Steam Chat Customer Service

Steam Chat Positive Reviews

What I think & A SuggestionFirst of all, I want to say that I like the chat application and I have never encountered with any kind of problems so far (I am using iPhone XR. ) I don’t know why some people are complaining about Valve making a separate chat application instead of updating the mobile application with the new chat. I believe that Valve / Steam Team or who developed this app should have released it before but I know that they are taking their time and making sure it works well. Here’s a suggestion (I don’t know how to explain it properly so I will try my best to explain it.) I know that we can use the “/store” command to show a game to our friends, and when we do that it says “view store page” but we should be able to view the game’s store page in the application instead of opening the store page from Safari application..BluumtnVersion: 1.0.6

Overall pleasedI'm quite happy with this new app. The previous, outdated "Steam Mobile" app would not send messages 50% of the time, and the chat would go offline constantly. This new app actually solves those problems, and also adds the ability to tap links to view them in safari, rather than having to copy+paste them like in the old Steam Mobile app. It also lets you see Steam emotes, and view pictures from the chat itself. I'm rating this a 3 out of 5 however, simply because they should have updated the old Steam Mobile with this as opposed to making a whole new app. Now I have to have both apps - one for Steam Guard Mobile Authentication, one for chat. Another gripe is the fact that I can't select chat history to copy it. If the latter problem is fixed, I'll raise my rating to 4 stars..Ringostarr65Version: 1.0

Did Valve lose the ability to update Steam Guard or something?Did Valve lose the ability to update Steam Guard or something? Okay, I kinda get it. This app is dedicated to being more social, which makes sense. Maybe there should indeed be a separate app for all social interactions. But then what does that leave on the Steam app? Just steam guard?.. ooooooh......... wow.......... So many people wonder, why didn’t they just add this to the Steam app? And so do I. The community has been begging for an update to the Steam app, and instead they do this. I love the features on this app, but I wanted an update for the Steam app. Better chatting, the ability to add steam credit to your account from the app for iOS money like iTunes credit*rolls eyes*. And just less crashing and more features like what you would do on pc in all. Also, I can’t even access my groups on steam chat app. I wanna post an announcement from the steam chat app, but I can’t. Just.. And I’m still getting notifications from both apps now when messaged. Annoying! Fix!.BitterVoidzVersion: 1.0

Good port of Steam chat but has issuesWhile it is functional, and pleasantly featured; with a lot of little things that are nuanced, I have to repeat what everyone is saying. Why is this separate from the already existing Steam app. And Steam link too, for that matter. Make the phone app a proper progeny of the desktop Steam. The Steam app could already do direct messages to friends. Although Steam Chat is lightyears ahead because that couldn't show images or anything besides text (videos/webms don't seem to be working right now on Chat). But that circles back to why didn't they push this as part of a refresh or update of the Steam app that needs some attention to a few functionality problems and outright bugs it has. Also who even uses Steam chat anyway? I use it but not many people do, I like that its just there as part of Steam and mostly works. Actually funnily enough uploading images on the app works better than on desktop which often fails to load at all. So yay? Valve please release a content update for Team Fortress 2. Thanks in advance.Wauser_96Version: 1.0

This is nice, but...This app has a visually pleasant and convenient UI, and I overall appreciate the design. This being said... why Steam Chat? The much more fundamental Steam Mobile app has gone months and months without a much needed redesign. The mobile app is slow, clunky, and ugly. I would have loved to have seen the design principles displayed in this new app baked into a Steam Mobile update, and I’m sure that’s still possible. So my request is a Steam Mobile redesign, it’s much needed because the current design is far out of date. As for this app, I’ll give it a 5/5 because I mainly reviewed it to beg for a Steam Mobile redesign frankly ¯\_(ツ)_/¯.LukalotVersion: 1.0.12

Combining it into one app? My unpopular opinionFor those who support the idea of just “combining all the apps into one”, that would mean that the storage requirement would be a lot bigger for the app. At least with having them separated, I can pick and choose what features I want to use without wasting any storage, because not everyone wants to chat or not everyone wants to use the Store. Combine it all into one and you won’t be able to uninstall those individual features that you don’t use to free up storage space. With that being said, I do agree that the Steam Chat app does needs to be updated..VczfhiVersion: 1.0.15

