Govee Home Customer Service

Govee Home Positive Reviews

Great system but app could be betterFirst of all, I only came across Govee, I’ve been a long time Philips hue user but I have to say, I’m very impressed with what they have to offer. Maybe I’m only getting used to the app but on the rope light, I feel the settings aren’t very user friendly. I am tech savvy. I’m sure I’ll figure it out but it will take a bit of time I guess. So far my only issue is on the scenes. If I have to edit one lighting scene, I must start adding them into groups? Then it won’t allow me to just add one, I have to go through each category and add more, all this just to reduce the speed. Then, after that when I go back, all the other ones are gone! Look maybe, I’m not used to the Govee app yet but still, if it doesn’t seem easy the first time, please will get turned off. Philips hue app is much easier, cleaner and you can edit each light and each scene with ease. Hopefully this will get better over time as. I will 100% recommend these lights. Have the set up the curtain and hexagon ones now!.MaxeddVersion: 5.9.11

Phenomenal products and applicationFirst of all, I'd like to mention that the application could benefit from some improvements in terms of accessibility for most features, except for the seamless integration with your existing devices. It works really well and you definitely get your money's worth with their products. I've seen a fully equipped house with Phillips, Hugh, and this is the next best thing in my opinion. The colors are vibrant, the scene modes are really cool, and there are plenty of options to customize the settings for individual lights or groups. I'm particularly fond of the dreamview function, which allows multiple lights to synchronize with specific circumstances like music playing or my TV backlight, creating a delightful "surround visuals" experience. Moreover, if you take a look at the patch notes and the interaction from the developers and team directly within the app, it's evident that they are constantly working on innovative ways to improve their products and the app itself. I highly recommend committing to their line of products if you need intelligent lighting without being forced to shell out “go fly a kit” kind of money..AegaeonFTWVersion: 5.9.20

Govee App & Products are THE BEST!!!I HIGHLY RECOMMEND GOVEE APP and ALL OF the GOVEE products line! It is so much more than just “smart LED lighting”! This APP does take a little more getting used to than others that I have used in the past, it does have a few “quirks” that could be fixed.. BUT IT OFFERS SO MUCH MORE than just lighting! There is a entire community of people on the app as well that share content & are ALWAYS willing to help if you have questions about anything- Govee’s customer service is second to none in their response time and fixing any issues. In this app you can connect all of your Govee products together to react and dance together! I have spent so much time playing with the different scenes and options, and enjoying engaging with the Govee community! In the app/community you can also earn points to go towards new products- win prizes - be a co-creator/tester for new products! The possibilities are endless!! Just GO FOR IT - You WONT REGRET IT!.JXBXJNKEVersion: 5.9.20

Temperature monitoringI’m using the smart thermometer and hygrometer sensors to monitor freezer temperatures. The data are easy to view and track. I like that it allows me to set temperature alarms. However, the app requires that you set an alarm range versus only a max or min. The min temperature you can set the range to is -4F which is higher than some of my freezers run. Since I’m only concerned with high temperatures, it would be nice to disable the low end alarm or be able to set it lower than -4F (even if the thermometers are not calibrated in that range). Other than this minor complaint, the system is working well on tracking the temperatures. Set up was easy and I am able to have the WiFi gateway two floors above where my freezers are located with no issues..Gigit008Version: 6.0.01

Would love to see moreI have been surfing through the smart home apps and products. I have landed here with Govee after several product tryouts and working with customer service. I now mostly have Govee. Over all the products work well and the sync well. Using the app can be a little clunky though. With tap to runs being on, I love they can run on Siri, I do not love I have to create the shortcut in your app. This prevents chaining a few together. We should be able to make tap to runs into widgets as well! The widget control does leave room for desire. It’s only a basic on off button, which is not accurate. If the device is on, the widget might show it’s off. To actually turn it off you have to turn on the widget so they match, then turn it off with a second tap..SeveritySixVersion: 6.0.12

Not just LEDsYou may think opening a box from Govee that it’s just a strip of leds and nothing more. You would be highly incorrect. Govee is a lifestyle that can be the most fun you have installing and enjoying how a simple led can really change your mood and way of thinking how to decorate the place you call home. This app is the gateway to a wonderful world of light and home automation. The way Govee has laid out the controls for their products is very intuitive and made simple. But still being able to produce what looks like hours of programming into an amazing light show. And not just the lighting controls are in this app. If you have any other products that Govee has made, all the controls for those are here too. Simple, easy, done right..T-StoneVersion: 5.9.20

