TapeACall Pro: Call Recorder Customer ServiceEpic Enterprises

TapeACall Pro: Call Recorder Customer Service

  1. TapeACall Pro: Call Recorder Customer Service
  2. TapeACall Pro: Call Recorder App Comments & Reviews (2024)
  3. TapeACall Pro: Call Recorder iPhone Images

TapeACall lets you record your iPhone's incoming and outgoing phone calls.

TapeACall, a #1 business app in The United States, Argentina, Austria, Belgium, Bulgaria, Denmark, Chile, Croatia, Czech Republic, Dominican Republic, El Salvador, Estonia, Finland, France, Hong Kong, Ireland, Israel, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, New Zealand, Norway, Panama, Peru, Poland, Portugal, Romania, Singapore, Slovakia, Slovenia, South Africa, Spain, and Sweden!


√ Record your incoming calls
√ Record your outgoing calls
√ No limit on how long you can record a call for
√ No limit on how many recordings you make
√ No per minute fees!
√ Transfer recordings to your new devices
√ Easily download recordings to your computer
√ Upload your recordings to Dropbox!
√ Upload your recordings to Evernote!
√ Upload your recordings to Google Drive!
√ Email recordings to yourself in MP3 format
√ Share recordings via SMS, Facebook & Twitter
√ Label recordings so you can easily find them
√ Recordings available as soon as you hang up
√ Play recordings in the background
√ Access to call recording laws
√ Beautiful easy to use interface
√ Push notifications take you to the recording
√ Customer service with real humans
√ Developers that care about their customers
√ New features added all the time
√ One low yearly rate

NOTE: TapeACall requires your carrier supports 3-way calling.
- SimpleTalk and H2o Wireless do NOT offer this in the US.
- EE in the UK no longer supports 3-way conference calling on new plans.

Frequently Asked Questions

How does this app record calls?

Take a look at our screenshots for step by step instructions.

When you're on a call and you want to record it, open TapeACall and press the record button. We will put your call on hold and dial our recording line. As soon as our line answers tap the merge button on your screen to create a 3 way call between your other caller and our recording line.

If you want to record an outgoing call, just press the record button. The app will dial our recording line and will begin recording as soon as our line answers. Once that happens, tap the add call button on your screen, call the person you want to record, then press the merge button when they answer.


Can I download recordings to my computer?

Yes, and we've made it extremely easy to do this. Simply select a recording then tap the arrow button to the right of the player. This will show a screen containing a number of ways to share your recording. The most popular ways to transfer recordings to your computer are by email, Dropbox or Google Drive.


How many recordings can I make?

As many as you want! We don't have a limit on the number of recordings you can make.


If you upgrade to 1 year unlimited recording, payment will be charged to your iTunes Account at confirmation of purchase. The TapeACall Pro unlimited recordings subscription automatically renews unless auto-renew is turned off at least 24-hours before the end of the current period. Your iTunes Account will be charged for renewal within 24-hours prior to the end of the current period. The cost depends on the selected plan. Subscriptions may be managed by the user and auto-renewal may be turned off by going to the user's Account Settings after purchase. Any unused portion of the free trial will be forfeited when the user purchases a subscription.

Privacy Policy: tapeacall.com/privacy
Terms of Service: tapeacall.com/terms

TapeACall Pro: Call Recorder App Comments & Reviews

TapeACall Pro: Call Recorder Positive Reviews

Stalkers Beware!Best recording app out there. When I was being stalked, threatened and harassed by phone, I was elated when I found Tape A Call. I told the stalker he was being recorded, turned on the beep (signaling call is being recorded), but he was so psychotic he didn't care. In fact he told me no one would believe me because anyone can create fake recordings. The judge sided with me since I did follow the law in recording him. 3 yrs have passed since a warrant & Peace Order was obtained, and he started calling again bc another girl is taking him to court for stalking. He claims I urged her but I don't even know her and she lives faraway. So before I blocked his new number, I tried to get as much info as I could (like is he in town with a gun?). I told him to hold on, that I was working and launched Tape a Call. I feel safe and he's blocked. So anyone with a stalker, an abusive ex, or if you have a feeling the call is sketchy, ask them to hold on (mute), add call conference, call Tape A Call, merge the calls and continue the conversation. The beep required by law in some states is loud but no one to date has asked me what it is. I love you Tape A Call for my peace of mind!.Version: 3.4.9

