Caesars Sportsbook Customer ServiceComputerized Bookmaking Systems, Inc.

Caesars Sportsbook Customer Service

Behold! The only sportsbook app with Caesars Rewards®.

As an official sports betting partner of the NFL, Caesars Sportsbook treats every player like an Emperor, because that's what you deserve. Play with the biggest, best promos, and earn Reward Credits® with every bet you place — win or lose.

Download Caesars Sportsbook for FREE and start betting on casino games* and all the sports you love right from the palm of your hand.

Getting started is safe and easy:
1.  Download the app
2.  Register your account
3.  Deposit funds using our safe and secure payment options

From there, an empire of play is at your command. Bet sports with live, in-game bets, win more with Profit Boosts, play casino with live dealers, or take a spin on a variety of slot games.

And remember: Win or lose, every bet earns Reward Credits you can redeem toward free bets and bonuses, sports tickets, dining, getaways, VIP experiences, and more.

*Online casino only available in WV/NJ/MI.

Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-NEXT-STEP.

Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call or text 1-800-522-4700. Chat available at

Must be 21 or older to gamble. Must be physically present in Illinois. Know When To Stop Before You Start.® If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537).

Must be 21 or older to gamble at casinos and sportsbooks. Know When To Stop Before You Start.® If you or someone you know has a gambling problem and wants help, call 1-800-9-WITH-IT (1-800-994-8448).

Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-BETSOFF or visit

Must be 21 or older to gamble. Not available in Caldwell, Catahoula, Franklin, Jackson, LaSalle, Sabine, Union, West Carroll and Winn parishes. Know When To Stop Before You Start.®GAMBLING PROBLEM? CALL 1-877-770-STOP.

Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call the Michigan Department of Health and Human Services Gambling Disorder Helpline at 1-800-270-7117.

New Jersey
Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? If you or someone you know has a gambling problem, crisis counseling and referral services can be accessed by calling 1-800-GAMBLER (1-800-426-2537).

New York
Must be 21 or older to gamble. Must be physically present in NY. Know When To Stop Before You Start.® Gambling problem? Call 877-8-HOPENY or text HOPENY (467369).

Must be 19 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? For help, visit or call 1-866-531-2600 or text CONNEX to 247247.

Must be 21 or older and in Tennessee to gamble. Know When To Stop Before You Start.® Gambling Problem? Call or text the Tennessee REDLINE at 1-800-889-9789.

Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call, text, or chat our confidential and toll-free helpline at 1-888-532-3500.

West Virginia
Must be 21 or older to gamble. Know When To Stop Before You Start.® Gambling Problem? Call 1-800-GAMBLER or visit

Caesars Sportsbook App Comments & Reviews

Caesars Sportsbook Positive Reviews

There’s a lot to like here.I keep telling myself to not bet on the props. But, William Hill has a way of making them palatable. I mean, some of them are such a long shots that you would be a fool to bet them. But, there are enough props that are intriguing that it makes it fun. Your best chance, of course, will still be standard pointspread and over under bets, but William Hill makes it even more interesting. First of all, you can bet on the game after it started. The pointspread and over under change according to the current results in the game. They will also offer alternate lines on the game: if the original pointspread was 10 points, you can also bet on the same team with a smaller pointspread, and a smaller pay off, or a bigger pointspread and a bigger payoff. The casino is pretty standard. But, I keep playing it because there are promotions all the time that will cover part of your losses. Someone posted that they had to call William Hill each time to get the coverage on the bet they made. But, the rules state that they will refund you after a few days. I have not seen them fail to do this. Winning bets are paid incredibly quickly, sometimes before the game has even ended. And, one handy tool is being able to see a high-level play-by-play of the game in progress. This saves having to open up another tab in my browser to check the status of the game if I can’t watch it. Like I said, there is a lot to like here..Version: 3.1.2

William Hill is GOATI’m loving the William Hill app right now! Depositing was really quick and easy and I had my bets done in no time! There’s a ton of different sports to choose from but they make it super easy to find and browse the odds you’re interested in (mostly NFL at this time of year but a couple of fights have been interesting). You get all the stats and game updates you need all in one place and you can make your bet at the same time, and even with the live odds they update really fast so you’re never caught waiting for the app to load. I’ve been watching the Sunday games and using the app to follow the stats and there’s no delay on the app at all. The Welcome promo is pretty good, pretty much the same as the ones you see on other apps but can’t complain. What’s been great is that there’s still some good offers to use after you’ve signed up cus some of the other apps just leave you to it after they’ve got you spending money. These guys are definitely better than the big names like Fanduel/DraftKings, customer service are way more responsive, and the experience is way more slick. Give them a try!.Version: 2.12.1

