BetterMe: Mental Health Customer Service

BetterMe: Mental Health Positive Reviews

A Better Me& a better you is possible too!Almost Everyone think that we are who we are and that it's not possible to change! The reality and truth is, change is possible! You just have to be willing to do the work to make change happen, and so many aren't willing to put in the work! So when you're ready, it's waiting for you! Just don't wait too long, before you can't change it, and your family is the only ones left, to pick up the pieces! Sometimes or rather almost all of the time, they will end up being the ones that will need to seek change to find more happiness! That being the results of their loved one or an indirect relationship with a loved one's, loved one (husbands parents or caregivers)! So there's no better time than now to seek that change within yourself and for your loved one! Make sure you jump in with both feet, it will be worth it in the end!.Beach life PleaseVersion: 7.28.0

Great app with great contentI have had severe anxiety since July of this year. It got to the point where I wouldn’t go outside, or really leave my room. I was working with people and trying to regulate myself with methods that didn’t fit my diagnosis (OCD). And while changing who I was working with and hiding in my room temporarily made me feel better it wasn’t working well long term. I decided to install this app after seeing a recommendation from a youtuber I watch. The app opens with a quiz and making or logging into your account, after that you choose a subscription. This is probably the worst thing about the app, you have to choose a subscription and agree to pay to even see the content. Beyond that screen is the content, a daily set of activities and readings, breathing techniques, courses, stories and sounds. I really like the content. I have found the breathing techniques have worked better for me then others I have used before. I enjoy the short readings which are informal but quick. And there are courses to follow for guidance on things. There is also guided meditation but I prefer my meditation unguided by others. I feel calmer and more successful after doing breathing exercises, more understanding of topics with the courses and educated with the readings. This app won’t cure you, but its content has worked the best for my management compared to others. Using the app, especially the breathing techniques (which is what I use the most), excercising (at home yoga and pilates), meditation, journaling, therapy and changing my mindset has been the most successful method for challenging my anxiety and OCD. Remember, you won’t get better if you can’t manage and challenge your issues, it can take a while (for me almost 6 months) but you can get better. Don’t let your mental state steal from your life, and become your biggest supporter and helper. No one can change you except yourself..Soapbar08Version: 7.13.0

Mental health journeyJust beginning; would argue the app needs life-affirming stories & focused meditations. There needs to be some important options like speed rate of the ‘Voice.’ Furthermore, it should be an option to, for example, have choices for English language accents preferred, such as in my case, I would greatly prefer a British 🇬🇧 accent from perhaps Oxfordshire or The cotswolds near Oxford University; generally prefer an upper class English accent that’s from a clear-spoken Female or a mellow-bass & an Aristocratic & very upper class & an exceptionally well-Educated/Refined English 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Gentleman, likewise from Oxfordshire, or ‘The Cotswolds’ area or even up around English 🏴󠁧󠁢󠁥󠁮󠁧󠁿 Northumberland or the Cambridge University area. Moreover, it would also be very preferable if maybe three specific types of English 🏴󠁧󠁢󠁥󠁮󠁧󠁿 speakers, both male & female speakers were available to choose from as the “spoken voice” for all aspects of the App. As I requested, the ability to choose, say, a 1.25% faster or a 70% slower rate of speech would be most desirable..Miqqey MaosëVersion: 7.14.0

Simply wonderfulVery uncomplicated exercises to help identify the root of imbalance. I have survived a spectrum of deep traumas since childhood. Always being in survival mode left me checked out or to locked into an emotional vortex. Being in that state for so long made adept at manipulating myself into a false sense of safety without truly processing anything. You cannot manipulate the app. The past few weeks have been enlightening in very small doses. The plans are simple and general enough to be applied to your everyday life. I’ve had several aha moments hours after doing an exercise. The reminders are gentle and easy to follow. I selected the childhood trauma and unpacking emotional baggage to start. The foundational premise is easy to understand, relatable, and honest. Love the guided meditations and sleep sounds..SaltyZeebraVersion: 7.11.1

Great app!I don’t use it all the time like I should, but I love it! This app offers so many cool mental health resources like breathing exercises, meditations, and self-help articles just to name a few. They have mindfulness programs as courses or singles. I often use the singles, especially the daily affirmation one. I recently started doing a course for self esteem. The meditations are short, sweet, and easy. Perfect for beginners. This app also offers resources to help you sleep such as meditations, bedtime stories, or relaxing sounds. My favorite bedtime story offered by this app is The Little Mermaid, which is about a 20 minute short story that has proven to work for me again and again. Don’t sleep on this app!😊🙏❤️.Shaylaray B.Version: 7.26.0

Helpful in addition to therapyI have PTSD-DS and BPD and depression and generalized anxiety disorder. I’m in EMDR and DBT therapies. But it’s so hard to practice the skills without guidance or reminders. It’s a problem discussed in dbt regularly. This app has allowed me an organized way to make sure I’m doing the work I need to do by listing it out for the day, reminding me, and guiding me in the tasks. I’ve used many mental health apps. Every therapist recommends Calm. But Calm is both expensive and cheesy. I don’t want to go on some psychic journey which is how Calm feels to me. It’s cheesy and awkward. This apps has other options which I like..AnemonolVersion: 7.9.1