STOP WITH UPDATESUPDATE: My issue was resolved with the help of the dev team. I was able to continue using the app which I love and can’t live without and freak out every time there is an issue with it. Again giving it 5 stars, because this app really deserves it. I have been a loyal subscriber for several years and this app has become an essential service for me on daily basis. STOP WITH UPDATES THAT RENDER YOUR APP WORTHLESS. I am a paid subscriber to this service. It used to be the best, but for the last few months every time I try to call, the app doesn’t respond - all buttons are grayed out and if you have a contact with more than one number, the app doesn’t allow you to select which number you’re calling - the only work around is to create a new contact with only one number. After being unable to use the app, I thought maybe updating it would do the trick - MUCH WORSE, now it doesn’t even start. I can’t even access my previous recordings..Version: 5.9.5

Simple to use, superb qualityVery first and very best app I purchased for my iPhone! Records incoming and outgoing calls with a simple push of the big red button. The only flaw is that you have to remember to merge the calls manually; I wish I could sense when both parties were connected and merge automatically. Sound quality is superb. Easily name the file. Share recordings with others. Are use this for two reasons: so I don't miss details about clients' projects, and also as a back up for dealing with customer service idiots. It is so easy to misspell an email address one of the best uses is to be able to listen to it again. Fantastic app – well worth the $10 I spent on it, and even worth 10 times that much. Update: Type a call keeps improving their service by configuring the interface for an even better user experience, and by adding new features such as transcription (which I can’t wait to try!). And it’s still only $10 several years after I first signed up..Version: 4.4.0

Great app for recording with I-phone.At first I wondered why I would have to call a number to record phone conversations. But this is a “problem” inherent to i-phone (Apple) products. This does not mean your I-phone is a real problem (hence the quotes). It is a security feature, which would prevent other software from eavesdropping without you knowing it. Other folks who I know using the same app for non i-phone products do not have to call and merge the conversations. This far it has helped me out a lot by recording conversations which later could have become a problem, to simply secure some evidence (provided it could be used as such, since not every law will recognize recordings, plus you want to make sure recording conversations without approval from the opposite party is legal in your state/country). I got the paid version, and this far been working flawless for me..Version: 4.5.0

Update: more seamless.Great app with mediocre design and marketing behind it. It just works in the easy way it should. I don't think I've ever lost audio. **Update** This app is seriously impressive. It's really cool to see I have various recordings from my friends and family, interesting interviews, etc, slowly little by little piling up. It just seems like most vertically aligned products like this get swallowed up and die from lack of Dev support but nope; that's not what is happening here. Product is faster, more consistent, and more clearly marketed than before. My only concern is about the low pricing and unlimited recording. This is almost surely because the average user probably uses very few Minutes, subsidizing folks who log hours a week (not me); it's just this app is so good I feel like eventually people start using it again and again and I do hope the revenue plan can accommodate that so there won't be any major hitches with scaling, particularly security, Loss of data, etc. I guess I'm saying that most recording companies try to charge so much money for audio storage that the price point on this is frighteningly low. But this low price does not seem to be on account or short term investor funding floating the thing, so probably it's sustainable? Anyway, love this company for doing this thing right..Version: 3.4.9

Small issue but overall great.I’ll jump straight to the con. The con is that you have to merge calls with another that is doing the recording. So if you are making a call you have to click over to the recording app, call the app # and merge the calls for the recording to begin. Luckily I am usually using this for business purposes and there is always 2-3 minutes of options to push so the interruption is ok. When someone calls in or answers immediately I have to ask them to hold in order to merge the recording number. Which is very odd to them. Sometimes I miss out on important recordings because of this. That aside I am using this app because my insurance company and Dr. seem to be up to shady business. This has absolutely been a lifesaver! No more scribbling notes, dates, phone numbers, or anything else. I get it all on recording. Also it just so happens I am catching discrepancies in the process. Great app!.Version: 4.1.4

