Etsy: Custom & Creative Goods Customer ServiceEtsy, Inc.

Etsy: Custom & Creative Goods Customer Service

The Etsy app lets you shop millions of one-of-a-kind items straight from your iPhone and iPad. Whether it’s for moments big or small we have it all: handmade goods, vintage goods, creative goods, custom goods—there’s something for everyone. There’s no creative marketplace quite like it. With the Etsy app you can purchase the perfect gift for friends, family, and co-workers, or even get a little something for yourself.

With Etsy on your iPhone and iPad, it’s incredibly easy to explore all the delightful, personalized, unique items you want. Browse curated collections of handcrafted jewelry, vintage goods for your closet, customized furniture for your home, everyday supplies for your kitchen and bath, DIY kits to help that creativity flow, and so much more.

Plus, whenever there’s a big day coming up—weddings, anniversaries, birthdays, holidays, or graduation—Etsy is the go-to destination for unique occasion gifts.

Etsy on your iPhone and iPad makes it easy to find what you’re looking for.

• Save your favorite items and shops so you can discover more of what you want later. It saves you time and gives you more personalized recommendations in the future.
• Get notified when your favorite shop adds new items, or when your favorite items go on sale, so you won’t miss out on special savings or limited editions.
• Chat directly with shop owners and have items customized just for you. Most shop owners are quick to respond and love creating something just for you!
• It’s easy to buy goods swiftly and securely using our full suite of payment options, including Apple Pay at checkout.
• You want order tracking? We’ll let you know when your order ships, and even better, when it’s delivered!
• Etsy is spoken around the world! You can browse in English, German, French, Dutch, Italian, Spanish, Polish, Japanese, Portuguese, or Russian.
• Hang a one-of-a-kind piece of art in your home from your phone with our new augmented reality beta feature.

There’s never been a better time to find something you love on Etsy. Get the app today!

Visit our support page: http://www.etsy.com/help/

Etsy: Custom & Creative Goods App Comments & Reviews

Etsy: Custom & Creative Goods Positive Reviews

Incredibly Easy To Use!I was new to Etsy altogether, and my phone is kind of old. Using the PC version on my phone was very slow and frustrating. Once I got the app I couldn’t believe how easy it was to look at all the great items! I love how you can not only favorite the item itself, but the store too! So even if you forget to favorite an item, that store is saved and you can always go back to see what new pretties that store owner has. I like to think of Etsy as the biggest craft store in the world with all it’s offerings. And this app lets you navigate and save your favorites with the greatest of east. It also is so convenient when you click the item itself. The pics are at top to slide. Description at bottom. It gives all details, including shipping information. And if you chose to enlarge the photos you can. And post-purchase, I like how it has the orders listed separately and you can easily see what has shipped and the tracking of any. Even the messaging features between customers and sellers is so convenient. All in all, a very thoughtful app that I have had no problems using. Thank you!!!.Version: 5.49.1

I love Etsy but .....I shop Etsy all the time so I am a buyer and a seller! There are some things I love and some things not so much ... I miss the old Etsy .... ever hear if something isn’t broken do not try and fix it? I miss treasuries and other features about Etsy that are no longer! Etsy has become more commercialized such as on tv commercials, I’ve seen it advertised online as a “work from home job” I was a lil shocked to say the least.... but when you buy on Etsy be sure that you know which SHOP you’re in! Etsy is the MALL .... WE ARE THE SHOPS IN THE MALL! 🛍The artists and artist suppliers are the back bone of the industry! However Etsy is the easiest for me since I’ve been on for so long! With more than one shop.... too much change in such a short amount of time can really throw some of us off! I miss the different comfort of an “Etsy family” rather than HUGE E-COMMERCE, still Etsy is my go to for a lot of things! I love supporting small business and the artists and after all Etsy gives us the PLATFORM to put our shops we work hard in every day to make all of your shopping full of endless fun! You can find lots and lots of OOAK here! Thanks to the sellers and their shops ... thanks Etsy for giving us a place to sell our goods but it would be good to be able to get someone on the phone again!.Version: 5.59

