App Customer
Service

ROMWE - Ultimate Cyber Mall Customer Service

About ROMWE - Ultimate Cyber Mall (Roadget Business Pte. Ltd.)

ROMWE is the cyber fashion mall stocked with everything you need to build your look. Shop social-inspired apparel, decor, accessories, collabs, and more.

What you'll score when you download our app:

1. Exclusive Deals
- Extra 15% off your first in-app purchase! CODE: RAPP15
- Lightning deals under $1
- Access to our hottest discounts, including 90% off trending styles
- A chance to win big at Lucky Draw
- Free shipping for every order $19+
2. Hit refresh with a new aesthetic!
- Goth, Cyber Luvr, Anime, Punk Rock, Y2K, Kawaii, Fairy Grunge, Sweetness, Street Life and more.
- Featured collections: Unisex Collection, #ROMWEcreators, and #ROMWElimited newness.
- #ROMWEcollabs: Pink Floyd, AC/DC, Pepsi, The Smurfs, and more.

3. Zero Risk!
- Multiple secure payment methods, such as PayPal and several credit card carriers
-Free returns + updated order tracking system (no more digging for order status!)
-24/7 customer service with Live Chat widget

Contact Us:
URL: us.romwe.com
Facebook:www.facebook.com/Romwe.official
Instagram:www.instagram.com/romwe
Tiktok:www.tiktok.com/@romweofficial
Email:[email protected]
CategoryShopping
Release DateFebruary 14, 2016
Latest Version14.7.8
PriceFree
Age Rating17+
CompatibilityRequires iOS 13.0
Last UpdatedMay 27, 2026
Size183 MB
Supported Languages (6)
EnglishArabicFrenchGermanItalianSpanish

What's New in ROMWE - Ultimate Cyber Mall (v14.7.8)

Recent updates:
1. We've fixed some issues and made performance improvements to provide you with a better experience.
2. More surprises are waiting for you to come and explore!

ROMWE - Ultimate Cyber Mall Contact Information

To reach ROMWE - Ultimate Cyber Mall customer service and technical support, use the official channels below. For the fastest reply, choose the developer's official website.

Company NameRoadget Business Pte. Ltd.
Company Websiteromwe.com
Company Email[email protected]
Customer Serviceromwe.com/app
Social MediaFacebook / Twitter

ROMWE - Ultimate Cyber Mall Subscription, App Deletion & iOS Support

How do I cancel the ROMWE - Ultimate Cyber Mall subscription?

Open Settings on your iPhone or iPad, tap your Apple ID (your name) at the top, go to Subscriptions, select ROMWE - Ultimate Cyber Mall from the list and tap Cancel Subscription. Cancellation takes effect at the end of the current billing period; you can keep using the app until then. See Apple's official subscription management page for details.

How do I delete the ROMWE - Ultimate Cyber Mall app?

Touch and hold the ROMWE - Ultimate Cyber Mall icon on the Home Screen, choose Remove App and then Delete App. Important: if you have an active subscription, deleting the app does not cancel it automatically - you must first cancel your subscription using the steps above.

ROMWE - Ultimate Cyber Mall purchases, refunds and billing issues

Report billing or refund requests for ROMWE - Ultimate Cyber Mall through Apple's Report a Problem (reportaproblem.apple.com). For the app's own technical support and contact, use the developer's official website or the ROMWE - Ultimate Cyber Mall App Store page.

Distribution of ROMWE - Ultimate Cyber Mall Reviews

Of the last 100 reviews shown, 69% are positive (4–5★) and 31% negative (1–3★). App Store overall rating: 4.7 / 5

5★ 48
4★ 21
3★ 6
2★ 1
1★ 24
Most mentioned:clothesitemsthingsdonqualitycheapreviewsorderorderedamazing

ROMWE - Ultimate Cyber Mall Positive Reviews and Ratings

Ad

Wise sends money abroad at the real mid-market exchange rate with low, transparent fees - no hidden markups. You can hold 40+ currencies in one account and spend abroad with the Wise card without extra conversion fees. Try Wise for free →

Wise2026 Trends
VERY GOOD APP

I will admit just like any others app you shop online with you have to be careful with size and quality but this app is very trustworthy compared to most and I highly recommend using. Not only that he the customer service is amazing and really makes you feel good about your questions and encourages you to ask them:)) plus it has a lot of cool things you can use such as it give sin option where you can see where your purchase items are and how far along they are on the shipping process, which can be very helpful to those who are restless about waiting for there goodies to arrive!!! The close are also highly fashionable and stylish. They make everything so accessible and easy to find. Romwe also has extremely cheap prices for items that are beautiful put together and beautiful. They even have fun little things like the lucky draw. Where each day there’s a wheel sort of thing that you use. And you press a hottie and is randomly chosen one of the gift for you! One of them included points. These points alongside points from giving review and the daily check in can take money of your entire purchase (not including shipping). But I’m the long run this app is extremely useful and recommended !!

May i use this?Version: 4.2.8
Amazing App

I cannot express how amazing this company is. I’ve purchased many things and loved everything that arrived. The quality is great and my stuff always comes a few weeks early. They provide all sizes and styles with a very large variety of clothes all at very affordable prices. They also include room decor, jewelry and other small things all high quality and low price. I would 100% recommend this to my friends and family! Their packaging is very useful as well. In the app itself they provide many chances to win things. They have small games and contests you can participate in like guessing the price of an item. You can also win points but submitting reviews and pictures which can get you even more free things. Even with the low prices, they still provide customers many coupons and daily/weekly discounts. Even for holidays they have new arrivals with super cute clothes. I’ve never had to worry about the price on this website. There are many things I’ve gotten under $5 which would usually be above $10 at other stores. If you are looking for a good app and a chance to win prizes and get cheap, high quality clothes, this is the app for you!

AkSilverMoon12Version: 4.7.9
Definitely recommend

To be honest I was very skeptical of romwe at first... how could clothes these cute be so cheap? But I took a shot and now it’s my favorite store. Not only do they have great prices but there clothes are really cute and trendy and it’s the only store that has a selection that I like. Romwe is trustable, I have done refunds after canceling an order and had no problems, and there live customer service is great also. This store may seem sketchy but it’s not. For the quality issue, what you pay for is what you get! If your buying a necklace that’s a dollar don’t expect it to function and look like a $30 dollar necklace! Also read the reviews and look at pictures it will help you determine if the item is how you would like it to be. The reviews on romwe are way better than ones i’ve seen from big commercial stores like forever 21 and h and m. And if you are ordering during the WORLD WIDE PANDEMIC don’t expect your package to come in a week!! 1. they are getting soo many sales, items are selling out fast and 2. EVERYTHING IS BACKED UP!! I keep seeing so many complaints about postal service but you have to keep in mind what’s going on around the world. To conclude you should definitely try Romwe out!

Review IT!!Version: 4.5.4
Impressive!

I am truly enjoying this online store way more than I should! I’ve never had to wait more than 2-3 weeks for anything I’ve ordered. Out of many many items that I have ordered I only received one that’s been damaged and after I submitted a picture ROMWE offered to refund it without hassle. The quality of clothes is for the most part great! Some of the materials used for a few of the shirts I’ve ordered are this kind of slick, almost swim suit but not quite material but I’ve never minded and most everything is exactly what you expect to receive. I have yet to receive an item that doesn’t look like the picture but I also check reviews to be on the safe side most times. SO. MANY. SALES. If you’re like me and you like clothes but don’t like spending too much money on clothes this store is for you. Every day they have what they call a “flash sale” along with lots of other sales on already fairly priced items. They also have coupons and points AND free shipping if you spend a certain amount to top it all off. Most of my items have been somewhere in the $3-$5 range individually. Cheapskate’s Chinese clothing shopping paradise.

