Speedtest By Ookla Customer Service

Speedtest by Ookla Positive Reviews

But possible iPhone 12 problemI have used this on all my various devices for years. But there is a problem happening on my new iPhone 12 Pro Max and iPhone Mini. The app does not read the correct speed but only around 50% or even less. If I put them all in the same room and set to the same server my iMac 2019, various Samsung devices, Kindle Fires even — all agree that my download speed is around 300 Mpbs. Not my new iPhones. They stutter up to 150 and track down to 100 or even below. I then downloaded four other speed tests. Most of them either license the Ookla tech or who knows what. They are also all broken. I did find one that seems to use it’s own algorithm. It works fine. Matches the iMac readout. But I have alway loved the Ookla interface. But now it won’t work for me. Even their live Internet test fails on both iPhone 12s in the same way? Apple is no help as they only want to know if the Apple site loads. Sigh. I am writing this review as there seems no way on the Ookla site to contact them direct. I wonder if other new reviews using iPhone 12s and high speed WiFi will verify this as a problem. I just do not see how two different model iPhone 12s would have the same problem with basically one app and a few that copy it. Yet work wonderfully with a similar app and of course all my other telecom apps. I gave this app 4 stars for nostalgia reasons. Have LOVED it for years. But if this had been my first dance with it my stars would not have been plural. Ookla, any help???.ThothamonVersion: 4.2.8

Extremely usefulI have used this app and website to measure real time download and upload speeds both in professional settings and in my own home for about the last 4 years. But I have noticed something peculiar lately. I use the Nighthawk app for my home network management and they recently added a Speedtest feature. So the curious thing is that most of the time the Nighthawk app will show somewhere between 100 Mbps and 200 Mbps but every other device will show only about 10% of the download speed, sometimes including my phone running the app. Regardless of being on the manual 2.4/5ghz bands or in the router’s smart mode. The upload speed is usually consistent between all devices. And the speeds shown really don’t change as devices are taken off the network. This includes a smart tv, PCs and other peripheral devices, gaming consoles, phones and tablets. Any idea as to why the major difference between the two?.DirtyxwhitexkidVersion: 4.2.3

My Go-To App to test and diagnose my internet connection and speed issuesI’ve been using this app for Years now, and I just want to start by saying that I do NOT EVER write reviews for apps, so the fact that I’m taking time out of my day to write this one just shows how amazing I believe this app is and always Has been. If I ever feel like either my home WiFi speed or my cellular data speed is messed up and is not working in the correct way that it should be working at, I open this app and it Quickly runs a test that tells me Multiple data points associated with my current connection. It also offers a video stream test that can (also extremely quickly) let you know what quality your internet connection can stream video at at the moment. There’s a Ton of other features, and I haven’t ever paid a Dime for any of them. One more feature I’ll mention is a Free VPN that gives you a couple Gigabytes worth of private network security per month, and it works Very well. If you want more than that amount of use, you just have to upgrade to a paid monthly subscription, which I believe is pretty cheap, especially for what you get for the cost!! THANKS OOKLA!! You are an amazing company and I absolutely love and support this product with all of my heart and soul..CalifornicoreyVersion: 5.4.3

Ookla Makes the Best Speedtest App AvailableWow, has this app come a long way. Just realized the last time I left a review I was begging for an iPad version, and I can’t even think of what year that was because I’ve used the iPad app for so long. The app is so well designed and never ever has it crashed on me. There’s so many servers to test from, but you can also choose a favorite to default to for testing. I’ve been able to use this app for more than claiming bragging rights about the network speeds I get on 5G and my Home WiFi. It’s just so reliable and truly useful. On trips I can quickly get a read on whether a backup of my photos is going to take forever and I should just wait to get to the airport, find the best spot to install my security cameras, oh and there’s quite a bit of free VPN usage included. It’s impossible to overstate how useful this Speedtest app is. There’s even a dark mode that I have just kept on and really the team behind this app is really thoughtful for bothering to carry support for nuance features like that. There’s even a way to skip the almost non-existent ads by paying, which I haven’t done but I appreciate the option..BrowskiezVersion: 5.2.0

Too dirtyxwhitexkidYour question why the large difference download to upload speed. I am almost 70 and I’ve been messing around with computers networking for quite a few years. I believe they want to discourage people from sharing files or trading files without paying extra for it. There’s a name for that type of action and I forget right now. I’ve had AT&T for many years and there’s always been a large discrepancy (like you said) upload 3 MBS download 500 MBS. AT&T is selling download speed, but they didn’t really address upload speed. They would probably charge more if one asked (at least up until 2024, see below). (I’m assuming other companies use the same strategy. UPDATE! I’ve noticed something and that is my kids have bought Xfinity for their home this year and the Xfinity now offers the equal download and upload speed for the same cost. And then I noticed at no extra charge. They increased my upload speed significantly so there’s probably a change in their sales strategy. I hope this makes sense..Hyper Dimensional investigatorVersion: 5.5.0

Great appSomething that needs to be put back in is the cat Easter egg. Little touches like that are what caught my eye in the first place. That would make it five stars again! Brought a smile to my face. Otherwise great work guys! Anyone who is having trouble getting a read from their phone: your cell phone connect in different ways than your computer. Most carriers tether you to two or three towers to give you stable signal. These towers aren’t always close by and can be over 100 miles away depending on where you live. In mountainous regions your phone will connect to any tower it gets a signal from which won’t give a proper reading but the app can only work with the signal it’s given. There are apps that let you choose what towers you are tethered to but I’m not here to talk about them. I’m here to sing the praises of almighty Ookla! Long may she reign!.Vince damasterVersion: 4.3.15

Excellent utilityI’m just a normal user of iOS devices and probably don’t understand all that I could do with Ookla, but I love having it available in my “utilities” folder. I probably use it 3 or 4 times a month, both traveling and around town, as I find myself running into “performance” issues. With Ookla, I can quickly pinpoint if there are any connectivity/speed issues with the internet provider at hand or if there are other things I need to check out. Just last week at home, I thought I noticed an issue. I ran Ookla and discovered that for the first time since we signed up with CableOne as our provider 18 months ago, they were delivering only half the guaranteed download rate. I called them, they verified the problem was theirs and resolved it. Without Ookla, I would not have had the data to back up my concerns when I called them..TJJ99Version: 4.0.7

