The NBC App – Stream TV Shows Customer Service

The NBC App – Stream TV Shows Positive Reviews

My long review!I love this show so much. I started watching it with my Dad and I would say, “okay Dad, we’d better get you to bed! He’d say, “sure, okay, but let’s watch just one more.” I’d be like,”DAD! Do you realize it’s two o’clock in the morning! No, wait! DAD it’s almost three!” He’d say, “ we can sleep in…” we’d lost my sweet Mother and his beloved sweetheart of more than 70 years just e few months before. On New Years Eve the unthinkable happened. My Dad got COVID. He passed away eleven days later. He wanted to be with my Mom! I wanted them both to remain with me. I will always treasure Dad’s and my time watching the shows created by Simon Cowel. It’s really like the good old fashioned talent shows your kids displayed their talents in and the tap and ballet routines; Mr. Smith playing his clarinet. (sort of) the church’s piano player Miss Flowers, “What? No, singing this year instead? (OH dear!) They never got old! These shows are already classics! This season is wonderful for me as my dear son-in-law sang, “True Colors.” I knew ahead of time that Sofia had cried. I wondered if there was something that touched a nerve that made Ben’s performance more personal. But then in that quiet moment before he began I was overwhelmed with my own emotions as I thought it was my precious daughter he was really singing to. I’ve watched it at least 100 times. As soon as I see his head tip down, I’m Gone again. So many talented people! It truly is an amazing show. This season even more so! God bless each one who is a part of the production..Crispy 0902Version: 7.37

Love the App - Confused on Some ShowsI have had this app downloaded on my phone for quite some time. However, I have never used it. I have Netflix, so I can watch The Office all I want. But I saw it on the NBC app, and played a couple of shows and noticed that all of them were just clips. I’m trying to figure out why I can watch some shows, but some shows are just three minute clips, and you can even choose all of the seasons and all of the shows in that season… So why the clips? It seems Saturday Night Live is the same way. Why can I not watch the entire shows? I gave the app five stars because it is very well developed I think. I have signed in correctly with Dish Network and I have also signed in with my profile, so that is not a problem. But I’m not going to deduct a star from the app because it may be something that I am not doing right. I will check with support and see if it is something I’m doing and can fix. Otherwise it is a great app. I have an iPhone 8 Plus, and nothing ever crashes on me. I hear other people, not necessarily for this app, talk about things crashing. I’ve never had anything crash on me, not even on my 6S plus. If you have a cable subscription, take advantage of many of these applications that you can sign in with and watch tons of shows, especially past seasons that you may have missed or else would like to watch again. If anyone knows why Saturday Night Live and The Office are just showing three minute clips please let me know. I will update this if I find an answer..ManDown1130Version: 4.28.0

A few bug & design fixes neededI love that NBC offers this app. I use it often. I’m not deleting it, and I’m still going to use it. I want some persistent bugs fixed before giving it a 5-star rating. (1) Volume control—the program comes on and I have to turn the volume up; a commercial comes on and I have to turn the volume down. I stream tv content through ~5 other apps and one other behaves similarly but not as egregious as this one in the volume category. The rest don’t have this problem. I would/hope think it’s an easy fix. (2) The frames sometimes freeze and skip over content. I resolve it by restarting my streaming device. None of my other streaming apps do this. It doesn’t happen frequently but is annoying because of the third issue. (3) I favorite my frequently watched shows, but does that do anything? They are still a pain to find. Honestly, it’s fun to stumble upon another show that I want to (and can!) stream, but I shouldn’t have to scroll down to, e.g., “Because you watched Jimmy Fallon, we recommend Meet the Press” to get to the latest Meet the Press episode. (That’s a real example. I am left feeling puzzled by that algorithm but whatev, I do watch both.) Or, more frequently, I use the search option to search for the show (which works fine, thankfully). I recommend adding a “Favorites” option along with the other channel options at the top of the Home section. Or something along that line. I’m not an app designer, but know if using an app requires unexpected work on my end, there’s room for improvement..DelBttrflyVersion: 9.1

SNLI’ve enjoyed SNL way back when the cast consisted of the one and only John Belushi, who cleverly portrayed the mumbling Samurai in SNL’s most memorable skit named Samurai Night Fever, to the luncheonette scene with Akroid. Cheezbuurger, cheezburger, chip, chip, no Coke, Petsi, Petsi. Another memorable skit that I could never forget is when Eddie Murphy got dressed up like Gumby. David Letterman Show at NBC studios I remember way back in the 80’s when Chris Elliot would come out of a trap door underneath the seats and have a conversation with Letterman. This gave me memories of the days Batman climbed the building pulling himself up so carefully while having a casual conversation with “The Boy Wonder”, that being Robin. Half way up their climb, a special guest would pop out of a window and have a casual conversation with the Duo. Also, an honorable mention to Dave Letterman for his stupid pet tricks and saying, folks, “ this is an exhibition and not a competition. One of Dave’s best stunts was when he wore the Velcro suit and jumped on the felt surface and was literally stuck head to toe An honorable mention to the Hello Deli and Rupert I was in the area not long ago and bought a cup of coffe from the Hello Deli, when I asked for Rupert, both clerks looked at each other dumbfounded and both said he was out to lunch! lol I missed attending the live taping of SNL with Ms Dua Lipa, a bit dissapointed but armed with Dua’s radical optimism, I was delighted to see Dua on the NBC app Keep entertaining the World, NBC , especially with new episodes Sincerely, Frank Clemente..Can Scan Docs in PdfVersion: 10.1.0

