Duo Mobile Customer Service

Duo Mobile Positive Reviews

Duo Secure LoginI thought it would end up being another cumbersome addition to accessing our work network but, it is actually very seamless once it is set up. I actually like it way better than many I have to use because it not a situation where I have to receive a text and then type it in on the computer. Simply login the way you normally do and your Duo app will just ask if you want to give permission and it literally gives you two boxes like in those letters kids would write to someone they like asking if they wanted to go steady and at the bottom would be two boxes and they would say check yes or no! It pops up automatically so no need to open the app first. It is actually that easy, way more easy than working up the courage to write a love letter asking someone to be you boyfriend or girlfriend much less giving it too them and going’s crazy waiting for it to be returned with the right box checked!.The Chossen Warrior JoshuaVersion: 4.34.0

Easy to use and effective for folks with brainsI don’t write reviews, but I felt compelled to do so here. I work in IT and since we adopted DUO, it has proven to be effective and easy to use for the vast majority of users. The one’s that have problems are generally the ones that don’t know how to operate their devices, or they take issue with our policies because they have poor personal information security. These are exactly the people that force companies to adopt stricter security in the first place. I cannot speak to the complaints of folks who choose to use it for accounts that are not connected to a work or school environment, but if you get a new phone or lose or damage your phone, of course it locks you out of everything. That’s what it’s designed to do..BassoonistaVersion: 4.49.0

Saves My Facebook Account From HackersI set up this app some time ago, and just yesterday, Facebook sent me an email telling me that a request to change my password had been received and it gave me a passcode. It wasn’t me that was requesting it. Talk about a scam. Because of this app, I know that the passcode is provided by DUO and not Facebook. So, I just smiled because I knew my page was protected. BTW if you get one of these emails, don’t click on anything, just delete it. It’s tempting to click on that “if it isn’t you requesting the change, click here.” But, don’t do it. It could be the hacker trap. So, it’s worth the peace of mind to have this app helping to secure my account. Thanks.SteffRaeBullShintoVersion: 4.55.0

Best all around solution, especially for the moneyWe looked at quite a few of the available 2FA / MFA solutions for our organization, both paid (and some VERY Expensive) and free for our use cases. In the end, Duo was really the only solution that checked all the boxes we needed for our security compliance and provided the clients for our platforms, windows and linux. And it has a pretty nice admin interface with everything you need. And it didn’t break the bank. I honestly don’t think we’ve had to call support more than once, and they were able to fix our issue pretty quickly. Not sure how much more you could ask than that..H8tank88Version: 4.74.1

Useful AppI first found out about the app when it was required by my company. Since then have added it for personal applications that allow two factor authorization (2FA) via an app as it is more secure than using text messages for 2FA. In all due respect (and I mean that) it seems a number of the complaints about the app are really a result of company policies requiring multiple log-ins or not allowing users to stay logged in when inactive for a period of time, requiring another log-in. That’s not the fault of the 2FA app. Not saying this app is perfect and I haven’t used other similar apps so I cannot compare. But for my purposes it has worked well..MaxBrownDogVersion: 4.33.0

As a user, it’s easy and worksAs an end user, Duo is dead easy and works. When logging in elsewhere, a button pops up here saying “Is this you? Yes No”. There is no number to type in, or complicated process, or waiting. By and large the button pops up about 2 seconds after attempting to log in, which is fast enough. And there is Apple Watch support, which makes it really easy to just tap “yes” on the watch screen. I have no idea how hard it is to administer. That might be easy, or it might be a mess for all I know. But for an end user, this has been one of the easiest secondary validation systems I’ve used..SeishinoVersion: 4.75.1

Duo mobile worksWhile the other 3 dual authentication apps on my phone work sometimes, DUO is the only one who has yet to let me down more than a few dozen times since passwords became an insecure means of data protection. Definitely beats email or sms verification. I miss the days where it was just a matter of finding the guy with the key to the filing cabinet you needed to get into. That was me… the keeper of keys. That role kept me employed for years but now big tech comes along and starts automating the jobs of hard working Americans just trying to provide for their families. It’s a shame what this generation has done to this country….Capital_GainzVersion: 4.37.0

