Govee Home Customer Service

Govee Home Positive Reviews

Great system but app could be betterFirst of all, I only came across Govee, I’ve been a long time Philips hue user but I have to say, I’m very impressed with what they have to offer. Maybe I’m only getting used to the app but on the rope light, I feel the settings aren’t very user friendly. I am tech savvy. I’m sure I’ll figure it out but it will take a bit of time I guess. So far my only issue is on the scenes. If I have to edit one lighting scene, I must start adding them into groups? Then it won’t allow me to just add one, I have to go through each category and add more, all this just to reduce the speed. Then, after that when I go back, all the other ones are gone! Look maybe, I’m not used to the Govee app yet but still, if it doesn’t seem easy the first time, please will get turned off. Philips hue app is much easier, cleaner and you can edit each light and each scene with ease. Hopefully this will get better over time as. I will 100% recommend these lights. Have the set up the curtain and hexagon ones now!.MaxeddVersion: 5.9.11

Phenomenal products and applicationFirst of all, I'd like to mention that the application could benefit from some improvements in terms of accessibility for most features, except for the seamless integration with your existing devices. It works really well and you definitely get your money's worth with their products. I've seen a fully equipped house with Phillips, Hugh, and this is the next best thing in my opinion. The colors are vibrant, the scene modes are really cool, and there are plenty of options to customize the settings for individual lights or groups. I'm particularly fond of the dreamview function, which allows multiple lights to synchronize with specific circumstances like music playing or my TV backlight, creating a delightful "surround visuals" experience. Moreover, if you take a look at the patch notes and the interaction from the developers and team directly within the app, it's evident that they are constantly working on innovative ways to improve their products and the app itself. I highly recommend committing to their line of products if you need intelligent lighting without being forced to shell out “go fly a kit” kind of money..AegaeonFTWVersion: 5.9.20

Govee App & Products are THE BEST!!!I HIGHLY RECOMMEND GOVEE APP and ALL OF the GOVEE products line! It is so much more than just “smart LED lighting”! This APP does take a little more getting used to than others that I have used in the past, it does have a few “quirks” that could be fixed.. BUT IT OFFERS SO MUCH MORE than just lighting! There is a entire community of people on the app as well that share content & are ALWAYS willing to help if you have questions about anything- Govee’s customer service is second to none in their response time and fixing any issues. In this app you can connect all of your Govee products together to react and dance together! I have spent so much time playing with the different scenes and options, and enjoying engaging with the Govee community! In the app/community you can also earn points to go towards new products- win prizes - be a co-creator/tester for new products! The possibilities are endless!! Just GO FOR IT - You WONT REGRET IT!.JXBXJNKEVersion: 5.9.20

Temperature monitoringI’m using the smart thermometer and hygrometer sensors to monitor freezer temperatures. The data are easy to view and track. I like that it allows me to set temperature alarms. However, the app requires that you set an alarm range versus only a max or min. The min temperature you can set the range to is -4F which is higher than some of my freezers run. Since I’m only concerned with high temperatures, it would be nice to disable the low end alarm or be able to set it lower than -4F (even if the thermometers are not calibrated in that range). Other than this minor complaint, the system is working well on tracking the temperatures. Set up was easy and I am able to have the WiFi gateway two floors above where my freezers are located with no issues..Gigit008Version: 6.0.01

Would love to see moreI have been surfing through the smart home apps and products. I have landed here with Govee after several product tryouts and working with customer service. I now mostly have Govee. Over all the products work well and the sync well. Using the app can be a little clunky though. With tap to runs being on, I love they can run on Siri, I do not love I have to create the shortcut in your app. This prevents chaining a few together. We should be able to make tap to runs into widgets as well! The widget control does leave room for desire. It’s only a basic on off button, which is not accurate. If the device is on, the widget might show it’s off. To actually turn it off you have to turn on the widget so they match, then turn it off with a second tap..SeveritySixVersion: 6.0.12

Not just LEDsYou may think opening a box from Govee that it’s just a strip of leds and nothing more. You would be highly incorrect. Govee is a lifestyle that can be the most fun you have installing and enjoying how a simple led can really change your mood and way of thinking how to decorate the place you call home. This app is the gateway to a wonderful world of light and home automation. The way Govee has laid out the controls for their products is very intuitive and made simple. But still being able to produce what looks like hours of programming into an amazing light show. And not just the lighting controls are in this app. If you have any other products that Govee has made, all the controls for those are here too. Simple, easy, done right..T-StoneVersion: 5.9.20