Features are fantastic, functionality frustrating and flawedLove the app, love that it shows that I’ve already watched a show and can easily view my favorites. I have a couple of challenges. First, I watch my shows when I’m in bed before I go to sleep or if I wake up early enough to have time, and occasionally fall asleep, waking up in the middle of whatever episode is “up next”, but then when I go back to watch the ending of the show I really wanted, it refuses to play, instead giving me a 6-10 seconds countdown to “what’s next”. If I push the counter bar forward, it just resets to the menu screen. I’ve even tried quitting the app and restarting and it does the same thing. It’s extremely frustrating, especially if one show has the potential to segue to the next - then I can’t watch either one. :( The second issue is that, frequently with four signal bars or connected to WiFi, the shows often just - freeze - before starting. They won’t load. I know it’s not my device because I’ll have just watched a show on another network, sometimes even NBC itself, with no issues. I’ve also tried restarting my phone, kicking it into airplane mode and back out, turning WiFi or off, yet I often have to restart something 8 or more times to get it to play. One minor issue - when I lock the orientation, it would be great if it locked the way I wanted to (usually landscape) but instead it locks to portrait, which is what I’m trying to prevent in the first place, lol. So the features of the app are fantastic. It’s the functionality that is frustrating and flawed..YoshiABCCVersion: 4.16.0

The worse app 2015 - presentThis is by far the worse app I have ever used. Unfortunately, I love AGT or I would never use it. The problem with the app is that NBC is too worried about shoving ads down our throats and there in lies the glitch. The most recent problem is when using IOS and trying to mirror to my Roku device, AGT starts over from the beginning even if you move it ahead to where you left off, it jumps back to the beginning and freezes on the same commercial. Over and over. So you have to watch it from the beginning, continuously, or it will freeze and kick you out or just start over. You would think one of the largest media companies in the world could do better however, they continue top my list of worse app every year since 2015..Lazy Eye Uni-BrowVersion: 7.24.0

I love Lester. Best since Cronkite.I’ve seen plenty of national U.S. TV news broadcasts in my 68 years. I blame it on my father for this addiction, although I know there are many other addictions which can be worse to sustain. I’m glad he showed me this one (though I didn’t follow his final news love for viewing Fox’s constant daily rant). Though I liked Lester’s predecessor, I find Lester much more serious in his delivery. I’ve wondered if he has put a burden upon himself as an African American to ALWAYS present himself more seriously than what’s his name. Whatever the case, Lester’s my favorite newscaster since The CBS Evening News with Walter Cronkite. To top the great Father Walter, I hate to suggest the solution because it’d require a horrible tragedy or a famous person’s death to make Father Lester to at LEAST wince..Guillermo GregorioVersion: 7.34.1

“Upgrade” ruined video aspect on NBC shows!!After using the app for months, suddenly about 12pm on 9/1/23 I was forced Upgrade and afterwards I could hear audio but was UNABLE to see the video aspect instead it was fuzzy and whitened out, and continuing about 9 hours later!😠I tried different episodes of the same show then tried other shows and was the same thing; more ironic is that other network shows on the app still works, so it’s ONLY the visual on nbc shows! Hopefully it’s just temporary while all the kinks are worked out bc otherwise NBC is incompetent, and since the only NBC show I watch is AGTalent I give this app ❌❌❌❌ Lol. This is why I hate app upgrades because I find it mostly brings complications and messes things up!.MakilsfrgnheadVersion: 9.7.0

America’s got talentI have been watching this TV show from the very beginning and I have seen some really really awesome talent. I just watched the most recent season 2022 and this is definitely not going to be any different but it may be even more than before. I also love love love the judges on the show Simon, Sophia, Heidi, and Howie. And let’s not forget the MC of the show Terry Crews. Looking forward to this season and always to the finale and the winner. Good luck contestants you all have so much talent. You make us laugh you make a smile. You also make us cry with all of your stories but for all of you who have gone through bad things you are coming up roses on AGT and the hearts of America love you all dearly. Thank you for this opportunity to write a review..Little Girl 69Version: 7.35

MajrKrunch on the rancid aftertaste of ads.I realize that ads pay the costs of airtime. That said; could it be that, once I have seen the ad for A) $0.87 pseudo-viagra (too late, I’m 79), B) the opportunity to sell any $100,000 or greater life insurance policy, or. C) a way to get a colon test kit ad FOR THE 1,000TH TIME ,… the ad would be replaced by 1) a bunch of puppies playing “H ey, smell this!”… 2) kittens just being kittens … 3) parrots singing show tunes… ofr… 4) my mom praising Rush Limbaugh {luckily, they are BOTH dead}?? Please, I am crazy enough as it is! Did I not mention the lady who joyfully screams at her peak volume and pitch the fact that she spent greater than SIXTEEN THOUSAND DOLLARS for a fiberglass walk-in bathtub. Her actor/husband doesn’t appear in any way joyful, Funny, that..MajrKrunchVersion: 10.0.1

