Agile Sports Technologies, Inc.Hudl Customer Service
Hudl helps teams win with video. Our iOS app allows you to study the video you've uploaded, or capture new video using your device.
And there's more...
Coaches:
• Watch all your team's game, practice, and opponent scout video.
• Analyze full breakdown data and notes on each clips.
• Breakdown and stat a game live, right from your device.
• Capture video and easily upload it.
Athletes:
• Study your video, with full data and notes on each clip.
• View all your Highlights and Top Plays, then share them with your friends.
Residents of California:
Do Not Sell My Personal Information - https://www.hudl.com/privacy#twenty
Hudl App Comments & Reviews
Hudl Positive Reviews
Good for the most partFirst of all, I like Hudl a lot. It’s very well developed and it works very well for the most part. However, there is one thing that bothers me, sometimes when I try to watch a player’s highlights, sometimes there would be another video playing simultaneously of the actual video I want to watch. So what happens is that multiple different sounds of two different videos kind of coincide or play multiple different sounds simultaneously which gets really annoying and it makes it hard for me to hear or focus on the sound (music less generically) that are playing in the video I want to watch. However, outside of what I stated above, that’s probably the only thing I would fix. On the other hand, Keep up the great work.Version: 5.85
Gear when it works but......They don’t seem to be able to keep the bugs out of this thing. It doesn’t seem to matter if you use the app or web browsers, there’s alway something freezing up. This is a complex program and it’s rather confusing to learn how the features work. Need to hire someone to improve and better organize documentation. It’s even more confusing trying to go back and forth between the mobile app and browser versions as the functionality is different. The app also seems to work better in some browsers than others. As at least one other reviewer mentioned, It’s rather disappointing that Hudl has effectively turned their backs on youth sports by jacking up the annual pricing from $99 to a minimum of $400. I did video for my sons teams for 4 years and the subscription came out of my pocket not the teams. Apparently because they have been so successful at the high school & college level, they don’t care about the youth sports markets anymore..Version: 5.45
Good but is lacking existing functionsThe app is good and allows you to project your athletic prowess into the world but it is lacking some existing functions that this company has already implemented. When reviewing film on the pc or website version you have many more controls and options such as slow forward and rewind, fast forward and rewind and the ability to zoom. I understand why these functions were removed as they are harder to apply in a smaller form factor like what is needed for a smart phone app, but it makes the app almost insignificant when all you use hudl for is reviewing film..Version: 6.1.0
My Biggest ProblemI really like hudl, I enjoy it quite a bit actually. My biggest problem with it is the lack of ability to use with an iPad or mobile devices. I would like to begin creating playbooks with my iPad, but the mobile version doesn’t support it, and opening Hudl through the browser to create a playbook is difficult to say the least. I would just hope that more features are available through the mobile app so that I don’t feel like I am losing functionality while using my iPad. If all features are the same from mobile to browser, this would easily be a 5 start review. But I have run into a lot of frustration with it, so I will leave it at 3..Version: 6.2.0
TIME STAMPING!!!I love Hudl and its breakdowns. The film that it provides is top-notch. The quality is consistent so I can always see what’s going on in a game. I have ONE problem with Hudl. I pause Hudl and leave the app and every time I come back to it, it restarts the film that I was watching to the beginning (0:00). This is really annoying to deal with especially when I’m preparing for a game, to try and guess where I was in the film. I end up starting from the beginning which wastes so much time. I really hope Hudl can fix this major issue..Version: 5.83.1
Season HighlightsI read where someone said making highlights is difficult and time consuming. I would only agree that is true on my iOS devices. The key to creating a highlight is capturing the top plays immediately after each game which is simple on iOS. This cuts down on going through each game at the mid or end season points. This is where I find it difficult adding music (which is actually only for the general public. Coaches and recruiters find it distracting) and making the final season highlight video with other cool HUDL features..Version: 5.74
