The 7-Eleven Trans@ct Prepaid Mobile App lets you manage your account wherever you are, whenever you need it.
Find a participating 7-Eleven that offers no-cost¹ ATMs.² Pay bills at 7-Eleven stores or online. Locate the nearest 7-Eleven store to load³ funds to your card, see transaction history and use online budgeting tools. Send⁴ money to friends and family. It’s secure, fast, and best of all, free.¹
Learn more about the Trans@ct Prepaid Mastercard® by going to www.Transact711.com.
1 While some features are available for free, certain other transaction fees and costs, terms, and conditions are associated with the use of this Card. See the Cardholder Agreement or Online Account Center for more details.
2 There is no cost for ATM withdrawals performed at participating 7-Eleven locations. Visit www.Transact711.com for a list of participating 7-Eleven locations. A fee applies for cash withdrawals made at all other domestic ATMs, plus the ATM operator’s fee, which may vary. See your Cardholder Agreement for costs, terms, and conditions associated with the use and reloading of this Card Account.
3 The Netspend Network is provided by Netspend Corporation and its authorized agents. Netspend is a licensed provider of money transfer services (NMLS ID: 932678). Netspend’s licenses and related information may be found at www.netspend.com/licenses. Fees, limits, and other restrictions may be imposed by Netspend and other third parties in connection with use of the Netspend Network.
4 No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; a $4.95 fee applies to each such transfer conducted through a Netspend Customer Service agent. The Trans@ct Prepaid Mastercard is issued by Pathward®, National Association, Member FDIC, pursuant to license by Mastercard International Incorporated. Netspend is a registered agent of Pathward, N.A. Certain products and services may be licensed under U.S. Patent Nos. 6,000,608 and 6,189,787. Use of
the Card Account is subject to activation, ID verification, and funds availability.
Transaction fees, terms, and conditions apply to the use and reloading of the Card Account. See the Cardholder Agreement for details.
Mastercard and the circles design are registered trademarks of Mastercard International Incorporated.
Card may be used everywhere Debit Mastercard is accepted.
7-Eleven Transact Prepaid Negative Reviews
The worst ever!I would put a negative number if possible I spent 4 hours to be told I wasn’t born in the state I had on my account so they refused me my money after lock-in my funds. I wasn’t forewarned just told after they locked my account my money wouldn’t be available for 7-10 business days while awaiting a new card! When I spoke to the 1st customer service employee they were no help just rude & played dumb they manage to get me off the phone with no solution. I got the next 3 to put me in limbo on hold for over 2 hours total. I heard hold music till it just stopped! Call back to be told again please hold, she just left it muted till I hung up & after screaming till I wanted to lose it I got charged the fee they all claimed would be waived due to inconvenience & trouble involving my account. This company needs to be shut down it’s pathetic & so are each and every sorry p.o.s I dealt with this past few hours & terrible waste of my life I’ll never get back. 👎🏻.Call.meh.potusVersion: 6.1.4
Worst Customer Service Ever!I was alerted to a potentially fraudulent charge on my account and I confirmed I didn’t make the charge. Instead of just refusing the charge, they shut down my whole account! I had over $200 on my card that I was using until payday. I was already annoyed that I couldn’t reach my money and the first representative told me I would receive a new card within three days. Five days passed and no card. The next two representatives were very unhelpful and I finally spoke to a supervisor who also didn’t seem to understand what she was doing. Terrible experience all around. My money should not be held hostage by them..Lisa11484Version: 6.3.1
Scammed my teenager out of $40This debit card is a total disappointment and scam. Don't purchase the card. Not only do they want your social security card and full date of birth, they want access to your email accounts and password. When I tried to call the number on the back of the card, there is no option to connect with a live person. So no customer service representative, but plenty of options to "reload" the card. Lost the $40 bucks. But what the heLL are they data mining my kids accounts for...his games??