Linking providerSo I was using this and it was working for a while. I linked my tv provider and everything and it was working fine. Well today it wouldn’t let me watch an episode. It kept popping up the “link provider” screen (it does this a lot) I would click the link provider option and it wouldn’t play the episode. It would just go back to the screen where you pick the episode you want to watch. I click the episode and again click the link provider option. I did this several times before I got frustrated. I deleted the app and reinstalled it. I was putting in the tv provider information and once it told me there were issues and to please try again later. I waited a bit and tried it and now it says “external system failure” and I don’t even know what that means. It worked great for a while. I’m just upset that it stopped now..JaseygoldenVersion: 4.27.0

Need to exclude creditsIt’s so frustrating that out of maybe 40 episodes of a series, that you can only watch al few because you are locked out. All this is doing is making your customers disappointed about your service, henceforth, they just don’t bother with NBC. Have you not read your reviews..? You should, because they speak even louder to my complaint. You have a lot of great shows so if someone wants to watch isn’t that what you’re suppose to provide? So, please fix this and make your customers happy and satisfied. SERVICE brings repeat business. Don’t get away from this fact. And now, I can’t use my own nickname on my review because it’s taken????? WHAT? So, why are we not allowed to use our own. You seriously need to get rid of whoever is responsible for this app and get someone who understands business models. Service and honesty. Start there..Trish.owVersion: 7.5.1

"The Voice"The app is good, but please next time try to play your own shows before the uploading: the last two episodes (E23 and E24 – semi-final) of "The Voice" having so much problems, the sound and picture are scattering like 5 or more times! You can see this even at the begging of the show, when Blake Shelton and Trace Adkins singing "Hell Right". And it’s not just me or my device or network connection – I tried to watch this episode on my computer, from browser, on official site (and even tried to find a WebRip of it), the same scattering and freezes. I couldn’t believe that company like that, NBC, uploaded defective copies of the show... I hope you’ll fix this problem soon and the final episodes will be without these problems. P.S. Sorry for my English, it’s not my native language. UPD: The Finale is great, and without glitches. Thank you..Alex WhatsisnameVersion: 7.5.1

Great accessI love that I have access to all of the NBC series’ and can choose older episodes to catch up. The one detractor I have found so far are the constant plugs for all the current NBC shows. The first 2-3 times I see a plug for a show I feel they have garnered my interest. After that I am starting to get annoyed. Please mix it up, I feel like I don’t want to watch Brooklyn 99 now after watching the same plug 10 times while binging 4 episodes of AP Bio. Maybe have multiple clips to plug a show to mix it up a bit. That being said it was awesome getting to delve into a show I was not able to watch last year. Who knows, maybe next year I will be watching Brooklyn 99 episodes and the NBC app will provide different clips of the new show they are plugging at that time..Tauber'Version: 4.24.0

NBCAlright then developers see if yo can a reply from this let’s begin nbc app I’ve had it on my phone in past to include tv provider I have altice so that made it a simple sometimes I have trouble but it’s no worries however I have one request maybe if it’s ok if it can add peacock to the app instead of the preview I’ve seen it on my Apple TV of my house same kind thing so maybe merge it together if not it’s no big deal but I was able to watch one of my favorite shows good old law and order svu the classic classic freaking glory of it and since I’m hooked on new one it makes it even better go law and order thanks hope you enjoy my review.ShawnH23Version: 7.33

59 plusDear Dwayne Johnson I truly love this Titan games show. My only question is why are we centered around the mid 20s generation? You are truly an inspiration to people to get fit to get healthy and to exercise. The most obese people are people of 50 years and plus. Why not inspire a 50+ titan games or a couples titan games? To me this would be highly inspirational to all of the world. You are an inspiration to many people from your days of wrestling to the days of the Titan games. I myself just turn 59 in the last two years lost 70 pounds you were one of my inspirations to do that. I feel that you would appear to a larger audience and two more of the world if you do something for a midlife generation then something that’s devoted to the younger generation just a thought would love to have feedback Love the show would love to see it get bigger. Gary.Me it's goodVersion: 7.11.1

Room for improvementI first used the NBC app when my service providers app on demand was missing recent episodes of Chicago P.D. why IDK but I was able to find and play the missing episodes (others besides Chicago P.D. ) and while I enjoy just being able to access these shows ( and I have no streaming difficulties), I have to agree with some other comments that there COULD be a favorites menu, and NBC could go as far as CBS has and offer subscription access. CBS currently has two subscriber options - one with less commercials (which I found to be an advertising stretch) and the other choice is COMMERCIAL FREE. People WILL pay for commercial free tv, especially if your network airs many of the shows they like to watch. Some things to think about NBC..BcandgVersion: 7.3.0

More ads than TV.The show selection is really good on the NBC app, however, it has so many ads it’s unwatchable. As a recent example, in order to watch one 24 minute show, I had to watch 10-12 minutes of advertisements with no way to skip any of them. The commercials played before the episode, after the opening credits and throughout the episode. I’d rather purchase the shows I want to watch from iTunes than deal with constant and prolonged advertising for streaming. Some ads are understandable, just like broadcast tv commercials from the days of yore but this is overdoing it. If it weren’t for the constant ads, I’d watch this app all the time. Since the ads have been so long, overwhelming and time consuming, I won’t be using this app again..SupergoodnessVersion: 7.22.1

