NBC Sports Customer ServiceNBCUniversal Media, LLC

NBC Sports Customer Service

Watch all of the 2020 Tokyo Olympic Games and thousands of LIVE sporting events airing on NBC, NBCSN, CNBC, Olympic Channel, Golf Channel and more with the NBC Sports app!

DEDICATED BRAND EXPERIENCES:
• NBC Sports
• NBC Sports Gold
• Golf Channel
• Olympic Channel
• Telemundo Deportes

STREAM LIVE EVENTS INCLUDING:
• NFL Sunday Night Football
• NHL Regular Season and Stanley Cup Playoffs
• PGA TOUR
• Premier League (soccer)
• NASCAR Monster Energy and Xfinity Series races
• French Open (tennis)
• Triple Crown (Kentucky Derby, Preakness Stakes and Belmont Stakes)

NBC SPORTS GOLD – PASS HIGHLIGHTS:
• PGA TOUR LIVE: PGA TOUR featured groups, integrated scoring
• TRACKPASS: ARCA, Whelen Modified Tour, IMSA, American Flat
• PHILLY PASS: Pregame, Postgame and Specials - Eagles, Sixers, Phillies & Flyers

REGIONAL CONTENT:
• NFL: Eagles, Patriots, Ravens, Bears, 49ers, Raiders and Washington Football Team
• NBA: 76ers, Bulls, Celtics, Kings, Trail Blazers, Warriors and Wizards
• NHL: Blackhawks, Capitals, Flyers and Sharks
• MLB: Athletics, Cubs, Giants, Mets, Phillies and White Sox
• MLS: Earthquakes and Revolution

FEATURES:
• Live Events: watch marquee NBC Sports events LIVE!
• Video on Demand: access video clips, preview upcoming events and check out highlights from past events
• Full Event Replays: relive all the great moments with full event replays
• Push Notifications: receive reminder alerts for upcoming events
• Alternate camera angles, synchronized statistics and extra content available for some events

ACCESSIBILITY:
NBC Sports is proud to offer closed captioning support on shows with a “CC” icon in the player controls. Just touch to enable.

The vast majority of live streaming content on the NBC Sports app will only be available to authenticated cable, satellite and telco customers via TV Everywhere. Further instructions are provided in the app settings section.

NBC Sports Gold content is available without TV provider authentication. Terms and subscription fees apply. The Blazers Pass is only available to fans located in Blazers Territory, pursuant to NBA rules and agreements. The Philly Pass is not available in the NBC Sports Philadelphia distribution territory.

NBC Sports video is only accessible in the USA and certain U.S. territories. The application requires a 3G, 4G, LTE or WiFi network data connection. Watching video over a 3G or 4G connection may affect your wireless data plan. Data charges may apply. The video quality will adapt based on your data connection.

This app features Nielsen proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings. To learn more about our digital measurement products and your choices in regard to them, please visit http://www.nielsen.com/digitalprivacy for more information.

NBC SPORTS TERMS OF USE: https://www.nbcsports.com/terms-use

NBC SPORTS PRIVACY POLICY: https://www.nbcuniversal.com/privacy?brandA=NBCSportsGroupOlympics&intake=NBCSportsGroupOlympics

NBC SPORTS DO NOT SELL MY PERSONAL INFORMATION: https://www.nbcuniversal.com/privacy/notrtoo?brandA=NBCSportsGroupOlympics&intake=NBCSportsGroupOlympics

NBC SPORTS CA NOTICE: https://www.nbcuniversal.com/privacy/california-consumer-privacy-act?intake=NBCSportsGroupOlympics

NBC Sports App Comments & Reviews

NBC Sports Positive Reviews

Pretty goo for meI like others have not had any major issues, it does not log me out when watching, recently when I want to watch my sport, (by the way I’ve only subscribed to the cycling pass) it shows me logged in when I’m not, I just simply log out and back in and I’m good, the streaming for me has been very good, no issues there, I usually stream to my TV from my iPad via google chrome and it’s very good quality, I’ve been using this app for 3 years now without nagging issues other than the one I mentioned, NBC sports gold is now simply NBC sports, all sports in one app, the layout is very good and simple to use, I also like the fact that I can rewatch replays of my races when I want as many times as I want up to when it recycles the program which is about one year, yes I would recommend this app to those who like myself are cycling fans, bottom like I love this app......Version: 6.0.5

Australian cycling pass ??I haven’t cut the cable yet so I can watch most nbc content on directv. But I did get the cycling pass to watch things others than the TDF and to watch it ad-free. No offense to the knowledgeable Aussie fellows who prattle on continually in the ad-free version but I was hoping for Bob Roll and Phil Liggett, et al. It seems stupid (and perhaps a bit misleading?) on nbc’s part to pay another set on commentators when they could just have other content or vignettes during the commercials. My hat is off to the aussies who can keep up a conversation for 3 to 4 hours though. I guess millennials like that stuff. The TV feed comes from the one source anyway and anyone can add commentary. We’ll see when the spring classics get here but I’m not sure I’ll be renewing this. As to the app working, it does most of the time but sometimes goes walkabout or does not connect the first time. But if you are casting to a tv realize that google or Samsung are probably sending your content to their servers to spy on you. Or maybe google is piping it to China for free! 😏.Version: 7.0

Olympics 2018!ViewingApp just updated 20 hours ago in time for the Olympics and is still very buggy with videos that don’t load, error messages and so forth, especially when trying to use Chromecast. In addition, this app can be vastly improved upon for the Olympics 2018 viewing by being much more versatile. Eg 1) It would be nice if videos that pertain to the host country, it’s people, it’s culture, history, the venue, etc could be viewable on the app and separated out from the sports videos into a category of its own. Right now there are only two categories, sports and athletes, but I often like the ones about the host country even better. 2) I think it would be nice if we could view ANY event, including the opening and closing ceremonies, via video rather than only certain ones being viewable and these being viewable only after the event has aired on TV. Some of us don’t have TV viewing any more and won’t be able to watch the opening and closing ceremonies when NBC wants to air them..Version: 5.9.2

