Workday Customer ServiceWorkday

Workday Customer Service

  1. Workday Customer Service
  2. Workday App Comments & Reviews (2026)

The Workday app provides secure, mobile access to your Workday applications on-the-go.

As an employee, our simple interface allows you to
• Review your pay, view or request time off, check in and out for work, submit your timesheet, and submit expenses quickly.
• Get push notifications alerts and reminders for time tracking, important updates, and approvals. Immediately take action right from the app.
• Browse your company directory, securely view coworker profiles, leave feedback, and take learning courses on-the-go.

As a manager, you can take action wherever you are
• Approve your employee requests easily.
• View your team or individual profiles and immediately take actions relevant to your role, such as perform a job change, make a compensation change, or provide performance feedback.
• Stay connected to your business by gaining quick insight into what's important through interactive reports and dashboards.

And if your mobile device is ever lost or stolen, you can be confident that your data is secure. With support for Touch ID and Face ID, only you can access your information.

Note: Your organization must authorize access to the Workday mobile app. You will only have access to mobile features your organization has enabled, based on your role (not all mobile features may be available to you).
Not all Workday features are available on mobile.

Workday App Comments & Reviews

Workday Positive Reviews

Review for work day from a GPC userThe app is doing ok but it could be a little more create with an automated AI that could be accessible with voice activation and speech pattern recognition for the less technological people that or older. It would help them with an understanding when there’s no one around to take them step by step in understanding what is going on in the company. Giving an employee a full understanding of an job opening position, their investments in the company helping them to grow with the company and feeling more part of the company with investment opportunities actually getting an understanding through an automated AI system that can simplify things in ways so any user would feel comfortable using to improve there opportunities for jobs in the company and also helping the company understand there employees and we all grow together as a team. Also helping the company enter the Technology Age with a smooth transition with transparency and teamwork. Other than that work day is the right step into the future..Version: 2023.29.0.4583

Abysmal backup for new system for new hire and I9I recently hired a new technician and the new onboarding system through my day was absolutely appalling . No one could help me navigate the system and it got compounded when I called the so called cvs health help number - I spent one hour trying to get a real person as the prompts did not include or say help with On Boarding a new colleague- instead I had to put in my ss number my date of birth !!! How incompetent and inefficient . When I finally got though yo a person she was not trained enough to help me . As a pharmacy manager it was a nightmare trying to run my store and deal with all this too I feel you need to make our lives simpler - please take away the hiring process from us and give us an hr department that will do all the leg work for us.Version: 2023.44.4

Convenient hassleI like this app ok and its convenient but can also be a hassle. It’s nice to have a lot of things conveniently in an app on hand. The hassle part was setting it up some but the office people in our company helped us. The biggest hassle I have is the requirement of changing the password every so often and not being able to do it myself without help. I’ve had to do it once and had to call our corporate people for help to get it done. It has a place in the app it says you’re supposed to be able to do it on your own but I have yet to successfully do this. The several attempts so far it always tells me that something is incorrect and wrong such as lately the old password that corporate gave me and I have logged in with and triple checked to make sure it wasn’t my error of entering it incorrectly. Doesn’t help it doesn’t give you the option to see what you’re typing as or after you’ve typed the passwords in..Version: 2023.15.0.148150

Consolidated, but not better for usersOur organization loves switching to the system because it eliminated 68+ homegrown solutions; however, I’ve found it limiting as an actual user. Here are a few examples: - Previously, logging time meant I got paid. Now, the time has to be logged AND “submitted” in order to get paid. I forgot to “submit” my time and ended up not getting paid. Why is Workday inserting extra steps to get the same goal accomplished?? - I worked in multiple positions for different rates within my organization. Previously, these different roles were named so I could easily verify that I was clocking in to the correct position. In Workday, this is apparently impossible or too difficult to figure out since I’m now stuck memorizing which long number corresponds to each specific position in my organization. Ridiculousness! - The timesheet loading behavior is very slow and unintelligent. It only shows a single week at a time, and each time I switch weeks, it performs a load operation which takes multiple seconds. In fact, nearly every button I press requires a several second load operation! Since I frequently have to switch back and forth from the current week to the previous week to review and submit my time, I end up waiting way more than should be necessary to accomplish a basic task..Version: 2024.43.0

