Bushnell Trail Cameras Customer Service

Bushnell Trail Cameras Positive Reviews

No issuesI love these cameras. I have several and never had an issue with any of them or the app. Update: The more I experiment the more I like them! I was already 100% satisfied with my purchases of the Cellucore 20 cams and the app, but as I learn how to operate them to their potential I’m now blown away. Thanks Bushnell ! I can watch all the game moving about my very rural farm while I’m hours away..Flössy PVersion: 1.2.1

Great CameraI bought this camera about a month ago. I really enjoy how you can adjust the settings to fit how and when you want it to work. The only thing I dislike is that it will not send videos to your phone. It will send every picture it takes straight to my phone but if I want to watch any video that it takes then I have to go out and check the memory card which isn’t what I wanted to do. But with that being my only issue with it I would say overall it’s a great camera for the money.DeerGitter2000Version: 1.2.1

Above averageTrail cam app is pretty good. Mine is fairly far away - a few hundred miles, so communication sometimes comes through at a much larger delay than advertised. Also any settings updates you put through to the cameras can take up to 12 hours to take effect or change back. I’ve also ran into a few issues where photo communication came through every 12-24 hours in bunches as opposed to semi instant. And I do have good cell service in the area of the cameras High resolution requests take longer than you’d expect as well. 24-36 hours. Given the $$ I’m paying - that is really annoying. But other than that - the app is good for what it is. It allows me to scout out my areas that I can’t access at a moments notice. Interface can be slow at times - but it works. Photos are at to above average. Wish videos could be transmitted given what I’m paying per month per camera…..J.woostVersion: 1.2.1

Pretty Good, Except!!!!The Bushnell IOS App mostly works quite well. There's a couple of quirks in the "Settings" menu and its functions. Like your changes don't always upload to the camera. I keep trying to change the name assigned to one of my cameras and it doesn't change. Another aggravating issue is the "Download Video" button is too large and positioned such that I am always triggering it by accident and there's no second verification request or option to cancel the download..Letgo pitaVersion: 1.2.3

Best sell cameras I’ve ownedI’ve used four other brands of cell cameras and this by far has been the best. The battery life has been amazing got around 3 to 4000 pictures and still has 80% battery life at this moment. The daytime and nighttime pictures are fantastic. The trigger speed is pretty fast. I’ve got birds flying and it catching them mid air..ToddacguyVersion: 1.2.1

Pretty decentPretty decent app. User experience is a bit clunky in a few situations but overall not bad. Clunky meaning it takes a few steps or drills to do certain things. I like that I can select multiple photos, and would LOVE if I could select multiple and tag them with the same set of tags. Tags is a good feature for organizing a lot of photos kind of annoying to have to tag each one (if the auto tag doesn’t get it right)..KamboyerVersion: 1.1.2

App needs updatingCamera works ok but app could really use more features to make it on par with other competitors. I would like to see an option for daily check in photos, a way to view videos with out going and getting sd card (kinda defeats purpose of a cell cam if I have to retrieve sd card), also set up mode to view what your camera sees while putting it out in the field, and much more user friendly way to tag/label pics..8i!!Version: 1.4.7

EXCELLENT & easy to set upI have two cellular trail cameras that I use on my property to augment my security system. My intention is to add more Bushnell cameras. They are reliable and this app is easy to use. You just name each camera to distinguish them from each other. LOVE! I get updates on my phone plus information is saved on the SD card..SusietacomaVersion: 1.4.6

Great cam for the priceI’ve never had a cell phone trail cam before these are the first ones I’ve ever had and compared to the ones my son has the pictures are better the length of the battery life last is better all around great camera.Tango indego mikeVersion: 1.2.1

My 2 camerasSuper easy to use. Great pictures, and love high definition option. Also enjoy text messages when new pics happen real-time. However, I question if my cameras always pickup movement and capture every opportunity. It seems like there are connectivity issues that I am never alerted around. Overall happy with cameras…..Jeff KletzineVersion: 1.2.1

Bushnell wireless trail camerasI have 12 active cameras and they take great pictures both day and night, their app works great and they keep me completely updated on all the activity in my food plots. Would advise anyone that hunts to invest in cellular cameras to keep you informed of what is happening out there, Love Bushnell!!!!.Gaylord KeeperVersion: 1.2.1

Good companyGood company and good app. Had the cameras for about a year now. Had a faulty camera and sent it in for repair and they sent back a brand new one with out any charges as it was under warranty. Thanks guys. Keep up the good work..RhonemiVersion: 1.2.1

SolidI’m not sure why this app has such bad ratings… I use or have used a handful of cellular trail cam apps and this one is pretty solid. My only current issue (September 2022) is that I don’t understand the whole “View high-res image” thing. If you pull an HD photo down and then click into it, the button is grayed out..Sipple31Version: 1.2