Great service had for two years!If you really need to have explicit proof of who said what even if you aren’t going to use it legally but need absolute accuracy on conversation content this program is for you. It’s a business expense so I don’t care that they charge and annual flat fee because I have confidence that I know what was said in the conversation including myself where I may have mis-spoke or missed a introductory clause on what I’m agreeing to. The best thing of all is you can export it to a cloud service or to email so that you can save it no matter what. If you’re in business you need to know who is committed to you and what you committed to them. I’ve never done anything else that works like this and I don’t have to worry about long winded clients and how much I’m going to pay when I just pay a flat fee each year. Great customer service too!.Version: 3.5.5

Works okThe App works well, but they’re a few catches. It doesn’t usually catch the beginnings of calls, as the user must call the service’s server and then merge the calls. Tonight I have important needs that I’d like to record, but their Server just rings and rings. Sort of worthless not having a backup or redundant server. When the one number goes out, they have nothing! Overall the App has worked as expected, and provides quality recordings. Although tonight with no answer, the App wanted me to rate it... The other concern I have is that everything shows the App’s Name. It would be nice if on the screens and in the calls log it listed Uncle Bob or Mr Terminator but the RecordACall name appears all over the place and that really isn’t too discrete. If anyone else sees it, try to explain that....Version: 3.5.0

Help..I first downloaded the ‘lite’ version and began my trial period. I then decided to download the pro version (this app) the same day, and then delete and end my 7 day trial through the ‘lite’ version. Now the pro version is saying my trial period is over and it’s trying to force me to go monthly or annually. Your about section says 1 year of unlimited recordings with the purchase of the pro version. So what do I do now? The app is great... I’ll give you 5 stars. Can you address the billing issue for me? I’ve emailed but haven’t heard back. Thanks. *i purchased the pro version (this app) 8 days ago and just now had to spend 4 more dollars for a monthly plan just to get past the pay wall so I can even use it. ? **Thanks for fixing my issue, guys. 5 stars!.Version: 4.2.3

Satisfied, But Static Noise Is BothersomeI download this app after a lot of research. I was very please with my test calls, both incoming and outbound. Others have complained about the price not being clearly stated or that some of their calls were not recorded. If you READ the instructions and follow them, there are no issues at all. However, I recorded an conversation tonight that was intermittently sprayed with static (or broken-up sounds). I turned WiFi on and off hoping it would improve the call but it did not. I had full signal/reception bars. Not sure what happened. During the call I missed some important conversation pieces. When I listened to the recording afterwards, it sounded the same as when I was in the phone. I assume this could be my fault (either iPhone or carrier related) as much as the app’s so I am 99% satisfied with the purchase..Version: 3.5.1

Easy to Use - some things to knowThis is a legal way to record calls. They provide the state laws to you so you can inform those you’re recording. The app is clear and easy to use. Somethings that happen are 1. Times on the record of may reflect differently at times due to time changes. 2. There is no easy way to save or share the recordings with the naming convention the app saves them as. 3. If you share them as a link, the link will eventually expire. These are 3 things this app could definitely improve on, however even with those features lacking the app is the best way to record calls out there. Good luck..Version: 4.10.1

Excellent tool but not entirely reliableI’ve used this app for a few days and for several phone calls of varying lengths. Two days in a row, calling two different access numbers, the TapeACall phone service dropped the recording a half hour before my multihour interviews ended. After the first time it happened, the next time I had a long call, I kept checking my phone to be sure no notifications had popped up indicating that the call was dropped. But the second time it happened, despite my checking regularly, I didn’t see a notification until after I had hung up. So I’ve lost a collective hour of interviews over two phone calls. At this point, if you’re using this system, you better have a backup. Either another external recorder or transcribe your interview as you go along (no easy feat)..Version: 4.0.0