I reviewed this becauseVersion: 8.3.4
Honestly saving money

I’ve been using the app for 2 years now. (Took me a while to get to this review lol) I’ve completed 11-15 orders collections of 100 different things. In all that time I’ve ordered I’ve only been disappointed twice with item quality and I’ve only had to return something once because the sizing was not accurate. I check in daily for points. The points system is why I come back I get “free money” each day and it’s not like 1 cent a day. It adds up quick and after a bout month I have 12-15 dollars off. I also review everything I purchase with a picture and get points for that. I use it so frequently that now my coworkers check it out and my sister and friends use it. At this point I feel like a brand ambassador because I wear like a least one of the items every day. I have purchased shoes belts pjs dresses tops hair accessories home goods organization stuff I underwear and bras. Everything lasts and it pretty good quality. The only thing I haven’t purchased are bathing suits so that’s next lol. Too: Just make sure to check reviews for items you are interested in. Sales daily so check them out for like 3-5 minutes in the morning after checking in on the app.

CharnettexVersion: 4.8.7
Ad

Travelpayouts is an affiliate network that turns travel content into income. You promote flights, hotels and car rentals from one dashboard and earn commission on every booking. Join Travelpayouts →

Travelpayouts2026 Trends
Cheap, good quality, my new fave app

I donated all my old clothes that I adored at the time and I had no good clothes anymore but I kinda had no choice bc the clothes were like a year old or sum and I came across some websites but they were very expensive so I literally quit looking for clothes. Then the next day I found out on an app called tiktok about a clothing site called romwe. The video said that romwe is an inexpensive website / app that sells adorable clothes that are way better than my old ones and I bought clothes and spent exactly $126 for a bunch of clothes, I’d say that’s amazing for the amount of clothing that I bought! It took a while to arrive (probably like 3 weeks or 2). But, when it arrived I was so excited but nervous at the same time because I didn’t know what I just spent $126 on. I opened the box and everything looked exactly like how I thought it would, the quality was so good! the jeans were so comfy and didn’t make my waist hurt, the shirts were so cute and they were oversized (even better), the belts were so cute, and the sweaters were so nice! I recommend shopping from romwe they have amazing quality, designs, and more! <3

YettibateddyVersion: 4.9.9
Hands down amazing!

Just like others have mentioned, I was skeptical about this site. I use to use wish app but then stopped because shipping took forever plus most things you buy you took a risk of it being worth it or you get what you pay for which is very cheap quality majority of the time. I found out about ROMWE from a Facebook ad and decided to check it out! I was blown away by everything they had for a great price, plus free shipping when you spend a certain amount and that said amount doesn’t even have to be mi h either to qualify! They have amazing coupons to use plus when you check in daily you get cents that quickly turn into dollar amounts taken off your purchases! I ordered all my family and friends birthday and Christmas gifts from this site and EVERYTHING was cheap for such amazing quality. I tell everyone it’s like wish but a way better version, I call it wish 2.0 😂 if you’re skeptical and came to read reviews to see if it’s worth it, then trust me when I say IT. IS. WORTH. IT! And shipping comes on time but in my experience it’s come way sooner than expected and it doesn’t take long as wish took a year lol

Clever_girl23Version: 4.8.7
Love this so much!!!!

This app gives you coupons and discounts not like the website it is not a scam at first I thought it was edit has surprisingly good clips has a variety of styles in clothes and even men’s clothes it has not only clothes it has electronics stickers etc. this app has kind of a long shipping process but for me it usually only takes 13 days. Sometimes the shirts are see-through but I got A pair of jeans and they were amazing I wear them practically every day I’m so bummed that I run out of money from shopping on here it is amazing so many different styles and just a variety of things there’s another app sheen it’s also another website did the same exact thing so sheen in Rome we are the same exact thing. Sometimes when I order things from wrong way I will get sheen items so sheen in Rome we are the exact same thing the clothes are the exact same but you can find different stuff on either websites. Totally recommend five star and I love this place I spent so much money on here and they never fail and I’m so happy that I figured out that this was a scam five star recommend totally should get this!

Stebe and bonkyVersion: 4.8.4
PLEASE FIX reviews

ROMWE I have been using your app for a little over a year now. I like to write reviews in order to help others in making decisions with their purchases. However, there’s always an issue when I want to write a review for my purchased items. I can NEVER upload photos that are from my camera roll onto a review because a message pops up saying “the size of the loaded image is too small”. This message pops up EVERY TIME I try to upload any photo I have already taken from my camera roll. Now if I choose the option to “take photo” for my review, only then do my photos attach to my review. There is also the issue of when I sometimes attach a photo to the review and when I go back to check the reviews for that item, I see my review and name BUT I don’t see the photo i posted along with my review! I don’t know if this is an issue with the system or if it’s your company not trying to allow others to see how certain items really look when they are received. I love the ROMWE app trust me I have purchased A LOT of things from here, but reviews for me (and I’m sure lots of others) is how I decide in buying items, so please make sure photos go up with the reviews that are left by your users.

LiselimVersion: 4.5.0
Ima be straight up no bias

ROMWE is a pretty good app. It can definitely be a lil sketchy at times but I haven’t had any information stolen or anything like that. The only things to be cautious are the material of the clothes (always read reviews and look at the measurements and material because they are verrrrry helpful to make sure you’re getting something that won’t fall apart or look obviously cheap because there’s a few things like that but not most) and also the shipping. I’ve ordered about 10 times and out of those I’ve only had issues twice. I got the package and everything I noticed it had been taking longer than said to ship so I messaged them and they had forgotten about my package but I still got it so it wasn’t tooo bad. But they also have a lot of good stuff for really cheap, even home decor. They have a lot of cool random stuff and cause of the new update I like it even more. I buy all my own clothes and don’t have a job so this is really convenient for me because I can still dress the way I want on a budget. I’m also very cheap so there’s that too. But overall I do recommend. Why not?

Vicurious77Version: 4.8.4
Great

Honestly to be honest this is one of the best online stores I have shopped at, everything is great and prices and great for anyone that is not really trying to spend a lot of money on clothes. The only thing that made me give it a 4 is because you technically get ROMWE points to give you a discount in taking a couple of money away from your regular price although if you accidentally mis click something it takes away everything in your bag which is a little annoying and kind of a waste of everything but it’s fine. Some of the clothes are a too big for me even for a small (and I order small to kind of give me like an oversized look but it’s way too big). The clothes do come a lot earlier than is said though. No glitches, everything is good, no missing things. Overall this is a great app to order clothes online if you are ever just bored because everything is definitely way cheaper than what things normally cost and are great quality. Definitely recommend this app for beginners or people who are just bored and find cute affordable, objects, clothes, utensils. Trust me they have it and are great!

Ash.__.Version: 4.9.2
Never bought anything but pretty great app

This is the site to find pretty much anything, mostly clothing, for very cheap prices. Only issue is that I can’t give a completely accurate review and tell you if it is legit, because I have never actually gotten the chance to order anything yet. From what I have seen on popular and trusted review websites, ROMWE seems reliable but a little “hit and miss.” One really bad thing that I don’t like is that there are no returns if you don’t like the item. This seems like a way to sell someone a bad quality item and not give them their money back, but once again, I have no clue if that assumption is true. I would love it if you could make different wishlists for different categories. Ex: shirts, pants, swimsuits. The app, Wish, has a wishlist-setup similar to that. Instead there is only one wishlist where I can put items, which makes it hard for me to find certain items. Another thing is that the app glitched a tiny bit when I first got it, but after a couple days it stopped and works perfectly now so thanks for fixing that:) Although I don’t think the app deserves

Tacos and turkeysVersion: 4.4.8
I love this app so much

I enjoy this app a lot. All my products are great besides one item of clothing being smaller than the rest even though it says they’re the same size. But that happens at even the most popular clothing stores too so it doesn’t bum me out. The only problem I’ve had occur was when I purchased at bad set of 2 and only received 1 bag. I emailed customer service and they responded within hours. I honestly really liked how they gave me different options on how I’d like to handle the missing item. They didn’t just assume I wanted a refund or wanted to return the item I did receive. They let me decide what I wanted and that made me feel good. Like I , the customer, mattered in the situation. All of my products are in great shape and all look amazing. The prices are so crazy affordable that all of my ordered are around 20 items each. They keep me updated with package tracking constantly and always update their store with new products while being sure to update when older products are out of stock. It’s so easy to navigate too. My wishlist is FULL to the bring lol

Leo WolfeVersion: 4.4.0
Actually great for online shopping

At first I was weary too - it's one of those scammy-looking online retailers like SheIn and Zaful etc etc. But like one of my other favorite places to online shop, Yesstyle, Romwe has a huge selection of things. And unlike Yesstyle, Romwe usually has a lot of these items reviewed - because of the larger customer base. People from all over in different countries buy from Romwe, and that's why you can rest assured in the reliability of the reviews. My favorite thing about the app is the rewards - you can check in every day and earn points. My suggestion for those who love to play the waiting game like I do - check in daily, consecutively, and rack up your points until just before the expiration date of the first points you earned. That way, you can keep all the points and save just a little more. Play all the other games they have too, like the Lucky Draw and all those. They're also great for getting more points. There might be a lapse in quality for some of the things Romwe sells, but the price is unbeatable.

