NCAA March Madness Live Customer Service

NCAA March Madness Live Positive Reviews

Doesn’t the NCAA want viewers?Depending on where you live in the country, you may not have access to all of the cable companies that the big cities do. We have fubo which is fine, but it does not have TNT or TBS or TRU TV. Acquiring those channels for live broadcasts should be stupidly simple, but it is not. I do not have a service to which I can add the channels. So once the free trial expires, so does my viewing. The NCAA site and app are fine but the free trial period is annoying and needless. The NCAA can share viewing data with the stations which they can use to sell ads for next year. Also, the site and the app have a conflict with multiple brands of smart TVs. The game plays for half a second and then a notice pops up that says the broadcast is incompatible. Obviously it is compatible or you couldn’t see it for even the half second. Tech is supposed to make our lives easier and more fulfilling. The tech related to this tournament does neither..StoutcastVersion: 13.2.2

Incredibly well-designed appOut of all the many places I get my sports content, this might be the best for what it does. It’s very, very easy to stream games live, and if you didn’t catch the game, they do have the condensed version of the game and highlights to watch to keep yourself up to date. There’s also game previews for upcoming games, loads of stats, articles, and videos about a variety of March Madness topics, and just a really streamlined and convenient user experience overall. My one request is for the ability to keep the live stream of the game going after you exit the app, as is possible when I stream with the ESPN or NBA apps. If this had that, it would be perfect. One that I always make sure to download the second week of March for every edition of the tourney..Hhoag03Version: 11.2.1

Every Stinking YearIt’s a great app. A well designed app. An easy to use app. Why only 3 stars then? Because dang, for the first couple days of the tournament, you know, the time people most need it for, it always has delivery issues. Every year. This year, you can’t sign into your tv provider. They say in the app that “your internet speed is too slow” but this is in my home’s wifi, in my office’s wifi, and on my over the air network. They can’t ALL be the problem. It’s clear that the NCAA, once again like every other year, wasn’t prepared for the influx of people using their app. And I’m wasting my “free preview time” when I don’t need a free preview time, I need the app to let me sign into the tv provider without freezing up. That’s what I need. Is it really asking too much for them to be prepared for the obvious overload their server is forced to deal with EVERY YEAR???.PhrodaddyVersion: 13.2.2

Fast acting app developers! App works with cable provider now!I had been signed into the MM app, but for some reason a couple of days later, the app signed me out and would no longer sign me in using my cable provider (Xfinity). I submitted the issue to the app developer within the App Store. A couple of days later, I had a response from the developer AND I noticed that there was an app update in the App Store. Once I updated the app, I was able to sign into the app using Xfinity! I appreciate that the developers are actually paying attention to the app performance and taking action when issues are submitted. This is a great app, and I am happy I have full access again!.AppUghVersion: 14.1.2

March Madness appIn years past I swore I would never use the app again. I used it again this year because it came down to my last and only option for viewing the March madness. I still don’t understand the “your time has expired”. It seemed each device had its own time limit. After exhausting the living room tv and the bedroom tv I was left with my phone. I started watching the Baylor game early. It was before your app emblem appeared over my cbs icon. I turned off at half time. When I tried to get back on, not allowed. I was livid. One last option was to try your MM app again. I did and it worked. Yes, the app that said I timed out last time is now working again..Moo$e993Version: 11.3.1

Fun for everyoneWhere do I start? This app will fill you with joy as you scroll the bracket and it will make you smash your phone when you realize that you will never get a perfect bracket. It is like watching a sad movie. It starts and everybody is happy until something bad happens. In this case it would be your team losing to an underdog. It’s a roller coaster of emotions. I use this app everyday, even when there is no college basketball on. This app is perfect for you and your family. You will have memories for the rest of your life’s from this app. Tell your friends. Tell your enemies. This app is amazing!!!!.I <3 March MadnessVersion: 8.0.5

Please bring back replayThis app was amazing two years ago, then you got rid of replays, and they’re still missing. You can’t watch every single game live, there’s 16 on in each of the first two days! Don’t you think people would want to go back and watch the other games? Especially if they work since it starts on two work days? It was the best feature and you removed it, boggles the mind. You should have added a score hiding toggle, not removed replays argh. Also having to watch a 15s ad every time you turn it on or change the game is annoying, especially when it crashes a lot when casting it to your appletv. Speaking of which it crashes 5 times every time I try to restart it while casting to the appletv. Very frustrating and gotten worse over the years.._Jonesy_Version: 9.0.3

