Copart - Online Auto Auctions Customer Service

Copart - Online Auto Auctions Positive Reviews

Copart is scamRecently I won a lot of cars bid. The description of all the cars said that they run and drive. In the description it says the damage is only minor dent and scratch but it’s all fake and wrong the car doesn’t match the description at all. All the cars I got had engine problem and in the description it doesn’t say at all about the engine. And all of them weren’t even starting at all not even cranking!!! After receiving the cars when I called Copart and told them that the engine is bad and doesn’t say anything in damage in the description. Copart said that we are not responsible for anything after the car leaves our facility. Copart is scam and big time fraud… so be careful before bidding..Lala autoVersion: 5.9.7

Great app some yards need better pictures, howeverThe app is really good, it makes bidding and viewing cars easy. Problems solved quickly. The only issue I have is some of the yards purposely take bad pictures, especially of the running car’s odometer cluster. They are purposely leaving out check engine lights and\or airbag lights. I think that’s very unfair when it comes to the members who pay their salary. Also the FEES are too high and there’s to many tiny bogus charges. Making a profit is one thing but beating the member isn’t nice…. Plus each location has a different set of viewing rules which is crazy, to me. Cars should be viewable everyday in person on every lot..The_IkonVersion: 6.4.8

Update 6.6 is MAJORWow, I downloaded the version 6.6 today and I couldn’t be happier. This update came equipped with some of the most important features I wished the Copart App had, plus so many other very useful features I didn’t even think would come with it. Now I wish the next update comes with the function to copy Lot numbers like it is with copying VINs, plus many other exciting features. Searching for vehicles and buying will now be even more exciting. I can’t wait for Monday to see which other amazing features have been added to the Live Bid section. Kudos to the team. So much love, from XLNT Autos..Ci1niVersion: 6.6

Great app, just fix the glitchesFirst of all, I love this app. It has allowed me to obtain many great cars. The latest software update only gives me access through WiFi. When I’m out and about, through T-Mobile LTE, I’m resorting to using safari on my iPhone to access Copart. Great app, just work on fixing the glitches. I really do prefer using the app over having to use safari when I’m not near a WiFi connection. And yes, through safari everything loads fine while in the app I can’t load into individual cars or join any auctions when using T-Mobile LTE. Oddly enough, I’m still able to search for cars but I can’t view them when I select one to check out or join any auctions. Everything works when I use safari.. but using the app is so much preferable. I hope this glitch gets fixed..FitApolloVersion: 4.7

Copart"I've had an excellent experience with Copart car auction! Their website is user-friendly, and the registration process was seamless. The auction itself was well-organized, and the staff was friendly and helpful. I was impressed by the vast inventory of vehicles, including a wide range of makes and models. The bidding process was smooth, and I appreciated the transparency of the auction process. The prices were competitive, and I managed to snag a great deal on a high-quality vehicle. Copart's customer service deserves special mention - they were responsive to my queries and provided timely updates throughout the process. The delivery process was also efficient, and I received my vehicle in excellent condition. Overall, I'm thoroughly satisfied with Copart's services and would highly recommend them to anyone looking for a hassle-free car buying experience. Keep up the great work, Copart team!".Skoote daflairVersion: 6.4.3

Could be betterI’ve been buying from copart since 2013, fees seem to be getting higher and higher. I like the inventory available. I wish they would take clear pictures of All damage especially photos of actual damage areas specifically instead of shady practices that hide stuff. Buyers would bid more according versus holding back from being burned from hidden damage . The high fees tell me that as a somewhat lower volume over 12 months buyer that Copart doesn’t care about the smaller dealer. I would like to see the office workers be more friendly and work at quicker pace. The ST Louis yard in Bridgeton you better plan for hours of waiting. I plan to continue to buy from Copart but the experience could be better..Josh@ARVersion: 6.1.1

ReviewThe reason this is not more stars is because I have bought about 10 cars and, one said it had keys, they were NOT there and it ended up costing me $300 to buy keys for it. I bought a riding lawn mower that was advertised to be a 2015, took it apart and it was a 2008, and I’m having a hard time finding parts because it is so old, I bought a 2008 Ford pickup that had a power chip and someone had taken it out of it when I went to pick it up. Bought an Audi 2005 A6 that stated that it ran and drove and when I picked it up it had a broken oil pan and there was no oil in it. Bought a Toyota Camry and someone had taken the battery out and put the wrong one in and shorted out the electrical system..JaaaaaaaAbbbbbbbbb.Version: 5.2

