Robo Shield Spam Call Blocker Customer Service

Robo Shield Spam Call Blocker Positive Reviews

So far not an auspicious beginningAfter installation and configuration, when I launch the app I am greeted by a blank screen! iOS 17.3.David woodsonVersion: 2.0.4

Okay, not great supportThe app doesn’t have the best user experience and doesn’t behave well with Apple integrations. Requires you to open the app for updates. Asks you to purchase premium service even if you’re already subscribed. Response time from support could be better. I’m trying another service now..Azelas23Version: 1.1.5

Robo CallerI just wanted to say thank you for the support and a great job you all did for me and everyone else who uses this app it has many options to choose from but it is very efficient and I will enjoy the freedom of all the calls I am now not going to get and the support of my connection is going to be a very good part about it. Thank you again for your help today and you all please do me a favour for me and your friends and family and everyone else out there please take care of yourself and your loved ones but be extra precautions to help me you and everyone else I would appreciate it more than you all realize..TimT$$$Version: 1.1.4

My 8 year old must have left a bad reviewI got an email concerning a bad review for this app in which I have never used. It seems my 8 year old not only downloaded this app but left a bad review. His review “Do not get it, it dose not work the same people call me.” I’ll ask him in the morning but I’m sure it’s him because of his spelling of “does.” His intentions were good as I do get a lot of spam calls. Maybe I’ll try the app out anyway. I changed the review to 5 stars as I can’t figure out how to delete the review..MnbvcxzakdjeVersion: 1.1.3

Love Robo Shield!I was on MR. Number for a year. At first, I only received a few spam calls a day. As the year progressed, it advance to about 10 to 12 spam calls a day! I switched to Robo Shield 2 months ago and only receive an average of 0-2 calls per day. If this continues, I will stay with Robo Shield. Bottom line, so far their advertising claims seem to be as accurate as advertising claims can be in this competitive environment..Life in Full BloomVersion: 1.1.5

Finally, no more spam call!!!I’ve been getting so sick of spam calls lately and was in desperate need of a simple solution. Robo Shield lived up to its promise — the number of robo calls I’ve gotten has decreased significantly since using the app! I actually feel like I can answer unknown calls now without fearing it’s a scammer. Highly recommended..7lloydy7Version: 1.1.1

Breath of fresh airI’ve been a loyal user of Hotspot Shield for many years so I was happy to hear when they released Robo Shield. I’ve been using it for a few weeks now and it does seem to fix this huge problem of getting spam calls. I used to get at least 5 of these a day and now I don’t get any at all..BizbuyuzbeVersion: 1.1.2

Bishop Ken BolinI am truly thankful I have RoBoKiller it has been great not to be bothered by call’s that I never asked for I can sit in a family chair and rest at 83 years old I love people so much but spam calls isn’t what I needed nor wanted I know it has been very busy yet very thankful for God’s Grace in our lives Bishop Ken Bolin.Hunkle KennyVersion: 1.1.5

GeneralYour app is doing a very good job 👏 in blocking telemarketer calls I get 1-800 calls every whip-stitch; however, some of them could be debt collector calls, but I consider them in the category of Nuisance calls it doesn’t matter even political calls are in the same category. Keep up the good work. 🙂.Fred The Sports FanVersion: 1.1.3

RThis App is great and works well for me. It knows when a junk call comes in it’s silenced. The banner pops up on the screen and I can tell who’s calling. I do run the numbers to see who’s number some times it knows & others they don’t. So I block them. If it was important that they contact me the business that I deal with have my email..Hig'oVersion: 1.1.5

Not workingNot let me set it up, didn’t get thru my phone number set up telling me its a wrong phone number format !!.Alpick1Version: 1.1.2

GooodGood.ToilstoidoVersion: 1.1.4

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Robo Shield Spam Call Blocker Negative Reviews

Blank screenThe inbound call feature seems to work okay, but when I open the app to see the calls missed all I get is a blank white screen. Not helpful. I’ve deleted and reloaded the app only to get the same thing. This needs to be fixed or I need a refund and I’ll go back to my other spam blocker. Multiple outreaches to developer have yielded no help or resolution. Created a safety issue in missing important calls or messages..Katbrew01Version: 2.1.1