Really helps so far, but the things I need have to be purchasedI personally am loving this app. It’s helping me sleep, it’s helping me be more mindful of myself and how I should be, and I haven’t clenched my jaw in days (which is major progress). My ONLY ISSUE is it has a lot of things that I really need, locked. This is a mental health app is it not? If I wanted to pay for getting better mentally, I would sign up for therapy, would I not? So, I would recommend this if you need to get started on your mindset, but for deeper problems, go to a therapist. Other than this small complaint, love the app, it’s super helpful considering I’ve been through too much trauma, it’s really helped. Thank you <3.KhodeinVersion: 6.51.1

I seriously needed this app!I NEVER write reviews mostly due to time but I have to take the time for this one. I have Extreme Anxiety and just recently started trying to actively take control of it. The very first meditation session I did was veered towards anxiety & I can’t even explain it but everything the person was saying during the meditation was very needed. It literally made me feel great afterwards! I would highly recommend to any and everything but especially those who might struggle with anxiety, stress, confidence, and much more!.Vu6548Version: 6.49.0

Game changerI found this app without actively looking and it’s been a game changer. I have never done anything like this before consistently aixne I usually get bored, but not with this. I have been able to tune into my emotions and childhood and actively use the tools to empower me and learn from what has happened in my past and how it has encompassed my present. By understanding this, I am actively working on improving and self-loving myself. If you are considering purchasing, I would def say do it, you won’t regret it..JRPBADVersion: 7.20.0

Christopher’s experienceHello, I’m am 13 and was feeling very stressed about my school work and friends and nothing was going my way today but I say this ad and thought “hey I might need this” and during the first meditation session I couldn’t help but tear up because this is what I needed all those days when I felt worthless and one time in class I was thinking about killing my self but this one moment in time with no stress, schoolwork, bad habits was THE best moment of my freaking life..I’m not really creative soVersion: 7.23.0

Love this app!In the few days since I downloaded this app, my mental health has improved significantly. Their meditations and breathing exercises are short and simple, yet effective. They recommend daily meditations based on your preferences, and they have a few articles about mental health that are very informative and helpful. I would recommend this app to anyone struggling with mental health, or who just want to take time out of their day to slow down..Qwerf!Version: 7.20.0

Learning to appreciate (keep reading)So - have had this app 3 weeks - waiting to get that email that says “your one month trial is UP “- so I can cancel as advertised - and THEN - it starts to click - I start to SEE and feel the value - my confused self that purchased this is still holding on tightly to “what I KNOW” but is that why I hit “trial” - to KNOW what I already know - in a word NO- I’m starting to feel what the process can offer (hopefully you might as well ) so keep trying - I think it is, possibly, going to be a “changer”.Know - to NoVersion: 6.37.0

#1 meditating app of the yearThis app will help you through any of your pain anxiety, anger, sadness, ect I love this app it helped me through anxiety and my anger it can help you to I recommend you get this app now and you will thank me later for showing this app to you you adults can give this app to your teens or little kids or children so they won’t get mad or sad or anxiety over little things again get this app it is sooooooooo awesome.Warrenm5Version: 6.19.0

I have been using this app everydayReview for BetterMe Mental App I recently started using the BetterMe app, and I couldn’t be more impressed! The user-friendly interface makes it easy to navigate through various features. I love the personalized mood tracking and the guided meditations that really help me center my thoughts. The daily check-ins keep me motivated and aware of my mental health journey. The resources available, from articles to exercises, are both informative and practical. I’ve noticed a significant improvement in my overall well-being since I began using it. Whether you’re looking to manage stress, improve your mindset, or simply take a moment for self-care, BetterMe Mental is an invaluable tool. Highly recommend it to anyone seeking to enhance their mental wellness!.CMYU8762Version: 7.20.0

HelpFinally there is a user friendly platform that does not require an appt or doctor to actively work on yourself and your mental health. Everything in our world has become based around technology, why not easy access to positive knowledge on navigating emotions and trauma, situations, etc. This app so far has given me a lot of tools for my toolbox, and most importantly, hope for seeking out skills to better arm me day to day..X-aminVersion: 7.24.0

Thank you!I’ve had trouble with apps in the past that have almost no options if you don’t pay, this is not one of those apps. When you get the app, they do offer a subscription, but most of the time a big discount will be offered. Even if you can’t pay, there are plenty of things to explore. Better than Headspace, that’s for sure!.Blinklover27Version: 6.46.0

Reliable & CalmingThis app always helps me feel calmer & reduce anxiety & stress. It informs me more about the brain & the body correlated to how they work around anxiety or other moods of fear. I deeply appreciate all that this app has to offer. It’s helped me get into meditation wayyy easier & it’s been helping me over a year. I love it & i highly recommend this app for you if you struggle with regulating emotions in any way 🙂‍↕️....😐😑😐Version: 7.27.0