Cannot log in to cable providerThis app would be great, but it is not allowing me to log on to my cable provider. All I get is the limited preview. I do not think it is a provider issue because none of the provider links work. There is just a spinning wheel. Update Turns out my iOS settings had signed out of my TV provider account. Once I signed back in in the iOS settings, everything works. Still, the app says that you can sign in with a provider in Settings (within the app), but that does not work. I am changing my rating from one to four stars. It would be five stars if the TV Provider setting worked right!.Googoo252Version: 13.2.2

Constantly asking me to authenticate on the Apple TV appThis would easily be a five star app if they had proper AirPlay support. Boo. Hiss. 2014 update: Not only did they not add AirPlay support, but they went out of their way to eliminate any AirPlay functionality even with mirroring. That is absolute garbage. 2015 update: No change from last year. What a terrible user experience. 2016 update: AirPlay and an Apple TV app! That's great news. Unfortunately, the app has taken some serious steps backwards. It's no longer possible to see other score while a game is playing. You also were previously able to hop to another game with one tap. That feature is gone, which is a serious usability flaw. Also, the scores and time left on the clock are frequently wrong on the main dashboard. 2019 update: Pretty solid overall. The ability to watch multiple games is slick, although it’s difficult to see which game you are switching to because the UI is a bit ambiguous. The biggest issue is that every day it requires me to authenticate again, which is incredibly frustrating..Drewsky5Version: 9.0.3

Suggestions in future versionsAs someone who does not watch any college basketball games until March Madness, I am disappointed that there is not more information on individual teams. I would suggest adding basic data about each team if a team icon is selected. Include basic info like where the college is located (city, state), how many students attend, how many times the team has been to March Madness, the highest rank they have finished in the tournament in past tournaments, and the last year they qualified for March Madness. Also maybe add live updates to scores as the game progresses every 5 minutes or so instead of just having “live” on the games in progress on the bracket page..GregnorthwestVersion: 13.2.2

Let me pay to CAST GAMESGreat great app. Like that I can watch on my phone BUT as someone who doesn’t have cable (and won’t get it just for the tourney) it’d be nice if I could just pay a flat $20 or something to be able to CAST the games onto my chromecast. You have to sign into a tv provider to cast, but if I had cable why would I be casting?? people will always find a way to stream it illegally so just give them a legit way to pay a fair flat rate for tourney access to all games. Other than that great app. Great articles and the UX design is really well thought out. Love being able to customize my own stats and see how the teams stack up under MY insights to what’s important. V cool..HgfsdhjkjcVersion: 11.2.1

InconsistentThere are times it works terrible no matter what my signal is or my WiFi strength. The performance has decreased significantly from 2 years ago. Especially the feature where it shows the scores of the other 3 games and you can click on it to watch that game instead. Where with this year’s version, I have to go to a different app to check the scores or I have to stop watching the game and check the scores, and hope that when I want to go right back to watching the same game, that it loads in time..Pops333200Version: 11.3

Best NCAA Tournament AppI could say so much about this app. But I’ll start with this: it’s so easy to watch games live on this app, and If you miss the game, or just wanna watch highlights they have a short version of the game. The app also has a video section where you could watch videos about March Madness and the individual teams. They also give you bracket advice. Out of all the NCAA Tourney apps this is the best. The only thing I think this app needs is an archive section where you could view previous tournaments, and watch those games highlights..Ryan2418Version: 12.0

Slam Dunk in one App!It’s that time of year when everything comes to a standstill for weeks thanks to the NCAA’s annual celebration of sweat, teamwork, competition and excitement. The brackets have been set and teams are en route to play the 67 basketball games that will take place over the next few weeks, with fans cheering for their favorite team. Thanks to the glories of this app, you can follow all the action this year, you can get expert insight into your favorite Cinderella team, watch every game — and maybe even pick the perfect bracket. Did I mention you can follow your own bracket in real time!.SharfendaVersion: 8.0.2