Convenient, but not intuitive.It’s nice to have this with you at all times as an app on your phone. But if you put in a start time of 8 o’clock, and the time happens to be 637 when you’re doing it, the end time automatically is at 37 minutes. It would be nice if there were an easy or quick way to automatically get that minute to :00 or :30 since most people start at the top or the bottom of the hour. Then at the out time, it does the same thing. It should into with that if I started at in o’clock, I’m going to end at an o’clock. But there’s that 37 again. It’s not a big hassle just an unnecessary inconvenience.I would think this app would intuit that my end time minutes column is probably going to be equal to my start time..Version: 2017.44.031.428684

I love using WorkdayAs a seasoned HR professional with over 30 years of experience, I have seen and used a lot of systems. I can truly say that nothing compares to the functionality and convenience of having everything I need in one single place. I don’t have to go anywhere but Workday to complete learning, training, check my paystubs, manage my benefits, or even set up a checkin with my manager. The added bonus is that I also get to work at Workday and share this amazing system with customers. Every time I get to demo our product to an executive team, I thrive on connecting with them, and understanding their goals so I show them ways we can improve their efficiencies so they can focus on their strategic goals..Version: 2022.51.0.498288

App is much better than web based versionI have a lot of complaints about web version, trying to view work weeks as a 12 hour shift worker is a nightmare especially when your work week extends through the weekend. Web version is much more manageable. I wish there was a overtime worked setting where I could keep track of my annual worked overtime, but this option is not avalible. I really like the vacation request system, I do wish there was a way I could put in my normal hours worked or expected to work rather and then link it to my Apple or google calendar..Version: 2022.17.0.161016

4 10’sThe problem I have with this app is that it doesn’t support a person on a 4 day 10 hour shift. When taking time off, the app only allows for you to put in for a 8 hours a day. So then I have to figure out how to cover the other 2 hours by reading the instructions, which if I’m at home I can’t do without being logged into the company computer at work, bizarre. Perhaps this is on the company but it needs to be simplified. I am now in July and I keep getting missed punch errors if I take my break just minutes off my schedule. And my problem is I’m constantly required to correct errors. Which is stupid and also impossible to figure out and also can only be done at work not at home. I’m very busy at work no time for it..Version: 2024.22.1

Not user friendly for AdministratorsAs an Administrator, I supervise Supervisors and their staff. I have to provide coverage and need the ability to print out staff timesheets to which there is no ability for me to print timesheets of staff 2 tiers below me, only those I immediately supervise. Additionally, the preview pane does not provide all the necessary info. needed to approve timesheets (ie. for worktags required for teleworking status); therefore, I have to first go to all staff, then go to my org chart, then find the staff, click on review timesheet to check worktags, and THEN go back to approve timesheets. And I should add that when staff have to print their timesheets for me, the worktags don’t print out. Awesome! This seems completely unnecessary. This review is primarily for Workday in general, as the app offers even less options that make it even more user unfriendly..Version: 2020.31.0.306347

Need just a little workThe app is overall a great app, although it’s the app saying when we can request the available balance we get all the money from the 2 times we requested it and we used all our requests because you only get 2 of them per pay period. Okay cool that’s not my problem my problem is when after we done used all our request we waiting looking at the date that’s provided when you can request again, and it be false lol the app be lying I guess it be a estimate date or whatever idk that’s my only problem so far y’all fix that for me lol I just be wanting to know the truth lol. Ps.I’m bored that’s why I type all this but this real spill sincerely, 17teenshots🤣💯..Version: 2023.03.0.27963

Nice1. Enhanced User Interface (UI) and User Experience (UX) • Simplified Navigation: While the current interface is user-friendly, further simplification can make it even more intuitive. Implementing a cleaner, more minimalist design can help users quickly find and execute tasks without unnecessary steps. • Customizable Dashboards: Allow users to customize their dashboards with widgets and shortcuts tailored to their specific needs. This feature can improve efficiency by giving users quick access to their most-used functions. 2. Advanced Analytics and AI Integration • Predictive Analytics: Integrate AI to offer predictive insights for managers, such as forecasting employee turnover, identifying potential issues in team performance, and suggesting optimal times for training and development..Version: 2024.25.0

