Guidebook IncGuidebook Customer Service
- Guidebook Customer Service
- Guidebook App Comments & Reviews (2026)
- Guidebook iPhone Images
- Guidebook iPad Images
Guidebook is your guide to events, conferences, campuses, and more. Download the app to:
[+] Build your personal schedule and to-do lists.
[+] Easily access speaker, sponsor, exhibitor information, and more.
[+] View maps of the venue and local area.
[+] Simply search for information within the app.
[+] Connect and engage with other attendees through private messages.
[+] Share photos, likes, and comments on the interactive social feed.
Guidebook App Comments & Reviews
Guidebook Positive Reviews
Theirs a glitchThe app overall seems like a good app, but theirs one problem, theirs a glitch where the app won’t let me add events to my schedule or even scroll down so I can write them on a piece of paper. Please fix this. Other than the glitch, 4.5-5 stars.Version: 7.18.8
App keeps crashingDay one and the app worked fine. Day 3 of the con and I get notified at 8:15am about what I thought was a 2:30pm event starting in 15 minutes…. I tried to check my schedule - crash. I tried to check the com schedule - crash. I restarted my phone and tried again -crash. Will try uninstalling and reinstalling the app. It’s the one panel I want to see and I can’t pull up any schedules for the con. :,(.Version: 8.2.7
Can’t see search resultsThe app is wonderful, unless you actually want to search for something. For some reason, they designed it so that the search results appear behind the keyboard, and do not give you any means to hide the keyboard. So you can see search results, but just not the last two or three..Version: 7.21.7
PhenomenalI wish every event used this service - literally get excited when I see that they are using guidebook cause then I know it’s going to be easy to navigate.Version: 7.8.0
Why the constant reloading??First used this for Too Many Games last year and was a lovely sidekick to have! Now using it for Acen incoming buuut was reminded why I s carry a booklet around. Why does it CONSTANTLY reload so much?? I'm just trying to plan out my day(s) but it knocks me back to the start of a day. Gotta update this already...Version: 7.19.1
Cannot add non convention activitiesThe app is awesome for the actual convention events, locations and times. I am easily able to add these to my schedule. When I open my schedule and click the +, I am unable to add an event of my own, even though I click save. I cannot get it to show up on my schedule..Version: 7.8.2
Great tool with a lot of room for improvementI’ve only used one guide so far and my comments may be off because there could be features missing that are school dependent. • no hyper local (beacon) support for campus location and guidance • need additional maps • need parent version if the focus is college tours • need list of potential auxiliary events (eg. volleyball game) with potential for colleges to give passes (free or purchases) within app • give food places ability to coordinate with colleges to offer reservations and make deals within app Good app with a lot of potential..Version: 7.11.1
Great but…I like this app and all but… 1. As I’m scrolling through each day’s schedule, it constantly SMU suddenly scrolls back to the top of that day’s schedule causing me to have to scroll back down to where I was. Very annoying!!! 2. Does this app sync across devices?.Version: 7.18.10
Can’t set profile picture and won’t save changesI’ve tried all day to set a profile picture and change some information in my profile but every time I try to save the information and picture it doesn’t even save it, it acts as though I’m not even putting any changed in..Version: 7.14.7
Great! Where’s dark mode?I love this app to look at schedules for conferences and stuff. But, it DOES NOT have dark mode and my eyes are burning using it. (I might be wrong about where settings are) But, I still can’t find dark mode. Otherwise, love it..Version: 8.7.1
Outside the boxA creative original thinker. What would nhappen to the social problems by asking what is working? The current model is great at putting out fires. We are beginning to concentrate on prevention.Version: 7.10.1
Irritating “glitch”?I’ve used this app for years - and I love having all pertinent info at my fingertips. However, it is SUPER irritating that it continually pops back up to the top of the day’s events anytime it is in use. Is there ANY way to fix that? So annoying!.Version: 7.18.10
Great All use appFor any and all events you are going to that use guidebook it works out well and it is at NO cost to you which is even more convinient.Version: 7.12.2
What happened?Had some old guides that I had downloaded to my account, now I see nothing but the most recent, what happened to all the rest?.Version: 7.21.0
I Love Guidebook!I use Guidebook for every convention I go to, and I simply love it! It makes planning and scheduling so easy. It really just scratches that organization itch..Version: 7.23.0