User friendly but scheduling needs WORKI love the app. It’s visually appealing and easy to use. My only complaint is the scheduling feature. You can setup a “schedule” but you only have start times… Developers please spend more time redesigning the schedule feature to have a start and end time. For example.. I want to be able to set the heater to turn on at 9pm and turn off at 6am. It gets cold at night but I want it to be setup autonomously so I don’t have to turn it on and off all the time. The heater has an ‘auto’ feature but I don’t want to risk leaving it on all day and my house burn down while I’m away..EvoJordanVersion: 6.0.02

AMAZINGThis app and the community of Govee along with their products are spectacular. The app allows you to customize so many things on your lights and adds a fun way to making your experience that much better. The Dreamview options and DIY option are my favorite because you can make your own “light show” and for example, I wanted my Aura light to give off a lava lamp effect so I DIY’d my own lava lamp scene and it’s become my favorite to use every day and other Govee members really enjoy it as well! I really enjoy Govee and highly recommend their app and their products. You have to download their app to get the most out of most of their products! Thanks Govee for being an amazing Brand. -Govee Fam, B C R U N K (Brit).BrithoskVersion: 5.9.20

Home lighting controlI started using the GoVee lights about a year ago. I have a 60 year old home and so automation has to be on a network. I started with just some of the light bulbs too see how they worked. The recess lights were easy to install and I found that programming was easily done. The directions were easy enough to follow and grouping them together was not too difficult. I was then able to network with my Alexa easily and set up the commands. The hardest part now is just trying to remember what I named each group. I definitely need more of the lighting to make the rest of my home a more enjoyable experience..Joe 3 NamesVersion: 5.9.10

Love the humidifier, not the appLove this humidifier! It is fantastic… has saved my relationship because it has helped with our snoring… and allows us to have essential oils helping us rest and recover, at night. My beef is with the app. Every time I unplug the humidifier to clean it, it no longer connects to the app. I have to we-download the app and reconfigure it, each time. This is a bit more than frustrating when I have to clean it at least every 72 hours. Also, why can’t I save custom color combinations (what good is the saving of specific colors if I have to re-apply them each time I have to reset the system. It is frustrating and I’m likely to just quit using the app rather than deal with this every 3 days..Yinka333Version: 6.0.20

Super easy and full of featuresThis app is super user friendly and has many features available to you to use and try. The community within the app is wonderful and you can share your creations with each other! The customer service is 10 star service. The company is so community and customer oriented. They listen to what the customers like and don’t like and would like to see. The reach out to their customers to try new products that they developed based off the recommendations of their customers. Govee is the way to go for everything..1stSGTMayVersion: 5.9.11

ObsessedI used to have a different brand of smart lights (sengled) that worked fine but all of a sudden wouldn’t sync properly so I decided to try a new brand. I came across Govee because of their wide selection and reasonable pricing. I absolutely fell in love with them! Now I have bulbs, light strips, a fan, tea kettle, etc. They are so easy to use and very reliable, unlike other brands. There is no convoluted syncing process like having to flip a switch quickly a bunch of times. The app picks it up almost instantly and makes all the Govee products seamless to operate/organize. Highly recommend!!!.BlueEyedBrittanyVersion: 6.0.02

Amazing App and Great CompanyI recently moved and when we got to the new place I setup my lights and they didn’t want to connect to my phone. I simply contacted the company telling them about my issue and in no time they responded. They helped me out with letting me know what the issue was and they offered to send new lights. The app works flawlessly and I could not ask for any more. I can do whatever I like with my lights and it’s not hard to do so. I also love the feature where you can use other people’s creations on your own lights and it only takes 2 seconds to do so..Zach PlottVersion: 5.9.11

Outdoor LightsI have a total of 6 sets of the 48’ multi-color Lynx Dream Bulb string lights and 4 sets of the multi-color Flood Lights. These sets range in age between 2-3 years and have withstood some nasty weather yet every year they work as expected. Although I have had some difficulties with the transmitters not wanting to link up right out of the box and one 48’ string half the lights did not work, but Govee support has been there to help. Tough, easy to use, and beautiful for a good price. Go with Govee. BTW… Using these lights in combination we’ve won our neighborhood Christmas light decorations contest 2 years running!.“Big” ED.Version: 5.9.11

Need speed controlHello. I’ve reached out to the fb group and was told to come here. A lot of users including myself would like to use the preset scenes that are available through the app however some scenes with the lights flashing like let’s take “Christmas” for instance. The scene flashes the lights too rapidly. If I had epilepsy, it would probably send me into a seizure. So let’s make an update to the app to allow control of how fast or slow the speed of the scene is. Just like controlling brightness there should also be a control for speed. Thanks guys. Keep up the hard work..Unknown420spotVersion: 5.9.11