My Favorite App.....EVER.I use Etsy for 90% of my gifts I give for birthdays, Christmas and any other gift giving holiday. As long as you do your research about a shop (have a look at their reviews see what people say, how long have they been a seller, how many things have they sold, picture quality etc.) to see that they are a quality seller you should have no problems. You can find a vast array of things from allover the world (though be weary of things from the China region, a lot of those items are cheap and poorly made). Lots of beauty sellers include free samples of their other products when you buy something, which is amazing. (Who doesn't love free stuff to try) And I could fill a box of thank you cards, hand written notes and messages from sellers thanking me for my order. It makes it feel like you ordered from your neighbor down the street not someone six states away or half way across the world. I have bought nearly a hundred things from different shops if not more and will continue to do so because where else can you find amazing cool things made/sold by equally amazing people..Version: 4.83

Extremely unhappyI am extremely unhappy I have been dealing with the supplier LoveJilty, since I’ve paid for my items I haven’t received any information regarding why my payment has not gone through on THERE part. I was supposed to receive a bra top and a garter bottom and was told that my items was marked as unpaid because of being shipped internationally and that additional charges may apply that I was okay with what I’m not Okay with is the fact that I got a message from LoveJilty saying they need me to pay again for what I already bought and have a receipt for ! Which is 85$ extra! I have tried to open a case but cannot because it says that my items will not be shipped until July 12 which is a lie because I will not be receiving my items because they have told me I need to pay more money. They also sent me a one additional message saying that they would check the bank as to why my payment didn’t go through and they never got back with me I want a refund and have not heard back and I am extremely disappointed and unsatisfied.Version: 5.26

Loyal but cautiousI have been a buyer and seller on Etsy since 2007 when I opened my jewelry shop. Since then I have seen many changes to Etsy, some for the better and others not. Etsy is a Mecca for specialized, beautiful items that you may not be able to find anywhere else, and it serves as a community for creative people. It is user-friendly and easy to operate, and the prices are fair. My biggest complaints about Etsy are that they do not promote truly handmade items as much as they used to, and that they are too quick to shut down a shop at the first sign of a conflict with a customer. There is no hearing process or chance to course correct. I’ve seen too many shops get shut down for no reason. I love being an Etsy seller and I am happy, but I no longer trust them as much as I used to. I don’t trust that if there was ever a problem with my shop, even after 14 years, that I could receive proper customer service and feel heard and honored. I have no first hand experience with this as my shop is still in tact. This is my honest assessment that I would tell a good friend. I would have kept it to myself, but they asked..Version: 5.73

Fabric pricingThe only thing I don’t like on Etsy is having to guess the price of fabric. It is usually by the yard but on Etsy you sometimes have to go all the way into your cart before finding the price is not for a yard but it is for a fat quarter, an 1/8th, or 3/8 yard, 1 yard etc. It makes it very hard to compare fabrics. Normally it would be no big deal but when a fabric is needed now it gets very annoying to open an ad just to find out it still doesn’t specify how much you are getting for $3.40. After reading the entire ad you still don’t have an indication. So now you go to the cart to see what you bought for 3 @ $3.40. One would expect about $12 with tax but instead it said $38 and that didn’t include shipping. I did this kind of searching for 6 hours yesterday between 2 sites and left everything at your site except for one small purchase. I don’t have a problem paying what something is worth but it seems like a trick. It is not needed unless your goal is to annoy. Just price it the real price. Thanks, Donna Watkins.Version: 5.42

How can you NOT Love ETSY?This site has grasped my heart from the first time I visited it several years ago. I had first heard of it through a cousin who’s daughter was making the most intricate jewelry and was showcasing it on ETSY. I figured let me have a look. I have to warn you, this site is addicting. My husband who can’t stand flea markets, and as he says peoples old junk loves me to show him things on ETSY. Plus it’s not just the VINTAGE items. Its the Artisans that comprise so much of what you see on here. The first time I witnessed a person who took an old Novel and folded the pages into a Heart. Another who used spoons to make a piece of functional decor. Just so much. All so beautiful and special. The first time I witnessed a hand and arm crochet chunky blanket! This is what ETSY is about. I love so much I could go on and on. My favorite has to be the Books that are wrapped. How awesome is that. You receive a Vintage Novel wrapped uniquely. Now I want to go “surprise” myself with that! Here’s to having a bunch of lovely, wonderful and inspiring experiences on ETSY!🌻.Version: 5.76