Someone out there MUST start a class action lawsuit...I'll jump on board in a heartbeat!.StuffedClosetVersion: 4.9.6
My experienceFirst off there are WAY too many fees to purchase to send money to receive it it takes over 30 mins to get in contact with anyone from customer service and they will blatantly tell you information about you is wrong. Someone stole and used money off my card leaving me with $12 on my account they told me they couldn’t do anything about it and said I had to purchase a new card that was $9 … it’s safe to say this is one of the worst debit cards around.ZvdavbnssVersion: 6.1.4
Apps never work and fraud claims aren’t approvedThe apt never works on the first try. Sometimes closing and opening the app two times to get it to work when it does work. They like to temporarily approve claims but right before the 90 days they take the money back. They appear like a bank would, charging you a monthly fee to normally insure your money, but that charge is just to “keep your saving acct open” and that’s it. Left the account with negative the claim amount and switched my direct deposits..BugmebabyVersion: 6.2
App does it work for iOS.I have downloaded and deleted it many times thinking it’s me but right after downloading the app on my iPhone 13 I hit log in and it takes me to log in screen but as soon as I’m going to type my login info it goes back to main screen. Please fix this I been trying to upload my checks. I been logging in on the official website..MarTrillVersion: 6.1.4
Rewards feature doesn’t workRewards feature doesn’t even work it’s not just with my account I’ve tried to do use it in the app it just sends me back to the Home Screen I also tried with safari did the smear thing and also had my friends and family try and it did the exact same thing fix your app Netspend.Dat’10Version: 6.6.3
Really bad card!!I honestly who ever intent to try and get this card dont even dare, the service is really bad, i reload mine and after 3 days of doing that it still wasnt active even though i sent everything they wanted it they wanted me to send them papers back again is not worth anybody's time to be honest so if i were u, save ur headaches with it and get a different one totally disappointed!!!!!.Ze0teVersion: 4.9.1
Horrible Can’t get into the systemI put 200 dollars into the card at ta 7-11 and haven’t been able to set up my account. Can’t get a hold of anyone. System keeps telling me something went wrong but won’t actually give me options to fix anything. Rats.J.U.J.CVersion: 6.7
This app is a total SCAM!I just bout this card and put 30$ on it for it to not even let me access my money, and they want me to talk to customer service for no reason. I want a refund and for this app and card service to be shut down. This is the 2nd time this has happened.Toes joesVersion: 6.2
HORRIBLE CARD DO NOT BUYThey make you go through of all these steps to activate a card . I have resent my info countless times and still haven’t had my card activated. I have spent 150 on my card and can not even spend it. Why make us load the card and we can’t even use it yet....smh..ZaymontanaVersion: 5.7
DO NOT BUY THEIR CARD!!Do not buy their card they be so shady askin you to send a copy or your id and social security also whenever you ask for a refund they charge you seven dollar so i wouldn’t recommend gettin it just a warnin but buy at your own risk i guess i wish someone would’ve warned me before buyin..HsiskssudiVersion: 6.0
HorribleWhy have an app that you can’t even activate the card . You want pictures of my personal documents yea right. Horrible give me back my money this is a prepaid card not a personal bank card clown.Bryron46Version: 6.1.4
Fake doesn’t workI bought a card the other day just for it not to work and when I tried calling customer service they answered them hung up never buying this scam ever again.JooJookidVersion: 6.1.4
App won’t workEvery time I try to log into my account using the app the screen goes white then reverts back to the same login page.Qqssr qqwweVersion: 6.1.4
Not a good appI forgot my password and when I reset it it asks me to enter my current password, and it’s ridiculous since I totally don’t remember my password so I asked to reset it and you ask me what is my current password????.Lalala9876543Version: 4.9.6
STAY AWAYThis app and service is the worst of its kind by far. The app is worthless and barely ever loads and good luck asking anyone at a 7-11 store for help. They were as useless as the app itself..Josh BBVersion: 6.1.4
Mobile Check Load FailEvery time i try to upload a check it says call a #, when i call that # they are no help at all, HORRIBLE..Gino D WilliamsVersion: 6.1.4
Just stay away really tedious serviceYou’ll be calling customer service if you buy this card. Unusable until they decide to fully activate your card. They will tell you it’s “partially activated”.Monster NyanVersion: 4.10
App problemsIs there away the app can get updated or fixed I can’t log in the app it gets so glitchy.Ne;mrmkmo kmkVersion: 6.1.4
New updateI hate the new update on the app , all of features that use to work don’t now , they changed it . I dislike it now.Orv45_Version: 6.1.2
Not workingI have the card and everything and can’t get logged on??? Keeps sending me in circles.LuvmyTonyVersion: 6.1.4
What a disasterThis is the WORST way to give someone money, this isn’t simple, it’s a chore. If you’re ever in a rush for a present, handing them money is better than this god awful program.AbooyahVersion: 4.10
StupidRequires Social Security and if you don’t allow them to have it, however much money you put on there is gone..You want my name?Version: 4.8.4
RefundDo not buy card been waiting on a refund check for two months now HORRIBLE SERVICE.Ardes L RVersion: 6.2
Could not activate my cardThis is the worst app and does not work.Xxelmoxx21Version: 6.2
Scam cardThis card is a scam. Avoid if you don’t want to lose your identity to theft..Anttran5050Version: 6.2
ScamDon’t buy this card , it’s a whole scam.