User friendly but scheduling needs WORKI love the app. It’s visually appealing and easy to use. My only complaint is the scheduling feature. You can setup a “schedule” but you only have start times… Developers please spend more time redesigning the schedule feature to have a start and end time. For example.. I want to be able to set the heater to turn on at 9pm and turn off at 6am. It gets cold at night but I want it to be setup autonomously so I don’t have to turn it on and off all the time. The heater has an ‘auto’ feature but I don’t want to risk leaving it on all day and my house burn down while I’m away..EvoJordanVersion: 6.0.02

AMAZINGThis app and the community of Govee along with their products are spectacular. The app allows you to customize so many things on your lights and adds a fun way to making your experience that much better. The Dreamview options and DIY option are my favorite because you can make your own “light show” and for example, I wanted my Aura light to give off a lava lamp effect so I DIY’d my own lava lamp scene and it’s become my favorite to use every day and other Govee members really enjoy it as well! I really enjoy Govee and highly recommend their app and their products. You have to download their app to get the most out of most of their products! Thanks Govee for being an amazing Brand. -Govee Fam, B C R U N K (Brit).BrithoskVersion: 5.9.20

Home lighting controlI started using the GoVee lights about a year ago. I have a 60 year old home and so automation has to be on a network. I started with just some of the light bulbs too see how they worked. The recess lights were easy to install and I found that programming was easily done. The directions were easy enough to follow and grouping them together was not too difficult. I was then able to network with my Alexa easily and set up the commands. The hardest part now is just trying to remember what I named each group. I definitely need more of the lighting to make the rest of my home a more enjoyable experience..Joe 3 NamesVersion: 5.9.10

Love the humidifier, not the appLove this humidifier! It is fantastic… has saved my relationship because it has helped with our snoring… and allows us to have essential oils helping us rest and recover, at night. My beef is with the app. Every time I unplug the humidifier to clean it, it no longer connects to the app. I have to we-download the app and reconfigure it, each time. This is a bit more than frustrating when I have to clean it at least every 72 hours. Also, why can’t I save custom color combinations (what good is the saving of specific colors if I have to re-apply them each time I have to reset the system. It is frustrating and I’m likely to just quit using the app rather than deal with this every 3 days..Yinka333Version: 6.0.20

Super easy and full of featuresThis app is super user friendly and has many features available to you to use and try. The community within the app is wonderful and you can share your creations with each other! The customer service is 10 star service. The company is so community and customer oriented. They listen to what the customers like and don’t like and would like to see. The reach out to their customers to try new products that they developed based off the recommendations of their customers. Govee is the way to go for everything..1stSGTMayVersion: 5.9.11

ObsessedI used to have a different brand of smart lights (sengled) that worked fine but all of a sudden wouldn’t sync properly so I decided to try a new brand. I came across Govee because of their wide selection and reasonable pricing. I absolutely fell in love with them! Now I have bulbs, light strips, a fan, tea kettle, etc. They are so easy to use and very reliable, unlike other brands. There is no convoluted syncing process like having to flip a switch quickly a bunch of times. The app picks it up almost instantly and makes all the Govee products seamless to operate/organize. Highly recommend!!!.BlueEyedBrittanyVersion: 6.0.02

Amazing App and Great CompanyI recently moved and when we got to the new place I setup my lights and they didn’t want to connect to my phone. I simply contacted the company telling them about my issue and in no time they responded. They helped me out with letting me know what the issue was and they offered to send new lights. The app works flawlessly and I could not ask for any more. I can do whatever I like with my lights and it’s not hard to do so. I also love the feature where you can use other people’s creations on your own lights and it only takes 2 seconds to do so..Zach PlottVersion: 5.9.11