Terrible app for iPhone15I’ve missed so many important messages because I have a blank white screen. I’m too busy to try to troubleshoot this issue (I work 8-5 w/overtime hours and an hour drive time both ways. I also have 3 kids who need my time instead of my phone) The point is, I have a busy life and depend on these things that I was paying for, I cancelled my subscription, to make life run smoothly..Jsarahp1Version: 2.0.4

Get blank screen when opening the appTried to open the app to adjust settings and just get a white screen. Have restarted the phone and cannot get the app to open. I’ve been paying for a subscription and realized it wasn’t turned on and now I’m trying to set it up, it’s not working..Unhappy Lexus OwnerVersion: 2.0.4

The new app is absolutely terribleIf you at all appreciated the features of RoboShield before, this app is no longer for you! I’ve not received a voicemail in weeks and the app does not work beyond “dial for call forwarding!” There is no way for me to even get back to my voicemail that is being held hostage. I thought it was strange no one has left me a voicemail in forever but my mailbox is entirely empty..AusBrownVersion: 2.0.2

Installed, activated and the app is a blank white screenYou’ve know about this since it reported to you two months ago. Many others have complained about the same and yet when I activated today, I see the same blank screen. Not good. Cancelling now..FormerADVersion: 2.1.1

Update ruined app. Canceled subscriptionThis app is worthless to me now. You used to be able to type in any number to look up. Now you can only look up numbers that have contacted you. Very strange to cut that ability. Anyway, lost my biz :).Jacobistheman!!Version: 2.0.2

Blank screenI also have run through the configuration and also get a blank screen when I launch the app! iOS 17.4.Low1967Version: 2.1.1

Blank screenAfter paying for the app subscription, it doesn’t stop spam calls from ringing, and I get a blank screen when I open the app. Don’t buy this app. Feels like a scam..VajrasadhuVersion: 2.1.1

Update no workThe app will not even open properly and the calls are streaming in. Call forwarding “feature” seems like a bug..Mikie Two ShoesVersion: 2.0.4

Worse than uselessAfter iOS 17 the app presents with a purple screen and white logo only. No interaction is possible despite premium subscrition. Deleted and reinstalled with no change. DO NOT GET THIS APP !!! IT IS WORSE THAN USELESS !!!.ProGoDawgVersion: 2.0.4

Don’t like the updateIt lets spam calls go through..SFalero13Version: 2.0.1

White ScreenJust installed app, did setup then all crashed. When. Starting the app now on iPhone 15 Pro Max get a blank white screen..DorcinoVersion: 2.0.4

Delete appWish I new how to delete this app. I don’t like it. Horrible app. All I get is a blank screen..MawjonesVersion: 2.1.1

Black screenUpdate the app so we can go in it...Jaydabe (google me)Version: 2.0.4

Truly did nothingI don’t understand how this app has so many positive reviews. I recently stopped subscribing to another app that suddenly required me to block unknown caller numbers (a shortsighted non-solution, as many important callers simply hang up rather than give their information) to achieve the basic functionality I’d been using for years. I am interrupted by at least a dozen spam calls per week, and even after thorough setup, this app did nothing to block or warn me about those calls. Reporting and blocking spam calls was unnecessarily laborious: rather than simply sharing the number with the app, you have to copy the number from your log, separately open the app, paste the number into the search function, and then complete the steps. I definitely don’t recommend the initial paid tier of this app, and have no interest in test driving the wildly expensive version..CGC_87Version: 1.1.5

Average- not impressed with the makersLet’s start with the fact that it says 49 days free but only gives you 7….? I am looking specifically for a call blocker that blocks any number who comes up as a bill collector. This one company keeps calling me and they call from a different number every single time so I cannot block them. This app does not do that. If you can identify the name of the company by caller ID why can you not block it. My next thing… read their FAQs on their app… the improper English is driving me nuts. Like “why is Robo shield is not blocking…” the second is … not necessary. And it’s in multiple questions. I get that this review isn’t 100% business professional but I’m not trying to sell you anything am I?.GeorgiablairowensVersion: 1.1.5

Needs iOS 14 updateThere are a few issues with the app on iOS 14. The main one and the most annoying by far is the system notifications saying "Robo shield pasted from x location," meaning the app is reading my clipboard in the background. I'll give them the benefit of the doubt that they're scanning for phone numbers to block, but still, it's suspicious, unnecessary, and annoying. I even turned off background refresh for the app in iOS settings, but the notifications keep coming somehow. Hopefully, they can remove this behavior soon..CadenkrieseVersion: 1.1.5

