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Duo Mobile Customer Service

  1. Duo Mobile Customer Service
  2. Duo Mobile App Comments & Reviews (2024)
  3. Duo Mobile iPhone Images
  4. Duo Mobile iPad Images

Duo Mobile works with Duo Security's two-factor authentication service to make logins more secure. The application generates passcodes for login and can receive push notifications for easy, one-tap authentication on your iPhone, iPad, or Apple Watch.

Additionally, you can use Duo Mobile to manage two-factor authentication for other application and web services that make use of passcodes.

Note: For Duo accounts, Duo Mobile needs to be activated and linked to your account before it will work. You will receive an activation link as part of Duo's enrollment process. You may add third-party accounts at any time.

License agreements for third-party Open Source libraries used in Duo Mobile can be found at https://www.duosecurity.com/legal/open-source-licenses.

Duo Mobile App Comments & Reviews

Duo Mobile Positive Reviews

Duo Secure LoginI thought it would end up being another cumbersome addition to accessing our work network but, it is actually very seamless once it is set up. I actually like it way better than many I have to use because it not a situation where I have to receive a text and then type it in on the computer. Simply login the way you normally do and your Duo app will just ask if you want to give permission and it literally gives you two boxes like in those letters kids would write to someone they like asking if they wanted to go steady and at the bottom would be two boxes and they would say check yes or no! It pops up automatically so no need to open the app first. It is actually that easy, way more easy than working up the courage to write a love letter asking someone to be you boyfriend or girlfriend much less giving it too them and going’s crazy waiting for it to be returned with the right box checked!.Version: 4.34.0

Easy to use and effective for folks with brainsI don’t write reviews, but I felt compelled to do so here. I work in IT and since we adopted DUO, it has proven to be effective and easy to use for the vast majority of users. The one’s that have problems are generally the ones that don’t know how to operate their devices, or they take issue with our policies because they have poor personal information security. These are exactly the people that force companies to adopt stricter security in the first place. I cannot speak to the complaints of folks who choose to use it for accounts that are not connected to a work or school environment, but if you get a new phone or lose or damage your phone, of course it locks you out of everything. That’s what it’s designed to do..Version: 4.49.0

Saves My Facebook Account From HackersI set up this app some time ago, and just yesterday, Facebook sent me an email telling me that a request to change my password had been received and it gave me a passcode. It wasn’t me that was requesting it. Talk about a scam. Because of this app, I know that the passcode is provided by DUO and not Facebook. So, I just smiled because I knew my page was protected. BTW if you get one of these emails, don’t click on anything, just delete it. It’s tempting to click on that “if it isn’t you requesting the change, click here.” But, don’t do it. It could be the hacker trap. So, it’s worth the peace of mind to have this app helping to secure my account. Thanks.Version: 4.55.0

Useful AppI first found out about the app when it was required by my company. Since then have added it for personal applications that allow two factor authorization (2FA) via an app as it is more secure than using text messages for 2FA. In all due respect (and I mean that) it seems a number of the complaints about the app are really a result of company policies requiring multiple log-ins or not allowing users to stay logged in when inactive for a period of time, requiring another log-in. That’s not the fault of the 2FA app. Not saying this app is perfect and I haven’t used other similar apps so I cannot compare. But for my purposes it has worked well..Version: 4.33.0

Duo mobile worksWhile the other 3 dual authentication apps on my phone work sometimes, DUO is the only one who has yet to let me down more than a few dozen times since passwords became an insecure means of data protection. Definitely beats email or sms verification. I miss the days where it was just a matter of finding the guy with the key to the filing cabinet you needed to get into. That was me… the keeper of keys. That role kept me employed for years but now big tech comes along and starts automating the jobs of hard working Americans just trying to provide for their families. It’s a shame what this generation has done to this country….Version: 4.37.0

Admin perspectiveStraightforward setup, easy integration, and so far no issues replacing phones. Using strictly to secure an AD based infrastructure hosted on prem, RDP and VPN connections for users, admin creds and elevation on servers and certain cloud based dashboards. We do have a small number of non smartphone users getting auth via phone call. We do not allow users to apply duo to personal accounts, social media etc. The vast majority of bad reviews here are from end users complaining of company policy changes or being forced to use 2FA, so take that how you will..Version: 4.39.0