Outdoor LightsI have a total of 6 sets of the 48’ multi-color Lynx Dream Bulb string lights and 4 sets of the multi-color Flood Lights. These sets range in age between 2-3 years and have withstood some nasty weather yet every year they work as expected. Although I have had some difficulties with the transmitters not wanting to link up right out of the box and one 48’ string half the lights did not work, but Govee support has been there to help. Tough, easy to use, and beautiful for a good price. Go with Govee. BTW… Using these lights in combination we’ve won our neighborhood Christmas light decorations contest 2 years running!.“Big” ED.Version: 5.9.11

Need speed controlHello. I’ve reached out to the fb group and was told to come here. A lot of users including myself would like to use the preset scenes that are available through the app however some scenes with the lights flashing like let’s take “Christmas” for instance. The scene flashes the lights too rapidly. If I had epilepsy, it would probably send me into a seizure. So let’s make an update to the app to allow control of how fast or slow the speed of the scene is. Just like controlling brightness there should also be a control for speed. Thanks guys. Keep up the hard work..Unknown420spotVersion: 5.9.11

Fantastic Product, app has a learning curve (automation issue)As stated above, I purchased 150ft of the Govee Permanent Outdoor lights for the holidays and while the lights themselves are fantastic, the app is a tad challenging to use at first. (I originally rated this app 3 out of 5 until I figured out what caused the issue stated below.) For a while I was having an issue with the “Automation” setting. (Had the lights programmed to go on at sunset and turn off at sunrise). And while they’d turn on right on time, they’d shut off randomly around 2am or so. After awhile I learned that when I linked Govee to Alexa, Alexa used it’s “hunch settings” (programmed to turn lights off when it thinks the user is asleep) to override the settings in the Govee app. Once I turned that setting off, the Govee lights and app have been working flawlessly! If any of you are having this issue, try turning the “Hunch setting” off in the Alexa app! Hope this helps someone!.BL00D5WEATGEAR5Version: 5.9.20

Govee quality and supportSome may say it’s a bit excessive but I have probably between 20 and 30 different sets of Govee lights in my house, car, and automotive shop and I cannot get enough. In all the sets I’ve bought for myself or others, I’ve only ever had one “bad” light and I immediately contacted customer support and they were so quick to help with what was going on and find a replacement for me. The products are 10/10, the support is 10/10 and the creativity is 10/10 as well..JasonS84Version: 6.0.13

Work well with app and lots of colors to choose fromLong time user of another brand of well known smart bulbs but wanted to try these out since they are much less expensive and seem to be sold everywhere. Install and integration of lights to wifi and app was simple. The only issue is that the app is a bit confusing with so much going on. I will figure it out soon. Happy overall with price, availability and options. I might convert my house to this brand eventually as the other is very pricey and are sometimes hard to find..WeAreTheChampasVersion: 5.9.20

Govee Tv backlight 3 liteThe lights are amazing! Excellent quality and look great… only complaint is that I cannot get the app to connect to the network… I was able to calibrate the light strip however when it came to connecting to wifi and calibrating the camera, It always failed to connect to camera and would not connect to wifi no matter what… I even put my entire eero network to 2.4 and it still wouldn’t find or connect to my network even when entered manually…..Bro527Version: 6.0.12

App kept crashing after I updated it and then fixed it!I updated the app and it was literally unusable because it crashed every time I opened it. I reported an issue in the app and they fixed it quite fast. It only took two days to fix it, like completely update the app. I’m VERY happy with the customer support. I’ve never had better customer support before. Now I can change my RGBIC lights without it crashing! Totally recommend Govee now!.Ser_Ser_dcVersion: 6.0.02

I love my Govee Lights but...I got some govee lights for christmas about 3 years ago and never got the time to open them and actually use them. So today I finally put them up. I have the H1640 lights to be specific, which I now know are not compatible with the app. I was under the impression that I should be able to use the app and have the amazing features given, but I can't. I received a card that prompted me to download the app that cant use. It would be 4-5 stars if it actually was compatible with the lights. Please sometime in the future can they become compatible?.Kiah FrederickVersion: 6.0.02

So much to loveI thought I loved Govee products…a lot! However, I’ve never used an app with so many layers. The community section is absolutely beyond measure. Everyone is so helpful and friendly, it’s like having a secret second family. The user interface is amazing. I honestly can’t wrap my head around it. It’s like the mega-minds at Govee have thought of it all, until they release something newer and better. I’m so glad I chose Govee and their banging app! Sincerely, “ Blinded by the Lights” 🫶🏼.EquensuehochaVersion: 5.9.20