App resets to default every day, turns off all call blockingEvery day I have to manually open this app in order for it to recognize my premium subscription. It says “upgrade to premium” before recognizing that I’m a subscriber 2 seconds later. It automatically switches off call blocking everyday. I have to MANUALLY set it every morning. I talked to support and they sent a message back 5 days later saying, “We double-checked that you are a premium subscriber and you are, so it’s impossible that this would happen to you!” Except... it is happening to me... Hopefully a 1 star review will convince them? Consumers have little recourse these days lol.Nate the Great’s Hit ParadeVersion: 1.1.5

It just doesn’t workSo I purchased a Robo Shield instead of getting one of the free apps expecting to have a significant reduction in the number of scam phone calls and texts that I receive. In fact I’m getting as many texts and scam phone calls as I ever did. And if the only way this program works is from my relentless effort to record and block every phone call and text that I receive then it’s just a waste of my time because new numbers are always showing up. This program does not save me time it takes more of my time managing the blocked phone calls and texts, and it still doesn’t work..DavecontractorVersion: 1.1.5

Can’t enable categoriesI’d love for this app to work, but even though I have a premium subscription—verified numerous times through my iOS settings—the app won’t allow me to enable any call categories: I get a popup saying I need a premium subscription. On the popup, if I tap Purchase Subscription, iOS tells me (rightly so) that I’m already subscribed. So, I’m stuck. I give it 2 stars because their support has been good, but we’ve been messing with this for a couple of weeks. Just can’t keep trying to debug this issue..Orchid24Version: 1.1.5

It does nothingThis app does nothing. I’m in the 7 day free trial and I am still getting spam calls everyday. The app appears to do nothing. When I report a call as spam from my iPhone call history I have to report the call twice. And the business of categorizing the call as a scam or solicitation, etc… I don’t know what they want. I don’t answer. I thought the app was going to block/silence all suspected spam calls so I don’t have to be interrupted with my phone ringing. But my phone is still ringing! I don’t understand the benefit of this app..RC94Version: 1.1.5

Bait & SwitchJust another Bait and Switch app “FREE”!! to d/l yet is nothing more to d/l something to use up more space 😂 $13/subscription to get a working app 🤣 How many apps have I seen who do the same B/S I have one that is ok, & IT IS “FREE” no subscription to have to do to use the app It even reminds you that you need to update it so it can help keep you safe from calls The other app doesn’t get them all, but when I 1st d/l’d it I went from 8 calls to 0 You can add numbers to be blocked This one I got real uneasy when I read the terms & policy I don’t want someone tracking my calls That is 🐃 💩 saying it is to id you and we use the information to help make the app better 🤣 Man if you can read between the lines on that you need to be USED Have no intention of even clicking agree with the T&P cause it’s not safe I stick to my app I have not this one This is like the saying goes “Buyer Be Ware” !!!.Freebe Gam3rVersion: 1.1.4

Does absolutely nothingI’ve been getting over 10 calls a day for weeks. I decided to download this and paid for it. You have to put in the numbers manually for it to block. The issue is that a different robo number calls me every time. What’s the point of this app if they can’t screen the calls before my phone does? All it does is block those calls after I take the time to manually put it in. I can do that on my phone too. This is worthless!.Guardian1289Version: 1.1.5

Giving no info no longer blockingI’ve been using Roboshield Premium for about a year. Each time I attempt to reverse look up a number, I get unknown. I’m able to block the calls but I can do that from my phone. There’s no incentive here for the consumer. When reporting a call, the consumer isn’t communicated with about how the company handles the reports. To be honest, it just doesn’t offer anything. Looking for another alternative as I’ve been hoping for change to long..BellybuttonchroniclesVersion: 1.1.5

Bait and switch and doesn’t even workThis app is just as much of a scam as the call that it acts like it is going to block. The app hasn’t blocked a single call. It’s really not that hard, it’s always the same number with the last four digits changed, how hard can that be to pick up on? App makes you think it’s free by not having a purchase price but then forces you to subscribe on order to use any features. Devs: be an honest company and just charge for the app. Don’t be the sleazy people who trick users into paying..Cartth3fartVersion: 1.1.5