Ask a better questionIf you want to know if your app works well and meets my needs, ask that. It currently asks if I “enjoy” Duo Mobile, and the only honest answer to that is “no”. Not many are going to “enjoy” multi-factor authentication. We tolerate it because the world is full of bad actors. Ask better questions if you want to better understand user experience. I guarantee I’m not the only person who will refuse to give you a “Yes” because “No” is the accurate answer to the question you have presented..RandomPerson18274Version: 4.88.0

Works with Apple WatchMy old school switched from duo to Microsoft and Microsoft doesn’t allow for use with Apple Watch like Duo does. I love being able to not need my phone to log into accounts and use my watch to approve a request instead. My new school uses Duo and I’m so happy to be back with how user-friendly they are. That being said, I would like to be able to choose if new devices need more security or not. Duo allows me to let them know the device is personal and on those few devices, I have not had to re-log into them which I love. But in devices that aren’t personal or shared I can say no and Duo allows for that choice. Overall great service..Ari70668Version: 4.45.0

Really nice, but needs better organization toolsIt has everything I need in one of these 2fa apps. It’s easy to add keys. It’s not incentivized to favor certain accounts more than others (ahem, google and Microsoft 2fa). The only reason I put 4 instead of 5 is that I haven’t found a way to collapse any of the accounts for easier browsing. I have a lot of accounts requiring 2fa and that leads to a lot scrolling when I open DUO. It would be really convenient to put some accounts in folders (tabs on the left margin?) or tag them and filter, just something to allow me to look at a useful subset..He-bgbzVersion: 4.89.0

Admin perspectiveStraightforward setup, easy integration, and so far no issues replacing phones. Using strictly to secure an AD based infrastructure hosted on prem, RDP and VPN connections for users, admin creds and elevation on servers and certain cloud based dashboards. We do have a small number of non smartphone users getting auth via phone call. We do not allow users to apply duo to personal accounts, social media etc. The vast majority of bad reviews here are from end users complaining of company policy changes or being forced to use 2FA, so take that how you will..TS @ MCVersion: 4.39.0

It’s good BUTWorks well only thing that annoys me is the constant pop-up that I need to update. Yes, I know I need to update. I’m not gonna do it until I feel ready. Don’t pop up every single time. I use the app to update. Allow me some sort of way to turn off that my administrator recommends I update. Yes I know. I am being recommended to update. Yes, I know. I’m being recommended to update. Yes, I know. I’m being recommended to update. Yes, I know it’s recommended. I update. Yes, I know it’s recommended. I update. See how annoying that is to have it show up over and over again? imagine it on your phone as a pop-up. just let me turn off that one notification..KatbugnobeVersion: 4.75.1

Enjoy it but hope more maintenanceI have been using duo for years. I enjoy it’s widespread applications and easy to use. However, it seems to be less maintained recently. The app on my phone has stopped popping up notifications for a few years. I have tried to open all the notification access for it, reinstall it, etc. but it never works and now every time I use duo, I need to manually locate the app on my phone and open it so that I can see the verification page. So I hope this app could be better maintained and I am willing to pay for the service..小能爸爸Version: 4.65.0

Great AuthenticatorGreat authenticator for work/school. Constructive criticism for duo mobile: Latest update may have fixed the high latency response times recently and is now authenticating in no less than 10 seconds, would be nice if it was 5-10 seconds but that’s life, maybe it can happen in 5 years... Before it was taking 15-30sec, which wasn’t taking forever to authenticate but it wasn’t fast either, to the point that I have to go do other important work things than to wait for a darn authenticator..Scott523Version: 4.78.0

Duo Mobile is hella easyI know everyone hates having to do anything for access but if I had to choose an Authenticator, I’d choose Duo. Why? 1) it’s so much easier than Microsoft Authenticator; I understand what they’re asking me to do, and the screens don’t look crowded and sterile 2) it doesn’t make my phone slower! 3) it hides itself until I need to use it. It’s like it’s not even there. Finally my company has set it up so that I use super easy access methods (touch id and security keys. Touching things is my specialty so this is a win for me..DeiEllisVersion: 4.63.0