It Works Exquisitely WellI have a lot of anxiety and depression so one day I looked up mental health apps and I came across this one so I gave it a try and I’m very glad I did because it is simply Amazing Something I really like and respect is that you don’t have to pay to get the best experience and you don’t have to watch any ads at all Honestly I would give it a 10/10.The goat of mobile appsVersion: 7.21.0

Helpful, accessible, supportive!Working through various levels of some emotional stuff and this app is providing insight and information and is incredibly helpful. Easy to navigate and I like the varied depths in courses offered (small and week long+) Would love if the longer courses were offered in more options than only audio ;).Daytrade3Version: 7.26.0

PeaceI have found my peace. This ap re-centers you. If you find time to commit to self-care, you won’t be sorry. I feel differently, I live differently. My anxiety has decreased tremendously. The interactive activities can’t be matched. They make you think and they make you feel. Find time for you, invest in you. I have other mental health aps but this one by far is my favorite..Jam9812Version: 7.14.0

Best App Ever!!!Honestly I love everything about this app! It definitely helps with anxiety, fear, depression, etc. I also love how it teaches you how to meditate! The short stories & sounds when you can’t sleep actually help me fall asleep. As well as the guided breathing techniques. This is a WELL designed app & I truly feel like it is saving & changing my life! Thank you so much🙏🏾.Mari B..Version: 6.21.0

Live ChangingThis is such a well thought out and powerful app. I truly wish it wasn’t so expensive $17/mo. Canceled my other streaming apps because I cannot maintain & unfortunately this as well is just to expense for me right now. Should things change or price lowers I will be back. It’s exactly what I need and have been missing..Nia14MVersion: 7.24.0

DAY ONE AND I ALREADY FEEL BETTER !I was skeptical about purchasing my plan AND having to purchase the app. But I’ve had enough of feeling the way I do and I decided that my mental health was worth the $$.. I’m glad I took the quiz and actually got my plan. I love how they literally help you get things done. Can’t wait to see how I am at the end of the fourth week..Hele KaupeVersion: 7.24.0

5 Stars Best Meditation app EverThis is An Amazing app 6 stars if I could this app makes me feel calm and relaxed and it helps reduce my anxiety and feelings and it also helps me when I need to talk to someone but I have anxiety about it. it lets me chose what I need to get rid of from my anxiety to anger and sad, worried and a bunch more this app is The best Meditation app I’ve ever have.Bella5980Version: 6.31.0

Could be more open to everyone.I feel like the app takes a more feminist approach and caters more to a certain demographic of people. It does provide good information but I can’t relate to a lot of the scenarios it uses which causes me to sometimes feel even more left out then I already do..MadMa€Version: 7.27.0

Almost perfectI love the idea and the app overall but I wish for the "childhood trauma" it didn't only focus on the parents. Especially since most traumatic events are caused by people close too the family or immediate family members. Fairly often as well. I feel like after it from a Freudian perspective "all the parents fault" limits the audience, this app could help..Narwilya FirewindVersion: 7.15.0

Une belle découverteJ’adore Me, me donne la chance de faire des entrene ment de méditations et de m’améliorer comme personne ..Mafalda1756Version: 7.27.0

Haptic feedbackVery effective.QueenSadimVersion: 6.48.0

The guiding voice is like a robot!!The guiding meditation sounds like a robot.TatcarloVersion: 6.47.0

Better Me reviewI’m only rating 4 stars as it’s only been two days. I’m really liking it so far. I was in an emotional crisis and it’s helped me so much. I’ve been spreading a lot of time on it since I downloaded yesterday. The different categories that they’ve developed for different stresses is a great idea as I was feeling more sad and anxious as opposed to angry and irritated. The breathing and affirmation exercises are very helpful. I recommend this app. I’ve gotten the one month trail on sale. It was nice to have that option for a good price for that length of time. Thank you to the creators of this app. It came up while I was browsing Pinterest..Erica D N 23Version: 7.24.0

Très contenteJ’adore l’application sa m’aide extrêmement pour mes grosse crise d’anxiété.Yüna20011Version: 7.27.0

NativeNative.AGE$86Version: 7.26.0

Such a great appThis is a great app even if you aren’t struggling with a mental health issue , lots of meditations, ways to unwind and relax and great positive energy !.Ash RumsVersion: 7.26.0

HelpfulIt has useful courses and articles that help me to deal with my emotions!.PrirequenaVersion: 7.26.0

Love This App!I love the practical aspects of this app. The learning and active mindfulness and breathing exercises are so beneficial!.Mrs MoosieVersion: 7.26.0

Amazing approachAppreciating the coaching behind the process. Helps you start from the bases of personal growth in order to establish a strong structure. Great app for starters like me..Naddy819Version: 7.26.0

Breath workLove this app, I purchased it once and it was incredibly perfect, helped me to sleep better, and the breath works is awesome I feel kind of high after them, and very calm, I recommend this app..AnaaaeanVersion: 7.25.0

Tidy tjmeFelt good to throw out junk.Tidy timeVersion: 7.25.0

Great app, and amazing featuresMy honest review is that it’s a great app, with great features. Only reason it doesn’t get a 5 is because you have to pay for it past the first week..Kyle3sVersion: 7.23.0