Horrible support hard to find where to call email or anything.I have premium membership but can’t bid. VERY VERY SLOW Support. They say my account is active and I can’t bid. weeks later, same thing. they say account is up to date, still won’t let me bid. They say no problems, still can’t bid! I have been able to bid before so definitely something is wrong. Support will take 1-2 weeks for a useless reply saying yes my account is active good luck! So my $$ is just sitting in their account! Noice! ✌🏼.KJamesMVersion: 5.4.1

Easy to use and not badPurchased my first car from there. Did see any difficulties there. The only issues I had were the credit payment, because you pay more fee on using your credit/debit card and the car has some rust underneath and it was not mentioned there. It was just saying minor scratch/damage. I couldn’t travel to see it myself but as I said not bad for my first experience. I’ve got my deposit back after the purchase. ** BUG FIX ** Can’t review reports after update. It gives me error from server..XxEAGLEYExXVersion: 4.4

Improve vehicle pick up processI have bought about 150 vehicles in the last 4 months through Copart. My number one concern is the amount of time it takes to pick up vehicles. There are many shippers that as soon as they hear the load is Copart they say no way. When I buy at the local Copart it takes hours just to get one vehicle picked up. Long term this will be a problem for Copart as transport companies will not be willing to deal with it..Beest qwertyuioplkjhgfdbbbgbgVersion: 6.2.2

Constant crashes and lost connectionApp has been updated works fine and easy navigation. It’s so much better now. My complaint is the sales retail value is always half every time. And it’s annoying. So if you find a really nice car or a really crappy one if the retail value is 10,000 yes you guessed it you gonna have to bid 5,100 just to win it plus fees. Final verdict 7/10! It’s still good you just need to have money and know what you’re looking for. Do research before you buy the car you want..Project 5311Version: 4.9

Add password filed to login screen!Nice app but as with many other Copart services there’s a major issue that slows down and sometimes interferes with buying process. Login screen used to have both the email and password fields and it was super easy to switch accounts using Apple’s keychain/password manager. In a latest version there’s only email filed so the iPhone doesn’t know it’s a login page and doesn’t offer selecting a login and password from keychain making it nearly impossible to log in unless you have your member number written down somewhere and can access it any time you may need to log in..MehoCodeVersion: 5.3.1

Easy to UseWhile I do come across some bugs from time to time, overall I really like this app. It’s very easy to navigate and use, and the images of the vehicles are really high quality. The company seems to be continuously working on improving the features to make their users experiences better. The new auction screen design is great. I can see all of the details without having to switch to a new screen. Customer service is quite friendly as well..Jonkin346Version: 4.7.2

Took some timeSo it took some time to figure out how to find my way around the app. I like the reg web site better though. So I finally get it all figured out, found a car I could bid on and then the auction software didn’t work and had me greyed out. I’m a basic member so the bid was under a grand and still had me greyed out so I couldn’t bid. I am furious I didn’t get the car because of a problem with your software !.MeddjayVersion: 6.4.8

Horrible businessSo I logged out by accident and then I try to log back in and it says error processing try again later I try later it doesn’t work I made sure the password and email is correct and still then I delete that app and download it again then it says make a new account also say someone bid accidentally on a car let them be able to cancel.BahegVersion: 6.4.8

OpennessCopart will serve you with respect and dignity. They post what they can on a car, I bought a 2006 Ford Explorer after I offered an offer and it was accepted. The car my be old, but it was under $1600 to get it out of the lot. I drove it home, and I’m still driving it . I had to do oil change and wheel bearings. Otherwise it’s running. Thank you Copart. I already referred 3 friends and family and they happy. Remain an example 😁👍👍👍👍.Kimwa1Version: 5.3.1

Ok but difficult to purchaseNot long ago was nice buying through Copart. Now very difficult, only able to communicate by appointment. Difficult to schedule has to be done online. Have to separately coordinate getting car through a different website, have to make an appointment also based on gate guys schedule, total nightmare..VanaruVersion: 5.6.6

