Google Keep - Notes And Lists Customer Service

This app is a great app for organization. Hi, I’m a teenager of the age of 14. In high school you really need to get organized, write down what homework needs to get done reminders on test dates. As of right now though it is summer and I don’t want to be just laying around in bed all summer watching videos or being lazy. I at least want to be a bit productive, so I was on the search for a to do list app that will help me feel accomplished in the goals I set. So I went searching and most organizer apps and to do list apps have a fee, which if your under 16 years old you can’t really do that. I downloaded a bunch of apps looking for the right one. For an estimate on how many I downloaded and deleted was about 8, which is a lot. On this app I can put my to do list, write reminders, and put pictures to remind myself to love myself and remind me that people care about me to. Those inspirational pictures and encouraging pictures I’d say help me from going down into the hole of depression. (I might be overreacting to that but it’s true) so I wanted to thank google for making an app like this! ❤️

This is my first time using Keep for iOS, and I'm impressed thus far. However, I have 3 moderate gripes to share: 1) I wish the app would retain the label selection when reopening the app. For example, if I have my "Things to Do" label filtered and then close the app, I would like for the "Things to Do" label filter to still be enabled when I relaunch the app. It wipes the label filter every time and displays all notes again without a filter. This gets annoying to reselect each time. 2) A nice enhancement would be to auto-invite collaborators to any notes within a specific label. Currently, I have to invite my partner to every note one-by-one. This gets somewhat tiresome after 30+ new note invites, which also spammed her email inbox with 30+ notifications. That workflow could be improved. 3) If inviting a collaborator to a note, have the assigned label(s) carry over to the collaborator's Keep. For example, I assigned my partner to several "Gift Idea" labeled notes, but she had to go in and manually create/assign the same label within her account so that we maintained the same label. These labels should sync across, in my opinion.

I used to use keep notes with much satisfaction, and then decided to try some other apps. I’m back to keep notes as it is one of the most user-friendly, intuitive notes programs for me and the other people that I share lists with. The real time updates are pretty, magnificent. It’s cool to watch items be checked off the list in real time. I also enjoy the editing tool on the graphics side with some different tools that they have. I sometimes bring in artwork just to do modifications inside the app. I think it offers a visually pleasing and effective tools for making it easy to find what you need, I don’t usually write reviews but I’ve been using this one for years now and just find it very comfortable I can collaborate projects with multiple people easily., and keep up on my personal life responsibilities There are only a couple of apps that I can say I still use and haven’t upgraded to a better version over the years, and this is one of them.

This app has quickly become one of my go to apps throughout each and every day. It’s cross-platform approach makes jotting a note on my phone, revising it on my Chromebook, then converting it to a Google Doc on my desktop a snap. It is lightweight in terms of storage space and processor demands, yet it is robust in its abilities. Saving audio, photos, etc into notes is simple. Setting reminders, even recurring reminders, makes this app outrageously useful for jotting quick reminders when adding something to a calendar is just too time consuming. And again, the cross-platform approach means that the reminder pops up on your iPhone, your Chromebook, and your Windows machine (or Mac) unlike Apple’s native reminder / to do apps. Of course, you have to be using Chrome on your computers as the internet browser. But why wouldn’t you? :-) In all, it’s a very useful app for organizing and staying on top of personal and professional business!

Requests! The ability to add in more wallpapers like choosing one from your own photo gallery. Bold text, etc…come on. Sigh, I just got this app to get away from my iPhone’s need of ICloud storage, though this app is from you guys and I’ve gotten it as it doesn’t need iCloud syncing storage, and cause I am comfterbal being in google. I, and I know a speak for a group of many people along with myself on this one, if not then…okay, when adding a picture to a note, the picture goes all the way to the top above the title, and I don’t want it there, but I caint move it down, please make it an option for us to be able to choose where our images go and the ability to make it small so it doesn’t have to take up a botch in our notes space👍 You guys are doing good, making a notes app for your google users, just needs some good add-in updates is all👍✨ (New Request) it’s not an option wether to have it or not, let time and date be visible in the notes we make.

I absolutely LOVE Google Keep and use it excessively. That said, I’ve been meaning to write a review about the two bugs that constantly annoy me: sometimes the keyboard pops up when scrolling through a note when I did not intend to edit it, just to read it, thus my annoyance when it pops up. I think it does so when I scroll only a small amount and it registers as a tap gesture instead of just a scroll gesture. Two: if I press the return key—creating a new line of text—when there are also other lines of text below where I am currently typing (whether I thereafter type or paste something in or just leave the line blank) after a few seconds the line below that one pops up, merging onto the end of the above line I just entered, and I have to replace my cursor and separate the lines again, putting the lower one back down where it belongs.

Absolutely love Google Keep, it’s one of those apps that quietly becomes essential. I use it every single day to capture ideas, make quick lists, and keep my thoughts organized without any friction. It’s fast, clean, and intuitive, which means I can jot something down the second it pops into my head and move on. The sync across devices is flawless, so my notes are always there whether I’m on my phone or computer. I also appreciate how flexible it is: checklists, reminders, color-coding, and labels make it easy to stay organized without overcomplicating things. Google Keep strikes the perfect balance between simplicity and usefulness, and it’s easily my go-to tool for staying productive day to day.

