects… I have just finished my first week of using this app and I can honestly say that I saw at least 10 more customers this week in the same amount of time because this app helped me squeeze every hour of productivity out of my week. I should’ve had this app a year ago… Just don’t tell my boss!!!! I noticed comments about the price going up to $10, and I understand as a consumer myself frustration of increased prices of goods and services… But in my own humble opinion I must say that roadwarrior is an incredible value at $10 per month… Perhaps they should illustrate the value of their app, using some mileage saved or customers seen figures...etc. they could surely put together a compelling value position. I thank you, my car and engine and transmission thank you, my wallet thanks you and my boss will be thanking you soon after seeing the increase productivity!.ThomasMichaelBarrettVersion: 2019.11.01

THE BEST NAVIGATION APP EVER!My husband and I own a landscaping and lawn care business. For the longest time one of our biggest challenges was navigation. First we would sit down every night and try to figure out which properties to go to by area. (That didn't work out too well because some properties would actually be closer in and area outside of the area we were trying to focus on.) we figured if they were all in the same town they it would be best to Group them together. Then since that wasn't working we would spend hours on google looking up each property trying to figure out the best route to maximize our time. We were wasting so much time doing this, it added so much unnecessary stress! I finally started looking into apps to help with this ( don't know why we didn't do that in the first place lol) but I actually downloaded a few different navigation apps Road Warrior being one of them and I tried them all out and I found that Road Warrior was the easiest and most user friendly. It was straight forward and took me just a few minutes to get the hang of! As opposed to the other apps that were confusing and just frustrated me more. All in all we wouldn't be able to run our business as smoothly as we are without Road Warrior. We are so grateful! Thank you!.TvancourVersion: 2017.04.08

Very good app, very few issues!I love this app, it helps me complete my routes faster. The only issue I have come to find is for when I need to sign into my premium account onto a different device, when I first started my monthly again, I had my main phone break, and I had to use my back up phone for work, and I signed in, and ended up having to pay AGAIN for my premium status on the same account email everything. It was rather irritating to say the least because at the time I had to have my close friend send me money three times through Venmo so I could pay it again, due to a couple other stupid issues with my husbands and I’s Venmo and apple accounts(it ended up taking money for other things before the payment needed for road warrior) and it became a very big annoyance for me that day. Besides that, everything is good. Perfect app for people working in the delivery business for sure. But needs update for payments for which accounts and devices, or a possibility to be able to have multiple devices on the same account 🤷🏼‍♀️👏🏼.Bnelsonn333Version: 2020.12.04

Road Warrior has worked well for us for yearsWe’ve used Road Warrior (RW) for about 5 years for our bakery business deliveries. Our deliveries take us to 20 to 30 locations over 175 to 250 miles. RW allows us to keep a list of our regular and semi-regular delivery locations, and maintain each location’s available hours. Plus we can enter specific “time windows” for a specific date when a customer needs delivery by a specific time. We select all of our customers we’re delivering to for the day, make any adjustments for times available on that specific date, select a start and end point and RW takes care of everything else. The only reason for not giving a 5 star rating is that the estimated times for arrival are based on what time of day you are creating your delivery schedule. So, if I’m making the schedule late at night, the app assumes that traffic will be light when we’re delivering during a time when traffic is much heavier. So providing delivery estimates becomes inaccurate..Nt4polivingVersion: 2023.08.031

Excellent appI use it to see my weekly stores since I have a customer portfolio of more than 180 stores, and I must be very cautious with the stores that are visited per week, biweekly and per month. This application not only makes me arrive on the most appropriate route, it allows me to make notes such as the customer's phone number, email and even some additional comments. I haven't had any serious problems just once the app closed abruptly, but I contacted customer support (which was very friendly and fast) and it was just a matter of updating my app, uninstalling it and reinstalling it and that's it!! I hope you continue with that excellent customer support. Postdata: I recommend that developers implement the web version to be able to edit my stops from an Excel. Thanks a lot.Carlos MarCkVersion: 2023.12.271

Awesome AppI just started my own delivery company were I drive around delivering packages. I may have 4 one day and 15 the next. The one problem I was having was trying to figure out how to put them in order. Especially when they could be in different counties. Well I tried Road Warrior. This app is just the greatest assistance tool you can have. All you do is put all your stops in and then hit optimize and it puts them in the order your looking for to get the best time consuming route. Without this app is would take someone hours to figure the best route out especially someone like me who does not always go to the same people. I really want to see what the spread sheet looks like you can download showing your stops and mileage. Will follow up later in regards to that issue. This is truly a five star app !!!!.A1 PhotosVersion: 2019.09.29

