Where's My Water? Customer ServiceDisney

Where's My Water? Customer Service

Get the GAME OF THE YEAR award-winning puzzler!

Help Swampy by guiding water to his broken shower. Each level is a challenging physics-based puzzle with amazing life-like mechanics. Cut through dirt to guide fresh water, dirty water, toxic water, steam, and ooze through increasingly challenging scenarios! Every drop counts!
• Original Stories & Characters – Play through 4 unique stories featuring Swampy, Allie, Cranky and Mystery Duck. That’s over 500 amazing puzzles!
• Innovative Mechanic – See water in various forms and use your creativity to solve the puzzles – totally stimulating!
• Collectibles, Challenges, and Bonus Levels – Collect special items uniquely designed for each character and complete cool challenges to unlock bonus levels! “Tri-Duck” each level for ultimate bragging rights!
• Synchronization – Share your hard earned progress across multiple iOS 5 devices!

SWAMPY’S STORY
Swampy the Alligator lives in the sewers under the city. He’s a little different from the other alligators – he’s curious, friendly, and loves taking a nice long shower after a hard day at work. But there’s trouble with the pipes and Swampy needs your help getting water to his shower!

ALLIE’S STORY
Allie is the sewer's most creative alligator. Her quirky spirit and artistic talents made her a star. Now, the gators have crafted a one-of-a-kind steam-powered musical instrument, and can't wait to hear her play it! Help Allie get the steam she needs and enjoy her take on classic Disney tunes.

CRANKY’S STORY
Cranky, a real gator’s gator, has a big appetite and will eat anything, from tires to old fish bones. But he refuses to eat his greens! Use the dirty purple water to clear the algae on Cranky’s plate so he can gobble up his “food”.

MYSTERY DUCK
Catch this fancy teleporting Mystery Duck in this special chapter and hint hint - timing is everything! Find all kinds of surprises including the biggest duck ever, MegaDuck and cute little Ducklings!

Some stories may require a small additional price but try the FREE levels today!

Before you download this app, please consider that this app includes advertising, some of which may be targeted to your interests. You may choose to control targeted advertising within our applications by using your mobile device settings (for example, by re-setting your device’s advertising identifier and/or opting out of interest based ads).

• In-app purchases that cost real money
• The option to accept push notifications to let you know when we have exciting updates like new content
• Location-based services
• Advertising for some third parties, including the option to watch ads for rewards
• As well as advertising for The Walt Disney Family of Companies

Privacy Policy - https://privacy.thewaltdisneycompany.com/
Terms of Use - https://disneytermsofuse.com/
Your California Privacy Rights - https://privacy.thewaltdisneycompany.com/en/current-privacy-policy/your-california-privacy-rights/
Do Not Sell My Info - https://privacy.thewaltdisneycompany.com/en/dnsmi/
Children’s Online Privacy Policy - https://privacy.thewaltdisneycompany.com/en/for-parents/childrens-online-privacy-policy/

Where's My Water? App Comments & Reviews

Where's My Water? Positive Reviews

Good, but could use a little helpI played this app when I was 3 and just redownloaded it. I am addicted to it, but I can never unlock the next level pack because I don’t have enough ducks. Maybe you could make the next level packs cost a few less ducks????? Also I think you should make the other alligators free. I love the free 5 Allie and Cranky levels, and I want to do all of them but it costs money!!!!!! So maybe you can change some of those things, or at least respond to this review. Thanks and goodbye!!.Version: 1.16.0

Controls needs updatingI beat all the levels in this app years ago, deleted it for a while, and just redownloaded it to play through it again. As others have mentioned, playing without a home button is a whole different (annoying) experience, since some of the gameplay is now below the area of the screen that you need to swipe to minimize games. Which moves the app around and pauses gameplay. Also, I remember some of the actions in this game to have been a lot more fluid. Bars you have to move with your finger don’t move smoothly now, so it takes longer to adjust them to the right angle you need them at, and faucets have to be held a lot longer before whatever fluid comes out, which makes it more difficult to control how much you want. I’m on level 4-12 at the moment, which requires exact aiming and quick, precision shooting of green slime and purple poison and I know EXACTLY how to beat this level because I’ve beat this whole game before, but it’s proving impossible because of all of the issues I mentioned above! Such a shame because this was a great app game. Could be great again with some updates to improve things and modernize it for the new iPhones..Version: 1.18.7