I’ve started using this because I have ADHD and I’m a teacher and a million thoughts pop into my head throughout the day that I want to be able to dump out onto paper. The problem is then I have a million little notepads with random thoughts because I can’t keep track of one note pad. This is perfect because I can have it open on my computer and my phone and always have access to write it down. I only gave it 4 stars instead of 5 because I would LOVE to see it become a widget, so I can make the app way bigger on my phone so when I open my phone to open google keep and write something down, I don’t get distracted by a notification of some sort and forget what I was doing. I want to open my phone, have a giant bright yellow google keep looking at me so I can quickly click on it and dump all the thoughts out of my brain. Please help!!!!

Keep could be an essential note-collection tool: it’s intuitive, simple, fast and offers valuable features like extracting text from almost any image saved to a Keep note. What relegates Keep to a 3.5 star afterthought is its weaknesses in something Google arguably does better than anyone on Earth: search. Perhaps there’s some super-strategy behind Google’s decision to make searching in most of its non-Gmail products worse than what we were able to accomplish in a 1980s DOS command. But the fundamental purpose of collecting notes in an app is to have key information available when we need it later. I’ll concede that Keep does allow searching by content type, labels and the text within notes. But certainly Google (whose name is universally used as shorthand for searching) has the technical chops to include advanced search in Keep and all their products. Where is: ›› Find notes created in a date range, or modified, or before? ›› Search for duplicate (or similar) notes? ›› Advanced search operators (AND, OR, NOT)? ›› Multiple search criteria, and saved searched? None of these missing key features are blue-sky next-gen technology. They’re the foundation of what Google does, and users deserve tools with at least the capabilities of 1980s-era software.

Google keep is my preferred note taking app out of all the other ones, but the level of polish and features aren’t really top notch from what I’d expect from a Google product. It also seems like updates are not being consistently pushed out, as if there’s just 1 dude working on Keep for half the time and goofing off the other half. There a lot of things that could make Google keep the clear best note taking app: - A widget for iphone that would show a note or notes - More customizable reminders (exact set dates for reminders that can be repeated) - Custom backgrounds for the whole background and notes backgrounds where you can insert your own picture and it’s slightly faded behind note contents - etc. Just please improve your app Google, there’s a lot of people that use this a lot and it has so much potential

GOOD FEATURES 1. The labels feature and options to change the background color of each note is helpful for organization 2. It’s cool you can add drawings, voice recordings, images, reminders, and checklists. And the feature that grabs text from an image was very useful. 3. Of course the ability to share notes across devices and between people since notes are saved with your Google account and not just downloaded to your device. 4. Small thing but being able to copy stuff to Google Docs was nice 5. Aesthetically pleasing. Not that important but if an app looks old I’ll be less likely to choose it IMPROVEMENT SUGGESTIONS 1. Add bold, italic, underline, and text size 2. Make the option for images to be embedded at any place in the note instead of just attached at the top 3. Allow checkboxes in between paragraphs instead of requiring the whole note to be a checklist 4. Add a view option where only the note titles are shown (instead of the larger icons; like the list view in Google Drive) 5. Allow multiple reminders in one note (not as important as the other ones) 6. Automatically change links into their image previews, while still leaving the option to remove it. Usually I prefer the link icon over the long chunks of text.

[updated] They finally seem to have fixed Keep, thank goodness. For about 6 weeks it was unusable. Now it seems to work fine, no longer deleting items and failing to sync. Glad Google fixed what they had broken, but better communication from the company to its users should have happened. 👎 on treating your users this way. I used it daily. Still use it via the web. But the August iPhone update made it unusable. Can't connect. Screws up your entries. It's a disaster. And Google's been silent through it all. No acknowledgement anywhere -- support pages or forums -- of the problems. The app support pages are worthless. Hey Google, end the silence and let us know that you've heard us! And fix this used-to-be great app and the sync issues, please.

The first time I tried Google Keep, it failed. However, that was not a problem with Google Keep, it was my problem and not fully understanding how Google keep works. Once I adapted to its way of keeping notes, I found it even better than apple notes, which I have used for years. Google keep does a nice job of organizing with labels, making it easier to find things were search rather than categories or folders. The clipper used in any browser is very effective. If you use Gmail, Google calendar, or have any investment in the Google ecosystem, you should try Google Keep. Once you adapt to it, you will like it.

Wanted to write a review because since downloading this, I've been using it constantly, but there are some missing QOL type features it could really use. I'm not entirely sure who the target audience is for this app, and I don't think Google does either. They should probably pinpoint that so they can make the app feel more focused. Right now, it feels kind of like a digital "refridgerator door" that you can throw tons of colored sticky notes and photos on, mostly intended to be used as to-do or shopping lists. Despite the vague design, it works really well for MY purposes. I write lots of stories as well as draw, and I'm pretty ADHD-brained. Because of that, all the other apps I've tried to take notes on left me frustrated due to being cluttered with too many bells and whistles, user-unfriendly interface, or just not having a type tool at all. Ideas can come to me any moment so I love being able to whip out Google Keep, quickly type out the idea and add it to the rest of my notes. The sheer simplicity and ease is what I like about it, I really don't need much. However I think the app can still be improved without losing this simplicity. There is one main feature I REALLY REALLY WANT that I am suprised is not already built in. My favorite thing about the app is being able to organize my notes with labels (as well as colors). I give my all my notes 2-3 labels or so, so I think it would be logical to want to narrow down my search with MULTIPLE labels. It would make sorting things much more intuitive especially at the rate I'm adding new notes. There are a few other small annoyances caused by missing features, but this one is by far what I want to see in the app the most. Please keep updating and improving this app! It has been so great at helping me get pen to paper. There is a lot of potential but Keep isn't there yet.

