Sleepzy - Sleep Cycle Tracker Customer Service

Sleepzy - Sleep Cycle Tracker Positive Reviews

Good but has some issuesIt worked great up until recently. Before I say the problems, I do really like the sleep debt tracker and the alarm. The added noise for falling asleep is pretty great too, I like it. The downsides are it performs horribly, when I start the app I have to wait 2-3 minutes before I can even start tracking because it is completely frozen. This is on a new iPhone 11 Pro Max. I have reinstalled it and all that jazz and I’ve just accepted the fact that it is optimized like garbage. I don’t know if you could call it a problem but the second thing that bothered me is the mic can recognize things that aren’t you as you. I couldn’t figure out why but for a couple weeks it kept saying my sleep quality was less than 20% and that I didn’t sleep all night racking up sleep debt as high as 40 hours in one week. I fell asleep one night with my fan off and it went back to normal, turns out the app thought my fan was me snoring or rolling around and throwing the data way off. Overall good app but it can be inconvenient to use sometimes..MadcowCyrbranVersion: 3.21.0

This all is so cool and usefulI really love this app. I saw some other reviews saying it has a lot of ads or that it thinks as soon as they set the phone down they're asleep... I haven't had that problem at ALL. I don't think I've seen any ads (or so little that I forgot them) and it shows I'm awake for a while before I actually fall asleep. That could just be because I move a LOT when going to sleep; but either way it's perfect for me. It's also really interesting to see the sleep analysis, I don't know how accurate it is but it seems to be pretty true... and it's really cool to see. And it reminds you how much sleep debt you need to catch up on which is ALSO cool, plus the wake up within a half hour of when you need to be up is nice, as it can pick when you are in the lightest sleep and ready to be woken up. My only issue is that I have to remember to unplug my headphones or else it'll just play in them (I usually listen to music before bed, and often I fall asleep and they fall out of my ears) but thats a small price to pay for a great alarm clock!.NOT RELAXED. ANXIOUSVersion: 1.5

Very useful but buggyThis app is great. You set a time to wake up and it will wake you up sometime up to 30 minutes before your set time to try and use what it collects through the night and what we already know about the human sleep cycle to wake you up at the perfect timing for where you are in your current cycle. The issues with this app is sometimes I feel as though the app doesn’t know when to really wake you up because it doesn’t get enough information accurately about your sleep. But in its favor it’s noninvasive (you don’t need it in bed with you) The bugs are just annoying more then a hindrance. Sometimes it’s only buggy when your trying to do something that would be weird like setting your alarm to activate the application for the night while on the phone talking to someone still crashes the app. If you are in the app while on the phone and try to start the alarm for the night after getting off the phone the app will either crash, freeze, or just not respond to the start button. You have to restart it and usually it will work. I get ads even though I’m premium. But rarely and seem to be short ads. When you get a phone call while the alarm is activated if you don’t play or even just have the background noise paused it’ll start playing it when when the call stops. Hopefully the developers can squash these bugs since they been around for a little bit. Happy sleeping sleepzyers!.Shawnx12240Version: 2.18

Great app! Just a few suggestionsI really love this app! It’s better than sleep cycle, because the UI is much more efficient and the visuals with the sleep quality help you understand the data more clearly. The data seems to be accurate as well. To people using the app, please use the accelerometer to track rather than the microphone if you want your notifications to come through. I need to use another app to wake me up before sunrise every night. I’ve searched for a long time for an app that allowed me to do that. And I found this one! So thank you!! 👍🏼 Just a few suggestions: First it would be nice if you could have an option to communicate with Apple health to write data about sleep analysis. Second, please also provide an option to put the data together from 2 different sleep sessions from the same night, in case you accidentally close the app, or get up in the middle of the night. That is all, thank you!.Lily28sVersion: 3.17.0

Good but sometimes won’t loadOverall it’s very nice. Good breathing exercises, alarm sounds, and relaxing noises to help you sleep. It lets you know how much time you’ll have to sleep when you set your alarm, and offers two methods of tracking your sleep. It wakes me up at the perfect times as well. But the two main things that bother me is that the sleep tracking is sometimes inaccurate. Not by a lot, but it will occasionally record me as being awake for a few minutes when I never woke up at all. The second problem is that when I open the app, it will be on the loading screen and never go beyond that, causing me to have to delete and redownload the app, which is very annoying because then I lose all of the useful info and data I had on my sleep schedules. If anybody knows what causes that, please do because this is the only good free sleep app I’ve found but that is a huge issue I keep having every couple of weeks..Teresa FlowersVersion: 3.28.1

Great App for Waking UpThere’s only two, okay maybe three, downsides to this app. 1) I can’t tell Siri to “turn on the Sleepzy alarm” which really isn’t a downside so much as an inconvenience for like one night where I was too tired to tap tap on my phone. 2) If I’ve had a sleepless night Sleepzy wakes me up close to the minimum time for the allowed range. I’m sure we can all agree when I get upset at getting up after sitting there frustrated I couldn’t sleep 30ish minutes before I would normally get up. Again, it’s a circumstantial thing. 3) I honestly forgot my 3rd most likely circumstantial problem with Sleepzy. Honestly though guys the App is pretty great, free or otherwise. The reason why I am not giving it the full five stars is not because it’s not a great app but because it doesn’t really stick out when compared to similar apps. It gets the job done for free, yes, but it doesn’t offer much in terms of uniqueness..MuSiC LoVeR 988Version: 2.4

Resolving the problem of battery life.Your recommendation to keep the phone plugged into an outlet all night suggests that your research team hasn’t contacted phone manufacturers for their suggestions. After my iPhone 8 Plus reaches a full charge during the night, it attempts recycling repeatedly to maintain full charge. These attempts drain my long-term battery life. My suggestion: charge the battery to at least 80% before sleep time. Place it near the bed in the unplugged position. This level of charge will power Sleepzy throughout the night and sound the alarm at the appointed time, thus eliminating the permanent battery drain. Research this suggestion and respond to the accuracy of my suggestion..CurmudgeonmanVersion: 3.1.0

