Etsy: Custom & Creative Goods Customer ServiceEtsy, Inc.

Etsy: Custom & Creative Goods Customer Service

The Etsy app lets you shop millions of one-of-a-kind items straight from your iPhone and iPad. Whether it’s for moments big or small we have it all: handmade goods, vintage goods, creative goods, custom goods—there’s something for everyone. There’s no creative marketplace quite like it. With the Etsy app you can purchase the perfect gift for friends, family, and co-workers, or even get a little something for yourself.

With Etsy on your iPhone and iPad, it’s incredibly easy to explore all the delightful, personalized, unique items you want. Browse curated collections of handcrafted jewelry, vintage goods for your closet, customized furniture for your home, everyday supplies for your kitchen and bath, DIY kits to help that creativity flow, and so much more.

Plus, whenever there’s a big day coming up—weddings, anniversaries, birthdays, holidays, or graduation—Etsy is the go-to destination for unique occasion gifts.

Etsy on your iPhone and iPad makes it easy to find what you’re looking for.

• Save your favorite items and shops so you can discover more of what you want later. It saves you time and gives you more personalized recommendations in the future.
• Get notified when your favorite shop adds new items, or when your favorite items go on sale, so you won’t miss out on special savings or limited editions.
• Chat directly with shop owners and have items customized just for you. Most shop owners are quick to respond and love creating something just for you!
• It’s easy to buy goods swiftly and securely using our full suite of payment options, including Apple Pay at checkout.
• You want order tracking? We’ll let you know when your order ships, and even better, when it’s delivered!
• Etsy is spoken around the world! You can browse in English, German, French, Dutch, Italian, Spanish, Polish, Japanese, Portuguese, or Russian.
• Hang a one-of-a-kind piece of art in your home from your phone with our new augmented reality beta feature.

There’s never been a better time to find something you love on Etsy. Get the app today!

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Etsy: Custom & Creative Goods App Comments & Reviews

Etsy: Custom & Creative Goods Positive Reviews

I love Etsy shopping, but . . .I am a huge Etsy fan and have been buying from them for years. I find the vendors to be honest and helpful, and the shipping is pretty quick. I have only had one shipping issue in my 25 years of shopping with Etsy, and the local post office paid for the damages. In general, I would say I am a customer who knows what she wants—almost always something interesting and unusual. Many of the vendors have worked with me—changing a color, a size, re-orienting a stone in a setting. They have done it all—several of them have accepted drawings from my daughter (an amateur artist) to make sure I got what I wanted. My only real complaint about Etsy is that they do not sort things carefully. Sometimes I put something like “sterling bracelet with faceted black onyx “ in the search bar. What will show up is every bracelet—maybe the stone will be black onyx, but it might be any other color onyx comes in—with a black stone,onyx or not. There might be other colored stones in the bracelet as well, even though I did not ask for that. It might be costume, not sterling; or it might be gold. What is the point of a search bar if you are going to ignore what I asked for?!?.Version: 6.5.1

Tee shirts gone wrongI ordered 7 tee’s for my grandson 4th birthday. Ordered them on line and they where done wrong. Ordered them in May for birthday in June that we were going on a birthday vacation to stay at a beach for 5 days. I put in 1 order for all tee’s bill was $75. When ordering for the 1st time at this company, I had no idea that they broke up the between several shops. When the tee’s started to come in they were WRONG. I sent emails and text trying to get them fixed. They wanted me to tell them what shop the tee’s were done at. They wanted me to show them how tee’s were done wrong. I sent pics to them showing what I wanted tee’s to say and what they did wrong. I did this a few times to different people. I got NO help at all from Etsy at all. I am s senior on a fixed income and too old for this. I placed order in MAY, 2021 and to this day September 2021, I have gotten NO help from this store at all. Not a phone call, text message and no apology either. I did a lot of work trying to find out what store, who did what and sending several pics to different shops with people coming back to me saying they did it right and I was wrong even with the pics I sent showing they were wrong. I saw a lot of nice things that I would be buying if this store had an ounce of compassion for its customers and would try to make it right for their errors. An unsatisfied customer!!!!!!!.Version: 5.84