One of the few apps I pay for!I use this app in many different aspects. Not only is it super helpful at home in testing both my 2.4 GHZ speeds but also in mapping my 5GHZ signal strength and assisting in laying out range boosters to get the most out of my ISP. I also use this app in the work place and assist in internet hook ups and networking on the job so my bosses company can run fluidly. I love the ability to hold the internet companies accountable and to detect problems early by simply running a speed test. My only suggestion to the devs would be to add that info to the home screen when running the test. I’d love to be able to see the signal strength and potential packet loss and such right on the main test screen but with some knowledge and know how this info can be guessed at for the meantime. Thanks again Ookla for an awesome app and hope to see more in the future..ShanexxlVersion: 4.0.7

Worldwide known accurate networking info!Most used for a reason. I find it seems to be dependable. Only reason it isn’t 5 stars is because 1) I get nervous about giving out Hundos. B: it seems to sometimes knock your connection off; at least to where ipv6(which is only a minor part of the whole internet, I believe, but it’s all going towards there) cuts off in weird ways; one being that the site and desktop version won’t connect, and you may have to reset your router/General setup if you wanna be sure. I’ve seen tests that, while I Can’t pick which “internet” it’s testing; but I can see on the results; which seem to match regardless, though. Highly recommended by me and millions of others. We are legion. lol.Majin {B0bby}Version: 5.3.0

Major battery drain 24 hours a dayThis is for current version of app on iOS as of June 24, 2020. Latest version of app and latest version of iOS. (iOS 13.5.1) After using app and pressing home button to leave the app, the app stays in the background. It drains my iPhone 8 battery like crazy, from 100% to 20% overnight when there are NO OTHER apps running. I wake up to a drained iPhone every day. Background Refresh in iOS settings has always been OFF. I tested this by force-closing all other apps (swipe up). I only open Speedtest, then press home button. This way, I know Speedtest was the only app that was used. The battery log in iOS settings for each hour shows that Speedtest was running for “1 hour in background” during EACH hour. It would run in the background for EVERY HOUR of the day. Yes, 24 hours a day. And the battery graph shows a steep decline in battery when Speedtest is the ONLY app in the background every hour of day. The app doesn’t close when you press home button. It literally runs in the background the whole time and keeps draining the battery. I tested further by forcing-closing Speedtest and observing the battery graph many hours later. When Speedtest is the ONLY app that was used and is then closed by force (swipe up), the app is finally removed from background, and battery graph shows very little decline in battery. This proves Speedtest is the culprit. Really easy to reproduce this issue if devs want to reproduce: (1). Force-close all apps. (2). Open Speedtest and use it. (3). Press home button. (4). Hours later, check battery log and graph in iOS settings..BLpackersVersion: 4.2.4

FeedbackI’ve got an idea for feedback. This speed test really just does a speed test. One thing I’d love to see added is tests that’ll indicate throttling, speed drops because I notice a lot of internet companies will shoot max speed at the beginning for a speed test then drop a lot during downloads, and a test for frequency stability because that can cause problems with an internet company. I had problems with that with an internet company before with frequency instability causing bandwidth drops and disconnections. Once the internet company puts a stabilizer box between the router and cable, fixes the problem. If your Moro is to keep internet companies honest these sort of testers would be amazing. I work in the military for networking so I know a decent amount of how it all works but not as good as I want to know yet..AhajejVersion: 4.1.4

Please add signal strength indicators!It would be super useful (and make this app even better than the big ones) if you could show real-time signal strength (like dBm, bars, RSRP/RSRQ for mobile data, or RSSI for Wi-Fi) right next to the speed results (download/upload/ping). Many times my speed drops not because of the network overall, but due to weak signal in my location – being able to see both speed AND signal strength in one place would help me troubleshoot much faster (e.g., move to a better spot, switch towers, or complain to my provider with proof). This small addition would make Test by Kola a must-have tool for anyone dealing with spotty connections in Pakistan or anywhere with variable coverage. Keep up the good work – excited for future updates! Thanks, team! 🚀.Abdullah MaqsoodVersion: 6.5.2

Put it quick; like Ookla’s Speedtest:This app seems to work pretty flawlessly, 95% of the time or more. Gives me reliable results when I double check with other programs I have installed on my desktop or MacBook Pro., I also like that you can choose between different test servers whenever you want, and then not only that but login and save your results under our profile so that you can log them in case you need to report them as evidence of slow down or a problem to your Internet provider like I just did have to do last week :-/ . Overall; the graphic user interface is pretty intuitive and clean. My only problem would be the couple ads that seem to be placed in not good areas of the app. Maybe there’s a way to pay a dollar or two and get rid of those completely? Otherwise : reliable, doesn’t put tracking devices and cookies into your Internet (as far as I’ve tested so far?) (some apps do and MANY VPNs do this so PLEASE watch out for all those “free vpn” apps. They are mostly very bad for your device, and privacy!!) Finally, Speedtest works efficiently. Shows at a glance info, then can go further into your results if you wish for more advanced users. Thanks!.JDplaysdrumsVersion: 5.2.1

Excellent App!Speedtest is exactly what I have been looking for to determine the speed of my internet connection no matter where I am. It quickly tests and displays the speed of any WiFi or cellular data connection, no matter whether you are on a private or public network. I use it constantly to see whether to use the closest WIFi network, the cellular data connection on my phone, or the Onstar data connection in my car. The app is easy to use and automatically saves each test result, which is great for comparing the speeds available on various devices and for determining whether the speed on a particular device has changed (such as when your cellular provider chokes your cellular data speed after you reach a certain data limit). Well done Speedtest!.BTD78Version: 4.1.6

Confusing: bits and Bauds?I love the app and it is the best one out there for testing network speed. However, in the settings, it seems that if you want the results in the Mega (M) range, the speeds are displayed in bits (small "b") per second and if you want results in the kilo (k) range, the speeds are displayed in Bauds (capital "B") per second. This becomes confusing and I would prefer if results were always displayed in bits (b) per second. This is the only criticism I have of this app as I find it exceptionally utilitarian. I use this app every day to check my home broadband connection download speed (50Mb/sec) and whenever I am out to check the cellular broadband speed as well as the download/upload speeds of any WiFi Networks that I might use. ThankYou. Update: Still a great and essential app. ThankYou!.IsidvgomezVersion: 4.2.3