Verma, PremVery polite and patient to help me restore my password. I truly appreciate his patience. Usually I get on the phone someone that is so hard to understand and as they have a heavy accent, but this person, though he had a heavy accent, he spoke slow and I could understand everything he asked me to do through the phone. Though he had a really hard time too trying to recoop my password and the system for some reason wouldn’t take it. So, thank you very much for your help and patience..WenpolVersion: 4.67.0

Terrible app for such an important matterThe app is cumbersome and every time you have to to log in you have to go through a long process. The interface is not intuitive at all and you cannot download your pay stubs in any way except or course by taking screenshots I'm surprised that such a delicate and important matter is handled through such a bad app 5 starts?? How many bots did they use to reach 5 stars? Believe me you will have to go to the office any time you need any documents from the app because it's just simple impossible to get them otherwise..TheresnocertaintyVersion: 4.59.0

Consistently reliable and responsiveOur enterprise has used Duo for about 4 years now, and it has worked consistently and expediently the whole time. We have used Duo for all of our 2-factor authentication needs and regardless of the site or system it comes through without fail. Responding off of my watch or hard-pressing off the phone notification make acknowledgment of login requests so easy. Definitely a quality solution..NOSHELTRVersion: 4.68.0

Wayyyy better than expected.First, I hardly ever write reviews. When I heard our university was adopting a dual-authentication service I imagined clicking button after button and delaying every online interaction. I have been totally satisfied - it could not be easier or quicker. When I log in on any of my devices with my (saved) credentials and click “send me a text” it comes within a second to my phone and a click the green button. Easy peasy..AirTayVersion: 4.52.0

Just a click awayOh man, what to write about an app I use literally every day. It’s great! I log into my laptop. This app make a little thing pop up on my phone. I click the little thing and I go about my day. If you’re looking for a button press to add to your morning routine, there are far worse buttons than Duo Mobile. Also, maybe important, we’ve had no ransomware attacks since the IT guy put this on all of our phones. So there’s that..Whennim64Version: 4.39.0

Excellent and reliableDuo is simple, it works, and it stays out of your way. It even has an Apple Watch app which is a godsend. Unfortunately, my company is being strong-armed into switching to a Microsoft solution, which, as per usual, is clunky, unpredictable, inelegant, and is basically third-rate software - and there’s no watch app either. I will continue to use Duo for as long as I can, I highly recommend it to anyone needing fast, convenient and secure authentication services..Fjord PrefectVersion: 4.39.0

GreatOut of all the authenticators that I’ve been forced to use this has been the most comfortable and easily implemented. My only wish was that I could set the push notification to only ever go to my watch, because it’s always the most satisfying feeling getting to just click a button on my watch and enter versus having to Scroll through my phone that just happens to be open face down on my desk..Conflicted in ColumbiaVersion: 4.82.0

Better than LastPass authOut of the authentication apps I’ve had to use, this is one of the most pleasant. The push notifications work like a charm and it’s never lost all of my logins during an update (I’m looking at you, LastPass). I’d dock a star for there being no way to interface via the Okta login flow from non-JavaScript apps but that’s such a niche technical complaint that no one else will ever care. (Also, there is Okta integration at all, which is nice.).Dan236783Version: 4.40.0

Good but not always reliableThis program has mostly worked well for us. There has been a couple times, however, when the dialogue box won’t come up like it should, which prevented us from connecting to the VPN. When this happens, we keep trying to manually connect, but the dialogue box doesn’t pop up. This happens twice a year. We usually need to re-install the program to fix it. Other than that, when it works it’s great and easy to use..HeisenbergSaysVersion: 4.62.0

Good, easy to use, compatible with most products, but hard to transferGenerally good, easy to use, compatible with most sites and protocols, but they really lose points when you change phones and need to transfer the permissions to your new phone. This might sound minor, but it takes away a lot of the convenience when you have to do separate re-registration processes in every single site Duo was connected to when you change phones (& you need to have both phones when you do it).KMCF1234567Version: 4.52.0