Is anyone else having issues with mobile app?I love shopping on Etsy on my phone, but have been having issues with the mobile app this week. First it wouldn’t let me review my purchases. It kept telling me there was no connection, which was not the case as I was connected to WiFi and it was working/strong signal. I contacted their Help Center and chatted with a nice woman who told me to try uninstalling and reinstalling the app. I did so and was able to leave a review. Today, though, I noticed that when I look at reviews of items I know had customer photos before, the photos are no longer there. I checked out my own past reviews on the shops’ pages and sure enough - the photos I submitted aren’t displaying. I contacted the Help Center again and the rep did not seem to know how to help me. He was very nice, but there seems to be no solution for me. He suggested the app just couldn’t download the photos, but they were there a few days ago so SOMETHING changed and needs to be fixed. I did notice the app was updated 5 days ago so I don’t think it’s a coincidence that I started having issues with it. I hope this glitch is resolved soon because I rely on customer photos sometimes when trying to decide whether to purchase something or not! I know I am not alone in this. Please fix 💖 TY!.Version: 6.1

Creative giftsI love Etsy. First off I enjoy helping out other artists and individuals more than big corporations. I have had some wonderful quality items I’ve given as gifts or kept for myself. The layout is easy to use. You can buy the item straight away or put it in the cart and buy all the items together. Some shops give discounts on multiple item orders. Etsy shows you which shops have items on sale and how many other people have that particular listing in their cart. You can favorite a shop or an item that you can easily go back to later. You’re able to put those items in a group, which is useful in the form of gifts you have in mind for one person or event like Christmas. These groups seem to be unlimited as I already have a bunch I’ve made. You have seller and buyer feedback and you can contact your seller. They show similar items to what you’re looking for on the same page. You are able to see turnaround time and the general location area of the shop, then pay through credit card or PayPal which makes it convienient..Version: 5.88

Loyal but cautiousI have been a buyer and seller on Etsy since 2007 when I opened my jewelry shop. Since then I have seen many changes to Etsy, some for the better and others not. Etsy is a Mecca for specialized, beautiful items that you may not be able to find anywhere else, and it serves as a community for creative people. It is user-friendly and easy to operate, and the prices are fair. My biggest complaints about Etsy are that they do not promote truly handmade items as much as they used to, and that they are too quick to shut down a shop at the first sign of a conflict with a customer. There is no hearing process or chance to course correct. I’ve seen too many shops get shut down for no reason. I love being an Etsy seller and I am happy, but I no longer trust them as much as I used to. I don’t trust that if there was ever a problem with my shop, even after 14 years, that I could receive proper customer service and feel heard and honored. I have no first hand experience with this as my shop is still in tact. This is my honest assessment that I would tell a good friend. I would have kept it to myself, but they asked..Version: 5.73

My Favorite App.....EVER.I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people..Version: 4.83

Best Place For Custom Kink GearYou won’t find a single place where sellers go above and beyond for kinky buyers who usually have some sort of shame wanting items that make adulting more fun and with Klarna as a partner, I was able to treat myself and my lover to beautiful, one of a kind items that are fairly priced and extremely hard to find to add to our bedroom time and this was made possible by Etsy. Etsy isn’t perfect and there will be times you get a dud but 9 times out of 10 I’ve been super happy supporting people in the kink community with all my purchases. With Klarna I was able to get a great deal of custom items for like $30 bucks a month on auto pay. It’s a no brainer. You pick out what you like, open Klarna and shop Etsy, the transaction is seamless and worth the wait. Tracking numbers and a way to contact the seller all make this easy to do with no stress. Plus when people ask you where you got your sexy toys at the next play party you can tell them with absolute confidence they can find it on Etsy!😊.Version: 6.2

Extremely unhappyI am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied.Version: 5.26