Ontrack delivery guyThis app is great, I would imagine it does exactly what it's intended to do very well. As far as applying it to a courier service like Ontrack, FedEx, UPS, etc., it could be improved. I would only make a few changes, first I would make it so that you can hit one button an enter address by voice. As it is now, I have to hit the search button, then I have to hit the microphone button, this might sound trivial but when you have over 200 packages every morning it adds up. The other thing that I would do is add a zoning feature, which would order the route according to the zone. But like I said, this is very specific and for what it is the app is awesome and reliable and consistent. I literally could not do my job without it, or rather would not want to..MrcoiaVersion: 2017.04.08

Love this appI don’t review apps often. When I do, it’s either because I love it or hate it. In this case, I love it! I’m a Route Sales Driver. Every morning I receive a sheet of paper with what I have to do for the day. Most days I don’t need help with routing. However, the days that I do, this app makes those days a breeze. The main thing I get from this app is the ability to add all my stops, tell it where I want to start and where I want to finish then make the rest my own! Meaning, I get to do things on my terms. It’s the visual of what I have to do for the day that’s going to help me learn the route days that cover more area or larger residential areas. I have 20 route days and each is different. It’s up to me to learn them and this app is the answer. Thanks for reading!.Lou Dogg 31463Version: 2019.01.12

Impressive appI must admit that this app is quite impressive and has made my job much easier. I serve legal documents as a Private Process Server in my area and this app has saved me a significant amount of time and money. By being able to navigate more efficiently, I use less fuel and am able to complete more work in a timely manner. I can see myself having to utilize this app much more in the near future as business progresses. I can definitely say this app will be quite useful to those in similar fields as my own or for those that must route to multiple areas during travels. I’ll recommend this app to some Process Servers I know so that you can gain more customers and possibly additional feedback..Silver Wolf ProcessingVersion: 2023.11.211

Making me moneyI do collections for the local cable tv company and hit 25-35 locations daily. The routing app I had previously used suddenly disappeared from existence several months back and I tried several different ones with no success until I found road warrior. It does nearly everything I need and more. I like that I can store multiple routes so when I change areas for a few days, I can go right back to the other area and pick up where I left off. I would like to be able to manually re-order the addresses I need to go back to, but that’s a small thing that I can work without. I work straight commission and this app makes running my route way more efficient, thereby making my paychecks significantly higher.Handsome bob bridgesVersion: 2018.10.20

Road warriorIt’s been a very helpful app when it comes to delivering. We don’t always, actually almost never, follow the numbered optimized route. We know our areas semi well and change things up depending if we’re delivering to businesses or outskirts. The app works well with google maps and in my opinion does a good job of showcasing where the exact location is a majority of the time. YES there is room for improvement. I’ll get frustrated when my next stop is actually in the same area as the previous stop. However this happens on occasion and can be avoided with looking ahead. Anyways if you’re reading all this you must be interested so safe driving and happy delivering! Sing a song or two and make jokes as you go. Makes the day go by a lot faster and way more enjoyable :)).JakahdiwmemskVersion: 2020.09.05

GreatThis is a great app for saving time with multiple stops. I’m a delivery driver and I don’t know what I would do without this app. The only problem I have with the app is separating my stops. For example I put all of my stop in optimize and it puts them in the fastest time, but some of the stops have to be done by a certain time. Sometimes it puts those stops at the end of my route which doesn’t work. The only way I have combated this is to set up 2 different routes or favorite the ones that need to be done first. I wish you could optimize them and change the order of the stops. I have worked past this issue that is why it still gets 5 stars. Like I said before if it wasn’t for this app I would be lost out there..ShadowhicksVersion: 2019.06.06

GreatI’m a home health nurse, and being able to plan my day with different visit lengths, ability to add if a certain stop needs to be in a certain time frame, set “drop stops” so that I can draw labs and make sure the lab “drop stop” is after the lab draw visits, ability to store contact ph. Numbers in the app prevents me from having to look it up or find that paper every time I need to call. Time management is a must in home health, and making our trips most efficient is fantastic with an app like this. I bought a year subscription to it just before the price increase in 2019. If I’m unable to find a comparative then I’ll be back to purchase again!.Hippytrip1Version: 2020.09.05