I stopped using Apple Notes after I started using Keep because Keep is a beautiful note taking app. I love how colorful, simple, and clean the interface of Keep is. The only thing that is missing is the ability to lock notes so others who might access my phone don’t get into it. I write personal things and I store passwords in Keep but there is no privacy mode where I can’t password protect or pin/fingerprint protect these personal notes, while Apple Notes does have this feature. I think more and more people would use Keep instead of other note taking apps like Apple Notes if this feature was present. Please hear me out! Will update my rating to 5 if this useful feature is added. Thank you!

I really love this app, because I can access the contents from my phone or laptop because it’s connected to my google account. For that, I have no complaints. However, I wish there were more customizable options when taking notes. To be able to bold or italicize your notes so that they are more easier to read and more organized (like the apple notes app!) I think this app is great to jot down quick notes, but it could be even better for the major neat freaks out there like me if there was more customization with the notes you are taking! If there are features to put notes under labels to organize it in that sense, it should have more document features a well!

Overall, the app is good. Display is visually appealing and is user friendly. But it could benefit from a few things: • in two column view, it would be nice if you could have the option to organize things in two columns rather than just from left-to-right format which automatically re-formats the remainder of the items • if you could add multiple lists in a single note. Once you make a list in a note, you don’t have the option of a line break to make a new list in the same note. • the date & time reminder feature isn’t responsive. When you try to change the date or time of a reminder, it doesn’t recognize the change and just defaults back to the original time

I like this app and the fact that I can share a list with family members and we can each separately collaborate and update it. What I would like added is the ability to add subcategories within that list to sort items into. We use it for groceries and to be able to have them subcategorized into dairy, frozen, produce, paper products, beverages, etc as we wish and to work off of and maintain items in those categories as we check on or off each item would be so helpful as we wouldn’t be scrolling through 150 items to find one item, instead we could select a category and find the item much easier.

I started using Google Keep, finally, a couple years ago and it’s simply the best. My family owned a racehorse many years ago. It was great. Last at the top of stretch exciting everyone as he won-usually by a length or three. For me, Google Keep was like Typecast because I slowly started using it and it’s a clear winner over others and just gets better. I can fix the font and use it for everything. As both a Writer and Attorney, I will soon be testing it to write a Brief as it is more than capable. But Google products and services are like Typecast - the just keep winning.

The use of tags and colored backgrounds help with quick navigation and organization. The integration with Google Docs is super helpful and saves time whereas other Note apps need formatting changes and just don’t work as smoothly alongside Google Docs. However, I end up not using it as much as I’d like to. My eyesight is bad, and it’s a strain to see the small text. There’s no option to change the text size. On desktop, there’s H1 and H2 options, but these don’t appear on the mobile app, even when I preset text using desktop; it simply doesn’t register on mobile. Please add text size as a feature.

If you and your students are using Google Classroom, Keep is an excellent addition to research tools. Show the young scholars how to use keep to save articles, and they don’t forget to copy info required in their Works Cited Page. Keep also allows group collaboration and when used in conjunction with Google Slides and Documents provides excellent communication for students working at home or unable to communicate orally (Reduces Social interruptions and promotes productivity). Particularly valuable when multiple students develop portions of projects independently with the intention of sharing/combining in final group activity.

I like Keep more than Evernote because it has good integration with Google Docs (well, send to Docs) and you can add other collaborators easily. Some minor complaints: - I use a bluetooth keyboard to take notes. With the iPad in landscape mode, Keep only uses the top third of the screen, making room for an on-screen keyboard which is not present! I'd love to make better use of my screen's real estate. - Once you've sent an item to Google Docs, you can no longer edit it in Google Keep. I like Keep's lightweight editing UI, it would be nice if I could continue editing the text from this app, without having to switch over to the Google Docs editor. Or at least, remember a reference in Keep; sometimes I don't remember if I've promoted a note to Google Docs, "Why can't I find this note anymore? I could have sworn I'd taken this down in Keep!" - Can't add a collaborator for just one item in a task list. If I want to remind someone to do something, I need to create a new list and create a single to-do to add them as a collaborator.

I've only had this app for a couple days so I haven't been able to see to its full functionality but I think that so far, the app has its uses. I've used many note and list apps, including onenote, evernote, wunderlist, and apple's native reminders and notes apps. This app combines the functionality of a note and a list into one app with a sticky note design, which is appealing for me. I haven't really done any syncing across devices so I haven't experienced any of those issues. Most of the updating I do will be via phone as I see it's most usefulness being as a mobile app when I can't reach a computer to jot something down. One thing that made me dock a star off though is that I have multiple Gmail accounts attached to my phone. Every time I open the app, it asks for which account to use (as the saves are done by account, which makes sense.) It would be nice to be able to set a default account, as I've never had this kind of problem in the Gmail app and it's not like the number of accounts on that app is any different.

I am an addicted user of google keep. And I use it in both mobile and website. I love the dark mode which does help me writing down some thoughts more willingly. However, it’s been a while since the dark mode came out, and still the only setting is from the web, which does take effect on mobile app. I honestly don’t get the point why we don't allow setting from the mobile app because sometimes like the early morning you still want to use dark mode and in the early evening you still want to use light mode. I am a product manager too and at those moments I will feel a bit frustrated.

Glad to see that the app has been updated to fit the screen layout on the iPhone X!

I wish you guys include the font color and font size change on the next update then it would even be greater! Plus the ability to lock a note please....Thanks!

Great notes app for quick ideas and lists. Speed issues have also been fixed. & dark mode!! 5/5

Love this app. Use it all the time for stuff like gear lists, sharing a grocery list between the family etc. One key feature that I’d love to see would be the ability to lock a list (with say a button on the top) once made so that you can’t inadvertently change/delete something or bring up the keyboard when you’re trying to check off your list going through the grocery store. It’s a small thing but I think that’s what would get this app to 5 stars for me.

