IKEA Saudi Arabia Customer Service

IKEA Saudi Arabia Positive Reviews

You are right! My experience with ikea customer care is horrible !They are so unreliable, and if you buy something you cannot exchange it . Only return! And they have no clue on your information. I had a year of communication with them it was a nightmare.NasefyaVersion: 3.1.3

Keep your info up to dateOnline shopping isn’t an easy thing i takes hours of going throughwi was charged 100 riyal fir delivery even thoigh you say free delivery for irders above 500 riyal. My order was 1200 and i paid 100 for delivery. products to make a decision on what you want to buy. And then when you are finally done and have made your decision, you go to checkout only to find several items OUT OF STOCK.. even though it doesn't say so on the page for that product, it says IN STOCK. This really really pisses me off it happens to me every time i online shop from ikea..Unleased customerVersion: 3.6.7

UselessThe prices are in £, which is super helpful in Saudi Arabia (yes, that was sarcasm). You can’t save your address. You can’t submit a customer service request. Further, the 2 customer service requests I *was* able to save early on were deleted and never resolved (this includes *never* getting my points on an SAR 6,800 purchase). This app basically just takes up memory on my phone and makes me angry when I try to use it. This appears to be its chief purpose..محامي أمريكيVersion: 2.0.0

Fix itRemove the “update available” notification because it’s making using the app useless!.Omar466Version: 3.2.6

Just excellentI’ve been using it for click & collect service & everything is smooth. Thank you IKEA.1984zkmlVersion: 3.6.4

Order Stucked4 days have been passed and the order shows that it has been confirmed , why my order is not being procssed.Saleem22910Version: 3.2.0

Thanks for your IKEAI’m so glad to use your apps and your delivery stuff are so professional teamwork Thanks again.Sa7ronVersion: 3.4.0

Easy and EfficientEasy app with best offers updated.Dr.FattaniVersion: 4.0.1

ThanksReally easy way for shopping and payment.Abu Anas526Version: 3.2.0

Amazing new experience with IKea friendsSaudi Customers ... please enjoy the Ikea friends rewarding program through this amazing app!.Yahoo_#123Version: 2.0.0

ExcellentWonderful process and info. One item was declared not available n the payment process..ع. الجيلانيVersion: 3.1.1

App reviewsEasy and simple.Refaa123Version: 4.2.7

GoodThe app is fast and easy to use, you can use apple pay which is great. Cons no landscape mode Request : I would prefer to use it in landscape mode in iPad.Donviper777Version: 3.3.5

PicturesPictures in the app doesn’t show all pictures! Why.LluubbnnaaVersion: 2.1.0

NiceIt is easy app to buy home furnuture..NaifMohVersion: 3.2.7

NoteI recommend you to add free shipping in case you buy +300.SpeccialVersion: 3.4.10

Most thing out of stock! I don’t know what I want to pay!The same!.Queen njoudVersion: 3.4.3

Very niceVery helpful, easy to use.عُمْرVersion: 2.1.0

LoveIn love with your application.Ashwag omarVersion: 3.2.0

Please add iKea friends to Apple Wallet for fast accessPlease add iKea friends to Apple Wallet for fast access.ITurkieVersion: 3.0.2

Expensive fees for deliveryExpensive fees for delivery.Didi19772007Version: 3.4.6

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IKEA Saudi Arabia Negative Reviews

Careful...Dont purchase online from Ikea through onlineDont purchase anything through this app. My money is stick there for almost a month. I made an order a month back and since i dint get any response on the day of delivery i was informed that the order not yet processed, i asked them to cancel. Its almost a month and i dint receive my money back. Ikea KSA customer care will tell its under process and within a week refund will be credited, for 3-4 week im hearing the same. Believe me u will get trapped if u buy online. No one to take care of ur complaints... And the stocks shown in this app is unreliable for collecting from store. This app can be used just to see price and for help in store..Abdul.rkVersion: 2.2.0

Not recommendedDon’t use the app for shopping , use it as a catalog just go to shop buy by your self and print paper to the logistic department to sent you stater million times than the application they are too late for technology even the costumer service are also don’t help you for application even the money return are also like dream DO NOT USE THIS APPLICATION !! Really bad experience even one of my friends till now didn’t receive the request for now 9 months.Yoyo4evereVersion: 3.2.10

Very slowThis app is very slow even in new phone and fast internet . If you try to buy using personal computer, the payment to not go. After you enter card information, the page will crash! How it is possible for big company like IKEA to have problems like this ! ?.Moussa5523Version: 3.9.5

