Workday Customer ServiceWorkday

Workday Customer Service

  1. Workday Customer Service
  2. Workday App Comments & Reviews (2026)

The Workday app provides secure, mobile access to your Workday applications on-the-go.

As an employee, our simple interface allows you to
• Review your pay, view or request time off, check in and out for work, submit your timesheet, and submit expenses quickly.
• Get push notifications alerts and reminders for time tracking, important updates, and approvals. Immediately take action right from the app.
• Browse your company directory, securely view coworker profiles, leave feedback, and take learning courses on-the-go.

As a manager, you can take action wherever you are
• Approve your employee requests easily.
• View your team or individual profiles and immediately take actions relevant to your role, such as perform a job change, make a compensation change, or provide performance feedback.
• Stay connected to your business by gaining quick insight into what's important through interactive reports and dashboards.

And if your mobile device is ever lost or stolen, you can be confident that your data is secure. With support for Touch ID and Face ID, only you can access your information.

Note: Your organization must authorize access to the Workday mobile app. You will only have access to mobile features your organization has enabled, based on your role (not all mobile features may be available to you).
Not all Workday features are available on mobile.

Workday App Comments & Reviews

Workday Positive Reviews

Review for work day from a GPC userThe app is doing ok but it could be a little more create with an automated AI that could be accessible with voice activation and speech pattern recognition for the less technological people that or older. It would help them with an understanding when there’s no one around to take them step by step in understanding what is going on in the company. Giving an employee a full understanding of an job opening position, their investments in the company helping them to grow with the company and feeling more part of the company with investment opportunities actually getting an understanding through an automated AI system that can simplify things in ways so any user would feel comfortable using to improve there opportunities for jobs in the company and also helping the company understand there employees and we all grow together as a team. Also helping the company enter the Technology Age with a smooth transition with transparency and teamwork. Other than that work day is the right step into the future..Version: 2023.29.0.4583

Walmart as I see it.I conduct child daycare during the day 5:00am - 5:30 pm and seem to be thinking a lot of the future during the evening. Having medical issues with family for the past 5 years and seems to be getting worse. But I’m assuming there will be a great release soon and our life will be much better. We decided on me getting a second job at this time and Walmart was a light in the next months. After being hired by Darian, I have been loving my jobs, yes I work my day job then enter Walmart from 6:00pm to 11:00pm and work weekends also, I have kept my mind clear and in good thoughts. Walmart most definitely been a blessing to my family at this time, and I will preform up to my highest ability I can for Walmart. Co-workers… well as in any job some are hates and try to get you down, I’ve no time for childish high school games. Others are blessing and become great friends. Supervisors… they are great, Darian is wonderful at her job and as a person. Team leads, some are special then others, but they are always learning new things everyday and always sharing what they learn and how to make us better at conducting our job. Main bosses…. I am just getting to learn who they are. I will stop him during the day and thank them, for the holiday meals they provided for their employees. (Yes, I am old school with respect). I have asked to speak to him and they will stop and speak to you. They will stop to give you thank you, when they notice your job performance. So it’s been nice working at Walmart and most definitely I would recommend Walmart to anyone..Version: 2023.03.0.27963

Abysmal backup for new system for new hire and I9I recently hired a new technician and the new onboarding system through my day was absolutely appalling . No one could help me navigate the system and it got compounded when I called the so called cvs health help number - I spent one hour trying to get a real person as the prompts did not include or say help with On Boarding a new colleague- instead I had to put in my ss number my date of birth !!! How incompetent and inefficient . When I finally got though yo a person she was not trained enough to help me . As a pharmacy manager it was a nightmare trying to run my store and deal with all this too I feel you need to make our lives simpler - please take away the hiring process from us and give us an hr department that will do all the leg work for us.Version: 2023.44.4