Great app except for the nonstop adsSo here's the thing, the alarm itself is great. I really like the concept and how it roughly tracks my sleep to wake me up within 30 minutes of my alarm (alarm is set for 6am, it will go off between 530-6 whenever I'm in the lightest sleep in that timeframe). I don't know how accurate the sleep tracker is and honestly it's not super important to me. So why 3 stars??! This app has the most annoying amount of ads I've ever experienced and it's an app I use for maybe 10 minutes a day (5 in morning/5 at night). Open the app, AD then wait for the stupid close button to appear (if you get annoyed and start clicking around you'll just open the App Store), set your alarm time oh yay another AD although this time it has a close button immediately, start sleep cycle that's it good night, alarm sounds wake up review sleep data because you're curious AD repeat. Essentially every time I touch this app a full size AD appears on the screen.JustpostthedamnreviewKVersion: 1.5

Great, but issues with micI love the ability to listen to music and track my sleep while still being able to use my phones built in alarm clock. The issue that I have, is the microphone doesn’t record sounds anymore. I thought maybe it was 1 or 2 nights I just didn’t snore or move, but I know for a fact that I move quite a bit in my sleep and that I snore as well. So for the microphone to not work every night for a month is not right. I’ve reached out to tech support in the past, and they said to uninstall the app, and reinstall it. That that should fix the issue. And it did. For a few months. And the microphone would record again. Yes, I have allowed the app microphone access. Again, I love it tracks my sleep cycles, but to have the year subscription and the microphone not record is frustrating and almost not worth the subscription..SlothraeVersion: 3.43.0

Great app after I read instructions to adapt to my heart rate!Great App!! I bought the upgraded app a few weeks after I got my Apple Watch. I had been tracking my sleep for years on a Vivo Fit watch (I have sleep apnea). I wasn’t interested in getting to sleep or waking, only the quality & amount of sleep. At 1st, I was running a large deficit, a lot less sleep & quality than I had showed before. I went into the app & actually read the directions. I found my heart rate during sleep & waking was auto set by the app. Once I followed the easy directions to adjust it to me, my numbers were spot on! Very, very easy to adjust. I looked at alternative info screen & chose the one that had the amount of sleep the previous night that matched my bedtime & waking time. Wonderfully detailed useful info!!.Ronzor001Version: 3.27.0

Wish I Could Hear AudioI quite literally have used this app every night for the past month or so and had no problems, alarm works fantastic! However, the reason I am leaving 3 stars is because of the free features available (not much besides the alarm) and the function of paid features. After having this app for a month or so, I decided to try the premium trial because I had one night with SIXTEEN recordings, and a 49% quality of sleep. Went through set up, looked at the graphs, and finally, went to click on the audio bytes. App crashed. Okay, whatever, closed out of the app and opened it again. Click on the audio. Crash. I can’t listen to the only thing I wanted the free trial for. If you just want a different alarm than the one on your phone, then this is the app for you. If you want to actually analyze your sleep, I’d look somewhere else..KenzieharmanVersion: 2.21

App reviewI liked the app and it was much easier to navigate than Pillow. I did not renew the trial because it only confirmed I did not sleep well. I was hoping it would give some insight into how to sleep better, but again just confirmed what I already knew. The breathing exercise and the music to calm you was very nice. I just had unrealistic expectations. I would still recommend it to someone wanting to track their sleep. It will not morph your sleep ability into being a top percentage compared to other people and countries. I never got to try the alarm that wakes you up when you cycle into liter sleep as I always woke up before the alarm went off, so I cannot comment on that feature though I would have liked to,.Hard to get unique nicknameVersion: 3.31.0

Its okay, but let me explain.I usually don't write reviews for apps, but I felt like I should for this one. I generally like this app, it has a good concept and I like that it can play sounds that turn off automatically after a set amount of time. The downside is, I feel like the "sleep cycle" data it gets from you moving around is inaccurate. For example, this morning I woke up and didn't fall back asleep, so I just laid there, except when the alarm went off about 20 minutes later the chart said I had been in deep sleep prior to the alarm. But I was awake. It also rates your sleep. It often says I got great sleep even though I wake up feeling very tired. Again, I do like this app. It's a good concept, and I really wish it did work, but I don't think it does. That said, I still suggest you get it and try it out. It may work for you..Sng13horsesVersion: 1.5

Disappointing-Read whole review!- I’ve been using this app for a while now, about a few months and it was great at first. I would set it on my nightstand and it would do its work! The data seemed a little wonky but I didn’t mind because I mostly used it for the sounds and alarm, as well as the 30 minute wake up feature. But for some reason, the alarm stopped working about a week ago. I turned on my ringer and made sure my sound was up, but I would almost wake up late some days because it didn’t go off at all! The clock was correct so it wasn’t that, and I’m not a particularly heavy sleeper so it would’ve woken me up if it DID go off. Just very disappointing indeed. I’ve been pairing this with my built-in alarm app because I’ve discovered that I can really only use it for sleep sounds now. Very disappointing and will rate 5 stars if and when this issue gets fixed. I’m not saying you shouldn’t download this app, I’m just saying that it might not be worth your time if you’re looking for a plethora of features that work. It’s not terrible but overall pretty mediocre if your main premise is an alarm that doesn’t even work. Still going to continue to use it as I enjoy some of the features that I can use..Lizzy HoodVersion: 2.11

Thanks for improving my life.Your app has improved my sleep greatly. I went to bed much later before I began using this app. Now I consistently go to bed at the same time every night at one to two hours earlier since the app began to track those critical categories. I am sleeping approximately one hour longer than I was. That is huge for me and it’s helped me more than I can tell you. I’ve improved my eating habits as I noticed a heavy meal or salty snack was decreasing my quality of sleep so I’ve cut way back on unhealthy eating. I’ve experienced sleep issues all my life and although it’s not perfect now it’s markedly better by far than it was. Thanks again for improving such an important part of my life..Phil B from CLVersion: 3.13.1