Too many notificationsIf you have your camera set to take multiple pictures it sends you a notification every five seconds or so. Why can’t I set it up so there’s only one notification not five every time it takes a block of photos?.FrewmanchewVersion: 1.2.8

When I called customer service I got a real person!!!I was on hold for 30 seconds and a real live person answered and was very helpful!.Sarah Bear GVersion: 1.1.5

Generally goodApp functions appropriately. No significant problems to date. Only wish I could change the trigger speed of camera, but I’m not sure if that’s a camera firmware issue or app software issue..50calhoosierhunterVersion: 1.2.1

Best Cameras and App out there!!!After struggling with several other brands, I made the switch this year to Bushnell. Awesome user experience and products!!! Very happy with my decision!.CMM007.25Version: 1.4.5

Free add on cameras serviceTo expensive for additional cameras & to expensive for the first camera but good coverage so far with fair app uploading but good picture quality.Jesus#oneHunt2Version: 1.2.1

Game changerI absolutely love my camera tells me exact times dates and I can control it from my phone.Taklebox22Version: 1.2.1

Great camera!Just wish it was possible for this camera to send the video it takes too not just capture and image and send that. It is 2022!.WhitetailsoveranythingVersion: 1.2.1

Bushel trail camerasLove using my new trail cameras App is easy to use, Dependable, quality pics, long battery life and hopefully years of service.Thacker#2022Version: 1.2.1

Could be betterMy biggest complaint is there’s no easy was to trash a bunch of pictures without going to the website and it’s still kinda clunky there.BfhjughjuVersion: 1.2.1

Battery usageCamera life goes by a little to fast when taking a picture every minute..LobsyhVersion: 1.2.1

AWSOME Cameras and AppLove the Bushnell cameras. I think they’re awesome but need a better plan for having over 4 Camers. I want to purchase more so please discount the cellular plan for having multiple cameras..SwaleighVersion: 1.2.1

Cellucore 20Love the camera but pictures are taking awhile to come in sometimes days.BevolottitentdnVersion: 1.2.1

Cellucore ReviewI have purchased 5 of these and like them well. The issue is the infrared sensor goes bad in them pretty quickly so you get black photos at night when the bigger bucks are out feeding and running doe..Denny from OhioVersion: 1.2.1

Flash issuesNot a bad camera. Flash isn’t really working at night, not sure what the deal is, kind of annoying..Fresh3744Version: 1.2.1

Great App and cameraThe App is easy to use and I love all the options I have to filter photos and change camera settings. Great job. -Jason H..Hjh76Version: 1.4.7

Not goodThe app worked great last year. This year it keeps freezing up and I have to force close it and reopen. It’s good for about 2 minutes and then freezes agin.Jdf206Version: 1.4.4

Deleting picturesI wish there was a way to delete mass pictures instead of one at a time..GameiplayVersion: 1.2.1

Not all is trueI pay for a premium subscription that says I’m aloud to see videos from my phone but it won’t let me.J opisVersion: 1.2.1

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Bushnell Trail Cameras Negative Reviews

New Convoluted App. Don’t do it!!First review I have ever written on anything in my life. I am 59 years old. I wish I could give zero stars, but there is no option for that. I downloaded the app as suggested and used it for three days trying to be open in an effort to get accustomed to it. In order to use it in the evening I had to wait and wait and wait for the pictures to load. I finally got out of it and tried later and again later, and again. In order to delete pictures there are several more button pushes than there was before with the last app and then to go back and look at pictures to zoom you have to go out of the window to delete and go back to looking at pictures and then go back into deleting. It’s crazy! I finally deleted the new revision! I went back to the old system from October 2021. I will deal with opening the app, clicking on the green window suggesting to download the new version, then closing the window and going back into the old app to use the system that way. Why would somebody convolute a new revision?.Tommy ohhhhVersion: 1.0.3

Even worse than huntsmart appThe huntsmart app at least lets you add cameras from other makers. The bushnell app insists on you entering a valid bushnell cam serial number. Then it looks like you have to sign up for a data plan. Unless you do this you can’t use the app at all. Plus they want a phone number, as if they really need that. Trail cams existed before all this internet connectivity. Big companies do not need to spy on you to stay in business. If you need an app and paid account to use a trail cam, then return the cam and try finding one from a maker who respects your privacy..Haus blendVersion: 1.2.4

Never connects in the evening!Been a Bushnell customer for years! Prior to updating the app it seemed that my friends and I couldn’t connect to the app in the evening. I was hoping with the update that issue would be rectified.. not! Now at least we get a message that the attempt timed out whatever that means. Very disappointing season after season during the rut you can’t access your cameras through the app. It would also be great if you could trigger the camera to take a picture, might be time to move on from Bushnell..Anth sVersion: 1.0.3