Fluid and works well, but seems pointless.It does it’s job, and it does it well. However, it doesn’t seem worth keeping it. The original Steam app is quite awful, but while being clunky, the chat was still functional. To have developed a whole new app instead of overhauling the current app (which is severely out-of-date (like, two years without an update)), just seems completely unreasonable. This doesn’t help me in anyway, all it does it give me more clutter on my home-screen..WhySteamWhy?Version: 1.0

Good app but lots of bugsIt’s a good app to use to chat with your Steam friends. I only use it to message one of my real life friends til the app decided to not work and keep on showing me a message saying “There was a problem logging you in” The app seriously needs a huge update just to be functional again cause as of last Thursday October 3rd I can’t even use it. Apple & Valve, fix it please!!.123JManKickVersion: 1.0.15

Needs UpdateI really enjoy having the ability to chat with friends on steam without being by a computer. However, there’s no update and there has now recently been a consistent bug and the only way to fix it is to uninstall and install it. The bug: no connection with a retry button. Please update the app devs. This is my first ever review of an app in a decade of using the AppStore on iPhone. I felt this is something that needs to be addressed..721F&AMVersion: 1.0.15

Serviceable but riddled with problemsI use the app daily to chat with friends and it works great for that but some of the features advertised simply do not work. One of those are notifications, I receive no notifications. I also notice when I close the app my status is taken offline instead of being shown as away. Hope things improve in the future but knowing Valve I won’t hold my breath for anything in the near future..FourmanVersion: 1.0.8

Needs steam voice chatI think chat is very usefully for texting your friends, but it does not work for calling them. I feel like this should be a built in function to steam chat because of its name and because it would allow some people to voice chat when they are not by their computer.1-ScienceVersion: 1.0.15

Was fun while it workedToday- my app stopping logging me in. I tried everything to trouble shoot it. It was working fine even with the new IOS update. Frustrating, as I still get notifications but can’t log in to reply..SteppedTuba50Version: 1.0.15

Work good on iphone, but please ipad supportIPad support would be really nice.Marc040404Version: 1.0.11

Should be in the Steam app.It seems to work fine but honestly would be nicer to have it integrated with the main Steam app, no idea why it needs to be its own thing..RealmrdaceVersion: 1.0.15

Works now?A few weeks ago I tried to use the app but the sign-in process seemed broken. Today I tried it, and it seems OK. I can talk to my friends without being at my PC now. Cool!.GamingtendiesVersion: 1.0.15

WorksWorks… for now. Updating review to reflect this..Wheel PaytonVersion: 1.0.15

Functional but not very stableWill sometimes not update ongoing chats.HaiPopVersion: 1.0.15

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Steam Chat Negative Reviews

It’s broken and Valve doesn’t careI remember how good back then when you were able to send messages through the original Steam app and get notifications and then it broke. A few months later this app comes out with more features and with the ability to send images and use all the emotes I have collected over the years. Now as of posting this review it has been just a downhill ride to the point that it no longer works. First it was the notifications breaking again and now I’m unable to get past the login screen that every time I try to rejoin it fail. Valve do something about this and fix it. Why bother making this and then never updating it again. You make bank and can hire someone to fix this terrible messaging app or are you just going to look the other way and abandon it like most of the other products you have made that are no longer of interest to the company..Anonymous EchVersion: 1.0.15

Easily one of the most broken apps ever.If I could rate ZERO stars, I WOULD. This app exists to fill a gap that was already filled. The Steam Mobile app exists now to serve only as a Steam Guard authenticator, when several years ago it was a fully fledged mobile device Steam catalog where you could message your friends too. Clunky; yes. But it worked. I could message my Steam-only friends about CounterStrike games before I booted my computer up, and catch up with my long distance gamers, but now I have to add my whole friend list to Discord, which I only use sparingly (believe it or not), just to message them if they wanna play, if I’m on my way home from work this is a huge inconvenience to then have to sit down, boot up, load up steam, and then WAIT for a response, when my 40 minute commute and an app THAT WORKS could easily solve this. This Chat app won’t even get past logging me in, and even when it’s loading it just says failure loading (retry) on an infinite loop. I don’t think I would even redownload this if it got fixed. I’d rather just take the time like I used to and get on PC to message my friends…useless.._SacredGeometryVersion: 1.0.15