Ad free version breaks the app completelyUPDATE: fixed, bravo! 5* Ookla is a great app, but has become useless. Given the new data directives, I opened the app this evening and was presented with privacy options (I have been using the app over a year). I chose to pay in order to be ad free and wound up in a loop. The GO button would appear momentarily and then immediately is replaced by the Security Option screen. When I clock done I get the GO screen which is immediately replaced by the Security screen. A loop. I see I have an update and figure this must be the issue. I get the update and, for good measure, reboot. Now I get the Security screen and am asked to again pay for the ad free version - it’s ground hog day and I appear to be out a buck. Kindly fix this & I’d be delighted to give you 5 stars..D-bassVersion: 4.0.7

The best in the business!Speedtest by Ookla is the best in its class of network performance utilities, covering the basics in throughput, while managing to stay current in presenting associated parameters, its mobile release covering the full gamut from video streaming performance (and thereby key resolution capabilities), Down Detector encapsulated running assessment of emergent corporate network and overall backbone problems, especially impacting significant providers and other online services, as well as a growing wealth of detailed information on a selected connection. The desktop product cannot be far behind, as this is clearly a proactive company in its future-facing business model and overall approachability. Kudos to Ookla for leading the way to tomorrow’s network performance assessment!.Nightbird42Version: 5.5.3

Speed Testing is Good, Map-Noir is PoorThe speed testing has been great and maybe this app should stick to what it is good at because… Using the Map feature to do a simple speed comparison between carriers for a location is largely useless and frustrating. You cannot find a location using the Map, it identifies where you are and that’s it. It advertises the ability to find signal information where you plan to go on vacation… good luck and happy scrolling! You end up having to use Apple Maps to find things around your target location and then scroll around on the blacked-out hard to read SpeedTest map to try and find same. I spent roughly 30 minutes trying to find a street location in Pacifica CA in SpeedTest and could not. (Like driving at midnight with dark sunglasses on.) Maps is also useless for carrier comparison. You have to switch back and forth to identify blotchy colors on a “map-noir” to try and figure out best carrier by guessing. By contrast (actually high contrast) OpenSignal provides a search, an easily readable map that’s not all sun-glasses-at-night map-noir, and will give you numeric comparison for the carriers. SpeedTest, stick to what you are good at, your name sake. Either fix the map or flush it because right now it stinks..NukéVersion: 5.1.0

I've tried quite a few speed test apps..I have tried quite a few different apps that test the speed of the Internet on various Wi-Fi enabled equipment all over the lower 48 and this one is by far the best, in my opinion. It’s very user-friendly, with an incredibly quick interface, has a crisp, clean visual appealing appearance (that is easy to read and understand), it doesn’t try to make me buy or watch an ad for 501 different things (that I neither need nor want, and that have nothing to do with the speed of my Internet) before it will give me the info I want, and it works; every time I've needed it, without fail, it just works. I can't think of too many apps AT ALL, that can claim the same..JlstasVersion: 5.5.3

Random fact: my phone connects faster after testing with this app.OK, this is gonna sound crazy, but when my cellular Internet starts moving slowly, I open Speedtest and check the Internet. (Ready for the crazy part?) Somehow my Internet ALWAYS get stronger immediately after running a speed test. I have no idea why this is. Maybe the test or prompts my phone to find a better signal? Who knows. But this hack has worked for me all over the world. Colombia, Switzerland, Spain, Poland, Austria, USA, Argentina, Hungary. Using this app to test your speed CLEARLY does something that actually improves speeds, but I don’t know how or why. Anyhow I wanted to share this tip/trick with everyone else. I love this app for this reason alone..TjiffyVersion: 5.4.3

Ookla saved my sanity!Several months ago I noticed while updating apps on my iPhone that the connection speed was terribly slow... the WiFi symbol on the phone showed “full strength” so I was confused. The Speedtest app saved my sanity, because it proved there was a problem with my Spectrum connection. This could have been costly had I activated the “use data when WiFi is slow” iPhone button. After calling Spectrum, the router was reconnected remotely; the iPhone had detected an active router, but could not determine the router was not connected to the system. Spectrum technicians had suggested I download the app on both my phone and computer during system setup and now use the data I report for troubleshooting. Thanks, Ookla!.Sue MidlandVersion: 4.1.1

Upload readings are off... what happened?I’ve used this app for quite awhile for testing my internet speed. However, for the past little while I’ve noticed that the app (both on iPhone and on the windows store) has been reporting my upload speed way higher than it really is (2 to 3 times greater, so ~6 mbps as 12-18 mbps). That being said, because its done over a webpage, the website version reports the proper values! (Yay) I noticed this started happening with the app several months ago and its still there... and its also ONLY the upload speed. Download seems to still be reporting properly. It agrees with the website version and my knowledge on what my download should be and has always been..Comander foxVersion: 4.1.7

Very useful for meI used to have Xfinity Internet. It was serviceable, but the speeds ranged considerably and inexplicably. Xfinity couldn’t tell me what the problem was, but it went on for years. Speedtest was helpful and tracking the good days and the bad days. Although Xfinity could not address the problem anyway. Coming up on two years ago, I got T-Mobile wireless home Internet. It started out good and it got much better. Speedtest allowed me to track its evolution. while I no longer tend to have Internet problems, there are days when a site doesn’t load right or something, and I can at least know that it’s not the Internet that’s the problem..TreesgaloreVersion: 5.5.5

Effective and efficientPositive: Most people just leave a five star review and don’t actually say a lot about it, but I really do believe this app deserves is. It’s a very quick, reliable app that runs efficiently and effectively. Speedtest is one the fastest apps(of any type) to load. Even with a measly 2mbps out in the boonies where I live, Speedtest is extremely fast with providing live speeds to me in a split second. It never freezes up on me like many of my built in iPhone apps do. I highly recommend this to anyone looking for an app of this kind. Negative: this may sound a bit odd, but I am trying to think of any honest improvements that could be made, but I cannot think of one. 👍.Nytron 117Version: 4.0.6

Love It!!Love the app. If anyone complains about internet connectivity or speed, I just pop open the app and flash my FAST speeds in their face. Also I like to get what I pay for so it’s great to keep your provider honest. I do wish there was a video for dummies at the top of the page so that they could get told about the features and explain what jitter and ping are along with common reasons your speed could be slowed down, such as having interference objects next to your router, etc. Having a video would save some of us from having to explain more than once to some folks. That said, easiest tool to use to check your internet speed. AWESOME!! Keep up the good work y’all..GregH1974Version: 4.1.2