DUO is amazingWhat can I say? The multiple steps involved in accessing the work computer, websites and even certain apps on your desktop is sheer joy to experience. Gone are the days where everything was instantly accessible - now it’s a wonderful experience getting thru multiple layers of security, adding minutes to your not-so-busy schedule. This is what I think, feels like going to a nice retreat. Sheer joy and pure wholesome time killing fun..MJ_DeuxVersion: 4.39.0

Easy and quick to use Duo mobileDuo mobile is easy and quick to use. It makes a big difference when I can log in quickly and easily because I have to log in frequently. Other authentication routines where you have to find the message with the 8-digit number in small print and enter it take irritatingly more time and effort. Duo mobile is fast and smooth..ETinRVAVersion: 4.67.0

Annoying feature when accessing from lock screenThe extra layer of security is very nice and it integrates seamlessly into an existing network, but the newest update is very annoying to access from my phone lock screen. The new authentication method has you inputting numbers to match and when accessing the App itself it gives you a numpad, BUT when you open from the lockscreen it gives you a whole keypad which makes the experience kinda bad. If they could fix this it would be awesome.SheerLove22Version: 4.73.0

SuggestionAdd “remember me” option in approval prompt on my authentication device. This option usually doesn’t work; Safari and Chrome both now have cookies and cross-tracking disabled by default and can’t be changed. On mini login windows, it also asks me for approval even though it’s on the same device I’ve told Duo to remember. Now, it’s causing issues with Canvas. When I open announcement notifications, it’s making me login to Duo on a pop up login screen even though the app itself is already authenticated..MeantomatoesVersion: 4.34.0

Great app, some people just don’t like 2FAIgnore people who complain about the burdens of 2FA. Those are not the problem of the app. This is a price for security and compliance. You will adjust and make sure you always have your device just like you don’t leave home without house keys. Same thing. Better than identity theft or a major data breach that gets you fired. This is the best app of the several I have used..Relaxin'JoeVersion: 4.32.0

I fear writing a bad reviewI am having trouble logging into all my accounts today but I fear writing a bad review because I don’t want to answer a series of annoying questions while I am frantically trying, desperately, to get back to work. If you want info on your procures- monitor how many login attempts, passcodes and such fail and how much time passes before Duo is confirmed. Respectfully, It may be an eye opener..Mr. SchnakenbergVersion: 4.84.0

Good, but two-way authentication would be betterThis works, but I’ve come to prefer the added security of Okta’s two-way authentication (in which both the login device and the authentication device have to provide information about the other, requiring them to be in the same place). One-way authentication can allow for remote authentication, which can be fine for certain accounts, but not for others..Byrd NickVersion: 4.63.0

This one is best in classWhat I like about Duo is it is reliable, without being overly cumbersome. This is particularly important these days and in WFH environments as enterprises seem to be asking for authentication more frequently. While this may be necessary, it is annoying. But Duo keeps it relatively quick, simple and straightforward. I have one workplace using Duo and another using a competitor, and I much prefer the first for authentication..Allston-TollcrossVersion: 4.65.0

Easy to use, super streamlinedI’ve been using Duo for work and have previously used it at university and have had no problems. Adding new accounts is very easy and it beats carrying around a separate device for 2-factor authentications. Most of the negative reviews here are from user new to 2fa and are getting used to it, or have issues with their own organizations’ IT support. The app itself is great..QuizzicalamyVersion: 4.31.0

It just worksThe university I work at uses Duo for authenticating EVERYTHING, and if it was any less than perfect this would be a huge annoyance. But the prompt and acknowledgment are nearly instantaneous so it takes almost the same amount of time to log in as it would without 2FA. Since I interact with Duo 20+ times a day (I need to access dozens of authenticated services), that’s really saying something.MrKlempaeVersion: 4.76.0