No more Face IDThe app itself is actually really good like it’s convenient for both the employer and employees because you practically see everything about your job which is handy these days. However after I quit my old job to go to my new they were both using Workday so I had to log out from one account to a brand new one. Anyways long story short, I can’t use Face ID anymore like it doesn’t give me the option anymore so I’m stuck typing in my password every time which is obviously way slower. Any Workday devs reading this, please look into this and suggest a new solution for this please..Version: 2020.05.0.34104

Too Slow!I enjoy Workday about as much as one can while doing expense reports. It’s user friendly and I’m thankful that my company uses it for finances, Human Resources, etc but the time that it takes for things to load could drive me up a wall. A simple task that should take 5 minutes turns into a 30 minute ordeal with the majority of the time spent with me screaming at the loading bubbles on the screen. Also, every now and then I just get kicked out. Whole app closes and returns to home screen on my device. I have to log back in and luckily my work is usually saved as drafts to pick up where I left off. Just seems like a little glitch I could do without. Other than these couple issues, thumbs up..Version: 2019.47.0.467829

Consistency and Reliability MatterThe app is mostly user friendly, but there are inconsistencies that cost me time and money, mainly with the login process. Half of the time I have to type my l-o-n-g work email in order to login, the other half, it remembers my email. And you can’t supply and paste your email to save time. Authenticator doesn’t always work with the app properly, often times not opening on its own forcing a manual open to authenticate the login. Finding certain things like submitting my time is not interfaced where it’s easily found on the mobile app. Mobile interface doesn’t h up easily to the pc/browser app. Add to that, the PC/browser times out to quickly and is often buggy. Needs work..Version: 2024.25.0

Meat Cutter Highlands Ranch COWork day along with all other Whole Foods applications have provided me with transparent communication from the company I dedicate my time with, working here for now approximately 2 months I have seen a dramatic change in overall operational standards in the meat department, my observations & views are also taken into consideration when dealing with the unprecedented Covid19 virus. The management team at my location truly does care about the safety & wellness of everyone who enters the business. I am appreciative for my part I perform here at Whole Foods to be in part of a greater cause we make in our team of exceptional employees & our community service..Version: 2020.13.0.125329

Clock-in confirmation buttonOverall I really like the functions of the Workday mobile app. But as an employee who needs to clock-in/out the confirmation button has caused so many numerous in-registered clock-ins. Yes my boss can fix it but it really is an inconvenience that Workday is suppose to mitigate. For those on an iPhone with no actual “home” button the “home” slide up often gets in the way of the clock-in confirmation button. If it was moved up 1/3” it would minimize the clock-in fails. Also, the desktop version needs to mirror the same functionality of the mobile app. Radio selectors for meal/out clock-outs on desktop? Come on, it’s 2022 keep consistent between the app and desktop web version..Version: 2022.36.0.352725

ComplaintWhen I logged in with a new phone I did not see the immediate option to o’clock in, this app often requires that I change the password much to my annoyance, and when I come back it forces me to make a pin I hope that this never becomes relevant later because one of the 2 is going to be forgotten when I use the other one constantly like it functions, but these measures are excessive for what it is. It’s not my bank account. It needs some security, but I should not need to change my password every few months in addition to a pin I wonder if it’s gonna make me change that every every few months too..Version: 2024.34.1

Works flawlessly for what my job use it forI can understand the negative reviews, each workday app is different and set up to the companies standards. My job doesn’t use this app to clock in and out, we still clock in the ole fashion way, badge and kiosk, we use workday to request time off, and keep up with our PTO balances, and view/ print paystubs. So basically no problems on my end, password is saved automatically and Face ID works. I’ve had to re login quite a few after the updates, but long as your password is saved in keychain(iPhone) you want have no problems logging back on and reactivating Face ID..Version: 2020.11.0.104667

Workday ReviewIn my experience using Workday for learning about working here at Brooksby Village Home Support, I found it simple and effectively informative for myself and my fellow employees. It is an effective tool to use for any position here at Brooksby. It is simple enough for any employee to use. My favorite part about Workday courses is that you can stop and return back to the place left off. This makes it so employee’s can take these courses while on a break and return back to the initial phase of the class if necessary. I would recommend taking Workday courses for all employees of Erickson Living. Sincerely, Wendy Bates.Version: 2021.04.0.31482