Suggestion: Add iPhone Widget for Faster Speed ChecksHello Speedtest Team, I’m reaching out with a feature request that I believe would add significant value for iPhone users. It would be extremely useful if Speedtest offered an iOS widget or shortcut that allows users to start a test directly from the home screen or Control Center, without needing to fully launch the app. This would make it much faster to check internet performance in real-world situations, such as: • Quickly verifying speeds after switching Wi-Fi or mobile data • Troubleshooting connectivity issues on the spot • Monitoring network stability throughout the day Since iOS strongly supports widgets and shortcuts, this feature would make Speedtest more seamless and aligned with the way users interact with their devices. I believe it could enhance engagement and help maintain Speedtest as the most convenient and trusted tool for measuring network performance. Thank you for considering this suggestion, and for continuing to deliver such a reliable service. Best regards, Markos..ItsMarkosVersion: 6.3.2

Understanding resultsGreat app, I use it often, but comprehending what I’m looking at is hard. Something to think about with the app - for certain regions or networks, tell the user how fast the average test is, or what they should expect to be seeing based on traffic in their area. Then they could know if they are actually experiencing a slow connection. Also think about saying “x” upload speed is considered standard or “y” jitter is totally normal so that users can get a real sense of what we are looking at. Right now it’s very obscure. The numbers alone may make sense to someone accustomed to this line of work, but a normal person just needs bad, good, excellent to help understand our results. Thanks!.SoccerMeistahVersion: 4.1.8

Great App! A must have!All around, a great, stable, efficient, and attractive app! I've used Ookla for as long as I've had my iPhone, and a quick thirty seconds seems to be just what my particular iDevice needs to get it going in the morning 😉 On a side note, if you use this app like I do, and you haven't discovered the Easter Egg yet.... You've got some strange and random good times ahead of you! Lol I was actually creeped out at first when i found the initial clue, not realizing what I had stumbled across ... That line was chilling... But also just enough to get me started digging🤓🕵️🏽‍♀️🐈⏱👁‍🗨 Keep up the great work, guys! Thanks again for all you've done with this hidden gem of an app!.MisskristanroseVersion: 4.1.5

Great appSpeedtest by Ookla is a reliable and user-friendly tool for measuring internet performance. It offers quick, accurate tests for download and upload speeds, ping, and jitter, making it useful for both casual users and professionals troubleshooting network issues. The interface is sleek and straightforward, with results displayed clearly and the option to compare them to global averages. Available across web and mobile platforms, Speedtest also includes a history feature to track performance over time. Overall, it’s a dependable and essential tool for anyone needing to assess their internet connection quality..Heck12!Version: 6.1.1

Best speed test app“Speedtest by Ookla is an essential tool for anyone looking to quickly and accurately measure their internet speed. The app is user-friendly and provides detailed insights on download, upload, and ping times, allowing you to pinpoint any issues with your connection. The results are instant, and I love the fact that I can track my speed history over time. Whether I’m troubleshooting my Wi-Fi or just curious about my network’s performance, Speedtest always delivers reliable data. Highly recommend it for anyone wanting to keep their internet connection in check!”.CgclackVersion: 5.5.0

🚀 Mach 10I love this app, and have been using it for as long as I can remember, but really wish they would show more love to be tv app; it’s only function is Speedtest, neglecting all of the other tabs and functions that are available on iPhone and iPad… not even the video test (which is the majority use case for the tv). Hopefully, the other features/tabs will be added in a future update, besides VPN – which was the initial reason for me writing this review – since I just realized they’re now getting rid of that functionality, and referring customers to a different app..🤔 Lemme PonderosaVersion: 6.5.1

IP SE | iOS v10.3.3 | app v3.9.0This app ver will work with iOS 11 and was perfect when v3.9.0 was released and works flawless with iOS 10.3.3, so I never updated it, because I never had any issues with it and I don't recall if I paid to remove ads, but if I did I may upgrade it and review it. If what I read about v4.x.x is true, then I'll wait for more miscellaneous "bug fixes," which tells us nothing. More information about what your updates exactly are would be nice. If the Dev(s), of this app could reach out to me and let me know if I did pay for this to be ad free (I thought it was due to configuring AdChoice and my special Content Blockers), then I will be more inclined to update this app and write a review for v4.x.x - I'd even be down to do some beta testing for you. You should expand your service and incorporate VPNs into your speed testing, because the app apparently rarely [if ever] notices and picks a server located near that locale. The web version does that. I hope this helps. ~S~ 2-RECAP: 5⭐️ v3.9.0 | iOS v10-v11.Goat RhythmsVersion: 3.9.0

Great app!I use this app all the time to identify my internet connections and speeds. I am going to buy your “ad-removal”, and is like to tell you that I use your app way more than I ever thought that I would! I agree with some of your reviewers that a notes app would really benefit my use of your app. Geo location would be nice to have in the notes section, but please don’t keep or track that information. I know there’s no such thing as anonymity any more, but less tracking is always better and it makes you all at Ookla look a little more honest to your customers! Thank you for reading my comments..GeenosrVersion: 4.0.7

Get on it!You took over down detector and are slower than molasses in January in the cartoon to actually make it useful! WTH! Down detector is amazing and so far you have done the less than minimum to Incorporate it effectively! First it took months to Get favorites then months more for more than three and we are STILL limited. And the map NEVER EVER works which is a critical part. Because just because there’s an issue it may not affect users in all parts. For example Issues at Gmail- okay? Only affecting New York but not Detroit! The Map is needed. So I had to still go back to down detector! Don’t get rid of the grid Ed and true before you have your stuff together! You took it over make it work !.Sebastien15smVersion: 6.2.1

Ookla lives on!Aside from this being the most reliable and accurate app that I use on a regular basis, it’s clear that the developers are the kind of people I would love to know in real life. Even after a redesign of the App, they still included a reference to the old Easter Egg that they had in the previous version. I used to love pulling down on the screen to see the (sometimes frightening) images of Ookla the cat and am delighted that they left a small piece of that in place with this version. I’ll admit, I kept pulling down on the screen over and over just in case there was more to see! This app is awesome! RIP Ookla!!.GotpancreasVersion: 4.0.1