LiterallylosingitVersion: 4.5.4
The clothes

Most of their clothes are really good but sometimes every now and then sometimes i don’t like the fit or it just looks really cheap. I bought 2 bathing suits and was only really happy with one. the other one looked cheap and you can see the padding right through the bikini top. that bikini was good for tanning but didn’t trust the other to go swimming if even in the ocean. but the other bikini top fit perfectly well and trusted it completely. only buy clothes that you might actually wear because it might now last as long as a more expensive store but good for a season or two. Also but a skirt but the material was extremely different from what i thought but still look pretty. Also i suggest staying to your exact size with clothing unless you want something a little oversized or more. with bikini tops i very much suggest only buying the ones with reviews because some run small or big depending on your boob size. I am a small and sometimes smalls fit like xs and other times the fit likes mediums. but overall i love this store a lot and it has extremely amount of clothes to look at for hours! love it!

There is abearVersion: 4.5.6
I Love ROMWE 👁👄👁👍 👨‍🍳🤌💋

My family’s pretty poor so I usually can’t afford nice cloths. Especially since I have to buy all of my clothes myself it’s nice to have ROMWE and SHEIN because I can get more clothes for my money. Not only are they cheap, but all of the clothes are great quality! The only thing I would say is, you should definitely measure yourself so that you know what size you are. European clothing sizes are different to US sizes so it’s a little confusing at first. The first time I ordered clothes from here my skirts were WAY too big and then I had to pay a big return fee, which is the other problem. You have to be sure you want the items that you purchase and that they are your size because the return fees are HORRIBLE. That’s where they get you! You could be extremely disappointed if you finally get all of your things and have to pay a huge return fee to get the correct things or just your money back. All in all though, ROMWE and SHEIN are both great stores. 😊 👍

Jenna quitno 1w3456Version: 5.0.8
Great app! Just a few suggestions

ROMWE is an amazing app with great clothing selections and astounding prices. I can find exactly what I want at dollar-store prices. I just have some ways that the developers could possibly make it even more appealing to customers. 1) More direct filtering. I was looking everywhere for rib-knit, beach colored tank tops and the only thing I could find to make it easier was to filter it “tank tops”. I think that if there’s a certain look or fabric someone is looking for, they should be able to find it just as easily as they can find “ripped jeans” or “tube tops”. 2) More ways for customers to get discounts on shipping. Since the shipping prices are a little high, the least you could do is give loyal customers “free shipping” every few purchases, or make discounts a lot more common around the app. It would make paying those types of prices seem a lot more worth it. Finally, I just want to thank the developers for whipping up such a whimsical app, which is very organized and practical for busy teens and adults. Thank you!

Yeeyee403Version: 4.3.2
You get what you pay for and sometimes more!

Read a lot of reviews about the cheap material but honestly what do you expect with the crazy low prices? If you want something with high quality there are a vast amount of stores available that offer your needs and wants. I personally love this site. It’s user friendly, they always have sales going on and around 80% of the clothes are usually of decent material. The cons about the company; if you’re thinking the express and standard shipping are different then sadly you’ll be waiting longer than what they say. Express is usually 3-5 days but I waited 2 weeks so keep that in mind! Also the sizing differs on the item of clothing so read customer reviews before purchasing as it’s super helpful and some people even provide pictures of how it looks on them. Customer service is pretty helpful and you always know where your parcel is because the tracking is very efficient. Will definitely keep using this and would definitely recommend it for everyone.

Z. TirmiziVersion: 3.4.6
Five out of five stars but...

I absolutely love this app. I want to start of by saying that some of the clothes are a little inappropriate. I couldn’t find a single cute shirt that covered my stomach and that makes me pretty mad. I feel like you should have sections like females 10-12 or females 13-17 and stuff like that because some people aren’t really allowed to wear those kinds of things. Lots of those shorts are super revealing also. Not everyone wants their whole but to hang out their shorts by the way, ROMWE. And lots of the ripped jeans are supper inappropriate so can you please get some more appropriate clothes for younger teens? I also think they should have som me Naruto shirts but that might just be me so that’s not too big of a thing. One last thing, I think they should have swimsuits that cover a little more. I personally like tankinis but lots of them show a little more than a typical tankini which isn’t that nice for certain customers. Also, I’m super irritated that you can only use 5 points per order. This actually makes me super mad because I have all these points but I can’t use a lot cause the limit is 5. I personally think the limit should be 25 because it makes costumers mad that that’s the limit. I’ve had this app for a long time and every order has showed up. Sometimes late, sometimes early. I’ve never bought faster shipping though because I’ve heard or orders showing up and when people email ROMWE, they don’t reply back so they need to start doing that. Though I’ve said some harmful things in this review, I think it’s a great app. It’s nice to see the reviwes of the items to see the quality and all and I always get notifications when there are sales. There is always some kind of sale on ROMWE for the items and it’s actually really good prices. Most clothes I’ve gotten from here are tire to size but not always. I reckoned measuring yourself and if the reviews say it’s runs small, get a bigger size. Overall, it’s an awesome app and I totally recommend this.

VERY ANGRY SONG LOVERVersion: 5.0.3
Love it

For the most part I love this app.. I started using it about 1 year ago and let me tell you the prices have JUMPED UP.. yes the prices are still good on most items however on a lot of them the change in price is huge. Even the flash sale items are more. Everything on flash sale used to be 1.99. When buying from romwe the biggest advice I can give is read the reviews because 99% of things on romwe are not true to size. It’s a hit or miss but the prices are usually so good it’s okay to get a couple misses when you can get 10-15 items for $100 shipped to your doorstep in less than two weeks. Especially coming from China or wherever it’s amazing it arrives as fast as it does.. just be careful when ordering to make sure they’re are reviews. Other than those minor things I’ve gotten a lot of complements on the clothes I’ve gotten and trust me when I say I’ve spent upwards to 1000 on this app. It’s perfect for fast fashion which in the day in age is what happens. Things are in and out of style so fast that this app makes it easy to afford to stay up to date.

VictoriannclaytonVersion: 4.3.7
BEST APP EVER!!!!!

I don’t have to tell you if you’re a loyal customer already, but for those of you who might still be on the fence, thinking that there’s no possible way that items at this price are just too good to be true, I can tell you that this business is trustworthy and dedicated to bringing you the best products at prices that we, normal, hardworking can afford! This summer I purchased an entire wardrobe for myself and my 3 teenage BOYS(YES THEY SELL AWESOME BOY CLOTHES AS WELL) and for my 13 year old daughter! Speaking of my daughter, she’s a loyal shopper, herself. She has her own bank account and debit card that I fund for her doing her chores. She often spends her entire allowance here and has NEVER received anything she didn’t like, nor have I! That is INCREDIBLE! I have never seen a business who’s business plan has nailed it! Anyone looking to start an online business, could really use their example. This is not just my go to store for affordable, perfectly designed, quality items but it’s such a fun, uplifting, awesome, breath of fresh air !