Total lack of customer supportI had what I think is a fairly simple question, but the only responses I ever get after emailing customer support are along the lines of “We hope you’ve had a chance to review our response and will be closing the request,” to which I reply “no, there has been no response at all,” to which I get the same reply. And again, and again, so I give up. The app doesn’t do anything as far as I can see, but I guess I’m not surprised, given the company doesn’t know how email works..Atlantaprof08Version: 1.1.5

Hoped for betterI’ve had this for about a month now. Downloaded with the hopes that it would help with the ridiculous amount of spam calls I’ve been getting lately. I was so desperate I even paid for the upgraded version. I’m STILL receiving spam calls. I add numbers to the spam list all the time and I still get called at least 3 times a day. Really wished this worked better..Faebelle19Version: 1.1.5

Worked a few days in the trial then stoppedDuring the trial period I was shut out with the notice to subscribe. My account show I have a trial subscription for three more of the seven days. Contacted support and they gave me a long list of items to do or submit to prove I have a trial subscription. Deleted and reinstalled which didn’t help. Cancelled and resubscribed. Still doesn’t work; keeps telling me to subscribe. Gave up to try a different program that works..56randyVersion: 1.1.5

Increases your spam callsI downloaded this and got zero spam calls when I had the free trial….. couple days after my card was charged I got seven spam calls in one day (when I DID have call blocking enabled and followed the instructions you’re supposed to try the blocking doesn’t work). I’ve never gotten that many spam calls in one day ever. Seems suspiciously like they gave out my number to spam callers and then didn’t bother to block them..ChangethisstupidgameVersion: 1.1.5

Still getting calls and the app won’t even open!So far not impressed. I signed up, did all the work of setting it up in my phone and letting it access all my contacts and all that. Now I can’t even get the app to open again and I keep getting sales calls!!! What the heck?! This app doesn’t work at all. It won’t recognize my monthly subscription and won’t let me block any calls. I hate this app. I’m going to try one that actually works..ShelkroVersion: 1.1.5

GARBAGELook at the other reviews. Every 5 star is some random dribble bought by the devs so that they can bump their rating. ITS A SCAM. Save yourself the time and the money, I literally had customer service shrug their shoulders at me when I asked them why my premium services aren’t working. You’re telling me I PAID money to have nothing happen? What an absolute joke, Apple shame on you for not having better oversight over your app store. I hope Sweeney opens up his own shop, losers..VvaaavvVersion: 1.1.5

This app is a scam.I downloaded and purchased the upgraded version of the app. Once purchased; I was not able to access the settings that were supposed to be available. I messaged customer service and received a response that I needed to download Hotspot Shield for this app to work. I’m suspecting you have to pay for that app to work to. No where in the apps description or before purchasing that they tell you this. Do not download this scam of an app!.LabananVersion: 1.1.5

Unreliable app supportI have corresponded with support. Each response has some text, however in the space aside and/or below ‘resolution’ there is only empty space. Each of these responses is a followed up by mail that says support has not received a reply to their resolution; therefore, they say, my case is being closed. I send another and another and get the same result. My account was canceled last week and reinstated on the same day, without explanation. All my data was deleted..OneEasyEdVersion: 1.1.5

DOES NOT WORKI’ve been using RoboShield for the better part of a week, and I still receive spam and telemarketing calls regularly. Even when the app detects them as such, I have to manually report and block every number. The app will not block the calls on its own, as one would expect from such an app. This has to be the most worthless app I’ve ever used, and is more of a scam than anything else. You might as well just light your money on fire, and hope for the best..405_FoundVersion: 1.1.5

Doesn’t Block AllFor a paid app, I am disappointed. I still get 3-4 solicitations per day even though I put the setting nags to block as much as possible. Disappointed that the app doesn’t block random numbers. Needs a setting to block all numbers that are not identified in the iPhone contacts. I will discontinue my subscription because I am not willing to pay to beta test someone’s app..BettercounselVersion: 1.1.5

Cannot get this to work on iPhone 12I bought and paid for this 4 times yet it would still not allow me to block any calls. Every time I tried to turn on blocking, it asked me to subscribe to the service. Total rip-off. The developers responded by telling me to restore my purchase which I have tried to do repeatedly with no success. Their email support keeps saying I haven’t responded when I have twice. I’m still paying for an app that doesn’t work. I’m still not changing my review because now all I’m getting is emails telling me that if I don’t reply, they are going to close my case. I have replied to every single one and I still get nowhere. This may be a good app but the support is awful. I have officially given up and I am deleting the app..UFGator1977Version: 1.1.5