Fantastic Product, app has a learning curve (automation issue)As stated above, I purchased 150ft of the Govee Permanent Outdoor lights for the holidays and while the lights themselves are fantastic, the app is a tad challenging to use at first. (I originally rated this app 3 out of 5 until I figured out what caused the issue stated below.) For a while I was having an issue with the “Automation” setting. (Had the lights programmed to go on at sunset and turn off at sunrise). And while they’d turn on right on time, they’d shut off randomly around 2am or so. After awhile I learned that when I linked Govee to Alexa, Alexa used it’s “hunch settings” (programmed to turn lights off when it thinks the user is asleep) to override the settings in the Govee app. Once I turned that setting off, the Govee lights and app have been working flawlessly! If any of you are having this issue, try turning the “Hunch setting” off in the Alexa app! Hope this helps someone!.BL00D5WEATGEAR5Version: 5.9.20

Govee quality and supportSome may say it’s a bit excessive but I have probably between 20 and 30 different sets of Govee lights in my house, car, and automotive shop and I cannot get enough. In all the sets I’ve bought for myself or others, I’ve only ever had one “bad” light and I immediately contacted customer support and they were so quick to help with what was going on and find a replacement for me. The products are 10/10, the support is 10/10 and the creativity is 10/10 as well..JasonS84Version: 6.0.13

Work well with app and lots of colors to choose fromLong time user of another brand of well known smart bulbs but wanted to try these out since they are much less expensive and seem to be sold everywhere. Install and integration of lights to wifi and app was simple. The only issue is that the app is a bit confusing with so much going on. I will figure it out soon. Happy overall with price, availability and options. I might convert my house to this brand eventually as the other is very pricey and are sometimes hard to find..WeAreTheChampasVersion: 5.9.20

Govee Tv backlight 3 liteThe lights are amazing! Excellent quality and look great… only complaint is that I cannot get the app to connect to the network… I was able to calibrate the light strip however when it came to connecting to wifi and calibrating the camera, It always failed to connect to camera and would not connect to wifi no matter what… I even put my entire eero network to 2.4 and it still wouldn’t find or connect to my network even when entered manually…..Bro527Version: 6.0.12

App kept crashing after I updated it and then fixed it!I updated the app and it was literally unusable because it crashed every time I opened it. I reported an issue in the app and they fixed it quite fast. It only took two days to fix it, like completely update the app. I’m VERY happy with the customer support. I’ve never had better customer support before. Now I can change my RGBIC lights without it crashing! Totally recommend Govee now!.Ser_Ser_dcVersion: 6.0.02

I love my Govee Lights but...I got some govee lights for christmas about 3 years ago and never got the time to open them and actually use them. So today I finally put them up. I have the H1640 lights to be specific, which I now know are not compatible with the app. I was under the impression that I should be able to use the app and have the amazing features given, but I can't. I received a card that prompted me to download the app that cant use. It would be 4-5 stars if it actually was compatible with the lights. Please sometime in the future can they become compatible?.Kiah FrederickVersion: 6.0.02

So much to loveI thought I loved Govee products…a lot! However, I’ve never used an app with so many layers. The community section is absolutely beyond measure. Everyone is so helpful and friendly, it’s like having a secret second family. The user interface is amazing. I honestly can’t wrap my head around it. It’s like the mega-minds at Govee have thought of it all, until they release something newer and better. I’m so glad I chose Govee and their banging app! Sincerely, “ Blinded by the Lights” 🫶🏼.EquensuehochaVersion: 5.9.20

Very good app just a few suggestions…Ive been using this app for a while now and the improvement you’ve made is amazing! the only things that annoy me still is that the speed bar for diys or modes doesn’t have percentage marks, another thing i recommend is adding a feature where you can create solution/dreamviews just like diys and be able to share them, but besides that stuff 5/5 stars if those were fixed. If you guys do see this and fix it thanks!.Ryan64pikaVersion: 5.9.20

Automation problemLove the lights but they have been turning on at incorrect times. For example if I have it set at 8 they turn on at 7. Or even if I have the feature off they still turn on. Another thing is they turn on already at full brightness instead of starting at a lower brightness and ending up at full brightness over the course of 10 mins like mentioned. Is there a way I can fix it??.Ggiovanii8Version: 5.9.20

