Texas Roadhouse Mobile Customer Service

Texas Roadhouse Mobile Positive Reviews

Gift card useIf you have a gift card that doesn’t cover the entire amount of the check, it’s really frustrating to place an online order. Last week I tried to order from the app several times, get to the checkout and enter the gift card and it kicks you out. I repeated this 4 times. I then just went to the website hoping for different results, but same thing. If the gift card does not cover, it kicks you back to the beginning and your cart is empty. I actually gave up trying to order. I tried tonight with a smaller order that the gift card covers and it worked fine. The problem is that when you only have a few bucks left on the gift card, it is impossible to use with an online order. Thanks.Its doofusVersion: 5.3.0

Back againI got the app when Covid first started, that experience did not go so well . They told us to park in the designated parking spot and call the number which I did. My order was not ready when they said it would be. 15 min later. I get a text that it was ready. They did not say you had to go to the window and pick it up. I waited about 15 min in my car then asked inside where my order was. Was directed to a window outside. Then I got my order and my mistake I did not check it. I did not realize that my order of a dozen rolls was not there. I was all ready back at work so I called the restaurant. The person that answered had me give my email to her and said she would email me a coupon for a dozen rolls I could use on my next visit. I never received the coupon. That is when I deleted the app. I have not been back since. So we will see if things has changed and I receive better service..G-Mann00Version: 5.4.1

One of the Easiest and Best Food Order AppsBesides the fact the food is always delicious and hot, the app is easy to navigate. It’s as good as ordering on the telephone or directly from a waiter in the restaurant. Once you start choosing your good, the app starts asking questions and all you have to do is press the button. No guessing about sides or how many sides come with the meal, no questions about cost of items, there is always a section after each meal for those “extra” items (extra dressing, extra sour cream) and a section to remove items like parsley (my personal herb enemy), lemon wedge, no butter…I never have to put anything in the comment area. This is definitely the best food order app. The employees are always professional and pleasant..FloriaToscaVersion: 5.8.0

Good but Side Option ProblemGenerally, this is a great app. I’ve used it many times, and the only problem I’ve found is that salads are not listed in the first forced side order. If you want two salads as your sides, you cannot do it. I’ve tried adding that in the special instructions, and that didn’t work either. The first list forces you to choose no side, then call the store to let them know you want two salads. You might as well just call instead of using the app IF you want two salads as your sides. I hope they will make both lists include the salads and make their special instructions work in the app. Calling puts you on hold forever, which defeats the purpose of online ordering..JillblsVersion: 4.5.0

App cannot be the only answerWe tried ordering four separate times on the app. Very easy to use but at checkout it was giving an error. Confirm payment method but still got error. Disappointing part is I understand sometimes apps have technical issues. But when I tried calling the restaurant I was automatically sent to a message telling me to order on the app. When I selected the option last option on the phone to speak to someone I ended up with the phone ringing ten to fifteen times the back to the beginning message. This happened twice before I finally just drove to the restaurant to place my carry-out order..Enjoying some TRVersion: 4.2.0

Delicious!❤️❤️❤️❤️❤️If you are reading this, please take my review serious because this is the best Texas Roadhouse I’ve ever eaten it. We arrived in Hot Springs Arkansas on yesterday which was a Monday. We got two steak meals and it was the best steak we have ever eaten. Today is Tuesday and I simply could not pass the place up so I got the chicken fried chicken, which was absolutely amazing. Toward the evening when it was time for dinner of course everybody wanted Texas roadhouse again because it was so good. I decided to get the ribs this time in my husband got the 24 ounce ribeye. It was amazing This place deserves to be featured on, one of the best places to eat in Hot Springs, Arkansas!.Mississippi visitorVersion: 5.16.0

Watch locations carefullyWorks and works well, but has a subtle flaw. The location list can update without warning, putting whatever it thinks is the closest location at the top. This resulted in us reserving at the wrong restaurant and, since the names started with the same letter, not realizing until we had gotten there, waited for the text, gotten the text, and dealt with an understandably confused hostess. The wait was half an hour more at best when we’d already waited, so your app lost you a customer to Carrabba’s that night. Fine for us, but y’all might want to fix it to be more obvious when it’s changing options under the user..MbgnarnianVersion: 5.20.1