Very good app just a few suggestions…Ive been using this app for a while now and the improvement you’ve made is amazing! the only things that annoy me still is that the speed bar for diys or modes doesn’t have percentage marks, another thing i recommend is adding a feature where you can create solution/dreamviews just like diys and be able to share them, but besides that stuff 5/5 stars if those were fixed. If you guys do see this and fix it thanks!.Ryan64pikaVersion: 5.9.20

Automation problemLove the lights but they have been turning on at incorrect times. For example if I have it set at 8 they turn on at 7. Or even if I have the feature off they still turn on. Another thing is they turn on already at full brightness instead of starting at a lower brightness and ending up at full brightness over the course of 10 mins like mentioned. Is there a way I can fix it??.Ggiovanii8Version: 5.9.20

A consistent and reliable product.In trying to find the best behind the TV light experience in 2013 I stumbled across Govee. Not to sound like a commercial, but my experience with the camera over the TV Technology I was amazed on the experience I was looking for. since then I’ve moved on with other projects throughout the house. My next move is to incorporate the whole house humidifier. Thanks Govee for the experience and the accountability..GadjitmanVersion: 6.0.20

Love the interface love the products.I’ve never been happier with my experience with Govee. I currently have their outdoor lights, Bluetooth bulbs, WiFi bulbs, the rice cookers space heater, and ice maker. All absolutely phenomenal in design and quality. I’m a big functionality person and they always seem to hit the mark. The app is incredibly user friendly and, although I’ve never contacted their customer support, it’s a testament to the app and product quality that I’ve never had to. Only complaint is I wish there were more products to buy lol. I have an air purifier in my cart but would have loved have bought my security cams, water cooler, vanity mirror and bathroom vent fan/light, etc through Govee. Keep up the great work folks..PhoenixplightVersion: 5.9.20

HOLY CRAPI’m literally speechless, I never leave reviews but I had to. THIS COMPANY IS SO UNDERRATED! I bought some lights from them like 6 months ago and their products have been amazing, but omg this app is literally a game changer. Like how in the world do you guys make an app with so many feature I didn’t even think were possible 😂it’s insane. Definitely gonna buy some more after seeing what’s capable with this app..Aaron735Version: 5.9.11

Bit of a learning curveThis app is pretty easy to use and navigate, but some of the features are a bit difficult to learn without having any guidance. It is still very well made and easy to learn, and the community is very open to helping each other out so if you ask any questions, people are very willing to help one another out :).Meg_whiteVersion: 5.9.20

OutstandingI’ve been using Govee products for several years. I own a business and only install products that I’ve tested and I have never had a single problem with any Govee product and I have over a dozen of their products in and out of my home. I would never hesitate to recommend, install or purchase one of their products..Code Blue Electric ServicesVersion: 6.0.12

Best Option in LED Lights for the Money!I have multiple Govee products. They are professionaly packaged (think Apple), come with easy to use instructions and accessories. A breeze to install and the App is the game changer. Allowing more options then a Baskin Robins House of Flavors scoop shop. Govee, please keep rolling out new and inventive ways to allow your customers to express our feelings around light 👍🏼.JediBigDVersion: 6.0.13

Govee is easy and funI enjoy bringing color into my life. I’ve purchased bulbs and string lights the air purifier and plan to get the dehumidifier. It’s nice having everything on one system. My only gripe is I’ve come across the issue with the bulbs on a dimmer. The home is a rental so that is something I can’t change. Apparently other brands can function on a dimmer. Otherwise I live govee products.DaniefelishaVersion: 6.0.12

Govee Smart HomeGovee is one of the best products I’ve used. I absolutely love their aura lamp, which fills my pretty big bedroom beautifully. Their smart home app makes it even easier to control my strip lights, allowing me to turn them off to save energy automatically! Highly suggest you buy their product and get their smart home app for the best integration and features.TapouttttVersion: 6.0.12

Automation doesn’t workI’ve had the outdoor permanent lights installed for about 3 weeks now & love them, but the automation feature of the app doesn’t work… Will not turn the lights on or off…It would be helpful to be able to set a different scene for each timer in the “timer section”, as I use them (2nd timer) for security/accent lighting when the Christmas lights turn off… This is also where the automation feature not working comes into play…..DeuceliveVersion: 5.9.20