Works with Apple WatchMy old school switched from duo to Microsoft and Microsoft doesn’t allow for use with Apple Watch like Duo does. I love being able to not need my phone to log into accounts and use my watch to approve a request instead. My new school uses Duo and I’m so happy to be back with how user-friendly they are. That being said, I would like to be able to choose if new devices need more security or not. Duo allows me to let them know the device is personal and on those few devices, I have not had to re-log into them which I love. But in devices that aren’t personal or shared I can say no and Duo allows for that choice. Overall great service..Version: 4.45.0

Wayyyy better than expected.First, I hardly ever write reviews. When I heard our university was adopting a dual-authentication service I imagined clicking button after button and delaying every online interaction. I have been totally satisfied - it could not be easier or quicker. When I log in on any of my devices with my (saved) credentials and click “send me a text” it comes within a second to my phone and a click the green button. Easy peasy..Version: 4.52.0

Just a click awayOh man, what to write about an app I use literally every day. It’s great! I log into my laptop. This app make a little thing pop up on my phone. I click the little thing and I go about my day. If you’re looking for a button press to add to your morning routine, there are far worse buttons than Duo Mobile. Also, maybe important, we’ve had no ransomware attacks since the IT guy put this on all of our phones. So there’s that..Version: 4.39.0

Excellent and reliableDuo is simple, it works, and it stays out of your way. It even has an Apple Watch app which is a godsend. Unfortunately, my company is being strong-armed into switching to a Microsoft solution, which, as per usual, is clunky, unpredictable, inelegant, and is basically third-rate software - and there’s no watch app either. I will continue to use Duo for as long as I can, I highly recommend it to anyone needing fast, convenient and secure authentication services..Version: 4.39.0

Better than LastPass authOut of the authentication apps I’ve had to use, this is one of the most pleasant. The push notifications work like a charm and it’s never lost all of my logins during an update (I’m looking at you, LastPass). I’d dock a star for there being no way to interface via the Okta login flow from non-JavaScript apps but that’s such a niche technical complaint that no one else will ever care. (Also, there is Okta integration at all, which is nice.).Version: 4.40.0

Good, easy to use, compatible with most products, but hard to transferGenerally good, easy to use, compatible with most sites and protocols, but they really lose points when you change phones and need to transfer the permissions to your new phone. This might sound minor, but it takes away a lot of the convenience when you have to do separate re-registration processes in every single site Duo was connected to when you change phones (& you need to have both phones when you do it).Version: 4.52.0

DUO is amazingWhat can I say? The multiple steps involved in accessing the work computer, websites and even certain apps on your desktop is sheer joy to experience. Gone are the days where everything was instantly accessible - now it’s a wonderful experience getting thru multiple layers of security, adding minutes to your not-so-busy schedule. This is what I think, feels like going to a nice retreat. Sheer joy and pure wholesome time killing fun..Version: 4.39.0

Great app, some people just don’t like 2FAIgnore people who complain about the burdens of 2FA. Those are not the problem of the app. This is a price for security and compliance. You will adjust and make sure you always have your device just like you don’t leave home without house keys. Same thing. Better than identity theft or a major data breach that gets you fired. This is the best app of the several I have used..Version: 4.32.0

SuggestionAdd “remember me” option in approval prompt on my authentication device. This option usually doesn’t work; Safari and Chrome both now have cookies and cross-tracking disabled by default and can’t be changed. On mini login windows, it also asks me for approval even though it’s on the same device I’ve told Duo to remember. Now, it’s causing issues with Canvas. When I open announcement notifications, it’s making me login to Duo on a pop up login screen even though the app itself is already authenticated..Version: 4.34.0

Easy to use, super streamlinedI’ve been using Duo for work and have previously used it at university and have had no problems. Adding new accounts is very easy and it beats carrying around a separate device for 2-factor authentications. Most of the negative reviews here are from user new to 2fa and are getting used to it, or have issues with their own organizations’ IT support. The app itself is great..Version: 4.31.0