Works well enough I supposeI’m the kind of person who can’t fall asleep without listening to something- usually a Podcast or one of my white noise apps. However, when the sleep tracker on this is open and running, it makes those other apps kinda bug out (yes, they’re all up-to-date). It’ll make them skip and the sound is really weird but ONLY when this app is running along with it, so instead of relaxing and trying to fall asleep, I’m noticing the little changes in sound like that actually make me wake back up a little. Kind of annoying 😕 but besides that, it’s a cool app 👍🏼 Update: the app has crashed/force-closed the past 2 nights in a row and the alarm did not go off.. thankfully had a backup just in case, but I could have been late for work. Not good..Kierra91928Version: 2.1

I used to love this app!In the beginning, this app worked perfectly. I’ve had it for about 5 months now and in the beginning, I absolutely loved it. But now, I don’t know if I do so much anymore. When I open the app, I have to wait for like 2 minutes for it to unfreeze. And when I go to change my times, sometimes it will reset me back to my original and it won’t stop until I restart the app. And lately, it’s not been going off like it’s supposed to. I set my timer, I make sure my ringer is all the way up and I keep the app open and plugged in, just like it says to do. It still won’t go off and it has made me late on many occasions. I love this app a lot but I don’t know if I can use it anymore because it keeps letting me down..Jordan VoglerVersion: 3.34.0

Good ideas, not so good executionThe data that tells you when you are in deep or light sleep; it's a great idea, but it seems like it is dependent on if the phone moves. This is a minor issue because if you were to leave your phone away from you then the data would not be accurate because it would not sense if you move or not. Another minor issue is there is a lot of adds, this wouldn't be a problem, but a few times when adds have came up while I was asleep, this made my alarm not go off in the morning. Besides these two things, very great app, if these get fixed it would be a great, it would be ⭐️⭐️⭐️⭐️⭐️ (5/5. Stars).JAEDYNUVersion: 1.5

New update buggedI have love this app since I got it a few weeks ago. It's one of the only apps I've ever considered purchasing to get rid of the ads, which says a lot. This morning, however, I happened to wake up on my own to find the alarms kept pulling up but never sounded off. I then went to the app and they began to chime, albeit, very late. The app also said that they couldn't record any data after like 5am which is when my fiancé got up for work and I played on my phone for a bit. I noticed that the thumbnail for the app changed so I am guessing this may be the fault of a recent update. This would have made me late for work had I not woken up..AllorubyroseVersion: 1.5

Great but I have a suggestionI love this app. It always wakes me to my favorite song at the lightest point of my sleep cycle. I feel so much more refreshed almost every day. My one suggestion is to be able to add a “preset” alarm. I know the concept is for you to press when you start to sleep so it knows what to track, so being able to create a “preset alarm” with a time to wake up would simply allow you to tell Siri to start your “Tuesday alarm.” This would still adhere to you starting the process, but it would be much easier than manually changing the alarm time every night, as I have to get up different times everyday of the week..Tyler41803Version: 2.5

Problem... And suggestions!So this is a great app but I have one problem. At my moms house, I sleep with a fan on. The only place I can put my phone is right next to the fan. So that affects it. Also at my dads house I share a room with my sister and she sleeps with a sound machine and she will NOT turn it off because otherwise she physically hurts me (punching, yelling, throwing things at me) and I’m not getting into detail about that. So the white noise also affects it. So the app thinks the fan or sound machine is me, and it says that I wake up like every 2 hours. Which isn’t true. Also, I think you should remove premium. I want to be able to hear my recordings and other premium things. I know it’s probably the only way you get money, but... And prizes would be cool. Like if you get a good nights sleep, earn a badge or sticker or something. Something to reward you. I don’t know. 😂 Anyway, thanks for reading and please consider these things. Overall it’s great though..PrlvyVersion: 2.1

Nice features, but minor flawsI really like that you can choose your own alarm in the morning, and set up a playlist to listen to as you fall asleep (many other sleep cycle apps lack these features). However, the app runs incredibly slowly for me, where navigating between screens causes the app to freeze for upwards of 30 seconds. Additionally, the app only plays the alarm through the default audio output, in contrast with several other apps that use the speakers as well as headphones. This means that if you plug in headphones at night, the alarm will only sound in the headphones, even if they come out while you're sleeping. I would probably buy the premium, if they fix these two problems..JavarioVersion: 1.5

Accuracy??I’ve been using this app for 12 nights now. The app hasn’t had any glitches or anything but it doesn’t seem very accurate. Counts time from when you hit start to when you hit stop but doesn’t account for times I wake up during the night...sometimes I’m even talking to my husband. It is also very inconsistent with sleep recordings. One night it did 33 recordings and was good because I could hear the different ways I snore but there were only a couple other nights (out of 12) that had any recordings and it was usually 2-4 recordings each of those nights...and I snore every night. I’m just not real confident in the awake vs rem vs light vs deep, so it’s not much use to me..JEckstromVersion: 3.15.0

Okay but glitchyI like the sleep recording feature and the rain sounds to use while I’m falling asleep. However, the app is really glitchy. Most of the time it takes a minute or more to respond after I hit the sleep button. Sometimes it doesn’t work at all. On occasion I can’t get it to turn off in the morning either and I end up having to close the app out entirely to get it to turn off. I’ve tried uninstalling and reinstalling it and it hasn’t made a difference. This app would be great if it wasn’t so glitchy. I probably won’t renew it which is too bad. The concept is good, but it needs work. Please update!.Energy_MamaVersion: 3.37.0

Seems a tad bit inaccurateWhile I do like the sounds and the smart alarm feature, I am a bit skeptical as to how accurate the sleep cycle tracking is. Every single night, it claims that I’ve gotten 0 hours of deep sleep. Unless their is something medically wrong with me, I highly doubt that I’ve gotten absolutely no deep sleep in the 3 weeks that I’ve had this app. I did some research, and it turns out that most sleep tracking apps have a difficult time knowing when you’re in deep sleep, and thus might not track it correctly. Despite that flaw, however, this was overall a decent purchase.Greenfield1003Version: 3.43.0

One of my favorite apps!Sleepzy is personally one of my favorite apps on my phone. It’s sleek, modern design and extremely user friendly UI makes it easy to navigate. The integration with the Health app is wonderful. I also like the smart alarm feature, which has never failed to wake me up feeling refreshed, even on nights I’m not getting a full cycle. Just remember to plug your phone in before you go to bed, though. The app doesn’t affect a normal charge cycle, but will drain your battery FAST if it’s not plugged in. Overall, great app! Kudos to the developers. :).ThatMaximilianVersion: 3.34.0