Sportsbook reviewI do like this new app and the promos that come with it. I do not like how long it takes for bets to leave the bets especially when you know you’ve lost a parlay they stay in there for multiple days. This makes me spend more time scrolling through them which is time and time is money when betting. Also, for the Free Jersey if you bet more than a hundred dollars for the month I have no idea if it’s calculating or not, I’ve hit the button multiple times and it sends me to another page and it takes forever to load and sometimes doesn’t load for me at all. This is happening to my friends as well who have this app. Otherwise, it’s much better than MGM Sportsbook which is think is the worst and not quite as good as DraftKings. I will continue to use and deposit more if things like these are addressed along with more porous because that’s what keeps people continuing to use it when there are soooo many options out there. Also, you should give people and credit if they spend time to write honest and hopefully useful information because it shouldn’t be for free. My opinion at least..Version: 3.2.1

So-so…..Some bets not defined clearly enough and the layout of the app is to keep you in the blind as far as any type of information on the game/match. I have to constantly switch between windows to get ANY type of info on the game. I see other sites that have live scores on each game on the page with all the games on it rather than having to click on each individual game. Still very very frustrated with how they word a bet in SGP with how they determine QB touchdowns and not. I bet that a qb would score a touchdown in a game which is exactly how it’s worded in the bet, “A player to score a touchdown,” and I lost my bet because he threw for it and didn’t rush for it and in the same game they made a Boost bet for the same qb to have a ‘rushing’ touchdown. Which that tells me if it’s rushing then they say rushing. I mean you mean to tell me that Tom Brady doesn’t have any of those touchdowns because he threw for them and didn’t run them in….. horse pucky! I got told to just deal with it and that’s it. No follow up and no reach out to see if a problem was resolved. Not looking for free handouts but some better explanation of bets would be nice..Version: 3.6.0

The good and badThe Good I’m loving the new promotions and bonuses being given out since you guys merged with Caesars. A lot of options and you don’t have to officially opt in usually to be eligible for the promos. The free bets that you guys hand out are probably the best incentive out there in my opinion. The Bad You guys limit the parlay options way too much especially since you now offer same game parlays. It seems as though maybe 5-10% of parlay options are eligible. There’s no reason I shouldn’t be able to parlay a TD scorer and the first quarter line. Just my opinion but it drives me nuts. The only other thing I really am hoping you guys will eventually include is the 10 point teasers like some of other sites offer. This is not just me a lot of people really enjoy them as well and is a huge pit off from using your site. And would love to see a little quicker payout nowadays when I withdrawal my funds. Otherwise than those I really enjoy how you guys keep on improving your site..Version: 3.6.0

Good appNow keep in mind that I am reviewing this literally after the first day of the NFL season using this app. So I may have to come back in and change my review. But for now after just one day literally. it’s pretty good I like it. Straightforward. But the only problem is is that it’s a little bit different than the other ones. Mainly that’s because I never used this app before. I’ve been using the other one for a long time so you got into it quicker. There’s always a problem with the banking situation but once I got it covered with them excepting my deposit I was good to go. Payouts are automatic it looks like I haven’t taken any money out. I won a game I lost a game everything looks good so far..Version: 2.11.0

Best Promos I’ve Ever HadSome of the reviews I read were pretty bad so I just wanted to set the record straight - I’ve been on a much of different betting apps and been sports betting for many years and the promos that William Hill has are the best I’ve ever seen. Sometimes they’ll have “super boost” bets where you can literally bet 100 bucks even money (+100) that a hockey team scores ONE GOAL in a game (a bet that should be about -700), yes, you read that correctly. Other times they’ll say you have to play at least 100 bucks on a team and, win or lose, you’ll get 100 bucks in free bet - it essentially works out as either a push or a $200 profit, you can’t beat it..Version: 2.15.1

Best promotions, app needs a little workIf you consider yourself a serious or even casual sports bettor this is a must-have app. Caesars definitely offers the most and best promotions. Almost daily they have an odds-boost promotion that is very favorable, and they also have other daily and weekly promotions to earn free bets. They also offer boost tokens which are great as well. They definitely have a lot of great offers to take advantage of. My only critique, more of a personal preference, is the app icon. Someone who was visiting me went to download the app on my recommendation and couldn’t believe that it was the Caesars app because of the “cheap looking icon” on the app. I’d have to agree, it’s just a golden cup. It doesn’t look professional or like something I’d expect from Caesars..Version: 3.2.1

My experience with W.H.Very happy with the all the betting options and the convenience of betting from my mobile phone. Although I’ve had some technical difficulties where the application wouldn’t open on my phone then I got locked out of my account because one of my passwords was incorrect then I had to go to my bank twice to email my information so I wasn’t pleased with all the headache due to that ! I am glad to be back on although I was on a very very hot streak at the time and I’m hoping that it continue now that I’m back on ! All said I’m happy with the service and appreciate the safety they took with my account I understand sometimes things are an inconvenience that it’s for the best regardless of the missed bets and my hot streak I was on . Just happy to be back on !!!.Version: 1.8.0