Waste of money. Doesn’t workingNever been working:( I have a premium subscription, but the app every morning asking about subscribing again and turning off all switches and doesn’t block spam automatically. I’ve used for a 6 month and nothing changed. I tried to connect to support twice and nothing, they only recommended to reinstall the app and it doesn’t help and just erase my database of blocked phone numbers. Waste of money. Not recommended.W00Den!Version: 1.1.4

Can’t even accept the termsI always read the terms and conditions and read the privacy policy. Which when I read their terms they did something that most don’t do which is extremely refreshing...the break down the policy in “normal people” words. Unfortunately, it won’t let me click accept terms. I’ve tried closing, reopening, I’ve tried it all...haven’t even been able to test it out. I have a screenshot but reviews won’t let me post.Kaila mkVersion: 1.1.3

Did not work for meUsed this app for 1.5 months and didn’t see any difference in spam calls coming through. Even ones marked by my carrier as “scam likely” continued to ring. I’m also a data nerd so I have numbers to back it up. In the month prior to having the app I had 68 spam calls. In the following month, 64. And in the last 2 weeks, 35. I do not recommend it; I will be trying other apps..RictechVersion: 1.1.5

Tech support is the worst of any app I useI contacted customer service when o was charged 2.99 for over a year for an allegedly free application. The app refused to return my money. Then I tried tech support to fix it. They gave me the same exact instructions as are listed on the site. Wrote back to save instructions were worthless. No one at company is willing to help. They claimed m not to have phone numbers or supervisors. TERRIBLE CUSTOMER AND TECH SUPPORT..Tecnolover11Version: 1.1.5

Does not workReceived an unknown call 5 minutes after installing and following the instructions to let the app manager my calls in iOS settings. Should have been tipped off when an anti-spam app has a spam comment at the top of their reviews and replied to the comment with a preformed response. Not worth the money when iOS already has an option to block unknown callers..Tony.Darko82Version: 1.1.5

UselessTHATS ALL I CAN TELL….Arz722Version: 1.1.5

Barely functionalApp will randomly turn off all blocking, lose your subscription requiring you to uninstall and cancel the subscription, then reinstall and resubscribe. When it works it works, but it mostly doesn’t. Ive reported this app to Apple as it violates the tos under broken app. The more people that report it the sooner this unresponsive developer will have their app removed prompting them to actually fix it..Vince GeislerVersion: 1.1.5

Disappointing!This app did not result in any noticeable reduction in spam calls. The free version didn’t do anything and the paid version didn’t either. Would have been happy to spend $3.99 month for a real solution but this was not it..010000111000110010101Version: 1.1.5

CrapSince installing Robo crap getting more spam calls then ever before. Doesn’t work!.Spice545Version: 1.1.5

吃相难看不订阅就不给用？什么垃圾玩意？.I52iPDVersion: 1.1.5

UselessHas not blocked even one call. Constantly getting “one ring” calls, this app does sweet nothing about it..NotevenalittlebithappyVersion: 1.1.5

Doesn’t block properlyI told it to block a number but it still came through..Rayray519Version: 1.1.5

Subscribed a few months didn’t stop anythingSubscribed, followed all the install procedures turned all the switches had it fully integrated into my phone settings and security settings and I’ve gotten over a dozen Robo calls since then calls from Russia, Bangladesh, China, didn’t stop anything not one..WarDroneVersion: 1.1.5

App does nothingHas not blocked or identified a single spam call. Settings randomly shut off. Restore purchase feature always unsuccessful. Contact support does not work. In short, it does nothing..Jonny CreaserVersion: 1.1.5

Can not even get the verification codeI am trying to install this app and can’t even get code for verification. My number was spoofed May be someone added it in the database. What’s the best way to get correct it and get the code ?.AS1580Version: 1.1.5

CrapWon’t load?????.Eug/aniaVersion: 1.1.5

Doesn’t block numbersIve gotten the same spam calls after installing this. And it looks like i have to manually enter each number i want blocked. My phone does that on it’s own. This doesnt block robo calls, or the spam voip calls..AkillithVersion: 1.1.5

Would workI downloaded to try it out but couldn’t even get past the initial setup. Too bad, I was looking forward to some relief from all the spam calls I get..Uncle_leoVersion: 1.1.2

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