Great App..My family is trying to find a truck and we were going to get one today but we lost the auction because we weren’t sure of everything in the truck there is another app like this that has a 360 view. So you can see if there’s “special features” I guess you could say. We were debating if it had a sunroof in it. 360 would be a great new feature to add!!.SxunnyVersion: 5.3.3

Transferring papers from salvage to junkHe has been dealing with you for a long time, and we ask you to mention the cars that you are affiliated with purchasing for Jordan. Will the car be a junk. 🇯🇴🤭 I have been dealing with you since 2013, from America to Jordan, and now I have moved to the Emirates, Duba I want your support to move forward.Ahmad hawamdehVersion: 5.9.7

About different lane on one auctionLatest update Poorly designed. Reason each auction has so many lanes you get confused, on previous Version was easier you go one lane and check all the cars they have. Previous version was much better despite some bugs issues..Copart buyerVersion: 6.0.1

App is poorly designedI wish the app automatically had a way to link closest to me auctions based on my settings every time. I have to search for my closest location manually every time! Also if I find a car and click on its location wish they would add link to that location inventory to see more Not good at all! And half the time in odd hours app or website would go nuts. Very poor design, shame on the company!.Sweet Jew1Version: 5.3.1

Copart app reviewThe copart app is great except for one thing. When you apply filters to find a specific model, and then try and go back to look another vehicle with the same model, it takes you back about 3 pages instead of back to let’s say other Toyota Camry’s that you might want to look at. Basically it’s annoying to have to enter in all this info just to look at the same model car..AllAboutDIYVersion: 4.9

Copart is OKWhen I first signed up for Copart. It was nice. We found some good deals, but they have raised their fees, and their fees are really high. I don’t purchase as much anymore. we were purchasing pretty often but it’s gotten to be too expensive and a lot of vehicles have come with big problems. On the vehicle lots it says they run and drive and quite a few of them have come with transmission issues so no good. I have a junkyard in my yard!.Nisha69Version: 6.4

I like CopartAll though I have been ripped off by living in a remote area and going off of description on page that has been false and have bought vehicles that were canobleized after pictures and anchorage has not given back my money it’s pretty normal to get ripped off by allen.Ccw7701Version: 4.9

BuyerI wish I could open up the list of purchases made up to one year ago for each vehicle , but no! It stops at about 7months. Earlier than that it say : Vehicle cannot be found when I click on the actual vehicle page ! Why is that?.GM Maxx autoVersion: 6.4.14

Ridiculous buy feesI have been using copart for many years...I have spent several hundred thousand dollars with y’all. The buy fees on vehicles over $30k is straight up highway robbery. Even with a premium membership it’s still 4%. I’m looking to probably stop using copart at the end of this year..Ridiculous buyer feesVersion: 5.6.2

Great service. Buggy app!I’ve purchased vehicles years ago through brokers. Great service undeniably. Came back recently decided to try the $200/yr fee plus $400 Refundable deposit. $600 For the app to tell me “An error occurred while processing your request” All The Time! Without fail! Watchlists won’t show. Live auctions don’t load on perfectly fine service. HEADS UP also. Paying the $600 straight from copart does not let you purchase from states where you need licenses you Still have to deposit with a broker. FYI Sounds dumb. But idk. Something to consider. CAMAN COPART.Me123...Version: 5.7.1

I like the setup and ease of use of the appGreat easy app to use to find the vehicle your looking for. My only complaint is whenever you do a search you can only search one location so after your done searching one lot and don’t find anything of interest you have to change the location to another lot..Roughmeck crazyVersion: 5.1

WebsiteYour web site was always easy to use. Now it’s almost impossible to get through or find anything. Locations and their inventory? We’ve bought a number of vehicles and camper with Coparts but now just losing interest with all the hassle. Thanks, Kraig..Rooster1955Version: 6.6.4

For carsVery cool side for all kind of vehicles but very good thing all sides peoples who deals with customers they are very nice and friendly people.GOD BLESS YOU FOR ALL YOUR WORKS.Nitta ToorVersion: 6.4.8