Love it butThe app is great, it has all the games in one place and the bracket challenge is really fun. But the commercials are killing me-my feed paused and then jumped back 15 seconds and I watched the same basket happen again so I refreshed so I would be live. It hit me with a TWO MINUTE and THIRTY SECOND ad there was barely 3 minutes left in the game. Just because I refreshed to catch back up. So yeah the app is great and convenient and all but this really needs to be fixed. Any kind of issues stopping you from watching the last few minutes of a game is a crime lolll especially when it’s about to be an upset. That’s the most important part of a sports broadcast.Nic2200Version: 14.1.1

Awesome appI download this app every year around March from completing however many brackets you want to watching the games live this app lets you do it all and if there’s games you miss you can go back and watch the highlights and excitement surrounding March madness you can follow your favorite team or teams as they progress through the bracket there’s even a point system with how many picks you got right and you can rank yourself among the groups your bracket is in your bracket will always be a bust after the first round but overall this app is amazing.Darius626Version: 11.2.1

When all else fails…7 days post 13 days of Hospital care where my wife underwent a Triple ByPass, now home but still suffering, I but a tormented care-giver just looking for a little normalcy whilst cooking a yet to be turned down meal where otherwise a royal feast, (YellowTail) on the grill; I just wanted to get caught up with a little BB… but my XFinoutthewindow failed to connect, this NCAA app saved my peace of mind and provided me with that ‘ain’t nothing like ‘Tourney Time’ ball… Thank goodness for small miracles, good Vino and delicious grub. Now back to the wife. Peace and Happy Easter BB fans! Go Pack!.CaptJack1962Version: 14.1.2

Good App 3 years agoApp gets you what you need but mostly the same app they have had for years. No support for multitasking on on the iPad. No minimizing the video and if you go to another app, it takes you back to the home screen not the game you were watching - which is made worse by having to watch multiple ads Every. Single. Time. before the game will stream. You miss at least 5 minutes of video every time you check your email. This is the same on my phone. Ultimately if you must watch on mobile, it does the job which is the important thing, but NCAA could take some of the millions they get paid for the tournament and make a new app..Ck_1967Version: 9.0.2

Good, but needs to be better.Back end video could be improved to account for slower-speed connections. More importantly, Fast Break needs to routinely feature a multiviewer format, not a NFL Red Zone format. Doesn’t matter the game situation…football and basketball are different. If multiple games are running, all those games need to be showing on Fast Pass. Thus, a multiview format must be put in play. Side-by-side, triple-box, or quad-box (with thin borders to max out screen space) need to be employed at all times. If you want to “jump around”, jump the audio from site to site..Doogieslap1Version: 13.2.2

Keep going strong!I have used this app for three years and have found it invaluable. Stuck waiting for a train home, I had the game. Connectivity to tv thru AirPlay or adapter was never faulty and if I had to take a call and leave the app, I came right back to the game in real time. Having game highlights that stay up several days for missed games is great too! If this app is not working, you prolly have an old phone or live in a poor signal area. The update for this app loads fast and picks up in real time if a game is on. I hope the good work on this app continues every year. I never fear the Ides of March when my NCAA app is near!.MojomazuVersion: 7.0.4

Great For The Road!I love this app, and I have used it every day since I got it! It’s great if you want to stream a game on the TV and another game, and it’s even better when you’re in the car, because you can watch a game instead of just being bored. My only complaint is that there is no place on here to stream the woman’s games. If only we could, because if so, this would be the best app in the world. Please do this soon because there’s no purpose to call it NCAA March Madness if it’s only the men’s games..Womens JusticeVersion: 11.2.3

March Madness LiveA very good app allowing you to do many things like make multiple brackets, join leagues, check scores, and ultimately watch games for free. Although one thing I would change is to allow people to watch games without only being able to watch a total of 3 hours throughout March Madness unless you log into your TV provider which can be unfair to kids because they might not know what it is. But otherwise it is a nice family friendly app allowing people to enjoy college basketball..Wisconsin_fan#1Version: 9.0.1