A consistent and reliable product.In trying to find the best behind the TV light experience in 2013 I stumbled across Govee. Not to sound like a commercial, but my experience with the camera over the TV Technology I was amazed on the experience I was looking for. since then I’ve moved on with other projects throughout the house. My next move is to incorporate the whole house humidifier. Thanks Govee for the experience and the accountability..GadjitmanVersion: 6.0.20

Love the interface love the products.I’ve never been happier with my experience with Govee. I currently have their outdoor lights, Bluetooth bulbs, WiFi bulbs, the rice cookers space heater, and ice maker. All absolutely phenomenal in design and quality. I’m a big functionality person and they always seem to hit the mark. The app is incredibly user friendly and, although I’ve never contacted their customer support, it’s a testament to the app and product quality that I’ve never had to. Only complaint is I wish there were more products to buy lol. I have an air purifier in my cart but would have loved have bought my security cams, water cooler, vanity mirror and bathroom vent fan/light, etc through Govee. Keep up the great work folks..PhoenixplightVersion: 5.9.20

HOLY CRAPI’m literally speechless, I never leave reviews but I had to. THIS COMPANY IS SO UNDERRATED! I bought some lights from them like 6 months ago and their products have been amazing, but omg this app is literally a game changer. Like how in the world do you guys make an app with so many feature I didn’t even think were possible 😂it’s insane. Definitely gonna buy some more after seeing what’s capable with this app..Aaron735Version: 5.9.11

OutstandingI’ve been using Govee products for several years. I own a business and only install products that I’ve tested and I have never had a single problem with any Govee product and I have over a dozen of their products in and out of my home. I would never hesitate to recommend, install or purchase one of their products..Code Blue Electric ServicesVersion: 6.0.12

App won’t update correctlyI’ve used this app for the last 3 years to monitor my greenhouse. Never had any issues even though the battery dies every winter and I change it out in the spring. I’ve been using it for the last 3 days and have been right next to it and the app will register the temp and then the next time I go in it takes me to a reading from a year ago and won’t update until I stand next to the thermometer again which defeats the purpose.CertainLittleBoyVersion: 6.0.20

Best Option in LED Lights for the Money!I have multiple Govee products. They are professionaly packaged (think Apple), come with easy to use instructions and accessories. A breeze to install and the App is the game changer. Allowing more options then a Baskin Robins House of Flavors scoop shop. Govee, please keep rolling out new and inventive ways to allow your customers to express our feelings around light 👍🏼.JediBigDVersion: 6.0.13

Govee is easy and funI enjoy bringing color into my life. I’ve purchased bulbs and string lights the air purifier and plan to get the dehumidifier. It’s nice having everything on one system. My only gripe is I’ve come across the issue with the bulbs on a dimmer. The home is a rental so that is something I can’t change. Apparently other brands can function on a dimmer. Otherwise I live govee products.DaniefelishaVersion: 6.0.12

Govee Smart HomeGovee is one of the best products I’ve used. I absolutely love their aura lamp, which fills my pretty big bedroom beautifully. Their smart home app makes it even easier to control my strip lights, allowing me to turn them off to save energy automatically! Highly suggest you buy their product and get their smart home app for the best integration and features.TapouttttVersion: 6.0.12

Easy as Pie SetupMy double plug smart device is the first automated item that I have that has completed the set up process with as little pain as possible (connection to Alexa included). This device set up instantly—no lag, no loading. I’m really amazed with this product and if I decide to get more smart plugs, I will be getting them from this company..마엔Version: 6.0.12

Automation doesn’t workI’ve had the outdoor permanent lights installed for about 3 weeks now & love them, but the automation feature of the app doesn’t work… Will not turn the lights on or off…It would be helpful to be able to set a different scene for each timer in the “timer section”, as I use them (2nd timer) for security/accent lighting when the Christmas lights turn off… This is also where the automation feature not working comes into play…..DeuceliveVersion: 5.9.20

One of the best Smart Home ecosystems I have seenI have 2 Govee heaters, two sets of leak detectors, and a light string. The app is a joy to use: intelligent layout, full-featured, notifications that push, attractive graphics. Govee clearly sees the importance of getting fit and finish right, with a diverse range of products at very reasonable prices, to incentivize staying within their product line. I’m a fan..SkeptikosVersion: 5.9.20

Govee!!!This app has completely saved my life during this year of pandemic. I have really learned to enjoy the simplicity and complexity of this app and it’s shortcuts and flawless speed. After trying every other LED brand nothing compares to govee. Just, stop reading and save yourself some time and just download. You won't be disappointed; atleast I was not:).SkoobydoobyVersion: 5.9.10

