AAA WebFile Customer ServiceAmerican Arbitration Association

AAA WebFile Customer Service

The WebFile mobile app provides parties with access to their American Arbitration Association (AAA) and International Centre for Dispute Resolution (ICDR) pending cases on their mobile devices. Parties log in to the app using their WebFile username and password.

Parties can view their pending cases, events, and tasks. At the case level they can view party details, ADR process, the applicable rules governing the case, case status, and hearing locale. They can also view the parties’ claim amounts, representatives, the arbitrator(s) or mediator appointed, and the case manager. They can easily contact case participants and the case manager by phone or email directly from the app.

Case tasks and events may be viewed at the case level, and panelists can search and view the documents for the case. Events and tasks may also be viewed across all pending cases. A convenient search function enables the user to find cases, events, and documents with ease.

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AAA WebFile iPhone Images
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AAA WebFile iPad Images
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