Easy peasy ordering!Sitting out in front of the Texas Roadhouse, listening to the happy chatter as people wait to get into the restaurant. It’s nice and cozy in my car and I can order what I want and wait a little bit, pay for it with a gift card given to me by a dear friend and shuttle off to enjoy my meal in the quiet of my home. Thanks so much for Texas roadhouse’s consistently wonderful food and cheery atmosphere as well as getting modernized by letting me order through an app on my phone, so easy peasy, I love it! Highly recommend to any of you that don’t want to brave the restaurant scene:) A+++.Debbs4Version: 5.4.1

Seat PreferenceWhile I visit Texas Roadhouse frequently, I always have to follow-up using the waitlist option on your app with a phone call requesting where I’d like to sit (ex. I prefer a table inside the Bar Ring). Can you incorporate an option that allows that sort of interaction/request while reserving a table (booth, table, at the bar, inside the Bar Ring, etc.). Because I always have to call to specify where I’d like to be seated - the employees at the restaurant suggested I do that instead of using the app - it kind of defeats the use of your app, even though the app is far more convenient instead of being placed on hold. Thank you!.Dan in Buffalo, NYVersion: 6.0.0

Take OutTerrible take out service. They really need to fix their procedures. My food was supposed to be ready at 5:30. We got there at 5:28. They text and said it wasn’t ready, stay in your car. Finally at 5:58 I got the text to go inside. Then I waited until after 6:15 in that crazy entry way for my food. They said “pretty sure it is ready in the back but we cannot have any more orders out here.” Totally terrible. I am fine waiting that long in my car but waiting in that cluster of Texas Roadhouse for that long was a freaken joke..NateSpartaVersion: 6.0.0

Exceptional food/ experienceMy wife has multiple sclerosis, so we tend not to eat in the restaurant a lot which leaves us with curbside pick up. The staff that come out to greet. You are very friendly and courteous and within just a few minutes your food is brought straight out to your car. I live in Youngsville, so by the time I get home, you would think that the food would be cold, but it’s not. It is always delicious, well cooked and well presented. One of my favorite restaurants in Wake Forest..BtrdadVersion: 5.19.0

Almost perfectNot a specific gripe about the app, but about the policy of some local franchises in Northeastern Florida. None of the restaurants allow the use of a delivery service, which doesn’t make sense, when to go orders are available. I was told it was the philosophy of the brand. I’m not sure if I was lied to by my local restaurant franchise owner or if really is a company wide philosophy, but not allowing delivery cuts down on tons of business and in inconvenient. I know I would definitely order more if delivery was available, so I wouldn’t have to leave my party and/or family to wait in a parking lot..OPPinoyVersion: 5.13.0

Pickup to goAlthough they are timely in bringing order to your veh, the past sev times I have been they have left items out of the bag! So annoying! This is not just one small bag, I buy for a family of 4 every time. So normally 3 or more bags of food. Over $100 every time. It would take way too long to sort it all double-checking it in my veh. I live too far away to just swing back by & retrieve my forgotten items! I’ve never called to complain or ask for freebies but hopefully they’ll read this & do better!! As customers we all want EVERY item we pay for, that’s all !!.Keaton123!Version: 5.8.0

Great App But……I love the app definitely gets the job done I just wish there was an option to rate your order after you’ve eaten it unless I’m missing it??! You also should be able to use the app to tell the restaurant that you’ve arrived, what spot your in, and the description of the vehicle like other apps not through text messages directly through the app. Other than that nothing else and with those cons I really wanted to rate it 3.5⭐️’s but I gave it a barely making it 4! Fix this and I’ll will be back to give you the 5⭐️’s I know you can be!!!!.Logans LadyVersion: 4.7.1

My favorite GF steakhouse!I’m gluten free snd really sensitive. I’ve never had a problem here in Houston nor in other states. They make my steak plain with butter and salt. My salad without croutons and I also love to get the loaded sweet potato or green remand all of which taste awesome and I never have a flair up! The order comes with rolls and cinnamon butter which I give my kids to eat. We don’t eat inside as my kid has a peanut allergy and there ARE peanuts at every tables and everywhere. So we always get it To-Go. Been eating here about 12 years if not more. Love the staff too. Quality service..8Romans29Version: 4.2.1

ImprovedThis app has improved over the times I’ve used it. My wife and I like to split a large steak and get 2 salads as our 2 included sides. There used to be no way you could order 2 salads as your 2 sides, because you had to order both sides at once from a list that only had salad once. But now you choose each side from a separate list. They also give you a choice to order extra salad dressing, which I really like because their salads are big!.BPrimeauVersion: 5.3.0