What happened?This app has always been amazing for me ever since I downloaded it what feels like forever ago, but since the update when they changed the image and made it promote the premium feature more - it keeps crashing. Constantly. Some nights it doesn’t open at all and I have to use other apps or the normal phone alarm, and sometimes it crashes when I wake up so all that recorded data goes *poof* and again I can’t open the app at all. I really really love this app because it wakes me up without giving me a heart attack from immediate loud music/sounds but it’s making itself so hard to love when I can barely use it anymore.SilentEcho7530Version: 2.2

Good app but could be betterThis app is a decent app for tracking sleep. I like that it starts out quiet and then gets louder over time so that it doesn’t scare you awake. Some things that are lacking in this app: 1) you can’t look at your sleep trends without a premium membership. Could we watch an add or 2 to see them instead? 2) say I set an early alarm and then decide that, after I wake up the first time that I set it for the wrong time and can sleep for about 30 min longer. There is no way to extend the time without snoozing for 10 min at a time. I wish there was a way to actually change the alarm while it is still tracking..DbeksnwvbejsVersion: 2.4

Good but...It’s great but I’m not gonna pay for it.Claire is ClaireVersion: 3.20.0

Sleepzy AppI am very much enjoying having a running record of my sleep patterns. Hopefully the information will contribute to increased and deeper sleep (eventually) and an overall improvement in my health..IndigonenaVersion: 3.44.2

AMAZINGThis is a alarm clock that is super loud and annoying which truly will wake you up.....Cupcakequeen94Version: 1.5

It’s niceI am just concerned about the microphone that’s listening to me at night but LOVE the music and the alarm!! 💖💖.Honeyy BeeVersion: 3.20.0

Great appLove this app so much!! So fun and useful!!.Bryalynne_16Version: 1.5

Bell.caGifty.Return reyVersion: 3.46.0

Sleep alarm.Sweet..Critic 50000000000Version: 3.46.0

DéceptionPas accès à grand chose si tu paye pas.Labine72342Version: 3.44.2

DoutesJ’aime la façon que le logiciel est fait mais j’ai des gros doutes sur sa capacité de mesurer effectivement les périodes de sommeils. Il n’enregistre pas toujours les sons aussi. Je m’entends moi-même parfois et il n’y a aucun enregistrement..SomnambulisateurVersion: 3.44.2

4 star ratingIt’s amazing and hopefully at his app can help me with my sleep schedule because mine is VERY bad right now.ShyairahcVersion: 3.36.0

ApsI get no reading at all! It doesn’t seem to work !.Slouette2949Version: 3.43.0

Love the sleep recordings!I originally downloaded the app out of curiosity to see if I snore in my sleep. Although I learned that I did not snore, the sleep recordings made me aware that I cough everyone hour!! I would never have known if it wasn’t for this app!.ThulasikaVersion: 3.29.0

Makes my phone glitchAlways makes my phone freeze, takes forever to open the app and then takes forever to start tracking sleep after I press the button.TryymeebitchhVersion: 3.35.0

Great app until it woke me up!I have been using this app for a month and evaluating it. I suffer from insomnia and honesty this app in The last month or more has been a significant help in goal to regulate sleep..... I even promoted to my support group of others with same issue. ... however, until last night. Last night in the middle of sleep an audio advertisement stated playing LOUD through the app. I was shocked and fumbled to turn it off. Disoriented, startled and wide awake! Really surprised app would allow this type of content. I know they have to pay for service but this was counter productive. I have opted to turn off all recording and may re-evaluate app using app. Just be aware..De R.Version: 3.33.0

No REM sleep?According to this app, I don't get any REM sleep. Is it me, or is it the app? Anyone else have this problem?.OptimumCrazyVersion: 3.31.0

Good app, but useless nowThis app worked decently well in general, but now that I don’t sleep alone, two dogs and a partner, the results are useless. So don’t buy a year subscription unless you really know what your sleeping arrangements will be haha..TribradVersion: 3.23.0

Everyone should get this app👍🏻😃This app is best for helping yuh get better sleep but I don’t like that guy have to pay for it I think if you are having trouble sleeping then yay should not have to pay for good sleep but besides that this app is very good I am impressed 😁.Danica-pineappleVersion: 3.21.0

Must tryAmazing.Chelsea CodyVersion: 3.19.0

Not worth paying forSure it’s good but why do I need a trial for these basic features when free apps do it just as good? It’s nothing special not worth the money or even taking a 7 day trial (that’s less than netflix :|).AaaaaangeloVersion: 3.20.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.46.1

Sleepzy - Sleep Cycle Tracker Negative Reviews

DONT BUY SUBSCRIPTIONI tried other apps like eyeshutter etc. then I came across your app I really liked it at first and until I bought the $40 one year subscription pack I forgot the name of itBut I got the subscription everything went well and I start using it a week after it took $5000 out of my bank account so I don’t know if this is a scam or maybe you just have very bad service because I lost $5000 out of your company that could’ve went towards my 6 children’s college fund I am a single mother working eight jobs just to provide for my house that doesn’t even compare to my children’s clothes schools my house bills medical bills and if you don’t respond I will sue you for stealing and embezzling money from my account because this is unacceptable and I have tried other businesses I have wrote reviews they have answered but I have tried the apps again and they don’t update it so if you can’t update it for me that I wont use your app and I will be contacting your manager whoever because this is unacceptable I will be calling my lawyers please let me have your phone number or your email or both if you would like to so we can talk personally.😒.Nate 1957Version: 3.44.2