I be lost without this valuable tool! (Literally)..Road Warrior saves me time gas and headaches. I get my route done efficiently everyday with their help. When the shop calls to see what time I will get to a certain location I can look at my list and give them a time I will be there thanks to Road Warrior. I avoid backups and accidents along my route because Road Warrior has checked the map found a problem and rerouted me to the fastest route. I would be lost without this valuable tool I use it daily!!! Also if you ever need to contact customer service they are quick to respond with a helpful reply. Can’t go wrong with this app..Jennygray63Version: 2024.02.151

Large Vending BusinessI work for a large vending business with thousands of locations. Road Warrior is the best route mapping app I have found so far, I just wish there was unlimited stops per route. I want to have a master list of stops on the Road Warrior App. Route rotation functionality would be incredible as well. If I could input my route and have it set to show that the route is due in a specific number of days, that would save me a lot of time. I would pay considerably more money in my subscription for these features. If the developers looked into implementing these features that would be amazing!.Dr EthanVersion: 2023.03.071

Sadly, Down to a 4 from 5So I had been shown via a response from the dev that you can change from a coordinate to a physical address as an option in the app (I was having a problem with how it related info to Waze)… After changing that option, now it’s a two step process to mark a stop as having been visited (prior, I would select the stop then select Check In, where now I select the stop, select Check In, then also have to select Save)… How can THIS issue be resolved…? EDIT: The devs are helpful and available wif information on how to resolve issues… it is appreciated…!.Kindred - Psalm 22:27 (KJV)Version: 2021.12.171

Home service based business POVI use this in our rain gutter company. Once you learn how to use it, it’s the best way to plan your day with multiple stops and customer schedules. The fact that it allocates for traffic and time spent at each stop is so useful. Another reason I like it is when we’re on the road and we have to add/remove a stop, the app saves me so much time and headache. I would like to see more support for home-service based business like us, I feel it’s meant more for logistic drivers but it still works for our use case. And it’s very affordable, they have good trial period..Guardian8AngelVersion: 2023.12.271

My company changed software. This program made up for it!I am an on the road insurance inspector. I cover a large territory in southern New York. Our company software no longer supported mapping, so I needed to find a program that was easier to use, reliable, and cost-effective. Road Warrior has been an absolute lifesaver for me. Every morning, I dictate the addresses into my phone, and let Road warrior do the planning. It’s easy to change the order of stops in order to accommodate certain time frames. I highly recommend this program to anyone who spends time on the road, and needs to plan accordingly..Butler Did ItVersion: 2021.09.171

Love this app!!Love this app!!! I tried a few others before this one and they have limitations on either very few stop options per day or even per month!!! And then other charge you after the first few addresses you put in..... it’s just stupid! With this app I can enter the 4 to maybe 7 addresses I need to hit each day and optimize them to hit all stops in an order that saves me so much time each day! And I can choose which stop I want first, or how long I need to be at each stop, or what time I want to be at any particular stop..... it is so helpful and customizable to my needs!.DiamondeyemomVersion: 2018.10.20

Logistical GeniusIf you have any need for an app to figure out your logistical nightmares; be that traffic, delivery services, parents this app will save you time and money. No more figuring out which way to take or determining which stop should be first, second or third. Plug in the addresses and the app determines the most efficient and practical route to take. The options are all customizable based on the preferences that make the most sense for YOU. Do yourself a favor and stop playing around with other apps and find your inner Road Warrior, you’ll feel victorious after each trip..Irwin0186Version: 2020.05.10

Love itI must say this is the perfect route app for me! Its prob not going to work as well for everyone, but for what I need and use it for it’s great!! I like that I can just start typing addresses in and I don’t have to worry about adding customers or making a new customer before I can add them to a route. I’m doing anywhere from 15 to 30 stops a day, from a random list using several diff products, and what I love about this app is how easy it is to use compared to some of the other route apps on the market, and for only $5 bucks a month!!! Great Job!!.ArbordukeVersion: 2019.04.20

Very convenient, BUT…I do home health, hands down, this is the best app I have found. The free version is perfect. Will probably upgrade so I can use on my laptop. That being said, like all the other route planner apps, they don’t account for traffic hour…For example, if I’m driving out mod-morning at 9-10am when traffic is relatively low, it would make more sense to drive out the FURTHEST destination FIRST, and finish closer to home in the afternoon so that I can avoid rush hour. I have not found another app that does a better job with this, so it’s not a deal breaker, just an inconvenience..SamDPTVersion: 2022.05.251