Fix The Bugs, PLEASEI love the app, I love that I can watch past shows, and catch up on newer shows. My problem is that I feel like I spend most of my time watching commercials. Every time I go back to an episode that I was previously watching, I have to fast forward to find my spot. Once I hit play six commercials come on, then I find out I still need to fast forward more. I do, press play, and then six more commercials come on. Does 1 really need to see a Walmart commercial 26 times a day? Walmart is the last place I would shop LOL PLEASE FIX the jumping that happened during episodes (while in playback mode), and the fact that it will not save my location within a show. I don’t have any issues with any of the other apps that I watch/stream on. They all work fine. It’s just this buggy NBC app..TripleNJennnVersion: 7.19

Great but would like to experience watching a new show...Really enjoying the app. Because of a new show I have never watched. Started watching a show I have never seen. "Taken" I was looking forward to watching "The Blacklist." I could not watch it from Season One since you have to have detailed personal information to get into the last seasons of many shows. Since my husband is out of town and we are in the process of moving, I did not have any cable set up information as in passwords etc... Due to this information required, many shows were limited for me. I am not one to start watching a night time drama series from Season Four. It is pertinent to start from the beginning of a story line..JLlovemyshowsVersion: 4.10.1

LOVE NBCI was born in 1957 so my first experience with Color Television was with the PEACOCK!!! I don’t want to face my day without the crew of the Today show and good strong coffee. I’m a huge Dateline fan. My daughter is almost 40 and she comes over to watch Dateline with me every week. It’s a ritual for us. Getting our weekly hookup with the Amazing KIETH MORRISON IS THE HIGHLIGHT OF OUR WEEK!!! We are both single again and Dateline with Keith is definitely the highlight!!!! You can come over and watch Dateline with us anytime you sexy gentleman!! Even my cat has a fascination with Dateline! Thank you for sharing the wonderful mysteries with us every week all of you at the Dateline Cast. Bev and Denise.Hippy Granny’sVersion: 9.5.0

Good content & no additional charges!First, much of the content requires you to sign in. If your provider is not on the list, then you can get a pass by giving them your email address. Enough places have my email already so I passed on that one. Xfinity-Comcast (mine) is not in the provider list - I don't get that one since they're NBC's parent company and has a huge subscriber base so they're denying access to a lot of people. Edited 8/17- the quick developer response really helped - thank you! Content for shows go back more than a week so you might find something you didn't know you missed plus you can watch episodes of old shows without having to subscribe with a credit card - much appreciated..Whatever it takes!!!Version: 4.10.1

Shows ***** / Commercials —*** (Negative 3*), 😍🙃😉Give us a choice — 1 or 2. For viewers to decide (+. A + B are for your execs to decide.) 1. free with commercials. A. Cut out 1-3 of same commercials playing repeatedly for each of your most popular shows/series in the free version + add them in between shows on screen, while the viewer has not pushed play on next show /choosing next show — could also have other shows play silently next to commercials to choose. B. Delete the 1-3 commercials in each of the most popular shows/ show series + do not put them back in at all, since you will be making money on the “no commercials viewers”. 2. Viewers that want the option will Pay $3-5 US dollars or equivalent , — [you cannot get Greedy—you know it would backfire on you] a small amount to simply have zero commercials on most shows, if not all regular shows. Commercials on special shows could run at the beginning + middle+ end only for snack / potty breaks. Your App would be 5 Stars➕ ⭐️ ⭐️⭐️⭐️⭐️🤩💖for most/ all viewers if you used my suggestions‼️. I know it would be over the 🌙 moon for me!‼️❣️💖⭐️⭐️⭐️⭐️⭐️🤩💖!.Amy53515Version: 9.1

DirecTV Login IssuesI have the NBC app on my Apple TV and my iPhone 7. I also subscribe to DirecTV and pay $145 for the DirecTV package which includes the NBC channel. I’m logged into my TV provider on the app. When I try to watch an episode onDemand of my shows I get an error message that says that this channel isn’t included in my TV provider package, please contact your provider. I called DirecTV and they said they have no control over your app. Why am I getting this message when I pay for your channel through DirecTV????? Please tell me how to fix this. It is extremely irritating to $145 a month for TV and not be able to watch what I want onDemand on my apple devices..ShranwrapVersion: 4.22.2

Disappearing ContentI downloaded the NBC app about 1 year ago. Due to personal reasons, I hadn’t watched much tv for a number of years, and I was interested in catching up on some of the shows I’d missed. The app itself works ok aside from a tendency to forget my cable subscription info, forcing me to reinstall the app in order to watched “locked” content (this bug may be corrected now as I haven’t had to reinstall in over a week). I left the app for a time out of frustration, & it now seems that some of the shows I’d been watching have been moved to the Peacock app & placed behind a paywall. It’s a darned shame..AJM-njVersion: 7.20

Why do I need a profile?I like to catch up on shows I had to miss or just watch old reruns. I currently use antenna for my tv. As per federal mandate, I can get local broadcast over the air for free. The network gets paid from my watching the commercials that sponsor the programming. When I watch the app, I still have to watch the commercials but the more recent shows are locked. Now you want information from me to unlock them? what a scam! you’ve already aired the show for free, I still have to watch the commercials, and now you want personal information about me too?! I don’t think so!.TimeisawastinVersion: 7.6.2