Don’t Believe The HateThis app is definitely controversial. More 1 star ratings than 5? I’ll tell you why: User error. User error. And probably some content. Many complaints reference the EPL and other soccer leagues - perhaps those packages do have issues but those aren’t the only sports. And why do I think most complaints come from those using only free coverage? I got this for the PGA coverage. It’s flawless on my Roku. On my phone. On my tablet. On my desktop. Yes, even on my laptop. The features do exactly what they say they will and the extra golf coverage is a dream. Back to the hate. User Error 1: Bandwidth, bandwidth, bandwidth... Did you know apps use the internet? Did you know streaming apps use A LOT of internet? 9/10 streaming issues on any platform are with the end user connection speed and not the app performance. Make sure you have the juice... User Error 2: Comprehension. Reading reviews quickly shows that people have unrealistic expectations and ideas of what the app is supposed to do. Not saying every one who left a 1-star review can’t use their device but in my experience closer to 6/10 issues in platform steaming are user error. If you read this far you probably want this app and I’m here to say it works just fine for me..Version: 6.0.5

Easy fix to the appCall Netflix, ask to talk with the grand pooba/poobalina and tell them please by the grace of the maker and all that is cherished and good, take over the Nbc sports app, take 29% of the subscription cut and through modern capabilities alone, and not a dime of incremental marketing cost (probably starts at zero anyway) triple the number of subscribers through word of mouth alone. If on-demand had the powerful navi tools of Netflix, or even the brilliant Tablo box, consumption of sports broadcasts would blow through the ancient, artificial ceiling/limitations wrought by Paleotonic-era Hollywood types cheaping out by licensing the best their Commodore 64 software had to offer. The Broadcasts are top notch, world class gems piped through the fresh water conduits of Flint, Michigan. I.E., ...starts as the purest delicacy of fresh Great Lakes water and gathers human misery on the way to the hapless end-user. Call one of the big guys and get help with a contemporary streaming server and app. Pretty please?.Version: 6.1.3

Good app.. But LOTS of room for improvement.Pay no attention to the people who say it flat out doesn't work. It works with a good internet connection just as all video apps do. Where this app is lacking is lack of Chomecast support and the custom video interface is designed such that they can still place their ads at the bottom. That space where the ads are is space that they could be showing more of the BPL game. I have watched other sports without issue as well. The use of non-standard video also prevents users from using the Picture in Picture feature to put the video in the corner to do something else while watching at the same time. The people want Chomecast!!!!! People want to be able to put the video into the corner and do other things (like text their friends to say "Did you see that play!" Without having to lose their video.. then have to start the video back up.. just poorly designed app)..Version: 5.5.2

Love the App but Please Add More FeaturesI appreciate that you combined NBC Gold with NBC Sports. I use the app on my iPad for the premium cycling and speed-skating passes. All in all, I love your app; however, I would love it more if you added a few extra features: Please add Youtube-style options of rewinding 10 seconds or so and fast-forwarding 10 seconds or so. So many times I want to rewatch a spectacular feat of athleticism and trying to press and drag that tiny, little dot thing is horrible and frustratingly difficult and never, ever moves even closely to where I want it. Also, will you please allow your app to sync with auxiliary keyboards that many of us use on our iPads. That way, we can hit the pause/play button and not struggle with getting our finger to line up at the bottom of the screen..Version: 6.0.5

The APP works just fineIt seems like people are reviewing NBC policy or programming instead of this app. The app works just fine! I also cut the cord years ago, and wish all the Olympic events were on broadcast TV like that used to be, but I found a pretty cheap solution for this limited-time event. I signed up for Sling TV, which has no contract, and you can sign up and cancel anytime. It costs $25 plus tax per month, and it’s a legitimate provider, so once you have Sling TV set up, you can use it to log into this NBC Sports app and watch events on demand as well as live. I’ve had a few minor freezers when I’ve been watching, but they have all resolve themselves within a few seconds. I’ve been really happy with the app and all of viewing choices it offers..Version: 5.9.2

Great view, app needs workI purchased the NBC Sports Gold app today in order to primarily watch golf. The picture is great. The commentary is pretty good. The app itself needs improvement. I should be able to go back 15 seconds (using Roku). I also should be able to reverse, pause, and fast forward. Before I read the restrictions, I tried to watch 2 TVs in separate rooms. There is a restriction to a one user at a time viewing. When I try to login to the 2nd user (which isn’t allowed), there is a message saying that there was something wrong with my login/password and then I had to prove that I was not a robot. The correct message should have been related to only one user at a time is allowed, and not a login/password problem. If you know enough to give a message, give the correct message..Version: 8.0.5

The Primary Sports App I use During Football Off SeasonI love the Gold Package for golf coverage. Featured group coverage and the primary broadcast when it comes on tv. I wish “Gold Package” included coverage for more than one sporting event, however. Since it’s a monthly subscription, I feel like I should get access to golf, Tour De France and other special events. But you have to buy another subscription package for each event individually. I feel a little nickel and dimed, especially since I can flip over to cable to watch. I would stay on the app, over cable, bc commercials don’t seem to be as long but I’m not going to pay a Gold package subscription for every event, especially when I only care about the Tour De France as far as cycling is concerned. I have no desire to watch every cycling event. My $0.02.Version: 6.2.2

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