The Best!Most of my career had been doing IT work. And over the past 20 years, bandwidth has been very important, and increasingly so. Computers are getting faster, and more powerful, data requirements have increased a thousand-fold, streaming has become, and continues to be, a top priority, on and on. The internet has, quite literally, taken over the world! Because of the demands on bandwidth, transfer speeds have to be as fast as we can get. Back in the days of dialup, 56kbs was good enough. But it could be a headache with the ‘beep-boop-beep’ while it was attempting to connect. “You’ve got mail!” was the catchphrase back then! As time went on, and the power/data hungry applications began to require a lot more data to be transferred, that 56kbs wasn’t cutting it. Welcome DSL! 1.5Mbps up and down! However, even those speeds that seemed lightning fast were just not enough. Welcome Cable Services! Now we have multiplied DSL speeds by 1000, and we get 1.5Gbps!! Why would we need anything more than that? Because we are still growing, and we will never be able to satisfy our powerhouse computers needs! Welcome FiberOptics! We now have the capability of transferring insane speeds upwards of 100Gbps!! But eventually, we will outgrow even that. I imagine we will be needing terabyte connections soon, and it may even be something that scientists and engineers are working on. Throughout every ounce of those speeds came the need to check our bandwidth. To make sure people are getting the speeds they’re paying for. To diagnose computer systems that are running slow. There are so many reasons to check bandwidth speeds, that easy tools become a necessity. Welcome Speedtest by Ookla! I have used many tools to check bandwidth, and Ookla has been THE most reliable. Many of the tools I have used, use Ookla for their services. It has been the best platform to use, and has been around since the early stages of public internet platforms. It still reigns over other tools, because it is the best. Plain and simple!.Kcjonez6Version: 5.1.0

Excellent toolI love Ookla as I have a high end Netgear router on a true gig network. Meaning even a gigabit fiber internet connection. The router has Oookla Speedtest built in which is perfect for checking the main speed from router to ISP and then each portable unit has individual Ookla Speedtest to verify from each device to router. It’s amazing the speed. Of course ISP only guarantee is to within 10% of top speed but they know of my setup so no longer any question of what I have for speed. Thanks Ookla for your Speedtest. Never any question as to speed or a problem if one should exist..NbdyfooVersion: 4.4.0

Personal 1st choice for checking internet performanceI have been using this app for a while now and find it to be an invaluable tool for evaluating the overall performance of an internet connection, both wifi and cell. The only recommendation I have for the developers is that when I set and save my preferred internet connection in the app Settings on the OS-X laptop edition, it resets back to its default setting after each use. I also have the app on my iPhone 7 Plus and it stays where I set it, not duplicating the issue found on the laptop. For the developers: MacBook Pro 17” 2009 year model, OS-X 10.9.5.Cp77Version: 3.9.0

Easy to use and works great.This is one of the better apps I have downloaded. Been using it for a few months and not a single problem or glitch. I can't even think of a way to make it better. Simple and works great..Me XcodeVersion: 4.1.2

SpeedtestWorks really well.Update EXTREMLELY badVersion: 3.9.0

The bestWork great !.DayekpateVersion: 3.9.0

SuperbOne of the few good guys of the internet. Over like 15 years I've used your service countless times and always works and is accurate. Dealing with an absurd amount of network issues, speed test has always had my back..Hand of ReasonVersion: 3.9.0

Is there any better?Does as it should. Everyone(who cares about this sorta stuff) I know uses this app from time to time.QryanVersion: 3.9.0

RobertVery usefull. I use it often to follow the speed of the sites where I am to check the provider. Robert, (Bromont, Quebec.).Robert Loz.Version: 4.1.2

BEST SPEEDTEST APPNOTHING is better. Most accurate that other companies directly rely on them. Great to check results. Never have any bugs. BEST APP.Jc80706Version: 4.5.2

High battery drain - app runs constantly in backgroundBattery monitor reports 1hr of background activity every hour overnight. Turning off Background App Refresh fixes the issue, but what is this app doing when not in use (no Speedtest running, app swiped closed) and why? iOS 13.5.1..Peter6714Version: 4.2.4

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Speedtest by Ookla Negative Reviews

If it ain’t broke, DON’T FIX IT!!! Seriously.It always amazes me when app developers screw up their apps with a misguided overhaul of the user interface. There was absolutely NO REASON to change the user interface of this app. I imagine some person thinking “I have to justify my job, let’s change something and contrive a reason to do so.” The interface of this app was as simple as could be and perfect. Then they added a stupid little drawer(s) that actually adds more taps on the screen to get things done, and is unattractive when it comes to the look of the app. Also, the circle that contains the word “go” to start another speed test is now super oversized and too big (it actually overlaps other text, specifically the words “Understanding results”. Aesthetically, graphical elements (text, drawers, the giant circle) seem off center/not aligned correctly in relation to other elements, and the app just looks and feels clunky now. In order to start a new test after one has already been run, I now have to close the window and open the ridiculous drawer again, because you can no longer just tap on “Change Server” and instantly run another test. Companies who screw up their app’s interface often do not have the courage to revert things to their previous state once the damage is done, because that means admitting that it was a mistake, and whoever was responsible for the decision will be made to look stupid, or possibly lose their job. However, I beg Ookla to admit to this interface disaster and reverse it..MctoastVersion: 4.3.0

Not accurate at allI have tried using this app many times and never get an accurate reading. I go on laptop and use another speed test that is much closer to reality. When it searches for nearby signals, it shows that it reads from areas near 100 miles away from my home while the web based finds signals only 5 miles from home. This app will tell me I only have 14 mbps while I actually pay for 200. When I use laptop it will show my almost 150 mbps out of possible 200. Then i compare to 2 other web based speed tests and they run very close to each other. Then try this app again and still between 14 to 20. Totally useless if they can’t get real readings. Am deleting after many many failed attempts. It just seems they want you to download the app for information collection on users rather than to supply services as stated in descriptions. Totally not cool and just reconfirms my reason not to trust apps very much. Apps are not here for you, they are more about collecting personal information for ads and informational sales to other parties. Ads are killing the positive internet experience. Not the reason I buy a computer, laptop or any other device..PumblinoVersion: 4.3.5

