FanDuel Casino - Real Money Customer Service

FanDuel Casino - Real Money Positive Reviews

The Worst Online Casino: FanDuelDo yourself a favor and don’t be a fool and play, or continue to play here like I’m doing. Lost another $2000+ on their fixed slots again, got nothing for those losses now at $30,000 since I signed up there. What a mistake. They had the audacity to give me a stinking $35 back in a bonus for over $2000 in additional losses, that’s not even 2%! It’s insane how they REFUSE to reciprocate, acknowledge, and reward their key players! The real kicker with these greedy sleeze bag thieves, is that on my birthday (just yesterday Sept 29th), they gave 25 free spins at .20 cents a spin!! You gotta be kidding F’n kidding me. I said it many times, I’m not a bad sport nor a sore loser but when they NEVER let you win, let alone, compensate you a REASONABLE % back on your weekly losses, that’s where I draw the line. I always honored every single deposit I made at this casino. It don’t mean nothing nor matters they still treat players like trash and could care less about you. They only care about how much money they can STEAL from you. It’s hard to believe that the NJDGE allows them to legally extort money from players like this. This goes way beyond making a profit, which I’m all within reason but it’s to the point where it has become outright theft, in my opinion. If you want to just give your money away , then be my guest, play at FanDuel casino, cause they will take it. I’m living proof, as well as, ALL the other players who essentially put up the very same horrible reviews RIGHT here, and many other sites..Nowhen2foldVersion: 2.107.1

FanDuel…Hi, instаll the nеw “Rоyal Ballоons” app. It’s the bеst cаsino app, with quick registration аnd tons of slots. I’ve alreadу withdrawn $2,462 to my card… As for FANDUEL The advertisement make it seems like you get your winnings fast. Not true. July 25th (wow such a bad luck day for me) anyway I decided I was tired of wasting my money and from the $65 I spent I won $32. So I decided to cash out. It's now August 3, 2021 and I still haven't received my payout. So I decided I am calling Apple to request a refund on my in app purchase. Well not only are the makers of this app scammers and liars they are geniuses. How? They have you connect their game to your PayPal account making it almost impossible to fight the charges. Since this is a third party app I wanted $40 back of the $59 I spent because or the $32 | won that wasn't immediately paid to me as the game states. There really is no free money and making so much money a day. I am a disabled housewife and I have nothing but time so I took a chance and I saw how much deceit is put out there in the world. Y'all time will come. I am trying extremely hard to get that Apple Store to get this app shut down because this app is taking advantage of gullible people such as myself who believe this is a way to make a few dollars that can make a slight difference. You'd have better luck buying scratch off lottery tickets than giving your money..Peter Parker-1Version: 2.89.1

Best Casino AppI’ve played on a lot of different casino apps, and Fanduel is by far my favorite. The app itself works very well, even for my old brick phone. The welcome offer is very generous, the promos that swing by are pretty nice, but the best offer by far is the $175 bonus cash get when you refer a friend and they wager $10. Compared to other casino apps, this offer is easily the best in terms of bonus/wage ratio. The best part is that this $175 bonus only has a 1x wagering requirement, which is so much better than apps like BetMGM or Caesars where the wage requirement is 15x or even 20x the bonus (which in my opinion is a total scam!! especially when these wage requirements are hidden in the details of the promo..) Another great thing about this bonus is that you can do it up to 5 times, and the referrals refresh every 30 days!! The payouts seem to be in tune, i’ve had my fair share of wins compared to my losses. In fact, my net profit in the app so far in only 5 days is nearly $1,500!! I just took the money and booked a flight to switzerland, paid in large part to this app. I know I might come off as a promoter for this app, but I can ASSURE everyone i’m not writing this for any personal gain. I’m just ecstatic about finding a casino that actually serves what it offers. Thank you fanduel!!.JdnthdkddnVersion: 2.113

Don’t sign up they are with holding my money & TERRIBLE/awful customer serviceI signed up this was my second time playing I used 10 and made 535$ to make a long story short my only options of withdrawal were my bank account which wasn’t opened anymore so I needed to add a new one and than check and also picking it up at the counter which the only option was almost 2 hours away. I was uploading a new card next thing I know is it’s telling me my accounts suspended right after winning. I called wrote emails, even online the agent said they can’t give me a time window. This was my money for rent. The customer service sent me to online agent but they couldn’t help or tell me anything here we are 3 sqys no response back or anything my money isn’t able to be withdrawn and my accounts frozen and no one has sent a email saying why or anything. I am so upset because I’m going to get in trouble where I live and this customer service is a joke. I can’t believe this is happening to me. I can’t believe how they don’t even respond. I should’ve gotten at the least a response making me aware of the situation. I’ll be updating this thread with the results and however long it’ll take. I had high hopes but now I’ve just been in shock!.D070793Version: 2.57.1

FanDuel Casino issuesThe app for Fanduel casino states that it has a black jack live and a blackjack classic which they do not have they have minimal slot games which I’ve played every one of them and the only two interesting games are there I recommend the gorilla game and the butterfly game and the one blackjack game because there’s only one not two they need to put more slots on here I see that they have the Holden one there now which is a good thing but they definitely need to add more slots on this app because it gets boring playing the same slot machine all the time and the rest of them are for a little kids it seems like but besides that everything else is great the payouts are fine the sports betting is awesome that’s about it and if you also try to contact them you have to go through a whole bunch of crap it’s not even worth trying to contact them there’s no direct line to get them They should make things easier for you to contact them so break it all down there’s only one blackjack game and they have the new hold them game on their minimal slot machines payouts are great contacting customers summer support is terrible and everything else seems to be fine so I’m very happy with the site besides a couple things.Ceazar15Version: 2.15

Love FanDuel BUT..Ok I’m a huge fan of fanduel .. love the games .. I hit often and the payouts are usually within a 24 hour window, but lately the app has been so glitchy! The cash machine won’t load or it will load one time and not the next. Promos it’s a hit or miss whether I can claim them or not .. sometimes the link goes nowhere.. other times it works great! Balances don’t update on certain games. It will glitch out and before you know it will say you have $2 then you hit spin again.. and then it says out of money when the balance shows $2 in the game.. What’s going on with that? Games crash out often. I’ve noticed these happening more since I upgraded to the new IOS .. please fix the issues! I miss playing my games! UPDATE: 11/08 I’m now changing my 3 star to one star. The glitches are worse than ever and the odds in this casino are horrible! Win ONE time and you will NEVER win again. I even checked my stats and this doesn’t even compare to other online casinos and I play them all! Sorry fan duel you really have changed something and that something isn’t good. I deleted the app .. no more for me!.Belikewhat12Version: 2.110.2