Works great for what it isOnly complaint is that I hate dual factor authentication (though it seems to be the direction EVERY company is forcing its consumers these days…), and so anything to speed up the process is appreciated. I wish that instead of having to open the app all the way in order to authenticate, you could do it from the Lock Screen or from the drop-down banner without having to fully open the app first..*~DXC~*Version: 4.86.0

Did not screw me over like google authenticationWhen I replaced my phone I lost all my accounts that used google authentication, did not happen to Duo tho so that’s a win in my book. It also has never glitches out on me and the push notifications sometimes have a little trouble coming through but it’s usually my own fault. I would def use duo again.Jon GodfreyVersion: 4.52.0

Fantastic when it worksDuo’s interface is easily navigable and using it is straightforward. Only takes a couple presses of a button to unlock anything. However, there have been multiple instances where Duo’s website/server times out no matter how many times I refresh. So what’s intended to protect me from hackers ends up locking me out! This is very frustrating as I use Duo to access my school’s dashboard and submit assignments. Not sure what the solution would be but it’s incredibly annoying.GoodJobSonVersion: 4.50.0

Great App! Suggestion ThoughDuo is awesome. It is super user-friendly. I just have one suggestion that would be super helpful. Adding a widget that can be added to the home screen. Being able to accept a push from a widget rather than having to open and close the app saves so much time. And it would make it less frustrating to log into accounts..Vegetable enjoyerVersion: 4.47.0

I don’t speak GermanI opened my duo mobile app for the first time and I was surprised to see it was in a language that I do not speak. So I found the settings icon to hopefully change the language back to English. My sister was trying to find the language setting on her phone cause hers was in English and there was no option! So I am stuck with a German Duo Mobile app. It could be a good feature to ad so people can actually use the app..EjremundVersion: 4.80.0

Leave app each timeIt’s frustrating that you have to leave the app each time to refresh the accept the login. Prior to the update the alert would come this is handy when your signing into multiple accounts. Having to leave the app each time you have to use it makes the app feel cheap and clunky. Unfortunately we have to use this app for multiple sign ins and having leave the app each time to refresh it is annoying.Kevinaa418Version: 4.50.0

Not 5 starI tried to give this app 3 stars and 5 starts popped up - what’s with that? i didn’t even want to review this app but it made me. it works ok but that sort of manipulation deserves zero stars - but it’s not fair to slap the coders for a PR team that deserves to be fired..Anonymous@&$@Version: 4.55.0

5 starsEasy to use, straightforward.Nmslese999Version: 4.76.0

Great MFA for SnowflakeSimple to setup, simple to use, no nonsense..Frank BinetteVersion: 4.75.1

Good appDoes not support some websites.NamiorfalVersion: 4.76.0

Quick and easyVery easy simple and convenient dual verification application. I’ve tried other ones that take 10x as long to verify.Big Dougi3Version: 4.75.1

Duo mobileWorks excellent..GregsguitarzVersion: 4.74.1

AMAZINGDuo mobile is amazing! as the title suggests this app is truly fantastical, I can’t live without it anymore. It’s like a drug to me!.Noah wunVersion: 4.74.1

Added layer of securityDUO reassures me that my data (to which I’m logging in) is well protected and secure. easy to use. just jont misplace your smartphone!.Caolyn VanVersion: 4.74.1

Smoothest 2FA I’ve triedWorks every time. Quickly prompts. Highly secure. Really love the app..Somewhat optimisticVersion: 4.74.1

Duo is easy and fastMy other organisation requires MF authentication by signing into their app, then getting the notice. With Duo, it’s all in one step. Much easier when I have four profiles that I float between during my day..Chris’ Grand-Wizardly ReviewsVersion: 4.73.0

ThanksThanks for the great service.Nail pollishVersion: 4.73.0

60% of the time60% of the time it Works every time.Dr smith34Version: 4.73.0

The best!!!!The best authentication app I’ve ever used..Stephen-HoVersion: 4.72.0

DueExcellent security Thanks.Green Eyes CanadaVersion: 4.72.0

Works fineI don’t get why the reviews shown here are only 1 star reviews that make no sense. The app works fine for me and I don’t see what data they could possibly collect or sell that any other thing which requires a log in would also have access to..Viscidsquare040Version: 4.72.0