Perfect executionThis app is the best of any sports app I’ve ever used. You have it all in a crystal clear interface: schedule, scores, bracket, multiple games to watch live. Bracket view solves the problem of the small screen with a little diagram lower right to let you know where you are in the bracket. Tap on the bracket matchup and it takes you to a game screen with schedule for that game, etc. really well done. Thank you developers and March Madness for putting out a fantastic app!.Stuart779Version: 12.1.3

Stop with ads at end of gameCan’t stand that they take you to there 15 second commercials even when there is less than a minute left in the game. Also you could have just watched an ad and want to watch the last thirty seconds of a diff game and you MUST watch another and you miss 15 of the last thirty. Just make me watch two commercials at the start of the next one. Whomever came up with that idea is clearly on the financial side and has never watched the last thirty seconds of a b-ball game. Other than that little hiccup the rest of the APP is great and easy to use..Cuse BallVersion: 9.0.2

Too many hiccups & commercialsThe app is way too bugs in streaming materials. It crashes all the time. On all devices. It is a gigantic mess. They need to also stop having a commercial run every time you switch to another channel on the app. It’s ridiculous. It makes it so frustrating to watch that you literally give up on the service -Watch the games using the TBS, CBS or TNT apps directly. Avoid this hunk of junk as it is worthless.M HuntonVersion: 12.1.3

It’s OK but where are the percentiles?I’ve used this app for several years and I appreciate the efforts to improve it over time. Some things are worse this year: First, percentiles are gone from the leaderboard. The rank means little to me as I don’t know how many are entered and I have no realistic chance of winning. I was happy before to shoot for a high percentile score. Now I don’t have that information. Secondly, on the leaderboard the rank numbers are not readable because they are cut off on both sides, on my iPhone SE display. Third, scrolling around in my brackets is jerky and awkward..Ralphie MalfVersion: 8.0.5

KY Fan who cut the chord still looooving the Madness!Easy to use. Great highlights and other videos. Nice touch w option of seeing the stats while watching the game. I live in Nashville now and use an antenna. So far, so good on Kentucky games. (Watched on phone while running errands and from my bed). I just saw where it says I have “2 hours 16 minutes etc” left for viewing. Is this true? Bc I’m going to need that Sweet 16 game and hopefully more. Is there a way to pay per view or subscription for the games? Please tell me I’m mistaken!.NashvilleattyjenniferhallVersion: 8.0.5

This years version is the bestI have used this app for years and this years update is the best. The addition of the channels to the app will bring more eyeballs to MM Live. After the tournament ends, please don’t get rid of the classic games channel, bracket TV, and The One Shining Moment Channel. Months after the tourney ends people like myself will want to watch classic tournament games from years past. Please keep those channels all year long. Thank you and have a great day..Asportsfan2012Version: 12.1

Full screen viewing instructions not at all clearNo idea how to watch full screen video which really detracts from experience. I see logos for NCAA sponsors and controls allowing casting to other devices when watching on phone but no options to watch video full screen. Instructions on how to do it don’t seem correct or applicable. Update 3/24 pm - response from developer solved the issue and the app works beautifully. Thanks very much! Review updated to 5 stars..DCBarcaFanVersion: 9.0.3

Only 1 issue I’ve had..So, every time I try to use the app on my cellular data it won’t let me on the app saying the launch sequence has failed. When using my home internet, or really any internet, it loads perfectly fine. The bug doesn’t hinder my experience as I literally just connect to WiFi but, I figure, it is one that should be dealt with if possible. Other than that, the app is awesome. Really well put together, runs smooth besides the one issue, and looks neat and too the point. I’d give it 4.5 stars if it was possible..Unknown pieVersion: 9.0.3

Incorrect compatibility listingThe Information section says the app is compatible with my iPad Mini 4. The app requires iPadOS 16 which does NOT support the Mini 4. I downloaded the last compatible version and started it up. The app immediately tells me to update to the new app. It doesn’t give me the option to decline, only Update. Dead app on my Mini 4. What a bummer… Other than this, it’s been a great app over the years. Would have been 5 stars if I could still run the previous version..Tim-eehVersion: 13.2.3

Can’t tell yet🤔You mainly can’t do anything except for make and join groups (I joined the Mississippi State official group, of course). From what I can tell, it’s a well developed app. In the groups, I think you’ll be able to make bracket projections and get points for each game you get right (points increase each round) which seems extremely cool to me. You can also make your group private and only share your password with friends. Pretty interesting concept..UnspeakableRealVersion: 9.0.0