NiceNice.WapoamericaVersion: 7.24.0

Major Tom.I give you my approval..Rakrak7Version: 7.24.0

ExcellentLiked the first episode.Awesome beaderVersion: 7.24.0

LoveLove.Dumb game 2.9Version: 7.24.0

CalmChillax!.Aaronqqqq123Version: 7.24.0

GreatI’ve been dealing with mental health problems for quite a while now. The breathing exercises help me the most. Especially when I’m scared I did something wrong and I’m over thinking!.TechNoir83 (ITSEMMA)Version: 7.24.0

GreatGreat app but needs new stories and more new things for sleep.CabmoeVersion: 7.24.0

GoodGood helps me be calm.Kinleyb27231plum12Version: 7.20.0

RecommendAmazing.WhoophshshshsususuVersion: 7.21.0

The best app to deal with stress everI just got it yesterday and I already feel MUCH better like MUCH my head is fainly clear 💕.1subwaysurfersfanVersion: 7.21.0

Nice appI really like when there is variation in activities of the plan… I’d like if there would not only be meditations in the daily plan, bc we can’t meditate all day… Like other stuff too for exemple one article is nice, there could be short informative videos or missions to do in your day, journaling about something, stuff like that you know… Not too much stuff, keep the plan short and sweet, but with variation day after day please! ….SoupeauxbinesVersion: 7.20.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 7.32.0

BetterMe: Mental Health Negative Reviews

Specifically for womenAfter using this app for several weeks now it has become clear that this app is intended for women specifically. Many of the courses and articles speak only to women and do not appear to be intended for men, which is very disappointing. The breathwork section is not gender specific but is also VERY basic. The sleep sounds section is cool but needs more sounds to try. The bedtime stories section only has three stories so it's okay for the first few days but that's it. I don't follow the plan page really anymore especially since I had to stop the last course I was taking after a couple of days when I realized it was gender specific. We'll see how long I keep using this app, especially since I already have a Mindvalley membership that offers all of these things and more and isn't gender specific. Update: Since the developers are not going to be honest about the content and intended audience I will just clarify. I completed tho courses on the app and both of them had sections asking you to "focus on your womanhood" or to "concentrate on your feminine energy" and st least one article it suggested was something about "habits of successful women". Apparently they want you to believe that those sorts of articles are "good resources" for men. I disagree. That said, if you are looking to develop your "womanhood", I have good news for you as that seems to be a main focus of this app..ZandergraphicsVersion: 6.30.0

I’d Give 0 Stars If I CouldThe app itself is ok, but their billing practices are predatory. They do not send an email notification a few days before your membership is due to renew to allow you the chance to cancel; this is how they trap you into continuing to pay for the subscription. I am recovering from a head injury that affects my memory and organization, so I wasn’t as on top of things as I usually am. When I got the “receipt” email letting me know that I’d been charged for a renewal, I was so upset thinking I’d missed the courtesy reminder email. Nope, there wasn’t one. So I immediately emailed and explained my situation and asked to cancel and refund my money because I hadn’t been utilizing the app. They canceled my subscription but ignored the part about the refund. I emailed again and asked about the refund. They responded days later saying they don’t give refunds. Then they also had the audacity to say they value their customers and asked me to stay and offered to give me a deal on an additional several months. As if I want to remain a customer with a company that has zero compassion for people going through tough situations. I would highly advise anyone to not give any of your money to this app. Find one that actually gives courtesy emails regarding subscriptions and upcoming charges, and one that actually values their customers..Cookiemomster1Version: 7.24.0

AssumptionsI’m not quite sure I understand why this app has a section titled “Heal Your Childhood Trauma” with a focus on Confidence & how the lack thereof is attributed to “over-demanding parents….[that] were constantly in your back…[and] put a lot of pressure on you to succeed.” The chapter goes on affirm that “parents want the best for their children…and can become overbearing” because they (the parents) “don’t know how to act.” This really, really annoyed me because having parents that care about you and put stress on you to succeed is the literal dream of children who grow up with truly abusive parents. It’s ridiculous that we are calling parents that seek to help their children succeed “traumatizing.” That’s not trauma. Trauma is the physiological reaction that occurs after a traumatic event, or series of traumatic events, leaving long term effects that cripple the wounded carrier of the trauma. Your parents telling you to spend your free time studying may be annoying, but it is *not* traumatizing. The idea of that being traumatizing almost felt like an insult but it’s actually just laughable. Although I held out hope for this app, the inappropriate mislabeling of “trauma” and subsequent blaming of parents that are well-meaning is just disgraceful. A focus on abuse would absolutely be an appropriate emphasis for a chapter on childhood trauma & the lack of confidence it imposes..No.TanksVersion: 6.51.2