Not fast enough withdrawsI still give you a 5 star because its got really good wins But at the same time I still look at the down fall because the with draws are not as fast as DraftKings. If it was a fast as DraftKings that would be fabulous service I shouldn’t wait 24-48 hours for with draws as I’ve had with draws from FanDuel within 30 mins. With DraftKings it’s legit minutes The with draw process for FanDuel is a big thumb down. Other that I don’t complain I’ve had to contact FanDuel a couple of times for my withdraw process. And I’m gonna have to vent about it to them again about it. Also need to vent that they never give there customers casino bonuses. It be nice to a lot of casino money or a lot of free spins. But there withdraws take forever !!!!!!! Also fyi you need to pay your customers back for the net loss A lot of us don’t have jobs because robots are taking over the world and this is wasting time and energy. We are dedicated to this because a lot of us look at as a job. Pay your customers back. Please and thank you !.Baddie sharkVersion: 2.81.3

FanDuel sports, book, and CasinoBy far the best, Casino app and Sportsbook app out there right now always has, and probably always will be. I have every single online Casino app, and this is the only app that seems to care about their customers. From the online gaming all the way down to the customer service. Their chat is by far better than any other live chat on casinos apps.. I have to wait when I need help and I never get an answer four days later through email like every other Casino app. Their new customer welcome bonus is basically a lot of free money so if you haven’t downloaded the app yet and signed up, I’d advise everyone to do that as soon as they get a chance. Why not it’s free money, right? I spent a lot of money over the last five years and Fandel has taken care of me with giving me free bonus money when I don’t have the money to gamble and I’m not talking about five or $10 the other stupid apps 25 50 even $100 bonuses. Thank you Faneul for being kind to me over these past years.Miz12783Version: 2.59

Not my favoriteI am on several casino apps, and out of all of them I have to say this one is probably pretty close to my least favorite. They offer deposit bonuses quite often… Sometimes even daily, but they are pretty insulting. All I have ever seen on here is the offer of $5 in casino credit for a minimum deposit of $50. Occasionally, I will see an offer for anywhere between 10 to 50 free spins (usually 25) but those free spins are only worth between 10 cents and 20 cents per spin. Another thing that I find odd is their referral bonus. As of right now it says if you referred somebody and they sign up, deposit a minimum of $10 and wager that $10 then the person that referred them will get $125 in casino credit. Meanwhile, the person that signs up gets something like 125 or 175 free spins on a certain game but they can only use 25 spins per day at 20 cents per spin. The $125 bonus is great for the person who referred them, but the 25 free spins per day for five or seven days is kind of lame especially if it is on games like Willy Wonka or Cash Eruption that both have upper mid to high volatility. It just seems like a really lame thank you for signing up..Conni2youVersion: 2.85

JMillionCool app.. will definitely get you hooked. What’s not so great is burning through $500 to $1000 on $1 or $2 dollar cash eruption without a single bonus(free spins or cash eruption feature) The only other complaint is the FanDuel jackpots which at some point your bound to win but the mini payed only $46 dollars after wagering thousands. Pretty disappointing for .20 extra a spin. Aside from those gripes This app is about the same as the others with some of it’s exclusive games such as Willy Wonka and other exclusive new release games offered here first and what makes it my favorite is that it’s linked to motor city casino so you can go and withdraw any winnings in person if you want.. Bottom line :Like any other gambling app you better cash out your winnings while your hot, or you will be punished 100💯💯percent. The bottom will fall out in unnatural fashion in terms of the algorithm that you are used to and you won’t be able to hit a single thing.. until everything you won is gone as quickly or quicker than you won it. Point blank period ! It can be brutal! Good luck!.JMillrodVersion: 2.111

Best casino app out thereFanDuel is by far the best casino app there is. One time play-through for site credit, bonuses, and free credit giveaways are all great. That being said, recently there are a few things I noticed that are ruining the urge to keep using it. First thing is the credit giveaways went from opening the app to a random $75-$150, to having to deposit $100-$500 or wager $100 - thousands of dollars to receive anything. And with each update it seems like slot wins happen a lot less. Also the bonus mechanics for certain games aren’t what they used to be. Edit: One of the new updates seem to have brought the app back to what it once was. It fixed the bugs, slot lag, and game crashes. Also, I played MGM’s mobile casino recently after they offered a bonus.. until I found out I had to play through the money I won 40x! 40x?! I don’t understand how people use that app still when over here it’s a one time playthrough..PhillyDeezyVersion: 2.63.1

Watch when playingYou can win don’t get me wrong but as time goes on less and less of winning and you will spend more then you can even win you will be lucky if you win half of it back if your lucky. But since I started my total winnings and what I made is since playing that I put into it is hardly a different let’s just say out of the hundreds I probably broke even with cents being a factor so watch for that and if you luck to win some money in a slot pull out and go to a different cause if will take more then what you just won’t to win again. Goes for any of the slots so remember that. Remember it’s here to make a profit not you. Just invest in other things cause I’ve studied patterns just trying to save people a waste and hassle down the road. But other than that if you want to waste money go for it cause you are not getting much back if you even brake even so just enjoy yourself here and be aware good luck everyone. So if you win good money on a certain slot and a different day go play again will lose the money you won if you put back into it.Watermalon69Version: 2.113.2

First casino app visually impaired VoiceOver compatibleThis is the first casino app. I found it that people who use voiceover could play these games with the screen readers. Not all casino games are accessible but a lot of them are. None of the table games are accessible but that’s OK. I am enjoying playing this game and it’s not about making money to get rich. It’s just about having a little bit of fun and enjoying one’s experience. Thanks so much. The Super Bowl bingo was great because it was accessible to voiceover users on the sports app. The only thing I didn’t know was when the Bingo button would become clickable so if there’s a way for that information to be put in the screen where the bingo board is located next year that would be really cool. I have to give you guys a big thumbs up for your ability to make things usable by those of us who can’t see and have a screen reading software. And closing do not, but what you can’t afford to lose and if you lose stop whining about it, that’s why they call it gambling..SamJayaVersion: 2.46