Did not screw me over like google authenticationWhen I replaced my phone I lost all my accounts that used google authentication, did not happen to Duo tho so that’s a win in my book. It also has never glitches out on me and the push notifications sometimes have a little trouble coming through but it’s usually my own fault. I would def use duo again.Version: 4.52.0

Title blankAs a member of management involved in security oversight, it has been a great experience when our IT company recommended Duo as a solution. The mobile “push” technique is simple to use. The integration with other applications to maintain 1 MFA for all employees has been critical as well. Because it is well established it has streamlined our process when answering and proving some security questionnaires..Version: 4.52.0

Great App! Suggestion ThoughDuo is awesome. It is super user-friendly. I just have one suggestion that would be super helpful. Adding a widget that can be added to the home screen. Being able to accept a push from a widget rather than having to open and close the app saves so much time. And it would make it less frustrating to log into accounts..Version: 4.47.0

Fantastic when it worksDuo’s interface is easily navigable and using it is straightforward. Only takes a couple presses of a button to unlock anything. However, there have been multiple instances where Duo’s website/server times out no matter how many times I refresh. So what’s intended to protect me from hackers ends up locking me out! This is very frustrating as I use Duo to access my school’s dashboard and submit assignments. Not sure what the solution would be but it’s incredibly annoying.Version: 4.50.0

Simply AmazingThere is a short list of apps that I’ve never had any issues with using. Yes, I know that it doesn’t have all the bells and whistles that Chrome, GMail, or some other apps have, but that’s not what they’re going for with this product. It does what I need it to do and has never had any issues, ever…no seriously, ever. I can’t say that about many other apps..Version: 4.59.0

Leave app each timeIt’s frustrating that you have to leave the app each time to refresh the accept the login. Prior to the update the alert would come this is handy when your signing into multiple accounts. Having to leave the app each time you have to use it makes the app feel cheap and clunky. Unfortunately we have to use this app for multiple sign ins and having leave the app each time to refresh it is annoying.Version: 4.50.0

Works wellI’ve used the app for a while now, no issues it works great! Only thing is it seems there is always a notification about updating to newest software even if it was updated recently. Unless it has been months couldn’t that be optional? Must ppl do not update software every time a new version comes out..Version: 4.39.0

Security FeatureThis is the perfect tracker for people working from home or anywhere really. We use this to verify information and to check login times to make sure they are actually working and logged in. Its also a great security tool to verify logging into the corporate network. This is a great tool for everyone to be on time and stay safe..Version: 4.39.0

IOS notification auto dialogue box too smallI bet this is not under your control (I am an iOS dev myself, I know how iOS can be) but sometime ago the notification banner to accept with requests shrank, and is now harder to tap. I don’t mean the banner itself, but the “Accept/Decline” dialogue that appears when you pull down on the auth notification banner.Version: 4.39.0

So simple and easy; terrific tool!I use DUO now regularly. We (me and another person) set it up at our company for security, and “almost ‘none’,” if any, of our employees had issues learning how to us it, and have zero issues since. Really appreciate great tools that is easy to setup, easy to teach, but hackers and other cyber criminals can’t maliciously break into..Version: 4.37.0

Preferred MFA toolPersonally enjoy using Duo as my MFA tool as opposed to Google or Microsoft. Interface is clean. Approving pushes work well on both phone and watch. Apple Watch app is also nice for looking up codes. Wish push would come to my Watch even when phone screen is unlocked, but that is the only real issue I have with it..Version: 4.39.0

Really NiceEver since I was introduced to this app by a friend of mine I’ve never had any complications with it at all! It’s the best two factor app I’ve came across. I temporarily disabled my instagram account for months almost a year… Deleted the instagram app & because of duo I’ve haven’t been able to worry about losing any information I LOVE IT SO MUCH.Version: 4.34.0

Helpful and PatientMonica, Thank you for being patient with me and my phone issues. Thank you for taking the time to make sure I was set up on Duo. It’s a little intimidating going back to school at 50 and it being my first day. You made this part of my day a lot easier for me. Thank you so much 🤗.Version: 4.55.0