Good, but I wish it was more accessibleI downloaded this app because I have struggled with my mental health and thought it might. I will give kudos to the creator for the thoroughness of the analysis questions. It really felt like they were trying to understand me and my needs, and this gave me hope that the rest of the experience would be this good. Bet when I finished the survey, I was immediately prompted with a membership offer. I figured there was some way to close this, but when I looked I realized the only way to use the app is to pay for it. It really does make me sad that someone would make an app to help people, an then expect them to pay for it. It makes the app unusable for many people, and they might really need the help. Update: I have found that the app is somewhat usable without the subscription, but it still frustrates me that some of the things that I need are locked. And I do understand that the developers do need the money, but I wish there was some app out there that was 100% free. I’ve been looking but so far haven’t found one..GreekGeek32521Version: 7.7.0

Misleading and deceitful trial periodSo many apps provide a discounted trial period. The only way I’m able to track this is by looking at the list of apps I have subscribed to in my Settings > Personal Apple Account (top tab) > Subscriptions > This orovides a list of active subscriptions, their cost and renewal date. This app does not show up on that list. I used this app for one day because I wanted to give it a try after having experienced severe lost in my life. Completely forgot that I even had the app and subscribed because it did not appear on my list of paid subscriptions. Now I’ve been charged nearly $100 for under three month period after an initial 84 day trial oeriod of $9-10 which I’m certain the app knows I used for under a week. This app takes advantage of people who are experiencing hardship in their lives and I demand a refund. Your deceitful subscription practice is wrong..Gruvnflow120Version: 7.27.0

Started out GreatI really liked this app initially. There a many glitches. The audio don’t match up with the workouts. I was assigned “couch” yoga and I’m just not a fan of working out on my couch. I requested suggest less exercises like this multiple times but they still pop up. Tracking calories is tedious in this app because it does not allow you to save your food nutrition facts separately it all compiled with other people’s. Even if you search exactly what you entered your food under a long list of other foods will appear. Support is not responsive at all. I reached out because my chapter for the day was stuck on chapter 9 for 3 days. No one has responded. A few days later it reset my chapter back to 1 and my data for my calories and workout from the previous day was erased..VeeVee217Version: 7.4.0

Warning: Cancellation Hassles & Unauthorized ChargesI cancelled my membership over a month ago and was dismayed to find that I was charged again today. This is completely unacceptable and raises serious concerns about the legitimacy of this service. Upon reaching out to the support, I received a response instructing me to sign up and log in again to manage my account. This is confusing and contradictory since I had already canceled my membership. During the cancellation process, I noticed the deliberate complexity involved, making it challenging to terminate the subscription. So I was carefuly following the steps and I am certain I canceled my membership. I've come across numerous reviews echoing the same concerns. This needs to be addressed. I hope my review serves as a warning to others. Be wary of unexpected charges and be prepared for challenging/impossible cancelation process..Maka.AVersion: 7.11.1

THEY canceled MY subscriptionI tried this app and provided feedback (like they request that you do if you don’t care for a meditation). When I provided unfavorable feedback THEY canceled MY subscription without me asking them to. When you get done with the feedback it sends the email without you realizing it’s going to. This prompted another space to write additional things out. Since they did that please let me share my feedback for public consumption: “Please don’t email me back about this. I didn’t realize it would send as an email or I wouldn’t have filled it out. I would rather cancel this subscription than have a canned response about how “we’re sorry your experience blah blah blah.” I just thought this was general feedback. The voice sounds like a robot. And nothing about what she was saying felt like it was authentic. Just some feel good words that someone strung together.” Rather than respect my request to not be emailed back about the feedback, they canceled my subscription and emailed me back in length, defending their company. Good job, BetterMe! On being so concerned with defending yourself against what wasn’t an attack, but was honest feedback. You’ve ensured I never try another service of yours again!.SpheredPoetVersion: 7.26.0

Feels like it’s powered by weak A.I.The meat of this app lies in “Guided Meditation Courses” and “Microlearning Slideshows.” First I will say the slideshows are great— short, simple, and helpful. But I have listened to MANY guided meditations before across other apps and the few I listened to on this are not among the best. The guided meditations in this App feel acutely robotic. I tried to follow along, and the speaker kept interrupting its own instructions, and didn’t even sound human. I tried asking the in-app real people “Guides” for mental health advice, and for days I waited but got no real responses from the “health coaches”. Also, there is no way to view previous Daily Health Articles. All in all, this App feels weak in design, and I don’t think it’s worth the $53 every 84 days.(That is the billing cycle.).LoveThatPencilVersion: 7.20.0

Aw man :(It was good until the end of the survey. I was really excited about this app because I’m going to really cool and the way how it was stated in all of the reviews, but when I was done with the survey it told me I need a subscription to continue but I do not have money to do it and if I did it my mom would do something about it and I’m trying to keep this to myself. so I’m wondering if there’s another way to not pay and I could just use what is free but I’m pretty sure there isn’t because it’s not giving me an option to not pay. now I have to try to find a better app that looked better than this. I seriously said “Aw man” when I saw that I had to pay for it..OMG OMG WOW WOWVersion: 7.6.1