Data doesn't workIf someone sleeps well they will think this app works great, but for those who don't, we notice this app just always assumes you're sleeping. I put the phone open right next to my pillow and the test window says it's a perfect place to put it. As soon as I put my phone down it says I'm asleep. It takes at least 30 mins for me to fall asleep once I'm actually settled with my eyes closed. I also wake up multiple times during the night, sometimes getting out of bed for the restroom, none of which it records. So when I get up in the morning (awake before the alarm goes off with it saying I was sleeping-still inaccurate), I'm dead exhausted and haven't slept much but the app says I got as much sleep in as the time it was on. If this app actually worked like it says it does it would be super cool. Maybe work on how to make it responsive to people, and always make it know if you pick up your phone you're pretty much awake. And teach it how to know when someone hops out of bed. Then the app would be good. I rate for content, not concept. Content doesn't work no matter how cool the concept is..LissibelleVersion: 1.5

Sleepzy ReviewFirst of all, let me preface this by saying that I did not even want to buy this app. I got the one-week trial just to see what it was about, did not really use it at all because let’s be honest I just was busy. Anyway after one week the trial ended and I forgot to unsubscribe therefore it charged me for the full year of $40. I decided to give it a try, and soon realize that this app is not very good. I don’t think that it is accurate my heart rate has never dipped down below 60 and it said that my resting heart rate was 40 bpm. I also was not sleeping at the time and when I checked the data it said that my sleep was 86% average and it showed that I actually hit REM sleep, but that is not possible because I was wide awake. This app is not accurate and I don’t think it should be falsely advertised the way it is. Since I did not want this app, I decided to send a message and ask for a refund, to my disappointment I was instantly denied my refund. I don’t think that it is fair, because as a customer I should have the right to get my money back for a product I am not satisfied with..Thatchickk23Version: 3.2.0

Alas...Well, it’s a cool idea. If only it worked. I tried it for a solid week to give it a fair shot, but no. Two of the nights it said it couldn’t give me data, so I got nothing. A few other nights it showed me as awake for hours when I had totally crashed. So it keeps telling me about my growing sleep debt. Last night, I was so tired after getting home from a business trip that I didn’t even wake up once to pee (at my age, that’s a rare thing indeed). And yet it shows that I was awake from around 5 am until the alarm went off around 9. I was, in fact, dead to the world when that alarm went off. I’m so disappointed because it seemed great the first night. I like the alarm, and I love the idea of it waking me up at a better point in my sleep patterns. But ever since that first night, it just wakes me up at exactly 2 minutes before the time I’ve set because it thinks I’ve been lying awake for hours. One apparently accurate night out of seven doesn’t cut it..AjhandVersion: 2.3

Trouble openingI used this app for about a week. After that, ever time I attempted to open the app it crashed. I did everything I could to try and get it to work. Force closed it and all other apps, still crashed. Shut down and restarted the phone, still crashed. Deleted and reinstalled the app, still crashed. Made sure my phone and app was updated, still crashed. I have stop short of restoring my phone OS altogether. When the app was working, it was able to wake me up twice over the week. The other times when it was unable to wake me up, it turned out that my volume had been turned all the way down, despite me having just watched a video online with the volume turned to full just before setting my alarm. This app has more problems than I care to count and deserves to be revamped to just work. Good luck if you decide to download, I suggest keeping a second alarm just Incase this app decides to turn your volume down or just refuses to open. Thumbs down!.Dpope113Version: 3.21.0

As soon as I opened itLike some other apps, this smart alarm clock offers to track your sleep and set off the alarm at the ideal time of lightest sleep, as determined by a smart watch, in-bed accelerometer, or, in my case, bedside microphone. Unlike the Sleep Cycle app, this one doesn’t work; I often wake up to hear the alarm already going off, whereas with Sleep Cycle, it almost always wakes me as soon as it starts. Sleepzy has an array of other features, some free and some behind a paywall, including sleep aid ambiance, pattern analysis, and “sleep debt” tracking. I used none of these, so they don’t factor into this review. Also, this app prompted me to rate and review it mere seconds after first launch, or possibly first launch years after uninstalling it. Either way, threes no excuse for asking for a eating before the user’s had a chance to use in. Though a developer response did indicate they’d look into it..FrungiVersion: 3.21.0

Not ReliableI’ve had this app for a few weeks now and about half the time when I go to set it before I go to sleep so it will start tracking, I only get a mini spinning wheel in the center and the app never loads and then shuts down/crashes. Today was the first time where when I held the stop button for the 3 required seconds that it froze in this position and then shut down/crashed. Even when the app does work where I can start the tracking before going to sleep and then stop the next day it never tracks right. If I were to believe this app, I never reach deep sleep except the one time for something like 5-10min. At this point, I just checked if I needed to update the app and an update hasn’t come out in over 5 months which is in the timeframe when I first downloaded it. Honestly I’m just glad I never upgraded to a paid subscription..Kristena&KeithVersion: 3.46.0

Not good anymoreI was very happy with this app at when I had my I phone 11 and now with my iPhone 12 no more first but seems last October 2020 when bad I deleted and put back up and I just deleted all my all data plus was incorrect information and don’t record it anymore or tell me that I own to my body like 3 days of sleep and I know is not true plus is not giving me all the tracking information and the bad thing is the I pay for the whole year and I need to delete it and find a better app because I have fibromyalgia and is very important for me to know what happens when I’m falling asleep. I don’t know if your company changes the person who was first doing all the updates or just don’t care about it anymore already took the money from the clients and don’t care to continue doing a improve on the business app. Good luck finding people who will stay with this app because me no more..AnitalissetteVersion: 3.34.0

It’s OK, not Great...there’s improvements neededThis app has a great concept but poor execution. I’ve tried to use this app for three nights and only got one mediocre performance. Night one I started the app and in the morning didn’t have results because somehow during the night the app closed and therefore shut off. Same thing happened on night three. Night two I was able to track some recordings but they were muffled sounds. The fact that you have to have the app open for it to function is a big deal breaker for me because the screen emits light that makes it hard for me to sleep. I’m going to try one more night then I’m uninstalling if I don’t get results. I definitely wouldn’t pay for this app. Not until they make some improvements where users don’t have to chew up battery life and have the app open for it it work..Leo willVersion: 3.6.0