Ready set start new tools and tips to bring clients inThis session was very helpful. It was well presented with practical, easy to execute tools and great tips..Version: 7.11.1
Awesome to useThis app was awesome to use for our event. Having everything in one place and tailored made things seamless..Version: 7.8.0
Amazing App!One of the best apps I’ve seen on here and It is extremely helpful. Especially since I’m landing schedule for San Japan as well..Version: 7.10.1
NiceStable. Easy to navigate. Needs dark mode..Version: 8.6.1
App delivers event notifications in wrong timezone, after events have endedInstalled app in EDT, attended event in central time, set alerts for events, they reliably show up late.Version: 9.1.1
Well doneVery inspirational leadership discussion..Version: 7.10.1
Text is too smallText is too small, and doesn’t follow user preferences..Version: 8.4.4
It does what it needs to doDoesn’t have dark mode. overall a good application, although i wish the web version had more functionality.Version: 7.21.11
GoodGood.Version: 7.8.0
Best thing to happen to conventions since cosplayI would feel lost without this app. I used to make schedules by hand or computer until I found conventionist (that's what guidebook used to be called). Now with guidebook, It's super easy to not only plan your schedule ahead but also to figure things out on the fly. Using the maps for example of you get lost, or finding somewhere to eat, or stayin updated with breaking announcements or news from the convention. My favorite feature is how you can view the schedule and then add events from it to "my schedule", so that you only see what you want to, and then you can get updates or reminders on your mobile device in case you forget something..Version: 1.6.3
The Anime Convention's Best FriendGot this app back in 2011 for Otakon and I have been using it every year since. Guidebook is fantastic and makes your con panel experience much easier. I No longer have to carry large paper schedules, and whenever a panel time changes, you get a push notification. Also scheduling panels is so easy, just click add to schedule and you can set a time for it to remind you. Also it makes browsing convention programming much easier. Guidebook is definitely a must-have for any convention attendee!.Version: 2.2.6
Excellent medium for convention guidebooksThis is an excellent medium for conventions to provide electronic guidebooks, with sections for maps, schedules, and guests. The quality of the guides, of course, depends on the individual convention, of course; for instance, the BayCon guide inexcusably omits the names of panelists from meeting listings. The only weakness I’ve noticed so far in the app itself is that, while you can set a reminder for ten minutes before a meeting, you can’t set one for five minutes before, nor after the meeting..Version: 1.3.3
Love this thing. Great at KatsuconI like this so much that I'm taking time to review it. I'm currently at Katsucon which has tons of events that I want to go to. This app has a nice feature where I can bookmark everything I want to go to and then have it remind me so I have time to get in line and not miss it. It also has lots of other info that Katsucon provided them in digital form, but I'm mainly using the app to quickly plan a schedule for myself. Very useful..Version: 3.5.6
Lacks Apple Watch SupportOverall a decent app. I do wish it supported Apple Watch, however. So many apps support the watch now, especially productivity apps. It would be a great convenience if the notifications for “my schedule” popped up, or I could pull “my schedule “ up and scroll through it without having to dig my phone out of my pocket. I’m usually juggling handouts, tote bags, etc. at conferences in addition to my backpack with all my electronic needs. The additional convenience of watch support would be great!.Version: 6.7.2
Amazing for attendees, not so much for plannersNeeds a lower level tier for convention planners between the free and first pay level...one that would allow a few more downloads for the small cons (and not necessarily more features) without spending a lot of money. As an attendee, my BIGGEST complaint is that when I’ve downloaded a guide, it should ALWAYS open to that guide during the convention dates. I hate opening the app and finding myself having to re-select the convention I’m at in order to see my schedule (where I last used the app a few hours earlier.).Version: 6.5.0
Nice, but I wish that...Like another reviewer here, I think that this app is really useful and has a lot of potential, but I do wish that you could narrow down by Location. I thought the purpose of this app was to find through Guidebook something interesting that's going on, in which case you should be able to narrow down by location. But if the purpose is just to find a schedule for an event that you already know is happening then it is great as is. Lovely design..Version: 2.2.5