I like it👍🏼.SyrikakVersion: 6.6.5

Great appGreat app bought lots of trucks no issues works good.XmactruckVersion: 6.5.6

Needs a mandatory update every few daysGreat app, but updates are getting extremely annoying..Nick1234445Version: 6.5.8

GoodReally good app👍.LarryTheProVersion: 6.5.5

Great AuctionGreat Deals if you do your research!!.CuinfVersion: 6.1.1

Best AuctionFantastic Application.MohialdeenVersion: 5.4.1

Just StartedI’m just starting but I’m liking the way it looks and the ease of use.JoshuaemtcVersion: 5.4

GreatI love this app and great auction. Get your choice of car within budget..CJ OttovonVersion: 5.2.2

Awesome app and websiteThe app and website are very simple to use and well organized..GK SranVersion: 4.9

Great AppI have an iphone 5 and this app is amazing its quick and so easy to use!! Simply amazing!!.Copart UserVersion: 2.0

Issue with app on iPadThe app starts upside down when holding the iPad sideways. I have to turn my iPad upside down to use it. I will try reinstalling. Otherwise works great..Netjunky69Version: 4.2.4

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.7.7

Copart - Online Auto Auctions Negative Reviews

Where to beginThe app is pretty decent, better than IAAs app however, the company has many horrible aspects. Let’s start with the fees, no one wants to pay 2k for a 1k car they already bid to 1.4k. For the volume copart sends through the auction, $300+ a car is pretty ridiculous. Next, let’s look at converter theft which is because of what I believe is my 3rd issue. Towing vehicles for copart. We inquired about it as a tow company, nearest location is 60 or so miles away. For the small amount per vehicle at the farthest distance ($95) it’s literally not worth it, not after driver wages, vehicle wear and tear and the biggest issue currently, fuel costs. No wonder tow truck drivers are stealing cats in transit. They want to make up for the lousy price copart pays for pick ups. They expect to make hundreds off a vehicle but only pay less than that. Here’s to hoping you catch pure sales while everyone else is asleep!.Vault121391Version: 5.9.6

Horrible ServiceThe app is okay. Could use a lot of work. But the customer service is probably the worst I’ve ever experienced. Whether you’re picking up a title or picking up the car you paid for, it’s going to be an all day ordeal. There’s tons of people in their office sitting around chatting, doing nothing. They won’t even help you if it’s an hour before they close, and all of them have a nasty attitude. Had I known how terrible this company was I never would’ve paid for a membership or bought a car from them. I advise everyone to stay away if they have any sort of life at all. If you don’t mind paying a tow truck driver for 8 hours to sit around to pick up one car and if you don’t mind sitting in their parking lot for 8 hours just to have them give you the title to your car along with a whole lot of attitude then go for it. Horrible company..HdbchhdbdVersion: 5.8.5

TOTALLY DISGUSTEDNo matter what I do at Copart it NEVER goes smoothly. Poorest customer service of any of the businesses that I am involved with! I’m not alone other dealers that I associate with say they don’t even go there because of the problems! The stupid queue. I’ve waited for hours to be waited on. When you walk in the office no one even acknowledges your there. I literally hate going there. I Have a car there for a month to sell still not in the sale. Plus mileage is listed wrong, call half a dozen times it’s still not right. My driver refuses to ever go back! For a multi million dollar operation it is pathetic! Last time I sold a car there it took a month and a half to get paid! I’m 78 years old been in the car business for 40 years including owning a ford dealership. I know a little bit about the auto industry. COPART NEEDS AN OVERHAUL OF MANAGEMENT AND CUSTOMER SERVICE!.BlessedbuyerVersion: 6.4.7

BewareThe app functions most times but the filters are completely ineffective. You’ll have to go through 3 or 4 cars you never asked to see to get the ones you do. Even if you add “clean title” you’d better carfax it first…I found two cars that were total losses on the Insurance database that Copart said had no accident. Also you can’t see the auction history of your watch list - I have no idea what cars ending up selling for if I tapped out. Even eBay tells you that. On top of all that the fees are insane & not clearly listed…Kinda feels like this thing is run by car dealers trying to purge unwanted inventory on people using the Ticketmaster model…1000 dollar cars end up doubling or even quadrupling in price if you elect to use their transportation. If you want to do this just pay up for a dealer license & go to normal auctions; don’t fall for this scam..:skid:Version: 6.4.8