Gets the job done but leaves more to be desiredYou can do what you need but I feel it’s time to give us coaches a little more on mobile. I’d love to be able to use Hudl recruit. When I switch to it in app, nothing changes about my home page like it would on a desktop. While viewing video I feel the interface is confusing. Especially, if you’re trying to filter clips. Plus, it doesn’t carry all filter options on mobile. Would love to see these improvements. Especially since I’m a college coach and spend a ton of time on my phone.Version: 6.9.0
Ok j’adore but like what’s wrong with these things….….1. For those that don’t have access or can’t afford the Hudl Assist program, self-tagging the volleyball matches is wild. No place to make edits. Once saved can’t go back and re-edit. It’s a little unfortunate that Hudl has the AI support for tagging skills and moments, but doesn’t even have basic support for the regular user to do it themselves. So strange and overlooked by the company. 2. Sound recording is also wild. Everyone who uses Hudl, you know. 3. The app has no editing capabilities. What in the 10 years ago? Not really app friendly for coaches..Version: 6.25.0
Great team appIdk what most people talk about sure it’s a bit expensive and it will glitch like one out of a hundred times you open the app but it works great you can text your teammates from the app you can take your best plays and turn them into awesome highlights also if you are a coach you can see which players are actually using the app and which ones are slackers my coach has called a few dudes out n my team for not watching film but the app works great!!!.Version: 5.71.1
Video freezes on upload and Hudl tech is helplessI have been trying to film games and upload them using Hudl app. I can sit in my classroom connected to WiFi and record large segments of video and they upload. I go out to the field and film without WiFi and when I come back to school to upload it always freezes. I have deleted and redownloaded the app, in the fall I did this for football with zero problems. After the last updates to the app it continually freezes. Unfortunately I use my schools tech and they won’t let us use iTunes on our laptop..Version: 5.81.1
Pretty goodOverall Hudl is a great app that allows me as a player to see my mistakes and improve on them. The app is pretty good but there are some difficult parts. For example making a highlight reel can be difficult and frustrating, I made a 4 minute highlight tape that took 6 hours to make. Hole it did turn out well it took a very long time to produce. Another challenge in the app is managing your timeline. It’s difficult to delete highlights already uploaded and to pin videos. But overall hudl is great..Version: 5.66
Great options and info wish it had hitting tendencies for mobile (volleyball)This is for volleyball. I appreciate the app. The reports and ease of uploading (although through safari) is user friendly and a great tool. The one thing I would include if possible, is the hitting tendencies that is available on the desktop and for some reason not available on the app. Or even mobile internet (safari). Most of our coaches are mostly utilizing the convenience of having the information on our phones. It also lets our players see near instantly via app. The hitting tendencies would be something we would use a lot on the go. Whether during breaks at school or at the tournament. Unfortunately this feature is only available on the desktop. I hope that gets added in the near future..Version: 5.83.1
Data Entry in AppIt’s be nice if we could ODK clips in “mass quantity” through the app. For example: select clips and make them all Offense. Select certain clips for Defense and Special Teams. Instead of doing it one by one on a computer. Entering data on the app isn’t possible. But holy cow it’d be sweet if we could!! At the very least the quarters, ODK, Hash and other things that are clear by looking at the thumbnail. I tried to find a way to reach development, but was striking out. Hopefully they see this and can make it happen…???.Version: 5.115.1
Sound Bug But GoodEverything I’ve had to do on this app has worked fine other than two things. One if you were watching film and were to fast forward or rewind I’ll little in the film the sound of the film would be delayed with the video for a couple seconds(long enough to notice it.) Two the film may freeze every once in a while of go down in video quality but other than that I’m pretty happy with the app lately..Version: 5.89
Way too buggy for Iphone Xs MaxHudl is such a great platform and is amazing when it works properly! Their are way to many bugs for the iPhone xs Max you are better off using your computer. Whenever you try and slide the time bar during a video of film your iphone will register as if your are trying to swipe between application and exit the app. Also whenever a video begins to play whether it's on your profile or in your feed the entire app will freeze and will only play the video and not respond at all..Version: 5.67
