IKEA Home Smart Customer Service

IKEA Home smart Positive Reviews

Patience pays offWorks great! I got my Dirigera hub secondhand, and my first Kajplats bulb with a lamp from the As-is area of my local IKEA warehouse. One small/odd issue I’ve found is that between 60% and 99% brightness, my bulb turns green if I have it set to red. At 100% brightness and at or below 59% it correctly shines red. Not sure if this is weirdness with the bulb or the app. I suspect the bulb. I didn’t expect the setup process to be without issues considering the provenance of my bridge and bulb, and I wasn’t wrong. Setup took several tries, but did eventually succeed after a bit of repetition and process refinement. My advice to others is a failure doesn’t mean it’s broken or you did anything wrong, it just does that sometimes, even if you get all the steps right. Patience pays off with this equipment..MossChuVersion: 1.66.0

Good but needs more featuresIKEA has managed to make a simple and mostly reliable app for all of its devices. Responsiveness and connectivity with HomeKit is perfect but the app does lack deeper features compared to competing platforms. Things such as detailed energy monitoring and charts. Bulb controls are almost a little too simplified and lack customization for colored bulbs such as themes and effects. All too often I experience the hub disconnecting from the app but a simple refresh fixes it. If IKEA is reading, please keep refining and adding features for future updates..SirRoxoVersion: 1.42.0

Feature requestSo far no issues with the app. Good up time. I would like the see an option to get notified when there is a significant change in power draw from the power monitor. For example, when the clothes washer is done and stops drawing significant power, I get a push notification to let me know. I would rather use that product as a smart sensor than a smart outlet..LoganCook85Version: 1.41.1

Easy setup, lacks featuresVery easy to set up and add new devices. The Dirigera hub and the app have worked flawlessly each time I have added a new device or moved lights around to different rooms. However, the app is lacking in features. There’s no sunrise sunset option to have lights change dim level gradually over a time period. There’s no way to organize or sort scenes. You should at least be able to sort scenes by either schedule or name..Havelove.willtravelVersion: 1.18.0

My first smart home experience at the end of 2025I believe I’m jumping in here at the end of IKEA Zigbee era, but I do find it to be an affordable alternative to what’s out there in the non-IKEA smart home ecosystems. I hear rumors of IKEA ditching Zigbee and joining Matter + Thread going forward as soon as next week. Excited to see what’s next, but I’m happy now and it’s good to know that the current devices will be backwards compatible with the next wave of Smart Home technology..The GonchVersion: 1.60.0

Has some bugsUnable to enable notifications for leakage sensor. Both, notifications and control anywhere are enabled. Each time I try to enable leakage notifications I get this: “We couldn’t save your changes this time. Please, try again later.” Also, there is no way to report an issue: help and support button is useless since it is not related to the app but to Ikea delivery and furniture..AlexeypegovVersion: 1.40.0

StunningThis app (and the frytfur blinds) has been absolutely perfect (along with the updated hub). Jumped onboard 5 years ago and it was years of non-stop problems. But the last couple years have had literally zero issues. It simply works. And with the HomeKit integration I don’t even have to login to my phone or app. Just tell Siri what I want done and it magically happens. THANK YOU!.Shareef777Version: 1.50.0

Does not work when I upgraded to iPhone 15 ProApp was working fine with my iPhone 12 Pro for years. When I upgraded to my 15 Pro, it did not offer me an option to sign on. It asked if I would like to set up a new profile. I tried uninstalling the App and reinstalling. Now I cannot get past my Select A Region. I chose United Stated and the app just freezes..Doesn’t work w/ iPhone 15 ProVersion: 1.19.0

No real complaints yetNo issues after about a month. Some UI quirks, but nothing major enough for me to remember. I’ve had worse experiences with bigger smart home brands. I do wish there was a more obvious way to send feedback or get tech support. The IKEA website makes it very difficult to figure out how to actually contact someone. Thanks for your great work, and please keep the puns coming!.IhaveaverylongusernameVersion: 1.3.1