Overwhelmed by adsI love Etsy and I’ve used this app for years. I was SO happy when they finally updated the options for search filtering because that was a long long time coming, but recently my searches are dominated by ads paid for by the stores owner. I’m used to Etsy ads and they’ve even helped me find new favorites. However, most of my search results are now ads, and they’re ads that are no longer even pertinent to what I’m looking for. If I’ve searched for sunflower necklaces, adjusted the filters to what I want, I don’t want to see sunflower wedding invitations suggested, or sunflower art prints being suggested. Seriously?! At least suggest the same thing I’m looking for, even if it’s a $200 item and my search criteria is the $0-$50 range. That at least I understand. Mixing completely different categories is obnoxious and makes it hard for me to see what I’m looking for. The second problem with the ads lately is the quantity. I’m used to seeing 2 ads every so often, but I’m seeing 4-6 ads clumped together now and coming up so often I don’t know if it’s still on my search at all. This is ridiculous, I want this fixed ASAP please..Version: 5.14

Beautiful earrings!These earrings are so gorgeous! I ordered them for a group of my friends to help us remember a dear friend of ours who died suddenly on Christmas Day. I believe the shape of these and the leather help tell the story of our dear friend. The leather is soft and supple yet strong and durable. Leather is beautiful and it ages even more beautifully. The loop of the earrings represents the community that our dear friend was so gifted at forming and that she is safely in her Heavenly Father’s arms...she was formed by Him in her mother’s womb and she returned to Him and is also reunited with her mother. These earrings help tell a story and the mother and daughter who make these also share in this deep love of our Heavenly Father. Their compassion and love as I communicated with them about purchasing these was so tender. I am grateful to have a little tangible symbol to gift to my precious community (that was brought together years ago by my precious friend). I am grateful that a mother and daughter team who have their own powerful story of grace can be a part of this! Thanks Aly and Lyv!.Version: 5.65

Reviews are not a conversationI’ve had this app for a LONG time. In fact, it’s one of the first apps I ever downloaded! I love how you can find just what you’re looking for! However, in recent months I have noticed that prices on many items I’ve been interested in have gone up significantly. My biggest complaint about this app though: on several occasions, I have left honest—not brutal or bashing, but simply honest reviews about a few of my transactions. When you leave a review about a purchase experience on this app, the seller can continue to publicly comment on your feedback. To me, this is totally bizarre and not what I’m looking for in a shopping experience. It creates a confrontational environment. And no one wants to read all that! If I’m leaving feedback because something needed to be improved, I’m not looking for an argument or justification. It’s just that—feedback (to hopefully help improve that person’s business in the future)! I wish they would change this feature, and maybe consider making “less than 4 star reviews/comments” private so it doesn’t become an unfriendly environment..Version: 5.69

Best e-collars for catsI have a small 8 pound tabby named Pepper Ann, who has scratched her face for some unknown reason since she was a little kitten. We have been seeing veterinarians for years, but cannot figure out why she does it. We are coming around to the idea that it may just be behavioral, whether it is something anxiety related or obsessive compulsive... we have tried every e-collar under the sun, without much success! This e-collar has been the biggest help. I can leave it on Pepper Ann for extended periods of time and know that she is not uncomfortable. It is soft, flexible, and lightweight. She is not scared when she wears it, and it barely slows her down. It is actually a bit of a fashion statement! At first she could not figure out how to scratch her face with it at all. And over time she is now occasionally successful at scratching (she’s a cat, she’s smart). But overall it does the best job at preventing my cat from harming herself, and she can stay comfortable. Her quality of life is so much greater since we found this e-collar..Version: 5.57.1

Bugs in “Favorites”Updating review to reflect how much I love Etsy and its app. The company also reached out to me based on my review. This is the first time a company has reached out based on a review and I’m very impressed with the personalized service. (Kind of thought no one would ever read my review). I really like the keep my favorites pages organized and right now I’m so frustrated I don’t even want to get on the app. The items show up duplicated either next to each other or as I scroll. If I try to “unheart” an item that has sold to remove it from my favorites page, the whole page scrolls me back to the top of my list (super frustrating when trying to organize hundreds of favorites to have on hand for social media). It’s an eyesore trying to navigate. Please fix this! Also, while I’m here, could you please offer a Poshmark style organizer that will allow me to “refine” my favorites list to show “sold” items so I can declutter my lists faster? Thank you!.Version: 5.31