Only Good OneThis is the only two-factor authentication app that doesn’t make me want to take a bath with a toaster. Shout out to the developers..Emily Claire MVersion: 4.69.0

Duo MobileAwesome.Simza76Version: 4.69.0

ReviewIt’s alright.J12721Version: 4.69.0

It worksIt sure does work. Great job.Sheep overlordVersion: 4.69.0

LOVE DUOBest app ever.TEAM GTA YYCVersion: 4.68.0

Missing support for Apple Vision Pro2FA is important for our organization. Thankfully, Duo Mobile is simple to use and minimizes the irritation from having to confirm our identity. However, recently I have started using an Apple Vision Pro to work with my organization, and using Duo Mobile has become a hassle because the app, even though available on all mobile platforms, is unavailable on visionOS—developers should take note that porting the iOS version to visionOS should be rather easy, and unlocking with Optic ID is quite secure. Instead I have to manually enter my phone’s passcode to unlock it (Face ID doesn’t work with the headset on) before approving the login. I hope support for Apple Vision Pro will come sooner than later..Gilles-PhilippeVersion: 4.69.0

Beat authentication appEvery organization should use this. I hate all others ones. This one is so easy to use. Great job developers!.Jb12234432Version: 4.66.0

A great productI am really enjoying DUO. It never let me down..MehdiTrntoVersion: 4.66.0

HappyEasy to work with..Lychan1948Version: 4.65.0

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Duo Mobile Negative Reviews

Maddeningly glitchy with WatchOS 10The Duo Watch app used to be a massive time saver when logging into my work network: A pushed prompt would pop up almost immediately when I wanted to log in, I tapped Accept, and I’m in. One tap on my wrist for the entire 2FA process is as efficient as it can get. You can also get codes from it manually for things that don’t use push approvals, and that’s it—like a good Apple Watch app it does only a couple of things, and it does them quickly and efficiently Or rather DID, past-tense. As of watchOS 10, when I tap “Accept”, nearly all the time it launches the app and does not accept anything. There isn’t even a way to get it to ask again at that point, and the Watch app intercepts the notification on the phone, so now I have to get my phone out and manually open the Duo app to get a prompt and complete authentication. Instead of making things faster, it’s even slower, because without the prompt on the phone there’s extra steps just to get to the app. I’m guessing that the interface tweaks in watchOS 10 somehow messed up the accuracy of button tap detection, but every other app works fine, the button is huge, and no matter where I try to aim it doesn’t seem to help. More to the point, this should have been worked out before release. It’s time-wasting enough that I’m likely to uninstall the app so I can at least save time on my phone by having a notification there..MakosukeVersion: 4.50.0

Cross-platform bad UIThis is a typical app using cross platform APIs, with a user interface that looks non-native, behaves non-native, and has an excessive memory and storage footprint for the very minimal functionality it provides. The entire user interface design is specifically bad in how it positions a button named "I'm not logging in" tightly between the "Verify" button and the numeric keypad. This bad design choice causes numerous situations where the user may be attempting to input a number, or select "Verify", and ends up selecting "not logging in" instead. This product is a typical outcome of software production decisions made by people who don't really know nor care about the target platform for the product, bad API choice decisions, causing complete disconnect from the platform on which it runs. Notifications work only sometimes, and sometimes without any audio despite the system having alerts turned on and audio enabled for notifications. It seems likely that the high average rating on the App Store is due to the typically sneaky practice by the software producer, when asking the user from time to time "do you like this product", and if the user answers "yes" the app will automatically direct the user to the App Store , whereas if the user answers "no", the user will not be directed to the App Store. If this product wasn't the only app allowed by the employer to be used for log-in authentication, I would never voluntarily choose to use it..MitjaVersion: 4.76.0