Legal, saved me THOUSANDS!!!So this app has saved me thousands of dollars!! I recorded a call with an attorney making statements of X,Y,Z and those statements were completely FALSES AND LIES!! He thought "I getting away with it, what's he (me the client) is going to do sue me... hahaha I'm a lawyer and he isn't!!" Well when he found out that I recorded the call LEGALLY he not only refunded me thousands but also I'm now a key witness in a federal case against him, along with many LEGAL RECORDINGS! He is facing being disbarred, which he deserves, how many others did he screw for years!??!!! Justice is being served via TapeACall!! One call was over 45 minutes and recorded great and downloaded fine! Love the shortened URL to download the audio file! FYI, many states are "single party acknowledge", so when TapeACall makes its call and places the other party on hold, just state "I agree to this call being recorded" and then merge the call! While I don't like not being able to save locally, it isn't a limitation of the app but a limitation of iOS! This was NOT a paid review but a happy customer that saved thousands!!.Version: 4.10.1

Staff reporter (10+ years)I share my job for insight. I’ve been a staff reporter for a decade; I’ve been using this app for three years now. I must have well over 500 interviews on this app. I’ve opted to leave a review because this app needs three features. No. 1, it needs a bookmark feature. As it stands now, you can only rewind or fast forward in 15 second intervals. I want the option to bookmark multiple points of an interview, which would be on par to every voice recorder ever made. No. 2, it needs an option to change the rewind/FF intervals. Ideally, in 5 second intervals up to 1 minute. No. 3, more options to slow down audio. Some people talk *really* fast and as it stands, the current options are sometimes too fast or too slow. Old school voice recorders offer this feature, too. I’ve expressed this to the developers for years. They won’t implement them, despite journalists being a large portion of their audience. Overall, this is a good, reliable app. Sharing audio is crazy easy; it’s *reliable* which is critical. However, if I found a rival that offered the features outlined above, I’d switch and wouldn’t flinch if it resulted in paying more..Version: 4.2.2

Perfect for wives of inmatesMy husband is in prison for at least three more years and we decided we wanted to start recording our calls so I can listen to them when I miss him, or when our kids want to listen, or when we want to look back at this time apart. It has worked really well for the most part, though we had to work out a good system or getting the recording started so that the prison phone company wouldn't kick us off for having a "conference call" (which violates call protocol or something). It has been really awesome. Totally cool that I can export the audio files to my drop box and google drive as well so I know they are safely backed up..Version: 3.4.9

It will not recordI have been a fan of tape a call for a number of years and until the latest update, it worked flawlessly! With the latest update I have to restart my phone to even get it to work! I have an iPhone X everything’s current memory is strong but the program fails again and again and again and again nine out of 10 times it will not make a recording! I’ve written to support about this and they have not solved the problem! For this reason I give it a one star review. At no longer performance! And it is so frustrating to have a great app fail!.Version: 4.2.6

Life saverHas worked almost flawlessly. One time my recording came out blank and I’m assuming it was user error. But…I can now indisputably prove that complaints made against me are completely false. Was so happy to find that I had these recordings from months ago when a four month delayed complaint was lodged intentionally because they knew I would not remember any details by now and they believed I would not be able to defend myself. Sad that people are so dishonest, unethical, and vindictive such that I need to record everything just in case. But so glad I did! Wow..Version: 5.9.3

Changed Phone Number Iphone 13ProI’m working with an IPhone 13 Pro. I changed my phone number a couple days ago and now it doesn’t recognize me. I started using this app years ago. I genuinely love how it works. My only indifference is that it doesn’t recognize my new phone number. I tried to get “help” but the option isn’t current yet. When I click on “help,” it tells me they’re no longer available or have relocated. Aside from buying a new account, I can’t see a way out of the problem. I’m worried about loosing my old recordings if I update. Sure wish I had a “Help” option right now. Thanks for the great app. ~Happy User.Version: 5.9.5