Ava slime lover😘😍😍Version: 4.7.9
My favorite clothing app

So I am broke, and a child, I love clothes and might have a shopping addiction my parents always bought me Walmart clothing and I got made fun of for it, now I get on ROMWE or SHEIN (they’re owned by the same person) and get clothes on there and they’re CHEAPER than Walmart with a way better quality last time I ordered they said expect 3-4 weeks for it to ship and it was there like 4 days later, I ordered about $110 worth of stuff and got 28 pieces all of it for perfect and was good quality there was only one thing that fit funny but when I looked back at my order it was my own fault because I ordered it in the wrong size, and if you spend $25 or more you can get free shipping I absolutely love this app just before you purchase something, and I can not stress this enough, READ THE REVIEWS!!!!! Sometimes things run small or too big and sometimes they’re thin but if you read the reviews you know what to expect, anyways happy shopping babes<3

HjbjvdhcjbfkbkkVersion: 5.0.8
I would recommend

The reason why I’m recommending this app is because I love the products that I got I got my shirts in a bigger size because I thought maybe I wouldn’t be able to fit them if I got them in like my original size but if I would’ve ordered my original size I would have fit them perfectly so this kind of gave me a reassurance of OK I can fit the shirts I love the shirts are so cute and then there’s also a cheap shows that she if you want to but if you don’t wanna be expensive or sometimes we just want to cheap cute clothing and then there’s multiple life brings a bathing suits and bracelets and other other stuff like that and it’s really cute and the nearest earrings and all that other stuff I really recommend you should like get this app and if you want to buy something off of you buy something and there’s more than like clothing and jewelry and all that other stuff they also have like home stuff book bags I really recommend

Blacks roseVersion: 5.0.8
Best clothing website ever!

Okay so all my moms friends and mine were ordering from SHEIN so we tried that then we it came 3 weeks later. The clothes came WAY to small and the bathing suit was way to small and cheeky. I asked my mom to let me try it one more time and order bigger and she said no. So then i saw a app called ROMWE and it was basically the sister company of SHEIN and my mom didn’t know that so I begged her and she finally said yes and we ordered one shirt to test it out and it was my favorite shirt I owned. Then about a month later we ordered 3 shirts and a bucket hat they looked cute but they are still shipping and yes the shipping does take a while everyone but it’s worth it. My final thing is I went and bought a visa gift card to order different shirts my parents wouldn’t say yes to and they are so cute! I love them and I hope everyone orders from here cause the prices are so cheap and the quality is great. Hope the person reading this has a amazing day 😁😊!

WhygirlwhyVersion: 5.0.8
Affordable!

I love how affordable this app is! I come from a rather poor upbringing, so price is always the most important factor to me when purchasing items. I also love how you’re able to earn in-app currency just by checking in daily! All those cents earned daily really do add up! If I could offer any advice towards the developers of this app, I would recommended extending the amount of days you are able to earn in-app currency before having to return to the amount earned on day one of your daily check in streak. Every day that you check in, as you build your daily check in streak, the amount you earn daily increases. However as of the time that I am writing this, you can only earn up to five days worth of increasing prices, before returning to the lower price of day one. So I suggest increasing the amount of days, maybe go up to earning at least anywhere from one to five dollars for a day’s check in reward. I really do recommend using this app! The sizes are fairly accurate, prices are affordable, and shipping is fairly quick as well!

ALiSsAvIcEnTe05Version: 4.5.4
Amazing 🤗🥰❤️

This app is amazing, if you are a younger age, it’s still an amazing place to browse or shop! I am on the young side of this app and I do have a gmail and email but I prefer not to use it, but normally I’m forced to, but not this app! It lets me browse easily adding everything I think is stunning to my bag while still give me the option to choose what size it should be for me! There are wide selections from this app for everyone and if you are young like me as I mentioned earlier you will be in luck to know that you can put as much as you want in your bag and easily go show all the things you want from your bag to your parent/guardians! I hope everyone that is need for new clothes finds this app and I will be sure to show this app! Also every update is amazing! All of them are short updates you don’t even notice, but those small updates stop bugs and do other very helpful things for all shoppers and I just everyone sees this app!!!

DarklarVersion: 4.6.7
Very good!

I have had ROMWE for a little under 2 years now and I love it! Some of the material is cheap, yes, but that is what you are getting with extremely low prices. Nonetheless, the clothing I have bought from them is great! Before you buy anything though, make sure to read the reviews about it, look at any pictures that have been posted in reviews from real people under the item, and—I can’t stress this enough—READ THE MEASUREMENTS. Sometimes a medium is NOT a medium so you have to make sure to know your measurements and compare them with the measurements for the item. The only thing I have to complain about, which is why I didn’t give it 5 star, is the return debacle. Like others have stated, it’s a mess. It’s difficult to even make a return or refund in the first place, so I’ve just given up and either regifted or donated to Goodwill. I have read that people don’t get their money back, and I believe it. Best way to avoid this, because the app is great for the price, just make sure you read reviews and measurements BEFORE YOU BUY.

JstmmtcrtVersion: 4.5.4
My experience

Hi! I’ve had the Romwe app downloaded for over two years now, and for good reason. I’ve ordered over 10 times over the past two years, and have only had mild disappointment- only on my first order. The sizes of the items seem to be a little off, so advice for first time buyers is to read the reviews in order to match to a size that will best fit you. Some things can be made too small or too large- reading reviews will help you find out if an item will work for you. Other than that, the clothes I have bought over the years have been adorable and have held up nicely. Another thing! I am in love with the points system. Leaving reviews can rack you up 10-20$ easily that is eligible to use toward your next order. You don’t have to leave good reviews even, just honest ones, and the points won’t be deducted. It’s awesome and super helpful! Customer service has been decent for me, I’ve had no complaints, however I’m unsure about their return policy, as I’ve never had to return items.

Annoyomous😵Version: 4.5.2
Its actually really good

Romwe is literally the BEST app ever on phones it may be hard to find what is what but i got used to it within the first 2-3 days if u are not the most technical person then i would use a computer instead cuz the layout is bigger and it- its just easier LOL similar to shein romwe has like anything u can think of AND they are on top of trends *usually* i feel like shein has more stuff but not the best trendy stuff- meaning like it only focuses on one main aesthetic while Romwe has grunge simple cottage-gore indie kid and the- the other stuff idk a lot about prices but i think it actually has AMAZING deals on clothing usually u can get a decent clothing item *accept jeans* for under 5$ but ya its really nice most of my cloths come from shein and romwe ya its not the best quality fabric wise (usually its really thin but if u like that... then get these clothes) and jeans u don't really get a good deal with again idk that much about money LOL

Bazarart rocks like get itVersion: 5.0.4
Impressive.

This is my first time writing a review, but I just have to. I was very worried about this app starting out because of the ridiculously low prices and the reviews on some of the products. I took a chance and ordered 5 shirts. 2 for myself, 3 for my little sisters birthday. When they came (it was only one day late because of my post office, not the site) I was very nervous to open the packages. When I did, however, I was impressed with the material and how close the sizing actually was. One shirt was smaller in length, but I loved the fit, and my sister loved everything she had received as well. They have sizing charts, so just watch the sized before you order and you should get very close. Reviews on the products usually tell you how other people see the fit. Overall, I am very happy with this site and will continue to use it instead of spending $200-$300 for clothes that are just as good as this. I heavily suggest every girl do the same.

LizMarie119Version: 3.4.6
Such a Good App

Honestly I love this app; it was recommended to me by a friend. So many affordable things and I thought that for such a cheap price that the things wouldn’t be made well. Oh man was I wrong, everything that I have bought there ( which is a lot 😅) have been great quality. Also I love the points and coupon idea that they do. It’s crazy that even with the cheap prices that they give you tons of coupons and points that you can use to get discounts and stuff. Also they have free shipping once you pass a certain amount of money. And it normally gives you two dates that your package will arrive like “June 7th-June 27th” or something like that and I have always gotten it the first day it said or earlier. It’s fantastic. I really never write reviews but this felt needed after having this for so long and it still being great quality, I HIGHLY suggest getting this app :)

Celestial Anomaly <3Version: 5.2.8
Great app

I love this app and I love how cheap it is. You get very good things for just a very cheap price which I love the most. I brought a lot of stuff but came it in a day late but I didn’t really worry about it. But I was a little disappointed of what came in. Even tho your guys stuff are awesome and very pretty. The things you guys uses like the cloth or the buttons for the pants are a little cheap or too easily to break. I’m not saying your guys stuff is bad, I’m just saying that you should use a different cloth or fabric for your shirts or making the buttons on the pants a little more stronger instead of letting it a little bit lose to the point where it can break. Another thing I was a little sad about was the accessories, it was kinda weak. What I mean is that when I wore the dragon necklace, I loved it. Until I realized that when i took it off it just broke. So I’m just saying you should tighten or use better quality things for your clothes and accessories. but after all, everything was great. 💙🦋 - 𝓙𝓪𝔃𝓶𝓲𝓷

Jazzy.krewVersion: 4.5.2
Amazing

I overall love this app I can shop for things that I wouldn’t see in regular stores and in the section where I saw others peoples outfits and you could click on the picture and it would show you the clothes that were from the app. That was amazing I found a few items in there that I thought would look really nice on me. There is one thing that I would say would help improve this website overall. That thing is that maybe when you go looking for something and you click on the image say it’s a top you should be able to click on the image again once you go inside to see what people would recommend wearing with that. Like if it’s a shirt what type of pants or shorts and vis versa. But other than that this app is really helpful and there are loads of amazing things on here. This app is the best for online clothes shopping I hope one day everyone is using it.