Convenient hassleI like this app ok and its convenient but can also be a hassle. It’s nice to have a lot of things conveniently in an app on hand. The hassle part was setting it up some but the office people in our company helped us. The biggest hassle I have is the requirement of changing the password every so often and not being able to do it myself without help. I’ve had to do it once and had to call our corporate people for help to get it done. It has a place in the app it says you’re supposed to be able to do it on your own but I have yet to successfully do this. The several attempts so far it always tells me that something is incorrect and wrong such as lately the old password that corporate gave me and I have logged in with and triple checked to make sure it wasn’t my error of entering it incorrectly. Doesn’t help it doesn’t give you the option to see what you’re typing as or after you’ve typed the passwords in..Version: 2023.15.0.148150

Consolidated, but not better for usersOur organization loves switching to the system because it eliminated 68+ homegrown solutions; however, I’ve found it limiting as an actual user. Here are a few examples: - Previously, logging time meant I got paid. Now, the time has to be logged AND “submitted” in order to get paid. I forgot to “submit” my time and ended up not getting paid. Why is Workday inserting extra steps to get the same goal accomplished?? - I worked in multiple positions for different rates within my organization. Previously, these different roles were named so I could easily verify that I was clocking in to the correct position. In Workday, this is apparently impossible or too difficult to figure out since I’m now stuck memorizing which long number corresponds to each specific position in my organization. Ridiculousness! - The timesheet loading behavior is very slow and unintelligent. It only shows a single week at a time, and each time I switch weeks, it performs a load operation which takes multiple seconds. In fact, nearly every button I press requires a several second load operation! Since I frequently have to switch back and forth from the current week to the previous week to review and submit my time, I end up waiting way more than should be necessary to accomplish a basic task..Version: 2024.43.0

App BuggI am having problems looking in- my app freezes after putting in my company ID. When I went to my manager he said “yes, Workday does this. I have no way to fix it and something it’s just like this. When this happens you have to email me your hours your worked! That’s the only solution I have” I’ve been having this issue for months now and can not trouble shoot it. I have deleted and redownloaded the app, as well as restarting my phone while the app is installed and just trying to login on the web browser. When I go to report the problem I’m having it asks me to login to my account and try’s to take me back to the app. Which is an issue in itself. Also find the app support is incredibly difficult. I initially used the chat bot which was absolutely no help at all! Workday please fix this issue I know it’s not just me and my team having this issue!!!.Version: 2025.01.0

Convenient, but not intuitive.It’s nice to have this with you at all times as an app on your phone. But if you put in a start time of 8 o’clock, and the time happens to be 637 when you’re doing it, the end time automatically is at 37 minutes. It would be nice if there were an easy or quick way to automatically get that minute to :00 or :30 since most people start at the top or the bottom of the hour. Then at the out time, it does the same thing. It should into with that if I started at in o’clock, I’m going to end at an o’clock. But there’s that 37 again. It’s not a big hassle just an unnecessary inconvenience.I would think this app would intuit that my end time minutes column is probably going to be equal to my start time..Version: 2017.44.031.428684

I love using WorkdayAs a seasoned HR professional with over 30 years of experience, I have seen and used a lot of systems. I can truly say that nothing compares to the functionality and convenience of having everything I need in one single place. I don’t have to go anywhere but Workday to complete learning, training, check my paystubs, manage my benefits, or even set up a checkin with my manager. The added bonus is that I also get to work at Workday and share this amazing system with customers. Every time I get to demo our product to an executive team, I thrive on connecting with them, and understanding their goals so I show them ways we can improve their efficiencies so they can focus on their strategic goals..Version: 2022.51.0.498288

After 3 years of use I can honestly say, “What a terrible program WorkDay is!!!”I have been using WorkDay three years. It has never worked as advertised. WorkDay changes your password each month. The page to change your password on WorkDay has never worked. You are forced to call in, wait on line for 1-2-3 hours to get a new temporary password, then told to change your temporary password to your new password…but it never accepts your new password and you must start this time wasting process all over again. I only gave this lousy application one star because there are no zeros or negative numbers!!!.Version: 2021.51.0.501416