Don’t botherThink it’s a Pure sale, it’s not, even if your the highest bid you won’t get it unless the seller approves. Recently they have been adding extra storage fees even though I was still within my pickup date. Sometimes they are helpful and take them off. Other times they will say they are going on hold and hang up on you. (Service at locations is generally amazing after a 2 hour wait, but member services sends you to a call center overseas were they don’t know any of the policy’s, neither person understands each other, and they hang up on you randomly) Their added fees are 3 to 4 times more then other auction houses. For example if you win a $25 dollar lot it’s about 325 after fees. (They did not use the loader) Mailing fee, gate fee, environmental fee, mailing fee, desk fee, late fees even if they are closed, administrative fees, and more. Also your competing with Mexico, Africa, Middle East Europe. 70% of the time prices go way above local asking price of a un wrecked car. You simply can not compete. Damage listing is complementary, if it says run and drive and ends up not, Copart is not liable. You are stuck with it. This is just the tip of the iceberg, there’s a lot more issues..B bustinVersion: 6.4.5

Rip off. I won’t be buying from them againI won a bid at the pennsbury location in Pennsylvania and paid for the car. Ny driver was ready to pickup the car the next day and they couldn’t let him to pick it up the next day because they said he needed to schedule an appointment which wasn’t until 7 days after the vehicle purchased date. Copart start charging storage fees after 3 days including the day the vehicle was purchased so technically 2 days. Can someone explain to me how it is my fault and now I have to pay storage fees when I am ready to pickup my vehicle from their lot? This is absurd and they should be absolutely ashamed for charging customers storage fees when they set things up for customers to never be able to pickup their car in time without incurring storage fees..Gogotonic1Version: 6.3.5

App is good, service is notThe amount of fees is ridiculous. Before you decide to purchase anything from these people, comb through their website and make sure you’re aware of ALL the fees, you will be paying hundreds/thousands more than the final sale price. I Have purchased three vehicles here in the past few years, and every time it feels like there are new fees added. Now you can’t even access your saved searches or watchlist without a paid membership...features that provide nothing, except making the app easier to use, have to be paid for...WITAF. Won’t even get into the inaccuracies of the cars upon pick-up..XpOisoneDreMedYxVersion: 5.8.3

Can’t bid on anythingHow ridiculous. If someone has money, they should be able to bid and buy any car. Dealerships shouldn’t be the only ones getting deals on cars! I saw a lot of cars, some with issues I knew I could fix, I was very excited because I thought I was gonna get a deal on a cheap car I could fix up because I need a cheap temporary car, I got my hopes up and go to bid for the first time and A message pops up saying I do not have a license to bid on it. Well if I don’t have the right license, I should not even be able to view the cars to get my hopes up. Yeah you can get a broker but that seems like you could loose money as they charge a $400 deposit and who knows what other fees. Pretty disappointing.KfjudndifnfjfffVersion: 5.1.1

Horrible ExperienceI rarely leave app reviews, and ever rare when it’s a 1-star. CoPart took a fluid easy experience and made it as complicated as possible. Apps. Queues. Separate apps. Everything is absolutely unnecessary. If you pickup a vehicle, you now need a separate app and schedule an appointment to pick up a vehicle. If there are no days or times available within your 3-day storage period, you have to pay them, for THEIR screw up. This is also illegal for them to charge you for something that isn’t in your power/authority. It was a much faster and smoother experience before. CoPart needs to fire whoever thought this system was better. Longer waits. More fees. More steps..AegisCruiserVersion: 6.2.4

Juice ain’t worth the squeezeWe have had a working relationship with Copart for 15 years. Besides the app having weird quirks and having to find your own work arounds, copart is not worth it anymore. Too many vehicles where they were not what was started and copart absolving themselves of any liability. Too many photos of vehicles where it is almost like employees are encouraged to try and essentially hide damage. Never knowing who you are buying from, private or insurance. We as dealers shouldn’t have to pay a third party to go look at multiple lots. Shady business practices galore. Always increasing fees, squeezing blood out of a turnip. I hope karma bites you in hard..MoosebopVersion: 6.4.10