Great app for Door-to-SalesRoad Warrior has saved me tremendous time not to mention staying in contact with and closing more sales. I work for a GC and sell roofs and hurricane impact windows & doors. Road Warrior helps me be consistent with who I see and how often I see them... I don't have to remember anymore. The best function is I'll create different routes but sometimes use an address on several routes. The notes I write show up on every route the address is listed. I don't have to second guess or remember the last time I saw that prospect... it's all there! I love this app!!!.Randallg64Version: 2018.06.27

Lifesaver!So many times I’ve been at a loss where to start my route, where to go next and the most efficient way to plan my day - this app takes care of everything!!!! Even if I decide to skip around on the route because I know my contact is going to be there at a certain time then I can restart my route and optimize it so that my route starts from my new start point… This thing is super intuitive and overall amazing!! I would recommend it to anybody that’s in sales and needs to make a lot of calls every day..AllisonGalapagosVersion: 2019.03.01

Best route app around.I’m a sales merchandiser who works two jobs on the road, this app has saved me so much time and energy. After saving my stores, I pick where I need to go for the day, optimize the route and done! No more wasting time on google maps or figuring out where to go first. This app has kept me so organized. Once I had an issue and customer support helped me right away, very responsive. Price did increase but where hasn’t it nowadays. Worth every penny. Thanks!.Mnire234Version: 2022.02.141

Great appThe app is a great app I am a FedEx driver and have over 100 stops in a day and this truly helps a lot keeps me in the right direction for one way streets it lowers the same street driving. The only downfall I have with this app is every now and then this app will just freeze on you you have to delete the app shut your phone off turn the phone back on download the app and then it works again for a day and it did that for two weeks could’ve been just a system glitch and they got it fixed but I’ve dealt with that recently but it has not done it since.Pebbles donahoVersion: 2019.03.01

Pic to manifestThis app is great. The one and only things I would suggest to developers is to add a feature that allows you to take a picture of a hard copy manifest with addresses on it. Then allowing the app to automatically fill in addresses and dot them on your map. Also I would suggest that the developers add a feature where you can add addresses by zip, city, region, state, etc. so that I don’t get suggestions that are so far off base. Also don’t limit the amount of stops I can add. I use this app for FedEx delivery most times and find that 1/3rd of the stops I need are not allowed to be added..OregonboyatheartVersion: 2018.10.06

Love it, but...I love this app for optimization of my home health visits. I can adjust the amount of time I am in each home. However, I have noticed in my planning for the day, my drive time between stops is not accurate. So, this is requiring a lot more effort on my part to calculate drive time. Example - within app, drive time is calculated 15 minute drive time to drive 8 miles. I click navigate, navigation is then calculated outside of app (Waze, etc). Now, a 8 mile drive may be 28 minutes! And note- I have tried refreshing or re-optimization. This does not correct the issue. Please help!.Tennischick724Version: 2019.02.17

Top notch AppA business owner had been using the Road Warrior app for awhile. It wasn’t until I began working with her, that she told me about the Road Warrior App. I had some deliveries to make. Downloaded the App. And immediately plugged in the addresses I needed to travel to. There’s a function that optimizes the route and cuts down the travel time. I was blown away by how much time it saved me in being able to add stop for stop. Having a function that completes the deliveries. And which one you want to travel to first and last. Great App!!.Blywood86Version: 2019.11.01

The title is fittingI love this app because it really helps me to manage my deliveries. I deliver products and prior to this app, I was ALL over the place. I reviewed a few apps and this one stood out. I absolutely love that you can add so many stops and that you get a live view of your current location in comparison to your listed stops. I’ve recommended this app to friends and they love it as well. This has truly been a saver of time and effort. I’d definitely encourage anyone to give it a try..HypermissVersion: 2021.06.181

Great multi point navigation appThis app is extremely helpful if you have multiple destinations and want to deliver them quickly. It has very great features, like making one stop the first stop or making one stop the last stop. After you choose your features you basically press on "optimize" and it creates a navigation route for you and indicates a number for every stop in the order for delivery, like 1 2 or 3. Its great, many more features that make it the #1 app for multi point navigation..Kevin hernandezVersion: 2017.04.08

Great app, but some features I couldn't get to workThis was the only app that found all the addresses i was looking for. I tried 5 others to make sure I found the best. I entered the 43 addresses, and it routed them perfectly. I tried to upload a file of 61 addresses. I can't find any place that my file doesn't match their requirement, but can't get it to work. Also I clicked "check in" as I was using my iPhone and it worked. When I later checked on my iPad the list was there, but none of the check ins. It may be that I'm doing something, but I can't find out how to ask any further questions. No customer service email that I could find. I don't know if they are hiding or abandoning the customer once the sale is made, but I sure can't find it. They have the best app I found, but only if the features are working simply..Mike50401Version: 2017.04.08