Favorite game of all timeWhere’s my Water was (and still is) my favorite mobile game hands-down. I enjoyed it more than Angry Birds, Cut the Rope, etc... because I felt the puzzles were so unique and challenging. Working to “Tri-Duck” every level can be a serious grind, but the game is so much fun that you get excited about playing every time you open the app. I wish they would continue more content with it, as I felt it came out during the prime of Disney mobile games (games such as Where’s My Water, Mittens, and Jelly Car 3 were all incredibly fun entries) not all have stood the test of time however. Sad to see the modern Disney games are just re-makes of candy crush or bejeweled, themed off of the latest Disney movie. There’s definitely a few bugs in the modern day, such as cutting dirt on the bottom of the screen on any iPhone without a home button (the newer ones) can cause you to close the app. But I have to keep my 5-star rating for just how much I appreciated this game. My all-time favorite..Version: 1.18.2

Easily my favorite game app I haveI honestly love this game so much. I bought it a few years ago, played it a lot, and forgot about it for a couple of years. I just redownloaded it and I can't stop playing it. It's really satisfying to play. The games are challenging enough to keep it interesting, but never so challenging that you get frustrated. The graphics and sounds are amusing and nice to look at, and I'm kinda in love with that little alligator. Half the fun for me is just successfully completing a level so that he can get his shower. He just looks and sounds so happy when he gets his shower, and that makes me happy. I know this is supposed to be a children's game, but I'm 45 and I freaking love it..Version: 1.14.1.58

PerfectionThis might be my favorite smartphone game ever. It’s the perfect combination of charm, polish, difficulty, and is just such a pleasure to play. It’s the only game I come back to year after year to replay, and I’m sort of dreading the day when the developers stop updating it. The music is incredible! Every piece of DLC is worth it; just the right amount of added content. I can’t even pick a favorite. I’m rambling and gushing but this game is just that good. WMW2 didn’t quite scratch the itch for me, something about it felt off, like it was using a different game engine? Or different developers? I’m not sure, but this game is just wonderful..Version: 1.18.3

Needs support for newer iPhones with no home buttonI love this game! I purchased it a long time ago and have played through every expansion. I am giving it a 3 star rating because now that I own an iPhone XR, there is no home button. This is an issue because some of the nozzles to shoot water appear at the bottom of the screen and when I go to hit them, the screen tries to move out of the way and it pauses the game automatically. It makes any quick movements impossible. Some levels are impassable because of this, more specifically, level 7-12. When I try to quickly hit the switch, the app tries to close a little bit and the game pauses. It makes the game unplayable..Version: 1.18.4

I 💟this game!I have been playing this game since I was like 5 or something (I am 10 now) and I love it! I just downloaded “Water? 2”, but, I wish it looked more like the old game (the stone, dirt, and water). My only suggestion is maybe (on the other characters) instead of having five or so levels each, having a whole... group (the... big areas... like ‘meet swampy’... sorry, I don’t know what the group things are called). Anyway, I love this game, and will you please acknowledge, and think about adding these suggestion. Thanks!.Version: 1.18.3

It Good Tho... But need fix on iPad 2 iOS 9I have be playing where my water for years Where the old games?? We all have childhood memories of games that we played back in the day I really want to know what happened to those game?? AKA the game need to fix I'm using iOS 9 on my iPad 2 and it lagging bit I like it the background is good but it like 24-bit-34 bit it like minecraft and call of duty zombies and five nights at Freddy AR the background look worse than roblox and where the cars games I haven't see that game for years now it a good game idk why u have to remove it from Apple Store and Google Store And another PLZ FIX THE GA,E :,>.Version: 1.18.5