I really wanted to like thisI had this app a few years ago and really liked it. It was perfect for early mornings and helping me get just the right amount of sleep. However, now it only reads well if it’s laying on my bed. But then my phone gets too hot and stops charging at 80%. But if I use the microphone option, it can’t read anything at all and says either I didn’t sleep or slept too deeply. I wish it went based off my Apple Watch rather than off my phone. Because that would give a more accurate accelerometer reading than sleeping with my phone under my pillow. I keep coming back to this app hoping things have changed and been updated to a useable place, but they just haven’t. I will sadly probably have to delete it again and maybe try again in a few years..LeighbaumVersion: 3.46.0

6 months still regret not deletingMY FREE BACK UP APP SleepWatch IS MORE RELIABLE AND ACCURATE THAN THIS APP THAT I PAID FOR. After forgetting to delete after the week trial like so many others I was surprised by, not a monthly charge, but a $40 annual charge so I kept it to get my money worth. I reported a bug that the app doesn’t show info and crashes on the Apple Watch, they asked me to send a video or screenshot of the error. This is physically impossible as the app crashes when I swipe on the watch, can’t record with one hand while recording on the watch. Anyway still no fix for that bug. Also There have been quite a few nights that the app does not open, just load screen then Crashes Im trying to go to sleep, 10 minutes later I give up and sleep with out the app. I have a free app that automatically tracks my sleep as a back up. MY FREE BACK UP APP SleepWatch IS MORE RELIABLE AND ACCURATE THAN THIS APP THAT I PAID FOR. SHAME.Sucker..Version: 3.29.0

I was surprisedI had this app for like 1 hour and I decided to delete it because I would try to set my time and then BOOM!!! “Would you like to buy the premium!” And at first it was fine but then I couldn’t set my time because the premium thing would not stop popping up. And I read the reviews before I got the app and a lot of people said there was stuff about the pop ups, so I think that you guys ( the people who made the game not the people who wrote the reviews) need to fix that because I thought the app was fine in my 1 hour of having it but I deleted it. And you guys need to understand that people don’t want to buy a stupid premium! So I give this a 1 star review. 😡 And if I could I would give it a 0 but I can’t. And I don’t want you ( the maker of the game) to come back and be like “ I am so sorry you had a bad experience” I want it fixed!.Livy Jo JoVersion: 3.13.1

Paid for Premium, kept crashingThis app never worked. Every time I tried to open it it crashed. Apparently I gave up trying and fortunately I checked iOS Account Settings about another app and discovered that my Premium Sleepzy account was about to renew, so I checked to see if it got fixed and it still crashed, so I was able to cancel the renewal just days before. It would be great if I could get a refund for the Premium account that hasn’t worked for the last year, but since I can’t open the app I can’t contact the developer! It’s possible that the Sleepzy app never worked because I have a couple of step-tracking apps, LifeCoin and Sweatcoin, that aren’t related to sleep but they required that they be left open and running in order to work. That’s the only thing I can imagine that might have kept Sleepzy from working. Still... sort of funky and disappointing..Motivated-but-Frustrated.Version: 3.0.0

Dirty SubscriptionI love the app and think it works well. It has been the only alarm that has been able to wake me up on time. With that being said the 7 day subscription is dirty. Last weekend I decided to finally try out premium and would cancel on the seventh day. I come around to today to find a $43 receipt from Apple emailed to me. Panicked I tried to backtrack and cancel it. That didn’t work and I was heavily disappointed. For them to charge over $40 dollars for a years worth of premium is outrageous without warning. I understand I should have remembered to cancel my 7 day subscription but when I applied to try the 7 day subscription there should have been a option for one month of premium. It only gave me an option for a years worth which seems pretty dirty as lots of people will forget to cancel and find an over $40 receipt sent to them. Anyway, I am hoping my parents will help me pay this. Thanks for the extra year of premium I didn’t ask for in the first place. My fault for not checking but it shouldn’t have been so dirty. One more thing, when I tried canceling the subscription it said I had to cancel it 24 hours before the seventh day. Yet again quite sketchy in my opinion..Fastcat18mlpcraftVersion: 2.16.1

It doesn’t track my sleep data 😡😡😡I got your email and I understood what you said so I gave you three stars, because I understood that. The thing that’s annoying me now is that sleepzy isn’t even tracking my sleep anymore. I go to sleep I press the sleep button then when I wake up I press the wake up button and guess what there is six hours and 43 minutes of awake and 0 minutes of sleep. This has been happening for 4 days and it’s starting to get very annoying. I knew you weren’t going to be as good as good morning alarm clock. But I have hope that you be better but maybe sometimes more or bigger isn’t better.😭 Re: I only use you to see my sleep data but I loved my five star Good Morning Alarm Clock 😍. Ever since these "updates" changed the app's name 😔. I knew it was going into a downward spiral and that makes me so sad because you were once great and I loved this app..Shywolf ♏️Version: 2.2

The alarm did not wake me up!I feel so stupid. First I should not have used a new alarm knowing I have an appointment the next day. I set the alarm to ring between 10:30 and 11am. I remember waking up at about 8am to use the bathroom. Next thing I know I wake up by myself at 12:21pm (appointment was at 12). I look at the app refusing to believe I did not hear my alarm because I’m a light sleeper. This alarm apparently thinks I was asleep for just about 2 hours. I slept really late at about 4:30 and it says I woke up at about 6:30 so it decided I was up and didn’t need to be woken up. So the issue wasn’t me not hearing, it was the fact that the alarm did not ring!!! I should have read other reviews before downloading this, it’s definitely very unreliable. Sleep Cycle will give you all a good run for your money. So much for trying something new..Whocares??@55Version: 2.5

Only use for the sleep soundsHonestly I don’t like this app at all. I’m a heavy sleeper and have to set multiple alarms to get up, but it seems like ever since I’ve started using this app, it makes the alarms I have set on my clock app super quiet to where I’m constantly oversleeping and the alarm on this app isn’t enough to wake me up by itself. The sleep tracking feature is pointless at best because it’ll say you’re asleep the second you put your phone down and that you’re in a deep sleep all night until you turn the tracker off. I use a separate sleep tracker that is a feature of my watch to actually track my sleep. The only reason I haven’t deleted the app yet is because I have to fall asleep listening to something solid (without pitch, tone, etc.). Usually I’d use my fan, but in the interest of energy conservation and winter chills, I haven’t been using it. The “white noise” sleep sound is very similar to my fan and that is nice. The only thing is, is that the sleep sounds only play for 45 minutes before needing to be reset and sometimes I’ll wake up slightly because of the lack of white noise. This app is one step above useless..KaitieKayeVersion: 2.6