Solid home automationI’ve had IKEA smart home products for years now, and they’re always reliable, if sometimes a bit slow to respond (which cost them a star). They usually come on faster than they turn off, sometimes taking up to 30 seconds to go dark. But this could be the fault of the IKEA hub or the Tradfri light controllers and not this app.._beowulfVersion: 1.23.1

Getting better!No more hub “can’t connect to device” errors. The app is much more user friendly as it doesn’t freak out when trying to adjust a single blind. Feedback: Ability to view ALL BATTERY LEVELS in one easy location. Help: Scene is set to activate for 0730 (confirmed) but the pinned shortcut says 0230. No matter what time scene is set to, shortcut is always showing 5 hours off..RandomNewGuyReviewVersion: 1.4.0

Smart Home, Buggy TechThe app is great, but many of the new Matter devices are buggy. Every night when we turn the lights off for bed, my wife’s lamp blasts full bright for 0.1 seconds and it’s very startling and strange. Hope they get this fixed with firmware very soon..CPUGenuisVersion: 1.65.0

App works, Alexa not so muchThe app worked great and found my devices quickly with my DIRIGERA hub. However, even though it says it integrated with Alexa, it doesn’t add my devices to the Alexa device list. I tested this on Apple HomeKit, which I have but don’t use, and it setup easily and found my devices instantly so it’s definitely an Alexa issue. Hopefully an app update will fix this issue unless I’m doing something wrong..JimHarmonVersion: 1.1.0

A small suggestionIt would be helpful if there was a “vacation” setting for some or all devices. When I go out of town I would like to have my blinds not open, now I must unplug the hub to do that..Ron BTVersion: 1.26.1

Much better after recent updatesThe only thing I’d like to see changed is a way to edit the names of linked accessories without unlinking them first. The app is otherwise great with a fast UI written with Apple’s modern SwiftUI SDK..Eric SummersVersion: 1.5.0

Will not connect to Google homeWorst experience I have had. Can not connect ikea smart home to Google home. Waste of money spent on blinds and smart plugs. To the developer response, yes I have tried to reboot the hub. Still will not work. Your app just freezes when on the integration page of the app..EjmipplsVersion: 1.39.0

Buggy app and devices that hopefully will improveApp has numerous UI and functionality issues. Multiple duplicate devices, refusing to connect and just general “jank”. The dirigera hub has a lot of promise with thread/matter support. Hoping both the app and product continues to improve..BkmintieVersion: 1.1.0

Works greatNow supports Matter. Only issue I have is I am unable to restart/reboot the hub when it has an IP address conflict on the network. Only complaint I have and removed one star as a result..MicroChasmVersion: 1.67.0

Newer Matter IssuesAttempting to add the Bilresa, Timmerflotte, and the devices won’t ever add. It inevitably times out and says sorry this didn’t go as planned ed..FcukebayVersion: 1.60.0

Short cut button’s stopped workingIs it just me or new update killed shortcut buttons? Update: apple home kit identified the shortcut button but it says “Controller not supported”.Meenusaab-realVersion: 1.2.0

HomeKit on a budgetYou dint need to buy expensive eve shutters that are not avalable in all 50 states. Ikea is also rolling out matter support..Why is gooose hereVersion: 1.60.0

Upgrade to iPhone 16 crashUpdate working again, thank you!.RocioCintronVersion: 1.39.0

Reliable can be confusingOverall satisfactory. Very stable using only 2.4g band and wpa2..Ratboy361Version: 1.65.0

Good app but missing new productsI like the app and works well but some of the new products aren’t able to connect as of now.ThomasthebrownVersion: 1.61.0

Kajplats turning green when dimming warm colours from 60-99%. Plus Bilresa QR problemsKnown issue not fixed for two months: Kajplats bulbs turn green when dimming warm colours from 60-99%. Bilresa is not found in the list either for manual add. The QR code on my box is wrong. You have to lift the back magnetic metal plate to actually find the QR code to add the device..Logjam9Version: 1.65.0