LOVE THIS GAME BUT PLEASE HELPI love this game!! i’ve played, bought and beat it a bunch of times. I would love better support for iphone x. the ducks and the mysterious items are kinda hidden. also the slider is a bit big, bulky, and very sensitive. when i want to make small lines it keeps pushing the slider and moving me. i’d recommend this to anyone! during hurricane sandy here in jersey i binged this game as my only means for entertainment for about a month while the power was restored..Version: 1.16.0

Worth the $2Imma be real with y’all. This is my favorite game. Better than Halo, better than league, even better than second life. Where’s My Water is ALWAYS there for me. Through thick and thin, through a divorce and a hurricane, where’s my water is always right beside me. I don’t know what I would do without swampy and the ducks. Side note: this game is far superior in ever way to the lack luster sequel and absolutely worth the $2.Version: 1.18.3

Just as fun as I remember but....The game is fun on the levels that don’t have anything to touch at the bottom. I saw there was an update and I was so happy thinking they finally fixed the bad formatting for the current phones. Downloaded it and tried the level I’m stuck on. Nope the game still thinks I’m trying to leave the game pausing it in the process. This makes it nearly impossible to switch the values or do anything at the bottom of the screen. Please can you fix this it’s been a while now..Version: 1.18.3

Addictive, challenging, and funJust pay for this and save misery of ads. I purchased it for my grandkids (under 7), but have landed up enjoying it more than the kids. The challenges in the game are sometimes tricky, but after some tries are doable. It helps me relax and keep my brain sharp. It is interesting how a simple game can have so many variations with simple elements of water, steam, coal, fans, slime, pink liquid, etc..Version: 1.18.4

Money.This game is probably one of my favorites of all time, a fond memory I look back to when I used to play it. Except the fact that even after you buy the game you have to purchase even more things, such as the other duck-levels. Back when I downloaded this game, it was free and those were additional purchases but now the price went up and if you purchase the game those levels should be free ..Version: 1.18.3

Controls too close to the sideIPhone: My only complaint is that if you’re trying to use controls that are on the sides of the screen, it stops the game. There’s a level where it’s set up like a pin ball machine. Because the controls are at the very bottom of the screen, the side menu constantly pops up as I’m trying to use the controls..Version: 1.18.7

The definition of 2010’s mobile gaming.This, along with Angry Birds, Candy Crush, and Cut The Rope, are the defining definitions of the army days of mobile gaming. This game is a childhood classic for me, and a mobile game that I’m sure everyone remembers. And it’s refreshing to see that Disney is still fixing minor bugs in this game, even years after it’s release. Play on, everyone. Play on..Version: 1.18.3

Needs to be optimized for new iPhonesI’ve been in love with this game and just re-downloaded the app on my iPhone 11 Pro Max. It needs to be optimized for the new iPhones that don’t have a home screen button and instead use the bottom of the screen to exit/switch apps. All the levels leave excess space on the top rather than bottom and cause you to constantly switch/exit the game and pause the game consequently. A quick fix to solve this is just move the section of gameplay towards the top/middle rather than having it as bottom as possible. Other than that, this is hands down THE best game on the App Store..Version: 1.18.3

Not good with iPhone 10I love this game and I have been playing it for a very very long time. But it's not friendly with the new iPhone X. A lot of the levels I can’t get through because the controls are at the bottom and it always pauses the game or closes the app which is a pain. Hopefully something can be done..Version: 1.16.0

Great Game - Tough to Play on myiPhoneThis has always been a really fun game to play. It is a great challenge even for adults. The problem is that every time I try to touch something at the bottom of my screen, the game pauses because it thinks I am trying to close the ap. I don’t know if it is because I have big fingers, or if it is strictly an iPhone problem, but it is really annoying..Version: 1.18.1