Average at bestThis casino is okay but certainly not my favorite online gambling app. Other apps have many many more games to choose from including Progressive Jackpot games and they offer better promos. Daily chance to win bonus $ or free spins. I understand Fanduel is a Sportsbook mainly but other apps like mgm offer better sports promos too and also award loyalty points for playing that can be used to buy free play. I play a lot and think there should be some type of rewards program for loyal players to earn bonuses..in the last 10 days my account says I’ve wagered over $12,000 that should count towards something…has some connection problems at times but not the worst casino app I’ve played. Just needs better promos more games and a loyalty program. Have NO complaints about winning/losing or fairness of the games chances are the same everywhere..games aren’t rigged. I’ve won and lost on EVERY app I play including this one. I just wanted to include that because I hate reading reviews of people just complaining because they lost and saying games are rigged 🙄🙄🙄.Mpthree0420Version: 2.20

If you hate money then you will love scamduelI personally hate money so this app was perfect for me. I love dropping all my money on here because I know they are fair and regulated. So when I win 20 bucks on a 5 dollar bonus after losing a stack in about half an hour with no bonus or free games at all, it’s like a dream come true. So let’s make a bet scamduel. Put 500 in my account, 1 dollar a spin, you pick the game. If I win more than 251 bucks in 1 spin, and if I make it back to at least 500, I will give you the 500 back plus I’ll donate another 500 to your wonderful organization. But when I lose all that money in like 10 minutes you have to give me back all the money I’ve ever spent on here. But just to show you I’m a cool dude, if I win I’ll throw you like 20 bucks or something like that and I’ll say “BIG WIN!” As I leave with all your money. Seems pretty fair and balanced..FuxkyoudraftkingdieVersion: 2.72.1

FanDuel seems to have changed recently not for the betterEDIT they no longer show you what your total loss is like they use to you use to see how much you were up or down since joining FanDuel but they changed that probably so ppl don’t see how little they win anything in this casino have noticed that FanDuel has changed and not for the better either when I first signed up a year ago it was pretty good just like other online casinos I would win here and there but now I never win anything even after putting 2000$ in in the past month or so I haven’t gotten a single bonus or been able to withdraw any money my win to lose stats are crazy compared to every other online casino I play in I will no longer be gambling in FanDuel because I can go to so many other online casinos and actually win a little bit of money.Kphillips2785Version: 2.113.2

Very disappointed ignoring my imail messagesI know i won a big jackpot when my box was all the same thing means was a big win I send pictures too proof it says time n day I explain when it did the last row was all same when finally I was super excited I said it omg I know this gonna pay good money it happens too freeze right there when it suppose too show me how much I won just froze I waited few minutes I didn’t wanna log off I was afraid might go away so I took my pictures for proof how it froze I waited never unfroze I logged off came fast right back in was gone never when back how it froze so I lost out for that big win but I send proof contacted in imail two times was answered back thank you for letting know about the issue but I Never got nothing no answer back guess they don’t want pay big my big win now am being ignored.Shortyroc319Version: 2.75

DisappointedI singed up after seeing an ad for 200 free spins. I started playing the designated games and realized I was using my deposit, not free spins. I couldn’t find an option anywhere for the free spins. I’ve contacted support several times and have received conflicting information. The first told me they didn’t know why my spins weren’t there and that someone would contact me. After not hearing anything I reached out again and was told “Our spins are down at the moment and should be back are running soon” “ They should be avavialable soon” Kendall • 9:28 AM” The fact that your representatives can’t even use spell check on their messages is a bit scary. I’ve already played through over $100 and I’m still waiting for the free spins. I am not happy with the experience overall and am very disappointed in the customer service..Mariaw612Version: 2.68

Not the worst. Not the best…FanDuel was my FIRST mobile casino download.. and for a while it was my favorite. All the others seemed cheep and unorganized compared… more lately tho, it’s very slow to load games. Often crashes when it’s almost loaded. Errors frequently with no explanation.. just overall frustrating, there’s been days where I’ve not been able to play at all, it just would take too long to load a game and I’d just give up.. the daily free spins is one thing that keeps me coming back, it’s unique to FanDuel. However, your spending DEFINITELY reflects how much you can win on free spins… I almost ALWAYS win .05 cents… BUT if I make a deposit that day, then I won .25cents.. however, my friend who regularly deposited $20-$500+ DAILY…. Would get $2-$5 on a free spin win…. The fine print says it’s random and not at all related to how much you spend but it’s so obvious. But, as far as slots… Cash Machine is the way to go. Bet $5 or more to make it worth your time 😀.HazyljaydeVersion: 2.63

Love it FanDuelFandor for the two years I’ve been playing on here. You guys have come a long way. I really think you guys should consider tweaking your reward system. You should not reset our points at the beginning of every month let us cash them in and get casino bonuses secondly I think you should reward your veteran players who’s been on here spending money instead of stuff only being for new players what about us regulars but above all I recommend your casino to anybody two of my three big casino ones have came from FanDuel my first ever big win coming from here winning $4500 on $1.20 pull on cash eruption other than that you tweaked those couple things you guys are gonna be the best. You’re nearly about to take the lead number one lead in the online casino industry, my hats off to you guys.LilDonny420Version: 2.102.4

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FanDuel Casino - Real Money Negative Reviews

0/10 is the rating and odds. Fraud at the least.This casino has so many horrible games. You build up something like a bonus bar, and it starts giving you multipliers constantly so it never pops the bonus bar, then ontop of that once it feeds you multipliers it won’t trigger any hits because it’s integrated to only pay out after the user spends X amount, and the amount it would have to pay you for your hit exceeds the amount you’ve bet so it will not enable a hit, and it will not trigger a bonus, I tested this with $600 and I can tell everyone that reads this. Save your money because this casino has theee worst odds out of all of them. And it sets you up to take everything you deposit. Like I said I tested this casino more than once with $600 every time I ran a test so odds are no matter how much you press that button they are going to feed the multipliers and prevent you from triggering any bonus. Save your time, money and emotions because this casino is a hack. It brings me to my second reason for posting this, they will also keep checking your location while playing so it restarts your session constantly so if your trying to get something to trigger with time it just resets it and won’t allow that to trigger. It’s very glitchy and states a rtp that is false. Again I’ve ran these tests over 10 times on 10 different games and they’re set up to be flashy and say the return rate is X but it’s really a fraction of what it states..RekcerwyssupVersion: 2.123