Dark mode works! One bugI really enjoy the app. One big bug that needs fixing is the integrations section. Anything I pick, freezes and crashes the app. I would really like to add my IKEA items to google home..Farscape QueenVersion: 1.41.1

Works wellAmazing product but ikea could have a customer support guru for this. I tend to know more about it that their general customer support.Anita McCormickVersion: 1.44.0

Very good app, still needs a bit of workThe app is good and works with Matter and ZigBee devices. However, I just noticed that 3rd party devices do not seem to get recognized for what they really are: I got a zigbee powerbar today and all the outlets show up as lights. Sadly, in the Ikea app, there is no way to tell the hub that they are actually smart outlets. Lucky me, I can change it in my Google Home app..SonobiancabeeVersion: 1.22.1

Intuitive and easy to useFun and slightly addictive to use. I want everything to be part of its own ‘scene’!.Pierre cherryVersion: 1.36.0

Good UI and few crashesA well designed and functional app, has been crashing a lot when adding products to the hub, might be a bug with iOS 18?.CraignosVersion: 1.36.0

Missing FeatureThis system does not have the ability to cycle through all of the colours in its spectrum on command. It’s a very nice feature to have if you’re having a party or celebrating something to be able to just click a couple of screens and have your lights just gently slowly cycle through the reds and greens and yellows.with this system, you can change the colours but you have to do it manually one room at a time and then after that there is no ability to automatically cycle through the colors. Having said all of that, the system is easy to use and the bulbs are comparably priced in comparison to other big box stores..DPRBearVersion: 1.22.1

Remotes stop workingUpdate: ikea exchanged the Dirigera hub and now all is working perfectly! all issues have disappeared! Bad unit I guess. Original review in Case it can help: After resetting the whole system, my latest issue is that remotes seem to fall asleep. I have both Tradfri and Rodret remotes and Inhave to constantly go to the app and edit the remote’s settings and press a button on each one for them to wake up. This is silly. And still nowhere to report issues or get support..Gustave421Version: 1.20.0

Easy setup, privacy consciousThe app is well designed and easy to use. Guided me through the setup of the Dirigera bridge as well as resetting and pairing all my IKEA devices - LED driver, motion sensor, smart plug. Was glad to see that the app doesn’t require an email address for basic functionality (in-home control and HomeKit), and only asks for email verification to connect to Alexa and Google Assistant. The Ikea app itself doesn’t offer out-of-home control (as other reviewers mentioned) but linking it with Apple/Amazon/Google easily provides that functionality. Overall nice, clean, simple, with a few clever puns sprinkled in, exactly what I’d expect from IKEA..ErgosteurVersion: 1.5.0

Scene timer not workingWhile the app is promising, I cannot turn off a scene on a scheduled time. Timer is turned on at sunset, but I can only set a duration for turning off, not at a scheduled time. Hopefully this can be fixed, as this was working well in the old Tradfri app. Update: scenes are working great now, thanks for adding the timer. One more thing I’d like to request. We have some lamps that allows us to change the light colour. However, when the light turns off as scheduled, and turns on the next day, it has “forgotten” the light colour setting, and has defaulted back to the whitest setting. The Tradfri app did keep the light colour setting..CcvfjxjcfdjdshssVersion: 1.7.0

Works greatJust picked up my new DIRIGERA hub and setup was a breeze with the app. Very clear and easy to follow instructions..Rjc34Version: 1.1.0

Un bon potentiel mais une énorme lacune: No remote access!Le hub permet d’utiliser des devices tiers, l’application est élégante et facile à utiliser. Mais on peut considérer a ce stade que la partie software n’est pas fini c’est un produit non fini que vous allez vous procurer. Vous ne pouvez pas accéder à l’application en dehors de votre réseau wifi (donc en dehors de chez vous). C’est pas très smart car c’est un élément clé d’un hub. Il a été annoncé que le remote access natif arrivera plus tard en 2023, mais pourquoi ne pas le faire desuite quand on s’appelle Ikea et que l’on a des milliards $$$ Il n’est mentionné nul part le fait que cette fonction n’est pas présente donc faites attention si vous compter la dessus.Mjito34Version: 1.2.0