Customer service is even worse.Ismael408Version: 5.4.0
Zero starsDoesn’t let me login don’t download this app.Vividdd323Version: 6.1.4
Scam for NETSPEND to collect dataOnly reason for this app to exist is to let NETSPEND collect usage data for advertisements..Antidote4humanityVersion: 6.5.1
UmmWhy do they ask for so much information like I’m a teen there’s nothing they need from me.Hot Pocket BussyVersion: 6.0
Doesn’t even workSave your money and time
Every transaction is $1
Every reload is $$
Will not link up 711 points to my account, to use them
Kind of rude ….Gperz40Version: 6.1.4
This is a scam go to a normal bank/credit unionFees for everything, don't do it..ChingaSe TuMadreVersion: 5.4.0
Scammming lowlifesAvoid at all costs it’s complete scam..EffnetspendandtranactVersion: 6.4
Don’t get thisHacked my social security from this wiped out my card 😡.Savanna8282Version: 5.4.0
DO NOT GET THIS CARDTHIS SCAMMED ME OFF 30 DOLLARS I DO NOT RECOMMEND IF YOU HAVE ALREADY BOUGHT THE CARD, RETURN IT.SlowedandreverbedwordsVersion: 6.1.4
Broken 711THE 711 TRANSACT APP WONT LOAD.AgentØrangeVersion: 6.4
Don't buy a card from themTheir company is a scheme. You'll end up paying like $5 just to make a transduction and another dollar every transaction.TvolakVersion: 4.5
Don’t buy it / no la compres🤦🏻♂️ Worst card ever $245 Same day I canceled it, now I have to pay for they can send me an check pay feeds and wait 10 business days. Es la peor tarjeta que puedes comprar, evítate problemas, deposite $245 y no los puedo gastar asta que compruebe mi identidad mandarles documentos ( una identificación y una carta de domicilio). Tienes que esperar 6 días para poder usarla en lo que hacen el trámite, cancele y a hora tengo que pagar recargos para que me manden un cheque y esperar 10 días laborales 🥴 I hope they send me my money..Nancy233Version: 6.1.4
THE WORST ‼️I just got the card a day ago and have no idea why it’s saying my account is locked when I have my password correct and username and have not gotten it wrong I’m working on my refund,from experience PLEASE DO NOT GET THIS CARD OR THE APP this company needs to get shut DOWN ASAP such a waste of time i called at 8:20 and they are closed now another day without my money is wasted will never make a purchase with them ever again this app is very unprofessional I’m vary disappointed ‼️.Btb.skyVersion: 6.1.4
Disappointing and a scamSo I’m a teen and that mean I don’t have a social security code so o really can do it, its a waste of money and you guys want to now everything about me and it’s a Master card? Not a credit or debit card? It’s honestly dumb and they have told people from 2 years ago that they will change it but they didn’t? How about you just let be simple easy and not that stressful, please just change how I have to have a security code and that you want my address? Really disappointed on you.King><><>Version: 5.7
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