Would not check out! Got blank after tap “place an order”The menu was great, really easy and intuitive to choose the menu and options. However, when I added all the orders and tapped the check out button, it went to blank screen with grey button “place an order” that was not tappable. Always had to go to the place to order in-person. We have wasted 15 minutes every time I tried to order through this app..TuankaVersion: 4.1.0

Excellent restaurant appTruly one of the best apps for ordering food!! They thought of all the things you could need. It flows logically and makes it easy to put is everything you would ask a server waiting on you at the table. I also find the staff makes fewer to-go mistakes and I think it’s because the app is so well designed. I regularly eat in house and get to-go food from the Matthews, NC and Concord, NC locations and both have great staff, service, and execute well on to-go..Parislw21Version: 5.20.1

Does not disappointWe’ve been ordering from Texas Roadhouse almost weekly since the pandemic forced us out of the restaurant and into our home. The to-go app works very well now. A few bugs at the beginning, but all takeout was an adventure until they figured it out. Our location in Hilliard has a separate portable structure next to the restaurant that customers can roll right up to and collect their order. It works great! Brilliant! Steaks cooked to order. You will not be disappointed..WellexcusemeVersion: 4.1.0

Excellent food with great serviceAlways pleased with their service. Whether ordering on their app or going to sit down in the restaurant for dinner, we have never been disappointed. Fantastic staff. Always friendly. Food is excellent. We just placed an order on their app. Took all of 5 minutes. Super easy and user friendly. Thanks Roadhouse for feeding me and my family tonight for my Birthday. I get to sit in my PJs at home with my most favorite people in the world enjoying a tasty meal I did not cook..Is every nickname taken 🤨Version: 4.2.0

Apple Pay?Why does the app say it takes Apple Pay and then when you go to Che out it wants you to type your credit card in with no option for Apple Pay? I will not give 1000 different apps my card numbers. Am I the only one who knows how often this information is hacked from countless different sources? If I use Apple Pay then only Apple has it. If I type it in and it’s processed through your app then you will have to transfer my actually card number. With Apple Pay you’d make more money. Why not just include it and give your customers piece of mind?.Evil EelVersion: 5.17.0

No rolls, Never text to say order is readyOut Roadhouse rarely texts to say the order is ready in take out orders. It’s always “sorry your order is not ready yet” even though it is. The people inside don’t care and say it is not their fault. They should have to show you what is in your order. They make it feel like you’re taking up their time if you go through it. Hence, no rolls in our order today-the main reason we go there..Donna TiceVersion: 5.5.0

UPDATEI want to report the app is working great! A recent update must have fixed the problem we were having. We’ve been ordering without a problem! Thank you!! I have yet to be able to place an order on this app. No matter what we try to order we get a crazy notice about bread and some kind of sauce. We called in our order a few times, updated our app but it NEVER works! Now we just order on the Longhorn app - it ALWAYS works!.PombabyVersion: 4.5.1

WaitlistI continually get frustrated at having to enter my email address into the waitlist part. Because nine times out of 10, the app erases it and I have to keep entering it over and over. I also do not like even having to put my email address in there. There’s no point in that because by the time I read my email it is hours or days later to say that I have a waitlist reservation. I also wish there was a place to request a certain type of seating, such as a booth or larger table..RoadstermaniaVersion: 5.20.1

The best!Texas Roadhouse is by far and away my favorite restaurant:) the app is so easy to use and makes the take out experience easy. The food is great quality at a decent price and I’ve only ever had them make a mistake once on my order but they were quick to fix it and even gave me a free item when I went back as a thank you for ordering and an apology for the inconvenience. I will always recommend to any and everyone!!!.Mormongirl93Version: 6.0.0

The app works as well as the service!Living close to a Texas Roadhouse is a real treasure, especially for a single guy. Great menu and reasonable pieces. But even more than that, the app has worked smoothly and efficiently achieved and every time. Of course none of any of his would matter if the service and food didn’t match up. I am happy to say that my order is always ready on time and delivered to my car hot and fresh. My go-to kitchen..Moderate readerVersion: 5.11.0

Not happyThe food is always amazing, but last time I went there to eat I called to make sure I could get a table and when I got there I sent the txt saying I was there and it told me to wait in my car n they would come get me when my table was ready 20 minutes went by n no one ever came we went inside sat across from the host stand n no one ever came out finally I stepped into the dining room only to be told they were closed. Even after I told them I had been sitting there waiting for my table the manager just said that was unfortunate!.JaysPeachesVersion: 4.7.1