Love GoveeI have been buying Govee products every chance that I get and let me tell you, I’m not disappointed. I have two of the envisual light strips for both of my TV’s, two standing lamps and a kettle. The app is great to set schedules and get the lights and atmosphere exactly how you want it. Once I move into my own apartment I will be replacing all the lights with Govee bulbs to truly immerse myself..Ciscothe3dVersion: 6.0.20

Great App, keeps improvingHave about 20 Govee devices now and at first the app left a lot to desire. It seems to improve every time I open it. It’s still a bit difficult to navigate but the amount of improvements and customization that they are implementing makes that something that’s worth dealing with. 4.5 out of 5.AaronbohrVersion: 5.9.20

Govee is my favorite brand!I have about 10 Govee products in my apartment and it is the only brand I will get for lighting. Their app is phenomenal and so is the product quality. I love getting new products from them because it drastically changes the ambience of my home. I recommend to anyone thinking about getting a Govee product!.Luke R BartonVersion: 6.0.01

Excellent appThis is a well put together platform. seems like the Govee company wants to create a community of lightning enthusiasts that can all come together. brilliant idea. great for business, great for the community = win win. check it out. if you don’t like the govee app or govee lights then your world is black and white, or gray, i suppose it can be gray to! either way……...Troy McPeekVersion: 6.0.40

After iOS update Widget no longer shows dateReloaded widget after iOS update but date no longer appears- please update so date also shows in widget with temp and humidity.JSuz65Version: 6.3.01

Great app!Great app has plenty of features but I would like to see some shortcut options for iPhone..Brennan IpinceVersion: 6.0.40

Nice app with lots of featuresGood app to manage the lights. Lots of lighting features and the ability to create your own. With so many choices it would be nice to see a preview of the light would look like, at least for the preloaded styles. Other than that it works great..The JimrVersion: 6.3.11

AwesomeI really like how endless the possibilities are with Govee!.TamilitaVersion: 6.3.11

Great festivity lightsGreat product. Initially, two strings out of 3 did not work. I reset it and it worked for a bit. I had to reset them multiple times before they started to work well now. It would be nice to add Diwali theme under Festival selection in the app. Perhaps, one should be added for Chinese communities too..VImJitVersion: 6.3.11

SolidSolid but wish it had a few more explanations on how things work.NewfieKnightVersion: 6.3.11

Good but make Halloween lightsThe app is good but add Halloween lights:).The Better HenryVersion: 6.3.01

Loads of potential!With any new tech app the fluency of the menus and UI starts rough but they do put out great improvements regularly!.OftojenVersion: 6.3.11

GoveeI have multiple Govee products and every one of them works seamlessly. I love them all..Randal stonesVersion: 6.3.11

Love all my Govee productsLove all my Govee products, and the app is great for getting the best out of them..MaverickrblVersion: 6.3.11

Govee Lights are top of the classI have not been disappointed with any of Govee products to date. Sure they are a little on the pricy side. But there products are friggin amazing. And stand out compared to others!.KwNightwalkerVersion: 6.3.11

Clunky and ClutteredI have been using Lutron and hue and decided to try Govee but find there app is way too clunky to get around. They have jammed way too much information into it and very difficult to navigate..DFlyboyVersion: 6.3.10

Good but add to apple homeEverything is fine but please add to apple home.Vampergamer_xdvzVersion: 6.3.10

Simple to useI enjoy the app and its easiness to navigate through all my outdoor lights.Bruh_Gurl_^~^Version: 6.3.10

Love itThe app works well!! Lots of customization!!.Ken 1971Version: 6.3.02

A+++Awesome app, easy to use and very well supported..MykNickVersion: 6.3.02

IPad widgets don’t Work after the last updateApp in general is OK, a bit bloated at almost half a gigabyte but after the last update the widgets stopped working, it seems thy don’t receive any data from the app. App is still working and displaying data from the connected devices like thermometer/ hygrometer. Removing the widget and adding it again doesn’t help. EDIT: After the iPad restart, removing the widget and adding it again worked..LLKgVersion: 6.3.01

Water leak detectorI need this detector app to send me a text message not an email when there’s a leak.Guy--Version: 6.3.01

Really creative appI’m new to Govee products but can’t stop buying them, the app is pretty good and allow for a great level of customization.GrafxcomVersion: 6.3.01

Works fine device by deviceFor some reason the automation part doesn’t work. Otherwise, by device is fine.Thethinker1958Version: 6.2.31