Great App!I found this app a few years ago from a recommendation in an article, and I have been using it ever since. It was a little challenging to use at the very beginning, but when you play around with it for a short while you will get the hang of it, and it works beautifully. Love how you can optimize your route and make it work for you. I highly recommend people use this app if they need to visit several places in one day..Warrior FranVersion: 2023.06.061

Perfect For A CourierI work w/FedEx and I was in not knowledgeable in knowing my streets or addresses, but I was perfect in knowing landmarks. Once I found this app and started learning how to read the map & lining my stops in order I got better & better. I only now use this app when I’m not sure about an area, but this is totally a better app then “Route 4 Me”🤷‍♀️. I put all my addresses in and it pin points me from the closest to the farthest and its pretty convenient because I get done w/my route at a perfect time. Leave this app the way it is👌.LatoyaBanksVersion: 2018.11.13

This app saves my day!This is an amazing app. I can’t tell you how much time stress, gas and energy I’ve saved using this it organizes routes and GPS is for you from your pinpoint location so that you can run your route being the most effect with gas and distance, I’ll give it five stars period. The only downside I wish you could add more stops to the route, but you might have to just upgrade to the paid version. I’m keeping the free one right now..KennemacVersion: 2023.12.271

Great AppI’m not the best at these new app’s and working them correctly I usually end up messing up, then I get frustrated and delete it but not with this one is was very easy to understand and work I have had this app for several years now and I drive all over south Florida with 13 to18 stops a day. This for me has been by best interest because it makes me more efficient and that make me more money. I could go on and on but I’ll make it simple I love this app.Head_SplitterVersion: 2023.05.191

I love this appHi there I’ve been using this app for the past five years. I’m an oil truck delivery driver for residential homes, and it works great. One thing I’d like to see in the future would be to have the option if I wanted to add multiple routes in the same page on the same map with different color pins and then I have the option of optimizing the different color, pin roots or all together if I wanted to. But other than that this app is absolutely amazing..Mike 148814Version: 2023.06.061

Route based small business absolute must have!This is literally the greatest app of all time. I’m not kidding. The amount of time it has saved me in my route business has been a god send. I used to use Optimap but it went out of business and left me scrambling. I do about 40-50 stops per day so I absolutely had to have a route planner and was finding everything priced exorbitantly high until I stumbled across this gem. Thank you so much Road Warrior team!.Dodger JasonVersion: 2022.05.251

Best app for multiple navigationI’ve been using this app for a month now and it’s the most accurate helpful app for my what I do in my profession. Never had any problems with it mechanically but one small flaw is that it doesn’t have an offline option for when I loose data connection but then again what other app has that besides Google? I would recommend this app to any of my friends or anyone out there for that multitasking option. Thank You RoadWarrior!!!.BIGxxBOYVersion: 2020.07.02

Love it!!!Great app! I use it everyday at work and it helps me out to finish earlier. I like the fact that you can save favorites and as you’re searching for the addresses your favorites shows up for selections in the first few numbers…that makes it a lot easier. Something I would like for the app to have is a address scanner thru camera so it can screen grab the addresses and add it to the route, if possible, that would be great!.IjcasadoVersion: 2021.07.071

WonderfulIt’s awesome I use it for work every day it’s one of the best tools for delivering, I highly recommend even if your just traveling I’m sure it would be just as handy.BoothslayerVersion: 2024.05.211

Fix the note problemThe reason 4 stars because you can not add a note for each address for example if I Enter an address I will add a note shelf number 1 so that way I know where the delivery is located out of 30 deliveries. If I have a pick up I will add different color so I can tell the difference which one is a delivery and which one is a pick up. Please fix that problem thanks.ShitsnipergameVersion: 2024.06.131

Helpful appGood app to Organize route.173839838Version: 2024.05.211

Invaluable for planning and scheduling routesAllows both planned and on -the-fly routing. Lots of reporting..TrogL666Version: 2024.02.151

GPSThe best app.Greatvict11Version: 2024.02.151

Playground.I love your app.SiergicusseVersion: 2023.12.271

Road warriorAwesome app. Saves me time and has gotten me out of trouble a few times.Sophia's.papaVersion: 2023.12.271