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NCAA March Madness Live Negative Reviews

Ads and bugsNo one will ever read this but the amount of ads you have to watch is infuriating, specifically whenever you start streaming a game they make you watch an ad to even get to the game whether they’re in a timeout or not and because of the number of bugs there are sometimes it just kicks you off a game and then you click it again and you have to watch another ad to start watching again it’s maddening. Like you pay how ever much to even get a tv provider so you can watch all the games and then you get over 50% of your watch time is ads to begin with and then they force you to watch an ad to even start streaming every time. It would be somewhat bearable if there were less tv timeouts, no ad at the beginning of any time you want to stream and less bugs. It also seems like they require more bandwidth to stream video than other apps, like even with fast internet you get a “connection strength not good enough to play video” message so often it’s so annoying. Please get your act together if you’re a multi billion dollar company that doesn’t even pay its athletes. Just sad.Ben1123123Version: 13.2.2

App is very useful but has one HUGE flawI’d like to start this by saying this app is super convenient and useful during the ncaa basketball tournament. I would rate it 5 stars expect for one huge flaw. When a game finishes, the app is designed so that it gives you menu of other games to chose from to watch next. This seems convenient except it does this WHILE THE GAME YOU ARE WATCHING IS NOT FINISHED. So let’s say you’re watching the end of a very close game, there’s 20 seconds on the game clock, and the ball was just passed in. The clock starts ticking and … opp, the app kicks you out of the game and here are some other games you can watch. This is super annoying and takes away from all of the good things this app has to offer because this “feature” happens at the most important point of a game ,and you can’t turn it off or do anytime about it other than try to get back to the game you were watching as quickly as possible. Hopefully this can be changed, but until that happens, 2 star rating from me..WsgirardVersion: 11.3.2

Possibly the worst streaming experience?I don’t know how this app has half a million positive ratings. Either they’re fake or these users aren’t using the same app. Every single time I try to watch a game, both the audio and video feeds skip continuously. Throughout the entire game. It’s so disorienting and distracting that I have to mute the TV and watch the game without audio. It’s not my internet, I have a gigabit connection - I have no other issues with other live sports streaming apps. It seems to me like the infrastructure behind this app can’t handle the simultaneous load of processing live video inputs from multiple sources and then streaming it without packet loss. Somehow the ads play just fine though, no skipping there, gotta get that ad revenue! Then there are the other issues mentioned in other reviews. The apps pops you out of a game with 20 seconds left on the clock. How has it not occurred to the developers of the sanctioned March Madness streaming application that the last 20 seconds of a game are often the most important? Absolutely wild..ColbygmelvinVersion: 13.2.2

A laughably poor experienceAs a product manager, the best thing about this app is how it makes me feel about myself and my prior work as a point of comparison. Both the decisions and execution driving the user experience this year scream mismanagement and a fundamental misunderstanding of industry standards and best practices. There is no PIP functionality, despite it essentially being a freebie via the operating system. Users are also unable to pause game video. I can only assume both of these decisions were made to force users to watch more preroll, which is required every time the feed is stopped as a result of the app being put in the background. The feed is in chronological order, so the oldest post is at the top. Users are never brought to the bottom of the feed, where they would find the most recent and more relevant content. The top and bottom posts in the feed are semi-obscured by some sort of vignette for... reasons? There is no multi view option, despite this being arguably the most relevant event in the world for such a feature to exist. Even the player control UI - something as simple as the design for active and inactive states on closed captions - is horribly implemented. I feel bad for the teams who worked on this and were either clearly not given the time and tools to succeed, or were in way over their heads. It’s a serviceable app, but in no way is this a product that values the user’s experience..Some Other Product OwnerVersion: 11.2.2