Crystal fabVersion: 4.3.0
Minor Issue

I love the app. Pretty much everything about Romwe’s app is perfection. HOWEVER a newer feature is the ability to create boards, which work similarly to Pinterest, for example. But you have maximum amount you can make, which makes it almost useless. You can only make 10 boards. That’s it. JUST 10. I like to be organized so have boards such as: earrings, necklaces, tie dye, etc. I think there is also a max of 100 items... I love the feature but please fix this and allow me to make more boards with more things included. The wishlist is easier to maneuver now with all the ways to sort/filter but it’s irritating to do EVERY single time I’m looking for something. I like boards because it helps me find what I want to buy. If I want a specific pair of earrings in a board I created and can’t find it in my overall wishlist... it’s kinda nice. I’ll update the review if this gets fixed, replied to, or there is an increase in boards.

Elle🦁🐶🐝🐙(munchkiiwii)Version: 4.7.9
ROMWE vs SHEIN

I first started on the SHEIN platform and discovered Romwe after. When comparing the two platforms, I can say they’re both similar in layout and target audience. The app functions almost identically, Romwe being pink instead of black like SHEIN. SHEIN has more items, but you can find many of the same items on Romwe, usually 5 cents cheaper (Occasionally SHEIN will be cheaper, but not often). The main difference I find is the shipping minimum: Romwe starts at $9.90, while SHEIN starts at $49 normally. However, to counter the low shipping minimum, Romwe does NOT do free returns. This is the biggest difference imo. When I buy on Romwe, I make sure to purchase items I know I won’t be returning. SHEIN allows greater flexibility in my shopping because I know I can return my items (excluding jewelry, makeup, swimsuits etc). Romwe often has promos which is nice as well, but I wish they would have notifications of the free shipping or other promos (like SHEIN does) because I usually don’t find out until late in the day after I’ve missed it. Don’t except any customer service; I’ve sent an email and chat query that was never responded to but my order turned out to be fine. My favorite part is the wide selection of cute, cheap T Shirts that are actually wearable day to day. I’ve gotten several at a steal. SHEIN sells a lot of items that would look ridiculous in daily wear and doesn’t carry a lot of T shirts. Overall, great app and trustworthy. Oh yeah, the point system is awesome. Happy shopping!

VycoxVersion: 4.7.0
Obsessed 💖👍

When I first saw this app I thought it was going to be kind of like wish , where they sell about of cheap items that are fake but once I opened that app it was just like shein but Better , there clothing is AWESOME , in the beginning , once you open the app it asks you 1 question , that one question is “what style do you prefer?” I chose edgy because I’m that kind of girl , speaking of gender , they sell woman’s and men’s clothing. A week ago I bought a shirt and a hoodie and it came back 2 days later ! And another thing is that they sell lingerie and decor such as succulents and my personal favorite, beauty blender washing machine . I am obsessed with this machine because it perfectly fits a beauty blender and all you add is hot water and soap and you turn it on and it’s like a washing machine . Anyways I don’t want to get off track but , I totally recommend this app because it’s really nice and it was a great experience 👍

LylaandchloeVersion: 4.5.8
It’s a great app!

The clothes are super cute and very cheap on this app. They also have shoes, accessories, stationary, backpacks, home decor, makeup, and lots of other things. The quality of the clothes is very good considering how cheap the clothes are priced. The clothes come on time, and sometimes even earlier. The products come neat and organized. All of the products are safely packaged so that you can’t get sick during COVID-19. It’s the perfect app for being able to buy cute clothes without having to go outside. I don’t like that most of their clothes are crop tops, that’s just a warning for those of you with strict parents. The clothing sizes are usually accurate and the clothes fit nicely. Sometimes they are built a bit weird so even if you get a medium it may have a waist for a small. If that happens I suggest just getting a large. They are very helpful if something goes wrong with you purchase or delivery.

Lilyfaye524Version: 4.6.6
ROMWE review

I think this app is very good. Especially if you’re looking not to spend a lot of money, but still get cute things. Although the clothes take a very long time to come in, they still come in very well put together, made well, etc. The material is kind of cheap, but it’s made well. You do have to be careful with sizes, like any online shopping app. If anything, I typically get something a little bigger if I’m skeptical about how it will fit.(most of their clothes for smaller) I have never had to return my clothes, however, others tell me they have gotten their refunds if anything goes wrong. They do say it can be troublesome to receive their refund sometimes. Also if you don’t know if you want to buy from this app, if you have found something you really like, you should go ahead and order it because things sell out very quickly. I have never had any problems with this app or my clothes, and I think ROMWE is a good site!

Ivy.huntVersion: 4.5.2
I adore it😍

This app has been the greatest thing I’ve ever discovered I do believe 🙈 I love it so much!! You do have to be careful with size and quality but it’s as simple as reading the size charts and reviews:) all of the clothes I had gotten where amazing quality especially for the price and I’m a picky person when it come to how clothes fit and feel🙈 i ordered 6 shirts for my boyfriend and only 1 of them fit but that wasn’t ROMWE’s fault it was my own because I knew he needed at least two sizes up but he was convinced he didn’t so I got the size he wanted to prove him wrong lol but it was no trouble at all sending them back! It was so simple and easy and they refunded my money for the shirts in just a little over a week after I shipped them out❤️ I just ordered the correct sizes for him and they should be here soon😁😁 ROMWE is so easy to work with I highly recommended this app❤️😍

Abbyk19Version: 4.3.4
✨! READ IF SKEPTICAL!✨

Affordable, good quality and cute and adorable items! This is my second purchase off of Romwe. I heard about them through google because I was looking to do my wardrobe a little makeover. At first I was skeptical because I had read some reviews and it was said that there were some sketchy things etc, but nonetheless I went for it. I was super happy with the outcome, although some items were a little bit large :/. The prices are reasonable and the quality of whatever you’re buying is as good as it can get for $$. I’d say go for it, although I recommend sizing up on some items. Also the shipping comes wayyy early, for example it said my order was supposed to be on August 8, but it’s actually on July 30, so make sure to check the tracking number!! So yeah, if you’re looking for trendy clothes or anything, I recommend buying them. =)

•멜라니•Version: 4.7.0
Love it!!!

Just ordered and hope the clothes are nice. I tried so hard not to spend too much as the clothes are pretty cute!