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The NBC App – Stream TV Shows Negative Reviews

Why??? 😢The only reason I’m giving this app 2 stars is because I haven’t thoroughly looked through it yet.. and if anything I’m a fair person. Yesterday afternoon I went to open my SNL app only to find it was no longer available, the message was to go and download the NBC app instead... and my first thought is why did you have to mess up a good thing??? I was sooo impressed with whoever put the SNL app together, they thought of everything! I grew up watching the original SNL players and all I had to do is enter a name like Gilda Radner, Chevy Chase or John Belushi.. etc. You could also look up guests or hosts as well.. from as far back as the original players up until the current SNL shows today. Why did you have to get rid of a good thing??? The second I opened the NBC app there was a glitch already with an error message... and is it my understanding that I have to enter some password from my TV provider and or earn credits? This is BS and I’m very disappointed! I can tell you right now that it’s most like I will be deleting this app very soon. What was the harm in leaving the SNL app alone to be enjoyed by people like me? Everyone in my family loved it too. You ruined a good thing as far as I’m concerned and instead of giving people a choice to download the NBC app because it was there before, you take away a good thing and I was forced to download it to see my SNL material where the format is not the same. I hate it! I’m sure I’m writing my own personal rant right now, I doubt anyone will read this. It’s all about money..Shine4362Version: 7.12

Oh NBC...I grew up on NBC. I generally love their shows, from Seinfeld to Superstore. That “ding-ding-ding” is a sound I like. However, this app is disappointing. Why? Because I cannot pay to use it or to not be bothered by commercials. I am a millennial, I have come to love that for 3-5$ dollars more a month I don’t have to watch commercials. Plus a subscription cost, perhaps you can fund some shows that have been cancelled that have a strong following, like giving us some form of closure on Dracula or Emerald City. By subscribing, to the NBC app, you can offer the news or sports as an added bonus. Alas, I can watch NBC news without any subscription. Which is great on your part NBC but as an app business model it’s not ideal. People like watching Nightly News. Additionally, if you want to stream original programming, just allowing people to subscribe at a cost can help fund aforementioned original programs. I had to login, with my mother’s Cable account in order to use the app. Which is annoying, and should be unnecessary as regular TV is dying in most city areas. I would’ve paid 5-7$ a month just to watch NBC (WITH commercials 🙄) and I would’ve paid because it’s the only place to find some programs I love. C’mon NBC, it’s 2021. You should focus on your streaming platform, I thoroughly enjoy Peacock, why aren’t all of your shows on peacock!? I have to use two NBC applications ....KonicaminoltaVersion: 7.19

NBC Family of apps total trashIt’s 2023, how are basic functions of a streaming app so difficult for NBC to do these days? Every week I need to uninstall, break the “connection” to my service provider, reinstall, and re-authorize the app just to get it to show live streaming. And if I don’t do this with EVERY NBC APP then the link doesn’t get severed, so it has to be done again. Worst part is, it usually works fine when I check it the day before I’m about to watch programming, but when he shows I want to watch are about to start? It loads briefly, then crashes. OH, and when breaking the connection to my service provider, it ALSO breaks the connection to every other non-NBC app in the process too, so next time I load them, I have to re-link them as well, cause you have to re-set this connection at the SYSTEM LEVEL. This isn’t a new version problem, either, it’s been an issue for multiple years now, just google it. But it gets even better. NBC apps don’t play audio if you have notifications silenced. So when I finally do get the app working, I have the audio out until I insolence the notifications, but then, all during whatever show I’m watching, the audio gets interrupted by the beeps, and blips and bings, and pops of every other app on my phone making notification noises. Could I go on do not disturb? Sure, but then I would be out of contact for hours at a time. And why should I have to? No other streaming video app requires notifications to be turned on. Seriously, we’ve been doing video streaming apps now for over a decade, and you’re one of the biggest companies in the world, figure this out..Coconut-CrabVersion: 9.8.1

Worst TV AppIt’s a shame that this company was allowed the broadcast rights to the premier league soccer. NBC app never works and always glitches to where you can’t watch live tv on any streaming device, how can you have this main tv app be so bad when your NBC sports Gold (another program I have to PAY for for access to Premier league soccer) for the most part works fine. This has been an ongoing issue for over a year and still no fix. Consumers pay hundreds of dollars to them and they can’t correct issues that don’t have with other companies like ESPN app. If I am required to pay for access to premier league games you should allow me the ability to watch all games thru your companies various platforms, not having your NBC sports channel competing with the main NBC channel. I’m sure if I was lodging a complaint to watch American football it would be fixed quickly but for soccer (the most popular WORLD sport) they won’t do anything about it. NBC I hope you see this and have a fix before the new year starts or you can expect more viewers will reach out to the premier league to have them look for new partners for broadcast rights!.Vddogc himmhfrvcVersion: 7.5.1

Fix the Volume and Sound IssuesNo other app has these issues. On live TV, the volume is very low. This is an ongoing problem for many, as we were able to find forums for fixing this at some level. But fixing it meant changing a setting on the TV that makes 100% volume similar to 50% on any other app or medium. Hard to enjoy football when the announcers are essentially whispering. Then, if you forget you have turned everything to 100%, you burn your eardrums when you put on any app that does not have this volume issue. The foregoing is about live TV. The app doesn’t have this issue with on demand content. For on demand content: when you cast it, the voices frequently become distorted, resulting in the need to re-cast it. Interestingly, these issues do not present on the Peacock app. Come on NBC. You are a billion dollar company. You have to have someone whose job it is to fix this. In the alternative, give up your contract to host football. If you can’t figure out volume, football may not be your lane..TIFMAVVersion: 7.38