No problems so far!Was able to sync this with the gateway and add all of my devices without any problems. Also the integration with HomeKit works perfectly. Looking at other reviews I guess experiences vary, but everything has worked perfectly for me. Running the app on my iPhone 13 mini.NuuuutellaVersion: 1.1.0

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IKEA Home smart Negative Reviews

Very IrritatedI bought IKEA’s smart blinds which are my first foray into the company’s smart ecosystem. They said it was compatible with Google Home but that I needed to buy their hub to enable functionality. Fine. I’ll tell you, set up was not simple. I had to reconfigure my router setup in order to get the hub to connect to my router. Once I did that, it setup fine but just getting to that point was a bunch of trial and error. Next came setting the maximum length of the blinds. Currently the two blinds I have are about a centimeter different which really bothers me, but there seems to be no way to adjust them without completely deleting the blind and re-adding it. I’m willing to just tolerate it to keep my sanity. All the above I can live with, they’re small things. But the one thing that has upset me more than anything is that about 50% of the time, my automations don’t work. They just refuse to close at sunset like I’ve programmed without me telling Google to close them. I know I did it right because it did it a few times the first few days I owned the blinds. The reason this upsets me so much is because IKEA could have made these blinds to enable Google automations, but they didn’t. I can only do automations through IKEA’s app, which obviously isn’t working. If IKEA would simply allow Google to do it, it would work fine. So until they fix this junky app and their hardware to allow me to do the one thing with my blinds that I wanted (open them at sunrise, close them at sunset), they’re lucky they get a second star from me..NdustrialhippieVersion: 1.18.0

Great when it worksStarting maybe in the last month, I’ve had to close and reopen the app multiple times to get it to connect to the hub. After the last update I was no longer able to use the app no matter how many times I closed it. I unplugged and re-plugged the Dirigera hub and while my husband’s worked, mine still didn’t. I deleted and reinstalled the app and now it says “hub not found” when I try to connect even though it was working for my husband. Only one way to connect and it wasn’t working for me. We did a full reset today and now neither of us can connect to the hub. Really really frustrating! I think the last update may have broken something? Not sure where else to provide feedback on it. IKEA, please fix!.KatyDHVersion: 1.29.0

Alexa integration isn’t working… beware!I really like the product ecosystem and the app, but Alexa integration is not working for my paired lights. HomeKit and Google Home see the lights and have worked well, so far. But, I primarily use Alexa, so this has not been a seamless customer experience for me. I just spent a considerable amount of money on smart blinds from IKEA. They’re not up yet, and I’m anxious because when checking the reviews, I see it’s been over a third of a year of problems with Alexa integration. I understand products will have bugs, and IKEA has acknowledged the problems in their replies, but that’s a long time to go without a resolution. Here’s hoping that IKEA will come through soon..Sean CollinsVersion: 1.5.0

Horrible. Absolutely horrible.This by far is the worst app experience I’ve ever had. I bought the Dirigiria to use with some black out blinds from IKEA. Set up was a pain, but I did finally get it to work initially. However, after a couple of days, the blinds started raising at 3 am. This continued for 3 to 4 days straight, despite me trying every single possible fix available to address the issue. Nothing worked. Very disappointed. I will be returning the blinds and the hub and deleting this app. IKEA is good for cheap furniture. I would not look to them for any sort of electronic devices..SDignamVersion: 1.7.0

Awful and unreliable better off picking a different systemEvery time I open the app it will say my hub isnt connected, restart the app and wow magically it is connected now but this built in friction to turning my lights on and off is exhausting and annoying. Somehow alexa works just fine with the hub and lights even when not connected to th internet but GOD FORBID you not be on the same wifi as your hub when you try to use the ikea app because you cannot connect to your lights with the native ikea app. Ridiculous and appalling design..Catalina.o.sVersion: 1.55.0