Just Awful.So where do I start with this app? When this app first came out years ago, I was happy I could at least send photos via Steam Mobile in a way. However, the app would constantly display the wrong time since last online for friends, and wouldn’t update that correctly (friend could be offline for 2 hours, but “Last Seen” would display over a day ago for example). Not a big, big issue, just a bit misleading, however it didn’t stop there. This app has gotten nothing but worse over the years, mainly because it’s barely updated, and has a variety of issues, and new issues love to manifest themselves over time. Over the course of 2023, I’ve stopped getting any and all notifications from the app, and yes, I have notifications enabled. I’ve checked my phone’s notifications settings, and the app’s settings, and there’s no reason they shouldn’t be working. Today (which is also my 26th birthday) was the final straw. It kept reverting my alias all on its own, and now chats don’t even update whatsoever. I have to actually close the app down completely if I get a message while I’m not in the app or even the same chat with a friend. Between the new buggy mobile app and this horrendous attempt to be like Facebook Messenger, you’re better off just talking to friends via Discord or whatever else you like to use. Sadly, if you have friends on Steam, this app is the only way to talk to them via mobile unless you have an alternative method of talking to them (again, like Discord)..ZNTF TeamVersion: 1.0.15

Developmentally challengesFirstly, I can’t understand why you would release this, instead of give the steam app an overhaul with this rolled up in it. Having 2 apps now, I don’t like it. Also, why are steam chats so... inconsistent? Start a chat in game with someone on the PC, even on the new iOS steam chat, no conversation. Then, there’s voice. Many of us have been using discord for voice, and using it happily on our phones and iPads. I would honestly love to ditch it and use steam more or less exclusively, but until it has mobile support, no can do. Now I realize steam is more of a sales platform, and for that I can’t be too harsh on the company itself for providing inferior inter connectivity tools, but the voice and text chat and overall social support on mobile is bare bones and clunky as it is..ArcloneVersion: 1.0.8

Doesn't WorkWhat is the point of an app that never works and it seems hundreds have been having the same issues since 3 years ago now. How convenient that is also when the laat update happened. The app is never updated nor is support ever of any help. This company is paid by purchases made by their customers and this is how we are treated? You might as well take ot out of the app because a lot of times it is useless. I have uninstalled and reinstalled on multiple devices more than 20 times woth the ossues never fixing. I have contacted support and they act like they have no idea what I am talking about and just keeps blaming my internet which is a top speed ISP and I have no issues at all with streaming or gaming. Steam need to hire people who knows what they are doing because it is obvioius the current employees don't and are lazy. Anyone looking for a job where they get paid to sit there and look stupid apply this company..Jessica ClingempeelVersion: 1.0.15

Notifications BrokenI installed this app specifically to be notified of messages from my Steam friends when away from my PC. I’ve triple checked my settings, and notifications are enabled on phone and in Steam account. Yet, still no push notifications when I have messages waiting! When I searched online for troubleshooting suggestions, I found numerous complaints about this app feature failing ‘again’ recently. When I tried to report this probable bug via the app’s Report Feedback, it just dumped me on the Steam Community website; no actual feedback form was found. For those thinking ‘why does this matter?’: It’s anxiety inducing having to check for messages manually over & over & over while I’m waiting to hear back from a friend. Did I miss that free time they had? Do they think I’m flaking on our plans? Do I have to expose my non-Steam contact info (and risk my personal security) to make sure I can react in a timely manner? For someone like me, who values time management and respecting the time of others, this is a complete failure of a primary app function. Steam: please fix!!! The app is otherwise ‘ok’ so far. It’s not fancy or fast, and it feels like an afterthought. But it gets the job done of communicating which is its main point..OMGAnyNameWillDoVersion: 1.0.15

Better than nothing?It’s better than the original app but there are still a ton of problems with it. For whatever reason, dictate seems wildly incorrect most of the time compared to using dictate with the rest of my phone. But more importantly, it seems to go out of its way to make your life extremely hard if you need to correct anything. Anywhere you tap to select a word will select the wrong word, often multiple lines up and just constantly trolls you while you’re trying to edit. The emoji‘s button is secretly three times bigger than it looks, and will constantly trigger while you’re trying to tap or select anything on the right side. Needs work..MelizandeVersion: 1.0.15