How can you NOT Love ETSY?This site has grasped my heart from the first time I visited it several years ago. I had first heard of it through a cousin who’s daughter was making the most intricate jewelry and was showcasing it on ETSY. I figured let me have a look. I have to warn you, this site is addicting. My husband who can’t stand flea markets, and as he says peoples old junk loves me to show him things on ETSY. Plus it’s not just the VINTAGE items. Its the Artisans that comprise so much of what you see on here. The first time I witnessed a person who took an old Novel and folded the pages into a Heart. Another who used spoons to make a piece of functional decor. Just so much. All so beautiful and special. The first time I witnessed a hand and arm crochet chunky blanket! This is what ETSY is about. I love so much I could go on and on. My favorite has to be the Books that are wrapped. How awesome is that. You receive a Vintage Novel wrapped uniquely. Now I want to go “surprise” myself with that! Here’s to having a bunch of lovely, wonderful and inspiring experiences on ETSY!🌻.Version: 5.76

Fabric pricingThe only thing I don’t like on Etsy is having to guess the price of fabric. It is usually by the yard but on Etsy you sometimes have to go all the way into your cart before finding the price is not for a yard but it is for a fat quarter, an 1/8th, or 3/8 yard, 1 yard etc. It makes it very hard to compare fabrics. Normally it would be no big deal but when a fabric is needed now it gets very annoying to open an ad just to find out it still doesn’t specify how much you are getting for $3.40. After reading the entire ad you still don’t have an indication. So now you go to the cart to see what you bought for 3 @ $3.40. One would expect about $12 with tax but instead it said $38 and that didn’t include shipping. I did this kind of searching for 6 hours yesterday between 2 sites and left everything at your site except for one small purchase. I don’t have a problem paying what something is worth but it seems like a trick. It is not needed unless your goal is to annoy. Just price it the real price. Thanks, Donna Watkins.Version: 5.42

Reviews are not a conversationI’ve had this app for a LONG time. In fact, it’s one of the first apps I ever downloaded! I love how you can find just what you’re looking for! However, in recent months I have noticed that prices on many items I’ve been interested in have gone up significantly. My biggest complaint about this app though: on several occasions, I have left honest—not brutal or bashing, but simply honest reviews about a few of my transactions. When you leave a review about a purchase experience on this app, the seller can continue to publicly comment on your feedback. To me, this is totally bizarre and not what I’m looking for in a shopping experience. It creates a confrontational environment. And no one wants to read all that! If I’m leaving feedback because something needed to be improved, I’m not looking for an argument or justification. It’s just that—feedback (to hopefully help improve that person’s business in the future)! I wish they would change this feature, and maybe consider making “less than 4 star reviews/comments” private so it doesn’t become an unfriendly environment..Version: 5.69

Beautiful earrings!These earrings are so gorgeous! I ordered them for a group of my friends to help us remember a dear friend of ours who died suddenly on Christmas Day. I believe the shape of these and the leather help tell the story of our dear friend. The leather is soft and supple yet strong and durable. Leather is beautiful and it ages even more beautifully. The loop of the earrings represents the community that our dear friend was so gifted at forming and that she is safely in her Heavenly Father’s arms...she was formed by Him in her mother’s womb and she returned to Him and is also reunited with her mother. These earrings help tell a story and the mother and daughter who make these also share in this deep love of our Heavenly Father. Their compassion and love as I communicated with them about purchasing these was so tender. I am grateful to have a little tangible symbol to gift to my precious community (that was brought together years ago by my precious friend). I am grateful that a mother and daughter team who have their own powerful story of grace can be a part of this! Thanks Aly and Lyv!.Version: 5.65

Overwhelmed by adsI love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please..Version: 5.14

Etsy is my go-to for clothing nowI love linen clothing. Here in the states, I can find linen in white, beige, black and a few other colors. On Etsy, I can find linen in beautiful, rich, saturated colors like mallard blue, teal, sea green, and merlot. Since I wear only linen in the summer, Etsy has become my go-to for clothing. The prices are fabulous too. Here in the states I might have to pay $90 for a nice linen tank and on Etsy a similar tank (which is also made to order from measurements you provide them), the same top is $45-$65 or so. The customer service is great too. I don’t mind waiting for my item to arrive as it’s so special. All of the shops I’ve ordered from have also sent color swatches to aid in color choices should I order again (and I usually do). The linen is of often of superior quality, comes in various weights and is very soft and never scratchy. I have worn every single clothing item I’ve purchased from Etsy. I am 5’2 and busty, so that’s pretty hard to accomplish..Version: 5.51.1