Easy as Pie SetupMy double plug smart device is the first automated item that I have that has completed the set up process with as little pain as possible (connection to Alexa included). This device set up instantly—no lag, no loading. I’m really amazed with this product and if I decide to get more smart plugs, I will be getting them from this company..마엔Version: 6.0.12

One of the best Smart Home ecosystems I have seenI have 2 Govee heaters, two sets of leak detectors, and a light string. The app is a joy to use: intelligent layout, full-featured, notifications that push, attractive graphics. Govee clearly sees the importance of getting fit and finish right, with a diverse range of products at very reasonable prices, to incentivize staying within their product line. I’m a fan..SkeptikosVersion: 5.9.20

Govee!!!This app has completely saved my life during this year of pandemic. I have really learned to enjoy the simplicity and complexity of this app and it’s shortcuts and flawless speed. After trying every other LED brand nothing compares to govee. Just, stop reading and save yourself some time and just download. You won't be disappointed; atleast I was not:).SkoobydoobyVersion: 5.9.10

Love GoveeI have been buying Govee products every chance that I get and let me tell you, I’m not disappointed. I have two of the envisual light strips for both of my TV’s, two standing lamps and a kettle. The app is great to set schedules and get the lights and atmosphere exactly how you want it. Once I move into my own apartment I will be replacing all the lights with Govee bulbs to truly immerse myself..Ciscothe3dVersion: 6.0.20

Great App, keeps improvingHave about 20 Govee devices now and at first the app left a lot to desire. It seems to improve every time I open it. It’s still a bit difficult to navigate but the amount of improvements and customization that they are implementing makes that something that’s worth dealing with. 4.5 out of 5.AaronbohrVersion: 5.9.20

Govee is my favorite brand!I have about 10 Govee products in my apartment and it is the only brand I will get for lighting. Their app is phenomenal and so is the product quality. I love getting new products from them because it drastically changes the ambience of my home. I recommend to anyone thinking about getting a Govee product!.Luke R BartonVersion: 6.0.01

Great product.Love this product. Love everything about it. Only thing is I would like the option to randomize the Automation on which scene comes on that day or have a few that I pick and just click random. And my light strip has way more scene options that the Govee permanent outdoor lights. Have the same scenes for both.Hauck247Version: 5.9.20

Amazing Product - Great AppGovee products are absolutely amazing, and the app performs excellently. I have not had any issues with crashes or instability. The user interface is a bit busy in places and could use a few tweaks here and there, but updates for the products and app happen regularly, so I’m confident it will be addressed..ImMoGunzVersion: 5.9.20

Nice and stable but still needs to be more user friendlyI’ve been using the app for several months and I’m satisfied with the connection speed when opening the app. I wish it would be Home kit compatible. Pros: - There is a community where you can download there custom settings - Pretty simple to use. - Dream View is very cool. - Custom is very flexible. Can pretty do anything once you get the hang of it. It is time consuming when you want to really make a wonderful setting. - New AI option is a simple way to same some time for a more basic custom setup. Cons: - we can’t work on DYI setting without changing the setting that is running. - can’t work on making custom setting if the lights are not plugged it. Would be good when wanting to program future DYI projects or just wanting to learn more of the settings. - music interaction only works on Bluetooth..RahzballVersion: 6.0.20

Exceeded my expectationsThis app must have been a big project to develop. I think it’s fantastic! Quite surprised (: keep up the amazing work.LisseGVersion: 6.0.20

Functional App - software issues?Govee home has been great to use to monitor my son’s bedroom temperature as well as control his space heater. No complaints there. The app has ads which bothers me but I understand why they’re there. My biggest complaint is that widgets no longer work in iOS17. I had it on my Lock Screen so I could easily check the bedroom temp, buy it seems to only work up to iOS16. I no longer have the option to choose Govee as a widget, which is really irritating. Will this be included in a future update soon? I hope so..GhostyBoy2019Version: 6.0.13

Outside lightsLove them.Chl0ecoltenVersion: 6.0.20

ExcellentThese are amazing lights and the app is pretty good too..CindyandseanVersion: 6.0.20