Anniversary DinnerWe have our Anniversary and Birthdays order to go. We enjoy Roadhouse. We use to able to pay cash only when we would order on line, unable to do it anymore very sad. I tried to call in order thinking maybe they can take my order and when I come to pick it up pay cash. But was told orders to go HAS to be a credit card 😢. No more paying cash. I guess we will look for another place for our business. Makes are hearts sad. We have never gone anywhere else for our special occasion. Now we will have to..TheMacesVersion: 4.4.1

Love this placeI know it’s suppose to be 1 out of 5 stars but this I give a 10…the restaurant is clean, employees are quick and very pleasant. The food is outstanding and reasonably priced Absolutely, love this place. And as far as online goes…I give it another 10…super easy to navigate around…really easy to order from and they notify you when your order is ready….I highly recommend this place…great value for price😁.Crazy TrishaVersion: 5.17.0

Delightful SteaksRegardless of location, can always count on the consistency of being served a good quality, flavorful steak cooked to your liking. An excellent value for the price. The salads and sides are fresh and the rolls brought to the table are yummy. Just don’t eat too many! Cannot comment on deserts as the meal is always more than enough. Service has always been good and staff friendly. Can be a bit noisy, not recommended for a romantic dinner date..MrsSnodgrassVersion: 5.7.0

Perfect for the Picky OrdererI love this app and they make it easy order and also easy to remove ingredients you don’t want. The only reason I didn’t give it 5 stars is I wish there was an area with more than 20 characters to say if you wanted regular butter (not a fan of the cinnamon butter) and garlic butter, that’s offered as a topping but not on the toppers list to check. I add this every time but it’s almost never included in my order..Cool2bJulesVersion: 4.2.0

Where’s the 2nd side?I’ve called in many orders to your restaurant without problems.. since now we have to order online, I enter one side with a steak and then enter the second and by the time it takes to click on check out, one of the sides is gone. To get two sides, I end up paying for one of them. Staff doesn’t answer phone calls, so there’s nobody to question about this.. funny how every nickname is taken too so it’s hard to submit this.Bisquit2007Version: 4.1.0

We went yesterday for the first time ..We were so impressed, I think we’re going back today. Both the service and the food were perfecto! My husband is a Veteran and they even discount your check for that. Also a private family bathroom which is important when your spouse is in a wheelchair and needs your help. It couldn’t have been a better experience.. A+++++.CJ1015986Version: 4.5.0

Has a few Ui and usability issues but works okCouple of nuts: 1. Does not trigger password managers (input fields for userid/password are not tagged correctly to trigger auto fill correctly). This is a serious usability problem for good security- choosing long unique passwords for every website is necessary hygiene for the modern Internet. This also happens on their desktop website so I suspect fixing that will fix both. 2. No direct PayPal or Apple Pay support. Seriously folks, this is 2022 - unless you have a stripe reader, doing manual entry of CC info is baroque and user unfriendly. Acceptance of mobile payment is still not universal in all TR restaurants, so buyer beware. It’s pretty nice to get on the waiting list early, but the above 2 items are major issues with this app. Not overwhelming, but obvious improvements are necessary..Dboyes99Version: 5.7.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.1.0

Texas Roadhouse Mobile Negative Reviews

App sent order to different state—still waiting for refundAfter using the app successfully numerous times, I had the misfortune of having it send my order to a completely different state. I was charged for the order and did not realize what happened until waiting to pick up my order at our local Texas Roadhouse. The restaurant actually helped figure out the issue. I had to place a new order and pay again as the refund needed to come from the restaurant that received the order and payment. I called the other restaurant to cancel the order, but no one there knew how to refund my money. They told me to expect a call from the one person who knew how to do this the next day. I waited and called again during the hours they said the person would be there with no luck. I have called repeatedly and have been told I would get a call back, but I still haven’t heard from them or received a refund. I want my money back. This is ridiculous. I would appreciate someone contacting me about this issue..StrattoniVersion: 5.13.0

Worst experience possibleI’m forced to order via technology when I call the to go order phone number. NO HUMAN on other end. I’m told I can download the app OR receive a text to link me to order. I choose text-TWICE-nothing... So I reluctantly go to App Store to download- go through the whole tedious order- TRY to set up account- restaurant receives my order - I know this because I receive text saying so. Text tells me to text back HERE when I’m at the to go pick up. I respond- text won’t go through. GOOD GRIEF- I’ve been sitting in the parking lot pick up location THIS WHOLE TIME just trying to save us getting out of the car. All of this leaves a very bad taste in our mouths (pun) concerning doing business with Texas Roadhouse. I still am not able to set up account... We detest going in to sit for a meal because of the ridiculous sing/dance routine the wait staff is forced to do. Makes me just want to hang my head for them/ it is SO embarrassing. Food is decent but this whole order / app / phone failure is just absurd..StillAngryTravelerVersion: 4.7.0