Awesome but pls stopSo I have this problem where I saw one inappropriate thing, specifically inappropriate anime stickers, and reported it. ive never looked at anything like that before, i only ever look at pokemon, enamel pins, and stickers(that dont have anything to do with nasty things! though i might’ve ACCIDENTALLY tapped on an inappropriate picture ONCE. but accidentally! i never wanted to) BUT, since I had to view it to report it, the kept showing me more, and more, and more, and suggesting searches about it. ive sent like 23 angry reports on the same items over and over again because I don’t wanna see them. So, I’m suggesting that, if someone reports something, they most likely don’t like it and don’t wanna see anymore of it, so if you take away the feature where it registers reported items as recently veiwed, that wouldnt be a problem and things like it wouldnt be suggested. But, great app overall, I love the handmade items and looking at everyone’s creativity and being able to buy it and support them..Version: 5.85

Awesome with untapped potentialI have been using Etsy for many many years. I really miss the Treasury feature, and the ability to make themed scrap-book like shopping lists to encourage others to buy items they may not have seen before. It was great for sellers, as it was free advertising- but it was also good for treasury creators because often the sellers would provide them discounts for it... I also think Etsy could be an entire social system with chat rooms, craft classes, live feeds from Etsy shops, giveaways, ect... Etsy has always been the favorite spot for real artists, not fakes or mass marketed cheap stuff. I do think its been getting a bit worse about that, you have to sift through a lot of hustlers, but the great artists and crafters make it worth it. I also think that Etsy should create some rules for sellers to help with customer service. Sometimes you ask questions and sellers won’t even respond, or they are rude. But again, the great artists and crafters make it all worth it! LOVE YALL!.Version: 5.64

Best e-collars for catsI have a small 8 pound tabby named Pepper Ann, who has scratched her face for some unknown reason since she was a little kitten. We have been seeing veterinarians for years, but cannot figure out why she does it. We are coming around to the idea that it may just be behavioral, whether it is something anxiety related or obsessive compulsive... we have tried every e-collar under the sun, without much success! This e-collar has been the biggest help. I can leave it on Pepper Ann for extended periods of time and know that she is not uncomfortable. It is soft, flexible, and lightweight. She is not scared when she wears it, and it barely slows her down. It is actually a bit of a fashion statement! At first she could not figure out how to scratch her face with it at all. And over time she is now occasionally successful at scratching (she’s a cat, she’s smart). But overall it does the best job at preventing my cat from harming herself, and she can stay comfortable. Her quality of life is so much greater since we found this e-collar..Version: 5.57.1

Sad to learn they don’t back up buyers wellIn September I purchased a t shirt quilt with guaranteed Christmas delivery. These are a lot of work so expensive, $370 for this size. I sent in my husband’s shirt collection to surprise him. After 7 months of asking what was going on, being told the day before Christmas Eve that it wasn’t coming, purchasing another last minute gift, requested they just send my irreplaceable shirts back. No luck, she offers to finish it and refund, says health problems came up, all kinds of excuses. Come March I finally start a case. Not only was it difficult to get the case going the support was minimal at best. She said she already sent it and they asked for proof. It did finally show up on her second attempt to mail it correctly. I requested a fulfillment of that refund but only expect a partial one, I have proof she said that. Etsy doesn’t care nor do they care it took 7 months or that Christmas guarantee wasn’t honored. I’ll think twice about ever purchasing more than a $50 item I’m prepared to throw away the money on from Etsy..Version: 5.98