Won’t stay connected to AirplayThe CBS stream on the app won’t stay connected to Airplay. I’ve watched nearly every CBS game on the app, and each of the hundred times I’ve tried to connect to my TV via Airplay on multiple devices, it disconnects after a few seconds every time. I’ve officially watched more Capital One and “You need to try it first” Coke Zero commercials than actual basketball. The problem doesn’t end there. Even when trying to connect via HDMI, the video shuts off. As someone who pays for Cable and can access the CBS games on my phone, and even pays for Paramount+, but not enough of the premium level to watch it via Roku, this is incredibly frustrating. How much do I need to pay CBS to be able to access these games on my TV? It feels like CBS is trying to intentionally disrupt my experience to either watch more ads or pay them even more outside of Cable and Paramount+ to access the CBS games on a devise larger than 5 inches across..Bradensa1Version: 13.2.3

Horribly Buggy Compared To Past YearsThe NCAA app has been completely worthless for me this year after using it previously for several years with no real issues. It's equally bad on my iPad Pro and iPhone 6S. The app constantly crashes, constantly asks me to log in with to cable provider, even after I just did and got a success message, constantly freezes and constantly gives me loading issues which only seem to be resolved by uninstalling the app and re-downloading it from the App Store. Even then, that only resolves it maybe half the time. I’ve even it had it freeze up on the AppleTV and require a reinstall. I’m done with it at this point. I really hope the dev team gets their act together for next year. Maybe they can take some notes in the off season from the team that works on the NBC Sports app. Their app worked flawlessly on all my devices during the Winter Olympics coverage last month. Kudos to them..PismokittyVersion: 8.0.6

App is unstable, wish it wasn’tGiven that this app is supposed to give you nonstop basketball action during March Madness, it would be the best app ever… If it weren’t completely unstable. It stops the live feed constantly, at least every 1-2 minutes it will stop playing. You’re then forced to hit the play button again, which typically triggers a new round of ads, so you’re missing 15 to 30+ seconds of game action every 2 minutes, at a minimum. It also keeps forcing me to login multiple times, again kicking me out of the app when my “free preview “is over, even though I’ve already logged in. If this app didn’t broadcast college basketball, I would’ve given it 0 stars. The potential functionality, format, user interface, and pretty much everything else are awesome… It just doesn’t work well..Edonovan52Version: 14.1.1

Too many adsDecent streaming app, had sone minor buffering issues but overall works fine. However, I’m giving it 2 stars because it makes you watch an ad every time you switch “channels”. So if there are multiple close games going on, it’s virtually impossible to quickly flip between them because you get the dumb ad every time. I saw NMSU and Auburn were within 1 point with 1 second left so I tried to switch to watch the ending. I missed it because I had to sit through a 30 second ad before it would show the live action. It plays all the ads during the normal commercial breaks, so I think it’s completely unacceptable to also throw in these extra ones, especially when they interfere with actually watching the games..Michigan84Version: 9.0.3

The NCAA tournament is greedy on an evil levelIt seems the NCAA (and really every other sports organization) has decided that you’re not a sports fan if you haven’t deliberately purchased every possible sports viewing platform. I don’t have cable in my area. Streaming a la cart costs just as much. Having 1-2 hours of time per day to watch TV doesn’t begin to receive any value from that cost. So here comes an app that “lets you watch every game” for free. For 5-10 minutes per day! Or if you’re already paying for cable. So with 1 minute to go in a tight game, the feed is cut. Never mind that I’m peppered with ads for the last 4 minutes. Ads before the coverage starts. Ads at media timeouts. Logos covering the screen. This app is 39 seconds from deletion. Never to be considered again..CasperTheVersion: 14.1.2

This app is buggy & won’t work today!*Zero stars if I could* Guys, you really need to fix your app. Your daily updates don’t always work, and in this case froze the app. Once I got it working again by deleting and reinstalling, the app says “there’s a connection problem” (there isn’t) or “there’s a problem with your pass (there isn’t..it even let me sign in and said I had done so successfully.) The games are down on the web too, so at least you’re consistent. When you’re consistently terrible though, maybe you shouldn’t be broadcasting a tournament that is beyond the scope of you can pull off. Or at least hire a good tech and software firm to put together your app-you can afford it. Since we’re stuck with you for now, could you PLEASE FIX THE APP so we can watch the madness instead of dealing with yours?.DaveTomynVersion: 8.0.5