Great appLove this app. Been using it for 8 years. No complaints..VgjtsacVersion: 2023.12.271

Routes to USAI love this app for travelling the USA. I previously used the Road Warrior Pro app as a courier in Canada for deliveries to unfamiliar areas. I would plot as many as 75 addresses daily and the app never failed to get me through the day. Now I am retired and I use the app for leisure travel throughout the US. Thanks Road Warrior. Dennis..Dennis 5294Version: 2023.12.271

Working TransportationBeen using it for a long time. Very very very good app to use to make a route for your deliveries.RajthindVersion: 2023.08.031

Moving stopsIt would be nice to be able to move a stop to another spot on the on the list with out having to drag it down the list. It would be a lot easier if you could just put the # of where you want it.Kiddo740Version: 2023.08.031

Great AppI do all my deliveries in time really happy with the app and is easy to use..DanielAbpVersion: 2023.08.031

RoadWarriorIt’s a great app wish it was a bit more user friendly on PC. Also wish that I could add more locations..HeadsOtailsVersion: 2023.08.031

Best oneBest apps for delevery..TaximanQcVersion: 2023.08.031

Best app in its classRoad warrior is a very important tool and a must have to run my business Best app on the market Pro grade, a must for my business.GkghhuVersion: 2023.08.031

SolidRarely have issues. One time RW was down for a day, idk why but I haven’t had any other issues..Dan0000000000000Version: 2023.06.061

Awesome App!!This app has kept me on track for all of my errands. I no longer miss any stops. Highly recommended!.Tpegasus2Version: 2023.06.061

Very helpfulVery good and very crucial for my business. Thank you.Yoni38Version: 2023.06.061

AwesomeHelps me out a lot using this app for my work.Stellar shizVersion: 2023.06.061

FedEx KevinGreat app couldn’t do without it..Fedex KevinVersion: 2023.06.061

Great App!!!This app saves me on the daily doing deliveries! Love it.Vs@14Version: 2023.06.061

Good app all aroundBeen using this app for a year & a half now including over 160 locations covering more then 3,000km. Good & reliable product..Kaiser4everVersion: 2023.06.061

ReviewGreat app, makes my life a lot easier!.6935914238597354555Version: 2023.06.061

Good for meI use it primarily for multiple stops and the quickest path to accomplish the stops. Having Favorites is useful.CdoellVersion: 2023.06.061

Upgrading the appRoad warrior should have there own gps so it wont direct to 3rd party apps like google maps..it will be more easier for us to use especially if we have a lot of deliveries...Mr. pusoyVersion: 2023.04.281

MehThe app is ok. Needs a lot more polish. Buggy, sometimes takes forever to load when inputting stops, and over priced sub fee imo. I’ve been using it for a few years now and am looking for something new..Jordan D WithersVersion: 2023.05.191

Great toolWorks good. Suits my purposes..BigGunsNinjaVersion: 2023.03.071

Very useful but should be better as you pay a membershipI’m an UPS driver and this app is very helpful, sometimes it gets kinda weird with the paths to follow but overall it’s good.JxdfcvVersion: 2023.05.091

ExcellentLove it.Tegdib!Version: 2023.01.091

Amazing!As Utility Courier for Purolator you don’t have a permanent route and you are doing something different everyday and this App Helps a lot!.Purolator ManagementVersion: 2022.11.031

Map updateApple needs to be told to update their maps. At times it shows me delivering to an address via the back lane. They have be delivering to a construction zone and I know that building has been there for a couple years. “New construction “ neighborhoods that have been established for a few years. Addresses may now be recognized in those areas..BrickmannertVersion: 2022.11.031

Could be 5starI would give this app 5star if while using the app going from one stop to next wish the screen would move as I move I have to use this app for work and I hate using my phone while driving and I have to always readjust map when I’m following the route . Should have it navigate map to move while current location moves.FireGoddess1495Version: 2022.11.031

Drivers in workplaceWorks....VincovinVersion: 2022.05.061

More stopsIt is a good app but can’t put more then 120 stops were as in other apps you can put unlimited amount of stops..VjoshanVersion: 2022.05.251

Good routingHave been using it to organize my deliveries. Only one complaint: dark mode. Is this really the only mode? I am sure it works great at night, but during the day it can be very hard to read..The Original StookerVersion: 2022.05.251

WAS the best appIt’s been weeks and I have contacted support team, they have yet to fix it. It longer optimizes the best route when marking a final stop! makes you go in circles Me + 3 of my drivers are pro members and unfortunately we have to look for a new app.Omzz89Version: 2022.02.141

