Milo's Hamburgers Customer Service

Milo's Hamburgers Positive Reviews

Easy to use!This app is easy to use and my food is always ready and hot when I go to pick it up. Also, they send great deals a few times a year and I love collecting points to redeem for rewards. If you love Milo’s, definitely download this app!.MaryRoseAppsVersion: 2.0.3

The App Serves No PointThe app doesn’t do much except tell you where are different locations. I think you can order through the app. I downloaded it because it was supposed to offer me a free burger, but I never got it. So...why did I download this app? I still love Milo’s, just disappointed in the UI of the app. They could have kept this until the app served more purpose. Take notes from Chick Fil A’s app..Dante's BabyVersion: 1.0.4

Free cheeseburger reward after first purchaseNot sure if many realize, but you only receive one reward - after your first purchase using the app. Still, better than nothing. And you can order ahead and pay which is always nice for any dining location. Giving this only 4 stars though since you cannot accrue rewards continuously..ChrisUABVersion: 1.0.8

Easy to use and free stuff each monthVery simple and great offers each month!.Maryd1213Version: 1.1.0

Convenient and easyLet’s me order ahead and minimizes the time I need to spend standing around. Good job!.Anon12411Version: 1.0.9

Milo’s MondayIt’s a tradition. We moved away for years. Didn’t realize how much it was missed!!!.Leslie400Version: 2.0.1

Milo’sApp is easy to use and pretty straightforward. Food has always been great. Trying the chicken nuggets today, love the burgers and fries.Hippie 0506070909Version: 2.0.2

Great app!Very user friendly and great offers!.Kwtcer-673Version: 1.0.8

Add Cup of Ice to AppOverall very good and reliable app. Their ice is one of my sons favorite items. Please add it to the menu selection..DWRGVersion: 1.1.4

PaymentNeed a way to pay inside at pickup.David CrimVersion: 2.0.3

Milo’sBest ever! Always so yummy! Love new loaded Fries.Ginrom1204Version: 2.0.3

Happy!Happy Milos has an app now!.AndanHB.comVersion: 2.0.2

Best food of the south!!Love Milo’s.AlG331Version: 2.0.3

AWESOME!!Easy to use!! Great rewards!.Gu_tayVersion: 1.0.8

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Milo's Hamburgers Negative Reviews

Bad appAt this time we are in a pandemic. I downloaded the app in hopes that I could view a breakfast menu, so my family could decide, from home, what they wanted me to get in the drive thru. I selected my location and then was asked to select a pickup time, again I didn’t want to order on the app. The only option for pickup was two hours later. The only options for food, at that time, are lunch and dinner. Either the app itself hasn’t been updated since breakfast was added to the menu, (which means it’s about a year behind) or there is a two hour window for mobile orders, either way, the app was useless for my needs..My powerbill is too highVersion: 1.0.9

Horrible food and customer serviceMilo’s is nothing like it used to be before they started putting locations in other areas other than Birmingham. The rudest people working in Prattville and Montgomery at eastchase the food was horrible for the price I paid for it and don’t get me started on the pies (please remove those horrible things and bring back the other ones). I can honestly say I will never eat at this place again and that’s sad because I used to eat it all the time!.Sunshine1261972Version: 2.0.3

Bad app worse serviceDon’t waste your time or your money at Milos. The app is shotty and rarely records your information, when it does go through it barely connects to their own systems, many times not at all. Even if it did, it’s not as if the workers would even come outside. As most of them bide their time standing around as orders come in. The service is shotty at best and this app reflects this sentiment. This business does not care so do not waste your time or money here..Braxton61789Version: 1.1.7

DisappointedI placed an on online order and arrived promptly at the time I requested. The food was cold and had apparently been prepared well in advance. The chicken nuggets were so small that they only filled 1/3 of the box they were served in. Also, the sauces were missing from my order. Very disappointed in this new store..SMJ475Version: 2.0.1

Hot GarbageTried to place an order through the app, but kept getting payment error messages and messages saying that my selected time was too soon (I hadn’t selected a time). Get to the store, and fortunately they noticed my order matched the multiple online orders they’d received. So now I’ve got my food, but I was charged for each “failed” attempt. Meanwhile the app shows nothing in my order history..Avogadro65Version: 1.0.4

Free cheeseburger???Signage tells us there is a free cheeseburger with first order. I made an order but did not see a freebie. Also asked an associate after how to get the free one. Was told I did not order enough $$ to get it. Now seeing in other comments it may come after order. Confused for sure. No explanation and associates who don’t know how to help. Will likely delete the app..MarkinbhamVersion: 1.0.9

TerribleTerrible experience. Place order. Paid. Showed up and store had no record. Manager had to take my phone away from me and copy each item on paper. They made it right but I had to wait while it was fixed. Manager was nice..Howdy2youVersion: 2.0.3

App rewardsI have joined the Loyalty program and also installed the App. I have a reward to claim but it will not allow me to use this reward. What is the point of having this if you cannot use the rewards sent to you?.4519ANGRYVersion: 2.0.0

Totally disappointedThe app told me that I had loyalty points, but it will not let me use them. No one in the restaurant had any idea how to help me. They had not ever used the app, and they did not know anything about it..Wyn's DadVersion: 2.0.0

Not too much to itYou can only order food and see locations. Not a rewards program..KbrimVersion: 1.0.4

To long of a waitI was suppose to have an order ready at 1. I waited if 20 minutes once I arrived for my order..BnahdhrirjVersion: 2.0.2

App’s worthlessDownloaded to make order, only shows all locations and goes no further..PppooooooooppVersion: 1.1.2

No customer appreciation rewards programNo love for your customers that pay premium prices for your food? Cmon now.Gregory m sVersion: 1.1.2

GarbageI’ve tried to sign in 1000 times it won’t take my email i’ve checked and I’m using the right email so WHY WONT YOU LET ME SIGN IN.Bamabubba4Version: 1.0.8

To soon?Limited functionality. Employees don’t know how it works. Maybe released to early.SaundhaVersion: 1.0.4

Promo free friesYou sent me a promo (no code) via email. it says to get a free regular fries, just add to your order. So I do that, but at checkout it doesn't show the promo was being applied. I don't want things to not work. It didn’t offer a discount for it, so I wont know until I check my account. Fix the issue, or next time I will go elsewhere, Milo’s is out of my way, but I thought I would give a try!. Hmmm.ArieromrmVersion: 2.0.3

IceThe should be an option to request lite or no ice..MashLoVersion: 2.0.2

Why!!This app is useless.JstlookatherVersion: 1.0.4

CodeMy code never works i love Milo’s but no matter where i go the code won’t scan.Amm1976Version: 2.0.3

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