I enjoy some features of this but when adding a colour, I think only the title should change rather than the entire note as the colours are distracting to write on. Additionally I don’t like that the full list or note shows when you are outside of the note, this should be an option. 3.5/5

You used to be able to set reminders with one tap. Now that button makes you download google calendar? Way to actively reduce the user’s qol, devs! Great work!

Please add Bold, Italic, underline etc features. My fav app since 2012

App itself is great but font size is so tiny especially on iPhone , please make an option in setting to increase font size and put date and time on the top rather than on the bottom of the note, thanks

Slide back gesture would have been so useful Great app

I love this app, but I'm left handed and it routinely crashes, losing my writing, when I take notes with my Apple pencil ☹️

I love this app. Its only missing one thing though. Secure lock optional for any note that you make. Please consider this for future updates. Thank you😊

As for me this app is so simple and way better than the other ones. Love it. Thank google

Open list -> background app -> foreground app -> add item to list -> crash

Voici une suggestion pour une prochaine mise à jour de l’application: permettre à la fois de planifier un rappel et un endroit. Donc, permettre les deux à la fois. En ce moment, c’est seulement une des deux possibilités.

I’ve been using this app for years. But around two months, I started running into a huge problem every now and then. I’d be in the middle of working on a note when randomly I’d be booted out, and left to watch from the menu as all my notes mass duplicate themselves and turn into lists. This also affected my archived notes. The original versions of the notes would copy paste all text three or four times, enter checkbox format, then make two other blank versions of it also full of checkboxes. In the middle of cleaning up my page (this is the third time this has happened, though it’s never been this bad.) one of my most important notes went missing out of nowhere. I found it in my trash and when I went to restore it, it came back blank. This app has had an irreplaceable role in not just organizing my goals and daily life, but my enjoyment of poems and songwriting. Until I can be for certain my hard work will be protected, I’ll be forced to use a different notes application. I hope this issue gets resolved because it hasn’t been a one-time occurrence. Each time it has gotten worse. Each time I’ve lost valuable information. Each time I spend hours of my day having to clean up and rewrite notes that were altered by a bug that seems very recent. I hope this gets resolved so that I may return.

I used to love this app. My wife and I kept a shared grocery list as well as others. The grocery list, by far, gets the most use. For the last year and a half, it has become pretty buggy for me. Lists would disappear, updates made by one collaborator would not show up for the others on the list. Now, lately, I can’t seem to add an item to my grocery list without the app crashing. I’ve closed the app on my iPhone, restarted it, shut the app down, hard booted my phone, created a copy of a list and deleted the original to see if one was corrupted, you name it, I’ve tried it. Now, not only does the app crash most of the time, when I do successfully add a line item, instead of keeping it where I added it, Keep tosses the line item down to the bottom of the list. I’m not able to move the item in the list order now as well. I’ve taken great pains to order the grocery list to coincide with the layout of my local grocery store. It’s WAY more efficient that way. Now it’s becoming an aggravation. I’ve got over 300 items in my list. Starting over would be a headache. I’m not really interested in using one of the other shopping apps that force a subscription or demand an account be set up for all members to share. I really liked the way Google Keep used to work. Google! Please fix this app!! For what it’s worth, I’m using an iPhone 6+ with iOS 11.3.whatever the latest is.

The iPad version is a bit of a disappointment. Somehow the font on here is actually even smaller than the font on my phone, and there’s no way to adjust or enlarge it. I’m pretty bummed about that. I feel like that could or should be a pretty easy fix for an app that’s entirely dedicated to just... writing words down as notes. I just got a new iPad Air (first iPad ever!) and was excited to continue doing the work I’ve historically been doing on my phone on a much bigger screen. I want to keep it in Google Keep Notes since I absolutely /love/ the layout on my phone along with the accessibility of using their app (versus say MS Word or something). Now that I bust out my iPad and new Smart Keyboard to start getting to work, the font is just... so incredibly small. I held my phone up next to the exact same Keep Note and the iPad version is like... 30% smaller. That hardly makes sense. I’ve adjusted every setting in the iPad itself to increase text size, and it still has no effect on this app... :( I’m still giving y’all 3 stars review because I absolutely love the app on my phone and it’s helped me so much in keeping my stuff organized (and cute!) regardless of how many phones I’ve gone through. If y’all could put in an option for increasing font size, or at least making it zoom in (say, take up full screen when writing a note?), that would be immensely helpful! (And also I’ll totally come back and switch this to a 5 star review at that point. Cheers!)

This app is usually a helpful way for me to take quick notes, keep track of things, make reminders for myself, and keep track of passwords, but recently it had a huge problem. I had this school account I was using to write notes, but since I was graduating, I made my personal account a collaborator to prevent them from deleting when my school account deletes. When my account got deleted the notes were fine until one day they just got deleted. One could argue that because my account got deleted the notes did, but if another person is a collaborator then shouldn’t they still have access to the notes? Just like with Google Docs, the content stays even if one of the people who had access to it don’t anymore. I just feel frustrated because so much important information got lost for no good reason. I’m very disappointed in the app and hope this doesn’t happen in the future.