Do not sign up for thisI signed up for this. Answered all the questions. I was told I would get a personalized treatment plan. Well, I got a plan meant for women. I’m a male. I also got a plan that has nothing go do with my personal trauma. So I reached out and asked for my money back. They told me I had a 30 day money back guarantee. This is a lie. I reached out 2 days after I signed up and said my plan was meant for a woman and didn’t apply to my issues. They said they don’t really personalize the plans. They also said all sales are final. They do not care about helping people. They will tell you anything to get your money and if you have an issue they will tell you too bad. Horrible experience. I’m not done fighting for my money back either..Magic512Version: 7.18.0

What Just Happened??I downloaded this app today and skipped all of the bells and whistles pop up pages that happen upon opening some apps for the first time. I never clicked on any subscription option, but I’m not sure if I “signed up” just by downloading the app or not. I immediately contacted the help desk according to the instructions and have gotten a auto-response. My apple account is not showing any pending subscriptions, so maybe I wasn’t enrolled. The app SEEMS decent, but the shady subscription process has made me wash my hands of it. I’m going to follow up and make sure this wasn’t some sort of scam to steal my money. It’s not worth the risk, no matter how nice it might be..Gandalf7531Version: 6.46.0

Overall shadyI went into this app thinking this would be different from other mental health apps, but no. I finished the first part with it asking you all these questions just to find out that it’s locked behind a paywall. The main reason I wanted this app is because I thought it wasn’t locked behind a paywall and because I wanted to be a better person. Nope. I get it, you need money, but making people pay to feel better isn’t the way to go. I know this is how most doctors in the United States get money, but I think it’s kind of messed up. I wanted this app to be good, the advertising seemed good, but the paywall..🎈🦄🎂💍🐶Version: 7.11.1

Cancelled the subscription - still charged.I downloaded this app a month or two ago. I ended up never using it, so I canceled it. Today, low on money, I asked a family member to please spot me 30 or 40 bucks until the first. I’m on disability in on an incredibly tight, fixed monthly income. As soon as the money transferred to my cash app card, better me debited my account for a monthly subscription. A subscription that I canceled. I messaged them and explained how much of a bond this puts me in and that I won’t have money for food until the first. No response whatsoever. Maybe mental health is not the game that these folks need to be in..KitschmagnetVersion: 7.8.0

Cannot stop subscriptionI tried to log in, it said my password was wrong. So I tried to change password, but they said they didn’t have an account with that email. I tried sending an email to support, it bounced back, blocked. I went on their page and clicked on the help icon on the lower right corner. A page came up with a space to ask questions. I filled it out but there was no “submit” button. It’s impossible to cancel membership. I did not use Apple Pay or Google Pay so going through their site is the only way to cancel. But again, that doesn’t work..DogwriterVersion: 7.10.0

Scam.I tried cancelling my subscription, and I wasn’t able to, I tried emailing them about a month ago and yet they haven’t responded, and I just payed another $28 on an app I’m not even using, it’s very hard reaching out to them, it took them months to get an answer. Then they finally called me yesterday and told me a few days after I noticed the transaction on BofA that my subscription was cancelled. But I had to report BetterMe through PayPal that it’s a scam and I wanted my money back. I liked the app at first, don’t get me wrong. But there are way better apps online that I’d go to first before ever trying this one..JuliaarmandoVersion: 6.24.1

3 stars for now because I haven’t heard from customs support for3 daysI reached out 3 days ago because I was charged for different subscriptions on the same account. There was some kind of glitch and one was offered for a month on the website. I didn’t get an email confirmation so I searched the app. Then when i got the app and I tried logging in it made a new account for me instead and offered another subscription. I was charged for both and I just want to manage it so I do not get charged multiple times for different amounts just for the same account and service..The tired shopperVersion: 7.11.1

MisleadingAll the stuff on this app you can read on the internet for free. There are self help books and videos. All the same stuff…but for free. Healing childhood trauma takes more than just reading. I guess I thought this would be something more. I’m not impressed. Been here, done this. This doesn’t work for childhood trauma. You can read all you want, but you have to work through the trauma. People need actual therapy, like EDMR or internal family system…DBT/CBT…and so on. I feel like I’m being lied to once again and my mental health is being taken advantage of for someone’s personal financial gain..Rachel 688Version: 7.19.0

Renewed early - stealing my $I had a trial to this app and cancelled one day before trial ended. Little to my knowledge they charged my card BEFORE the trial expiration date. They will not give me my money back and have forced me to escalate with my credit card company. When contacting customer service they blamed me then tried to give me extra time on the app (I don’t use) as resolution. I want my money back since I cancelled within the timeline. I dont understand why I would be charged BEFORE the deadline. This company does not take accountability for their mistakes and steals from consumers! BEWARE!.Julie ShereeVersion: 7.26.0

Extremely DisappointedI found this app to be extremely disappointing. From the beginning, my experience was frustrating. It took far too long to get a response to my initial question about my type, which left a negative impression. When I attempted to use the app, I found it overly complicated and poorly designed for someone like me. The amount of reading required to navigate was overwhelming, and after multiple tries, I gave up and stopped using it altogether. To make matters worse, the app doesn't send renewal reminders, which feels like a deliberate choice to secure payments from users before they can cancel. While I understand the cancellation policy, there should be flexibility in cases like mine where the app was barely used. I wouldn’t recommend this app unless significant improvements are made to both its design and customer service..ApologistintrainingVersion: 7.26.0