App and camera are not goodThe app kept changing the field scan times and overlapping scan 1 & 2. I had to call customer service because i wasnt getting any pictures. He was able to change the scan times to what i wanted. I received 5 or 6 pics and then it stopped again. I have a cellucore 30 trail cam with unlimited data. The camera is set to take pictures every 1 minute (I’m doing a time lapse of our home construction) so far both the camera and the app are garbage..Spacecadet77Version: 1.2.6

Bushnell cellucore 20 reviewThe camera is horrible, it WILL NOT take pictures more then 21 feet. Sent the camera back 2 different times for a new one and got the same results although Bushnell states it should take pictures on motion out to 90 feet. Don’t waste your time or money, go with a different brand of camera. I’m sure I’m missing all kinds of pictures when they are walking through my area past the 21 foot marker. Highly disappointed!!!!!.Dave, Valparaiso In.Version: 1.2.1

Not goodMy cellucore20 worked perfectly until the free trial expired. Signed up for a paid plan and hasn’t worked since. Customer service never answers the phone. Finally got a return call weeks later, told camera was working well, not sure why data plan isn’t working, switched me to a different plan sad we were good to go…nope. And start the process over. Still not working. Waste of money.Jph22elc34Version: 1.5

Stay CLEAR of Bushnell Game CamerasI've reached out to Bushnell MULTIPLE times and they've ignored me each time. CelluCore20 is TRASH. Despite being set to send pics immediately (cell signal shows good, fresh batteries) it sends pics whenever or feels like it - sometimes days later. I can't get Bushnell to stand behind their product Also - in my subscription (which I'll be cancelling) or clearly states I get video downloads. Once they updated the app in Nov 2021 - I get an error EVERY time I try to. Getting Hi Res images takes DAYS If you like things that don't work and don't want the manufacture to stand by their product - maybe it's the right product and app for you. Just a complete waste of money and time.Bad broncoVersion: 1.0.5

Loads slowly, if at all!Tap the app to open and it takes forever. Have tried q 10-15 times today and it’s actually opened properly twice. Tried on WiFi and cellular, horrible on both. Hope I can switch back to the old app just so I can see the pics from my cameras. $50 per month and can’t even get my pics wirelessly thanks to this crappy app..AjakewamplerVersion: 1.0.3

Otherwise goodNew app shows notification of new photos as now what I have for actual new photos, but rather the total number of photos that have come through since I started using the new app. Kind of annoying, defeats the purpose of having notifications turned on..SteepNDeep499Version: 1.0.4

No photo share or save optionThere is no way to save a photo to your phone, short of taking a screenshot. There is no option to share a photo via text message etc. I have Spartan cameras and Stealth Cam and they both have this option. I don't understand how Bushnell could make this oversight..Old deanVersion: 1.2

👎🏻The number of pictures on the app icon just keep going up even after opening the app and viewing pictures. Also after opening the app it shows I have one notification but when clicking on it says there is nothing..Honea96Version: 1.0.5

User friendlinessThis new, supposedly improved app isn’t intuitive as the “”Legacy” as it is called. I have yet to figure out how to enlarge the photos as in the original app. The little version of pics make it difficult for my old eyes to see details as were evident on the original app..WeasrcVersion: 1.0.4

Pretty uselessThe description says you can access cameras and perform several tasks…but you can’t access cameras at all. You can register your camera and sign up for a subscription plan but that’s it. To access cameras you have to go to the website and sign in with your email and password. Not sure what good the app really is..BobZcarVersion: 1.0.5

No night picturesBoth my cameras take night pictures and they are all black. The night flash does not work on either one. My previous cameras have always worked well. Kind of disappointing that they both stopped right before our season starts.Charlie 3124Version: 1.2.1

This “new” app is terrible!I have tried every suggestion from the company to enlarge a picture so I can see it. This new app has such tiny pictures on the tablet and on the phone no fun to use anymore. We have been a bushnell fan for years and the camera was easy to set up but please go back to the old app!.FL HUNTING CHICK 2Version: 1.0.5

Never will open!Downloaded this after they said the new one was made and it has been nothing but crap. Never opens have to retry all the time. Can’t believe that they are a huge company but they can’t have a good app! Half tempted to get rid of all of the cameras and switch brands so I can get to see my pictures.CrochvilleVersion: 1.0.3

Badge number doesn't resetThe badge number doesn't reset to zero after reviewing new photos. Hard to remember the last number to know if you're being notified for new pictures..Quality ManagerVersion: 1.2.2

AlertsMy app will not clear the alerts even though I have looked at every picture. Frustrating to see 200+ photo notifications that will not go away. 😡.A-TARDVersion: 1.1.2

If it ain’t broke…Why make a new app when the original worked fine! The new app is less intuitive and the pictures are way too small to view on an iPad/tablet. Pleas scrap this app and go back to the original. And should have a real landscape view!.JvomgVersion: 1.0.4

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