Booksy Biz Pro: Tablet App Customer Service

Booksy Biz Pro: Tablet App Positive Reviews

Support LackingI really like using this app to manage my clients, calendar, etc. However, when it comes to support, there is a lot to be desired. I spoke with one person the week I started using the app; he introduced himself as my contact should I need any help. Well, I’ve never been able to get any assistance. Now I’m having some issues with the app and have been trying for days to get some support!.BesicletaVersion: 1.0.17

Personal assistantThe personal assistant, I’ve always wanted, everything right here at my fingertips. Very user friendly, there are a few little glitches, but nothing major. I have recommended that app to several of my professional friends in the beauty and barbering industry. It definitely keeps me on track..Chyna3kVersion: 1.0.13

Useful but flawedThe app and format is more useful than the phone version but at the inconvenience of always being signed out of the app every time I close it. Such an annoying problem almost makes it inconvenient to use this over the phone Hope this issue is fixed soon.3737636363Version: 1.0.17

Game ChangerBooksy has helped my business tremendously. The fees are pretty high, but overall it’s worth it. My business Naked Truth has gained more clients and I’m associate status on Booksy, my level up is happening fast & im appreciative of the platform. They are the best booking app for stylist thus far. I love that I’m able to require a percentage of the service prior to ensure my time is not wasted for no shows..ShygkizzyVersion: 1.0.17

Great AssistantI needed a booking app that gave me protection from client no shows and cancellations. Booksy makes it easy for clients to self book and inform clients the importance of keeping or rescheduling their appointments. My only hiccup with the app is there is no option for end of day direct deposit into my link banking account under their minimum amount..Craftedby DeeVersion: 1.0.17

Smooth Business App!This app has absolutely made running my business super easy! I thoroughly enjoy it and am able to rest easier knowing it stores all my reports and data ready to access come tax time..DesRenaeVersion: 1.0.17

4 out 5 ain’t badThis app works great now last year had a lot of problems with the upgrade transition. But they are working on getting all the bugs out so the app drive smoothly payment is OK as long as they keep sending people but you really have to advertise for yourself to get started..Baldheadz barbershopVersion: 1.0.15

Clients having problems bookingThe app works fine t time but I do have a lot of clients having problems booking with the app. Most clients do not like having to download another app to use booksy to book an appointment..Chris FlaigVersion: 1.0.17

One of the bestI’ve been using this app for a few months now and its been great and easy to use, my clients are very happy with it as well..Gcar64Version: 1.0.17

It’s great..when it works.The app often freezes and crashes. It’s especially frustrating when I’m trying to send out marketing blasts and it crashes while I’m selecting who to send it to. Please fix these problems.AlexaPedVersion: 1.0.18

Awesome app for barbers.Out of other booking apps used I would never stop using booksy it has all the tools needed for barbers..Panchos cutsVersion: 1.0.17

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Booksy Biz Pro: Tablet App Negative Reviews

If it ain’t broke- don’t fix it!The recent update for the box Day/Week/Month was perfect the way it was before and you had to mess with it and now screw up my whole calendar! I hate the drop down box! It was easier before when I could just click the Week option which is what I mostly use. Now I have an extra step of a drop down box. Worse design ever! Yes, give us an extra step to use up our time! Now the heading for the days of the week don’t match the column of days! Every time you do an update it messes up my whole calendar! I miss GenBook! It was so simple to use and I never had an update issue!.JShbcks)isfaVersion: 1.0.17

Very slow to respondThe latency of the application and loading it takes for me to make appointments is very displeasing and should be fixed. Whether server side or software. Other than those I would say the app does work , and things are functional but can be very slow to the touch..MstoraciVersion: 1.0.18

Loads and loads and loadsIt’s making me run late on schedule because every client I try to check out or reschedule it stops and loads and then boots me out the screen and then I lose all data that I had previously entered before is starts loading again..Kdot2424Version: 1.0.18

Too unpredictableI’m paying Al,ost 30 dollars a month for an app that worked just fine the first month and now all of the sudden, crashes all of the time, does not actually make my appointments and gives me a hard time checking out my clients ….Diry06Version: 1.0.17

It keeps crashingWe only run Booksy pro on th iPad, iPad is up to date, latest version of booksypro for iPad is installed, crashes at every point.NenishellVersion: 1.0.18

TerribleApp doesn’t refresh when you pull down the screen, Repeat appointments don’t populate properly. No tech support whatsoever because the “Booksy Pro” system is on a beta..GinothebarberVersion: 1.0.5

Hello Booksy teamI can’t sign into my Booksy biz , I have no problem signing in via my phone but on my iPad it’s doesn’t allow me to sign in.SergbarberVersion: 1.0.17

I miss GenBook as they sold to BooksyGenBook sold to Booksy. It’s a silly name and a complicated app. My clients didn’t like the experience not did I. I miss GenBook . I’m dropping Booksy..LadyNaaNaVersion: 1.0.15

Big bug issues. Received no supportI have been experiencing so many big problems from booksy app, I’ve got no or useless response from booksy and no actual support.my business has been negatively and greatly affected by this. I have no way to call and don’t know where else I can reach out. Very frustrating and mad user.Nail Me LondonVersion: 1.0.15

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