Duo won’t work if you ignore daylight savings time.Yes some people function better without allowing the phone to change the time because of daylight savings time. We become more productive go to bed on time and come to work early because we don’t follow societies time standards. So why is duo forcing my time to be the server time? I get the notification to approve the push and then I get a pop up that my time is wrong and won’t let me authenticate. You already know my phone can authenticate otherwise I would have not gotten the pop up. I can still use the passcode. So why am I not allowed to press “accept” on the push notification? This is ridiculous to say the least. Stop forcing the correct time on the app when we know it can work without the correct time as that is server tracked..DeerSpotterVersion: 4.55.0

GarbageThese reviews are full of bots and AI-generated reviews, every single actual human being i know despises this app. Most of the stupidity and intolerability comes from the idiots who are requiring us to use this failure of an application, but the app itself is also completely worthless. The “remember me” function might as well be removed entirely because it has never worked for me a single time on any device and just adds more tedium to the already over-convoluted so-called “verification” process. This app should not exist and it never should have been made. I would rather have my account be hacked than continue to have to use Duo multiple times a day without any updates or improvements to the app..Clanktitan2Version: 4.62.0

Suddenly changed language from English to SpanishI've been using Duo Mobile for several years now, and happily so. However, and here's why the 2 stars: Duo Mobile has suddenly flipped language from English to Spanish. I can't find how to reset it back to English. There's nothing in settings, the help section only has answers to a few specific questions, none of which apply to my situation. There is no contact email to reach a support person. There isn't even a little flag to swap languages. Bottom line, when it works it's great, but when you have a problem with it then you are truly screwed..GhilayneVersion: 4.77.0

Random issuesBeen using this for accessing my crypto. Couple days ago randomly switched to German. Next disconnected from account. Now it’s connected to some other account. No options to fix these things because apparently only a non existent IT person for an “organization” is the only with permission to fix these things. Been all over the webpage and all the contacts lead to the FAQ that offers no relevance to this issue. Tried reporting the issue through “reports quality issue” through App Store, but that’s not allowed either. This seems to be the only way to communicate the issue. If you can offer assistance it would be appreciated.Use at you own riskVersion: 4.78.0

Great if you have nothing time sensitiveNot a fan of forced dual authentication for every login, but unfortunately have to for my university. Initially, no problems with the system. However, recently ran into issues where it can take up to 30 minutes just to get login codes or a phone call to login. At first I thought this only occurred after business hours, but today the same problem occurred at 3pm on a Monday. So as long as you have all the time in the world you will be able to login, but if your in a rush, may the Duo gods be on your side because you will not be able to login for 20 minutes or so. At least this bug only occurs 1 out of every 3 logins now..Yelling into the voidVersion: 4.55.0

Forcing People to Buy New PhonesI have an iphone 8 plus that works wonderfully. It's also fully upto date on software. Duo will now not accept anything less than iphone 12. My employer uses Duo, so I have to use it to access my job tasks. However, my phone is apparently too old to generate a passcode for dual authentication after having already typed in a ridiculously complex password. So, my phone is too old to receive push notifications, but not too old to receive a phone call that can just as easily be compromised. Update your app to; don't force me to buy another product I don't need. Free markets don't force economic activity..Skroo big techVersion: 4.74.1

AwfulDuo mobile has been the source of many of my frustrations over the past year and a half. This app never works and even though it has been connected to many of my accounts, I have still gotten multiple security issues. on top of the security issues experienced I have also been locked out of my own account multiple times as a direct result of Duo Mobile. Multiple times duo has not done its job. This app is ridiculously unhelpful. I am deeply dissatisfied with this app enough to go write a review about it, that should be saying something. I wish people would stop using Duo..Trashcan JosephVersion: 4.40.0

4.2/5 ⭐️?????? How?How did this piece of garbage get a 4.2 rating? Claims to protect our information by forcing students to download a useless app and secretly track (steal) our information. Nice and thank you. All of the negative reviews by the whiny students showed this is a piece of garbage..DW UOFTVersion: 4.32.0

HorribleGarbage app forced on me by a garbage school, I can’t log in it doesn’t work.Not a communistsVersion: 4.33.0

They sell ur emailGetting spam scam emails after I signed up for this app.AmigobearVersion: 4.44.0