Nice, room for improvementMust have: to see schedule conflicts noted as I select the item (or at least in "My Schedule"). When I select a 50 minute session at noon, there should be SOMEthing that tells me, "Hey dummy, that cuts in to the 12:30 event you wanted." Also, prioritization of the events. If a session is running long, but the signing session is about to start, I want to see/hear/feel a notification. Nice to have: Maybe it's just the event I'm going to, but allowing images in the description / body would be great..Version: 2.1.3
Wrong location on mapAs soon as I downloaded the app and opened it up as I was in transit to my conference, I saw a map which pinpointed where the hotel is. Sadly the pinpoint was not accurate and perhaps pointed to another hotel in the same chain. This caused me to visit the conference website to see which location the hotel was at to verify the pinpoint was not in the right location. Bingo, it was wrong indeed. Glad I did not get a taxi there. I hope the rest of the app is more accurate.Version: 5.5.3
Log-in issues and no supportI've downloaded the iOS app and logged in using Facebook. But if I want to log in on the website there is not way to do that with Facebook and for the life of me I cannot find away to see my email address & password for your guidebook account on my app. How can I use & sync my guidebooks across platforms when I cannot log in? BIG Suggestion: SUPPORT! They have no email addresses, no FAQ and now support in app or on your website..Version: 4.1.1
Needs better navigationLooks pretty good but must have way to navigate long alpha lists. Like their own list of schools using this app! Starts at A and then you have to scroll and scroll. Search is too loose and you can't easily get to S items and browse there. Several solutions have been common for years. Until implemented this app is not usable where you need a long index list. Like we have over 400 bios of people. Need sidebar or top button groups..Version: 3.5.21
HelpfulIt's really helpful.Version: 3.5.6
Night mode requestPlease make a night/dark mode for your app. almost every single application has this option available so a lot of people would appreciate it alot..Version: 7.19.2
A bloated appI just wanted a schedule and descriptions of events. There was all the social network stuff and other useless features that made it so the actual schedule was hard to read and hard to find a simplified version. It also kept sending pop up notifications about sessions that happened days ago..Version: 4.10.0
Fantastic if organizers put in the effortI have only used the app for one event. I guess it's usefulness would depend on how well organizers provided details and updates, but my event had the schedule implemented perfectly and I loved it. I was a little surprised it drew 7.5MB of data over three days. I had already downloaded the schedule ahead of my event, but I allowed it to use data so I could be sure to get all the updates to the schedule. I did reference the app often to figure out what I wanted to do next, and it would always tell me if anything had changed, which was amazing (our convention had a few cancellations last minute). But the changes I got seemed like they could be done by syncing text only so I'm not sure what the big data-draw was. That's the only reason for 4 stars instead of 5..Version: 3.5.12
Better then I expectedI wasn't expecting much, maybe a few scans of the guidebook. Instead there were descriptions, locations, maps, and nearly everything. I hop more Cons pick this up because it's more convenient and environmentally friendly with the lack of paper waste. I can't wait to see how this app evolves!.Version: 1.7.1
Better than a printed guide, but also limited by themThis app is great for scheduling which events at a convention you plan to attend, and for looking up descriptions of those events with a single tap. But most cons' guides are otherwise just scans of their paper guidebooks - you can look up a list of all the exhibitors in the dealers room, but most of them have no description (because there's no space for them in the printed guide and the digital version apparently wasn't worth their bother) and the app can't point out where their booth is in the dealers room because the map is just a plain image. It seems obvious that you should be able to add your own custom events to your "My Schedule", but instead there's just a "To Do" list whose entries don't appear in your schedule, or even have reminder alerts..Version: 1.6.4
Great, for small screensI can see why it's so highly recommended for PAX, it's got all the important info in a straightforward interface. I would also like to see an iPad-optimized version though. A busy event like PAX East has a big schedule, and it'd be nice to be able to see more of it on the big screen..Version: 1.6.3
PAX 11Better than the official PAX 11 app. Worked really well. Thanks for this..Version: 1.4
Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!Version: 9.1.11