Why is this necessaryI can appreciate overhauling the core steam app as it was seriously clunky and outdated; though why exactly it is now essential to use an entirely separate app for messaging, I have no idea. The old app’s message system worked fine for me, the only hiccups being the occasional duplicate message. Unless there are some wacky new chat features that necessitate having their own app, I fail to see why mobile users should be made to jump through an extra hoop to message friends from their phones. The extra funds and dev time spent to launch this app would’ve been put to far better use overhauling and updating SteamVR, which has been lagging far behind its competitors in ease of use and functionality for years now. Do better, Valve..Keegster97Version: 1.0.15

Barely functionalAble to login once, but messages weren’t coming through, mine weren’t being sent and after one attempt to restart it, the app is completely unable to connect again even after multiple attempts to completely delete it and reinstall. The layout is awful - only designed for iPhone with no flexibility to adjust based on device display. I get that Steam doesn’t want to bother with Apple products - I don’t blame them - but if that’s the case it would be better to have nothing than this obviously 1/4 designed, abandoned app..TooncinatrixVersion: 1.0.15

An unnecessary app that doesn’t even workThis app has been around for years, and for some reason with the latest update to the associated Steam app, Valve has finally decided to force users onto this Steam Chat app. This app has been notorious within the Steam community as constantly crashing when sending messages, the UI being not optimized for a mobile phone, and just overall unnecessary when chats have been always within the Steam app itself. Quite frankly, this update has just made me overall NOT use the Steam app. No point really if I can’t send my friends a message, and no point in having this app cause it doesn’t even work as good as the old chats….GingerKid17482Version: 1.0.15

Just doesn’t workMessages just fail to send for no reason, sending images is like pulling teeth, and some messages are just straight up missing. Not a single day goes by where there isn’t some sort of blackout where you can’t send anything, and that’s when the app is actually functioning. For the past week, it just fails to load and constantly retries, and there’s nothing you can do about it. Still receive push notifications like normal, but can’t reply to them. Reinstalling the app lets it work for about a day before it fails again. Just strip out everything that isn’t a basic chat function and give us a working chat app..PanzerexeVersion: 1.0.15

Why even use this when other apps like discord are so much betterI try to send a picture and it sends it but doesn’t even visually display it in the chat. Then when I close out of the app to re-open it, in hopes of resetting it, it tells me it’s unable to log me in (when I was JUST logged in beforehand). I say “okay, I’ll just try the retry button”. And it repeats the message “unable to login” over and over. I really should be giving this 1 star, but its only saving grace is that it is cross-platform with my PC and reflects the same messages sent to and from..Ultim8.laxVersion: 1.0.15

Too narrowly focused…First of all, this app is obviously designed for a mobile phone and not a tablet. I find it hard to use on a larger tablet because it’s just a scaled up version of a mobile phone interface. Please release a version designed for tablets. Secondlt, the message threads are not updated in an obvious way. The friend list do not show the latest message from the individual on the preview… it only updates after you have entered into the message thread to retrieve the new messages. This whole separation of the old steam app is a terrible idea..BlademoorVersion: 1.0.15

🙄This app WAS fine a year ago, then steam devs decided to redesign the entire app to have a similar feel to the desktop app, ever since then the app has been broken. I can’t open links, when I try to view store pages for games it pulls a loading screen for a sec then just goes back to the previous page, links dont work, pages are broken, I cant even find a game in the wild and be like “huh I should add that to my wishlist” nope I have to get on my pc now because the app is so broken I cant view a frickin store page anymore. Fix it guys, this is ridiculous, you shouldnt try to fix what isn’t broken..Aidonator115Version: 1.0.15

Step down for ipad usersThe addition of being able to send pictures is nice over the older version … but given the main focus is chat … it is just not ipad friendly. I know how to type for real and not the gimped thumb way. Give us ipad users an app with a full key board instead of the crap iphone style. For its primary use it is near useless for people that for real type. Give us a proper ipad version instead of gimped iphone hand me downs.I-chaosVersion: 1.0.15