Etsy is my go-to for clothing nowI love linen clothing. Here in the states, I can find linen in white, beige, black and a few other colors. On Etsy, I can find linen in beautiful, rich, saturated colors like mallard blue, teal, sea green, and merlot. Since I wear only linen in the summer, Etsy has become my go-to for clothing. The prices are fabulous too. Here in the states I might have to pay $90 for a nice linen tank and on Etsy a similar tank (which is also made to order from measurements you provide them), the same top is $45-$65 or so. The customer service is great too. I don’t mind waiting for my item to arrive as it’s so special. All of the shops I’ve ordered from have also sent color swatches to aid in color choices should I order again (and I usually do). The linen is of often of superior quality, comes in various weights and is very soft and never scratchy. I have worn every single clothing item I’ve purchased from Etsy. I am 5’2 and busty, so that’s pretty hard to accomplish..Version: 5.51.1

Awesome but pls stopSo I have this problem where I saw one inappropriate thing, specifically inappropriate anime stickers, and reported it. ive never looked at anything like that before, i only ever look at pokemon, enamel pins, and stickers(that dont have anything to do with nasty things! though i might’ve ACCIDENTALLY tapped on an inappropriate picture ONCE. but accidentally! i never wanted to) BUT, since I had to view it to report it, the kept showing me more, and more, and more, and suggesting searches about it. ive sent like 23 angry reports on the same items over and over again because I don’t wanna see them. So, I’m suggesting that, if someone reports something, they most likely don’t like it and don’t wanna see anymore of it, so if you take away the feature where it registers reported items as recently veiwed, that wouldnt be a problem and things like it wouldnt be suggested. But, great app overall, I love the handmade items and looking at everyone’s creativity and being able to buy it and support them..Version: 5.85

Awesome with untapped potentialI have been using Etsy for many many years. I really miss the Treasury feature, and the ability to make themed scrap-book like shopping lists to encourage others to buy items they may not have seen before. It was great for sellers, as it was free advertising- but it was also good for treasury creators because often the sellers would provide them discounts for it... I also think Etsy could be an entire social system with chat rooms, craft classes, live feeds from Etsy shops, giveaways, ect... Etsy has always been the favorite spot for real artists, not fakes or mass marketed cheap stuff. I do think its been getting a bit worse about that, you have to sift through a lot of hustlers, but the great artists and crafters make it worth it. I also think that Etsy should create some rules for sellers to help with customer service. Sometimes you ask questions and sellers won’t even respond, or they are rude. But again, the great artists and crafters make it all worth it! LOVE YALL!.Version: 5.64

Tarot readingI want to share my experience with my reading done by Queen Air Bender, and let me say she touched my spirit and gave me peace in my heart. The way my reading was channeled felt as if she was sitting in front of me and helping me through my ordeal. She is truly gifted by a higher power and I am grateful and thankful for her spirit and her gift. I sincerely thank you and exhaust you on a magnificent reading you prepared for me. I came across your channel at a time when I really need to be uplifted and feel that what I hear is truthful. Let me say your spirit locked with mine and brought peace to soul. I love how you bring forth the messages channeled by a Higher Power and you make it understandable and it feels like we are having a conversation together. You are truly gifted and believe me you bend more than just Air!!!!!! Once again it was worth every penny, I thank you from my heart/soul. I pray you be blessed and wish all GOOD things for you! Thank you!.Version: 5.50

Very difficult to leave a reviewI am a buyer and seller on Etsy. It is important that my clients be able to leave reviews of my products, and important that I leave reviews of products I have purchased. Several of my buyers have said they cannot find where to leave me a review and also I have not been able to leave reviews of items I've purchased. As a buyer, when told to go to your "purchases and review" page, there is no place to respond. However, I see that I have left reviews of some items I have bought, and also some folks have left reviews for me.......yet it is not consistent. Also when trying to contact Etsy directly for support, I am given a menu to choose from with pre-selected topics........not what I am looking for!!! There is more information when digging into the site than I need or want, yet I cannot get my question answered, nor find a place to ask it!.Version: 4.75