I’ve used the native Apple Notes for years without a problem, and it did everything I needed. I even tried several other apps a few years ago to see if something would be better for me, but nope, I was satisfied. Then Notes started crashing. Someone suggested Google Keep but wow! Look at the problems! Some people sneer at Notes, but their problems are nothing like this! Even the issues the most helpful reviewer Geo_ has are crazy because if my notes aren’t organized, what is the point? I’m going through Notes, stashing them in places, deleting them as I go, hoping I find the corrupted file that makes my Notes crash. I'm only using this when I have to when a file's format is incompatible with another stop-gap measure or if I want to save something quickly. This is a poor excuse for storage. I don’t want to fling information into a repository- I want Folders. Inside the folders, I want related files, and I want to do that on the fly. Apple Notes allows me to create Folders and "notes" that function as 2nd level storage. I can rename files as I go. Keep barely recognizes "labels" until I’ve started filling them. • What's with the miserly colors. What’s the point? There are 14 combined colors & patterns, but I can’t add my own. • Markdown. Seriously? Is it so complicated to incorporate Markdown? I rely on formatting, but it’s whisked off when it hits Keep. Is the Metadata still there? I doubt it.

I really want to like Google Keep because the concept is great, but using it on iOS has been incredibly frustrating. The biggest issue is the keyboard behavior. Whenever I’m editing a note, if I stop typing for about 5 seconds, the keyboard drops down and disappears on its own. I then have to tap the screen again just to bring it back up, which completely breaks my flow. The same thing happens when I’m creating a list. If I hit enter to start a new line and pause for even a moment, the keyboard vanishes again. This happens constantly and makes something as simple as writing notes or lists way more difficult than it should be. For a note-taking app, this is a major usability problem. Notes should be quick and effortless to edit, not an exercise in fighting the interface. Until this keyboard issue is fixed on iOS, Google Keep is honestly more frustrating than helpful.

If you want to check the difference between iphone note and google keep, you will find that iphone note is great, because you can write arabic language from right to left without any issue and great emoji and good quality of emoji that is written in iOS note that defeat google keep, but wait google is good too for more space 15 GB good too. Now the solution: 1- fix the alignment ( arabic and english) 2- create good emoji pictures different than iphone to be for google. 3- fix links issues and google map links too. 4- increase the security of google keep. 5- lets work with iOS company to merge between iphone notes and google keep easily. ( this need high step cooperation) 6- give a chance to share from iphone studio to google keep easily. 7- easy drawing note with iOS Cooperation between note and google keep. 8- more folders and subfolders and easy way to search for sub folders and easy lock for each secure note 9- each google keep note have a date and synchronized with calendar and easy create a link between calendar day and google keep note. 10- anything new will be great idea to help more in business or normal life Like for example record a voice note or transfer voice note from iOS note to google keep note with option of recording voice. My wishes for google 🌹

A shame for google company it's not an app it's a terrible, do not start using this app... The app continuously closes itself And launching it again, is a hard job!! A very long startup time... Many failed attempts... Even up to 50 times And many times you have to delete and reinstall it and wait until ur data sync! And some data may lost especially when I add more labels, the app doesn't launch anymore and I have to delete my labels!! I have deleted and installed the app more than 10 times in this week The app shows Arabic and Persian in wrong direction From left to right Very foolish I strongly recommend you do not start using this app and this service of google Because after a while u have to use it again and again, because ur older data is on it... Store your data on another place from first day, and do not waste your time and energy This service it totally weak and not responding, google can not or do not want to solve its problems It's good for just about 200 short notes... (If u can ignore the startup time and its problems and crashes) "The app and service, can not handle thousands of notes" The app sounds very nice in first use Color notes! Labels! Pin on top! Archive! Reminder! Yes, the idea and design is perfect BUT IT IS crashy, laggy, weak, impossible on startup, very very long time to sync in first use on web version or app... And no answer or responses from google team... Its faults are here since years... DO NOT USE TO STORE UR DATA ON THIS SERVICE FROM FIRST DAY

It feels incomprehensible that Google wouldn’t allow users of this great app to format text with bold, italic or underline. This basic feature, part of every word processing program since the late 80s is missing from this app! It’s stupefying. You can do this in every other Google app but not this one. This missing feature is single-handedly keeping this app from really competing with Microsoft OneNote. Google has an opportunity since OneNote for iOS has been badly broken for over a year. It won’t sync notes across platforms anymore! Authentication is completely bugged and your notes won’t sync unless you sign in every day which leads to all kinds of conflicts. The app is unusable these days. Google keep could pick up that market. That’s how I know about it. I had to abandon Microsoft’s platform after they broke it.

It has been beyond buggy on the iPad for me and I eagerly look for updates each week, hoping there will finally be a fix, when I’m trying to put together my meal plan and menu for the week. This experience has been going on at least 6 months and maybe longer. Way less buggy on the iPhone. My husband and I have been using this app for years to stay coordinated on all kind of things but especially our weekly grocery list. If this doesn’t get fixed, I will push us to switch to something else. Bugs: - Cursor randomly disappears while I’m in the middle of typing, so I have to tap the screen to get back in to the middle of the word I was typing - Frequent lagging to register typing, so I start retyping and then my previously typed letters suddenly appear - Swapping windows between the recipe I’m finding ingredients in and the app to add to the grocery list frequently results in the app crashing and then having to start up again - Switching between different notes within the app is EXTREMELY laggy, to the point I’m frequently unsure if my tap on the note even registered and if it will open. I’m talking like 10-15 second lags. I loved this app and have a TON of history saved in the notes. I don’t want to switch. Please fix these issues!