More expensive than therapyI was interested in trying this out, but it turns out it costs more than what I pay for therapy LOL. I didn’t want the “free trial” that automatically charges me after 7 days, so I just deleted it. I know that apps cost money to create, but at least make something that’s supposed to help people somewhat affordable. Update: the developer responded with a generic copy paste response which is not at all what I said, so felt the need to let you know that this definitely seems like a scam now lol like… at least try?.EricaveronicaVersion: 6.42.0

Really disappointed in this.Any app that claims to be for mental health and has a “free introductory week” followed by a mandatory $100 charge is predatory. This app claims they will contact you before the trial is up, they won’t. There is not any option to try only a month and they bill upfront costs of $100. Considering many people have mental health issues tied to money and expenses, well this is pretty sick on their part. I guess I will keep using the very generic meditation app because I have paid for it. Not worth the money and very deceiving..AmesstewartVersion: 6.40.0

This app is a scam! Charged after I cancelled!First of all, the company says it will send you a reminder before your trial period is done. Good thing I set my own reminder, because I didn’t get a single one from the company, or maybe not because they charged me anyway. Luckily I was refunded by Apple, confirmed my subscription was cancelled, and then TWO WEEKS LATER the app charged me again for an in-app purchase I never made and could not even use without a paid subscription! Be sure to block this app from your PayPal and credit card as it will try to keep charging you even after cancellation! Beware!!!.Tb0519Version: 7.2.0

ScammersI’ve never heard of this meditation yoga app until I was charged $80 CAD for a subscription I never authorized?? I have been trying to reach out through customer service & social media platforms for over a month with no response. Completely disgusted with the treatment of this company who claims to help with their mental health. A joke 👎🏼👎🏼.Andreafrancavilla_Version: 6.51.2

.I just paid over 39.99 why isn’t anything else friggin unlocked now??? Not very happy. Wasted my money it seems. Can you tell me why or get me a refund..Shelshel1992Version: 6.51.1

Worst app ever.I hate everything about this app. The breathing exeecises are way too fast and not relaxing, the bed time stories are awfully narrated. I really didnt feel any help from this app who claimed to be so helpful i would give zero stars. Also if you try to cancel it doesn’t let you..Deslauriers90Version: 6.31.0

SCAM: Unauthorized charges years after subscription cancellation…As much as I’m supportive of the Ukraine cause, it saddens me to say that BetterMe is the Worse company ever. I got a subscription years ago, and had the hardest time to cancel. They kept charging me, and made it very difficult to cancel. Eventually, after a lot of harassment and time wasted from my part, they cancelled my subscription. And now, years later, I see another expense from them creep up on my credit card bill out of nowhere. This is smelling a lot like a dishonest SCAM! Please stay away from this firm unless you want to waste your time and money! So sad….QrwndndVersion: 7.27.0

SCAM BE AWAREWARNING: CANCELING AND DELETING THE APP WON’T STOP PAYMENTS — THEY WILL KEEP CHARGING YOUR CARD AND REFUSE TO ISSUE A REFUND. I tried the app, but it didn’t work for me. That’s when the problems began. I canceled my subscription and uninstalled the app. Months later, I noticed they were still charging my credit card. I contacted them, explaining that I had canceled and stopped using the app a long time ago and requested a refund. PLEASE CHECK THEIR RESPONSE TO MY REVIEW THEY SAYS I SHOULD CONTACT THEM BY EMAIL, I DIT IT… THEIR RESPONSE TO MY EMAIL: “We understand your concerns. However, after careful consideration and in accordance with our Terms and Conditions of Use, specifically paragraph 7.10, we regret to inform you that your purchase is non-refundable. Paragraph 7.10 clearly states that you agree the purchase is final, that the company will not refund any transaction once it has been made, and that the purchase cannot be canceled. By making the purchase, you acknowledge and agree that all purchases are non-refundable and non-exchangeable. Based on this, we are unable to accommodate your refund request.” I delete the app and cancel the subscripton, i don’t use it during months and they still take my money. I feel like I do a big error giving access to my crédit card to this app..ChefjuanpiVersion: 7.27.0

Strange commentsThe meditations have a lot of talking, there are also some mispronunciations. However my main issue is that there a few VERY odd comments relating to anatomy that really doesn’t need to be mentioned during a meditation. It seems unnecessarily sexual and a very strange choice for an app that is supposed to help you relax..AliHeartVersion: 7.27.0

SatisfactoryI’m not to far into it but the voices aren’t very calming, I wish there was more reading material because I can’t always listen and it’s way to expensive for what it is. There is a lot of free alternatives in the App Store.CanadianFFVersion: 7.24.0

ScamIm getting scammed this very moment by not able to log in ( the website doesn’t give me an access and change the status of subscription!) Ims so infuriating; I’m trying everything- contacting support, sending requests on password change - getting no feedback! They are changing me for nothing tomorrow and I can’t change it! Don’t start, don’t pay for the trial- that make it crazy difficult to stop the automatic subscription charge. The app itself is completely useless and stopped working in two weeks after I downloaded the app- it’s a shame I getting charged by them..Annemo0Version: 7.24.0