Highlights need fixedHUDL, I am trying to create a highlight video to send to college coaches but when I am on my game footage trying to clip videos, after a certain play number it says “no WiFi, try again later” the issue is I have tried to make the highlight on several different devices and in different locations so I know it is not the WiFi. What should I do?.Version: 7.8.0
CenLA_TigerI also liked being able to hear the sound as was previously available. It needs to be incorporated again. I do like the G backgrounds and themes. Very sharp and adds variety. I also liked to be able to add a slide with a picture embedded in the title page. Also needs to be able to add text on several lines instead of trying to fit measurables on two lines of text..Version: 5.22
It’s good for our developmentFor me as an athlete it helps me improve from every mistake I make throughout the night to improve me as an athlete. This summer I watched all of my game film and took my summer practices to advantage and am now doing great. From a person scoring 3 points all season last year to now having 25 in just 3 games it’s good thank you Hudl team for your incredible app and hope you guys keep up the good work.Version: 5.73
JCHuge pet peeve is I cannot stand when you try to update a highlight or edit it and once you are done instead of allowing you to go ahead and just save it and add it, it forces you to post it as if you’re keep reposting and notifying everyone of the same highlight. Definitely room for improvement on this app but right now it’s the only thing available..Version: 5.73
AwesomeI think Hudl is a great way to find the mistakes you made in film and that you can watch what you did wrong as try to get better instead of making more mistakes and it’s s great way to stay in contact with other players, and also to find more techniques from other players who have been in football for years for some that haven’t played at all..Version: 5.70
Greatest Volleyball App data ever!I can’t thank the folks at Hudl for the tremendous effort they put in making the most robust app out there available to users. Thank you so much for paying great detail to attention and customer suggestions. I’ve been using Hudl almost since early inception and it’s apparent to me that you guys are committed to excellence! B | phenomenal. Geoff Davis Director | H2 Sports Worldwide.Version: 5.111
Great App with wonderful customer supportThis app has changed my ability to get stats in on time, create highlight reels for my players looking to play in college and saves me time. The customer support is amazing when I have questions or I encounter a problem. They respond very efficiently and have a great solution or way to help me work through getting the information I need..Version: 5.47
Pregame preparationI love this app. It makes it so easy to go look in my playbook, watch my film, and watch my opponents film.I love the feature that allows me to click on my opponents team and it gives me a complete breakdown of their tendency's. It will tell me down and distance and whether they prefer to run and pass. I love how much it helps with pre game preparation and i highly recommend it..Version: 5.74
Awesome app few changes need to be madeThis is an awesome app and I like it a lot. There are a few issues. The app is always glitching out and kicking me out of the app. Also the messages are always showing read messages as unread. I just wish the messages feature was a little better..Version: 5.95
Hurl is great but one bugI've been using husk for years and it's great, but I've published highlights in the past and for some reason now when I go to publish it brings up the edit page and it says publish but won't allow me to actually edit the highlight and publish it. I don't know if it's my device or a glitch in the app, but needs to be fixed.Version: 5.60
Hudl (don’t kill the Krossover basketball platform)-Hudl (the product itself) spends more in their ad/marketing campaign— vs the next 3 largest competitors in this almost niche industry (within an overall huge sports video industry). A best decision Hudl could make would be to continue using the Krossover basketball platform. Intuitive and clean is the signature of Krossover. Hudl is far less intuitive and the work flow (buttons), it isn’t arranged well at all. All of this comment is specific to basketball and Hudl VS Krossover platform..Version: 5.92
Takes a few daysIt takes a while to get used to the app interface, but once you do Hudl is packed with great features such as editing film, or communicating with other athletes. If your team left Hudl after the initial learning curve, please give it another try..Version: 6.3.0