New Account?I downloaded The Texas Roadhouse app a few weeks ago to use call ahead seating and again the same week to order online for pick up. It worked Great 2 weeks ago! Last week I went to use the app and it didn’t let me log in....I was sure I was using the correct info to log in because it worked the week before. Even deleted the old app and reinstalled it from the App Store and it still did not allow me to log in. The new app that I downloaded made me create a new profile all over again! My favorites were missing along with the coupon for a free appetizer on this new app. I tried to use the app today to order online and it will not let me! I have wasted over an hour trying to figure it out but no luck! I use apps for convenience but this one was too frustrating to use. Sorry you lost my business again today because your food is delicious!.Nivek SirVersion: 4.0.3

Doesn’t even make top 25Of the dozens of restaurant apps we use this doesn’t even make the list of ones I cringe at the thought of using. We order takeout from Texas Roadhouse less and less just because it’s become such an unpleasant experience. You can’t call to order. There’s no good way to order online. Other restaurants have stepped up their takeout ordering processes during this crisis and Texas Roadhouse has done the exact opposite? Seriously? Every time we place an order there’s some glitch and end up having to call the restaurant and wait to talk to someone to fix the problem or answer a question. How hard can it be to do what other restaurants do easily: look at a menu to see if there’s anything of interest; see prices; select items; see when it might be ready; place order if it seems reasonable. Has anyone from the company even ever tried to place a takeout order? After today we probably won’t order again..Whattimearemyshowson?Version: 5.3.0

Great restaurant - terrible app.I’ve used the Join the Waitlist feature in the app the last three times I’ve gone to the restaurant and every time, I don’t get notified when our table is ready. This latest time, I joined the wait list @ 5:33pm and was quoted a 25-35 minute wait. Got to the restaurant at 5:55pm, checked in with the host, gave him my cell number and had him read it back to me due to all the problems I’ve had. Host tells me it’ll be another 10-20 minutes for a table. We wait 30 minutes until I finally go check on our table. The host tells me they’ve been texting me for 20 minutes. I received no text messages, just like the other 2 times before. Host tells me not to use the app as it doesn’t always work. I also speak to the owner/manager about the problem. He also tells me to not use the app. And yes, I checked my phone. I don’t have any text messages being blocked..Joerf333Version: 4.9.0

Faulty AppI am not sure why the old app made a mandatory change but it is not for the better. I normally get Texas Roadhouse at least once a week but because of this app, I have been going elsewhere because it is frustrating. Although I saved my profile and information attached to it, it would not let me log in and even after double checking the accuracy of my information, I still cannot place an order.. on this new app, all I can do is locate a local Texas Roadhouse restaurant and the time I want to pick something up but it doesn’t allow me to access to the menu to order and with this malfunction that is called an app, I will not allow access to my debit card. Texas Roadhouse, please fix this app or find a way to back to the old app..Remember, updating apps isn’t always a great idea. If something is not broken, it shouldn’t be fixed..K.O.212Version: 4.0.3

Great restaurant, absolute garbage app.There is only one location in St George Utah. The restaurant is great and the staff is amazing. The app however is another story. Whoever is in charge of the integration between this location and the app should try to use it. First you couldn’t even order to go. Then To go check in doesn’t work, seat ahead check in doesn’t work. Multiple times I have waited well beyond the advertised time and tried to check in multiple times through text. It never works and the staff and me just get frustrated. It’s 2021 and every other chain has really stepped up their app and remote check in process. The developers for this app should get with it or figure out the issue with that location. Supposedly it has been put up the chain to corporate from the restaurant with no resolution..Ingram.trevorVersion: 4.2.0

App was better beforeI don’t know why y’all had to change this app so much, I liked it way better before, it had my debit card saved in it and was easy to use, now since I had to completely reset my account for some stupid reason after updating I don’t have my card saved in it anymore and there’s no option to just add a payment method and says I have to order something to add it but I never use it that way, I like to use it to pay my bill after a meal because I eat at the bar and it makes it easier to just pay on the app because the bartender is always very busy, but now I have to re-enter my card info ever freaking time I pay so it’s just an inconvenience now. Why couldn’t y’all just leave good enough alone??.BoeatisVersion: 4.0.5