Amazing periodSave so much time working no thinking just driving.KingwedgeVersion: 2022.02.141

Road warrior. Must haveVery helpful when on the road, make sure to fully explain how to use it to new recruits. If it’s explained properly a truly valuable tool.ODZ81Version: 2021.12.171

Helps me so much for workIt’s great I love it. They just need to add a search bar function for when your route is optimized you could type the address you’re looking for instead of scrolling manually, but besides that it’s great. I deliver packages and it helps me so much to optimize my routes.IdontfeellikegivingmynamehihiVersion: 2021.09.171

Internal navigationApp NEEDS internal navigation.Rmeof_1Version: 2021.09.171

Best way finder app I’ve ever usedAwesome app. I use it for work 4/5 days a week. Just an amazing app!.TreeguyjeffVersion: 2021.09.171

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RoadWarrior Route Planner Negative Reviews

So close, yet so farThis is in theory a good app, but there are some limitations. The main three things that make this get such a low rating are the daily limit on optimizing routes (with a route that doesn't have a set number of stops nor are they the same stops every day, you have to optimize multiple times to get a decent stop order.), the 120 stop limit on uploading (there are many days when I have 130 or even upwards of 150 stops), and the fact that while Roadwarrior claims their app works with Ontrac/Lasership deliveries, you *must* use RoadWarrior's formatting for the spreadsheet and cannot use the spreadsheet exported by Elli, the app that Ontrac/Lasership uses to mark packages as delivered. I was hoping this would be a semi replacement for Elli because that app's route optimization is awful, but having to manually reformat the spreadsheet Elli exports to match RoadWarrior's format is too much hassle, basically requiring a full Excel setup on a laptop to make it not incredibly tedious. Nevermind that you can't even upload spreadsheets directly in the app and must use the website which is horrifically unoptimized for mobile devices..ForgottenGlory36Version: 2023.08.031

Would Give Zero Stars If I Could - World's WorstAt first, communication with Road Warrior was fast and great...and then it just stopped when I complained about the horrible routing, which made a 5.9-hour trip into a 7-hour trip. A rep said they would research why this was happening, but they never got back to me. This app cannot navigate across a highway - it will have you zigzagging back and forth and wracking up tons of miles. No setting corrects this. This happened on multiple trips after a week of use. I've never spent so much gas. It almost always routes you to the backs of businesses, is slow to load or find an address, and cannot pull up the rest at all. Plus, despite a tutorial on doing manual routing, mine would not work no matter what I tried. I can't say how dissatisfied I am with this company. And then they just up and cut my ability to use pro without evening acknowledging my refund request, which is not in the least professional. I hate doing bad reviews, but these cats earned it. I'm happy with ZEO now. Avoid Road Warrior at all costs..Nn18111111999999Version: 2023.12.271

$15 a month is greed. Used to be $10.I’m sick of most every app in the App Store wanting a recurring monthly payment to use it. Five or ten years ago you could buy an app and own it forever. A few years ago you only had to pay $10 to use this app for a month. I get that there’s inflation which is what, maybe 3 or 4% a year, but a 50% increase is greed, robbery, and unjust enrichment. I don’t care that the annual plan is a savings per month over the monthly plan. I just want to be able to spend $10 or $15 or $20 ONCE and not have to pay again and again. There are some people who only have a need for this type of app 2 or 3 times a year (e.g. flower delivery staff on Mothers Day), not regular recurring users who drive a lot every day. If they’re going to insist on extorting users for subscription payments they could at least offer “day passes” for a dollar or two..Jnachod2015Version: 2023.12.271

RidiculousHow dare you double the price on a already overpriced app. Do you know how many times I’ve missed certain stops because I individually delete each stop after arrival, but your app decides to delete a completely different address throwing off my entire day. Instead of increasing the price, try increasing the quality of your product. You could have at least allowed your loyal customers to keep the regular price. What are you offering with the price increase? Will it increase the amount of times you can optimize your route? Will it stop deleting the wrong address? Will it stop scrambling the addresses around and shutting down every time I swipe to another app? How do you justify your price increase other than that ridiculous generic copy paste reply you are sending to everyone???.Ugh, Super AnnoyedVersion: 2019.10.26