Not built for tablets at allSo after removing the chat function from the steam mobile app itself and destroying that UI, Valve has decided to take it one step further and make the UI for the separate chat app even WORSE. The app does not have a tablet/landscape mode, and instead displays in it’s vertical mode screen all the time, even when the device is in landscape. Which is painful to type in because the keyboard only appears in that tiny little window. Totally useless as an app until they improve or update it. (Which, knowing how Valve treats all their IP’s and products, will likely never happen).$$goldenmoney$$Version: 1.0.15

Too many issues with almost no benefitsFirst off, why is a separate app needed just for chats? Also the app doesn’t even work for its single function of use. I’m unable to chat in groups I’m in on steam through their dedicated chatting app. When trying to change chat channels I’m in the app freezes and I’m unable to do anything about it. All around awful experience for something that shouldn’t even exist since the chat for steam should just be built into their already existing dedicated mobile app.Drywalleater69Version: 1.0.15

Good when it works, but constantly brokenWhen it works, it’s great — it gives you a simple, clean interface to chat with your steam friends. unfortunately, it is currently (and constantly) broken, with login-loops, error messages, and broken notifications being standard for years. as of october 16, 2024, i can’t even login, so the app is functionally useless. hopefully valve get around to fixing this so i can keep in touch with my steam friends, and when they do, i’ll leave an updated review. a side note: if anyone at valve reads this, please move the emoji button that’s next to the text input box. when tapping to edit the end of a sentence, it’s nearly impossible to actually select the input box without opening the emoji..BewbalooVersion: 1.0.15

Works somewhat okay on iOS but iPadOS needs major support.On iOS, the app works fine. I can sign into the app, chat with other users, works normally. But with iPads, it says failed to connect to steam when I attempt to sign in. If your other apps like steam link and steam mobile work on iPads, this one should too. Other than iPad issues though, I would suggest adding voice calling and game inviting to the app..E_t2008Version: 1.0.15

Broken integration with steam appFor one, this should have been an update to the original steam app in the first place. And now that they’re separate, they’re not properly integrated. I still get notifications through the old steam app for chat messages and I can’t ever clear them out because chat doesn’t work on the old app. Opening store pages doesn’t open them in the steam app, it opens a safari window. And why haven’t they fixed the old, broken steam app that hasn’t been updated in two years?.Narrow soulVersion: 1.0.6

Really a pathetic app especially for ValveHave to reinstall the app basically every other week because of the “There was a problem logging you in” bug where it just gets stuck loading and you have to tap retry a bunch of times. Notifications are buggy, messages sometimes say they sent but people don’t receive them, the app crashes. Not sure what valve was thinking when they split this off into its own app. 1/10..A mild userVersion: 1.0.15

No keyboardI honestly don’t know what’s worse. This? The steam mobile app or the web viewer via iphone. Not one will let me send a message, well no that isn’t entirely true. This app lets me send a message as long as I copy and paste it in. Is it so difficult to get a chat system right? 2 stars because it actually lets you see which of your friends is online and clean interface. Forget this app, just get the web app working. Would be cheaper too..I left wp8Version: 1.0.12

Are you stupid?Steals user data and passwords as far as i’m concerned At this point might as well make 10 other apps to go with it. Lets just make an app for every feature on steam. A friends list app, a store app, a community marketplace app, a groups app, a steam news app, a steam 2 factor authentication app. Then I can make a steam folder on my phone and sometimes just go play around in all 12 of my steam apps.Dylan WagnerVersion: 1.0.15

Absolute Garbage.This is a worthless app. It never works properly and shouldn’t even exist. It was MUCH better when the chat was integrated into the main Steam app. I don’t know why they decided to isolate the chat into its own app, but it has been absolutely useless ever since they did. It hardly works. It never remembers my devices, and when trying to log in, it usually results in an error even though logging into the main steam app works fine..Omg BobbyVersion: 1.0.15

Always a problem logging me inEdit: The app has literally just stopped working, come on Valve, this is ridiculous. I like the app, it helps me talk to my Steam friends if I can’t do it through Discord, but I swear to god, this app does not work outside your home half the time. It needs a stable WiFi connection to work at all public WiFi or data simply will not do 80% of the time. I might as well just use my PC, this can’t be that hard of a fix, can it, Valve?.PoppopbullVersion: 1.0.15