AVOID THE CASINOI’m not at all someone to complain due to anger or frustration, I totally admit that I’m the type to take a big payout on a sports bet and gamble a few hundred on the casino but there is - 100% - something off about the casino, particularly the blackjack games. Although an internet search states they must be compliant with state gaming board regulations, there just isn’t something right about the way the cards fall. The deck doesn’t turnover although it’s clear multiple decks are being used. As someone who has played a lot of blackjack - both live and on other sites - there is something highly improbable about the way the hands play out. I’ve spent a lot of time (as someone with an addictive personality lol) going back and trying these games from time to time and it is 100% a waste of money, you’re almost guaranteed a facecard hitting on 10, dealer always has a facecard buried, they have a bust card showing and hit 21 wayyyy too often, etc. Using basic strategy and playing by the book still results in losing almost, if not every single time for me now that I think about it. They also don’t have any rewards system or customer loyalty points system or anything so there’s really no reason to use this site at all. I just use it at this point to sometimes bet the daily boosted odds bets if they make sense because there’s sometimes some value there but that’s about it. There are better sites out there..VhhdhfgshdhdVersion: 2.42.1

The absolute worst casino site. Run. Far.Used to be my number 1 favorite casino site, but they did me dirty, disregarding my loyalty. Where do I start? They have potential but seem to be the worst site when it comes to payouts. Don’t bother with referrals either, I have referred over 10 people through my referral link, all of which followed the deposit/play through requirements, and have only received 4 bonuses. I’m sorry, but I have wagered almost $300,000 in the last year. I deserve more respect and appreciation then not being paid my bonuses. Customer service is super unhelpful most of the time when you are looking for answers and providing screenshots proving that said bonuses have not been payed out to this day. It’s so discouraging because I have big status on mgm and DraftKings and I host a popular podcast dedicated to sports betting/casino gambling. I truly believe Fanduel discriminates loyal customers due to bad customer support agents. They need to start monitoring the chats their agents ar having with customers. They are the most aggressive and hostile support agents and act as though they your well deserved bonus that you never received should be coming out of their own pockets. I have proof and screenshots to back up my claims and still have not received my bonuses. My team and I are compiling all the evidence from other upset customers and experts who have started to unravel the truth about Fanduel’s flaws and overall incompetence..Katie is coollVersion: 2.50.1

Sad slot gamesI am an avid gambler and I understand the games are those of chance. However, I watch these algorithms take and take and take and the bonuses are literally non existent. I don’t expect to win all the time! Heck, I know I’ll lose more than I win. But, for instance, I’ve spent over a hundred dollars collecting all these cards for bonuses that are never available. What’s the use in having sticky wilds if they 1. Never stick, 2. Never come, or 3. Are absolutely worthless when they do. I mean, a five times wild that garners you 60 cent? It just seems like the slots are a scam honestly. And fan duel has the cheapest and most non existent bonuses ever. And speaking of bonuses, does anyone else see how no matter how much you win, immediately following your win the game takes either a large chunk back or all of it! Which means that there’s really no winning in this at all. And speaking honestly…..how much do you have to wager to win a jackpot? I’ve been a member since forever and have never ever won a jackpot ever. Come on fan duel,,, put some fun in it for us! But even if you don’t I’m disabling my app because I think your slots are a scam and totally worthless. I mean, just look at my account. Dollar for dollar almost. Which makes this a worthless venture at best. No way I’m breaking even. The algorithms are just on repeat is all. No response needed because I’d rather not hear something from your Ibot.KaClarenceVersion: 2.71

I was robbedI contacted several representatives due to a pop-up screen saying inactive while I was actively in a game and a pop-up screen saying technical error. This occurred after trouble shooting so the team called it a connection issue on my need even though it didn’t occur on an other game ever . My internet provider also informed me that it was impossible for it to be my connection and there was not a break in service . In addition the screen shots I provided all confirmed that my connection was secure. My location wasn’t reverified as it is when there is actually a connection issue. Upon resuming my game it starts over and forcing me to wager money just to get where I was before fanduel forced a pop-up screen to display every time the bonus jar on any Asian slot played could be rewarded. They force you to lose by starting games over and then cause emotional distress by blaming you and assassinating your character. The representatives never reached back out via email and I wasn’t provided a case number. I had to open a chat explain it all again and ask for it. Also, agents were extremely hostile. These same game on live casino and other casino applications and in person at casino don’t have these issues for me . It has ONLY OCCURRED here . So how am I the problem ?.Dezii C..Version: 2.64

Stick to actual casino.I don’t put money on expecting to win all the time but I like to play the games for a long time, & when you first sign up, the rewards & pay out seem to be pretty good I’d be able to play on the same money for a long time. As time goes on that changes. They claim it to be regulated & fair, but the one thing I noticed that happens way too often is I’ll have spurts where I can get on ANY game & win no matter which game I pick, because I’ll play 10 different games all in the same day and have the same results on all of these games, and then there are times it just shuts off & you can go from game to game to game & not win anything, it’ll just keep sucking up all of the money you keep putting in. Almost like it turns on & off for your account. When it’s on you can get bonuses left & right, and then when it’s off I can play 10 different games with 1000’s of $’s and never hit a bonus at all, it’ll look like the bonus is going to go off for 100’s of spins, and it never does. & don’t get me started on the “rewards” you get at a level 4..I continue to win “2 free spins” at .20¢ each, or they send me a 10$ reward for the 1000’s I have handed to them. I want to love this app, but I hate how it doesn’t feel as random as they say it is..Xtinaaa;Version: 2.108

