XpenseTracker Pro Customer Service

XpenseTracker Pro Positive Reviews

Best Financial AppIf you are looking for something to keep track of what you spend on what and income this is for you. Many of the apps are more in line with creating a bolus get etc and linking to your bank accounts. I’ve been using it for years and went into a panic recently when it was no longer working with the new iPhone update. Couldn’t find anything else even close to meeting my needs. Then I decided to re downlaod it and it now works. However…a number of subscription options which are not entirely clear ranging from 2.99 per month to over 20 per month. It appears if you go the the 2.99 it allows me to self scan and enter my receipts/expenses as I have done for the last 6 years. More money by to have it calculate your mileage and still more to just scan or receipts and have someone else enter them. Overall, bottom line. Phenomenal app!.PlmfghVersion: 1.0.6

Great app Xpense TrackerI’ve been using this app now for over a year, and I find it extremely useful for what I do as a contractor. Period being able to download receipts. Make sure that all of my expenses are categorized and being able to customize all of the work that I do and the expenses that I have. I would recommend this app to anybody in the same situation that I am and I can see how it can be useful even on a daily basis for household expenses, and making a budget..LFH !Version: 1.3.6

Fantastically effective app!After customizing the reporting, I’ve now got a way to report travel expenses in my company’s approved format. What a huge time saver! That said, it took an investment of a few hours to configure it all, but for a frequent business traveler like me, it was worth it. I especially like the way this app can create expenses directly from images in my iPhone, and the automatic conversion of multi-page PDF’s into images. It’s also quite helpful that the app sync’s between my devices. I create expenses on my iPhone, then submit them from my iPad..Daddy Dov 1Version: 1.2.1

Does not upload data from original appGot a notice the original app is being discontinued and to download pro version. Followed instructions exactly in trying to copy data over to the pro app. Appears the old app successfully saved and exported data. However the pro app says no data found when trying to load from classic app. This just doesn’t work at all. Update v1.0.1 fixes this. All good again..Yoda18Version: 1.0.1

Disappointed in paid version and customer serviceI’ve been using this app for years. It was one of the few that had everything I needed. Then they stopped updating the free version and you were forced to pay a subscription. The fee was reasonable and I get a ton of value so I didn’t mind much. Now for some reason the app wants to put in random decimal points in my mileage. Doesn’t matter if I use the total miles field or odometer fields. You can’t edit the decimal points either. I don’t understand WHY this is happening. I emailed support a few days ago and zero response..WendiwebVersion: 1.1.6

Excellent product & Support.I’ve used this product for about eight years and I thick it’s one of the best apps I’ve ever purchased. The features are exactly what I need. It’s easy to log information, import & export it in different formats; especially at tax time. Their support is also excellent when there’s a problem. Although I’ve found support via email is usually sketchy, Silverware support has been great. Buy this app; YOU WON’T REGRET IT!.Jamtwn2011Version: 1.1.9

Don’t look further! That’s the appI am using the app since many years and it is absolutely great. When they announced the subscription I thought to check out other apps. In downloaded at least 10 other ones and deleted them rather fast. Not one was as good as this one. So just trust and be happy. For me it is the best on the market and I use it a-lot..Roland PaVersion: 1.0.6

Easy to use with helpful featuresI’ve been using XpenseTracker for over 2 years and it is miles above the last expense app I used. Great filtering feature for tracking specific budgets and the ability to duplicate previous items is a real plus. Plus backup to iCloud allows iPad/iPhone use. I highly recommend this app!.RichajrVersion: 1.1.6

Great bookkeeping appI really love this app. I have been using it for years and got the Pro version. One thing I wish it does is have a feature for the expenses that are on subscription like monthly, weekly, yearly. It’s hard enough to keep track of all the expenses and once you remember to put it in, you will have to create a new item every single time. Maybe something to consider for the app creators..Lalein19Version: 1.3.1

Simply the Best Method to Capture Business ExpensesThank you developers for updating to the Pro Edition. I use this weekly while on the go and it greatly simplifies migration into our small business expense reports. Have you considered a version for MacOS so we can seamlessly use this great software across all platforms!.BushmasterVersion: 1.2.1