Better than Kronos, but that’s not saying muchEvery month I need to send PDFs of my last two or three pay statements to my insurance company. Workday makes this seemingly trivial task exceedingly tedious, by requiring me to schedule an asynchronous generation of each PDF, then share each into a separate email. Yes I could do it in one email if I take the further step of saving the PDF files to an intermediate, persistent storage location. The mobile apps which you use more have less functionality than the web site. Very old school. It is better than our companies prior HR system, but then that wasn’t a very high bar, even some beer cans connected by twine and toilet rolls would be better than Kronos..Version: 2024.08.1.5207

Not user friendly for AdministratorsAs an Administrator, I supervise Supervisors and their staff. I have to provide coverage and need the ability to print out staff timesheets to which there is no ability for me to print timesheets of staff 2 tiers below me, only those I immediately supervise. Additionally, the preview pane does not provide all the necessary info. needed to approve timesheets (ie. for worktags required for teleworking status); therefore, I have to first go to all staff, then go to my org chart, then find the staff, click on review timesheet to check worktags, and THEN go back to approve timesheets. And I should add that when staff have to print their timesheets for me, the worktags don’t print out. Awesome! This seems completely unnecessary. This review is primarily for Workday in general, as the app offers even less options that make it even more user unfriendly..Version: 2020.31.0.306347

Need just a little workThe app is overall a great app, although it’s the app saying when we can request the available balance we get all the money from the 2 times we requested it and we used all our requests because you only get 2 of them per pay period. Okay cool that’s not my problem my problem is when after we done used all our request we waiting looking at the date that’s provided when you can request again, and it be false lol the app be lying I guess it be a estimate date or whatever idk that’s my only problem so far y’all fix that for me lol I just be wanting to know the truth lol. Ps.I’m bored that’s why I type all this but this real spill sincerely, 17teenshots🤣💯..Version: 2023.03.0.27963

Nice1. Enhanced User Interface (UI) and User Experience (UX) • Simplified Navigation: While the current interface is user-friendly, further simplification can make it even more intuitive. Implementing a cleaner, more minimalist design can help users quickly find and execute tasks without unnecessary steps. • Customizable Dashboards: Allow users to customize their dashboards with widgets and shortcuts tailored to their specific needs. This feature can improve efficiency by giving users quick access to their most-used functions. 2. Advanced Analytics and AI Integration • Predictive Analytics: Integrate AI to offer predictive insights for managers, such as forecasting employee turnover, identifying potential issues in team performance, and suggesting optimal times for training and development..Version: 2024.25.0

App is much better than web based versionI have a lot of complaints about web version, trying to view work weeks as a 12 hour shift worker is a nightmare especially when your work week extends through the weekend. Web version is much more manageable. I wish there was a overtime worked setting where I could keep track of my annual worked overtime, but this option is not avalible. I really like the vacation request system, I do wish there was a way I could put in my normal hours worked or expected to work rather and then link it to my Apple or google calendar..Version: 2022.17.0.161016

No more Face IDThe app itself is actually really good like it’s convenient for both the employer and employees because you practically see everything about your job which is handy these days. However after I quit my old job to go to my new they were both using Workday so I had to log out from one account to a brand new one. Anyways long story short, I can’t use Face ID anymore like it doesn’t give me the option anymore so I’m stuck typing in my password every time which is obviously way slower. Any Workday devs reading this, please look into this and suggest a new solution for this please..Version: 2020.05.0.34104

Too Slow!I enjoy Workday about as much as one can while doing expense reports. It’s user friendly and I’m thankful that my company uses it for finances, Human Resources, etc but the time that it takes for things to load could drive me up a wall. A simple task that should take 5 minutes turns into a 30 minute ordeal with the majority of the time spent with me screaming at the loading bubbles on the screen. Also, every now and then I just get kicked out. Whole app closes and returns to home screen on my device. I have to log back in and luckily my work is usually saved as drafts to pick up where I left off. Just seems like a little glitch I could do without. Other than these couple issues, thumbs up..Version: 2019.47.0.467829