Google Keep used to be my favorite app for making lists. I loved that if I switched devices, it would update across them seamlessly. However, the last two updates broke the app. It started freezing while checking things off the list with the update prior to the most recent one. Now, with the newest update, the app will not refresh and update across my devices, no matter how much I try to get it to work. It started with freezing and crashing upon opening, and now it tells me I need to “refresh”, but when I do it sits on a white screen saying it’s “Refreshing...” and then comes back to say the “refresh failed” and to try again later. It’s become more of a pain to use than it’s worth, so I just deleted it and will use the native list app on my iPhone for now. Hopefully when I check back in a couple months these problems are fixed, and I can start using this app again.

I prefer using everything google from mail to photos because everything syncs up no matter what device you’re on and when I found out there was a notes app I immediately downloaded it,, I really like the concept and how you can have the checkboxes and colors however the labels and archiving don’t sync up very well. I like to have some notes for cooking or workouts and not have them clog up my main screen so I archive them and put them in their labels, but when I click the label and click the notes it brings me to the archive section, but the device still thinks It is in the individual label and I have to click out and click back it to get just the notes in the label to pop back and it’s quite annoying. I would prefer it if the labels acted like folders in drive rather than just labels or have the options for both.

I am hugely reliant on this app. Unfortunately, since iOS 11, and especially with this most recent app update, the app has become very unstable. Syncing across my devices is sketchy at best, and information disappears. I’ve had to recreate whole sections of notes which sync my updates; rather, the app took the updated note and synced it backwards to the previous version on another device. Response to touch / type /cursor movement is slow at best, but usually impossible. You can’t move the cursor anywhere. To move in a note, you actually have to exit the note, re-enter it, carefully place the cursor at what you need to edit (nowhere else!), then exit again, and re-enter it at the next place to edit. Any attempt to move the cursor or tap elsewhere in the note has absolutely no response. I hope this is rapidly addressed, as otherwise Keep is a lifeline app for me.

I still use this as my main note taking apps because if everything worked correctly it would fit my needs the best. I used to shared lists like grocery lists with my wife but we stopped doing that after too many syncing issues where we would get to the store and notice have the list is missing. I could get over that, however recently I have had this issue where when I’m trying to edit a list the keyboard keeps glitching where it seems like it’s constantly trying to create a new keyboard making it impossible to type. Happens way too often and kills the experience. Idk why this started to happen, worked great for so long. I would just use Apple notes but I want my checked items to get lumped together like this app does...wish they would fix this app.

I have no problems with the iPad app; it’s fantastic! BUT, the iPhone app from time to time has a pop up box that says, “Refresh Required. It may take a while.” When you push on the “Refresh” button, it acts like it’s going to “refresh”, but after awhile, it comes up and says it “cannot be refreshed, please try again later”. This happens every time. And it’s been like that for several years. It is very annoying in a store because it blocks the screen and never goes away. Is there any way to remove that pop up since it doesn’t accomplish anything anyway? The iPad app doesn’t need it, why does the iPhone app need it? Thanks for listening and for finding a fix for the problem!

Really enjoy this app, used this app from a very young age and this app is really important to be. But the developers can you please make the app feel bit more personal by adding better privacy features. Like, when we log into our gmails its automatically there right specially on desktop. Yeah your desktop is your personal computer but still other people in the house can still access it for important purposes and for printing stuffs( if you got only one in the household) just give an update on google chrome where we can hide/lock the tabs using passcode. And give us the ability to lock certain notes which we don’t want to share if someone have the hold of our personal devices. Thank you.

I love Keep, but this app is very buggy. I open a note that says Grocery, but a list of errands opens instead. Sometimes as many as 3 or 4 copies of the same note are generated. Other times the notes shuffle unexpectedly. Would be great if it functioned like the Web version. Update: Downgraded to one star. I am the only person using the app it is not shared. Yet duplicate notes are created, they shuffle back and forth, the wrong notes open when i tap on it. I love this app and it is so usable and functional, but these problems are driving me away. As much as i want to use it, I’ve even down presentations to others about it, the problems have to be fixed. 3/29: downgraded to 1 star. Duplicated notes and duplicated entries on notes. Web version is fine, but the app is unusable with duplicated entries on checklists, wrong note opening when you tap on (tap on Shopping, laundry list note opens).

I agree with the many (many) reviews stating that this app has been great for a long time, but has become frustrating to use: the keyboard disappears, & there’s a huge lag to open a list and check a box- all of which persist even after updates and restarts. The answer to each review here has been to go to settings and enable the background refresh. I’ve done this and it appears others have as well, and it’s no different. It’s also not helpful to be asked to post feedback elsewhere via a provided link, which is the secondary dev reply. I really hope there will be improvement soon because I’ve loved this app for years and clearly we’re all experiencing the same issues.

Overall this is a fine app for notes and checklists especially when considering the benefits of it being slotted into the Google ecosystem. However there are two UX issues that come to mind that stop me from being all that happy with it. The first is a lack of a platform standard left edge swipe gesture to return to the top level list view from an individual note. You’re relying on users to tap the upper left arrow. Not conforming to basic platform conventions makes this app stick out as being inconsistent. There must be another way to make a checklist item a “sub” item — it’s frustrating to constantly do this on accident. The second issue I see is the floating of the “add” and “more” icons at the bottom of the display when the keyboard is open. Users assume that toolbars floating above the keyboard relate to the task of typing. e.g. in the stock iOS notes app, quick actions to adjust type formatting. Instead, these icons have more to do with the overall note. The ... “more” icon would probably make more sense in the upper right next to archive. The add button might make more sense as a floating action button in the lower right, visible when the keys are hidden.