Wish Downdetector was not mergingWhen I was checking the Downdetector app earlier I was greeted by a message letting me know that it was shutting down because it was merging in with speed test (this app) so I downloaded this and then tried to start adding my favorite services to my favorites in the Downdetector menu, at which point I was told that to add favorites I must make an account so I thought “ok a bit of a pain but I guess I can do that” so I made an account and tried again only to find out that there is a limit of 3 favorites you can keep at once?!?!? (For reference the old Downdetector app had no such limit) After that I went straight here to write this review. If they want this to be a one stop shop app for everything that’s fine but at least make the Downdetector part of it like it was before, and add a way to save the sites and services you want to keep track of rather than having to search for it every time please!.Pillbug9Version: 5.5.3

Not good at allAs of a couple weeks ago this app has failed in many ways. It does not read the connectivity of your internet, it also sticks n glitches extremely bad. I uninstalled this app cause it mislead the readings n i had the internet provider come out only for it to show this app was way wrong. When running the speed app against theres it was clear this app was not correctly reading my speeds. I re downloaded the app today may 5th to see if they addressed the glitching issues and can clearly see they have not. It say my internet was running fine. Yet the app cannot read connections correctly if its glitching out extremely bad and sticking about 7x during the read. N stops short of the actual speed due to all the glitching issues the app has. I would suggest this app but as of recently the app has failed miserably n i wouldn't suggest using this app until they fix the issues at hand n from what ive seen the developers are in no hurry at all to fix the issues. So il be deleting this app once again..ExsposethefakesVersion: 4.1.6

No longer effectiveHas Ookla become operationally irrelevant? Testing technical speed, sure, it will still work and show slowdowns of service due to connection and transmission issues. But, with regulations no longer making service providers treat content the same, does Ookla now give false sense of speed? Seems provides can now let Ookla have preferential treatment thus getting what appears to be great results while in actually still providing poor service with many sites to include news services being slow. Streaming and gaming win as they pay service providers while loading a simple page takes multiple minutes often with restarts. Ookla no longer reflects such slow speeds hence customers can’t complain to their providers for not providing advertised speeds. Ookla needs to disguise itself while running tests so as to reflect actual operational environments..FffflatsVersion: 4.2.6

New VPN functionality - deletedApparently OOkla has started a VPN service and is beta testing currently. Now, that’s all well and good - were they to sell a separate VPN app. Instead, they have (apparently) snuck VPN functionality into Speedtest. NOT cool! I found this out only from a single sentence in the latest update notes. I did some searching, and confirmed that they are testing VPN and Speedtest is the supporting app. In order to perform the. VPN functionality, Speedtest has to be able to intercept ALL traffic between other apps and the Internet. Did you think when you installed Speedtest that it would some day be able to access all of your devices internet traffic? Now, I realize that it has to ask permission and I assume you can enable/disable VPN. But I didn’t get that far. I deleted the app (which I’ve been using for years) immediately. Maybe it’s a good VPN. Maybe OOkla is trustworthy enough to intercept all of my internet traffic. I dunno. I wasn’t in the market for a VPN. (I already use one when away from home - I used the built-in Apple VPN support and the endpoint is my home router.) Bait and switch is not cool OOkla! And Apple, you’ve a hand in this as well, as this is too much of a change in functionality of the app and should not have been allowed. OOkla should publish a separate VPN app and leave Speedtest as, well... a speed test app! Now looking for a new speed testing app. One that is a speed testing app and only a speed testing app. Note: current developer response below (“problem resolved”) is from an entirely different issue a year ago..JT92101Version: 4.1.14

The best speed test go to site, but...I've used this app since the iPhone 3. Back in the day the ads weren't so in your face like now. If you have an older device you might experience sluggishness because of the ads running during your speed test. Support has always been helpful but nothing really has changed much in 12 years which I consider useful...with the app that is. With the desktop version I can log into my account and see my speed test history. Can I do the same with the app? Nope. At best I can email myself the results as a CSV. I don't see much point using the VPN test mode even though I use a VPN. Doing so results in significantly slower speed results regardless of WAP. Many carriers and ISP’s don’t like it's when you use Ookla. Often they'll try to dispute the results in their favour. It's not keeping them honest. What it shows is how dishonest they can be. They usually steer you to another site that provides better, less accuracy or make an excuse for the poor speeds. Oh, the app is a ridiculous data hog. It's easy to chew up a gigabyte of data in minutes simply because the app uses large files. It’s no longer feasible to test my mobile carrier’s LTE data speeds because of this. In most of North America unlimited data remains a unicorn. As a result, only 2.5 stars..NotapaidreviewerVersion: 4.2.8

Please fix Glitch - App rendered uselessUpdate: just checked my wife’s iPhone 7 Plus, also uses iOS 11.3.1. Same problem. Please remove this Privacy Page please! Thank You. I uninstalled app, shut down my iPhone X, then reinstalled the Speedtest app. I accepted the location and allowed data sharing. Again, when I tapped Done it keeps going back to the Privacy Page over and over. I’m about to head out on vacation for 10 days. I use this app the most when I’m traveling to ensure bandwidth integrity. When will you issue fix for iOS? Thank you. Ok, I have the paid version. I reviewed the new privacy policy. I tap next, then Done. Then it keeps going back to the “Welcome to Speedtest, Lets review your privacy options page with the giant padlock in the middle. What’s going on? I keep tapping Next, then Done over and over and it keeps going back the the privacy page. Please fix ASAP. Thank You..AcemanawcVersion: 4.0.6

Keeping The World Honest30Oct2018 Uninstalled again. Even with today’s update it will not connect while others do. The gage only goes to 50MB but in Singapore live testing goes to 78/88 so the app crashes. Might consider a fix for that. The high rating from other users tells the story. Great app. I use it to check my wifi performance before starting anything. The app is right there in my start-up folder. My service provider could careless if I complain of slow connection times. But this app keeps a public record of service provider performance worldwide for everyone to see and compare. Market place performance reporting provided by this app is my insurance for good service. Many times the upload/download speed is just too slow for email or Facebook to work properly so I look for another connection that is faster. I can also check my previous readings to see if there is a better time of day to be logged on..DennyPetersVersion: 4.0.9

