Naya Customer Service

Naya Positive Reviews

Montvale NayaNorth Bergen county doesn’t have too much halal options. Naya has given Montvale its first halal option. Not that it’s just halal, it’s delicious! There’s also vegetarian options too! I’m especially in love with the spicy Hummus! Always have it on hand for snacking in between ❤️Thanks Leon and his Team at Montvale Naya for great service!.Zkhan321019746363Version: 1.1.8

App not workingWaiting in the store for 10 minutes and the food is the app wasn’t working. I would have been better off standing in line. They have no idea when food will come..AlfhaifhwbdjaVersion: 1.0.8

Better the napa valley!So healthy, delicious and unique! I used to work across street and go every weekday. So glad they have this app! Open more stores!!!! Bring healthy food to kore people!!!.Marty judgeVersion: 1.0.8

Great Wraps!App works great. The rewards system isn’t great, it takes way too long to earn anything, but I don’t mind since it’s already a cheap and tasty lunch..PandimoVersion: 1.1.4

Best Falafel out thereExperience was so easy to order my favorite Falafel wrap in the city!!! Also so amazing I earn rewards with every order - excited to become a loyal user!.ZachMacAttackVersion: 1.0.0

Amazing foodLove Naya they have very fresh ingredients and I enjoy my self every time I order from them..Ann83!Version: 1.1.0

Please add this featurePleas add option for half rice half greens.Renfrow07Version: 1.1.5

Delicious and affordableI love buying at NAYA because their food is delicious and price very reasonable in times like these..Yah-GraceVersion: 1.1.1

Need more customization optionsThere should be a way to add an extra portion of topping in the app.Metrostar230Version: 1.0.8

Good jobGreat quality and value for money.VPGdSRVersion: 1.1.5

Love it!Live the food! Great place to have lunch on my break at work!.CarolmororoVersion: 1.0.8

Bad AppThe food is delicious but the App is terrible. I have so much trouble logging in - I have to stand online to order & get food!.LilacpVersion: 1.1.6

EasyUser X really fine..KellyRosebudVersion: 1.1.7

Best food near Water StreetLove everything they serve!.TammyTam813Version: 1.1.4

Amazing foodAlways fresh !!!.BujuiVersion: 1.0.8

DeliciousAbsolutely delicious every time..Kmc000Version: 1.0.8

Deliciousness!Authentic! Delicious! Can never decide between chicken or beef shawarma or chicken tawook. Love this place!.Alnahhas IVersion: 1.0.1

AMAZINGGI love NAYA!! Excellent food, friendly staff, clean facility! Food is on point! Try the Lamb Kabob!.Zack on SaxVersion: 1.0.3

Best Lebanese Food in NYC!Love everything from Naya 🌟.MediaVeronicaVersion: 1.0.3

Easy to use; avoids GrubHubGreat app for a great restaurant!.CalihayoVersion: 1.0.8

AmazingI.Sinshine120108Version: 1.0.8

NayaThe best.Amev99Version: 1.0.3

Good app but orders code as “catering”The ordering function works well and this isn’t a gripe about the app necessarily but the purchases on the app code as “catering” and not dining. When a bowl and a drink cost almost $20 it would be nice to have it correctly code. As a result usually go to order in the restaurant instead or go elsewhere. Would order more if this were fixed..MaiuieloVersion: 1.1.7

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Naya Negative Reviews

Great food, terrible appThe app doesn’t recognize the street address I’m trying to have food delivered to which makes it literally impossible to place an order, and my last order (of a significant amount) placed through my account over my computer is not registering rewards in the phone app. Glad it’s working for everybody else, but personally it is a worthless app for me thus far..MmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmVersion: 1.0.8

Food is five star. App is zero.The food is honestly some of the most delicious you can find. Highly recommend eating here. This app, however, is one of the buggiest, second-rate garbage apps I’ve ever used. It’s so often a coin flip to impossible for whether or not I’ll be able to actually successfully order my food with it. I can’t give zero stars for the app so they get away with one..Available_Nickname_Version: 1.0.8

Fix the sign in / sign up function pleaseI try to sign in and it takes me to the sign up all the time. I already have an account! Regarding the food, i love it although many different options should be added. Can’t be eating the same thing everyday..LadyFierna92Version: 1.0.8

Terrible Back endI’ve been trying to order over and over but if your phone number is attached to another lunchbox account your only option is to buy a new phone. Terrible back end, terrible developers..Derekf4141Version: 1.1.7

It should say how long is the Eta for the order before I place the order not after I have paidIt should say how long is the Eta for the order before I place the order not after I have paid.NicenessieiurbdVersion: 1.1.1

Please improve Wait timeDelivery time could be improve business in the area also very busy managed to deliver faster when Naya is closer to me. For 0.15mile and 1h wait it's too much! Good is Great.BbfatouVersion: 1.1.6

Can’t order via app?I have tried so many times, deleted and redownloaded and it just keeps saying “Dining Option Must Contain GUID or External ID” can someone fix this??? I have my payment added so no idea what is going on.MalscalVersion: 1.1.5

Longer to pick than wait in lineTook over an hour to pick up food. Absurd..Alex_ReviewerVersion: 1.0.8

Unable to pay onlineImpossible to pay via this app..Xy bububuVersion: 1.0.8

FalafelIt’s too crunchy like my teeth will crack. Not sure why that happens with Naya’s falafel. Otherwise ok..WatersdollVersion: 1.1.4

QR no longer workingAnother “great” update...DwlgaprVersion: 1.1.6

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