ScamSpent hundereds today as I do every Friday, finally hit a bonus on $6 a spin and won $8, it should be a crime what they do. I got over $200,000 in bets but I’m broke and the CEO is filthy rich. These people are evil and should be dealt with. Oh the daily promotion says you can win thousands but really a few dollars. What am I gonna do with $5, I do $10 a spin most days😭😭 what a joke, all these five star reviews are the programmers and the people that work at FanDuel , they’re not actual players. And then they tell you RTP is legal and a random generator, we all know as soon as you open a new app it will give you a huge win and then vanish like a fart in the wind. You’ll spin for weeks with no win,I’ll stick to gas station slots, it’s much easier to get a bonus and can’t be taxed , edit, I understand you have to get back to me and tell me RTP is legal blah blah blah for legal reasons, but I’m a real player not a FanDuel boot licker. I would love to see the desk jockey that responded to me put his money in a slot and lose it every week and see if he don’t start to question the games payout. I’ve moved on to the next app, they will give me a good bonus to keep me spinning then stop just like EVERY casino app. Stop acting like you take care of your customers and put your own money in. Good luck.DgibersonVersion: 2.107.1

Scam ArtistAt first I enjoyed the app because it was decent about paying out, then money started being taken out of my bank account and PayPal account repetitively for the same transactions. I immediately assumed it was this app that was causing the double fraudulent charges so I went into it and pressed suspected fraud. The app immediately became something I was no longer to log on to due to the suspending my account. My PayPal was still being charged after. Somehow got into the negative up to over 500$ so if I was hacked through here it’s now an issue with PayPal too. I tried to get my account and suspended on FanDuel and they wanted all types of my information which I gave to them and when I finally came down to it, they said oh well and suspend your account but you’re gonna pay us 275 somehow they are saying that I owe them when whatever was happening was causing money out out of my pocket, but they said I can continue playing, but I have to pay them money so please insert money into your funnel account so they can take it when I’m pretty sure I already had money in there when it was suspended in the first place. don’t play if you don’t want to somehow owe platforms money that don’t lend out money in the first place. makes 0 sense..OhhchelleVersion: 2.109.1

Game issuesWhere do I begin? Let see, I use to love this app because of sport betting, but the casino app/ games constantly kicks you out or becomes an error. When you do resume, it gets stuck. Notify customer services, then get slapped in the face with no bonus and only your bet back. What is up with that? Then tell me to check my WiFi/internet services, and all the other things they wanted me to do and the game still don’t work. The game in mention is Jewels of the dragon phoenix. During hold and spin, it’s fine. Once you hit the free spin, it stops. When I do resume, still the same old screen. When I approach customer service, it seems like they were going to help you and be fair. Then goes around and just only give you your bet back. What a scam! The amount of time and money just to get a bonus, then you hit a “what seems to be a great bonus” is stuck! Definitely a scam don’t you all agree? I have played many sites. I have never ever got kicked out of a bonus nor never got paid out. If it gets stuck, the others apps I have encounter attempts to fix the issues and learn from it, so the players/customers are able to resume. No more wasting my time here. I will not recommend it to anyone..Rarity215Version: 2.62

Payout times are unreasonably long and absurdUp until now I thought FanDuel was the best online casino app yet. That was until I won some money and here I am almost 24 hours later and my withdraw STILL has not been handled nor is MY money in my paypal account. That to me is extremely absurd for ANYONE to be waiting more than 30 minutes to receive their winnings. If I physically went to the casino I surely would not be waiting almost 24 hours for my money and no other app that I have used has made me wait more than 30 minutes for MY money. My bank doesn’t hesitate to take MY money out of my account immediately upon placing an order and FanDuel receives my deposits immediately, yet when it comes to them having to pay out to their customers, they drag their feet. All they offer is a ‘chat’ service to contact them and you have to waste your time talking to a chat bot before you can even get to a live person and then the live person does absolutely NOTHING for you at all except tell you that your withdraw is pending. No company or business should be able to get away with not supplying an e-mail address in which to use to contact customer support. I don’t appreciate any company that only allows telephone calls or support ‘chat’ because either way the company gets out of being held accountable for their shotty way of doing business. They manage to “monitor or record conversations” for themselves, leaving the consumer with zero proof of what conversation entailed. That’s sneaky and downright wrong. What right does any company have dragging their feet at the expense of someone’s else money? I will now stop playing FanDuel because they don’t deserve ANYONE putting any of their money into their poor business practices. They are crooks..WitchyOne333Version: 2.48.1

ScamI’ve spent a lot of money on online casino sites and I can tell you that fanduel has way to many technical issues with there games. There is a game on here that I like to play called the flinstones and the goal is to try and get bonus spins or a super bonus which you win a lot off of and 2 days in a row I’ve played the game and the moment I hit free spins yesterday and today a super bonus the game kicks me out and then freezes when I try going back into the game it says error loading. I also was not awarded The money I would of been awarded for That bonus round either. I contacted customer service and there is nothing they can do they said it will take 24 hours for the game to reset and if anything I would be awarded the amount wagered that spin for example 10 cents 20 cents whatever bet level I was at. That’s completely bogus and a scam you don’t win anything less then $50 on a super bonus yet your telling me sorry you will refund me change spent wagered on that round and not I’m out of the bonus money and the money I spent to actually hit that. That’s a complete scam/ fraud do not download this app. Caesar’s palace has way better promotions and better customer service I would try there!.Queen.b4709Version: 2.90.1

Not worth itSo I found some really fun slot games on this app that I had never seen before and at first I was having so much fun playing slingo’s deal or no deal and then I noticed something fishy. I would only win enough slingos to unlock the banker’s offer when I bet higher amounts and even then the prize would be change. Consistently. Not only that, but yesterday when I decided to play for the first time in a while something even worse happened. I picked the 10 case. When the game started the 10 case was still on the board. When the 10 case on the board opened it housed $10. Now, I didn’t make enough slingos to win an offer but when MY 10 case opened it revealed $0.35. Not $10 even though that’s what the game maker revealed the 10 case to hold. Not only that but on several occasions I’ve noticed the grand prize was played in cases above the number 20 even though the player is only allowed to pick from cases 1-20. How could I ever win the grand prize if it’s in case 47 every other game? I can’t. This game scams. Computer gets 4 blackjacks in a row? 5th hand is a push? Makes complete sense. The developers are crooks and there are far better and more FAIR options available on the App Store. Skip this one..SiaannitVersion: 2.42.1