With the shutdown of DownDetector’s dedicated app, comes new paywalled opportunities!I love that I can only add 3 DownDetector favourite sites… even better yet, the DownDetector app is getting shut down. I am sure I’ll have to pay to have any form of DownDetector favourites beyond the 3 I am oh-so-graciously provided out of the good heart of the developers of the SpeedTest app. Additionally, no provider/site logos and increased difficulty in finding sites now using DownDetector built into the SpeedTest app. Yeah, no thanks… uninstalled. I’ll just use a different site for my networks speed tests thanks… and once DownDetector’s app is fully shut down I’ll uninstall it too. P.S. don’t try and email them with constructive feedback or you’re get badmouthed by someone who probably doesn’t even get paid enough to care (which is a mood honestly… so I’m not naming names at all, k thx, keep badmouthing and slay! 💅).Hiroki Kam.Version: 5.5.3

Fake newsThis app is just a huge scam, i have AT&T fiber at my house and had been having lots of problems with it after 6+ months of having it so i called support to come help me fix it, the guy told me to download this and look at my mbps, they were high 200s but I still wasnt able to even to gain internet access. I started running tests with different apps and sites and even my PS4 and they all said that mbps were under 20. Take in mind I spend and over a hour running tests and this app was the only one always getting anything even in the 100s. After all that the AT&T people tried to convince me that my 7 electronic devices at home are all messed up... (take in mind i had just bought 2 brand new PS4 Pros two weeks before this) Horrible app will never trust it again. Also i didn't run this on just one app on just one device...UglytakeVersion: 4.0.9

Unhappy Longtime User (Bring Back Ookla)First, every update turns disabled cookies back on and I have to disable them again. Stop it. (-1 star) Next, and most importantly, it is really no good that a few months ago the Easter eggs that have been part of the app for years were removed, along with the bonus wallpapers and app icons and so on that were earned. This app is great on a technical level, but the fun is gone for whatever reason. I have waited for them to put it all back, but it seems like the company won’t be doing it given the number of updates since Ookla was taken away. No good. (-2 stars) And why exactly were the earned app icons and wallpapers removed?? What harm would be done by leaving them in place? (-1 more star) Speed tests. Downdetector. All good. But fun is no longer acceptable to the project managers and developers, and what was fun to do and earned must be taken away from users for seemingly no good reason. Not that big of a fan of the development of this app anymore since the company doesn’t seem to be a fan of its users. P.S. Do you guys know yet how much I like my ISP and carrier and whether or not I’d recommend them? Try asking some new questions..Jj.b.jjVersion: 6.3.1

Privacy policy isn’t very privateI actually read many policies, and was quite surprised to find how extensive the sharing of identifiable (not anonymous or aggregated) data is (related to this app), including to unrelated third parties, etc. This goes far beyond the policies of most any other company that I have come across, and though it is a “privacy policy”, implying they keep identifiable data private, that does not seem to be the case, with the policy stating it will share/sell that data. The privacy policy says they will not keep it private; so not really a privacy policy as the name suggests, and not a very responsible way for a company to do business by tricking the public/users into legally accepting the terms of a very lengthy agreement that almost no one will ever read, because people simply expect that “privacy” means privacy, and not that the policy is about ignoring privacy. If I am wrong about this, please correct me only with quotes from the written “privacy policy” and not just general remarks, which don’t override the actual written privacy policy/agreement..MasterFRVersion: 4.0.7

Doesn’t work anymoreUpdated today and know I can’t get past privacy info Fix please.Derek2105Version: 4.0.6

App forces you to track and share dataCompletely stupid. This app shouldn’t be allowed on the App Store. Forces user to get tracked otherwise the app can’t be use..Gravel FreemanVersion: 5.4.1

You want to track my identity? IDTS.Scroll down and ask yourself why your identifiers, location and content is used to track you to do a simple speed test. Then check out the Fast app by Netflix that doesn't need any of it. Ookla if you're going broke with millions of people using a free app, sell a game and make people happy. Don't sell our data and make people hate you. -J.JayRealReviewsVersion: 5.2.0

Change your privacy policyPrivacy policy is garbage, how does a VPN app just sell all your info?.Ill bill the thrillVersion: 4.5.3

It so private their policyDisgusting to see that this company and app now takes your private data and will share it out.. they way they word it it very deceptive. Never supporting anyone who doesn’t respect people who are lawful operating in the private. Disgusting!.Paul ShakuriVersion: 4.4.5

TRACKING YOUMandatory cookies blah blah blah. No thanks..CamN1119Version: 4.4.4

I got served up an adNo sooner do I run the first test, then I get this ad popping up (that I can’t get rid of) stating that I’m out of iPhone memory. Well, I’m on my iPad, not my iPhone and my phone has tons of available memory, as does my iPad thanks, I’m not stupid. If this is supposed to be a diagnostic tool, then it sure seems underhanded and counter-productive to be serving up bogus, spurious and misleading ads. Time to delete!.RogerMillerWouldBeProudVersion: 4.4.2

Privacy concernsApp is running in the background. App wants location information. Speed testing servers are hosted by third parties. Too many privacy questions. Deleting..ChaseJulienVersion: 4.2.4

Hello Ads … goodbye Ookla. It’s useless and irrelevantWow… what a comedy of errors. This once brilliant app has now become useless. Don’t waste your time downloading this garbage. The interface has become lost in visual trash. After your speed test it may ask you about you phones performance which has nothing to do with your internet service providers performance. Fire everyone responsible for reducing this once very useful application into utter garbage..HydrogensulfideVersion: 4.5.2

Tracks youTracks you and even sells your data if you don’t turn it off in settings..StevenGoodVersion: 4.4.3

Used to be greatThey’ve clearly adjusted their focus towards making this app basically just an advertisement for their yet-another-questionable-paid-VPN service offering. Used to be a stellar, simple speed test app focused on providing a stellar, simple speed test. Love of money destroys everything it seems..Some_Guy__Version: 4.2.5

CookiesSo now we’re being required to accept cookies for marketing purposes, without any clear option to review the details and choose what we agree to. I won’t accept that, so I’ll be uninstalling the app. Speedtest is just one of many services, and I hope others will follow suit in pushing back against this kind of intrusive tracking of our browsing habits, which feels increasingly invasive in daily life..[agentpr24]Version: 7.0.1

Forced to download - data mining scamMy god do I hate companies that make you download their app in order to get basic features when accessing from your phone. Negative infinity stars for that!! all I wanted to do is test download and upload speed so I can send it to our IT guy. But the scammy dinks at Ookla force users to download this app just for the upload test! I don’t want your stupid app. I have enough apps!!!!!!! this will be immediately deleted after I get the test. I can only assume this is done for data mining purposes..Em245690753178Version: 7.0.0