You can no longer add new entriesOverall fairly happy with the app. I use it for basic record keeping. The one inconvenience this pop up that appears monthly. Even though I select I already have a subscription, it seems there’s always a day or two that I’m unable to add entries. Would be appreciated if this would be fixed..Sleepy travelersVersion: 1.3.1

Wish I would have used sooner!I am just about done with my taxes this year and I’m kicking myself for not having this app during 2023. The ocr for receipts and the automatic drive log will save me thousands on taxes… next year. Don’t wait, get the app and catch up on your Jan expenses now.OcpriceVersion: 1.3.1

Expense reportsI have spent an hour or more doing expense reports with this app. 10 minutes. Very easy and also keeps track. Would of been nice not up down load a new one but apple up dated . Now have to remember my apple password to update. I will do it ..Traveling jackassVersion: 1.0.6

Great AppLove this app. Works for me perfectly. I manually enter mileage based on my starting and destination point as opposed to the automatic setting, however this has been a great way to keep track of business miles.Antiques1Version: 1.4.4

Better then the competition !Use to use another app kinda like this one, however, hands down this expense tracker app is better then Foreceipt and I used that app for several years !.MauijoeVersion: 1.0.6

Enjoying the programI think this program is great because it allows you to put into several categories your spending I love it..MrdrjohnVersion: 1.0.2

Great mileage TrackerI’ve used this product for many years. Easy to use, love that I can email the results to myself for tax purposes. Highly recommend..LorereVersion: 1.2.1

I love this app !You can take pictures of receipts daily and not wind up with a big pile at the end of the week or month to contend with. You should try this app..USA #1!Version: 1.1.7

My go to for expense reportingLove the upgrade. This continues to be my go to expense account app. I simply enter on the fly, as well as digitally attach photos or files of receipts. My employer accepts the report emailed straight out of the app!.JeffinAnnapolisVersion: 1.1.6

Absolute most bang for your dollar!Extremely feature Rich and customizable. This is made all the better by the price of this app..MjhiggsVersion: 1.1.2

So great for keeping track of Christmas expensesLove this app- especially when trying to keep the spend even for my grand children.JemopaVersion: 1.1.6

Easy to startJust got it and already comfortable with the interface. Don’t know about the reports yet but it looks good so far..Francesco D'AnnaVersion: 1.1.6

Great AppImmediate results lets you know where and how your spending your money and keeps you on track.Sulnet1Version: 1.1.7

Good but with bugsEasy to use, but deletes amount after category of “per diet” and you must re-enter amount or lose it. Seems they should have fixed irritants like this..Buddy BeagleVersion: 1.0.4

XpenseTracker makes record keeping easy!Thanks to XpenseTracker, filing our taxes each year is much easier!.Retired AirborneVersion: 1.2.1

Private InvestigatorEasy to use. Responsive support. Can manages both personal and business expenses.Sillie WillieVersion: 1.3.6

An Indispensable ToolIntuitive daily use and quick reconciliation of taxable income at the end of the year!.FuturelunaticVersion: 1.1.6

Great app!When there is an issue great support to fix and a very quick email. Scott.SKYPIG01Version: 1.3.3

Excellent appLove this app. Easy to use and makes reimbursement process so easy.CWH260Version: 1.3.4

Great app, but too expensive.The app is great for logging my mileage and expenses. The only downside is the overpriced subscription fees. They seem a bit excessive, but a good app non the less..Pastor-JerryVersion: 1.3.4

Use it for workGets the job done and my accounting office love me more for it!.ThatsunnydudeVersion: 1.3.4

Great AppThis is a great user friendly app. I use it to keep up with expenses for our businesses..Mark 3456098Version: 1.0.6

XpenseTrackerEasy to use and keeps me organized!.JamesSmithVersion: 1.2.1

Business DevelopmentAwesome app to track and report!.Rgotte57Version: 1.1.6

Great appGreat app for Many years and hopefully many to come.DR2424Version: 1.1.6