Plays back ads perfectlyFor the life of me I can’t figure out why NBC can’t get this app to work right. The only video that plays correctly is ads. Content plays for a minute then pauses and plays and you have to force quit the app and reload it to get content to play back properly but of course you’re met with ads again even if you just sat thru some before the app started acting dumb - this is especially common if you pause the app and resume later. It also struggles with changes to orientation after exiting picture-in-picture. Even though my iPad stays in landscape mode when going from PIP to full screen the video rotates into orientation and even after you physically lift and turn the iPad to force it into landscape it doesn’t fully fill the screen like it should. There’s also times when you pause video and you try to resume but the playback controls won’t load. For a company as large as NBC this is embarrassing and it doesn’t inspire me to want to spend money on your services or apps like Peacock if this is what I can expect..Mytw0b1tsVersion: 7.39

All Commercials No LivestreamsThis application has become horrible since TuneIn has become their broadcast provider. Your commercials are repetitive, and you literally will not play a live broadcast without forcing someone to listen to a commercial first which I will not do and I will simply go to CNN, which is what I’m doing right now as I’m writing this. I have written multiple complaints, utilizing provide feedback to which nothing has happened. In fact, your overall refusal to play live streams has only gotten worse. I have refreshed your application up to 10 minutes after the show has started meaning after the top of the hour and yet still not a single word of your broadcast. It’s just simply the same advertisement starting over and over and over and over I guess you haven’t figured out that you have more competition and that your point of view is not that vital when you gate it behind required commercials and your direct competitors don’t have that same practice. And they also use TuneIn. Over all horrible!!!.Dawebb728Version: 10.5.0

Flashback!Remember streaming TV in 2014?!? The NBC app is like a really bad version of that. Get ready to be so frustrated that you’d rather buy the episode from iTunes than have to use this app. Here’s how it functions: press a button, wait 10 seconds to find out that you’re going to continue to wait. Uh oh! Did you press another button while you were waiting after pressing the first button?!? That’s gonna cost you a whole minute to get back to the main page. The LIVE tv menu is so, so great. So great in fact that you probably can’t figure it out because it doesn’t operate like anything you experience in our physical world. See, you expect an action and reaction in our shared experience. But in this app, that doesn’t apply. There could be a reaction to pressing the down button, or there might not be. Or there might be a whole bunch. You will literally never know. But if you’re wrong you’ll ll have plenty of time to think about as you wait another minute to go back to the previous screen..RocksrowdiestroguesVersion: 7.21

PIP crashes / why it’s not free30 seconds to a few minutes after switching to PIP, the app completely crashes, requiring that it be restarted. So PIP unusable, which is a pretty big issue given that the app’s designed to run on phones and iPads Quick note to people complaining that it should be free. Broadcasting over the air is a fixed cost for NBC; they broadcast the signal, and it doesn’t matter how many people with antennas watch the broadcast, the cost of broadcasting doesn’t change. Streaming is different, as the costs include servers and bandwidth. Each person who receives NBC via streaming incrementally increases their costs, as more streamers require more servers and bandwidth. Cable subscribers and paid streaming-only subscribers provide revenue to NBC that offsets the increased costs of streaming to that person, which is why you need a cable provider or subscription to stream their content. Just fyi.YapishkahiltVersion: 10.4.5

Love the network, hate the appI’m a huge bravo fan, I love the real housewives, vanderpump rules, etc. Unfortunately I sometimes have to use this app instead of peacock to watch the episodes faster, which would be fine if the app worked at all. Someone really has to get this app together, the past couple or years I’ve used it it’s been nothing but laggy, constantly needs restarted, constantly does this thing where if you watch any show for too long all the audio will slow down and start making this weird noise and needs to be restarted again. If you click continue watching on the Home Screen of a show you want to watch it’s impossible to go to the details of the show without having to search it instead of clicking on it… just lots and lots of issues. Please fix it, there’s nothing more annoying than trying to watch a new episode of your show and having to restart it every few minutes….TaylorrrrrrrrbeeeeVersion: 9.8.1

Was excited until...I noticed early on that the app would not stream live. No problem, I’m not a television watcher and only downloaded the app to catch episodes of a show that a friend was on and to vote for him. I chose to just catch the replay. No biggie. I then discovered a popular show that had been the talk of television for years and many people kept telling me I had to see. I figured cool! Since I’m here, this is a chance to binge watch in between seeing my friend’s show. I was excited until, three episodes into S1 I got locked out and was asked to create a profile to receive three more episodes. Strange, because I had already created a profile in order to view and participate in voting on the other show; but, ok. I followed the instructions and was told, you guessed it, that the profile was already created. I changed my password, went back in, and the other episodes unlocked. The problem now was that instead of the three chances to watch that were promised, only two were available, and the fourth episode (which would have been my next view) was marked WATCHED. Which, was incorrect. Additionally, the episode would not stream and I kept getting a pop up saying NBC need to know where I was in order to make sure I got the right show. Again, strange. The show I wanted was the show I was asking for. Plus, my location was on and NBC had all the requested accesses. I put in a ticket for assistance. I received an email saying it was in review, was sent an article that had nothing to do with my request, but then received no further communication. I decided I’d watch a movie while I wait for assistance. Guess what, movie wouldn’t stream. I put in another ticket addressing the fact that I was still waiting on the first response, but also, I had discovered that the movies were not streaming. I received no email/response. So at this point: app not working + poor customer service = deleted app. Thankfully I got to see and vote for my friend before this all ended so poorly..No This Is Us. 🤷🏽‍♀️Version: 7.2.1