Not Very Good AnymoreWhile I did use to love using this app to help keep track of my sleep and wake me up in the morning, the 2.0 update seriously drove the app downhill. The app itself is now simply a self promotion for paying for a “premium” version. I’ve also noticed that since I updated this app that whenever I’ve set my alarm and then attempted to listen to audio of any kind outside the app, then said audio would glitch and become garbled to a point of zero recognition. I urge the maker(s) of this app to review what changes they made. I also highly recommend that any other consumers with problems with this app similar or dissimilar to the ones I’ve been presented come out and say in which ways this app has been troublesome. Thanks for taking the time to read this if you day. Please, have a nice day..OhthatweirdoVersion: 2.0

No deep sleep???The app has a very cluttered interface I wouldn’t call “user-friendly” so it takes some time to browse and get used to. But I guess some people like that because there’s more information? Anyway, I like the idea of waking you up at a good time in your sleep cycle but I’m not sure it’s actually doing that. I consistently feel tired when I’m woken up even though I’ve had 7-8 hrs of sleep so I don’t feel like it’s waking me up at a good time. Maybe it’s just me, I don’t know. And worst of all, it has been showing “0 deep sleep” every single night since I started using the app. Is it just not able to detect it or am I actually sleeping 7-8 hrs without reaching deep sleep every night??? I have 2 other sleep apps on my phone that say otherwise. I’ve lost all trust in this app. Waste of money..Tibi191Version: 3.5.0

I would avoidI usually only write reviews for apps that are fantastic, or ones you should avoid. This one for me, unfortunately, falls into the latter category. During the free trial all functions seemed to be working normally and I was obviously enticed to purchase the annual subscription. Then all of a sudden, several of the sleep analysis functions stopped working every other night. For whatever reason it wouldn’t work with my microphone (new iPhone 12). I started testing the sleep cycle pattern information. For instance, there would be times I’d be up in the middle of the night and the next day the app says I was in deep sleep at that time, so I kind of think that whole analysis is bogus. So now it’s down to basically a glorified alarm clock, and this week for whatever reason, it decided to not make any noise 3 days. Not 3 consecutive days because it would work sometimes, but when your alarm clock is going to randomly not work, I’d say that’s the epitome of unreliable. So I’m going to delete this app and look for something new. This just did not work for me..Jram2424Version: 3.44.2

Easier to skip sleeping .App doesn’t wake you up . So like birth control and penicillin, practice abstinence on this one if you don’t want a screaming pile of disappointment . It’s better to set an alarm , and use apple health apps pre installed on your phone . Paid for full version , seems pointless . And is . Most of the features just links up to apple health for the watch, and anything recording , It keeps screen on all night, and that removed my screen protector by heating up the mild adhesive used in application. If your screen doesn’t stay on it doesn’t work the way it should , the alarm started going off only after my backup alarm started. So make your backup alarm your primary and skip this app ..UlyssesLimeLightVersion: 3.8.0

Started great but quickly changedI tried the free version of this app and loved it so much I subscribed. I love the gradual wake up process. I also love that it tracks your sleep data and that you can add different preset information to track. However, too often the lately the alarm has not actually sounded causing me to oversleep. Also, the data tracking has not been working properly. It shows me awake for the majority of the night. My daughter and I both have the paid versions of this app and we are both experiencing the same issues. She has an iPhone XS and I have the XS Max. Whatever bugs are causing this need to be fixed or we will end our subscription or find something else..MargieFBabyVersion: 2.12

Terrible!It does collect your information but you are not allow to use it or even see unless you pay for tgeir premium package. That should be illegal since your information should belong to you at least you should hqve tge right to see what and how is collected. In addition I don't think it really knows when I am awake. I do get up a couple of times a night to feed my baby and it shows as if I was sleeping at those times. Therefore it seems as if it is making just an assumption of my sleep patterns. Finally, the fact tgat you have to say to the phone when you go to bed and when you sleep and leave the app open all night really defetes the functionality of the watch. I am now trying other apps that are more authomatic, free and use tge watch data. Really not impressed with this one.User for almost a yearVersion: 3.14.2

My alarm failed to go off twice this weekPaid for this app and I almost lost my job. Delete.SchmidttensVersion: 2.6

UnreliableThe app doesn’t work well. It almost always stops tracking around midnight, and the alarm doesn’t actually go off most mornings. Good thing I use a backup. Pretty useless..JesuswasthefirstzombieVersion: 2.16.1

Don’t botherNot only did the alarm not go off, it only measured about an hour of my sleep which is ineffective data. Why would I pay to manually adjust my sleeping data?.K 🤠Version: 3.44.2

I hate itYou guys have sleep recordings of me that I can’t even listen to? Trash I’m deleting the app.Candy_PopStarsLovesVersion: 3.42.0

Not worth 60 cad at all. Don't try the free trial.I saw a video online that's why I want to try this app to see how it works. But it requested me to agreed to pay for almost 60cad for 1 year premium after free trial, then I can try this app. And after free trial expired, the app didn't give any notification at all the remind that 7 days free trial was finished. Also, compared with another app called "sleep watch". This app is useless. We do have the alarm from iPhone and why we need alarm from the app? From it advertisement online, it said the app have lots of music like raining sounds from nature to help ppl sleep. But actually they didn't have this one in app. Trash app waste money. I suggest ppl try "sleep watch" instead of this one cuz that app is for free and not bad..垃圾麻将游戏Version: 3.13.1

The volume is loudIt auto turn the volume to half and i dont know of to turn it off it make the sound of the video i play really loud, it make me uncomfortable. Sometimes I can't open the app it makes my phone hot 🔥.NonemneVersion: 3.46.1

UselessDoesn’t capture my sleep at all even when phone is placed close to my head. Data is hard to understand. Will not pay for extra when basic doesn’t work. Gonna delete it..McArdle11Version: 3.46.0