Bug since last updateSince last update, in manual drawing mode, even if I set the speed to none, the lights still uses the speed. Can’t get my lights to only stay ON without « Breathing » or « Cycling »..MacmanickVersion: 6.3.01

Love the app but need widgets!I have a Govee lamp in my bedroom and I love all the colors I can use for different time of days BUT I really desperately want widgets for turning on and off my lamp so I can have it on my Home Screen and use it without launching the app!.JessieKattVersion: 6.1.12

Govee for the win!We have Govee lights inside, outside, bedroom, family room - you name it and the app helps us keep track of what goes where and times. Love it!.Fltmom74Version: 6.2.20

Connection problemJust downloaded the app worked for about 10 min no problem but now it will only connect for 3-4 seconds.Crow eyesVersion: 6.2.20

Ads and more adsI like the lights, but I’m tired of seeing ads pop up and simplify the control panel. You got way too many boxes buttons, and that too work the thing..StemmEEVersion: 6.2.10

I just love this app best led lightsEverything about this is perfect.Bossbro2020Version: 6.2.01

Can’t find my LED lights, and email won’t send!When I try to sign up, it doesn’t send any email, I’ve checked everything! And I think my lights just don’t exist on these types of apps. They are H6190, let me know if you have an answer for me!!.Quickly12Version: 6.1.21

Good appThe app is pretty good. The layout is user friendly enough. I do feel like it could be easier, more sleek, more intuitive. It’s somewhat cluttered. It could be more succinct..Master Review GuyVersion: 6.1.20

Long lastingApp works great! And I haven’t turned the light strip off in years. I will definitely be buying a new TV strip if it ever burns out..Lmf65Version: 6.1.12

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 7.4.40

Govee Home Negative Reviews

WORST UPDATE TO ANY UI.Do not buy anything from Govee unless you enjoy using one of the most impractical apps for everyday use. I have been using Govee products since 2019, including upgrading to lights that were quite pricey just a year later as I had seen the interface and how amazing it was. Four years later, govee has managed to turn gold into literal dog feces. Nothing is even remotely similar, all practically has gone out the window being replaced by something that looks like it was designed by someone who has never used the products. This is one of the most thoughtless updates I have ever seen in an app; not everyone who uses your products has a gaming or desk setup worth a trip to the Bahamas. I am regretting buying another set of even better lights- what is the point when they are barely usable? I would recommend staying away from Govee products at all unless they revert back to the previous interface. Even then, the switch to this very much downgraded design has truly proved that govee does not care about the average consumer, only those with intricate setups that are not practical for day to day usage. Honestly, I would not be surprised if that demographic is also disappointed in this update. TLDR: the app is terrible now for things as simple as turning the light on and off. As someone who has used govee for half a decade, save your money and avoid govee products..IkeatrashbagVersion: 6.1.02

The app needs work!I really love these lights; however, the scenes are very limited. They don’t even have a proper Fourth of July option with red, white, and blue. Instead, there's a similar option with pink and other colors that don’t resemble the Fourth of July. I was hoping to install these for other people, but the lack of scenes for various occasions makes it not worth it, especially for the $600 price of their Pro lights! There should be a unique scene for every holiday. Creating custom scenes in DIY mode is very challenging, and for that amount of money, I shouldn’t have to. All I wanted was red, white, and blue lights across the house in a firework motion, but I found it almost impossible! I work in app development, where simplicity is key. While it’s nice to have features like their customizable API for those who want more complexity, most people are not willing to invest the time and effort to create something on their own, especially after paying so much for the lights. I don't want to be constantly dealing with clients calling to ask why their scenes are so limited. If you offer a Pro version, it should include a wide variety of preset scenes..Binary visionVersion: 6.2.02

Lights are great but that’s it…..Lights are great and have great colors to choose from and all. But the Bluetooth on the device and the searching for the lights on the app don’t work at all. My phone will only turn the lights on and off for about a week before it starts saying “failed”, even tho I’m right next to the device with the phone right by it. It’ll still not connect to it. So I have to unplug the lights, forget the device and retry to pair it again. I’ve had to do that many many many many many of times and it’s getting ridiculous. When I want my lights on they should just turn on but no I have to wait for it to find the device (which takes forever) then it just doesn’t find the device at all so I keep trying and trying just to give up and sit in the dark. Bluetooth is crap on the app and doesn’t connect to your devices. I mean it will for about a week then you have to repair it again. Have fun doing that for months. I tore my lights down and I’m sticking with lights that plug in and I can turn on by a button..Jolly25Version: 6.0.02