Bugs in “Favorites”Updating review to reflect how much I love Etsy and its app. The company also reached out to me based on my review. This is the first time a company has reached out based on a review and I’m very impressed with the personalized service. (Kind of thought no one would ever read my review). I really like the keep my favorites pages organized and right now I’m so frustrated I don’t even want to get on the app. The items show up duplicated either next to each other or as I scroll. If I try to “unheart” an item that has sold to remove it from my favorites page, the whole page scrolls me back to the top of my list (super frustrating when trying to organize hundreds of favorites to have on hand for social media). It’s an eyesore trying to navigate. Please fix this! Also, while I’m here, could you please offer a Poshmark style organizer that will allow me to “refine” my favorites list to show “sold” items so I can declutter my lists faster? Thank you!.Version: 5.31

An actual Etsy APP reviewThis app is, well, crap. It is a bit better than the previous incarnations; however, can you say "Worst App Ever"?? You can no longer ok never see the seller when you have an item in your favorites list. ??? Sometimes I want to purchase several items from the same seller, and I either have to click on actual item to see who the seller is or go to the seller's store to see which items I've favorites. How cluzy is that?? Another (huge) issue is the favorite lists. You click on an item to favorite it; it goes in a generic favorite list. Then you add it to whatever special category list you have created. All OK, and good, except when said item is sold or is no longer available. I like to keep my lists current and cleaned up so they aren't too long and unwieldy. However..this is where it gets tricky. Etsy grayscales items no longer available and the price isn't listed anymore on the thumbnail pic. In order to delete it, you have to click on heart and then click on whatever lists item is in (quickly, because it goes away) and then list scrolls back to the friggin TOP of the favorites page you were looking at!!! Etsy I have wasted YEARS of my life trying to clean up my Favorites lists! I AM A HEAVY ETSY USER!! I HAVE MULTIPLE AND VERY LONG FAVORITES LISTS!!! Come on, Etsy. Surely your computer geeks can do better..Version: 5.58.1

Love love love Etsy however……. Inappropriate itemsI love Etsy. I’ve had no issues with items, the app, nor the sellers. I love it. I don’t know why I waited so long to use Etsy. However my only complaint is there’s very inappropriate items that pop in my recommendations. If you want to buy these items, fine, I’m not a prude but please whatever makes these items pop up when I do not look up anything close to this needs to be in a 18+ section or something needs to be put so I can take this off. I type in jewelry or perfume for my mum, I look through the necklaces, rings etc. The next day nipple rings with breast pics is suggested in the “explore your interest “ ummmm What? Why? . Then adult devices are recommended also!!!!! People can buy and do whatever in the privacy of their home but I have no interest in buying any of that. Please fix this! I’m tired of seeing this..Version: 5.89

Star Seller BadgeAs a shop on Etsy since 2017, I find this star seller badge ridiculous. If you get spam messages from scammers and delete instead of replying, then you get bad ratings for your messaging and lose your badge. Another example is that I sold two items I had listed on Etsy to my coworker. She wanted to support me and leave me a good review. Instead of paying for shipping which is stupid, I handed her the package at work and hit the option when I “shipped” it as “other” for the method. The problem now is that Etsy took my stupid badge away because I didn’t provide tracking information for these two sales. Because I hand delivered it. You can see that she left me great reviews so obviously she was happy with her items. Thank you Etsy for making it harder for small business. Other then this the app is great if you only buy stuff and do not sell things..Version: 5.94

Banana clips with fabricI love this Etsy shop and have always been extremely happy with all of the products that I have purchased. I have been using this type of-clips for20 years and when they fell from popularity, I was devastated. I lived in Florida and when humidity did that awful thing to my hair I could pull it back to match my outfit and looked pulled together.. everyone noticed and paid me great compliments. Then I found these! yea! Last year I lost all of my beautiful hair due to cancer and a Bone Marrow Transplant. Needless to say, I no longer used my clips and put them away in my Atlanta home in hopes to use them again. Well, I’m in my Florida home and the humidity is as usual wreaking havoc to my hair. Wonderful news, I found one if my wonderful clips… more wonderful news… my hair is Just long enough to use it. Thank you for this wonderful product that cheers me up every time I use it!.Version: 5.89