I love this app wholeheartedlyI’m a journalist, so it comes in handy constantly for phone interviews. But I will share a more personal story. When I got an iPhone and realized what TapeACall could do for me, work wise, I also thought about my relationship with my adoptive father, my closest friend of 30 years, who takes terrible care of himself and really has been a ticking time bomb for most of the time I’ve known him. Three years ago I began recording our weekly calls. And now he is dying, for real, a vicious terminal illness. I thank God (and you guys <3 ) that I have these documents of my relationship with the person I love most in this world..Version: 4.2.11

IPhone Call Recording AppThis is worth the investment! Thus this is day 1 of using this app, so far I’m in love!!!!! The developer(s) did a phenomenal job!!!!! I sincerely appreciate the tutorial video!!!!! This app allows you to EASILY record incoming & outgoing calls WITHOUT the other party knowing. It’s “inadmissible” to use non-consensual recording in court for some states. I plan to use this app to expose the “legal abuse” from my caseworker to her supervisor. I haven’t yet transfer the file(s) via email, one drive, google drive, or etc. However, I did send a “test file” via SMS/text & the other party heard file clearly!!!!!.Version: 4.10.16

Horrible Customer Care.I had to change my number due to a abusive st situation, cause the number was in his name & he wouldn’t transfer the number over to me. That was the purpose of me paying for the PRO APP for the Unlimited Recordings. I texted the customer service my email & they tell me well we need the bill of the previous phone number with your name on it How! Hmm.. Really It was in his name I still have the phone and I’m talking to you through my own email. Contact me please I need these for court. I have the receipt to where I had to add my new number to my sons At&t account ..Version: 4.10.2

Great appWith the state I live in and it only being a one party notification of a recorded call. This app has help me catch my ex-wife and double talk and try to cover up BS. This app is help me in business calls to go back and review to make sure no notes were taken incorrectly. This app is also great when I call my kids and tell them hey I need you to do XYNZ before I get home and they repeat back to me what they have to do, and when I get Home and it’s not done I decide if I’m going to utilize the call as proof they agree to do it or just make sure the old man is not miss quoting..Version: 4.10.13

Helpful appI’m a journalist who works in an office with others and I often need to do phone interviews without bothering my colleagues. This is the best app I could find for recording on the phone. I’m not thrilled that you have to call into another line to link up, because that takes a little time, and sometimes the connection drops in the middle of a conversation— inevitably at the most interesting part—but I still haven’t found anything better. Also, I’d like more instructions on how to save files by name because I still don’t understand how to do it. I hope the developers will continue to improve this..Version: 4.4.0

Noise IssuesThe closest call in number for Tape A Call users on the East Coast is St Louis. This has caused audio quality issues for me in my podcast recordings because of my geographic location. It is not cellular connectivity issues — I have strong broadband and WiFi calling enabled. Just take heed if that is what you are looking to utilize Tape A Call for (as many do) and reside in the eastern part of the US. Hope this is helpful for any users in my part of the world looking for a solution to a podcast being recorded by two people in different cities..Version: 3.5.1

Extremely Helpful AppI love this app and use it as often as I can. Being able to have a recording of my calls as I talk with potential freelance clients is priceless. That frees me up so I’m able to focus on my client rather than feverishly taking notes. It’s also a vivid reminder of the level of friendliness to professional that the client is comfortable with—especially if they book months ahead. It helps to have their voice fresh in my head. The transcription feature is the icing on the cake..Version: 5.0.7

Great Tool for multitask ChallengedI am extremely pleased with the flawlaess performance IIhsvre several most internet busindesses Plus I am a published Author no no no I really like this app it makes life easier but I’m not there I’m political commentary first and I have written some children’s stories and a book I’m pretty busy and it’s mostly late at night but your app makes it airtight and makes it possible to use any any evidence obtained any of these recordings and a quarter long so it covers covers my liabilities pricek of TapeACall Pro! The transcriptions alone are worth their weight in Gold!.Version: 4.10.13