Casino is a JOKEThe amount of times losing 16 out of 17 or 23 of 25 hands in a row is remarkable! The deal will “hit “ a 8 card 21 to beat your 20 (if somehow you’re able to get that) it’s all just a joke. Don’t play the casino. The customer service about this matter is even worse. UPDATE***** After losing 20 out of 21 hands they still say it’s “regulated” and use the same automated messages. DO NOT give them any money. This app is a joke. I will never use FanDuel again *ANOTHER UPDATE* upping your bet? You’ll lost EVERY time. This use draft kings, mgm, they at least give you free bets. This app gives you nothing, and they do nothing to help un happy customers ANOTHER UPDATE:Still nothing changes. Customer service won’t answer. Won’t fulfill “bonuses” I’ve opted into. Up the bet? You’ll lose by 1 every time. Take my word for it and don’t try Upping the bet and they hit blackjack! Rigged. And they still won’t answer about it STILL NOTHING BACK FROM CUSTOMER SERVICE UPDATE:Still nothing from customer service Update:Still nothing. I’ve noticed the returned messages on here from “customer service “ are word for word the same. Shocks me none. This app blows, and they won’t reply to my reviews!! Still refuses to reply. This app is a joke!!.TylerzamoraVersion: 2.15

New Rewards is a SANDOFeb 2026: Whoa, finally got one of those rumored Rewards Boxes. For a whole $25! Yay! Again, been Level 4 since the beginning and barely see any bonuses. $25 is a joke. Aug 2025: Rewards program is definitely worse then before the program and there’s nothing exciting about it at all. I definitely dont feel “special” or recognized for being a consistent Level 4 player. Used to get a handful of random casino bonuses, now i get nothing despite playing the same amount if not more. Haven’t seen one of those L4 rewards boxes that are mentioned in the perks in 2 months. And as stated in my original review, the 3 daily spins wheel has gone downhill and is basically a waste of time. Original review: They started a new rewards program a month ago. I have 120k points, 80k clear of the highest level (before u hit VIP) w/ many deposits & I’ve received an insulting $5 casino reward box. My dad has 100k less pts than me & he got $10 so way to look out for your higher spenders! No idea where the high stakes leaderboard is, and who knows what exclusive promotions, havent seen those either. Also they’ve definitley cut back on the prizes for the Rewards Machine. 4 spins and .20. Yay!.Dstrom21Version: 2.115.1

U have Been Warned do Not Play casinoYou will lose they have this set so if by chance you do win you will lose every penny back. I have been playing daily for 1 year and have lost over $100,000 to this scam. They have a major lawsuit coming as we caught them cheating. YOU CAN NOT WIN HERE I PROMISE YOU IF BY CHANCE U GO UP YOUR FIRST DAY RUN AND NEVER COME BACK. I have been fed over $40k in bonuses by there VIP host and im not only doen $100k of my money i lost all of tnere $40k bonus money too. This site is in a lot of trouble and they will find out shortly. I can tell you what will happen before u even spin a slot trust me i ha r zero chance unless you are playing 1 dag and me er coming bacl. The VIP Host Gerald actually said to a VIP player i would never play slots here and that VIP player showed the text message lice stream. Come join the anti Fanduel lawsuit they do not stand a chance in court. We have them res handed cheating and pushing compulsive gamblers over the edge bu feedinb them 50 percent plus in bonus money every other day. These guys deserve whats coming to them, btw as a VIP u get a box of cookies also do not even attempt the casino on november and december this is when they go after every penny u. Bet. Do not play woth these scammers.ValentevanceVersion: 2.16

So many glitches!!!! Customer Support lacksThis is the only casino app where I regularly run into major technical game issues. I’ll have money down on a game, and the game will malfunction, and my money is stuck in the game. Eventually if I’m lucky they will “finish” the game on my behalf , they never return the original wager amount even if you’re unable to finish due to their technology. Ive pretty much stopped playing on this app mainly because of these issues. It’s a shame because they do have a great array of games, many with $0.20 wagers for those who don’t care to spend a ton. Example: I’ve followed up now with numerous screen shots and error codes for Slingo Tetris for over 5 weeks. The game is still not working on my end. I’ve tried other devices, uninstalled and reinstalled, switched to different WiFi networks etc. No one is able to help. This is one of many games now that I’m unable to play due to their crummy technology. Don’t expect them to give you any free play money for your trouble as well—- unlike DraftKings that will make things right if they mess up..BlueOrchid23Version: 2.78.1

Horribly implemented app. Questionable oddsWhere to start? How about the promoted, exclusive Lightning Gold? It lags SO BAD that you end up mashing the “Spin” button and getting a pop up that’s asks if you want to enable lightning mode. No, I just want your games to WORK. There are also crashes. The other day, while up about $60 the game crashed. I reopened and was almost instantly out of money. How? It defaults to a $5 wager, so after the crash I reopened and instead of my $0.50!wager it was reset to $5!!! Many of the games perform poorly from a technical standpoint. OH! Don’t get me started on the HUNDREDS of times the last reel lit up and shook my screen for… nothing. In realize wins are hard to come by, but they shouldn’t be so nonexistent as to cause you to roll your eyes at the chances. Which brings up my biggest concern… I’m either the unluckiest person IN THE WORLD, or FanDuels stated “Return to player “ numbers are dishonest. I play for fun. I play small wagers. On other apps, I could play for HOURS on a single deposit. On FanDuel, $30 is gone (at $0.50/spin) before my bank sends me a notification that I’ve made a deposit. Stay away. Stay FAR away..LeehblancVersion: 2.84