TedNikVersion: 3.2.3
Amazing

Good prices and everything's really cute🤗

Amyleigh_62Version: 3.2.5
Love this app

Cute stuff but too many one-size

GuruFujoshiVersion: 3.2.5
𝘼𝙚𝙨𝙩𝙝𝙚𝙩𝙞𝙘𝙖𝙡𝙡𝙮 𝙥𝙡𝙚𝙖𝙨𝙞𝙣𝙜!🧸🍯

𝘛𝘩𝘪𝘴 𝘢𝘱𝘱 𝘪𝘴 𝘚𝘖 𝘨𝘳𝘦𝘢𝘵! 𝘈𝘭𝘭𝘮𝘰𝘴𝘵 𝘢𝘭𝘭 𝘵𝘩𝘦 𝘤𝘭𝘰𝘵𝘩𝘦𝘴 𝘢𝘳𝘦 𝘤𝘩𝘦𝘢𝘱!𝘐 𝘰𝘯𝘭𝘺 𝘩𝘢𝘷𝘦 𝘰𝘯𝘦 𝘤𝘰𝘮𝘱𝘭𝘢𝘪𝘯𝘵. 𝘍𝘰𝘳 𝘧𝘦𝘦𝘥𝘣𝘢𝘤𝘬, 𝘺𝘰𝘶 𝘴𝘩𝘰𝘶𝘭𝘥 𝘮𝘢𝘬𝘦 𝘴𝘰𝘮𝘦 𝘤𝘭𝘰𝘵𝘩𝘦𝘴 𝘭𝘦𝘴𝘴 𝘴𝘦𝘦-𝘵𝘩𝘳𝘰𝘶𝘨𝘩(𝘢𝘴 𝘪𝘯 𝘵𝘩𝘦𝘪𝘳 𝘮𝘢𝘵𝘦𝘳𝘪𝘢𝘭). 𝘖𝘵𝘩𝘦𝘳 𝘵𝘩𝘢𝘯 𝘵𝘩𝘢𝘵, 𝘐 𝘳𝘦𝘤𝘰𝘮𝘦𝘯𝘥 𝘵𝘩𝘪𝘴 𝘤𝘭𝘰𝘵𝘩𝘪𝘯𝘨,𝘢𝘤𝘤𝘦𝘴𝘴𝘰𝘳𝘪𝘦𝘴 𝘦𝘤𝘵, 𝘪𝘵𝘦𝘮𝘴 𝘵𝘰 𝘦𝘷𝘦𝘳𝘺𝘰𝘯𝘦 𝙎𝙞𝙣𝙘𝙚𝙧𝙚𝙡𝙮, 𝒜 𝓅𝓁𝑒𝒶𝓈𝑒𝒹 𝒸𝓊𝓈𝓉𝑜𝓂𝑒𝓇.

SAM SAM <3Version: 4.3.0
CHEAP AND CUTE🥰🥰🥰

Amazing choices of all clothing for super cheap! A regular priced jumpsuit would be around$35 but there are ones that are half the price on here!!

🤠🔥👌😂Version: 4.3.0
Amazing!!

The cloths are VERY cheap and it comes in only 7-12 business days! Highly recommend.

NajahegenakehVersion: 4.3.0
Love it!!

Can you make you hoodies a bit cheaper?? Over all I love the prices!! And please make xxs please!!

FfbgbggvVersion: 4.6.5
👍

There’s some really cute items for a affordable/cheaper price. This app keeps up with the trends! But there’s some things you need to keep in mind. Always read the reviews on the item you want! Because that item you want might be a different colour when arrived, or the material might feel unusual then most materials. The fluff might fall off, the material might rip easily. A lot of the times the clothes is a little see through so keep that in mind. That way if you do decide to purchase that item at least you’ll know what to expect and how to take care of that item. There are rumours that they expose/leak your personal information. Now I don’t know if those are true but if you want to download the app but your scared of your personal information getting leaked then I’d suggest to do research on that subject! Thanks for reading this review, I hope this helps!

PeaceSnowflakeVersion: 4.7.5
I LOVE THIS APP!!!

The clothes are so soft and have a great texture, others say there see through but I don’t see it at all! 10/10 recommend

Sunnysideup;-;Version: 4.6.0
App

Amazing app

Xomyra.4010Version: 3.2.5
Aliyah

Amazing app to get great clothes!

LelexxoVersion: 3.2.3
J’adore ROMWE 🥰💕💕💕💕💕

My preference ❤️

DjeniikaVersion: 4.5.8
💞

Everything is sooo cute on here 😭 i would spend all my money here if i could!! i love it all so much.

LiksquishyfaceVersion: 9.0.4
Beau et pas chère

Très beau et pas trop chère la qualité pas la meilleure mais pour le pris c’est ok :) Bon choix si vous voulez beaucoup de vêtements pour un petit montant. J’ai acheter 4 paires de pantalon pour seulement 50$. Mais faire attention toujours pendre une taille de plus :)

Madison202020Version: 4.5.2
All good here

Lol I spend to much money. That’s my only complaint. 🤣🖤 I love the alt goth styles.

Jen The HeanVersion: 8.7.4
Love it

Awesome app!

Av12"9Version: 8.9.0
Good app

Okay i love so much this app<3!! i have been using the website version and so when i discovered the app. i have no other choice to download it and try to see how it works! And honestly, it well designed and love the color too🍧🩰

NgenafarajaVersion: 8.5.6
L🤍ViNG this App!!

Rr

LilysMomna85Version: 8.4.8
ROMWE

I like the app it has cute clothing

SavannahclVersion: 8.4.2
Amazing

This site is so amazing the clothes are great quality and so is the household stuff I have shred this site with many friends and family they also love it! The clothes actually feel like real clothes and not flag material like another popular site. I deleted there App and only use this one now

BrokengirlanneVersion: 8.4.2
Love it!

I love how fairly quick each package comes, however there are small things I’d like to be fixed, one is the “remind me” option when logging in, doesn’t work for me at all, and second is when we write a review it’d be great if we could edit it even after submitting it just to put a bit more to our review. Otherwise this is a great app!

Khai_zhenVersion: 8.3.8
Okay, but…

The app itself is quite good. i don’t believe that i’ve come across any technical issues. i’ve made many, many purchases on romwe and haven’t had any problems. everything came to my door in good condition, however you should not expect the quality of your purchase to be too great. overall, i’ve had a pretty good experience with romwe. i only give 4 stars as the customer support is AWFUL. i would NEVER rely on them as contacting them will only leave them to say “we’ll get back to you”, and they will have you waiting only to receive no response.

JqennaVersion: 8.4.2
Obsessed

Im obsessed with this app! So good

NouuuuRraaaaVersion: 8.3.8
The best

Great app The moment I signed up I got 4 coupons everything is pretty cheap and it’s ships everywhere The tag is super cute and all the clothing is super comfortable 10 out of 10 recommend I use it all the time I don’t have to add things to my coat I can put up to my wish list and then when I’m ready to buy it I buy it and even if I’m just browsing it is one of the best apps I have on my phone

BetterthenyouhahahjkVersion: 8.3.8
ROMWE is lit

I’ve been ordering from them for over a year. I’m always shocked by how decent the quality is for such ridiculously low prices. I’ve found awesome clothes and a lot of fun little trinkets for the kitchen and stuff. I order like 70+ items at a time and they’ve never screwed up my order.

ShikkiSakuraVersion: 8.2.6
Love

Love

Aim_hogVersion: 5.5.2
Points

So there are points hit every time that i check in it doesn't check my points i still always have the same amount of points no matter how many times i check in.

Romwe!!Version: 8.2.0
Great prices

Sometimes not always the best quality, you get what you pay for. But there are some amazing finds! Especially if you’re on a budget. The reviews really help guide you on what’s quality items and which ones are cheaper material

DufourallieVersion: 5.5.4
Awsome

Good app and easy to use!!

RandixxxxxVersion: 5.4.8

ROMWE - Ultimate Cyber Mall Negative Reviews and Ratings

Won’t buy again, for sure.

Hello, okay basically this is MY first time writing my review on ROMWE and this breaks my heart because I used to love this app but I realize something bad and honestly I don’t wanna sound coming off rude probably am but, I’m a little annoyed by what’s going on. so few months ago I made an order on this app everything was going perfectly fine until out of nowhere it gave me a refund okay great & today I was making sure everything was okay not the same thing was going to happen like last time :/ and it happened again! okay, but that’s not fair that I ordered the things first before people i feel like that’s making me greedy?? perhaps.. but literally i don’t know if you can agree with me on this, but honestly I don’t think I’m ever going to be buying from ROMWE anymore because of this going on and probably they didn’t even send my money back. this truly breaks my heart like I said before but I just wanted to write a little review of my experience because I don’t want the same thing happening to you guys if your going to be making any purchases. yes, people do have very good luck but most of us here in the reviews we do not and that’s why we make reviews to make sure the same thing doesn’t happen to you guys but anyways, if you are going to be making any purchases from ROMWE be careful and be safe with that ❤︎.