Very Buggy, No Favorites featureI have the NBC App on my AppleTV and it is absolutely terrible. Here are my main problems with it: 1. There is no option to “favorite” shows that I frequently watch, so every time I want to watch a specific show, I have to scroll through the entire list of shows or go to search and type in the show I want to watch, which is a pain and is more time consuming than just going to favorites and clicking on the next episode of a favorite show. 2. The app also forces me to verify my cable tv provider every time I want to watch something, whereas every single other app I use only prompts me to do this once upon initial sign in, if at all. 3. Integration with Apple’s TV app is rubbish. The TV app tracks shows you’ve watched throughout various apps and suggests the most recent episode or continuation of episodes/movies that you didn’t finish, all without leaving the home screen. With the NBC app, it usually doesn’t suggest the next episode at all or suggests shows I’ve watched already. 4. My last major problem with the app is that it constantly freezes during the episode, so I have to exit the episode and then play it again. It would be nice to watch an episode straight through without issues. I don’t recommend this app. It’s easier just to switch back and forth between my cable box and AppleTV or watch a different network..Leeshi.HVersion: 4.28.1

Link to Provider Feature a Major Limiting FactorTerrible business model. A lot of people use these apps because they are cable cutters, cord cutters, or whatever the proper vernacular is these days. The bottom line is that if you limit what people can watch because they do not have a cable provider, which I have not had in over a decade and never will again, it is not going to motivate them to get one. You lose viewers that way. In an age where most people use devices other than a TV to watch favorite shows, you would THINK networks like NBC would catch on, drop the provider requirement, and increase the amount of viewers on the platform. I noticed a week or so ago that I can no longer access episodes that I would have been able to watch (eventually). This is unfortunate because that's one less person being subjected to the constant barrage of advertisements that interrupt the show. I am sure advertisers will catch on....Dochacha11Version: 4.28.1

No enough serviceSo I’m writing this review. As I have cut cable tv off and just using app. I’m a little upset that I can’t watch the News or shows I want with like a subscription like other providers. Also it’s a little ridiculous that you only give one free news option to watch live, nothing else unless you have a provider this isn’t included some of the tv shows I can watch. I chosen to stop using cable as I travel a lot and have to go out of the country and using my subscription is easier and less expensive. And I can watch on the go with my phone, tablet, or computer… Now I’m losing out on a lot of my shows I love and update with my favorite New anchor because I don’t have a Service Provider!! Please NBC do better and come up with a subscription option that give everyone what they want with out a service provider..ArabellaiVersion: 7.40

Would be awesome if I could actually have a subscription...My family can’t afford cable, we just use streaming services... I used the app to watch Heroes (one of my all-time FAVORITE shows, I couldn’t believe they had it on the app, as it’s really old, let alone all of the seasons), but when I got to like the 4th episode it said I had to put in my cable information. I looked around and couldn’t find anything allowing me to purchase a subscription. I would seriously pay for this stuff, great shows on here. But there’s no options for subscriptions unless you pay for it through your cable provider. Get with the times NBC, HBO does it, so why can’t you? And taking back The Office when you guys know people won’t be able to watch the content they love on Netflix because you want to somehow make better bank through the cable companies? Really? Not impressed.CarolinethebandgeekVersion: 7.0.1

Terrible for streaming“It’s a always fun when we get to watch a little TV between commercials.” - my husband to me as we are trying to watch a show from the middle of the episode. Most times if we don’t finish an entire episode, the app does not save our place (or saves somewhere mid-episode, but not where we actually are). If I am casting to the TV from my phone, most times there is no progress bar on my phone for me to change where we are so I have to disconnect from the TV to find my spot and then re-cast. Every time I slide the progress bar in the episode we have to re-watch a whole round of commercials. Just now, it took about 15-20 minutes (and multiple whole commercial breaks) just to get to our last watched spot. We watched about a minute of the show and then were blasted with another break of commercials. Once we finish this season of the show we’re watching, we’re done with this app for good..ReviewwwerrrVersion: 4.16.0

So glitchy it’s almost unwatchableI know that “free” means having to sit through a significant number of ads, but I expect to watch them and get back to the show. No such luck. The app constantly glitches and freezes on the ads. A 20-30-second wait for the video to unfreeze is normal. The show glitches, too. I had to restart the show no fewer than 5 times, moving the slider to approximately where I left off, to get it to unfreeze. Even at that, once started you can’t rewind or fast forward because it will jump back to the original start point for that viewing session every time. You have to end and restart. This means I miss portions of the show I am watching. I have the newest, most up-to-date iPhone and am streaming on a fast fiber internet connection that has no issues with any other device or application. Worst app I have run across in a long time..Drbarb03Version: 7.35