ThievesDo NOT play FanDuel they are thieves. And when you have issues all you get are dumb ignorant customer service agents who take it personal that YOU are upset for getting your money stolen! I’m not referring to gambling itself. I deposited $300 and I decided ehh I don’t want to keep losing after I got down to $218. Went to withdraw the remainder and it only allowed me to refund $200 because the other $18 was part of shared winnings. So I reached out to customer service to tell them I wanted all of my money they tried to check me because I was upset and frustrated about what happened, they didn’t care and basically told me to sod off if I didn’t like the answer… umm this is the service you offer FanDuel? This wasn’t part of a bonus or event mind you this literally happened today and luckily I was able to refund my $209 because shortly after they suspended my account!!! I’m not mad about the suspension though because I was deleting this joke of an app anyway but the principle that they tried to rob me of $300!! If I hadn’t sent the refund I’d have been stuck without my money! Do NOT I repeat do NOT waste your time!!!.BungholedungholeVersion: 2.92

Don’t trust them when it comes to taxesDon’t trust them they locked me out of my account cause my kids got ahold of my phone and spent a ton of money gambling because they thought it was a game and when they suspended my account. I had to cancel my bank account now it’s tax time and they are claiming I won all this money when clearly I’m in debt because of this mistake I didn’t win anything because it went all back in. When asked for an itemized list they refused to give me it when I told them I would be contacting the IRS AND BBB they tried to be nice but then sent me the same thing not an itemized list because they refused to let me have access to my account without a debit card which that account no longer exist just to get the itemized list. From what I heard you have to keep track of all of this and the only way I’m able to look back on everything is by combining what they claimed I had with all my statements. Still haven’t gotten a response and still not allowed to get my own spendings which I’m just going to say whatever file my taxes and take the penalty next year when I file.SnowdragonEX1988Version: 2.90.1

FanDuel and others: Live DealerPlatforms: FanDuel, DraftKings,BetMGM, and Barstool sports casinos all use the same set up for their live dealer Games. Regardless of the casino, they all are under the same roof, same tables. This is a concern because roulette for example, they have a monitor in which shows the dealer where to spin the ball at, speed, spin etc. this generates a quadrant in which the ball will land. All these casinos are making millions off the same set-up different platforms. Dealers use coughs, clear throat and other signals to alert pit boss or others. Why would they need signals if it’s a truly randomized game with normal advantage? It’s a raise for concern. I have hours of screen recording on my iPhone that I’ll upload soon. They target certain players and ensure you lose once they have established what type of player you are. It’s bias and they don’t give you stakes or loss backs like an in house casino would. I’ve received 1 or 2 “bonus” funds in comparison to the thousands I’ve put in. Im dedicating my time to help those who have lost to these sites, in contact with Michigan’s regulation..SafeFairLawVersion: 2.16

Games R fun, support will not help you when you have an issueI’ve been playing a little over a year, been going to Mohegan for almost a decade. I’ve obviously ran into my fair share of technical issues and glitches with slots. A lot of which happened in the middle of my bonus or my win. Support will not be able to help you there. If it’s a technical glitch, consider that the house won the money at that point. They might as well be AI because they just tell you information you could have found yourself. Also if anyone is trying to use the deposit limits, do your own research beyond the website into the state laws because they won’t tell you certain things. I can’t deposit anything for another month because support gave me unclear directions and had me modify my limits after I already hit them. Long story, short, save your money. You’re not gonna hit big, if you’re lucky you’ll be down 5k over a years time and that’s when it seems like you’re doing well..GamblerDVersion: 2.87.1

Terrible Customer ServiceI have played on their Casino Slot Machines frequently for months now & spend more than enough money on FanDuel Casino to at least receive courtesy when attempting to inquire why they stopped sending me any bonus credits, for a couple of those months now. In the spring I was receiving frequent $25 bonus credits on par with the amount I was playing & losing on FanDuel Casino, but for the past couple of months I haven’t received any bonus credits. I wanted to understand why that changed, especially as their competitors like Bet Rivers, are consistent with their offers. I reached out to their customer service representative (Alejandro) & this response was copied directly from my conversation with him when I asked why they stopped: “ I understand but as a customer service we have not control about the bonus provided, we kindly ask that you refrain from soliciting additional promotions or bonuses beyond our provided offers, and I'm happy to assist you with reviewing the current promotions available.” I legitimately never once “solicited” anything other than an explanation as to why those bonus credit offers suddenly stopped completely on my account even though I’m playing as often as I did then, regardless of how I lose more often now than I did then. His response not only didn’t give any explanation as to why they stopped, but was rude as well. That interaction alone is more than enough to just use their competitor apps like Bet Rivers moving forward. Terrible customer service combined with their overall terrible odds & loss of bonus offers, is a bad business approach if you’re looking to retain customers, but they make more than enough off of all of us to not worry about those issues I guess… I cannot recommend taking your hard earned money elsewhere to gamble. FanDuel has lost their appeal completely, especially when I can win more often elsewhere, receive more bonus credits more consistently, while having more than helpful & polite customer service elsewhere..SL2TheZOVersion: 2.81.3

What has happened????This was one of the better places to play when I first started playing, although it seems like as time went on, they have became more and more violently clear, not allowing long-term players the equality of a fair game or a fair chance majority of their bonuses seem next to impossible to get or you have to spend way more to even be able to have a chance to get even if you do pay for the bonus boosts on several of the slots. The card games have literally went to where if you’re playing blackjack, they must be playing with about 12 decks, it’s not hard game like blackjack roulette has became a bit of a joke seeing how I have literally watched black come up 27 times in a row Red hit once and then black hit another 15 times in a row. I don’t know what to say other than I am greatly saddened when I do occasionally get a random bonus play of $10-$15, I can play the lowest denominated bet for potentially 50 to 120 spins win single nickel I would just like to know what happened to the fair and open play that I used to see here. It seems like somehow your customer service has gotten you more costly and does not reward or try to do much for your loyal customers, and you have no loyalty based anything so we have no way or no capability of getting any appreciation or return to us out of it why is that you guys were really awesome in the beginning and slowly and slowly dwindling to where I think you have no consideration for your long-term player or anyone who might truly enjoy this as something of entertainment and fun. You have taken it all the way with greediness please get back with me through an email or whatever you find suitable because I would like to see this place get back to the gaming site. It used to be a fun and a good time not jewelry boring unhealthy, greedy magnet it’s become hope to hear back from somebody who is higher than just a bot or a lonely played answering service that reads from a script.Don't trust Wendy'sVersion: 2.75