Swan PlaysVersion: 4.5.2
Upsetting :(

I've ordered from here a couple times and there weren't many issues. The clothes are wrinkly and smells bad but it's not that big of a deal, I wash them as soon as I get them. However, I wouldn't believe everything the app says because I purchases items that were said to be in stock yet after purchasing all my items, I waited for at least a week before contacting customer service. It said that my order was still processing and I didn't mind that much because the app said it takes 4-6 days to process and it had exceeded that time frame so I was curious as to why my order wasn't beyond processing. Upon contacting customer service, I was told that one item on my order wasn't in stock and I was really confused but customer service apologized and assured me that as soon as there was restock I would be given the item I ordered. The next day I checked and I saw that there were "refunds in process" for many items I ordered so I contacted them again to find answers and was then told that I was getting a refund but not the items, as I was previously told I would be receiving. This is honestly upsetting for an app that I like and use. I wouldn't recommend this at all to anyone. You're better off using Forever 21 or another store app, it's pricier but it's legit.

Mma.sonVersion: 4.5.4
Do not buy anything from Romwe.

I ordered three shirts and two shorts from Romwe. I decided to order from them because their items were cheap and cute and they fit with the trends now. I needed some new clothes so I brought from them. It took them over a month to get to my house, and I live in the USA. When they finally came, I was extremely disappointed. The items I had waited over a month for and was so excited for them to come, were made of sup-par material and were definitely not true to size, as the reviews said. I am a small-medium normally, and I ordered my shirts in large and extra large so I could have some oversized shirts to wear. They were small on me. The larges were small on me and the extra large was my size. They also are in the fast-fashion industry which supports child labor and pays their workers less than half a cent an hour to make the clothes. Many of the fast-fashion workers die because of the poor conditions they work in. I wrote a review on Romwe and they deleted it because it was one star and I talked about fast-fashion. Their customer service was abysmal and they were very difficult. I was unable to track my package. And I am not a Karen saying this, I’m a teenager who just wanted to buy some trendy clothes to go out with her friends in.

I need my freedom 1Version: 4.5.4
ROMWE CUSTOMER SERVICE

I just spent 3 weeks tracking my order. It finally says delivered, notification pops up on my phone. However, I’m home and the carrier hasn’t left anything. I check and it says my order was signed and delivered for...the only problem is I never received it. So naturally I quickly go to customer service to kindly ask where my things were. I hope you don’t ever have to deal with Rachelle, Jane, or Sally. They did not listen to me at all. I explained with screenshots and proof that the carrier would not let me file a claim. Well they’d say call them instead. Except when Rachelle first told me that I DID CONTACT THEM. They advised that only ROMWE could file a claim. So I told Rachelle this, she disconnected my live chat. So rude. So then I get back on and get Jane. I ask for a supervisor because I need someone who understands and I’m salty about Rachelle ending my chat without my consent. Anyways. Lucky me, Jane is a supervisor. Can you believe she told me to just call the carrier and ENDED THE CHAT. Not even an apology?! Finally I get Sally who didn’t even ask me what I wanted she just copied and pasted to have me contact the carrier. So frustrated I did contact the carrier again and spoke to the carriers supervisor who advised me again they CAN NOT file a claim. ROMWE would have to and that I should probably leave a review with them about my customer service experience. So here I am warning you all to not waste your time with ROMWE. & instead try an app like...FASHIONNOVA where the customer service is always on point and your clothes will actually fit. Anyways, I wish I could give ROMWE zero stars for such horrible customer service but one is the lowest I can go.

SunflowerDreamsVersion: 4.3.6
What even is this app..

My first click onto the app, I was rushed to sign up...okay. but then you ask immediately how I like the app. I don’t know? I don’t remember what the app was 🤷🏼‍♀️ You didn’t even give me a chance to check out what the app even was. is it to buy stuff? Clothes, cheap stuff, wish type stuff, I don’t know? so I clicked meh so I could move on to find out what the app is. Then, I’m brought to this screen. do I want you to contact me? No? I really don’t. But I figured I’d at least let you know how rushed I felt. I still don’t even know what this app is for or about but I’m already pushed into being contacted by email? I think not. actually, I might as well copy paste this into a review.... also odd thing to point out it fights me to use capital letters at the beginning of sentences... which also leads me to feel this app was all around rushed, not well thought out, and likely a scam of some sort. I won’t even be looking into your app further immediate delete. Also, it pushed me to the contact us page just to let me type out this entire review… Just to tell me I can’t leave a review on the app unless I login 😂

SmokeyBehr1996Version: 5.0.3
This app is sketchy

I order a lot of clothes from this app spent over 143 dollars. Well one of the pieces I got was a two piece black shorts and sweatshirt. I reviewed it to earn my points and I put that I was very disappointed with this outfit because I took it out the material was very cheap and super see through I held it up and you could literally see through it completely. This outfit was 13 dollars and 35 cents. After I reviewed this item I reviewed all the others they were all sent to pending until they were reviewed by someone that works for the app. When I went back to see if they were reviewed it told me every other item was reviewed but the one I gave a bad review for. meaning no one would be able to see this review so they wouldn’t know if it’s bad quality or not. Then I went back the next day to see if they approved it yet and it was just gone disappeared. Just a very sketchy thing that happened. Everything is a very cheap material very see through clothes. For how expensive some of the things are you’d think they’d make it with better material but I guess not. Still a good app for some of the clothes but just be careful with the reviews.

Lexcb1515Version: 4.2.6
Worst clothes and customer service

I ordered a little over $50 worth of clothes off this app... for the price and from the reviews I was expecting the clothes to be cheap material and run small, so I ordered a size up and even two sizes up on everything bt when I received my clothes half were damaged and they were all still way too small even after ordering a size or two up. When I contacted them about this first they told me I’d have to pay shipping back to get my refund and I wouldn’t be refunded the initial shipping cost... so when I argued I didn’t think it was fair that I had to pay shipping there and back since it’s not my fault the clothes were damaged and way too small they told me they’d go ahead and just refund me ... when I finally got the refund it was only $10 ... I contacted them about this and they said I was only refunded for one item and if I wanted the rest of my refund I’d have to send my items back , which at this point I had already thrown out or given away since I was told I was getting my refund... when I told them that they said ask for the clothes back and send them back ... no where in the conversation from the last time I contacted them did they specify I was only getting refunded for one item ... after a week of arguing with these people they offered me 300 points for the inconvenience... which is worth $3 that I can use to cover up to 70% of the cost of another item not including shipping... like that is seriously insulting they’d offer me $3 for my $50 order I was told was going to be refunded to me ...finally I just gave up since as I told them multiple times I threw half the clothes away and gave the other half away and I’m not going to ask my friends for them back... now I’m just angry I lost $50 after I was told I was getting a refund ... never giving these people another cent again

BaaarssVersion: 3.5.6
It’s a scam

Ok i will admit, i’ve ordered a bunch of things from there that have actually came in the mail and were pretty good items for the very low prices they were at. BUTTT, when I made my third order from them, I decided to save my debit card so i wouldn’t have to put it in anymore because i knew i was gonna order again sometime soon. a couple weeks ago, i saw on tiktok a video of a girl saying shein took her information and hacked her phone somehow. i didn’t believe it. but when i saved my card info, literally my whole phone was hacked and i don’t know if it was from romwe, but i wouldn’t be surprised if it was. after saving my info, i woke up to a bunch of emails saying that my password change was successful for like my instagram, netflix, google, walmart account and MANY MORE. I deleted my card from romwe and deleted the app. btw romwe and shein come from the same company so they’re connected. i had to change my password for every app i had on my phone, which is a lot. so, order from romwe at your risk. the clothes itself are actually nice and come within 2-3 weeks. but it’s a huge possibility that they’ll SCAM you.