Very FrustratingThis app does a great job of planning my route but I hate how it adds its own pins to google maps instead of using the addresses I provide. This makes finding the actual homes difficult because as I’m approaching the house google maps is directing me to the pin location instead of the street address which means I now have to pull over and look for the lead card to get the exact address before I approach the house which is very frustrating. I hope they fix this inconvenience because it really creates a nuisance when driving. It creates unnecessary additional steps. Just please use the street address instead of using pins so that I can get to the house without having to stop and pull the address. It’s very frustrating. I will update to 5 stars if fixed..StratTJVersion: 2019.07.19

FrustratingI liked this app at first but now whenever I try to optimize routes with differing first and final stops (not adding or removing any and below 120 stop maximum) it gives me an error message randomly and WILL NOT LET ME OPTIMIZE ANY MORE ROUTES! A pop up message saying “Account Limit: The daily quota of total optimized stops has been executed.” WHAT DOES THIS EVEN MEAN?! I pay the yearly subscription fee so WHY am I unable to use the app I PAY FOR?! I’m under the 120 stops maximum so I should be able to optimize my route any way I see fit without hitting “my stop limit” It is so incredibly frustrating and makes me want to cancel my subscription and find a new navigation app since I’ve wasted so much time with this app not being able to optimize anymore..Annony12Version: 2023.08.031

Too complicatedI have not use this in A while but you made it way more complicated than it used to be and then it needs to be. Setting a start an endpoint for example is way more difficult and has way too many options. It feels like I’m programming in the app rather than simply using one. Whenever my start location is the same as mine in location, it only shows the address on the start location so there’s no way to verify if it’s the same as the end location because when you press the end location, it only gives you the option to change the destination of the start location. And if you think that exclamation sounds difficult, imagine my frustration trying to use your application..Mreeves336Version: 2020.09.05

Lacking SupportThe RoadWarrior Route Planner was a great tool when I initially began to utilize it. I had a glitch with my phone and when I got a new phone and re-downloaded the app it asked me to sign in and did not recognize the original password I created. I attempted to reset my password and the app kept referring me to the help email. I have sent two or more emails over the past five weeks and have had absolutely NO RESPONSE!!! At this point, I need to create new routes for my sales job and I am leaving RoadWarrior and looking for something new. It is unfortunate because I was trialing RoadWarrior in an attempt to sell my sales manager on it for the team which would have led to a subscription purchase..WJAB06Version: 2024.02.151

TerribleI have had an issue where I made a typo and mistakenly created a pro account with the wrong email and I have not been able to delete the account. Somehow, Road Warrior allowed me to create an account with an email that doesn’t exist. I keep emailing support and they tell me to delete it via Apple but it’s not linked to any Apple ID! Support only responds once with the same copy and paste response. So I’m stuck with a Road Warrior account that doesn’t work. There’s no other way to delete it. How is it possible that Road Warrior doesn’t have the power to delete an account? It would be a great if customers were taken care of. Especially if we’re paying $9.99 a month..XAngiexVersion: 2021.12.171

Was greatDon't know what they did, as this app gets updated every week. But with recent updates, app crashes wen switching for google maps to RoadWarrior. Wen the app crashes & I load it back up, stops that I deleted show up again. Was a great app..Tom3573578Version: 2019.08.22

Only 7 stops on free appTitle says it all.Just wanna leave a reviewVersion: 2024.06.131

Francais svp?Jaimerais savoir comment mettre en francais svp.Annik1313Version: 2023.12.271

Its getting worse day by dayI used this app for 3 years and I can confidently say the app got worse over time while they increased the price! It messes up addresses, pulls to completely different countries and does not update new addresses from Google Maps..Blue-stickVersion: 2023.12.271

Was good value but too expensive for single person nowThis was a really good value when it first came out. I think I was paying seven bucks a month which was very very easily justified in my head but now it’s up around 20 and because nobody else in my company uses it. It’s become a great expense it’s easier just to use Google for free..RC25053Version: 2023.08.031

13.49 was too expensive now it’s 20.. cancelledOverpriced.CccccvvvCVersion: 2023.08.031

New priceBeware roadwarrior is now 20$ a month 😂😂🍆.Beefy kurtVersion: 2023.08.031

IPhone 14 proApp crashes when using it on the 14 Pro and gets stuck on the loading screen please fix this.Captain_PewDieVersion: 2023.03.071

Roadwarrier (paid version 15$/month)Will do the job for 1 day, better then just google maps typing adresses all day long but as an app to work with everyday, AVOID! It’s unreliable at best, the route makes no sense and and it toggles from google maps in the app in a weird and un Circuit and all the others are way better take it from me..Aaaaaaaaaaaaaa111Version: 2023.01.091

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