Love the site & App is easy to useI absolutely adore shopping on Etsy. The app is easy to use, pleasing to the eye, and everything works smoothly. However, one issue I have experienced is accessing my PDF downloads I have purchased - it is not so intuitive and it takes a bit of searching to get to the correct place. I can’t even get it to work on the app, instead I have to access the mobile site from Safari. What makes this even worse is that if I navigate away from my PDF file on safari and then come back only a short time later, it almost always “loses” the page and it says it cannot be found, so I have to go through the entire process again just to use my PDF files which I paid for. I could go and have the patterns printed but that is inconvenient and not really “essential” considering our current state of events (review posted May 2020)..Version: 5.48.1

Customer Service ExcellenceI reached out to this boutique as I was looking for something unique for my son’s baseball Senior night. The shop owner replied within minutes. The responsiveness of this boutique is outstanding. Because I wanted something unique I supplied thoughts of what I was looking for. Once again within minutes I received a few drafts of options. If there was something I liked but not crazy about something within proposed design, shop within minutes sent another draft. I just placed my order for two custom shirts and I cannot wait to receive them. I will be sure to update and include pictures. I needed to express my gratitude for this small business just based on the responsiveness and desire to ensure their clients are happy with final product regardless of the time invested to get their! Excellent job, Craft and Sparrow! I look forward to future shopping with you!!!.Version: 5.75.1

My Third Order from OrlyI have just placed my third order from Orly’s Shop and I cant wait to receive all her goodies. Orly is a delight to work with and I feel as If I have a true friend from another land. She is so willing to work with your color preferences and get your order just right. I am waiting on my second order or pull knobs and succulant pots. My first order of knobs were exactly the colors I asked for and look fantastic on my white craft furniture in my craft room. I also purchased one of the taller pots and the square succulant plant pot and they are so beautiful that I am using them to hold supplies as I work on a project in my craftroom. My order today is for espresso cups, and the Quirky Lady salt and pepper shakers for myself and another set for my friend. My orders arrived very well packed and much sooner than I thought. You won’t regret anything you purchase from Orly, her art is truly unique. Patty.Version: 5.67

Tarot readingI want to share my experience with my reading done by Queen Air Bender, and let me say she touched my spirit and gave me peace in my heart. The way my reading was channeled felt as if she was sitting in front of me and helping me through my ordeal. She is truly gifted by a higher power and I am grateful and thankful for her spirit and her gift. I sincerely thank you and exhaust you on a magnificent reading you prepared for me. I came across your channel at a time when I really need to be uplifted and feel that what I hear is truthful. Let me say your spirit locked with mine and brought peace to soul. I love how you bring forth the messages channeled by a Higher Power and you make it understandable and it feels like we are having a conversation together. You are truly gifted and believe me you bend more than just Air!!!!!! Once again it was worth every penny, I thank you from my heart/soul. I pray you be blessed and wish all GOOD things for you! Thank you!.Version: 5.50

Very difficult to leave a reviewI am a buyer and seller on Etsy. It is important that my clients be able to leave reviews of my products, and important that I leave reviews of products I have purchased. Several of my buyers have said they cannot find where to leave me a review and also I have not been able to leave reviews of items I've purchased. As a buyer, when told to go to your "purchases and review" page, there is no place to respond. However, I see that I have left reviews of some items I have bought, and also some folks have left reviews for me.......yet it is not consistent. Also when trying to contact Etsy directly for support, I am given a menu to choose from with pre-selected topics........not what I am looking for!!! There is more information when digging into the site than I need or want, yet I cannot get my question answered, nor find a place to ask it!.Version: 4.75

The best place to shop for beautiful, unique, vintage or hand-crafted treasures!You will find amazing items in all virtually categories, here in Etsy. Some will seem over-priced, but some—a lot—will have prices that seem too-good-to-be-true. The great majority of shops sell creations that you will never find in any department store, so Etsy Is the perfect place to shop for people who seem to have everything. So they think! Unique, one-of-a-kind delights at prices that seem like a dream-fantasy. That’s what you’ll find here. From all over the world! Literally. And if you don’t find it, someone will make it for you. But shopaholics and shopping-lovers beware. I can spend an entire day or night browsing Etsy even when I’m not in the market to buy anything. It’s an infinite visual and eclectic tour of the work of artisans from every corner and nook/cranny of this earth! And it’s fascinating....Version: 5.86