Awesome appWilliam Hill is the best! Good payoffs on bet and a ton of different markets to check out, plus they’ve got some great offers for the football. I really like how you can add a bet and see how your parlay odds change as soon as you add a leg without needing to go to the betslip page, it makes it way easier to know what legs to pick. The live betting is great too, it gives you all the info you need in one place and the odds update really fast so I can make my bet exactly when i want to. Placing a bet is fast and easy and I never have any trouble withdrawing my money unlike some of the other places. Definitely my favourite betting app out there right now!.Version: 2.8.5

Best Sportsbook availableI was on DraftKings for quite awhile but I never seem to be able to get my bet in several times while they constantly changed odds. They have also not honored a couple of insurance bet’s for a one leg loss on parlay bet’s even after sending screenshots to prove I had opted in. Caesar’s has not only honored all their promos but have surprised me with a few I wasn’t expecting. By far the better of the two I have tried and I am new at this but have made a nice little hit with Caesar’s already and barely missed a few very nice wins. Easy to mavigate and use!.Version: 3.7.2

Nice app, but app needs major work.Caesars is a great Sportsbook for starters. They offer excellent promotions (new & existing customers) and never had any issues with them so far. As for the actual app, that is where the issues lie. For one it needs live updating to the odds and to show the scores for all the games without having to click into each game. Odds won’t update unless you go into another page and then return to the game. Needs major fixed to location checks, etc. I’m always getting location errors and getting logged out constantly. The live in game trackers need major work. FD/DK has an excellent in game tracker. Interface for the app if very clean, but needs way more features and way less errors. Please fix/update Caesars..Version: 3.6.0

Overall pretty good, but could use some improvements.I enjoy using the app, it is easy to navigate and select the bets you want. My only two gripes are that it takes so long to get your payout. Other sites are quick and usually have the money to you in a day or two. It’s been a week and I’m STILL waiting. I’m sure you can do better than this. The other being no way to track progress in your bets. It becomes increasingly difficult to check on the status when you have parlays or many bets in general. Would be nice to have additional information like score or relevant players stats. Other than that, this app is great and I enjoy using it..Version: 3.7.1

Probably one of the best books in NJI initially had an angry review because I had to fight for my free bet from the new user risk free promo, so this book started out as not one of my favorites. Over time I have come to appreciate the very generous promos and unlike most of the competition, the free bets or casino credits are almost always paid instantly within the promised time frame, and the odds are often better on this site than most of the competition. I had one issue with a bonus that they more then made right. This site has risen to one of my top 3 in the same tier as FanDuel and DraftKings..Version: 3.6.0

As of nowSo far so good. I won $500 and I’m waiting for withdrawal to process. It says it takes about 2 business days so hopefully by Wednesday I see the money in my bank account. If not I will be reaching out to customer service and changing my rating! Update I have received my cash out on a few games for over $100. Loving this app thanks for mobile betting. Also you should probably speed up withdrawal process just a little bit more that’s one of the advantages FanDuel has and more player point options but other than that great app!!!! 5/5.Version: 3.9.0

Fastest payouts period.Joined William Hill not too long ago and all I can say is wow, they have awesome special bets for each and every game. They have the player props, team props and of course they have multi-leg parlays optional as well. The most awesome part of this Sportsbook is the payouts are fast. I requested a withdrawal and the money was in my PayPal account less than an hour later. Overall a great app and very easy to use. They need to add a few more casino games and add in the same game parlay but other than that I give this app a 10/10 for Sportsbook..Version: 2.17.1

Works great for the most part has its bugs but what app doesn’tThe app usually works well but sometimes gives issues signing in either it won’t at all or the Face ID won’t work also have issues verifying location access. The worst complaint I can make is that the scores don’t update that fast usually a delay or some games won’t show the score at all which is odd for live betting but not too bad since you can just look up the score in another app and come back but it does affect some bets because the spread will instantly change.Version: 3.7.2

About Time; Still Runs SlowThank the Universe they allowed online betting in LA! This app is arranged nicer than most, maybe not as well as FanDuel, but it works. I like I can get Same Game parlays, that’s HUGE! Keep that up! The app runs a little slow when moving from page-to-page, such as when searching for a particular team, I had to tap more than twice to get it to open up. This causes delays that are annoying, especially when Live Betting games. Ultimately, I love the options of offered Sports and enjoy using the app. Improve it, and it will be one of the best apps..Version: 3.7.2

Great book!Easy to navigate with great promos.Version: 3.11.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 3.13.2

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