Hard on iPhone 12 miniI've been playing this game for years. I just upgraded to an iPhone 12 mini and I decided to revisit this game. Manipulating elements at the edge of the screen is difficult. I'm pretty sure it's not just my phone. Maybe if I could zoom out a bit it'd be easier..Version: 1.18.3

SOS for newer phones!I played this game when I was younger and loved it, so I decided to redownload it. However, having an iPhone XR now, a lot of the levels are darn near impossible to play because some of the things I need to tap and interact with are too close to the bottom of the screen and my phone thinks I’m trying to exit the app. Perhaps if there was a setting I could adjust to shrink the playing field so it wasn’t edge-to-edge on my screen?.Version: 1.16.0

Best. Game. Ever.I’ve been playing where’s my water for the longest time! It never fails to entertain while challenging my thought process! It’s exciting, fun, and sometimes frustrating... but that’s the best part! I highly recommend this game to anyone- I even got my mom hooked on playing it :).Version: 1.18.3

It’s been a hot minuteI used to play this as a child when it was free and it was amazing. Not too long ago I saw my friend play and I was like “OMG I haven’t see. That I’m forever” and get informed that you have to pay which I did and my goodness ,my childhood memories are coming back too me.Version: 1.18.7

Good funThis a great game, mostly satisfying, but occasionally frustrating when the tasks are too challenging. Some are tough to do on my iPhone, because touching the lower part of the screen often causes the program to pause. But overall I strongly recommend this..Version: 1.18.3

Get this app!For child and adult alike this game is extremely entertaining and addicting. Challenging enough to keep you interested but easy enough to not get frustrated. Add that the graphics, game play and fun characters and you've got a big winner..Version: 1.18.3

Doesn’t work on newer iPhonesI tried to play on my iPhone 12 and had to stop because I got to a level that required me to dig at the very bottom of the screen and my phone kept exiting the app instead. I loved this game when I had an iPhone with a home button, but without the button it’s unplayable..Version: 1.18.4

Good but how do find the levels of the week?Yes even if you tri-duck every single swampy level, your only 1/4 of the way through the game. But I need to now how to get to the levels of the week, so I can tri-duck them..Version: 1.18.3

Isaac Barr- It brings back good memories.Growing up, I was very fortunate for my parents for getting my brother and I an IPad 2. Now looking back at the advancement made within both my life and in the virtual industry, it is refreshing to return to the classic games of my childhood, which this game is surely..Version: 1.18.2

Love this gameI just love this game. They have a second one that came out that wasn’t as good. Wish they would come out with more like this one. It’s something I would definitely pay for..Version: 1.18.4

PLEASE optimize for iPhone X and more!This game is very nostalgic to me as I played it years ago on an iPhone 4, however the buttons and taps and things on the corners or bottom of the screen always pause the game and it becomes nearly unplayable. The cutscenes were obviously for smaller phones as they’re extremely low quality. This is an amazing game but please update it!.Version: 1.16.0

IPhone XThis game is really fun but needs a update for iPhone X users whenever u have to do something either on the side (slide the water towards the left) or sometimes you can’t even play the level because a button u have to press or something u have to movie is unavailable since that’s where the iPhone Xs “home button”.Version: 1.16.0

Needs updateI love this app but some levels don’t work with the iPhone XR or 11. Any phone with no home button won’t let you touch the bottom of the screen without pausing the game. For example level 7-13.Version: 1.18.2

Fun but not compatible.With the iPhone 11 in particular, this game is almost difficult to play because of the “swipe up” feature as opposed to the home button in previous iPhone versions. When trying to play this causes many issues because I keep getting rerouted to the man page..Version: 1.18.2

Crash!PLEASE fix the start up issue. It crashes while loading. We paid for the download and it just crashes. We have not been able to play one bit. Please help!!!.Version: 1.18.1

Love this game!I love this game and played it in the past but was excited to redownlod it! I do keep getting stuck on levels that are unplayable on the newer iPhones without home buttons. Hopefully there’s an update that could fix this? It definitely worth it even with those annoyances.Version: 1.18.3