Shops/Shop Owners very Accommodating/Issue: App CrashesI love Etsy and use it frequently for myself and for others since it’s easily accessible and I can mail gifts directly to another friend or family and be done. The one issue I’ve experienced is that the app crashes; the app typically crashes after about 30 mins or it becomes “choppy” and there are delays when navigating through the app to different shops, etc. I have about 6 apps that I use on my iPad; I’ve tried to troubleshoot (I.e. delete and download again; utilize updates all the time), but it still occurs. My other apps do not crash or have a similar pattern in any way. I clearly still use it, despite this. Would recommend to anyone. No delays with delivery dates, shop owners very accommodating when I’ve had gifts and inquired about personalizing/changing something that are not even listed with details/rush shipping for last minute gifts..Version: 4.90

Many reasons why to shop at Etsy!I love Etsy because there are a lot of stuff u can purchase! It can be anything u want that people make for example I’m in love with k-pop a lot of stuff from many K-pop groups that are home made merchandise will be here on Etsy I buy stickers,photo cards, car decals and much more! and I get my stuff on time some items are free shipping! So no need to worry about that. And I can use apps to pay monthly so I won’t have to worry about wasting so much at the same time. How amazing the small business are super kind as well! And if u don’t get your package from where u bought some times they will send you the items again for free! And by shopping here can help out small businesses with anything they are having a hated time on this app is 10/10 I showed my whole family and they are shopping crazy on this app..Version: 6.8.1

The BestA wonderful way to connect the artist with his/her customers. If you have a custom request or simply want something unique/special that isn’t on every Walmart shelf across America, then this is the website for you! The userface is simple and easy, and the selection/variety/inventory almost seems infinite. With Etsy, you now have at your fingertips access to thousands and thousands of artists and independent creators. Kudos to etsy and their team that built their infrastructure. I have complete confidence with every order and purchase I’ve made through Etsy. No shady back-door orders or switch-aroose like some of the other brand-name websites. All the artists and producers on Etsy make you, the customer, a top priority. Not just numbers on a computer screen. So come on down & check out Etsy! Where you can spend like a peasant, treated like a king (royalty)!.Version: 5.99

Still having issues with cart items access 😕The app and the community is wonderful, but my only issue is that the cart bugs on the app or website still haven’t been fixed ! If you have 10+ items in your cart , it only shows like the first 5 and won’t allow you to see any other cart items! I’ve tried restarting the app by deleting it and reinstall it on my cell , also whipping my history on my computer with website; but with no success sadly . Please please fix these bugs if you read this . It’s a major make or break issue on your app and I hope your developers / programmers read my review. Another issue to fix is your customer service forms or have a live chat system at least on your website please . It’s very difficult to get the right help for any issue especially on your website..Version: 5.85

Casual UserI'm on this app every so often and I've never had a problem with it. Every time I use it it's always a pleasant experience..Version: 4.74

So far so good!I'm new to etsy but so far the app has been very user friendly! Very simple searching and submitting my first order. I will be back!.Version: 4.74

Pushed an app update, but didn’t fix resolution?!You need to update your app to support the resolution of the XS Max and XR. It’s really unfortunate that you pushed an update that didn’t include that fix....Version: 5.8

Beautiful designI am updating my previous review as I received the stencil and it’s beautifully done! I am very happy with it and look forward to doing my projects with it..Version: 5.39

Unique Items - Shop EtsyI’ve already done lots of Christmas shopping. I buy all my cards on Etsy and I’ve been very happy with the quality of the items without exception. I look for shops that don’t charge postage or have reasonable postage rates. Great way to support small businesses and find unique gifts..Version: 5.87.1

Mostly great, except settings issueThe app is mostly great, easy to use and navigate. However, I have to reset my currency each time I use it as well as specific filters I apply to my searches (ie: shop location, ships to, etc.) and I also noticed that some options re:colours of products are not always visible on mobile vs. desktop. This makes the app less appealing to me because it feels like a bit of a hassle to use. Please fix!.Version: 5.7