I was wondering, how bad could it be?It’s suppose to be a simple app really. Just talk with friends on steam and that’s it. How the app has so many bugs and overall bad interface is beyond me. I always found it weird that this app had such low ratings when all it has to do is one simple thing. But after using it I can now fully understand why. Too many dumb issues to name in this review. I would only use this app if you absolutely have to.IHateThisGame02Version: 1.0.15

Constant Crashes and Buffering.This app is very poorly optimized. It is constantly losing connection to the Steam servers or just out right crashing. It’s a shame as the app use to work very well, but they seemed to stop caring about it. When the app does work, it’s very handy. But the inability to clear chats or erase messages like before is again a great shame. Hopefully in the future this app is updated better, or it is moved over to the main Steam App and fixed..SquidBonesVersion: 1.0.15

I think Steam finally let it brickIt’s been a while since there were any updates, and today it just straight up stopped working. My partner works in a games field, and this was the best way for me to contact them while we’re both at work, but now it won’t context to Steam’s servers. I’ve tried uninstalling, re-installing, restarting my phone, waiting a while, everything—nothing has worked. Steam has abandoned it, and feels no remorse..HapinaldVersion: 1.0.15

Slow and buggyI definitely understand not wanting to be a battery hog like messenger as that app destroys your battery life. However it seems like a few compromises could be made. It takes a full minute to update after I receive the notification sometimes which is just a bummer. Terrible app. Please invest some more money into this app..Available nickname yoVersion: 1.0.15

Two new apps??Why update the old ui to roll out with two separate apps. I have to install a new app to chat with friends. The confirmation window for trades isn’t any better now it in a clutter of all other notifications that are irrelevant. The trade window is absolutely clapped, why does it say that we’re exchanging x amount of items for x amount of items when the old ui gave you the count of each specific item in the trade.KostbayVersion: 1.0.15

SeriouslyNow that steam, main app removed the chat feature I have to use this. It was clearly made form phones. Ignoring that tablet users exist. The interface is small and it lets you stretch it. Still small and does fill in the whole screen when used horizontal. The keyboard is not a full keyboard either making it annoying to type. Fix this problem. Not everyone uses these things on phones..MytMowseVersion: 1.0.15

Why even make it?What’s the point of talking in an app that isn’t even fixed properly? The only reason why I downloaded this app was to keep in contact with most of my online friends that play similar games with. Each time I get on to read a message they sent, I get a “retry” or “we’re having trouble with loading” or something. Steam needs to step up their mobile social chatting apps..PikaSheepsVersion: 1.0.15

Steam chat is a horrible chat appYou can’t do a lot of things that have become standard. Videos? Forget about it, you can’t send them even though there’s support for viewing them. You can’t send any file that isn’t an image or gif. Frequently you will get chat notifications ages after you open the app and see them. Even twitter’s DMs are better than this, and that’s not even purpose built for DMing people!.SendHelp2Version: 1.0.15

Does not work whatsoeverI don’t know what’s going on, but this software is actually very useful for communities. it shouldn’t be up for downloading anymore if it does not work because it makes steam look bad. And the App Store knows it doesn’t work. It’s kind of like making them look bad. But don’t waste your time trying to get this to work. I’m not a hater just a lot of inconvenience, like I just want people to sit here and be free, beta testers.Eighty6ikz!Version: 1.0.15

Why 2 Apps?I hate apps where there’s another separate app for chats, it should be one convenient bundle. I only have the steam app 1.) for steam guard 2.) to check on my friends vaguely. I can’t even add a friend without an invite link on the app, so when I want to search for a friend that I don’t have added that’s not online, I can’t through the app. Overall very frustrating and not worth the time/space an additional app takes up.Lesko67Version: 1.0.15

Splitting the app - don’t do itNot a fan of the split app idea, won’t be using this simply for that. You obviously tried to clone a stand-alone discord app, but you aren’t Discord you’re steam. Not to mention the fact that the actual steam app has never looked more outdated than it is right now (last update was TWO years ago) functionality is also not on par with the PC steam client at the moment. Diverting resources to a separate app to clone discord wasn’t exactly the route you should have taken..CodyMosiahVersion: 1.0