Shops/Shop Owners very Accommodating/Issue: App CrashesI love Etsy and use it frequently for myself and for others since it’s easily accessible and I can mail gifts directly to another friend or family and be done. The one issue I’ve experienced is that the app crashes; the app typically crashes after about 30 mins or it becomes “choppy” and there are delays when navigating through the app to different shops, etc. I have about 6 apps that I use on my iPad; I’ve tried to troubleshoot (I.e. delete and download again; utilize updates all the time), but it still occurs. My other apps do not crash or have a similar pattern in any way. I clearly still use it, despite this. Would recommend to anyone. No delays with delivery dates, shop owners very accommodating when I’ve had gifts and inquired about personalizing/changing something that are not even listed with details/rush shipping for last minute gifts..Version: 4.90

Customer Service ExcellenceI reached out to this boutique as I was looking for something unique for my son’s baseball Senior night. The shop owner replied within minutes. The responsiveness of this boutique is outstanding. Because I wanted something unique I supplied thoughts of what I was looking for. Once again within minutes I received a few drafts of options. If there was something I liked but not crazy about something within proposed design, shop within minutes sent another draft. I just placed my order for two custom shirts and I cannot wait to receive them. I will be sure to update and include pictures. I needed to express my gratitude for this small business just based on the responsiveness and desire to ensure their clients are happy with final product regardless of the time invested to get their! Excellent job, Craft and Sparrow! I look forward to future shopping with you!!!.Version: 5.75.1

AwesomeI read that other people are having issues, but I'm not experiencing any of them. The app is easy to navigate, filtering searches is extremely easy, and making purchases is a cinch. I do wish that items from the same shop were grouped together in the cart. Also the I've found the shipping to be pretty high, especially on small items. I was going to buy a $0.75 item, and the cost of shipping was $3.99, I couldn't justify paying that much money, I was bummed because I really liked the item. Etsy has SO many sellers and people making often costly purchases..the high cost of shipping for many, many shops is often the dealbtraker for me and ill decide against making that/those purchases. Besides that, I absolutely love the app and how it gives me access to SO many awesome shops and exposes me to an extremely wide range of products I wouldn't seen without it..Version: 4.78.1

My Third Order from OrlyI have just placed my third order from Orly’s Shop and I cant wait to receive all her goodies. Orly is a delight to work with and I feel as If I have a true friend from another land. She is so willing to work with your color preferences and get your order just right. I am waiting on my second order or pull knobs and succulant pots. My first order of knobs were exactly the colors I asked for and look fantastic on my white craft furniture in my craft room. I also purchased one of the taller pots and the square succulant plant pot and they are so beautiful that I am using them to hold supplies as I work on a project in my craftroom. My order today is for espresso cups, and the Quirky Lady salt and pepper shakers for myself and another set for my friend. My orders arrived very well packed and much sooner than I thought. You won’t regret anything you purchase from Orly, her art is truly unique. Patty.Version: 5.67

The best place to shop for beautiful, unique, vintage or hand-crafted treasures!You will find amazing items in all virtually categories, here in Etsy. Some will seem over-priced, but some—a lot—will have prices that seem too-good-to-be-true. The great majority of shops sell creations that you will never find in any department store, so Etsy Is the perfect place to shop for people who seem to have everything. So they think! Unique, one-of-a-kind delights at prices that seem like a dream-fantasy. That’s what you’ll find here. From all over the world! Literally. And if you don’t find it, someone will make it for you. But shopaholics and shopping-lovers beware. I can spend an entire day or night browsing Etsy even when I’m not in the market to buy anything. It’s an infinite visual and eclectic tour of the work of artisans from every corner and nook/cranny of this earth! And it’s fascinating....Version: 5.86

New checkout has one problem...I’ve had this app for ages and I love it, the only problem I have is with the “new and improved” checkout. I often add things to my checkout from from multiple sellers at once, but I like to make my purchases from the different sellers individually. It makes more sense, since they all charge for shipping separately and many have different shipping times. The concept of merging all the purchases together is a good one, if that is how you prefer to pay, but it’s not good for everyone. On the web version, you can choose to check out from different shops individually, so I find I do my “window shopping” and adding stuff to my cart from my phone but then making my actual purchases from a computer. It’s a little inconvenient that way. It would be nice if the phone version offered the “check out from this shop” feature, or allow you to select the old checkout style..Version: 5.2