National marketing director NSAHave used this product for 4 years. Love it.Capt.JackVersion: 1.2.7

Cass Homes LLCGreat App with great features that no other business and personal app have..UCastilloVersion: 1.0.6

ReviewLove this app. Helps with the math that I can’t always figure..VbcwccVersion: 1.1.6

Great UpgradeEasy ro use and track expenses..Good EditorialsVersion: 1.2.1

FantasticWorks awesome! Well worth the money, I love it.Montana BoncoVersion: 1.1.2

Will not print to PDFUsed this for years. All of a sudden it stops exporting in PDF format. Bummer.Really Big Stick2Version: 1.1.3

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XpenseTracker Pro Negative Reviews

DisappointedAlthough I have been a customer for many years, it was already upsetting to have pay again to get the pro version. Now I find that on top I have to pay a subscription fee. Although the software is great, there should be a subscription free version or at least grandfather those of us that paid for the app in good faith..YupitoVersion: 1.1.6

Locked out of new entries after subscriptionSigned up for the subscription, but I’m locked out of making new entries after the two week trial. I get an error message that says I must subscribe. Try to add subscription again, and I get a message that I’m already subscribed, then a different message saying an unknown error occurred. Going back to the free version!.Miss no-kiddingVersion: 1.0.3

Lost all dataYou guys stated one time purchase coming to find out you have to use the prp version and pay subscription now. Upgraded lost 3 years worth of data even though i backup on the cloud. This is not right and I am more than frustrated. There is no help section on the app - probably you do not care about your internal app issues. Sad, feel ripped off my data and money and time!.UfukerVersion: 1.0.2

I bought the app for $30 now I need a subscriptionI paid $30 for the PRO version of this app 5 years ago. I have added hundreds of records to it. Now they are saying I only have 5 left before I have to start paying for a subscription. Maybe I will contact apple for a refund if the original $30..Shock800000000Version: 1.2.1

Solve my problems and I’ll change my ratingWould have been 5 stars, but… 1) does not always sync phone to computer or computer to phone. 2) the vehicle miles tracker doesn’t work 3) there is no support to call to fix these glitches.Crossfitter2Version: 1.3.0

Support terrible. No response.Emailed support to find out why my account is not active after I was charged the subscription fee. can only import 5 entries then it ask for me to pay the subscription fee. I emailed support with a copy of the receipt for the subscription and have not heard back. Not happy..MrMikeNYCVersion: 1.0.6

DisasterI lost all my data. Went to print 2021 report for taxes and all my work and data is gone. If you value your time and data avoid this app. Support was unable to help. Not sure what my accountant is going to say or how much this may cost me in taxes..King of iguanasVersion: 1.1.5

Subscription model not worthThe subscription option is too expensive for what the app can do. Understand the developer wants to monetize his/her efforts, but a one-time fee should cover that..Nick.242Version: 1.1.3

Could improve, needs work.Should reach out to subscribers to ask what works, what doesn’t. Always wants rating but never hear back..ReallybadnonegativeallowedVersion: 1.1.3

This was a good app at one timeNo longer a great app, problem with sending expenses by email, over price not what it once was !! We have been using this app of 5 or 6 years:: the new application is not as good and is now over priced.SamuelculinVersion: 1.1.6

ThiefNot worth the money. Already paid for the prior app, and now they want us to buy monthly / annual subscription..Imran.techieVersion: 1.2.7

New subscription modelVery disappointed that the app that I had purchased out right now automatically switched me to a subscription model.It appears I can no longer export directly to a file, but must attach to some remote drive, as it’s prompting me to connect to Wi-Fi. absolutely furious that this once useful half is now a piece of garbage..Coop42Version: 1.1.6

No longer worksI keep getting a message that I can no longer add as I need to upgrade. I do have a subscription so unsure why it won’t work. I have done everything - even cancelling subscription, deleting app and then adding it all back and it keeps telling me I can’t subscribe because I already have but can’t add entries because I need to subscribe..Chatter 2Version: 1.1.3

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