Endless hours of funThe slide on the side for some levels is harder to use on my phone. It’s no issue on the iPad though. This game has only gotten better. Endless hours of fun..Version: 1.18.5

Still addictive gameI just redownloaded this game. I forgot how much fun it is. A few levels are annoyingly hard, but only because the new iPhones don’t have a home button, so when you touch the bottom of the screen, the game pauses rather than get rid of dirt or press a valve..Version: 1.18.3

FUN!!! By:AsaWhen I started first it was pretty easy and boring, but it got better when it added advanced levels and that’s when I really got into the game!❤️😀🆗👍🏿🤘🏽also it’s good for your brain 🏋️‍♂️🧠.Version: 1.18.0

Swiping closes screenThe games fun. The only problem is, when you have to swipe next to the edge it closes the app or pauses it on the iPhones that don’t have a home button. Maybe adjust the game screen size so the edges arnt up against the edge of the swipe zones on the screen?.Version: 1.18.4

IPhone X and aboveCertain levels are very hard to complete on my phone because I have an IPhone that doesn’t have a home button which means that the same mechanics that help me close the app prevent me from reaching parts of the screen in the game.Version: 1.18.3

FunFun.Version: 1.14.1.58

Nice puzzlerGood game! I really like this game. The gameplay is very unique and the graphics are smooth. I would've rated this 5 stars if I didn't need to pay for more cranky levels..Version: 1.3.5

Still a great gameI bought this game 6 years ago and it still on my latest iPad..Version: 1.14.1.58

我爱洗澡皮肤好好嘻嘻嘻.Version: 1.18.7

Lost levsI just unlocked the lost levels and are so good my favorite one is hearts and crafts : best game but it’s a little glitchy.Version: 1.18.5

Make a Disney movie of it😃😃😃😃.Version: 1.18.5

AmazingPlease add the other weekly levels and ten days of frankenweenie to lost levels if you care. Also, please bring back where’s my perry and where’s my mickey..Version: 1.18.4

One of my favorite gamesThis game is so fun, I can spend hours playing. Please add more levels!!! I have an iPhone 11 so it’s kinda hard to control buttons, swiping, or switches etc. I learned a trick to turn on guided access so that the screen stays still when I swipe and stuff..Version: 1.18.4

More lost levelsI hope that there is more levels in the lost level section.Version: 1.18.4

New levelsI wish there were new levels for this. It’s an awesome game..Version: 1.18.4

Levels?Why did you give 3 extra levels? To get them, you tap Swampy, Allie or Cranky. The levels are.....CHADLEEE, Quack Shot, and......huh, none off Cranky? I tap all parts of Cranky, I get no level, make that 2 extra levels..Version: 1.18.3

A timeless classicThis is as fun as the first time a played it years ago. I hope this game never gets removed from the App Store. It’s a must play if you’re looking for a time waster..Version: 1.18.3

AmazingI got several hours out of this game, it is definitely worth the 3 bucks, AND, there’s no adds! Totally buy, it’s a great game!.Version: 1.18.3

Needs an update for iphone 11+ to handle swipeSwipe conflicts with my ability to control the game keeps pausing or exiting.Version: 1.18.3

Best game everThis is a lot of fun.Version: 1.18.3

Great !😃😃.Version: 1.18.3

Where’s my wifi?I’ve played Water for years and it’s still fun today. Can’t find Wifi like Swampy couldn’t find water? Let him handle it..Version: 1.18.2

Fun gameHave fun.Version: 1.18.2

I love AlligatorsI’m In love with this game get it!!!🐊🐊🐊🐊.Version: 1.18.1

So addictiveFun!!!!!.Version: 1.16.0

Paying for upgrades? Unfair!!!I love this game and would have recommended it to everybody... However, paying for upgrades (Cranky's story) makes me change my mind. I paid for this app and upgrades should not cost anything. If Disney wanted to make Cranky's Story a whole different game I would have bought it because I love Where's My Water, but attaching it to game already purchased? That's crap. I would have easily given this 5 stars except for the upgrade costing money. 99 cents is not a big deal, feeling like you are being ripped off after already purchasing a game is a big deal. Shame on you Disney.Version: 1.3.6

