SALdeCompras Customer Service

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SALdeCompras trade promotion App, using the Moneder loyalty platform, is an App designed to be used in the municipality of Salamanca for the benefit of local trade.

This means that residents, tourists and all potential customers who make purchases in the establishments of the municipality participating in this campaign can use it to make purchases and enjoy the benefits which the Moneder platform has in partnership with the municipality of Salamanca .

The Application can be used without having to be registered. In this case, users will have access to the list of establishments in the municipality of Salamanca that have joined the campaign, of which relevant information is provided so that users can easily find what they are looking for and make any purchases in-person.

Also, in the case of not being a customer, you have access to news, promotions and agenda events that take place in the shops or entities of the municipality providing a tool for municipal cohesion as well as a map to mark the geoposition of establishments so that they can be found as easily as possible.

The advantage of registering as a customer is that not only do you have access to the information we have discussed above, but they can also receive bonuses in the form of points or euros that can be spent in all establishments of Salamanca or only in some particular establishments depending on the type of purchase made.

By registering as a customer, they gain access to their customer profile, the status of their balance, and the option, if they wish, to make face-to-face purchases provided they identify via QR code from the App. If they opt for this option, the customer controls what part of their balance they want to spend on the purchase.

However, in order to register as a customer, it is essential to provide personal data to the councils and entities managing the promotions, in order to ensure control over the management of these bonuses and to be able to undertake actions that continue to boost the sales of the shops in the municipality and at the same time to guarantee that the beneficiaries of the different promotions that are made in the municipality are people who are really shopping in the municipality and not opportunistic clients. Among these essential personal data include: ID number, date of birth, sex, address, email and password ...

Thus the DNI is essential in order to resolve possible incidents with sales, as a tool for identification in stores, or to apply municipal subsidies on specific people chosen by the municipality to avoid identity theft. It also ensures that customers will not register more than once to make a fraudulent use of citizen promotion appointed by the municipality of Salamanca .

The data provided by customers upon registration are subject to terms and conditions which customers themselves agree upon registration in a way that they are informed about the purpose of registration and what use will be made of it. These are necessary as a mean of dissemination, to retain and stimulate the purchases by the citizens for the benefit of local trade.

SALdeCompras trade promotion App, using the Moneder loyalty platform, is an App designed for the shopkeepers, citizens and for the municipality of Salamanca in general, to make a combined effort to keep the trade of the municipality of Salamanca alive

SALdeCompras App Comments & Reviews