CANNOT CANCEL SUBSCRIPTIONWhat the hell let me cancel it..Nathan BoguVersion: 3.46.0

Refund RequestedCrashed twice with all data lost each time. I’d also begun to question it’s accuracy..JL5373Version: 3.46.0

MONEY MONEY MONEYYou really can’t do ANYTHING in this app without paying them their monthly fees for “premium”. I even had them record sleep for snoring, and wouldn’t let me view without buying their app?! The same for the sleep trends, heart rate, sleep quality, etc- The only thing you can do is set up alarms, which honestly I could just use any app for that. There should be at least some options for people who don’t want to spend? Gahdayum.IfucanreadthisuramazingnizamaVersion: 3.46.0

Hopeless!What a con, both this app and apple. Trail period auto update is set on one year payments. For. Person who is struggling with depression and sleep problem due to income related issues, it is such a con. Even if you say i lost the track of time, you charged me for an year? How shallow can you guys be? Hopeless people. Also i cancelled on the last day and then instead of credit card you debited from my debit card. Wow! Totally inhuman. I want my money back, charge me for. Week and refund rest ASAP. This is ridiculous..SoosheelVersion: 3.46.0

Bad serviceIt’s so weird and appalling that on this app, you can’t cancel your premium!! I have been trying to cancel before the free trial ended and there is nowhere in this app that I can cancel it!!! Now they took my money. This is so unfair! I would have not given it a rating if I had the chance!!.Mikey👅♥️Version: 3.44.2

Too many adsI am a disabled person on a fixed income. I am fine using the free app and on a fixed income, I cant afford $50+ a year for this app. However, it seems that your ads on the free app are designed to make the app completely unusable unless you want to pay up. This is verging on a scam and maybe someone should complain to apple..GamilielVersion: 3.44.2

Pas superJe ne suis pas satisfaite du tout l’enregistrement ne capte pratiquement rien il m’indique que j’ai dormi a 95% et je me suis réveillé plus de 4 fois dans la nuit je ne le conseille pas 🤬.Annie12224Version: 3.44.2

It is too complicatedThe app is too complicated and there’s a lots of demand it asks you and you must do a lots of thing to get a good resul, my Fitbit was so easy and very accurate results however when I switch to Apple Watch the Apple Watch recommends this app to me everything with Apple Watch is OK but this app.Ali434566Version: 3.44.2

DOESNT WORKYour alarm doesn’t work! In the week that I’ve used it, I’ve missed a doctors appointment and have been very close to being late for work because the alarm didn’t go off. Uninstalled..BubbabungaVersion: 3.42.0

Terrible! Over priced!Charged me full price for a years subscription!! Annnd I know I made sure it was not connected to my iTunes when I deleted it off my phone for good.. but alas! They have charged me and there is No way to contact a “customer service” to even begin starting a refund process Very, very disappointed with this app!! Would give 0 stars if would allow me!!!.MrBergstrumVersion: 3.42.0

UselessI would like to say that i won’t spend 51$ to record what i do at night like why everything in the app is unavailable.Im really hating this payment stuff like can u please do some usefull apps that people would do for free bcz the app is literally an alarm for those not paying.Mariam711Version: 3.41.0

Works randomlyVery frustrating to wake up and not have my data recorded as I’ve purchased this expensive app to try and improve my sleep. When it works it’s great to be able to see stats and percentages to compare from previous nights. I’ve reached out to customer help and sent them the info they required they replied in a timely manner, but they found everything in my setup to be in order... so why does it work one night and not the next? Still wonder and extremely disappointed..LeannenmVersion: 3.41.0

Ne fonctionne plus correctementDepuis plusieurs semaines maintenant ne fonctionne plus ou par intermittence. L’app se coupe toute seule en pleine nuit et donc n’enregistre plus les informations de nuit et comme c’est mon réveil aussi… Franche et très déçu de la tournure que ça a pris. Et en plus je me rends compte qu’on ne peut pas envoyer le rapport de logs ou écrire pour un problème… Franchement pas Bravo!!!!.Alan folkVersion: 3.39.0

CrashingIt’s refusing to open.HpblairVersion: 3.36.0

Stupid fix your bugs.It’s telling me to set my alarm before I can do anything. I’ve tried to set it over 100 times. With many different alarm times and it end up still wouldn’t let me do anything. This app is pointless unless you can figure out it’s rocket science to setting a simple alarm..Toshie021Version: 3.35.0

Junk AppDon’t bother downloading. This app I so full of bugs it doesn’t make sense. I’ve downloaded and installed this app 3 times, twice because it locked up so bad I couldn’t do anything with the app. Happened for the last time today. Didn’t bother reporting bugs as it would probably quicker to rebuild than fix..XqasVersion: 3.32.0

Not impressedI downloaded this app, and deleted it right away due to the charges. And I look at the settings in my phone and it all of a sudden says I’m paying for a year subscription???.JasmianderVersion: 3.32.0

2 Stars for the AttemptMore expensive than other apps. Unable to try or even see the app without subscribing. Right after subscribing asks for a review and shows “ad-free” as a feature within the app. This is asking for too much from a user..Bahtiyar C.Version: 3.31.0

Everything is paywalledThey don’t even tell you that you have to pay to see your results after your 3 nights. So i downloaded this app to help with my hypersomnia and did the 3 nights only to not be able to use it. No wonder apple pushed this one in their health tracker app, they just want the $$$..Be hbgscv ill gVersion: 3.31.0

SleepI have a bad case of insomnia. I do not fall asleep easily if at all. My sleep debt last night was 23:26. It tells me to hit START when I lie down, which I do. If I get up at all, I guess I have to somehow cancel that session and start all over. I’m pretty frustrated trying to make it work. And would like to know where I go from here..Sandi995552211Version: 3.29.0

Not good.As per the app, I dont sleep at all.Nancy1610Version: 3.29.0

Not goodI don’t like this app it didn’t wake me up made me late for everything.Kim30305&,&;&:/!7.Version: 3.22.0

Sleep cycleI am not interested in continuing this program. Please withdraw me from the program today. Thank you, Brenda.MiddlecapeVersion: 3.21.0

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