Sign in requirenmentI rarely write app reviews, but this got so annoying I decided to rate the app. Every time you click on a copart link, you are forwarded to the app’s sign in screen. If you don’t sign in, the app ignores the link content and goes to the search page. And if you do have the app installed it takes over every time you click a copart link, thus you cant use the web view anymore. It’s shameful how just having this app installed can limit user’s capabilities. If something is doable without the app (viewing link content without signing in) the app should at least provide the same UX, in this case it takes the full UX away..LukaLLLVersion: 6.6.3

Copart as a CompanyTerrible customer service. They won’t do anything to help you. If you ever buy a car from them, inspect it throughly because the car might not be the same as the pictures. The employees are unhelpful, the manager will give you the regional manager instead of taking care of the issue. When you get the regional manager, they can’t do anything. The auctions are fun, it’s a great place to find inventory. But it’s the details afterwards that are the biggest headaches. Anytime you have to deal with an employee there, it is an unpleasant experience and ruins the enjoyment of buying cars from Copart. By the way, app is great, haven’t had any issues with it..BrosCarsVersion: 5.8.3

Application bug keeps it signed inThis app seems to keep you signed into the account even if you try to change the password via web. I sold my phone last week and changed my password as i thought it would sign my old phone out automatically , next thing I know is that someone is placing bids on my user without me knowing. The app does not respond to a password change and keeps you signed in as long as you do not sign out manually even if you change the password it will not ask for a password update before you bid on any car. I ended up deactivating my account..Mof002Version: 5.6.3

Copart is a scamDon’t both of you’re not a car dealer. They’ll happily charge you a $100 annual fee to let you look at cars you can’t even buy. Then even in the off chance you do find a decent vehicle available to you at a decent price, you’ll them pay $600+ in fees. That’s for a $1500 vehicle. Anything more and the fees just keep going up. Complete waste of my time. Not only all this but if you go to an actual Copart lot, they carry all the cars around with fork lifts. ALL of these cars likely have some amount of undercarriage damage, whether they list it or not..Annoyed95101209818Version: 6.2.2

If only I had read reviews….I shoulld have read reviews before getting a membership with Copart. It is very difficult to actually figure out exactly what you have to do to bid. I should have researched better before I joined. And just to educate anyone thinking about becoming a member, here are some things I learned. -Most vehicles…at least the ones I found…require you either be a dealer/salvage yard or you hire a a broker. Good luck finding ones regular everyday people can bid on. -Basic membership lets you bid up to $2000. More than that requires 10%deposit ahead of time. Then if you don’t win, you have to request the deposit be returned. -You can’t look at any vehicle there unless you are a member. -When you go to preview, only the member can go into the yard to view. For example, my wife could not go in with me to preview a vehicle before bidding. -If you go to preview, its only certain days, so call ahead just to make sure. -If you go to preview, take a vest. They don’t supply them. No exceptions. You will have to go back. -Buyers fees are a little high. For a $4000 bid, you will have a $900 fee, plus $100 bidding on phone or computer fee, plus a$79 gate fee (no sure what that is, I guess a fee to actually pick up the vehicle you bought). All of these things are probably on the website somewhere and my fault for not doing better research. Event sequence for my contact with Copart: Went to look at a truck. Was not a member. Became a member, went to preview and took my wife. Only members allowed in the yard. Left and came back. Informed only certain days are preview days. Left and came back on preview day. Didn’t have a vest and was informed I had to have one. Went and bought one, then went back. Finally previewed the truck. When you become a member, make sure you check or uncheck the box for the automatic recurring membership. I eventually found that out when they deducted payment for the next year membership, which I didn’t want. If you choose to become a member of Copart, I would do it with the above it in mind..Tried_it_297Version: 6.1.1

Disappointing app experience for hawaii usersThe Copart app is a major letdown if you’re in Hawaii. The app doesn’t allow access to Copart Hawaii, even though everything works perfectly fine on the website from a laptop or PC. What’s the point of having an app if it doesn’t provide the same functionality? This inconsistency is frustrating and makes the app feel incomplete. Copart needs to address this issue and ensure equal access for all users, regardless of location. Until then, it’s not worth downloading for Hawaii-based users..Idee9551Version: 6.4.8