TRÅDFRI shortcut buttons not showing up in HomeKitI’m able to add new shortcut buttons to the IKEA Home Smart app, but they do not show up in HomeKit, even after ensuring the bridge and the buttons are all on the latest firmware. I originally had issues when I first got the DIRIGERA gateway where new shortcut buttons wouldn’t show up in HomeKit until I removed and re-added the integration, and even then I faced an issue where one of my buttons would stop responding in HomeKit. Now I’m not able to see anything in HomeKit so my shortcut buttons are entirely useless..Rob0rtVersion: 1.14.0

Adequate controlI’ve got the hub and several lights as well as the smart plug. The app usually controls the lights reliably. The intent for the smart plug is to automate the led grow bulbs for my indoor plants with the surise and sunset, however this feature does not function in any form. The smart plug has to be manually switched on via the app any time I wish to light my plants. Overall, this product is no better or worse than others like it..Jdmk9Version: 1.28.0

Glitchy and buggyThe app is ok... i've used better smart bulb apps. it's slow to link, then you click on a fixture and it selects another one. Super glitchy in that way. There are also no option to cycle the colors, like rainbow, or a limited pallet like most other bulbs/apps offer. i've already invested in this system so it's quite disappointing to see such easily fixable problems go unnoticed..Ugh000000000000Version: 1.65.0

The app and device can be betterThe app has potential, but the way it works with devices could definitely be improved. I often have to redo several configurations just to get everything working properly again. A more stable connection and smoother setup process would make the experience much better..Mo feedbackVersion: 1.63.1

Disconnects frequently from appI have iPhone 12 max pro, after updating the app to latest version, anytime I try to launch the app, it is in disconnected state and I have to frequently try to connect the hub. Sometimes it connects back to the hub, but most of the time I have to unplug and replug the Ethernet cable, to gain access to the hub. Never had this issue in previous version..DysepherVersion: 1.31.0

ShuffleCan you add the feature that shuffles a playlist on a scene where a music playlist is played from Sonos? This used to work on the old system. I have certain scenes that I use and the playlist is super long and every time I launch the playlist it starts from the beginning. I know all the first songs by heart since they are always playing..MattpmplsVersion: 1.4.0

Inflexible but functionalIt overall works but it’s missing critical features like shortcuts to common functions. You can set “scenes” based on time but you can’t just create a toggle and use it as an icon or widget, meaning you have to open the slow app and find the tiny button every time you want to turn on or off a light. Slow..OnecooldanaVersion: 1.60.0

Trying to add a new product breaks the appAdding a new light or remote to the hub causes it to load for a little bit, and then eventually freezes the app. I can kill and restart the app and will see the newly added product under the “Finish setting up your smart home” prompt, but for some reason the RODRET remote's off button doesn’t work..Ncai19Version: 1.36.0

Ruined the appThey added analytics a few months back. Not sure if they vibe coded it or let go QA but the implementation is terrible - buggy, can’t maintain state, notifications pop up immediately after dismissal. It’s really sad because you could tell they wanted to deliver a good experience before but the need for invasive data collection was deemed more important..FullSlackEngineerVersion: 1.62.0

Buggy App, No way to Check for FW updatesBuggy App where it forgets things I already configured DURING initial configuration. Does not migrate anything from previous Tradfri hub nor previous Smart Home app. IKEA needs to add a way to Check for Dirigera & accessory updates MANUALLY! Functionality removed from previous Home Smart app. Not impressed. Also does not integrate rooms list with HomeKit, & HomeKit integration is manual, app does not prompt during initial setup. Half baked app!.LibertyforallVersion: 1.9.0

No firmware update capability and shortcut button disconnectsHave the latest hub firmware, but shortcut buttons won’t update and the app has no way to force updates. Constant shortcut button disconnects. Keep removing and reinstalling them, but they won’t stay connected even though I keep them 5 feet from the hub. Battery life of shortcut buttons is very poor..MNTechLoverVersion: 1.2.0