Wi-Fi not connecting after the updateIt’s working properly before but ever since I updated the app I’m having problems connecting it to the Wi-Fi.YsraHemsleyVersion: 6.0.13

HappyGood app.ArashPVersion: 6.0.13

AI bot doesn’t workI give it a 4 stars because of the really nice customization features but whenever I try to use the AI boy it just keeps saying that the device is offline or the device is not connected even thought it is. My Govee product is the floor lamp.Jamal colVersion: 6.0.02

Dreamview T1 backlightEasy to install and very nice light combination...ThimbluegulVersion: 6.0.12

I like it a lotI like it a lot.Vaperman8180Version: 6.0.12

🏆🏆🏆🏆🏆🥇🥇🥇🥇🥇.Coleman_PattersonVersion: 6.0.10

Great overallOccasionally I have to manually resync lights, esp. using the desktop app… but overall love Govee & they keep innovating / releasing new products and improving.JackedNerdVersion: 6.0.02

Très très bonJ’adore les produits Govee, tout fonctionne très bien!!!.Daning29Version: 6.0.02

MagnifiquesSatisfaisant.Sylvie.jeansonneicloudVersion: 6.0.02

Très bienCool.Leonard_qVersion: 6.0.02

GreatGood stuff easy to use updates with new options all the time..DustinofthemorrisseysVersion: 6.0.02

Make a watch Apple appMake a watch Apple app.(7;4676Version: 3.0.4

RV 1Live the products, looking forward to purchasing more..Icu903Version: 6.0.02

Amusant!Conviviale!.Les souschefsVersion: 6.0.02

IOS widgets gone?Since last update. iOS widgets are gone?.Tcaps1974Version: 6.0.02

Big fanI’ve now got an embarrassing number of Govee products- the staff are great the products are great. They’re really amazing and no I was not pushed to write this.WhiskeybizVersion: 5.9.20

Perfect👍👍👍It works really good in my experience!.SubwaytrainVersion: 5.9.20

Easy to useLove the product lines, have many different designs and styles to add some fun in a discreet manner..Jthunt2000Version: 5.9.20

Good appGood app lots of info and settings.Ganz2zVersion: 5.9.20

Govee appGreat app, takes a lot of trial and error, but lots of videos and advice online.MaxwelloiesyeVersion: 5.9.20

Best out off all of themMy house is pack with various Govee products and out of all the different brands out there, this one is the way to go!!.Jo_Guitar_GuyVersion: 5.9.11

Très efficaceTrès bonne app. En peu de temps on se retrouve facilement, on crée, interagit et contrôle tous nos accessoire govee. J’adore!.MatobryVersion: 5.9.11

Battery hogEasy to use/set up reference being the hygrometers and BT/WIFI interface. Provides notifications of range limits. The main issue is the battery drain when the app is in standby mode(so refresh disabled).Targa881Version: 5.9.11

Fantastic products - Awesome App a few issuesI love all the Govee products. The app is so easy to use, I’m currently having an issue connecting more light bulbs strings together… only 2 work… I need to plug in 4…. Hope they fix it soon. Seems like a an easy issue to fix.Ivy0777Version: 5.9.11

Amazing AppI find this app user friendly and helpful. I find that the way it’s designed to handle and work to be more efficient effective and responsive used. So many different outlets with community other members that use the platform to share the tools experienced or whatever experience they have about the platform. The response time for customers service is very fast and easy to understand follow up. With this app I can easily speak to other members within the community to help identify and improve with any questions we have. I totally agree understand this app and will definitely recommend anyone who is deciding whether or not they want to get the service and product. Thank you for giving me the community and expertise that the staff has. I appreciate your support Love this app..BottleBodyBlueVersion: 5.9.11

Needs a timer function desperatelyOverall like the lights but the app needs a timer function desperately. Would be nice to just set lights to turn on and off on its on with a timer option. Most other app controlled lights have that function (Even cheaper ones). Please update..ImapainterVersion: 1.8.0

Help lolSooooo no matter what I do I can’t connect my LED lights to my phone. The lights work fine and the app is pretty good I just can’t connect soooo yuh.123459uwwbocVersion: 2.3.0

T2 almost perfectBut please make all dots in the configuration movable for people who want to bottom mount. Works perfectly but with official support in the app it could be even better..Ben-SteVersion: 5.5.10