Chromecast barely functional.The only reason I decided to download the app is because the player on the internet doesn’t have a chromecast button, and casting the tab itself in order to view NBC on my tv has a slight lag that I wasn’t happy with. Now the app itself is ok on its own, but again then only reason I downloaded it was for the chromecast feature. When casting, it works fine for the initial cast, however afterwards you cannot control any of the features: Closed captioning, volume, even playing, stopping or switching episodes. Sometimes if you close the app and reopen it the app will work fine for a few seconds, however after that it is not functional again. Defitnely going to uninstall this app and use others that actually work once I’ve caught up on This is Us. Honestly just take a look at ABCs app, obviously their developers were paid more, because there’s is flawless..Jordan De MelloVersion: 4.13.1

Kill SNL app 4 this?I loved the snl app but of course NBC Universal had to kill it since they’re launching their entry in the streaming war ‘Peacock’ because what we needed was another way for NBC Universal to make money of consumers through advertising since Comcast/Xfinity is losing customers due to cord cutters getting fed up with increased cost but less content. Whoever came up with your SNL app hopefully was praised cause it was great. Whichever genius chose to cancel it and thought it was a good idea to have it’s content integrated into this app minus the character and actor playlist or the ability took view casts by season shouldn’t be allowed to make big decisions anymore. Well it was fun while it lasted but yet again NBC proves they’re unable to see the value in what they have. Video quality sucked and literally more ads than are tolerable. One after every clip watched yeah this app is being deleted as soon as I hit send on the review..Mattstar69Version: 7.11.0

What did you do???Every day at 6:30 I open this app to catch the evening news while I’m wrapping up at work. Gotta make sure we aren’t at war with someone. Today I opened the newly updated app and I’m looking at Housewives of Beverly Hills. Ugh, what did you do? I see all the other “networks of NBC” but not just my local NBC station. Can I not watch it anymore? I noticed you didn’t broadcast the first story on Facebook Live today either. Are you not showing that program online anymore? Update 7/10 - Well, the local station comes on now - it still says “Housewives...” but I can see the news. Or I could. Now, nothing comes up. I can tell every time you update this app, it all stops working. Do app developers get paid by the number of updates they make to their app. STOP updating it, it worked fine before you started messing with it..Imani08Version: 7.0.1

“Don’t steal my information”I saw the thing in the settings that said don’t sell my information witch concerned me so then I clicked it and I said that you have to download a pdf for it not to sell your information I tried to do that and for some reason it would not let me download it so I was going to delete my account/profile so it just would make things easier... it would not allow me to delete my account/profile in fact it wasn’t even an option so then there was a button that said you could submit a question or contact them so they could help with any questions and the app would not let me do this. I’m not very happy at all with this app and would not recommend. All I could end up doing was logging out my profile and delete the app witch I don’t think even makes a difference. Not happy and would not recommend if there was a 0 Stars I would use it..Kaylie jo baderVersion: 7.12

SHAME ON NBCBack in the 1960’s to the 1990’s, nbc began creating great shows. Today, it’s 2024 and tv shows are streaming, (paid or free) except for nbc. For viewers who like 60% of your content, this app is ideal, not interested in news, talk shows or junk. Today, nbc is charging consumers to watch the “next episode”. For free, viewers can watch anything else, except what is desired. Did advertisers bail on you ? I’m deleting the app. I enjoyed the reboot of NIGHT COURT. I refuse to pay you for the latest episode. My firm decision was made in seeing Season 2, episode 7. Good thing I didn’t pay to watch such a terrible episode. Humor is 4 stars, network is 0 stars. Special events or sports should pay extra. Half of the shows are old/vintage originals or reboots with 2024 characters. NEW CONTENT OR FREE. Thanks for reading this and being fabulous, back in the day.. GREED GOT TO YOU TOO … FOR SHAME.Panzer696Version: 10.0.1

Minimize consistently pleaseSometimes it’s important to do other things. Requiring that the app be minimized. I know it’s possible. I’ve done it. Regularly. But if I have to try 100x and have successfully minimized maybe five or six times. Maybe I just don’t know the secret. But it makes me want to listen or watch other things. Please advise or please make it easier to do. CBS is looking better every day. Update: I swear whoever develops this app is creating their own job security. With nearly every single update. The app gets worse. Then gets better. In regards to stability and the ability to minimize and do another task. Haven’t been able to minimize after last update. It’s been perfect for the past month. Before that it really sucked. Please stop updating an app that works..GewehlerVersion: 9.5.0

Astonishingly disappointingThere is nothing like downloading an app and knowing all of the wonderful features that you can have. Unfortunately with this app it's all teasers. Five minutes in the jimmy Fallon, App crashes. Over and over and over and over and over again. It's almost as if Jimmy Fallon doesn't know what a crappy provider he is signed with. I haven't been able to keep current on this show for over a year due to the fact that it literally crashes within five minutes of the show started, which is super awesome there is nothing like thinking hey I could've watch Jimmy Fallon and a celebrity chat the way that they normally do in such a fun playful manner and then just have the app crashed on you over, and over, and over, and over again. Pull it together NBC The way of watching TV has changed dramatically consider keeping up or being pushed out..HillBillsVersion: 4.15.2

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