Hudl for Basketball Needs a Playbook Feature like footballI wish Hudl for basketball had the playbook feature that is offered with the football version. I would love to be able to build a digital library to help my players have access to installs and playbooks. That feature really should be added. Coaches should be able to create plays on both half and full court templates.Version: 6.5.0
Almost perfectLove the app and video fir our players and teams. Easy to use for coaches and players all the stats fir soccer are great as well as the player tracking. The only improvements I see that’s needed is a fully 4K outdoor camera for auto filming with zoom capability. Also y’all need a a stat for duels/tackles won especially for defensive players and midfielders..Version: 5.104
Great app but one critiqueAs a player it’s a little hard to some plays especially when we have so many so I think like adding a way to search for some plays in the playbook would make it so much easier to find plays if you do that then this would be a definite 5 star!.Version: 5.112
Fix?Can you guys make it possible to have a option to delete your profile picture as an athlete and make it to the default picture, the one you start with your new account with please. I don’t want a profile picture on my account anymore and the picture keeps showing up on the team highlights too which I don’t like.:(.Version: 7.12.0
Love this appI love this app so much but the only thing I would change is that I wish I could see different highlights of random people but when I scroll through the opening page it’s all the same videos I’ve already seen.Version: 5.120
It almost perfectI like this app but the only thing I feel they really need to add is a way to add your own clips cause some teams like in community they don’t use hudl but you mite have a really good play or something you want to add to it so that’s the only thing I don’t like about it.Version: 6.4.0
GREAT 👍🏼I really like using this because it helps me with getting better at learning my playbook, it also lets me watch the last game and see what I could do better on and what I did great on, it also lets me text my coach When I have a question or need to tell him something. This is great.Version: 6.26.0
Best in the nationI got offers from d1 with Hudl.Version: 6.27.0
Hundeez10/10 would recommend.Version: 6.16.0
Good appHelps me look at our playbook and watch film on other teams.Version: 6.14.0
Its goodI like it.Version: 6.9.0
Cant login or sign upSo I'm new to my highschool team and we use this app and I can't login or sign up and what I've been shown is that this is a really good app and so i give it a good review but please help me.Version: 6.5.0
AlrightThe app is in Japanese and I cant change it so it weird but it’s great overall.Version: 5.131
It’s goodI love this.Version: 5.131
Love HudlI love the app, but with the new update I’m unable to view any of my highlights or any of my game film, is there a way to fix this?.Version: 5.95
Great app but glitches since updateHudl was great until this new update came and I can’t see any playlists or highlights.Version: 5.97
Delete optionThat’s a cool app. But you should add an option to delete conversations. I got too many..Version: 5.94.1
Pretty good.Overall a great app. The only slight downside I found was that it constantly has to update, and when updating it logs you out. The constant updates aren’t necessarily bad though, because I guess it means the app is constantly improving. If you would like an easier way to communicate with your team/study the playbook I’d recommend this app..Version: 5.69
Very GoodI can review myself and see where I can improve and pass the water polo ball 🏐🥅.Version: 5.84
Awsome for Football tape🏈🔥🔥.Version: 5.84
PerfectThe best app in the world for football but not soccer.Version: 5.83
WabeeBest app but reynalto often slacks.Version: 5.77.1
Good appI really like this app 😀😀😀😀😀.Version: 5.74
New UpdateJust updated today and really like the new look, a fresher and more clean look, 👍🏽👍🏽.Version: 5.73
Best sport appIts great for scouting other teams and highlight reels are pretty easy to do.Version: 5.72
CastingLove the app, I would love it though if it had a casting option so I could cast it from from my iPad to smart tv. This would make it easier for film study..Version: 5.71.1
CrashingReally great app but every time i go to open it it crashes so please fix it.Version: 5.67
Hudl reviewSick as hell! Helps me get prepared for games and study previous practices. It’s also cool that I can go watch others highlights on it too! 5 stars⭐️.Version: 5.62
I can’t log in. The app freezes after clicking log in.Unable to use..Version: 5.63
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