Fun!!This app is awesome, I have the lights on the back of my tv and they work great! I definitely recommend. The only thing is that you need to be really close to the tv for the lights to work..ThenightmaretruthVersion: 3.2.0

BienMais dans mon model on a pas tout les mode disponibles et je aimerais y avoir tout les mode disponibles merci sinon je trouve sa trop bien.Manche courteVersion: 4.2.2

Wish Scenes were more customizable / less brightFor the "Scenes" I wish you could make your own custom scene with your own colours. You also can't change the brightness in any of them which I don't like. I want to be able to change the speed and amount of colours it cycles through. The current ones are almost epilepsy inducing with their speed. Will this ever be updated?.Madeline StokesVersion: 4.1.3

Won’t work with Alexa ( after a year if it being fine)Have had my model H6149 lights for like a year and they worked great now all of a sudden they are no longer working with my Alexa I tried reconnecting on both apps but now it’s saying it won’t work with my 5G wifi? Help.FocusdestinyVersion: 4.1.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.1.03

Govee Home Negative Reviews

Lights are great but that’s it…..Lights are great and have great colors to choose from and all. But the Bluetooth on the device and the searching for the lights on the app don’t work at all. My phone will only turn the lights on and off for about a week before it starts saying “failed”, even tho I’m right next to the device with the phone right by it. It’ll still not connect to it. So I have to unplug the lights, forget the device and retry to pair it again. I’ve had to do that many many many many many of times and it’s getting ridiculous. When I want my lights on they should just turn on but no I have to wait for it to find the device (which takes forever) then it just doesn’t find the device at all so I keep trying and trying just to give up and sit in the dark. Bluetooth is crap on the app and doesn’t connect to your devices. I mean it will for about a week then you have to repair it again. Have fun doing that for months. I tore my lights down and I’m sticking with lights that plug in and I can turn on by a button..Jolly25Version: 6.0.02

How about fixing the thermometers and the batteries?So this has been a problem for the last 4 1/2 years, ever since I got the various thermometer/hydrometer sensors. The sensors work great. This cluttered app on the other hand, not so much. But one issue that I have brought up time and time again since 2020 still exists. Notifications for dying batteries are haphazard at best. Take tonight as an example. My app told me that one of my sensors had 20% battery left and that I should replace it soon. I look at the sensor on the wall and it’s dead. And it has been apparently dead for 11 days. And I know you’re probably thinking that this could be a battery issue. Well over 4 1/2 years I’ve had the opportunity to try many different brands and it’s just the same each time. I am pretty much forced now to use a multimeter to periodically test the batteries in all 15+ devices in an attempt to find the batteries that need to be replaced. this seems to be like something that’s so easy to fix. Battery voltage reads this? Send an alert..WombatmattyVersion: 6.0.20

Please fix Speed settingThe speed slider is not stepped gracefully. If I set a light to do a gradient, the slider fully to the left means 0, with no colors changes. If I set it the the smallest move to the right, it changes colors every 2 seconds, which is too quick for the slowest setting. Further to the right is just laughable and faster than anyone would ever use. Please fix this across the app. I’ve read online comments that this has been broken for years. This was one of the reasons I bought your product and you are dropping the ball compared against your largest competitor..DingjobVersion: 6.0.13

Not intuitive, missing features and a battery hogI’m a tech person and I find this app to be a nuisance. There also seems to be missing features. I cannot find any way to change the settings of the light strip. The orientation (clockwise vs counter-clockwise) or the camera orientation (top vs bottom) setting is not changeable after setup. What gives? Also, what’s up with the battery usage? I disable background activity for this app, yet it still takes up 10% of my battery usage with 22 hours of background usage (yet only 1 minute on screen). That’s preposterous for an app that controls your backlight on your tv..B2455Version: 6.0.12

Overly complicated settings and can’t do basic things, rightGovee is a company that is constantly trying to do too much. You will buy their products and before you know it, they stripped them of settings and features inside of the app. The app itself tries to do too much and gets overly complicated and yet when you want to do something simple like scheduling, it doesn’t work. I’ve scheduled my outside lights and configured them every night this week only to have them either not turn on when they’re supposed to or not turn off when they’re supposed to..Cincykid76Version: 5.9.11