StupidShould have just kept it in the regular steam app there was no reason to make the steam messages a different app….. legit like taking one step forward and two steps back with how you have done this..GhostlyHootsVersion: 1.0.15

WhyWhy not just improve that original steam app and add these features to it. I only downloaded this to get the voice chat challenge done for the holiday badge but it doesn’t even have voice chat. If you think this app is useful, discord will blow your mind....Majikman4321Version: 1.0.11

Removed from original app and clunkyI never write reviews but this is going to be my first. Been using steam for over 10 years now and I feel like this is a step backwards when I tried to access my friends list like normal on my regular steam app and was directed to the store to download this. Feels really clunky, takes up more space and it’s super irritating to need to switch between apps when it’s the same platform. Overall this just feels like a super bad decision. You didn’t need to break something that was functioning better than this, could just improve the old app and people would be happy..Miss FirebirdVersion: 1.0.15

Just doesn’t workStraight up just doesn’t update. Had an ongoing conversation in steam chat on my PC and none of it appeared in this app..FoobarcowVersion: 1.0.15

Broken and unnecessaryWhat was the point of having two separate steam apps? They used to have a basic chat function on steam, but instead of merging chat into that, they did the stupidest thing possible and removed the normal steam app's chat. Now I have to use this horrible app that barely works. I cannot log into it at all. When I could, the last message sent in a DM wouldn't show up, and it'd just be the persons name frequently, and youtube links don't work at all..TiredsootVersion: 1.0.15

TerribleJust awful, doesn’t really work and is entirely unnecessary, just put it in the steam app.CailenKong44Version: 1.0.15

No longer works flat outUsed to be just terrible at updating conversations, now refuses to even load anything.KrosetechVersion: 1.0.15

Rarely worksThe majority of the time I get an error and “retry” endlessly when attempting to use the app..RockonanimalsVersion: 1.0.15

Doesn’t workLogged in perfectly with the mobile authenticator and it still says “There was a problem logging you in.” It used to work and now it doesn’t..Mampato101Version: 1.0.15

App no longer functions at a basic levelYou need to reinstall the app daily because if you do not you will be met with an infinite loading screen saying ‘logging in’ until you reinstall and resign in which will last until you shut the app down totally..Fertig97Version: 1.0.15

Doesn’t workThis app used to work every time I started it. However now for the last month the app works for a short while when first installed. Then stops until I uninstall and reply in. There is no way to log out and log in as it get stuck in a loop of “loading chat app” then says error loading with the option of retrying. Which never works. Two starts as it used to work but. Or at all anymore..MRfungVersion: 1.0.15

Why steam chat are not workingI have been waiting for the new patch fix this issue, seem like steam no long invest in steam chat, my steam chat app just said friend network error even my iphone was on wifi or data. Unless you fix this 1 star will stay here.Tô Thành ĐạtVersion: 1.0.15

It just doesn’t work reliablyOr work most of the time at all, it won’t connect via WIFI or Dataplan. You literally can login only to error message out. Bad app.DercrowVersion: 1.0.15

Very disappointed99% of the time cannot log in, always says “There was a problem logging you in.” Reinstalling the app does not help. This app have not been updated in 3 years..GabearlobeVersion: 1.0.15

Won’t load Friends NetworkThe app used to work but won’t anymore. Keeps telling me to retry loading the friends network. I’ve deleted, reinstalled and still have the same issue. Seemed to go downhill after separating the Apps.. been like this for weeks.Metal 765432Version: 1.0.15

Cannot Log in Mobile IOSApp will not log in. It does not work..AppleCannotChatVersion: 1.0.15

SadnessThe notifications don’t work. Out of nowhere all my contacts disappeared. Sometimes I try to send a message and it doesn’t work. It’s Steam Chat, but you can’t Chat..— Metalhead —Version: 1.0.15

Double sign in lolAlready signed in on the main app can’t use that to automatically sign in. What a clown world we live in.IIHllVersion: 1.0.15

😭😭Why would you ever make it a separate app????.Le FishéVersion: 1.0.15

Needs an iPad versionI’m glad valve is starting to develop things again but its isnt usable on iPads..CheatyhaxVersion: 1.0

Doesn’t workI tried for 10 minutes trying to sign in and it just kept failing. Stupid app.Corbus27Version: 1.0.15