Great Resource for JournalistsI use this app for recording and now transcribing interviews! It’s 3.99 a month for unlimited transcription which is a huge time saver. Is the tech perfect? No! Computer transcription will never come out perfect but for the price it’s pretty dang good! On top of that I had an issue with the transcripts downloading and contacted TapeACall customer service and Austin responded to my inquiry the same day with a solution that worked perfectly and then followed up with me to make sure everything worked okay a few days later. I highly recommend!.Version: 4.7.0

Subscription?FU, too. There’s never been a subscription fee before..Version: 4.1.2

Really good app I’m using more than 7 or 8 yearsNever delete history even if you delete app when RE download history automatically there so really worth you make your good memories while recording while your taking to mom dad friends or anyone actually I lost someone what I got this recording it’s precious gift for me pls make some good memories guys avoid negativity pls 🙏.Version: 5.2.0

Place a l'améliorationL'application pourrais être encore mieux avec des mises a jour régulière , il serais bien de pouvoir cliquer une seul fois pour enregistrer les appels aussi il serais bien de pouvoir retranscrire et pouvoir faire un fichier pdf et pouvoir l'envoyer par courrier..Version: 5.9.5

Super mais !Ça manque seulement la fonction ‘’ Renommer ‘’ des fichiers pour les identifier.Version: 5.9.5

It works well most of the timeIt usually works well, but once in a while, the recording just doesn’t work. Last time, the company told me there were « issue with the carrier at the time of your call ». It really gets me in trouble. Besides that, there is no more option to slow down the conversation when you listen to the phone calls. That is too bad..Version: 5.8.0

Brilliant app, so simple to useEasily the best app purchaseI’ve ever made for my iPhone. An absolute essential tool in our remote, coVid work world..Version: 4.10.13

J DawesMy one complaint - hence only 4 stars- is having to deal with bots only when a problem arises! Very unsatisfactory!.Version: 5.0.7

Cording great, transcribing not so muchI’ve used this app a bunch of times to record calls and once you get the hang of merging its excellent. I’ve tried to transcribe two recordings, though, and it only seems to do about 30 seconds of each before stopping. There’s no way to do it over so I’m stuck typing out the interview anyway, which is a disappointment. I’m leaving this review here because there’s also no way for me to get support otherwise. Bit of a fail on that end..Version: 4.10.15

Works wellI use it often and it works great. No complaints!.Version: 4.10.8

Perfect for all journalistsSuper helpful app for recording calls. Recently I’ve been using it more and more and it’s so helpful. There’s a little tutorial on how to record incoming and outgoing calls which is very helpful and you’re able to easily rename recordings, speed them up or slow them down, jump 15 seconds up or down in the recording and share them out. I would just love if I could use this app to record all my interviews, not just over the phone!.Version: 4.10.10

Works really wellAs a freelance journalist, I take good notes on the fly. But with Tape-a-Call Pro running in the background, I never worry about missing a detail or making the source stop so I can catch up. Saving the recording and playing it back are simple and intuitive..Version: 4.10.2

You are the Factor WowGreat price! Great recording quality and fast delivery..Version: 4.10.2

Cette Bravo pour cette superbe application!Cette app permet de déjouer les menteurs qui dise une chose au téléphone et font le contraire le lendemain. Bravo pour cette superbe application!.Version: 4.10.1

Great for writers.Recording phone interviews used to be tough. This app is foolproof and has never let me down. I write books under contract and do hundreds of phone interviews. FL Toronto.Version: 4.9.2

ReviewThe taping works great but the transcribing is full of mistakes. Easy to use though..Version: 4.9.2

Super App!Great app! Can’t complain... helps me on conference calls and more..Version: 4.4.1

Nice appGreat app, worth the dough :) works well consistently and has personally save me a few times! Thanks for creating!.Version: 4.4.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.9.5

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TapeACall Pro: Call Recorder iPhone Images
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