Terrible serviceThey always forget to send out the title or they lose it keep trying to charge me late fees when car has been picking up I had one car picked up a month ago and they still trying to charge me late fees when the car is at my shop and not at there lot all there customer service employees are useless they said they did something when they don’t and you end up talking to 5 different people and they still don’t do anything Copart is just over hyped I recommend switching to IAA.DbdnjsVersion: 6.3.1

Bad serviceMost of the pictures are not in good view so the customer understands what is going on with the car and also my first visit to the location of copart it was bad experience because the people where so rod and pour customer service and the line was so slow,then they told me I have to go out there to find the car by myself in 10,000 cars out there I can’t believe it I just left the yard it was bad because there is dirt park and there is no lot number on the ground so I know where the car I was looking for it will be by the way I am taking about El Paso location. THANKS.Ivan mekhaelVersion: 5.1

Subscription fees now requiredLast time I bid a few years ago, you used to be able to bid as long as you had a credit card on file. If you won, you paid Copart’s fees + the vehicle bid price. Now, to even be eligible to bid, you have to pay a yearly subscription fee of 59$. I don’t want to pay an extra 60$, especially if I lose the auction. They still make you pay the fees on top of the subscription as well. I hate being nickel and dimed. Copart no longer makes sense for buyers who don’t purchase large volumes. What a shame..DallinatorVersion: 6.0.4

Hard to do business with this appApp constantly crashes and locks. Lost out on cars because app locks up during auction and you can't up your bid. There are often mismatches of auction count down and the auction status. One says future other has a count down. I've been the highest bidder only to find out there really wasn't an auction. Most of my saved reports no longer work? Paid $200 license fee but still have to pay Internet fee? Lot fee? Auction fee? All for the chance to wait two hours in the parking lot for the forklifts to cause extra undercarriage and bumper damage even if I buy running and driving cars. Feels like I should buy running clear title cars from Manheim. Update. Reports stopped working again? This might be the hardest company to do business with. Why does the screen spin upside down on my iPad? Coparts please fix your process..Flyboy491Version: 4.0.3.1

Change…I do not have a problem with change as long as it is for the better…. Please bring back the previous interface/look… also if I change the time zone for auctions, it would be nice if it stayed in that time zone vs me always having to change it when I reopen the app… Vehicle finder, please move the scrolling numbers for the years up or even better, let me type the year….Dicer82Version: 6.5.1

KyleI cannot register it tells me that state/province and city are invalid Like how tf is Edmonton Alberta invalid.Canal topVersion: 5.2.2

This app SUCKSTried several times to register so that I could start bidding but it seems to give me a constant error message that the province and city are wrong which is stupid because it's my personal address. Probably for the best, it seems like a scam anyway..Not applicapleVersion: 5.2.2

Latest ap update is badThe latest update is frustrating specifically on iPads. To view the pictures in HD the photos end up rotating and each picture has to be clicked on individually to see in HD. Very frustrating and not user friendly like it was before the update. Wish I could go back. Please fix the issue!.Chris review 12Version: 6.5.5

ScammersI have a friend of mine who bought a vehicle from them listed as Run&Drive but the engine of the vehicle was totally broken so the car needed a new engine and they refused to reverse the sale. Don’t trust these guys if you wanna buy a vehicle from different state or city good luck with that because you will have to travel all the way in order to preview the vehicle before bidding..MorgmandemdVersion: 6.5.5

Overpriced, New view rules, impossible to refund deposit!!I have very bad experience working with Copart. This include overpriced prebids and sellers expecting value, cars going for 3 circles. Bought 2 cars 1 salvage, 1 active, both in final are way more of market value, they hide a lot of mechanical issues. Figure all that tried to refund my deposit 6 months past- no success, support just “sorry” for that and nothing else, sending my case on second level and quiet there… not recommend. All my friends quit Copart because of prices.Alexsales 7Version: 6.5.4