Worked great till they updated the appThese lights were amazing and affordable for quite some time, over a year, and while the app has had some issues here or there it’s been generally decent. Then an update came out causing all of my house’s lighting to be almost unusable. When first losing the app now it has insane issues even connecting to the network and recognizing the lights, when it does, it requires me to be within 5-8 feet of the light in order to connect, spends 10-15 seconds connecting and now forces me to control each bulb individually rather then being able to control whole rooms or modules. Additionally the lights will now occasionally randomly change to a different color despite maintaining single color modes. Sadly, if this isn’t fixed soon soon, I’ll be forced to replace every single bulb in my house and made out to be a fool for trusting yet another lighting company..Freyja_JVersion: 6.2.20

I really don’t understand how the app worksI don’t consider myself a dumb or technologically unsavvy person, but this app has me stumped and humbled. I have been using it with a TV backlight kit for about a month and still have no idea how to change the colors. Am I missing something? There’s no way it can be this difficult to navigate through. If so, it really should be fixed. I feel like if I’m struggling, there has to be other people out there struggling too. The lights themselves work great and there are a lot of different options to choose from (when I somehow manage to find the color options page in the app). Just please for the love of God fix the app..Ben_Dover1123Version: 6.2.40

App is not user friendlyMy main issues with the app are: 1. The finger sketch light buttons are way too small. They could really benefit from being wider, so it’s easier to press the one you want. 2. There’s no way to repeat a pattern once you have it added once in finger sketch. Ex: you want repeating Red, White, Blue (RWB). Since you can’t repeat that pattern, you have to manually go RWB, RWB, RWB, RWB, and on and on. Would be so much better if patterns could just be repeated, once one set is created. 3. You can’t edit Scenes or other people’s DIYs. I sometimes like the colors, but don’t want them too move or want to use a different type of movement, but can’t do that in the app..AwolphyoneVersion: 6.0.40

App is the worst I’ve ever seenI spent $300 on their permanent Christmas lights because they advertise heavily that they are super customizable. They are not. The app is extremely limited and the UI is clunky. When designing your own theme, you have to sacrifice between choosing effects (twinkle/blink etc.) at the expense of warmth/brightness. You are limited to when/which segments you can dim. I need certain sides of my home set dimmer than others, and I cannot do this if I want to use customized colors/patterns, only if I choose solid colors. There are a number or preset themes, however, they are not practical for common holidays, and will likely never be useful. I’m very disappointed that the app renders these lights useless..ThissuxxxVersion: 6.2.40

Terrible appFirst time Govee user and I really enjoyed the lights and putting them up however, the app is very un user-friendly. I can’t get it to do what I want to do. I want to set up a few lights, however in doing that the app reverts to a similar, but not the lights I chose location. Every time I save the DIY it doesn’t work. I want to be able to save the lights. I chose to stay on and keep the other lights off for security purposes. However, the app allows you to only do that certain ways and then reverse back to different colors or white. Govee lights have so much potential and are expensive. I hope that they review what has been told to them and to re-update the app..TiggercubVersion: 6.2.40

Constant background usageFunctionality wise, the app is OK. I’m not a fan of some of the UI design, but it gets the job done once you figure it out. The problem is that there is a tendency for the app to constantly run in the background after I launch it and use it to control one of my devices (usually a fan). Hours later, I’ll notice my battery is much lower than expected and will see Govee as #1 battery usage app for every hour since using it full 1hr of background usage every hour. This problem has persisted across multiple phones, versions of iOS, and reinstallation of the app..UbelsteinerVersion: 6.3.01

Loved it but now I can’tOriginally this was great and I loved all the different settings that were possible with it. My favorite option was being able to dim the lights or turn them off from my bed, but the last few days, after updating the app, it keeps telling me that I’m using an outdated version and will not let me do anything. I even uninstalled it and redownloaded it, just for the same thing to happen. So now I have lights that I have to manually handle since the app claims I’m using an outdated version and I’m not sure what to do anymore, or when this will be fixed..Jessi-5Version: 6.2.02

Please fix Speed settingThe speed slider is not stepped gracefully. If I set a light to do a gradient, the slider fully to the left means 0, with no colors changes. If I set it the the smallest move to the right, it changes colors every 2 seconds, which is too quick for the slowest setting. Further to the right is just laughable and faster than anyone would ever use. Please fix this across the app. I’ve read online comments that this has been broken for years. This was one of the reasons I bought your product and you are dropping the ball compared against your largest competitor..DingjobVersion: 6.0.13