I am a Google user -- mail, calendar, drive, docs, forms, sheets -- I use it all. A lot of potential for this app that is not being developed, and in my mind all Google has to do is perform simple tweaks to better align Keep with its other apps: 1. Institute an easily visible folder system (just like drive). Tags and a limited array of colors do not cut it. Color codes should at least be automatic when you label with a certain tag. 2. Too easy to tap somewhere on the list and unintentionally edit or delete text. Add an edit button and eliminate the ability to edit just by tapping screen!!! So many times I've gone into a note to check off a box or touched the screen & ended up unintentionally altering my note. 3. Change notifications to match Calendar

I had zero clue that outside emails and spam accounts could share things with you in Google keep. I went to open up Google keep today at work to log my own personal goals and what do I see? I see a not safe for work image displayed on my Google keep homepage because some spam account shared it with me. I may end up losing my job because of this. I am never using Google keep again because why are my private notes opened to the public where people and bot accounts can share whatever with me. I have never heard of any note taking app allowing this behavior. My own private notes should never have spam and NSFW photos being added to it. Thanks Google! If by some grace I go into work tomorrow and I am not fired, I am never opening up anything with Google on my work pc again.

I use keep with my wife for maintaining a shopping list we access on our Google nest speakers. We used to just use the shared lists, but these were moved over to Keep recently. The functionality still exists to add items to a Keep list, but if you add it from the speaker, it adds to the top of a list, whereas in the app, you can only add to the bottom of a list and have to stage the item to the top. Very annoying when I’m adding multiple items for a recipe. Also, the app is so slow! It takes more than 10 seconds to open a list with less than 20 items on it, and adding/updating/deleting anything takes > 5 seconds, so you may end up updating or removing multiple items due to the lag.

Keep has been my go to app for a couple years. I even got others to use it. Now, I have to find another solution. I began having issues with the curser jumping around while taking notes, making lists, etc. Since there is no app support, I did what I normally do with an app that is malfunctioning - I delete it then download it again then restart my phone. After doing that I could no longer check off a checkbox once a task is complete & when I try to delete checked items the app closes. I’ve tried many time to resolve the issue. The app support asks to “describe your issue” but really just goes to an unhelpful page on how to use checkboxes. I’ve sent feedback multiple times but apparently they don’t respond. I guess I’m done with the app now!

Too bad...I’ve used this app since it’s I inception and to be candid it’s only gotten worse. I mean what enhancements hVe they released? 100% of their roadmap is to help THEM so they would care less about the UX. They obviously have some things they are monitoring because recently I’ve. Prices that the app is freezing 100% on station (for about 1 minutes). I stopped using because by the time to unlocks I forget what I was wanting to note down. VERY disappointment for Google. I think they perhaps juR night the app and distribute it as I cannot see a company like Google releasing this sort of garbage. BTW, I only have a few notes and a few images so it’s not a problem with the about of USER data being loaded. Instead they have some services that o cohost went untested thst is eating all the memory. . . Hi.

The app worked great for about 2 months this summer. Then syncing stopped. And has only worked once that time about a month ago!! None of the recent updates have fixed anything for me! This app has great potential if it worked as promoted. The troubling shooting instruments would be helpful if the instructions matched what was being seen on the screens! Still have MAJOR syncing issues between Chrome, iPad & iPhone!!!! I’ve never gotten a conflicting note ‘notification’ to select an updated vs outdated note. All devices at least ‘appear’ to be logged in to the same account, I only use it on one login. What does ‘offline’ mean when all devices have Internet access???? Please expand your troubling instructions ‘cause they ain’t work’n for me! I use this for work and can’t mess with this much longer.

I like the ability to do both audio recordings and transcriptions within Google Keep, but it is difficult to know when or why the audio stops recording. Sometimes, I take a quick pause for a breath and then the audio recording cuts off, other times I'm silent for more than 10 seconds and it's still recording when I want it to turn off. The transcriptions are sometimes very in accurate which is frustrating to me as well I have not explored many other features of the app yet, but looking at some of the other reviews, I don't find Google keep to be very promising in terms of functionality in anything else that has to offer.

I love Google Keep, but it is so slow on my iPhone X!! I have the latest iOS and the latest app version, but still, when I try to interact with it, nothing happen before 10 secs each time! Can you improve that pleeeeaaaase?

Look I know you’re Google. But you’re on iOS so for me to love and fully use this I would really like watch support and the ability to tell Siri to remind me of something. Otherwise this is just a notes app with colours.

It would be nice if it didn’t cut me off in the middle of a recording just because it couldn’t recognize any speech. Just take a damn audio recording

Used to live by Google Keep. Now I can watch my screen and see the items in my lists change constantly, all by themselves, to the point where my phone overheats and the battery drains. (Notes are not shared with anyone else) This only started happening in the last 2 weeks. I’ve tried deleting and retyping, and the same thing keeps happening. What was in this last update?!?!?

The font is so tiny, it is both hard to see and almost impossible to use if you have big fingers. Would be five stars if they would just allow selecting a bigger font size. I see someone asked for that SEVEN YEARS ago! But, nope. I guess you’ve been too busy. I do love that you can uncheck all the items in a checklist. Almost no other app does that. It’s the simple things that make for good apps.

Keeps telling me I need to refresh. When I refresh it will go on for 10min before I just close the app. So annoying

It’s incredibly slow on my iPhone 7 it stutters hard when I try to drag around check boxes

I have been using this app for about 4-5 years and it is my go to for all my lists. In the last few months it has been so slowwwww on my iPhone! It takes forever to load, open a note, or add items to a note. Please fix google. It’s driving me crazy.