Shipping is way more at checkoutThe shipping price listed on the product page will show 5-6 dollars and then when you get to checkout, the shipping beside each product end up being $7-8, plus a $10 shipping charge on the whole order. I wish Etsy would tidy this up so there weren’t all those added costs suddenly. It would also be nice if they’d bundle the shipping if you’re buying more than one item from a single vendor. Other than that, I love the selection of shopping on Etsy..Version: 6.2

Absolutely love it but…This app is great and I really enjoy shopping on it. However, I think we need a shipping filter. I’m 100% okay with paying shipping, but I hate seeing a product and wanting it only to find out shipping is $30! It would be amazing if we could filter shipping price the same way we can with product price.Version: 5.87.1

Amazing productsThank you, very good quality and fast delivery.Version: 5.78

What happened?Why is it after the latest iOS update you have to sign in every time? This only happens on my phone. Super annoying and I can’t find anywhere to change a setting to keep it from happening..Version: 5.85

Freezing (as of April 4)Love Etsy and the app is pretty great, but recently having freezes on iOS 14.4.2 where I have to force close then reopen the app. I’m sure this will be fixed so 5*. :).Version: 5.72.2

Love this app!Everything is smooth, the only thing is that i’m unable to send messages through the app. it only works in browser. it always says error. try again. really annoying. please fix this :(.Version: 5.37

Love itThis app is amazing! That’s all I have to say😂.Version: 5.29.1

Amazing app!!!Ordered a leather jacket and leather shoes, delivered faster then given date, products were amazing! Definitely this app is going to be my favourite!!.Version: 6.10.1

Sienna Gwen DesignsAbsolutely love the designs. Just placed my first order from this company and check out was quick and very easy. I always place a small order the first time I try a new company so I had a difficult time choosing just one item - I wanted several! Can’t wait to get my sweatshirt. If it is everything I hope for, I will definitely be ordering more, both for myself and as Christmas gifts..Version: 6.10.1

So cute !I love the clever pun and the cutest drawings 🥰🥰 The description was right, it looked really nice on card stock! Keep that in mind.Version: 6.10.1

BuggyThe app is pretty okay when it’s not glitching. I’ve used it to buy many things and it’s usually a smooth experience, but lately it’s been having more frequent and persistent issues. The biggest problem is that I will be browsing a store, and then suddenly the app will refresh and say that there are no items in the store, when there definitely are. It seems to happen randomly. It’s also annoying that I will get prompted to review an item before it has even shipped, and that when scrolling through recommendations the same items come up over and over instead of being shown new ones..Version: 6.10.1

First time on siteLet’s see how will work out. Feel like nice and honest site..Version: 6.10.1

NiceAs a edge lord and super exotic/eccentric person this app really does have all type of creators to style, accessories, items and helluva a lot more. All super artisanal/handmade things from creative and interesting people. But do be careful, as for it’s not so much as a gamble but more rather, like a maybe thing. Do look at the reviews for items. I got a mask that looked cool but, just looked stupid in person qwq.Version: 6.10.1

Printable Wall ArtThese print AMAZING!! I’m blown away with the high quality! Thank you 😌.Version: 6.10.1

Where craftsmanship remains in fashion.The very best place to purchase handmade items..Version: 6.10

A brides dreamLove Etsy. It’s been so helpful with collecting special and personalized items for my wedding..Version: 6.9

Shopping on EtsyLove looking on Etsy for Patterns, material, made goods, & other unique items!.Version: 6.9

Great serviceAlways great service and quick delivery 👍🏼.Version: 6.9

Professional and Friendly OwnerWe’ve been communicating for days now and the seller has been very helpful with all inquirers! Excited to see the product..Version: 6.9

Love the app - easy to useI love this application because it makes my shopping quick and easy. I can see a variety of products and add them all in my basket and complete my purchase! Easy Peasy!.Version: 6.9

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.10.1

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