Buggy since last updateSince the last update which introduced remote control via Internet, outside of the home, the app will often not react to commands when I am inside of my home network. Restarting the app will usually fix the issue, but I’d expect better from IKEA..Mino211Version: 1.18.0

Not-so-Smart HomeHave been using the system for a year. Woke up today with half the devices missing from the system and showing as “new products to add”. Have also been entirely unable to pair up the air monitoring device (Vkastywhatever)..Jp_in_usVersion: 1.15.0

Dirigera can't updateBought the new hub because tradfi stopped working with iOS 18. Now the new hub can't be added because the download is stuck at 0%. It's terrible that things stop working with updates and new systems don't even work better. Don't buy now until Ikea actually fix things..G3ocoldVersion: 1.37.0

Got GooglefiedIt’s disappointing that the latest update went full on Google for analytics and who knows what more. It’d be great IKEA did indeed need the extra analytics were able to abstract information such that Google couldn’t use it to profile our home activity..Dookie 2xVersion: 1.52.0

Hub not finding my hub anymoreI restarted the hub, the router everything. The light on the hub itself is full circle blinking ready to be connected to app but the app says no hub found!!! I’ve had this hub for 4 years even bought a new one and still can’t get it to connect!.NahallakVersion: 1.51.0

Intermittent connectivityThe hub quits working about 30% of the time and won’t connect. Also won’t work with the remote control. Needs more lighting options to keep lights on if overcast..CmefrydayVersion: 1.21.0

Random connection lossRecently all my blinds connected to the hub started having connectivity problems. I tried resetting it and pairing again and now it doesn’t even pair. It could be related with the matter update..EimadaVersion: 1.50.0

Big improvement over TradfriThe dirgibilityboo hub is a great improvement to the original gateway. It is still missing the promised Matter update. This app would be better if it supported the older tradfri hub as well as the Dillinger hub..Big GlareVersion: 1.22.1

It does not workSince changing routers it simply doesn’t connect anymore. The correct light is pulsating but the app no longer recognizes the hub. Even when it worked it oftentimes took me three reopens of the app before it did its job. Super frustrating.KfjshbabVersion: 1.3.1

No shuffle option with symfonisk buttonApp doesn't allow you to shuffle a playlist when starting a playlist on your sonos speaker, only play from the beginning..CamPurselVersion: 1.1.0

Absolute GarbageThe equipment doesn’t work and the user experience in the app makes it frustrating and time consuming to troubleshoot. IKEA should examine exiting the smart home product market if this is their best attempt..JohnChapinVersion: 1.62.0

IOS18Like the app but all Ikea lights on the Dirgera bridge stopped responding after updating to iOS18. App freezes/crashes when I select ‘disconnect the integration’. Other bridges in house are fine..Traveler87Version: 1.36.0

Not greatBrought a Grillplats plug and says that it cannot connect. Reset the plug (brand new) a few times and after 10 try I give up lol.Adrien-iPhoneVersion: 1.65.0

DannyThe app and the matter support is so buggy..Riku2046000Version: 1.61.0

If onlyIf only it were as simple as you show. Little questions. How do you get a styrbar remote to actually turn on and off a second light? How do I control an IKEA ceiling light (?Staybom?) with the dirigera system or for that matter make a styrbar remote which used to control the light just fine attach to dirigera and still control the light. And that’s before the how do I get it to work with Apple HomeKit. Great equipment not well supported by any useful direction.CT700511Version: 1.60.0

It doesn’t MATTER? Yes.Everything was working good, but one day, can’t add matter device anymore… If I try to scan the QR Code, I got a message : « Sorry that didn’t go as planned » And when I tried to put the code instead, app crashes 😢.KuB3Version: 1.59.0

Fix adaptive lighting like it used to be!Who’s bright idea was to break adaptive lighting? This is the most idiotic decision you could have made!!!.SpaceInvader3000Version: 1.51.0