Very poor - the app won’t register me.The app does not allow me to complete my registeration (signing up). When I complete writing my data it shows warning message indicating that there’s something wrong in my data. I triple check my enteries and did registeration process again but nothing works. Also I attempted to sign up from their website but it did not approve..Fahad S. 1990Version: 2.2.4

Not functioning appThe search bar in the app doesn’t work and is not showing any results no matter what i search. I’m tired of updating and no changes happen!!! I’m just giving up and not shopping with IKEA any more. Thank you for the annoying experience.SaratraifVersion: 3.8.10

App is different than the websiteSome products out of stock in the app and doesn’t show in the search but it available in the website, also my wishlist disappeared and every time I try making new one the app crash.BeshzVersion: 3.4.8

Bad customer serviceIt’s been 2 months and my shipment didn’t arrive yet, even the customer service didn’t answered my phone calls after hours of waiting !! This is my first and it will be my last time ordering from this app!! ikea is a huge company what a shame...ShoroogaloufiVersion: 3.2.4

Never order from the app!!!Do not order from the app, they will take your money but you order will not be processes. I have a pending order for more than 2 weeks and nothing has happened even after calling IKEA numerous times. IKEA is a great store but ordering from the app is another story, DO NOT ORDER FROM THE APP!!.Khaled1289Version: 3.2.6

Add to shopping bag errorWhen you add items into shopping bag or wishlist, the items disappear after a while and you have to start all over again. This happened several times..AI111111Version: 3.3.10

IssueThere is a problem with the app I cannot remove any item from the bag, it keeps coming back and I cannot complete my purchase.LamgozVersion: 3.5.5

UnreliableFor more than a month and half and I still didn’t get my order. Other people (influencers in Snapchat) ordered afterward and they got their orders in less than a month! This is totally unfair. I come to a conclusion: IKEA online service is totally unreliable..Abdulrahman AlamodiVersion: 3.2.2

Worst appI order was scheduled 4 mounts ago with amount of 9150 SAR, I still haven’t received anything yet. When I summited a complaint against this company via ministry of commerce IKEA informed them that they solved the problem which is not true I don’t know for whom should I go to!!.KhalidjayVersion: 3.2.5

Many Bugs - UnusableWhen I select Dhahran as a city, I can't find Saudi Aramco district in the list. So I can't properly add shipping and billing addresses. Also when I want to have a different size or color of a product, the App crashes in 10 seconds!.Salah AlthubaitiVersion: 2.1.3

Update errorThe app keeps asking to update it, while there is no update in the App Store . I already have the latest version of the app!!!! I can not use the app, each time I open it the update request pops up!.SemessoVersion: 3.2.6

Very Bad AppIkea app is one of the worst app to be used. It very difficult to find the thing I’m looking for. I was looking for something and be cause of this bad app I decided to go to another provider..Ali yrVersion: 4.3.2

Don’t purchase anything through the app!The app purchases are very unreliable. They canceled my order right after I placed it. But the money was charged.Ole-joyVersion: 4.0.5

Keep ask for updatingThe app keeps asking for update, even if it is updated to last version. Please fix this issue . And remove force to update from app.AmsdwebVersion: 3.2.6

Slow and unresponsiveApp barely works, very slow and glitchy. inventory info is never correct,.Captain sandalsVersion: 4.1.8

Pay attentionThis app need to develop and please update stock item number in the app , what ever i ordered will not be available after i pay money.أم عبد الجليلVersion: 3.1.2

LiarsCan’t change payment method expect to the credit card.Tv Time NOT Good like beforeVersion: 3.9.1

Stock checkI’ve been struggling with the items I choose, kwhy does it check the stock availability after the check out?.Mans1981Version: 3.1.3

Out of stockMost of the items i have been looking for are out of stock for more than 6 months !!.صريح بصراحتيVersion: 3.3.4

Worst online order handlingThey are not professional in handling online orders I wait a month they did no deliver instead sent msg to pick up I went to pick up they refused to give I had to cancel the order and buy stuff myself from store Worst ever experience.SaifullahkhalidVersion: 3.2.2

App reviewThe search in the app is not very good . It needs fixing ..ام البراء١٢٣Version: 3.5.6

It’s not workingU should update ur app because it keeps freezing all the time.Kiko_happyVersion: 2.0.0

LagThe app lags way too much.SammyphotosVersion: 4.0.8

App crashesWorst App ever it crashes on my Ipad.AdamE9ttVersion: 3.0.2

عدم التزام بالمواعيدThey didn’t deliver on the agreed date. Do not depend on their delivery.Capt WAILVersion: 4.0.10

Mohammed alfarajخدمة سيئة.Miaf444Version: 3.3.5

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