This app is required to use the lightPaid extra to have a version of the light that supports Matter cause I don’t want to deal with thousands of app that each of the companies use for their smart lights. Turned out that they hid the pairing code for the light in this app. You cannot get the code unless you create an account in this app. So to pair it with Homekit or Google Home you have to download this poorly designed app and create an account with them..BiohackingDanaVersion: 6.3.10

Overly complicatedJust simplify the app. Too many design options that seem to be redundant and makes it difficult to figure out what settings allow for customization..BusterflashVersion: 6.4.01

Lost Snapshot FunctionAfter one of the last updates, the app lost the ability to snapshot properly. I had my snapshots saved for Halloween colours, but went to make some adjustments and save some new snapshots for Christmas. Except when it actually lets me save them, it saves as only warm white. And other times it doesn’t let me save them at all, just says I have to select a mode in order to snapshot, but nothing I select works. I’m still able to control each bulb, which is fine, but if someone flips my switch then I fear I’ll lose my custom set and have to start all over again.Locken69Version: 6.3.11

Convoluted pileThis apps UI is bloated with meaningless and useless “features” and it is horrendously convoluted, which makes it impossible to find and/or use for any form of customization..I Love/Hate AppleVersion: 6.3.11

Bluetooth connection failedBluetooth connection failed for first time use.PetawawawaVersion: 6.3.11

Don’t like the update.I liked the previous version. It was much more user friendly..SdburbankVersion: 6.3.11

States to update app. No new update…Updated today. Open the app. It states I’m using an older app version. It opens the App Store. No new updates. Just “open” as the option. App has been horribly unstable lately..NicotineCanadaVersion: 6.3.11

Ads in App!There are ads in this application! Absolutely trash!.PhoneicVersion: 6.3.11

Widget ios supportPlease god add widget support for ios 16. The widget I want to use is only available for ios 17. So lame :(.Bee movie yaoiVersion: 6.3.11

Just baffling to useThe app is full of useless junk, and trying to do the simplest tasks is almost impossible. Poorly laid out, totally non-intuitive. I won't be buying anymore Govee products if this is the only way to control them..WeeklyWebsterVersion: 6.3.11

Use to love it!I use to use the app all the time for my led lights, but ever since the new update I can’t even turn them on. Pls fix this, it’s dark in here.1234swag432169Version: 6.3.10

Updates cause the app to not work for a few daysWhenever the app updates I can no longer use my lights. I’ll tap “on” and it’ll say “you are using an old version of the app” which takes me to the App Store and the app is already updated. Ill open the app again click on and the cycle repeats. I’ve been dealing with this for a while..PrincessPlayVersion: 6.3.10

Non-FunctionalThe app says I’m using an old version and to update, I check the App Store page and it says I’m up-to-date. I can’t access my lights anymore..H2oarkVersion: 6.3.10

JDThe widget on iOS 18 (iPhone 16) doesn’t work. It says it’s not connected to the device. The app is connected and working fine.JdtorcVersion: 6.3.02

App is downCant turn on devices because of app error.KimoAdadaVersion: 6.2.20

Has been goodApp was great until its telling me to update the app or i can’t use my lights on the app. but there’s no update. so im stuck with the setting my lights are on and thats a huge waste of money..BrennaLeigh02Version: 6.2.02

New update slowed the app and ruined itSlow and takes forever to turn on & off and change. My fried is having same issue.Firewoods09Version: 6.2.02

Hate the new updateI have only had my RGBIC strip lights for a week or two. The app was easy to use and finding colours was straightforward. The new update is awful and I can’t find anything. The app is now full of pre-sets and user uploads. I bought this simply for TV backlighting. I had to sift through multiple menus of useless options to find the “colour treasure bag” button where I could choose a single colour for my lights..Feydra!Version: 6.2.02

Frozen updateRefuses communication requests so you can’t ask how to cancel app or fix frozen update… too bad because this was a great app but awful communication with paying customers.Sunset!CloudsVersion: 6.2.02

Please change the background and setup to what it used to beMe and my family have loved this app for a few years now we’ve enjoyed exploring our colour wheel and making pretty colours it was especially nice for me considering i’ve never been able to sleep in the dark for reasons but still don’t like extremely bright lights while i sleep so being able to turn the lights down low really quick before i sleep is amazing but since the new update i can hardly find where anything is and it looks horrible anyways waking up at 2am to extreme pain and my favourite app being changed is so annoying i dont care if you change it back to the original or not just please add an option to have the normal one again..🦖🦖🦖🦖✨✨✨✨Version: 6.2.01

ConfusingThe bluetooth mechanism is very difficult to work and wont detect my strips.DanibtchsVersion: 6.1.30

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