Fools_are_WildVersion: 4.6.0
Please Read

On this particular site, it really just depends on picking out the items that aren’t cheaply made. Granted there are a lot of cheap polyester and see through shirts and what not, but I always make sure to check reviews before buying. A huge complaint I have is about the things that are out on the clothes. One shirt has a black and whit image of a girl laughing, but her eyes are blocked by the word ‘DEPRESSED’ on it. Perhaps the creator’s intention might have been to bring awareness, but it comes off like they’re trying to turn it into a fashion style or make it aesthetic. Being religious, and superstitious, I was both caught off gaurd and appalled by a shirt that had in big bold ‘66*’ I was extremely disturbed, and many others had even commented saying take it down- but it’s still there. One thing I find becoming more common are typos. “Harley Davidson Compamy’, or ‘Emergoncy’ and ‘Candel’ (instead of cancel). Whether these were on purpose or the product wasn’t checked before being made and put out to sell, I don’t know.

Ruth's CardagahnVersion: 3.4.6
Really really upsetting and disappointing….

I started using this app not long ago. At starters I didn’t have any problems, and purchase are really cute and it was good material. Really love it… but then the problem came. I do not know if they even read the reviews that it is in the app. On of the purchase came smelling! Smelling really really terrible! I had to wash it multiple time for the smell to go away. Really upsetting because it wasn’t a cheep on either… another purchase that I got it came small size that it said even though I got it a big one just in case it was not the size and it still came smaller that it said it was.. right now I bought a purchase and it said it would came in between of a week, it’s already three weeks and I don’t have it and I don’t know if my other purchase will come because the other one has not come yet… I’m just going to wait for my last purchases to come..(if they even come)… and this is my last time that I will buy.. it is really disappointing because they have good stuff. But I can’t trust this app anymore…

G2854JaeVersion: 5.0.5
INFORMATION GETTING LEAKED

There has been rumours going around that romwe/shein are leaking our information and that is actually true because my friend has a romwe/shein account and after registering for this app and making an account she got three emails that someone tried to log into a Spotify another friend of mine also got emails that someone tried to log into her Instagram account and ppl’s social accs are getting hacked. PLEASE DO NOT GET THIS THEY LEAK UR INFORMATION

VvbklVersion: 4.5.8
DO NOT GET THIS APP IT’S A SCAM

Ok I know for every bad review there’s like ten good reviews but here me out. THIS SITE IS AWFUL. I ordered my clothes in February of 2018 and it’s July of 2018 and I have not received my god damn clothes. It was April when I realized it was ridiculous I hadn’t received my clothes, so I emailed and direct messaged Rome’s and they said “your package has been delivered” I wrote back to them multiple times that it hadn’t but they just kept saying “it had been delivered” . I have totally given up now and I have been asking for a refund for 3 months now. They scammed me and took my money. Now not just that. My friend ordered from this so called “fantastic” site and luckily she did receive her clothes, but the clothes are not even close to what they look like on the pictures! They would be thin, itchy, see through, easy to rip material. It’s not like you but the clothes in the picture, the clothes are made from cheap quality to try and match the picture. Although the pric s are great this site can not be trusted. Overall the site is just awful please take my advice and DO NOT use this app:)

Watergirl1234Version: 3.5.6
Child labor

No one should order from here they use super cheap labour in inhumane conditions to get those cute tops you’d normally pay 50 for for 5 dollars. Don’t support child labour.

SaskeweVersion: 4.0.2
Delivery, tracking

Its been 5 months and still haven’t receive my pakage, the traking hasn’t been updated since may (2 months ago) and the costumer service doesn’t help at all it’s literally talking to a machine that is telling you the same things.

Sam2020!_Version: 4.6.8
.

Une personne que je connais a commander là-bas et elle a fait une grosse commande de 100$ et plus. Quelque jour après avoir commandé elle a reçue une facture de 30$ et plus disant que les articles venait d’un autre pays que le vrai pays d’origine d’où vient d’habitude les choses de romwe ! Si elle ne payait pas la facture mon amie n’allait jamais recevoir sa commande et allais quand même perdre le 100$ et plus qu’elle avait dépensé de ces poches !

XeadecVersion: 4.9.5
It’s okay

I have found a lot of different clothes that I really like but then once I get it the materiel always kinda sucks

TkfjdnendsmwVersion: 5.5.2
Omg

I don’t know if I’m the only one but i think it’s bugging ? Cause when I go on like t shirt it put me on swimwear ect

LolsjdneosjebVersion: 4.9.5
Don’t buy from romwe!!!

They sell cheap clothing for bad quality and have child laborers, it’s all fast fashion and you have to pay for so much for DHL or shipping fee- can’t even find or use a coupon for that. They also steal your info and sell it, do your research, they stole my credit card info and even my PayPal. You will end up losing money and paying for cheap yet bad quality items that isn’t worth it.

David tanedoVersion: 4.8.9
Stupid

Cost me $6 whatever for shipping to canada not bad at all. Then i get a message saying i have to pay another fee for DHL of $23.49! unreal there was nothing in the policy about the fee. Would have been nice to know before ordering the clothes hopefully they turn out nice. 😤 won’t be ordering again from this app

Caiity3Version: 3.4.6
Canadian Custom Fees

After paying 100+ dollars I hade to pay 30+ more dollars for customs and had no idea

FfgghjjgdccvbnnkoouytddxcvhVersion: 4.6.0
App doesn’t work

App really doesn’t work, I was trying to make a purchase and it would not let me place it as it looped over and over again on verify email even though I verified it the first 15 times.. cheap quality of goods and useless app SMH

Dd12458Version: 9.3.0
Romwe

Romwe is my go to shopping app and i can always find cute affordable pieces but after i spend hours going through everything they have listed. I wouldn’t recommend this app for any quick shoppers due to their lack of inclusivity, all bikinis are tiny, tops are tailored for small chests and theirs no in between with the models either they look like they’re on vogue or their extremely plus size it can be hard to visualize how it will work on your own body also most of their products are shared with shein so if you’re looking for an alternative for that this is not it.

Dez.m2Version: 9.1.2
Scam

I ordered clothes in 2017. It is now 2023 and I still haven’t gotten my clothes.

Federica119Version: 9.0.4
Package never came

I have ordered a phone case off this app twice and the second time it was just never delivered to me at all when I have emailed ROMWE customer service multiple times just to get no response from them. Waste of money 0/10, do not recommend this shopping app to anyone.

Cheesburger Big MacVersion: 8.9.0
Absolutely do not download this app!

They steal your info and use it to buy things. this app is a scam AND DO NOTT USE IT.

Psv11Version: 8.7.2
Horrible customer service

All returns will cost you 9 dollars. Also they will not let you return any worn items, which is incredibly stupid because how else will you know about how the item looks on you, the quality, and any other mishaps. Just stick to Shein.

Dwa MVersion: 8.4.8
Basically Shein

It’s basically shein but it separates clothes by style, even though they aren’t even correct. They put fairy grunge into the goth section. I don’t mean to sound like a nerd but PLEASE educate the workers on the different styles of you’re gonna make an app all about it being exclusively ‘aesthetic’

KakaPortoVersion: 8.3.4
Plus size

Not really that much plus sized options, but otherwise, good app!!

Swagmaster4realVersion: 8.3.4
Barely any sizes

I’d love to but from you guys, But there’s not that many size options for plus size people like myself so if you added more that would be be great! besides that’s its a pretty cool app

Gyfthff bc d to be dffVersion: 8.3.4
Boycott

I’m here because I wanted to boycott Shein since it’s bad and makes kids work but this app is literally using Shein’s pictures!!?? It’s like copy paste from shein

Marwah AlsmadiVersion: 8.3.0
Ne commandez pas

J’ai commender et j’ai dû payer 73$ de frai de douane en extra👎👎

Unnonarna.cVersion: 8.2.0

ROMWE - Ultimate Cyber Mall Screenshots

ROMWE - Ultimate Cyber Mall iPhone Screenshot 1
ROMWE - Ultimate Cyber Mall iPhone Screenshot 2
ROMWE - Ultimate Cyber Mall iPhone Screenshot 3
ROMWE - Ultimate Cyber Mall iPhone Screenshot 4
ROMWE - Ultimate Cyber Mall iPhone Screenshot 5
ROMWE - Ultimate Cyber Mall iPhone Screenshot 6