Meat Cutter Highlands Ranch COWork day along with all other Whole Foods applications have provided me with transparent communication from the company I dedicate my time with, working here for now approximately 2 months I have seen a dramatic change in overall operational standards in the meat department, my observations & views are also taken into consideration when dealing with the unprecedented Covid19 virus. The management team at my location truly does care about the safety & wellness of everyone who enters the business. I am appreciative for my part I perform here at Whole Foods to be in part of a greater cause we make in our team of exceptional employees & our community service..Version: 2020.13.0.125329

Clock-in confirmation buttonOverall I really like the functions of the Workday mobile app. But as an employee who needs to clock-in/out the confirmation button has caused so many numerous in-registered clock-ins. Yes my boss can fix it but it really is an inconvenience that Workday is suppose to mitigate. For those on an iPhone with no actual “home” button the “home” slide up often gets in the way of the clock-in confirmation button. If it was moved up 1/3” it would minimize the clock-in fails. Also, the desktop version needs to mirror the same functionality of the mobile app. Radio selectors for meal/out clock-outs on desktop? Come on, it’s 2022 keep consistent between the app and desktop web version..Version: 2022.36.0.352725

ComplaintWhen I logged in with a new phone I did not see the immediate option to o’clock in, this app often requires that I change the password much to my annoyance, and when I come back it forces me to make a pin I hope that this never becomes relevant later because one of the 2 is going to be forgotten when I use the other one constantly like it functions, but these measures are excessive for what it is. It’s not my bank account. It needs some security, but I should not need to change my password every few months in addition to a pin I wonder if it’s gonna make me change that every every few months too..Version: 2024.34.1

Workday ReviewIn my experience using Workday for learning about working here at Brooksby Village Home Support, I found it simple and effectively informative for myself and my fellow employees. It is an effective tool to use for any position here at Brooksby. It is simple enough for any employee to use. My favorite part about Workday courses is that you can stop and return back to the place left off. This makes it so employee’s can take these courses while on a break and return back to the initial phase of the class if necessary. I would recommend taking Workday courses for all employees of Erickson Living. Sincerely, Wendy Bates.Version: 2021.04.0.31482

Only flaw is not working like desktopWorkday is great compared to the desktop version at work, but it is very different and does not have all of the same options as the desktop version at work. For that reason, it is a 4/5. It is a simplified version of the website, but should allow the same abilities, like to change or delete a day off/paid time off request, you have to wait until at a desktop at work to do that. Also, there is a need to log in twice in order to successfully log in. The first attempt says you are not able to, but then the second attempt works..Version: 2025.10.1

WorkdayIt’s easy and very convenient to access our paystubs even when you’re at home👍🏻😊.Version: 2019.42.0.414150

Thank Goodness!I never thought I’d be given as much access to my own information from an employer; it has honestly made my life easier just with the insights it provides..Version: 2026.04.0

PasswordJust hate whenever you have to change password you have to call and do it and do it from work such a pain..Version: 2020.42.0.417610

CommentaireCe logiciel ne permet aucune flexibilité au niveau de la facturation. Le processus est beaucoup trop long et excessivement inneficace..Version: 2019.16.0.153914

App not workingCan’t get on the because it crashed twice..Version: 2023.08.0.77238

Limited Remote LoginWorks well for most things, but appears very limited for Remote Login. App only allows login at single location, otherwise required to use Desktop app, to Login at remote locations. Would be nice to have MULTIPLE Login locations assigned to a single person, so App would recognize person at different locations..Version: 2026.05.2

LKQUWhy did you take out lkqu.Version: 2026.05.0

FantasticVery easy to use, this app fantastic!!.Version: 2026.02.1

%100An efficient work system.Version: 2026.02.0

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