Love soooo much💕I can’t say enough about how amazing Etsy is... it’s so safe to you can pay with PayPal or use your card and Etsy does not share your card information with the shop you buy from keeping you safe as the buyer! On here you can find so many gorgeous and fabulous things. I’ve ordered fine jewelry and live plants, antiques, personalized items, gaming items, a gorgeous collar for my dog who is large and hard to purchase her size. I fell in love with Etsy and many shops on Etsy and as time goes on and occasions come up to buy for people I can always count on going on Etsy to find the most perfect thoughtful gift ever! I did about 90% of my Christmas shopping on Etsy and I have had no issues and things come in a timely fashion sometimes even super quickly. Etsy, I love this site!!!! 💕 Thanks, Katie 💫.Version: 4.80

An actual Etsy APP reviewThis app is, well, crap. It is a bit better than the previous incarnations; however, can you say "Worst App Ever"?? You can no longer ok never see the seller when you have an item in your favorites list. ??? Sometimes I want to purchase several items from the same seller, and I either have to click on actual item to see who the seller is or go to the seller's store to see which items I've favorites. How cluzy is that?? Another (huge) issue is the favorite lists. You click on an item to favorite it; it goes in a generic favorite list. Then you add it to whatever special category list you have created. All OK, and good, except when said item is sold or is no longer available. I like to keep my lists current and cleaned up so they aren't too long and unwieldy. However..this is where it gets tricky. Etsy grayscales items no longer available and the price isn't listed anymore on the thumbnail pic. In order to delete it, you have to click on heart and then click on whatever lists item is in (quickly, because it goes away) and then list scrolls back to the friggin TOP of the favorites page you were looking at!!! Etsy I have wasted YEARS of my life trying to clean up my Favorites lists! I AM A HEAVY ETSY USER!! I HAVE MULTIPLE AND VERY LONG FAVORITES LISTS!!! Come on, Etsy. Surely your computer geeks can do better..Version: 5.58.1

Love the site & App is easy to useI absolutely adore shopping on Etsy. The app is easy to use, pleasing to the eye, and everything works smoothly. However, one issue I have experienced is accessing my PDF downloads I have purchased - it is not so intuitive and it takes a bit of searching to get to the correct place. I can’t even get it to work on the app, instead I have to access the mobile site from Safari. What makes this even worse is that if I navigate away from my PDF file on safari and then come back only a short time later, it almost always “loses” the page and it says it cannot be found, so I have to go through the entire process again just to use my PDF files which I paid for. I could go and have the patterns printed but that is inconvenient and not really “essential” considering our current state of events (review posted May 2020)..Version: 5.48.1

Impossible to be insatiable!There has never been anything for me to complain about from anywhere that I have ordered from on this app. Every person that I have messaged has been more than kind and courteous, always so very helpful, and willing to make anything work for whatever issue there may be. I feel that supporting small businesses during this time is very important and critical to people trying to make money for their families and themselves. Everything is unique, and a lot of hard work, time, and love, have been put into each piece that the seller sells. It is very easy to order anything that you’d like, it is also safe to put in your card information I love that the app is so easy to navigate and use. Definitely one of my favorite shopping apps! You won’t be disappointed!.Version: 5.59

Coco and Juan Have Beautiful ClothingBetty, owner of Coco and Juan, has been making beautiful plus sized tunics and pants for many years and her design talent, professionalism and excellent manufacturing ability of her lovely product make her a leader and a legend on ETSY!! I get compliments each and every time I wear one of her creations! The fabric Betty uses is a very comfortable and easy to care for stretchy polyester. It does NOT cling but rather it hangs gently making you look slim and fashionable! Amazingly enough, I have never had cause to return anything! Everything I order fits perfectly and it looks exactly like the picture! Pick out something fun and order it today! Yo will be so happy you did!!!!November is the perfect month to get ready for the holidays with a brand new party tunic, snazzy vest or classic pair of pants! And animal print is always on my mind... How about you?!!!!.Version: 5.35

So much happinessEtsy is now my first resort whenever I want to find something unique and creative as a gift, either for others or for myself! So many wonderful artists and crafts people on this site. And you’d be amazed at all the things that can be found...I’ve bought plants, art, craft projects, office accessories, jewelry, knit wear...the list goes on and on. Speaking of knit wear, I was watching a movie and a character was wearing a crazy sweater. I thought, I’d bet someone has made that in their Etsy shop...and sure enough, there is a one-of-a-kind recreation on the site. I also love that you can get gift certificates or buy from specific locations if I want to send a gift to someone outside the country. I’ve had pleasant interactions with every single vendor. The Etsy app is easy to use and just as effective as the website..Version: 5.73