Really wish we didn’t need this for schoolReally wish we didn’t need this for school.KeisiiiiiVersion: 4.65.0

PrivacyIdk why universities are so eager to force students to have their data controlled and monopolized by a trash company.有良心的人2019.11Version: 4.58.0

Useless to UofT studentsWhy they assume every student has equal constant access to multiple devices at any given time is above me. And after all that, we still get an email saying our data has appeared in a 3rd party data leak. Maybe look internally before burdening students!.Disappointed1936Version: 4.55.0

HELP NEEDED! URGENTI’m in a very difficult situation and need help. After an Apple employee restored my phone, I lost access to my DUO MOBILE account, which locked me out of most of my social profiles. Apple Support directed me to you, hoping you could assist in recovering my access codes, as I still have the same SIM and phone number. This is causing immense stress, panic attacks, and anxiety, severely affecting my mental health. I have important files and connections I can’t afford to lose, and I feel desperate. I hope you can help me regain access and relieve this overwhelming burden..Kpn__pknVersion: 4.76.0

GarbageAll those 5 star reviews are fake.JebrilDVersion: 4.50.0

Trash AppYou can clearly see that all the 5 star reviews are fake. This app is used to harvest your activity to be sold. Cisco owns Duo Mobile & Blackrock, Statestreet, & Vangaurd own Cisco. Schools are getting paid to force students to use this App..1TR3V13W3RVersion: 4.49.0

Stop asking me to rate your appSuper frustrating to have my log in request time out because your app wants to know if I like using it. I DON’T. But I have to use it. No one wants to rate your app when they are using because they are using it to do something else..PNW shopperVersion: 4.65.0

WeirdHow about keep the main language on my app as ENGLISH not German. Everytime I changed it back to English it would be German. Just dumb.ELLENOBARSVersion: 4.77.0

Breaks Login Everywhere, EverytimeImpossible to login to Kanopy anymore thanks to this garbage. Thanks a lot UofT!.LoneKing._.Version: 4.76.0

Get rid of itThis is so annoying.JkgddhkVersion: 4.75.1

One of, if not the worst possible way to use 2FA.It automatically kicks you for no reason? And forces you to log in with no possible way to get a stupid mobile code?.KeegneVersion: 4.74.1

SlowWhen you have multiple actions to do, the green screen (here just to say that you successfully tapped your screen) becomes very really annoying. I wish there was a setting to get rid of this screen..Mg2910ioVersion: 4.74.1

BoooooI hate this app..LivvvvvvvvvviaVersion: 4.73.0

Sigh.If you like entering your passwords twice every time, this is the app for you. Hope you don’t mind waiting in between attempts though, as anything less than 30 seconds latency is considered ok. Embarrassing for the devs I would think..MOFromCanadaVersion: 4.73.0

Nags me to review but I am forced to use it for work.No stars for nagging me for a review, if I want to review your app I will..IetktnzVersion: 4.69.0

Annoying rating promptsWould give more stars if you would stop asking us to rate the app every second time you open it. Extremely annoying..Jongalt2k12Version: 4.69.0

My phone brokeOld phone broke, have no way to sign into my uni account on a new device. It sucks..Random user 111Version: 4.69.0

The worstStupid and unnecessary.Littykitty347096432Version: 4.69.0

UselessWe do not need this useless app for school. This app is just a waste of time..Anelle107Version: 4.69.0

Worst addDoesn’t work properly.PashatrVersion: 4.68.0

Terrible ideaI hate that my work AND my uni make me use this. No one is hacking into my account and stealing my BA diploma or my employee number. It’s overkill and i truly despise it. I probably waste 2 minutes of my life per day just waiting for a duo notification, don’t need it don’t want it..Calvins1234Version: 4.67.0

Such a frustrating appVery disappointing.RavenelisabethVersion: 4.67.0

It doesn’t work it doesn’t goddamn work itPlease I’ve checked the “this is my device” box hundreds of times and I still have to scramble my phone out of my backpack to do anything. What if someone has wet hands when they try to log in to UVIC on their home PC? What will they do then??.CrawlingChaos323Version: 4.65.0

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