AwesomeGreat game for passing time in the hospital.Version: 1.0.2

Paying to upgrade is not cool!So I am hooked and waited eagerly for the upgrade for new levels...only to discover you have to buy the new levels. Paying for our upgrades is BS! Shame on you! I sure won't be buying them. To bad, I love this game :o(.Version: 1.3.5

Not a lot of waterGame is short and there is an additional charge for Cranky's story that should be included. Fun and addictive! Perfect kids and adults alike..Version: 1.3.6

Great app, bad bug.Love this game. Totally worth the 99cents. I got it when it first came out, but had low expectations. This game has really amazed me. Small problem with the new update. The app keeps crashing when I try to play cranky's levels?.Version: 1.3.5

Add iCloud sync to all iOS device.Add iCloud sync. I don't want to play one game with my iPhone iPad twice. All device can sync with iCloud like the game data.Version: 1.3.6

Great game. Wicked awesomeI have never had so much fun showering a sewer reptile!!! Great value!!!.Version: 1.0.2

Great with one badI love this game so much I'm on it or minecraft ALL day (on the weekend) except it keeps breaking off when I turn it on it finishes loading the game then right before it goes to the title it exits off! Fix this and I'll give it ALL STARS!!! It's due for a bug fix..Version: 1.12

AddictiveI like this game , but it's a addictive , should of ahead more level though.Version: 1.3.6

Awesome !!Really addictive and really fun !! It's quite like Cut the Rope :).Version: 1.3.0

Cute gameVisually gorgeous, addictive puzzle..Swampy is adorable..Version: 1.0.2

GoodHad a lot of fun. 100% fun.Version: 1.0.2

As addictive as Angry BirdsNice little "spend some time" app. Thanks Disney!.Version: 1.13.1

Great app but needs bug fixesThis is a very good app but it needs some bug fixes because when you try to play "make a ramp" it goes blank. When you try to go to the main menu from that screen it crashes. We are anxiously awaiting Allie's Story. When will we learn more about Pushy and Shovey??? Can you include videos with the "Lost Levels"?.Version: 1.10.1

Be careful!The in app purchase for the new mystery duck says $0.99 in the game (a fair price for new spin on old levels) but when you actually go to buy hey try to charge you $2.99. Way too much!.Version: 1.7.0

Incredible ValueI don't usually write reviews but had to in this case. This is a very fun puzzle game, worth every penny and then some. Well over 250 levels and more and more are released with every frequent update. The developers have provided WAY more than a dollars worth of value and show no signs of slowing down. If you like physics based puzzle games this gets my highest recommendation..Version: 1.6.0

Amusant!Très beau graphique et vraiment amusant! Le jeu est très divertissant!.Version: 1.3.6

AwsomeIt's a awesome game to play when your bored.Version: 1.0.2

Funny & OriginalThat alligator cracks me up. The game premise is original and brings something more to the table by inspiring itself from water-based physics puzzlers..Version: 1.0.2

GreatNice games!,.Version: 1.12

Great fun for young and old!My kids, my wife and I all enjoy playing this game, but it is also addictive lol!.Version: 1.10.1

Lots of funLove that you need to think these through. Great mind game!.Version: 1.10.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.18.7


What do you think Where's My Water? ios app? Can you share your thoughts and app experiences with other peoples?

Please wait! Facebook comments loading...

Where's My Water? iPhone Images
  • Where's My Water? iphone image 1
  • Where's My Water? iphone image 2
  • Where's My Water? iphone image 3
  • Where's My Water? iphone image 4
Where's My Water? iPad Images
  • Where's My Water? ipad image 1
  • Where's My Water? ipad image 2
  • Where's My Water? ipad image 3
  • Where's My Water? ipad image 4