TasksWhen given a task to change an employees status, the ability to edit the errors does not work at all. This makes workday very frustrating and we have to submit a ticket to our service center for theses changes. Further more most of the reasons we have to transfer employees back and forth is because workday has moved an employee for no reason. It’s very frustrating and way to time consuming with no ability to clear the task through. Not sure if it’s workday or something within are corporate errors but it’s very inconvenient and causes a lot of issues..Version: 2019.06.0.309701

Needs serious attentionApp freezes when selecting a photo to upload for requested tasks such as updating a personal photo or government IDs or any other pict really. It will just freeze up in the photos and not let you select anything, not other albums or cancel. I have to tap outside of the screen or close the app and start over. Frankly it’s annoying when my company is breathing down my neck to complete tasking and the app refuses to work… good times. Will update review when the app has been fixed and updated too..Version: 2023.33.0.4749

Great features but no noticeable updatesPlenty of good features have come out but the updates I feel don’t do anything. I’m not sure why I have to still set up my pin/Face ID every time I have to reset my Workday password or why I have to turn back on Push notifications for clocking out every shift. I also don’t get prompted to religion after changing my password after the app. After a day or two it’ll have me sign in while I’m rushing to clock in. There also needs to be a notification that my password needs to be changed soon instead of a surprise redirect when I try to login into the app for the day (again while rushing to clock into work)..Version: 2020.15.0.140881

Can’t Edit Itemizations for “In Progress” ReportsFor whatever reason, this app only allows editing of line items in expense reports (like adding receipts or changing amounts) when the report is in the “Draft” stage, but not the “In Progress” stage. I’m not sure what the difference is between those two, because the non-app interface allows for editing of line items regardless of “Draft” or “In Progress” status. I like the app because it doesn’t stall out when uploading a receipt (unlike Chrome and Safari). I don’t like the app because my expense reports are drafted by my employer, so all of them are “In Progress” when I begin adding receipts and changing amounts..Version: 2022.25.0.239460

What happened to 24 hourI don’t write many reviews so this feature that o am talking about has been there since their last update about 6 months ago or so. I didn’t mind the app as I was able to put my time in fairly easy using the 24Hr form. Now since this update that I stated you MUST use 12 format. I hate 12 format for punching in hours. If it does not register the am pm push then the me thing you know your inputting a 16 hour workday instead of only 4 hours. It’s annoying as to why they changed it. I wish you would at least have the option to select how you would like to input your time with either 24Hr or 12hr format..Version: 2021.04.0.31482

WorkdayIt’s easy and very convenient to access our paystubs even when you’re at home👍🏻😊.Version: 2019.42.0.414150

PasswordJust hate whenever you have to change password you have to call and do it and do it from work such a pain..Version: 2020.42.0.417610

App not workingCan’t get on the because it crashed twice..Version: 2023.08.0.77238

CommentaireCe logiciel ne permet aucune flexibilité au niveau de la facturation. Le processus est beaucoup trop long et excessivement inneficace..Version: 2019.16.0.153914

DC Quality leadVery helpful apps.Version: 2024.34.1

Why doesn’t it remember my password?Why doesn’t it remember my password or keep me signed in? So annoying..Version: 2024.41.0

GoodDandy sure.Version: 2024.34.1

HhhReally good user experience Very handy tool.Version: 2024.34.1

Great ToolWorkday is a great tool providing learning tools for all employees.Version: 2024.34.1

Friendly and well doneVery useful.Version: 2024.30.0

ReviewThis app is amazing! Everything in one app! The best, I use it everyday. A must have. Thank you Workday!.Version: 2024.30.0

Easy to track time.Great for tracking hours but wish it would allow sync of my shifts to my calendar so I don’t have to switch from my life calendar to my app when I am trying to make appointments for things..Version: 2024.30.0

AcademyI can not find academy in work day.Version: 2024.30.0

AccessibilityAlways available.Version: 2024.28.1

Easy to work withFriendly to navigate and very useful with minimal time to move around..Version: 2024.22.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 2026.05.2


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