Disappointing loserI was really excited to purchase my Govee TV BACKLIGHT 3 LITE. Well unfortunately it turned my whole weekend into weekend at Bernie’s! My family I sat around like a bunch of dumb dead idiots when the app the lights and the whole nine yards sucked. It wouldn’t hook to Bluetooth and then if it did there was quickly yet another problem. Maybe you guys should stick to one product and then you could possibly get one that works. Maybe make an all girl team or something because obviously the men don’t work there. .. maybe you should your local 7th grade computer class a shot they could do better.Makv23Version: 6.0.12

Terrible appFirst thing about the app is they advertise their own products, which I get, but spending anywhere from $30-$100 on a product the app should not have any ads. Secondly, I use the app for maintaining humidity levels. WiFi connection drops constantly and loses the log in info having to reenter it. The humidifiers maximum is 70% which can be problematic for some people using them in greenhouses. I wish you could enter a higher level. Thirdly, The app is clunky and not very intuitive, but it’s not the worst app I’ve ever ever used..NtoochVersion: 5.9.11

Worst App ExperienceBy far the worst App UI and most confusing application I’ve ever had installed. Seems like their is a lot of creation but the app is so dang confusing and nothing walks you through it. The creation process can be much more simplified. I’d immediately fire whoever is in charge of the UI of the app. What a horrible, confusing, waste of time. I’ll never buy another set of these lights ever again specifically due to the app and no remote control provided like the competitors do. Save your time and money and get another product. Also, the Bluetooth function is far worse than WiFi..Dan8523angrybirds:)Version: 6.0.20

Limited ProgrammabilityThis app is great for scheduling the heater to turn on at a certain time, but there is no way to schedule the heater to turn off automatically. This is a problem because we need the heaters for an otherwise unheated workout room, and if we don’t exercise one morning, yet we forget to enter that room to turn off the heaters, they will run all day, wasting electricity, running up our bill, and potentially causing a fire hazard unattended. We had to return the heaters, and then I deleted the app..ProfessorofenglishVersion: 6.0.02

AdsI bought the hardware I don’t want ads.GraaaaadyVersion: 6.0.20

TerribleHonestly I haven’t tried many other apps to compare to this one but this one is trash. Pop-up ads that inconvenience the controls of devices and the connectivity seems like it varies with the mood the app is in. The hardware products seem okay but the software is terrible for every day use..Cole8293Version: 6.0.12

App won’t workWhen ever I try to connect my led lights to this app it won’t find a device for some reason.YT_turbifeVersion: 6.0.11

ServiceThey got great products, if only we could get answers on questions!.Goss02Version: 6.0.02

False marketing for H6056The app doesn’t support the LAN option with newer version pf H6056 even though it is marketed as such. It is also in the compatible list but no support for the lan button in the app..JimstaaVersion: 5.9.20

The app is a hot messI don't care about user profiles and weird attempts at social media. Just make the lights sync to the TV..DSchruteAssmgrVersion: 5.9.20

Update broke everythingThe update released Nov 27th completely broke all my lights. They don’t connect to wifi and they keep telling my that I haven’t set them up..NEMISIS381Version: 5.9.10

Won’t connect to appI have model h6189 and it won’t connect to the app.DtfsstgVersion: 3.2.0

MehThe lights work great buuuut no matter what i do i cannot link them to the app through my bluetooth.3682);82829Version: 2.4.2

JumpingIf you make it so I can make the jumping really fast then I will give you a five star review.AheleneVersion: 3.1.0

Music settings no longer work after updateTitle says it all, I loved these lights for the music setting but after the music sensitivity update it no longer works, tried with 2 sets of the same lights with the same results.HeisisbegwjasjaibwbrbVersion: 3.5.2

Improvements pleaseI have seen some YouTubers have extra functionality on there app maybe cause it’s US app or what but here in Canada some functions are missing like Flickering, chasing, Rainbow and crossing. I would love and really appreciate gradients in DIY’s as well, And it will definitely deserve 5 ⭐️⭐️⭐️⭐️⭐️.MoonajavedVersion: 3.5.2

Nothing connects to wifiAfter the new update none of my devices will connect to my wifi :(.DabbingPickleVersion: 4.5.2

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