Very disappointingSo, I bought a Dirigera hub. The app finds it, and then says it needs to update the firmware. It shows 0% done, then almost immediately says “rebooting”… except nothing ever happens, except the app no longer finds the hub. I tried calling IKEA support, who seem to know absolutely nothing about the hub, and could only suggest unplugging it. Incredibly disappointing experience..ACanadianInLangleyVersion: 1.46.0

Se déconnecte tout le tempsFranchement, je travaille plus sur les rideaux que lorsque j’avais les rideaux manuels. Chaque fois il faut faire des programmations parce que ça se déconnecte. Incroyable !!.FbbellaVersion: 1.39.0

Action Cards are BrokenThe action cards that pop up at the bottom rarely go as high as they are supposed to. They are tiny and unusable at the bottom. Problem seen on iOS 16+. Additionally, selecting anything under integrations completely freezes the app..YWG DeveloperVersion: 1.39.0

Doesn’t work with new iPhoneNew phone has no way of connecting to existing network.3dyn547Version: 1.38.0

Stopped working with AlexaI've been using Alexa and IKEA for years. Tonight it stopped working. No rhyme or reason. Tried unlinking and linking. IKEA still works with Apple Home but not Alexa. Rebooted the hub. It running the latest firmware. Alex works with wemo, tp link, etc no problem. Hope they fix it soon..SwaxolezVersion: 1.36.0

Données personnellesC’est une application pour gérer de lumières et d’autres gadgets. Cependant, il n’est pas possible de la faire fonctionner sans avoir consentir au préalable à l’utilisation de nos données personnelles. Ce n’est même pas facultatif… Depuis quand est-il obligatoire de consentir à l’accès, à la cueillette, à l’utilisation et au partage de nos données personnelles pour ouvrir ou fermer nos lumières?.Super nickelVersion: 1.35.0

Update broke the styrmon remoteAll my styrmon remote stoped working since the last firmware update of the hub. I tried the usual suspects: - Batteries - Re-enroll the remotes - Hard reset of the remotes - reset of the hub - reenroll everything... Styrmon remotes work for a couple of days then they crash and stop working. It's a shame because I loved my remote setup. Hope they fix their code in the next release..DorketchVersion: 1.34.0

A Work in ProgressAfter purchasing the new DIRIGERA hub & setting it up on my iPhone there it sits. The software IKEA Home Smart is in its early stages. It shows great promise but not there yet. Before I add my ikea smart products to the new hub Ikea needs to (1) release a migration process. (2) bring matter to the hub, (3) release an iPad version & (4) have it work across multiple devices. I look forward to seeing the software mature to a point where it is worth the risk to move to it..A Ian AVersion: 1.22.1

Matter?I upgraded to this hub (from the older hub) because of Matter which I understand was scheduled for early 2023, but with 13 days left until 2024, it still isn't available 🤔.DavidlussierVersion: 1.22.1

Have to always RestartThe app doesn’t reflect current status of lights and doesn’t allow toggling of lights unless the app is closed and opened again. Pain!.Cbclistener55Version: 1.18.0

No iPad supportCan’t give an app more than 2 stars for no iPad support in 2023.Mr.FerrariDriverVersion: 1.17.1

Requires a hub deviceMany ikea products have the “Works with Ikea Home Smart” logo. However, it doesn’t state that the app requires a hub device to work. Misleading. Returned the bulb and deleted the app..AviGnashVersion: 1.3.1

Déconnection HomeKitLe système ce déconnecte toujours avec HomeKit. Il reste connecté un jour puis sans réponse par la suite… suis-je le seul ? Dommage pour un aussi beau et gros système!.J_DeschenesVersion: 1.2.0

Does not work on IPadAs there is no support on the ikea web site for the DIRigera I guess this is the only way to let you know that on an iPad you can’t accept the terms and conditions as the prompt is not displayed at all. 2 stars for selling hardware with no support nor documentation.LikesToysVersion: 1.1.0

Useless AppThis app is pure garbage. I am trying to connect to my brand new Dirigera but the app just won’t see the hub. Also, the support page is absolutely useless..AR MellowVersion: 1.1.0

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