CamCard For Salesforce Customer Service

CamCard for Salesforce Positive Reviews

Good app but needs some workOverall I am pleased with this app and it makes life easier by hooking up to Salesforce. The only problem I have with the app is when it doesn't scan the account correctly. It's understandable since there are too many card formats. However, when you're correcting the account name or entering the account name, the app frequent tells you that your network connection isn't working so please try again later....sometimes it does this after every entered note. It's very annoying. Correct this and you've got a solid 5 star app!.Lee0704Version: 1.2.0

Can't import from non SF versionWorks well. Only problem it doesn't have option to save w/out posting to SF and you cannot import previously scanned cards in its sister app camcard scanner. Easy to fix these. Looking forward to the new version with these capabilities..Disappointed20Version: 1.2.0

It works better than others for SFDoes the job but not very well. Rarely syncs to SF right away, I have to force close and reopen to make it sync. And VERY ANNOYING: It Capitalizes All Your Input So You Look Like You Just Got Your First Phone. FIX THIS.Nic WVersion: 1.2.3

Email Signature edit + Linked In ConnectionI would love to edit my email signature and I am not able to. Also, why does the Linked In lookup not connect..GeniuskavVersion: 1.2.0

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CamCard for Salesforce Negative Reviews

Customer service didn’t existI’ve been a paid Camcard user for nearly ten years. They changed to a subscription format which I chose not to participate. I later added Camcard for Salesforce which is a subscription service. I moved my business to a different CRM but forgot about the subscription. I’ve contacted Camcard 5 times through their support and email channels to attempt to move my Salesforce subscription to the premier. I have had zero response from them regarding this. I have received 3 marketing emails which is frustrating. Good product, but just don’t rely on their service..Ump-57Version: 1.2.3

Major issues on simple problemsI am spending money on an App that crashes, camera will be a black screen quite often. This app has significant problems on issues that should be minor fix. This app would be greatly beneficial for my work; however I am spending more time watching a black screen, opening and closing the app then I would to just enter into sales force on the web. Please get this corrected or I am canceling my subscription..Gstoltz22Version: 1.2.1

Unsatisfactory!The app is for you to scan business card but won’t import the scanned photo of card to Salesforce! Also app offers to attach other files along with several other features that don’t actually work with Salesforce lightening. Should have advertised that BEFORE I purchased! When I contacted customer support they said I should have learned that in the free FOUR free card scan trial that they gave me! Wow, professionalism at its best!.Saralita66Version: 1.2.1

Almost a great app but can’t use itI’ve had a lot if trouble with oddly shaped cards but what makes this a no go is that if the card matches a salesforce lead, you want to attach the card to salesforce, instead you get the salesforce error message without ability to match to lead.JoeyDev123Version: 1.2.1

Should have kept the old versionThis company had an excellent app called camcard. Unfortunately it is no longer available. This app is way too complicated for a business card scanner.PtoonerVersion: 1.2.1

Great concept. Shady ethics. Beware!I bought this app for $80 to enter Salesforce leads quickly. Problem is there mis-spellings consistently and almost predictably. They want you to pay more money for accurate transcription. Bait and switch!?!.Charles1984xVersion: 1.2.0

Terrible app. Terrible serviceThe app didn't work well at all and they refused to give a refund. I never write poor reviews but this time I feel like I have to..MongoosemongooseVersion: 1.2.0

Spinning wheels and inaccuraciesThis app defeats the purpose of saving time because it's more unreliable than reliable. Not worth a single cent until fixed..GoldAcctHolder2Version: 1.2.0

Primitive transcriptionI ended up manually entering most fields...a workflow I can perform directly in SalesForce..NotpickingupsensorsVersion: 1.2.1

Useless app - buggyMost of the cards scanned cannot get properly transcribed into Salesforce. Incomprehensible error message (often missing country or territory? ). Takes forever to upload a scan. You are better off entering card information manually. This app is a waste of time and money.T1rtl3Version: 1.2.1

Not worth it, don’t waste your moneyI downloaded this app to go with my sales force and it doesn’t work at linking the cards you have scanned to Sales Force. I tried to email support and it gives error messages and you can’t talk to anyone to get it fixed. Don’t download the app or waste your money.Beans90210Version: 1.2.1

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