Siemens eMobility is a leading provider of smart EV charging infrastructure with charging points installed in over 70 countries.
Sifinity Go (formerly: Siemens VersiCharge) is the newly re-imagined mobile app with advanced features that allow you to seamlessly manage your VersiCharge Generation 3 EV charger(s) no matter where they are installed.
What’s new?
- Easily onboard one or multiple chargers to your user account via QR-Code scanning & internet configuration (Wi-Fi, LAN or Cellular).
- The Home menu provides information on the charger’s status and live session data. It also provides control functions such as the delay of charging. With this feature, you can take advantage of variable electricity tariffs from your energy supplier.
- The Usage menu offers a detailed overview on your past charging sessions either on a daily, weekly, monthly, or annual basis.
- Settings menu lets you remotely configure charger settings such as RFID authentication to start/stop charging sessions, or the maximum charging current provided by the EV charger.
- Add additional chargers to the Sifinity Go App later as needed
Note: To use remote start/stop and delay functionality of Sifinity Go RFID authentication of charger needs to be disabled
What have we fixed?
- Improved response time during onboarding to Siemens cloud
- Removed time delay of updating charger information after successful onboarding
- Fixed display of maximum charger current on Settings page
- Improved error handling
Sifinity Go is dedicated to the onboarding, control & monitoring of VersiCharge Generation 3 eV chargers only (IEC & UL models). The previous generation of VersiCharge (part numbers starting VCSGXXX) can still be onboarded through VersiCharge web page: https://www.versichargesg.com
Sifinity Go Negative Reviews
Horrible appUnfortunately this app works about as well as JuiceBox which would connect either. When spending $700 on a device you should expect it to work out of the box. When you buy a TV you expect it to work? Right. Don’t count on this app working correctly and you’ll need to call tech support. Even though they won’t be able to do anything.
Save yourself hours of frustration and disappointment. Just buy a WiFi LESS charger for your home..ApostVersion: 2.0.3
IssuesI didn’t have the registration problems others saw.
The app does give incorrect data on electricity usage and power level (max Amps).
This is supposed to be a “high end” charger from a reputable company. I’m very disappointed..AdrianC1859Version: 2.0.3
This app is laughably terribleI really don’t like to leave reviews like this but the text spills off the screen, the system messages don’t make any sense and the user interface is terribly designed.
Siemens, please re-do this app, this is not the level of quality I would expect for a $500 ev charger that is of excellent quality..Space-CaptainVersion: 1.1
Pure garbage.Won’t scan the barcode when in broad daylight and plain view, takes FOREVER to connect, connection is trash and errors out, then when you come back the next time you get to do it all over again..TmwwmgkbhVersion: 3.11.0
Only game in townPoorly designed, poorly executed. It’s in extreme need of an update. You will finally get the info your looking after fumbling around for while. Siemens pleeese update this App!!!! BTW the charger rocks!.SentechVersion: 1.1
This is the worst appConnectivity is horrid. Always disconnects. Have to delete profile and reconnect within the app after every charge. Have newest Google WiFi. Buy a Tesla charger. I work for the company and they have to give this away..Orrcorman21Version: 3.11.0
Absolute trashThe app and the wall unit are both just abysmal. Got this on a friend’s recommendation and we have both replaced our wall units since then. Stay far away..GregglepopVersion: 3.1.0
Can’t log inToday I just bought a Siemens VersiChargeSG for my 2016 Volt.
I downloaded the app but I cannot even log into it comes up with errors.Magyver97Version: 1.1
No set upI can not even get through the set up screen. Get as far as the state when the app does not accept any input.HerlahVersion: 1.1
EVSE Wi-Fi unreliabilityNot only is the app a poorly designed one but it doesn’t directly connect or enable full control of the EVSE unit.
Continually losing info when the unit has to be rebooted..DaVoranVersion: 1.1
EV leafUseless app.Ev leafVersion: 2.0.3
Impossible to register with the system validationI downloaded this app in hopes that with all the feedback the dev team could have fixed the issues. That is not the case here. At registration the app requires for the user to enter the zip code, however there is no zip code field..Flight-dragonVersion: 1.1
Broken in the simplest waysRegistration doesn't work if you live somewhere where your zip code starts with a 0. Supposedly you can register in a browser, but then you can't edit any of your profile details in the app. This is beyond basic stuff, and they can't get it right..DirecthexVersion: 1.1
Too hard on the head to keepHad since May with delay issues. Had several techs working on a solution but up to Nov no final result. Finally had enough tan installed a different unit..Redd1497Version: 3.0.1
Lacks FunctionalityThe existing complaints are valid.
1. We have the Versicharge 3 with wifi. Every time we get a hydro glitch the charger appears to reconnect to our wifi and all status lights are normal. But the charger will not connect to our electric car or charge it. I must manually cut its power and wait 10 minutes for it to reset. This terrible bug needs a software fix.
2. Simple monitoring is no real help. If Siemens software developers have no better ideas they should be fired and replaced. I can think of a few good ideas and I’m sure there are others who have better ideas.
3. For starters try an on-off remote function. Sometimes charging needs to be remotely interrupted or controlled.
4. Also an alert to phone or device if there is a problem and also when charging is done. Especially useful for condo dwellers who form the majority of users.
Is anyone listening? Hello?.AnoncusVersion: 3.9.0
Non fonctionnelIncapable de brancher la borne à mon Wifi.4825stauVersion: 3.3.1
Terrible appEver since the update from Versi charge, the charger is not recognized, the app is confusing and trouble shooting documentation is lacking..GrishOnMacVersion: 3.1.0
Still couple bugNew version. New problems. Power calculation is not good. 4.35 kw show but system give 20kw…First when there is an error there is no phone number to call when asking for support. No email also when the button appear for support. Also the daily power consumption seems to be on the Germany time zone! So locally in Canada the daily power consumption shift at 19h in the next day….Acdc2010Version: 3.0.0
HorribleIt cost me a few hours tried to re-register a charger lost wifi connection. And after a few weeks the charger cannot be controlled using this app. This is a seriously bad app..Flu0302Version: 2.1.1
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