Scam AppLike many others who have left reviews, I was also scammed by this app. In August, I purchased the trial subscription. After a couple weeks, I realized I hated the app and have done much better ways of self care. Therefore, I unsubscribed and deleted the account. In October, I was billed $65 CAD, and I therefore contacted support politely stating that I had unsubscribed and I am not even using the app. I received a very argumentative email basically stating too bad, I went about unsubscribing the wrong way, and regardless, I had agreed per the Terms & Conditions that I wouldn’t receive any refunds..Mount Royal 85746262Version: 7.24.0

They only care about ur money not mental healthDoesn’t even offer real therapy like I was advertised. Charged me without my knowledge no receipts nothing and refused a refund. Also given the worst customer service I’ve ever recieved. They don’t care about your mental health they just want your money. Not worth it.M-anon777Version: 7.20.0

Not worth the costI downloaded the app and decided to try the subscription. For me it was useless. Didn’t really find it helpful at all. Waste of money..A.n.n.oyedVersion: 7.20.0

Beware!This does not go into the Apple subscriptions in your phone. I went to cancel my trial, and it wasn’t there like all my other apps. I then get an Apple Pay charge notification charging me $40 US from Breeze. I asked them for a refund as I had not used it and it wasn’t within my subscription. They emailed back saying refunds are against their policy. In order to cancel my subscription, I had to go through the entire app to find it. This seems scammy to me. So let this be your warning. I didn’t find the app particularly helpful even during the trial period, either. Watch out for companies like this!.Allypaul123Version: 7.20.0

StressingRight after being told to not stress as much and calm dow I get bombarded with countdown timers to purchase a year long plan for a good deal RIGHT NOW….. uninstalled.MyNicinameIsTakenVersion: 7.20.0

Not my thingNothing about it grabbed me, wish I didn’t spend the money.John193725Version: 7.20.0

ScammersI have 4 emails from them saying my subscription is cancelled yet I kept getting charged month after month. They should be removed from all app stores and reported to police at this point since I'm not the only one something like this has happened to with this company.MoonW1tchVersion: 7.19.0

SCAM!Do not PAY to use this app at all costs!!! They will continue to charge your credit card and they will not refund you your money! They say it's impossible for your card to be charged after cancelling your subscription but it isn't true at all! I have 3 emails from support assuring me my subscription has been canceled yet I was charged $64.27 renewal for a service that I DO NOT WANT! Imagine being desperate enough to pay for a mental health app for help and they take advantage of you. I have never left a bad review in my life but this is as low as you can get. Please stay away..BetterNot5Version: 7.19.0

All of themTerrible voice. Ugg.Damn painVersion: 7.18.0

Deducted my moneyWorst app. I sent an email as well that my money was deducted without my consent. Nobody ever got back to me..Ridhi sohalVersion: 7.17.0

Horrible ExperienceI had a horrible experience! I reached out to a mentor for help and didn’t receive a response for over 9h! And then the customer service was extremely disappointing! Don’t waste your time or money! Go with real professionals, like Better Help. They actually answer their messages and help people. This app is only good if you’re using it for the features and not looking for mental health support from a professional..Amanda52686Version: 7.17.0

:(Didn’t help at all and made me feel worse.,.,.,...,.,..,..,,,.Version: 7.16.0

Turns out they deduct an initial payment of 20 bucks even if you cancel the subscription in advancePlease do not use apps where they clearly do not mention charges or any hidden charges. I opted for a 4 week subscription initially. Made a payment and cancelled it the same day as I changed my mind. The next thing I know a week later I get charged for some ‘ initial payment’ of 20 bucks ? I had an email exchange and when I pinpointed this , they stopped responding. Don’t get scammed by these guys..Aru***Version: 7.16.0

Billed for “free” trial.Signed up for a 7 day free trial and was immediately billed $45.99.Emily7262848262Version: 7.16.0

SketchyI downloaded this app when I was experiencing a mental health crisis. It did not help me but that’s fine as I’m aware that there is no one size fits all cure for mental health. My main concern with this company is that I cancelled my subscription shortly after a starting the free trial. Months later I receive a bill and an automatic charge to my account for a subscription that I had cancelled. I double checked my subscription section on my Apple ID and it wasn’t there. I reached out via email and was told that because I didn’t unsubscribe on their WEBSITE I was still being charged. They offered me 3 months of a subscription (instead of the 6 months the subscription covers) and half of my money back. For a service I cancelled long before the free trial had ended. My advice to the company is to simplify your billing system because it is awfully concerning that you would make it this difficult for someone 1. Unsubscribe and 2. to get their money back after being wrongfully billed in the first place especially considering that people struggling with mental health struggle to advocate for themselves in the first place. Not a good look..GirfieVersion: 7.16.0

Very first screen a payment wall…Ugh payment wall without a skip button, excellent mental health app.Boba softVersion: 7.16.0

ScamPlease do not sign up and do not do a trial membership. They have stolen hundreds of dollars from me..Cdon12345Version: 7.14.0

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