Shamelessly RiggedAfter putting in numerous hours into the online casino games, I can say with absolute certainty these games are rigged. Each time you start a new casino game on here the following formula unfolds: you win a few games at the start of playing, win a small prize, and then proceed to lose out. Yes you win here and there, but the times you lose will certainly outweigh/ not pay for the win if you continue to play. And you most likely won’t break even. You’ll never win a jackpot prize so don’t even try or get your hopes up. If you want to give the games a try, play for a few minutes until you win a sizable prize but then quit after that. It’ll certainly be downhill from there. Also I am convinced these games are rigged because on multiple occasions, I’ve played the slot games such as Davinchi Diamonds, get a winning combination, and the game treats it as a lose, and does not award any award or bonus spins. Lastly, I’ve seen the developers comment on people’s reviews on here saying that it’s not rigged because they are regulated by gaming commission blah blah blah. They are either totally full of it, or showing the commission a limited data set to give the impression the games are fair (hint they are not), because experience shows otherwise. Save your time, sanity, and money, and either using another casino app, or better yet go to a real casino. I’ve played real slots multiple times, and the rate you lose on the fan duel online casino is far greater than the real thing. You have been warned..Phil16466Version: 2.61

HorribleGamble elsewhere I have never won with FanDuel after depositing over 5000 dollars to date there games never pay I’ve bet at 20 cents all the way to a few dollars a hand never won anything not even a few bucks personally I believe there slots are rigged they don’t even pay out when you hit a bonus win or free spins it will give you like a 2 to 3 dollar win I’ve been a long time DraftKings member and I’ve lost with them also but I have won also numerous times so to never win not even a 100 bucks here and there after depositing over 5000 dollars and playing numerous slots to me that’s highly suspicious even at the casino you have a better win ratio and chance of winning now this is my personal opinion and experience with FanDuel I honestly believe your money would have a better shot elsewhere unfortunately I for one won’t be wasting anymore of my time or money with them I get they trying to make money but I rather stick with DraftKings where I actually have a shot at winning.Legacy360Version: 2.46

I used to win/get bonuses…. NOT ANYMORE. Also robbed for $100So when I first stated on these casino apps. I would get a ton of bonuses, fanduel used to give me 100’s of dollars In free play , which is obviously to pull you in and get you addicted. Now I get no bonuses ever, besides what they might let you win in the promo which is rare and if I do it’s like 7 bucks, or a couple bonus spins. I’ve really had it with ever casino app, I’m in the negative by 100’s on everyone. Making money hand over fist they are and they don’t give back jack. About time I delete these apps and stop throwing my money out the window. So unhappy then just out of the blue one day I’m locked out of my account and told I have a cashback of $100 which didn’t happen I never recieved $100 back from fanduel on my debit card that I used time and time again on here. It’s a debit card if the money is not there it wouldn’t deposit onto the app obviously it would decline my bank never got a cashback of $100 and I have the proof no one will listen.👍🏼what’s it gonna be👎🏼Version: 2.113

Regulators bought and paid forThe major sites are rigged - this one definitely is. They find it assuaging to remind you they are regulated. Sadly those regulators are either asleep or paid for. The regulators also don't understand the tech. I read others' comments and have been gambling all my life. One expects to lose over time. One realizes the house edge. One also knows when a game is rigged with algorithms. In this case, if you play anything but the Sportsbook or live games, you are just donating. These are not good people. Give to your local casino and lose at the normal rate. Another interesting issue: their promos are horribly run by their tech team - either incompetence or deliberate. They are purposely confusing and then they often don't track. Their current wonka promotion is absurd / customer service assured my play of the $25 on day one - no email notice, no record in the promo which is where most bonuses are noted, no free spins. Now can't even get into the wonka games on day 2. Pisspoor developers..Pecanpie112Version: 2.107

Scam scam scamI was losing quite a bit. Very few winning streaks. So I only started playing incentive games and playing based on those winnings. The incentive promos say play 100 and get 25 free spins instantly. Initially you played, it recorded how much you played instantly and cashed you out instantly. Since October I noticed the game wasn’t calculating properly requiring you to play double of triple the amount. Initially I thought it was just a lag so I would wait. But the system would not calculate the amount spent. I went to customer service which is the worst experience I have ever had. You waste over 10-15 minutes speaking to an AI bot then wait 15 to 20 min for a rep. And after going back and forth ( which they always assume you are wrong) they say it must be a delay. It’s a scam to make you spend more money. I went to customer service for a week straight I have since withdrawn all my money. I can’t close the account because you can only withdraw whole dollar amounts. I would give no stars If possible.LilmissknoitallVersion: 2.89.1

Does Not Follow Through on “Promotions”After doing the “refer a friend” promotion we never received our bonuses. We used the correct link. After being in a queue for support for 30 minutes we were told our wager amount wasn’t correct on the casino app. This person did a manual courtesy credit to our accounts for half of the promotion amount, told us we would get the remaining amount following the correct wager after 72 hours, and FAILED to tell us until after she did it that this could only be done one time. More than 72 hours later we had to reach out yet again because the remainder was never added, told that they would be reaching out to a supervisor to have it added, only to be emailed almost immediately after closing the chat stating they wouldn’t be giving us our credits. I have screenshots of the initial conversations. The same person who referred me went through this same process with who had referred him. Hold your “staff” accountable, not your PAYING customers..KellsooAbbVersion: 2.42.2

Slow payouts, minimal bonuses, no loyalty incentivesThis is the only mainstream casino (and trust me, I’ve used them all) that takes multiple days to process a “quick payout”. If the money is received instantly by my debit card, why does it take 3 full business days to review the withdrawal request? There’s no incentives or bonuses to continue to log in. They have a “spin wheel” to accumulate symbols and if you hit the goal by end of week, you get a crisp 1-5 dollars. Joy. Also, I’m mindful with where I spend my money and know what games pay and what don’t. The bonuses here are weak. So weak. Where on other platforms, hitting bonuses on the wager of my size and that particular game would be way larger. I finished a bonus on some of the games and my jaw actually dropped from the “winnings” received. Some come on and give bad ratings because they are mad they lost money. I’m annoyed because of all the platforms, this is the only I feel “ripped off” with. And I have an account with every legitimate PA wagering site..Read for Logic.Version: 2.89

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