Moderate your adsStop showing literal porn ads on your app..SatinFoilVersion: 6.3.2

Cookies???I’ve been using this app for ever and it works perfectly and the cluster of ads didn’t bothered me.. but today when I opened the app it wants me to accept every cookie possible to access the Speedtest, no thanks.Keep laging im doneVersion: 6.3.2

Down Detector downgradeOne star. Limit of 3 favourites in DownDetector is unacceptable. There shouldn’t be any limit..CanadianCerveauVersion: 5.5.3

Downdetector disappointingDownloaded it because the Downdetector app is shutting down, and instead of being able to set many services as favorite, you can only set three. Why the massive downgrade? It’s super frustrating..Theredstone15Version: 5.5.3

SlowEven though my LTE is working fine and eventually shows high speed, the app many times takes forever to "connect". Useless..Awk mohawkVersion: 5.5.0

Browser version was great, app = ehI used to use the browser version for years to test my Wi-Fi and mobile network connection speeds. Browser was always incredibly reliable. Fast-forward to the point that I don’t really spend much time on computers, and was forced into downloading the app. Every time I try and run a Speedtest, I keep getting a “network connection error”, and it doesn’t matter if I am on Wi-Fi, Wi-Fi network network, or if I am on my mobile service provider. It just doesn’t connect. What if I turn on the Speedtest VPN, it will run a test on the Wi-Fi network. And it will run the video test. But it will not test my mobile network provider on the VPN, and it will not test my mobile network provider or Wi-Fi without the VPN. And to be very clear, I have tried this with the app VPN. And I have also tried it with a pre-existing VPN. And yes, I have insured when testing that my personal VPN was not engaged until I had intentionally tested it to troubleshoot. Needless to say, I had high hopes because of past experience with Ookla, the app has not lived up to those expectations, despite multiple attempts over the last two years..Fenrir of HelheimrVersion: 5.3.0

Have to download app for all featuresIt’s absolutely disgusting when companies remove features from the website to force downloads of their app. Trash company..LordHaveMercy12267Version: 5.2.1

Bloated af and fake speedNeedlessly bloated and gives way better speeds than what u actually have. Fake boosted speeds with their ISP deals. Better test ur speed at netflix’s fast dot com or cloudflare speed test. Better than this thing 100%.OmganameVersion: 5.0.2

CrashIt crashes on the latest iOS.WespochacVersion: 4.3.3

It works good but it’s sloooowLast few updates I’ve notice it takes awhile for it to connect.IconixVersion: 4.3.3

Video test freezesIt freezes on iPhone 11.Matthew CritesVersion: 4.3.1

New app hides most useful settingIn there typical effort to add more crap, they hid the test server, so now you have to go through extra effort to choose a test serve that can actually test your connection. I’ve used this app for years for work. Now more difficult and slow to use it. They have test servers that can’t actually fully test your speed. Since a new one came on board I have to chose a gooder one all the time. It’s kind of good this happened, as I was able to read the reviews that show how horrible their privacy is as they sell your personal data. It’s not even anonymous according to the ‘privacy’ policy. Sucks I need to move to another company..Overloaded FatherVersion: 4.3.0

CrashesUsed it five or six times and on two occasions it crashed my iPhone 11. I’ve taken it off my phone and will try something less deadly!.MaccaSaltVersion: 4.2.10

I paid for removing addsWhy am I seeing VPN adds . I paid to remove the adds again . Not impressed..TY 1 ON 2Version: 4.2.10

Doesn’t workDoesn’t work?!?.MritaccaVersion: 4.2.8

No serversAfter subscribing to your app I can’t find the list of servers. It only uses Canada. Where is the list, tapping on Canada does not do anything?.PG_GuyVersion: 4.2.4

Very high background usage!!I checked my Battery Usage and it showed this app was active over 9 hours in the background!! There is no way to turn off “background app refresh” for this particular app because it’s not listed. Please fix this bug!.FTechVersion: 4.2.4

Doesn’t workFor me it doesn’t work at all. It says that my download is 30.4mbps and 13 upload mbps but I can’t even load a YouTube video..Keatonboy1234Version: 4.2.3

Stopped working a few months agoUsed to be good. Now useless..Mikey_bbVersion: 4.2.3

Eats dataI used it several times the other day to test a cell booster in my truck. Used 2.5GB..Ranger673Version: 4.2.3

Battery drainProgram continues to run in background after closing app and causing abnormally high battery drain. Check battery use in settings..Rufous12Version: 4.2.3

Too much data for a simple test⅛ of month datas burned for a simple test. At least warn users....KbelangerVersion: 4.2.2

Vpn not workingWhen I tried to use the new vpn it’s not work maybe because of the app please respond to this I’m very disappointed..GsydvdhdjfisjdVersion: 4.2.2

No Stand Alone Apple Watch AppTitle says it all..ChymotrpsinVersion: 4.2.2

Paid for permanent removal of advertising butI was hoping in a fix but it’s still a long way to go😠 The ads still appear everytime I update the app and restoring the in-app purchase is not so intuitive to find. Would you please fix that?.Microcosm34Version: 4.2.0

Stick with SpeedtestSpeedtest app is definitely a useful app, but the world doesn’t need another VPN company. Especially from a company who collects massive amounts of data already. Don’t get me wrong, your not Facebook but I wouldn’t trust you with my data. I wonder if people are starting to realize it’s pointless to pay a company for privacy, privacy doesn’t exist. Use tor and don’t give out personal info online. It’s free and smart. Anyways, go back to Speedtest and focus on that. Again the world doesn’t need nor want your VPN. We’re good. But thanks..CeaddlVersion: 4.2.0

How to lose customers by Ookla, a true story.Update a simple to use app by removing the one feature that allowed for accurate speed tests by only allowing those users to choose a test server if they pay an absolutely ridiculously high reoccurring price. The whole office is deleting your apps off their devices and laughing at this ridiculous Ookla update. A massive LOL when people saw what Ookla is asking people to pay. Can you say Marketing epic fail? Bye Ookla, you just scuttled your ship..Dr. QuagmireVersion: 4.1.17

Why not let me use the website?Why is the website blocked, forcing me to download this terrible app every time I have to test my connection!.ThepancakebanditVersion: 4.1.16

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