Dealer Funnel Customer ServiceXcel Media Group

Dealer Funnel Customer Service

This is the Dealer Funnel mobile app, helping you stay connected to your leads when you’re away from your desk.

This app has many of the same features of the desktop version and will continually be updated with new features as we receive customer feedback.

With this app you can:
- View lead source metrics
- Create new leads manually
- View all of your leads and conversation history
- Push notifications for leads awaiting a response
- Have real-time chats with customers via SMS and Facebook Messenger
- Create notes
- Schedule messages
- Assign automatic follow-up funnels
- Set appointments with automatic reminder messages
- View your appointments in a calendar
- Edit or reschedule appointments
- View and send your saves responses
- Send photos, gifs and emojis
- View complete lead history and profile
- Send door to door directions automatically
- Place phone calls to customers
- Listen to historical phone calls
- Send leads to your CRM
- View complete dealership details inside your chat
- Assign leads to specific agents

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