Just fine as an end userI don’t have to administer this thing. I DO have to use it as an employee. I can’t remember the last time I had any sort of issue using it. The push notification makes this a breeze compared to other 2-factor authentication solutions.Version: 4.51.0

AmazingYou ever need to quickly find something in your email? Worry not!!! Duo Security is here to protect and ensure it takes 2 to 3 times as long to do any easy task! It’s very safe and works consistently and I genuinely love having to have my phone around me at all times to do anything at all!.Version: 4.54.0

RemoteMy employer requires the use of this app to login remotely. I don’t know the technical inter workings of this app or how secure it is, I leave that responsibility to my employer. I have to use it to gain access when not in the office and it works every single time. It is seamless, easy and most importantly it always works.Version: 4.37.0

Solid/reliableThe app does exactly what I need it to do. My company uses Duo, so it’s required - I haven’t poked around to see what kind of features are available because I’m most interested in something being quick and easy, and this certainly is!.Version: 4.52.0

Everything just work :)I recently upgrade my iPhone to a newer model, I notice it has iCloud backup option so I gave it a try. It just worked. I do think 2FA in general create user frustration, but to be fair, Duo is on par with other 2FA app one may even say better?.Version: 4.31.0

Great MFA Product—Does not Support Vision OSThis is a great MFA product, but I am extremely disappointed that it does not support Vision OS. This pretty much makes it useless for using the Vision Pro Horizon VMWare client to connect to servers requiring MFA via Duo from a flight (unless you buy wireless access for another device). It is such an easy port, that you would think that this is something that Cisco would have done by now..Version: 4.57.0

Not 5 starI tried to give this app 3 stars and 5 starts popped up - what’s with that? i didn’t even want to review this app but it made me. it works ok but that sort of manipulation deserves zero stars - but it’s not fair to slap the coders for a PR team that deserves to be fired..Version: 4.55.0

Great appFast and easy to use.Version: 4.57.0

Great hands-on tutorial!!Great hands-on tutorial!!.Version: 4.54.0

Works.Works..Version: 4.56.0

Very awesomeSecures my info . Top notch.Version: 4.54.0

Effective and easyStraight forward, easy to use.Version: 4.53.0

Simple. Elegant.Passwordless access is easy and seamless with this app..Version: 4.50.0

Duo great, butIt's a bit of a pain that authorization does not always come through unless you open the app. I typically warn people of this as they should be expecting the auth anyway. Otherwise, I like duo a lot and I'm glad we deployed it..Version: 4.52.0

DuoAs far as authenticator apps go, Duo is pretty cool.Version: 4.52.0

More downtime and service interruptionsDowntime and the prompt is being defective frequently in a shorter duration. I hope the company address this, because there is a business impact to it and if this is not curbed we all will be moving to google or Microsoft authenticators..Version: 4.52.0

Thank youThanks.Version: 4.50.0

Works RobustlyIt works nicely with my university account. I accidentally deleted the app, but after reinstalling everything was still there thankfully!.Version: 4.49.0

Watch app stopped accepting pushesDuo used to be great but the watch app doesn’t accept pushes any more. I have updated everything, still doesn’t work. Web site is no help.Version: 4.49.0

Duo mobileThis app is incredible!! I use it frequently and am especially impressed by the speed with which it operates. Access to my library account is virtually instantaneous. Arthur.Version: 4.45.0

You guys rock!I never knew authenticating could be so awesome!!!.Version: 4.44.0

Great appPush always works.Version: 4.43.0

Great security platformEasiest and most secure security application currently available..Version: 4.43.0

Rien a redireObligé d’utiliser cette app pour le travail, sécurisant mon compte pro. Très facile d’utilisation, très rapide et aucun problème d’installation. Bravo l’équipe..Version: 4.43.0

DuoGreat, reliable service. I know my accounts are protected..Version: 4.41.0

So convenientEasy to setup. No extra hassle with logging in. Best security software I have used..Version: 4.40.0

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 4.62.0


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Duo Mobile iPhone Images
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Duo Mobile iPad Images
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