Just, why?Why not combine this chat with the steam app? I don't get the purpose of this app..PixelgmVersion: 1.0.15

Dark mode iconPlease add a dark mode icon to your app.Cupboard_Version: 1.0.15

Horrible appUse your computer whenever possible, it’s a miserable experience to use this. Doesn’t stay signed in, and then won’t send me the god damn code to my phone to authenticate so I can’t get in again..MetalliBucketVersion: 1.0.15

Doesn’t make senseI don’t think there was a reason to make chat as a separated app for iphone.Falkon2077Version: 1.0.15

Why split this outHaving two apps is so dump. Constantly having to login to the community pages and doesn’t scale properly. Valve must be outsourcing now… lol.WhiteshielVersion: 1.0.15

I can’t join callsHi I was playing with my Friends and I tried to join there call but didn’t work so I downloaded this and it didn’t even have voice chat:(.BuB in the TubVersion: 1.0.15

WhyYou’ve made it so hard. Why have so many different apps?.PrototypicalVersion: 1.0.15

Does not workThis BILLION dollar company shouldnt have split a working app. It will not accept my steam guard code. Useless Gaben..AppstoreisfkinannoyingVersion: 1.0.15

Awful ideaWe can’t even login with the qr code like I do everywhere else I use steam. This is less secure, less convenient and just plain stupid. Please put chat back in the regular steam app..SulleyTheCatVersion: 1.0.15

Pointless appWhat's the need of having the steam app?.RiceboxcakeVersion: 1.0.15

There was a problem logging you in. Retry?App is pretty much broken..Dembonez1213Version: 1.0.15

Terribly maintainedThey split this app into two and it barely works..Ari.ElleRVersion: 1.0.15

Doesn’t work.It keep saying can’t log me in as it fine in main app or pc, so what gives? Just put it back in main app. 🙄.Mas kevVersion: 1.0.15

As of iOS 18.0.1, does not workIt just keeps saying “there was a problem logging you in”. Tried rebooting the phone and re-installing the app, doesn’t work..Blue MinnowVersion: 1.0.15

Doesn’t workThis app is complete garbage and never even works. Always just says it can’t connect to servers on literally any wifi network I’m on. Such a waste of data and time..ViccsmVersion: 1.0.15

Cannot log inAfter initial log in it cannot log in anymore. Endless loop of relogging.Trvgyijfcc456!?6Version: 1.0.15

App doesn’t work at allTrouble logging you in, steam gave up on their scuffed app.KkkkkrereddsddddVersion: 1.0.15

Infinite Login LoopAs of a few days ago, got stuck in an infinite login loop when trying to boot the app up to respond to a friend. Uninstalled, reinstalled, relogged, authenticated, and was immediately returned to the loop, still unable to access chats; all regular Steam stuff has been otherwise without issue. This app’s always been somewhat clunky albeit functional, but if a chat app can’t provide its basic chat function, then it’s nothing. And it’s Valve, so it’ll probably be a few more years before anyone there remembers this app even exists and thinks to check on it. I’m just hoping their mobile services haven’t been compromised in a way that’ll have broader consequences while they’ve been neglecting this thing..127 Days Since ReleaseVersion: 1.0.15

Error“There was a problem logging you in”.LeejjuneVersion: 1.0.15

Can't log inNever works.EilonwylovegoodVersion: 1.0.15

Cannot reply to messagesSo I got this stupid app because valve decided that they wanted a separate app just for chatting and this piece of garbage does not connect to my friends list no matter how many times I refresh no matter how many times I switched from my mobile data to my Wi-Fi. It does not want to connect to my Steam account sign out sign in. Nothing works I receive messages, but I can’t login to reply to anyone. What a piece of trash..AbatedFawnVersion: 1.0.15

HorribleDownload the app spent time getting signed it, went to a different app and now I can’t do anything on the chat app stuck in an infinite loop of can’t sign in and error after I signed in , stupid app and useless can’t even access the web version.TaurielLOTRVersion: 1.0.15

Hot garbageKeep getting signed out and the app hasn’t been updated for 4 years… WOW.Primoo357Version: 1.0.15

Hard to loginAlways show there was a problem logging you in..131548768315Version: 1.0.15

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