Works fine, but limited useThe application seems to work fine, but you can only use it for a short period of time. After that, you need to sign in with your television provider. I don’t have an issues with that. Still, as someone that has stopped paying for overpriced cable or satellite, this is a real roadblock. I would have been willing to pay a certain amount of money for access to March Madness through this application. With as many people that have left behind the old services, I feel like this was a missed opportunity. I am sure there were others willing to pay to be able to stream for this tournament as well..HhggyyuVersion: 12.1.3

Convenient but super glitchyI love that I can watch all the games on one app but for streaming purposes it has been SO GLITCHY for me (it’s literally glitching on me as I type this). I use Google Home to cast and the stream has buffered, frozen or disconnected the game I’m watching countless times to the point where I have force restart the app and/or re-cast, which is especially annoying when I’m closely following a game. Switching from one game to another is also not very streamlined. I used this app last year (2022) and don’t recall having this many issues with it so it’s just been frustrating these last few days constantly having to deal with these glitches.Aacevedo22Version: 13.2.2

Ads are redundant and abundantLet me preface this complaint with the fact that I have young kids and can’t listen to them complain while I watch games all day and have to let them watch some of their shows to give them a break. Why am I going to use an app to watch a game that I can watch on my tv when I have to watch the same 15 second ad over and over again before actually getting the game on. This is extremely annoying as I’m already watching the ads on the commercial breaks. But I continue to lose the feed due to some error and have to reopen the feed and watch the same 15 second ad again. STOP THE 15 SECOND AD! If that were gone, this would easily be a 5 star app..SchemmdoggVersion: 11.2.3

Freezes and forces another advertisementThis has happened for years. The video will freeze randomly and just show a “stop” button but never resume playing. So you have to click stop or back and then reload the video, which forces you to watch another advertisement. Been happening a lot especially when rotating view between portrait and landscape. The fact that the app has done this over the years, and across different iPhones I’ve owned, tells me it’s a purposeful design feature to get them more ad plays. The fact that we can watch so many games in the app is amazing. The fact that it freezes and forces a video ad on every video start is beyond frustrating..PdmavidVersion: 12.1.3

Major issues casting to tvTrying to cast the app to a chromecast is an absolute nightmare. If you start the video on your phone first and then try to cast to your tv, it fails 100% of the time. So then you try casting first to the tv then selecting the game. If the game is in a commercial break when you select the game, your chromecast will show you’re in a commercial break which you you’ll never come out of it. Basically one out of every two commercial breaks, the stream will freeze on a commercial and will never fix itself. It’s basically impossible to cast more than 20 mins of video to your tv without having to go back into app and recasting..GeraldDPVersion: 12.1.3

Could easily be a fiveBeing able to quickly toggle and split screen 3 of the 4 games is fantastic. Easily 5 star material. Leaving the CBS game off the app is as short sided as you can be. I am able to stream EVERY other sporting event (st least the one’s O want to watch) unless they happen to be on CBS or CBS Sports. If that’s the car it means changing the input and firing up the cable box. No big deal right? Well the other TVs in the house that don’t have cable boxes are Out if luck. CBS needs to join this century as stream their programming. I am already paying my cable service for it. The fCt that everyone else offers streaming and you don’t clearly shows who is out to lunch..Nittany4Version: 9.0.2

App Now Non-Functional On Older Apple ProductsThis used to be a great app for watching games on mobile, but its latest update now requires users to be running iOS 14 or later. The same product on the App Store notifies users of this fact as well, but will let users DL/run the last compatible version of the app. However, upon opening the older version of the app, users are soft-locked out of the experience due to the ‘Update’ window which cannot be dismissed. As such, the app is now unusable for me (and I would expect/suspect other legacy Apple customers as well) gets one star. Hopefully the dev(s) see this and fix the issue with a future update—if so, I’ll gladly revise my score upwards..FlooderdoodenVersion: 12.1.2

Att does it againThis is a poorly developed app. On the TV you have to login every time to your TV provider unlike most apps when you login once and you’re done. Looking at yesterday‘s match ups. It shows the matchups for today if you scroll down further you will see match up set for March 19. They haven’t even been decided yet. They even have projected outcomes for this week 16. Anytime you try to do picture in picture the app bombs. If it did anything close to what it said, it would do it would be an amazing app.. it hasn’t been updated since last year. You really need to get to work on it..Gem394fVersion: 13.2.2

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