Why did you delete my reviewY’all deleted my review. Shame shame shame!! I got a notification saying that I received a response here, but there is no response, you guys completely deleted my review. I ordered my food through this app last week. I was told to sit in the car until my order was ready & that id get a text when it was. Since an hour had went by and still no text, I decided to call the restaurant asking what was up with my food. They told me that it had already been ready for 30 minutes. You clearly didn’t tell me. But funny thing is I did finally get that text telling me my food was ready, it came through in the middle of the night while I was sleeping. Obviously by that time the restaurant was already closed..ConservativeStasiaVersion: 4.5.1

Bad customer serviceI placed a online order. In the Special request section I added a note in under 20 characters. I requested “jalapeños on the side” When I picked up my order, there were no jalapeños so I asked for them. The lady said she did not see it on my order. I told her I placed it on the special request section. She stated that she would have to charge me because it was not on my order. I told her I didn’t mind being charged, but it was on my order. She started arguing with me that it was not. I showed her the order ticket on my bag and it showed the note about adding jalapeños. She continued to be argumentative and rude so I said never mind and I left. I could not believe I was treated so rudely about jalapeños. If the special request is going to be ignored, why add the option to the order?.Jerrie GVersion: 4.0.6

Keep getting kicked outEvery time I try to pay for my to go order I keep getting kicked out of the app and have to go back in and replace the order and as soon as I try to go pay again I keep getting kicked out. I’ve been trying for over 45 to place my order and get nowhere due to being kicked from the payment screen back to the Home Screen and logged out of my account. Tried doing my order as a guest and again once I got to the payment screen I got kicked. I love Texas Roadhouse and don’t get to eat there often but I’m trying to order and can’t even place my order online through the app or website. It’s frustrating. Please fix and I’ll change my rating.Celica MommaVersion: 5.11.0

Most bugs with an appTried ordering food before I was heading home. It took 30 plus minutes to get the app to work. It kept telling there was an error signing in. I continued as a guest. Then it wouldn’t load the payment page. Once all of this was said and done and I clicked checkout it took me to the main page didn’t tell me my order was placed or anything I had to go to my email to see if my order was placed. Whoever deals with the fixing of the app needs to take a better look at it and see what can be fixed because that was harder than what it needed to be..PunkeedooVersion: 6.0.0

Texas Roadhouse Gift Cards Are a JokeI saw a review from January about not being able to split payment from a balance on a gift card and paying the remainder with a credit card. It is now the end of April and Texas Roadhouse has not fixed the problem. If you plan to order food via the app, do not buy gift cards…do not gift anyone a gift card because they will feel frustrated with the experience. Texas Roadhouse needs to address this issue immediately. It has been months since they were first made aware of this problem and Texas Roadhouse has done nothing to remedy the problem.David in TampaVersion: 5.5.0

New app is horribleMy information was deleted from the new app and it forced me to create a new account. Once you create a new account, won’t save any of the information that you enter in when you create a new account (fave restaurant, favorite order, email address, Apple ID info). I lost a free app that was added to my account. I spent at least 45 minutes trying to figure out the app just to order online. After my order was submitted it isn’t giving me a status update or any instructions for curbside pick up. This update a new app is horrible! I can tell you this will definitely discourage me from ordering from Texas roadhouse until it’s fixed. It was a hassle..Duckie0622Version: 4.0.5

Can’t log inI got the app because I was going to order pickup and in case there were rewards attached I wanted to set up an account. I tried several times to set up the account on the app but it would boot me out to the beginning. I ended up setting up my account online on my computer and ordering there. I then tried logging on using the app and it keeps booting me to the “log in or order as guest” page, so there’s a glitch on the iOS app. Looking forward to my order, but your app does me no good (for order history and benefits) if I can’t log in. Thanks!.PsalmyVersion: 5.5.0

Gift cardGift cards do not work on the app. If you want to use a gift card for a to go order I suggest you save yourself some time and a major headache and just go in person. I placed an order 5 times and it cleared my cart and kicked me out when I tried to use a gift card. Also I tried to call in and order in person hoping someone would be able to accept my gift card and the automated system told me to download the app or order online essentially kicking me back to square one. Honestly one of the most frustrating food ordering experiences of my life. Lesson learned, do not gift Texas Roadhouse gift cards! Thanks!.ZHansen24Version: 5.3.0

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 6.1.0