To cheatIncorrect information from the owner to the mechanic to the marketer. Intentional fraud in losing the car key due to failure to detect damage to the machine. Taking the floor mats. I don’t know what the purpose is. Writing the car runs R but the mechanic did not write. The car needs a new machine. Fraud after fraud. Why the fraud. Give correct details to determine the value. The commodity and the rights to buy and sell. Also, to raise a complaint to the administration, all employees and managers evade financial rights. For example, I bought a car. The mechanic inspected the car and said that it works, there are no problems. When the car is present, the machine does not work. When a complaint is filed, all of the administration evades their mistakes, and there is no preservation of the rights to the commodity and safety..XmaherxVersion: 6.2.8

PicturesCopart has given special instructions to photographers they dark up the damage part of the vehicle and give good exposure to the undamaged and hide pictures for actual damage . That’s why people losing faith in their geniuiness.MKBPALVersion: 6.2.6

Crooks at the Oshawa location Canada 🇨🇦Sized engine marked as run and drive ..apparently rats 🐀 ate the serpentine belts off and poked a hole under chaise lol.0xroyalx0Version: 6.2.5

LiarsI got the plan for year but took them forever to get it done so I missed out on the vehicle I wanted to buy. I call them and wanted my money back. The lady told me that my plan won’t start til I buy first vehicle. I said that fine. Year went by not using it cause I work a lot and they want another payment. I call and told my problem and nothing they can do. Lairs they are. Crooks. They should have it all recorded and the woman that told me this should be fired..SkylinegtrguyVersion: 6.0.3

NoAn assault on my eyes. What were you thinking with the latest update? A big step backwards..CumshotwoundVersion: 6.0.2

The Worst App‏I would like to get my money back because the app does not work and it does not allow me to bid to buy a car.A AlSharifiVersion: 5.9.7

1998 Toyota pradoAfter paying to bid only went to 1300 why can’t I bid more . I have to pay more again?.Mario 1911Version: 5.9.3

Can’t Favourite or Add To Watchlist After Update😡.DoctorLexyVersion: 5.8.3

No communicationI have won auctions and I’ve waited for approvals to see if I have won the item and I don’t hear back. I just find out a day and a half later my bid wasn't excepted. Maybe I was only $100 away if they wanted $100 more $1000 more I would like at least a counter offer? I have won the same item multiple times and no counter and still no answer of what they want wasting your time and my time..Fefe6978Version: 5.7.2

Half truth is still liesI have bought more than 6 units with all not well represented , full information on the condition of units will help people take gud decision Let us have all the information of the unit Copart to a buyer point of view is becoming a dumping place.Buyers losesVersion: 5.7

Very bad serviceVery bad service.CalgryVersion: 5.6.6

Wrong infoSometimes sell vehicles with wrong info.123465 ab ltdVersion: 5.6.2

Impossible to registerCan not register using my Rocky Mountain House, Ab. or Calgary, Ab. addresses..TheMayellManVersion: 5.3.3

Need to see vehiclesNeed to be able to view the vehicles. Hard to bid on something you can’t see..Ktel12345Version: 5.3.1

Not workingMy dads done business with this website for a while and has always been happy I thought I’d give it a try but it won’t let me sign up for some reason..ChuckslokoVersion: 5.3.1

UselessIt saying city and province do not match..RanjithKaaVersion: 5.3.1

I cannot registre, that tell mi error state ,city adresseI cannot registre, that tell mi error state ,city adresse.NianguissVersion: 5.3.1

Useless AppThe main need for a Copart app is so you have mobile access to the auction. VB2 auction requires Java which is not available for Ipad or IPhone. Someone please develop an app to support the auction without downloading Java.MobiletaggVersion: 1.0

Support for iPhone 6 and 6+I would really appreciate if you can fix resolution for iPhone 6/6+ unless I feel like I'm using iPhone 4..Alex.AnishVersion: 3.3.2

Ultra slowTakes way to long to load up coming auctions and to load the next cars!!! Fix it make the app faster!!!.Flako35Version: 3.1.0

Payoneer 💰Payoneer is an online payment platform that lets you transfer money from any corner of the world! A best and must have payment service for every blogger, traveler, freelancer, affiliate marketer, consultant, virtual assistant, business person, online sellers, and receivers. Earn $25 for free by joining Payoneer. Sign Up Now!AdvertorialVersion: 6.7.7