The first week I discovered this app I was in love and immediately switched from Pocket to this. I downloaded the app on all of my devices and relished in the beauty of everything being in one places - recipes I saved, articles to read later, ongoing lists from my phone ....& then suddenly it became laggy on my phone and laptop. Out of nowhere a once useful app/storage solution became a nightmare. On my fast wifi and with no other programs running, it still takes minutes to fully load my cards. When I open the app on my phone, it doesn't load but instead crashes, and when it doesn't crash, it takes minutes to load. I thought it was just me (my devices) so I deleted and reinstalled the apps, tried deleting some saved things, to no avail. I'm hoping an update in the near future prevents me from deleting this app because I ONCE LOVED IT ))):

I looove this app and I use it everyday, but with the new update it keeps freezing on me, or won’t let me open a note to edit it... so frustrating since I’ve never noticed any issues with past versions. Please fix it soon!

Could we get more details than bug fixes and performance improvements. What bugs have been fixed? That things changed to make performance improvements?

Unlike its other versions on the Web and Android, this version still lacks options for Bold, Italic, Headers, Bullets, etc. It's a shame and waste of a great opportunity to compete with Apple Notes.

Can’t set reminders anymore. This is extremely disappointing. The primary reason I used this app was to manage reminders. I had multiple upcoming reminders for important tasks, and now I can’t even see when they were scheduled. It’s completely disorganized and defeats the purpose of the app. I’ll be deleting it.

After the latest update they have disabled the ability to set reminders and state that you should install their other “Calendar/Tasks” app to get this functionality back!!!!! THAT WAS A CORE FEATURE OF THIS APP AND YOU REMOVED IT TO MAKE PEOPLE DOWNLOAD A SECOND APP AND THIRD APP THEY DONT NEED!! Due to this blatant attack on the Keep app and how a larger portion of it’s users use this, I have removed all notes, reminders, recipes, to-do lists, and other types of notes from this app and deleted it off of my device an switch to the Stock Notes app. Good luck with ruining the rest of the Google ecosystem of apps and services. I feel I will need to remove the Gmail app next as they will most likely disable the ability to sort email into folders and force me to download a second and this app just to do this. Time to look into de-googling my services.

They took away the reminders feature and now you have to download Google calendar in order to use it :/

For months now, my notifications can’t even be clicked. I have tried troubleshooting and no avail. I will be looking for a better app, Google is going down hill.

The app is broken. Reminders have stopped working, and all reminder notes now appear in Tasks app. Very disappointing.

Is just ridiculous to not have app for the apple watch in 2025

Not a bad app other than the fact that the keyboard auto-hides after a couple of seconds of inactivity (usually while I’m thinking of the next thing on the list I’m making) and always seems to hide right before I start typing again. It’s unbelievably annoying.

App size is getting bigger and bigger with every single update, with no obvious new features! Why?!

This has been my go to app for years now. So.. The good: • Easy to keep track with on phone • Can have backups sent to email • Can be used on multiple devices • Secure Why it can be better: • it’s ridiculously easy to accidentally archive/delete a note without realizing it • you can’t modify fonts or format your texts (ex: bold, italics, color, highlight) • it would be cool if you could choose your own background (and not the ones they suggest..) The biggest factor that’s making me consider changing apps is because I’d really love to be able to choose the fonts & formats I want to be better organized.

I’m using this a lot. when editing an item in a list, the keyboard suddenly disappears. click on the item again, write a few more letters then whooop the keyboard is gone again. annoying.

Updates are meant to improve things not make things worse. Copy a note into gmail and the formatting is lost (all truncated together).

Always asking me to refresh my notes. Don’t you do this in the background?? Or does Apple not let you do this because you’re a google app.

I have been using keep for years but mainly for my shopping list and over the years the shopping list grew to over 700 items (which anyway shouldn’t be a problem but it is was caused the lag). After deleting the checked items in that list, the app is back to being fast. Fix this though, iPhone are powerful enough to handle this.

Gave up waiting

Why do you have time to add all these useless backgrounds but not give me the ability to bold, italicize, underline… like what? Also, explain to me why this app can recognize that “-“ means i’m listing something, but can’t increase the indentation? Do better. This app pisses me off.

You guys need to get this thing running way smoother on iPhone. Constantly freezes, doesn’t register touch etc. Really painful to use at the moment.

It is a good note taking app but I think it is lacking a pretty important feature. You can’t lock notes. You should be able to add a password protection to some particular notes that may contain sensitive information.

Could you guys add more security and privacy?”

Google keep is a very useful little app, especially when shared with others. But, the refreshing unde IpadOS is painfully slow, if any. I generally cancel the refreshing after half an hour of waiting, while there are on,y 2-3 lists. Embarrassing, Goggle, embarrassing.

The latest update broke the app on iOS. The app crashes every time I tap on the search icon (magnifying glass)

J’utilise cet outil plusieurs fois par jour et depuis les dernières mises à jour, il devient vraiment frustrant a utiliser... Entre autres, il est désormais très très difficile d’ajouter du texte ou des notes, ce qui en fait selon moi un énorme bug car il s’agit de sa principale utilité...

Ne lis correctement un PDF incapable de lire un fichier.doc un .txt je me demande ce qu’il sait lire 🥵🥵

Jun 8 Thought I would try the update again. Still totally useless. Can’t open my individual notes. I’m looking for a different app May 19 App no longer opens. If it does it hangs after checking off one item. Totally useless now. Please fix

If you genuinely read this please appreciate how as a Zimbabwean 19 (in 2012) this application has saved my stuff ever since then and we’re in (2019) Graduated. But please have the technology to translate all languages. Most stuff is sentimental.