Bright & Lovely!!!I just ordered two more collars from Taylor!!! I am so happy with the one that I previously ordered for my miniature chocolate & cream Dauchund, Shepherd. I have written a review for that one but wanted to add a photo. I love the color and pattern and the quality of the dog collar. The stitching of the personalization looks really good and is turquoise and shows up so well on the yellow patterned collar. It has a shiny metal buckle, and the collar is easy to care for. I like to hand wash it and allow it to air dry. I ordered the medium, and I am glad that I did because he is still growing and I can adjust it!!! I like that the collar is 1” too!!! I loved collar so much that I just ordered another one for Shepherd, and also one for my female chiweenie, Scarlet. I am looking forward to seeing the collars!!! I would highly recommend that you order from Taylor!!!.Version: 5.78

Updates hard to navigateI’ve been using this app for several years now. I hardly ever use the website because it’s not as easy as the app, and I rarely use my laptop anyway. However, I think that Etsy is trying to make the app more like the website. I really hate what they’ve done to the homepage and I wish there was some way to customize it. For example, I don’t need to see my recently favorited because there’s a tab for favorites/lists. I also don’t like that now when you go to a seller’s homepage, it doesn’t just show you the entirety of the shop, but gives you previews of the different categories. I see where some people might like that, but I really wish I could make it the way it was before. I’m just not sure that I like where Etsy is going with the app..Version: 5.39

Still having issues with cart items access 😕The app and the community is wonderful, but my only issue is that the cart bugs on the app or website still haven’t been fixed ! If you have 10+ items in your cart , it only shows like the first 5 and won’t allow you to see any other cart items! I’ve tried restarting the app by deleting it and reinstall it on my cell , also whipping my history on my computer with website; but with no success sadly . Please please fix these bugs if you read this . It’s a major make or break issue on your app and I hope your developers / programmers read my review. Another issue to fix is your customer service forms or have a live chat system at least on your website please . It’s very difficult to get the right help for any issue especially on your website..Version: 5.85

Casual UserI'm on this app every so often and I've never had a problem with it. Every time I use it it's always a pleasant experience..Version: 4.74

So far so good!I'm new to etsy but so far the app has been very user friendly! Very simple searching and submitting my first order. I will be back!.Version: 4.74

Pushed an app update, but didn’t fix resolution?!You need to update your app to support the resolution of the XS Max and XR. It’s really unfortunate that you pushed an update that didn’t include that fix....Version: 5.8

Beautiful designI am updating my previous review as I received the stencil and it’s beautifully done! I am very happy with it and look forward to doing my projects with it..Version: 5.39

Amazing productsThank you, very good quality and fast delivery.Version: 5.78

Mostly great, except settings issueThe app is mostly great, easy to use and navigate. However, I have to reset my currency each time I use it as well as specific filters I apply to my searches (ie: shop location, ships to, etc.) and I also noticed that some options re:colours of products are not always visible on mobile vs. desktop. This makes the app less appealing to me because it feels like a bit of a hassle to use. Please fix!.Version: 5.7

What happened?Why is it after the latest iOS update you have to sign in every time? This only happens on my phone. Super annoying and I can’t find anywhere to change a setting to keep it from happening..Version: 5.85

Love this app!Everything is smooth, the only thing is that i’m unable to send messages through the app. it only works in browser. it always says error. try again. really annoying. please fix this :(.Version: 5.37

Love itThis app is amazing! That’s all I have to say😂.Version: 5.29.1

Sew on Appliqués + sew on rhinestonesEtsy has a very good selection of many many kinds of decorative sew on items. WOW. Could not find anywhere else including the craft store called Michaels. I look forward to receiving my items to update my fall wardrobe. Janet Carriere.Version: 5.86.1

RaveenZara was so helpful in explaining how to set the wallpapers and was very nice!.Version: 5.86.1

It’s so perfect!Perfect!.Version: 5.86.1

AwesomeLove it.Version: 5.86.1

Hippie Mama Gifts productsBeautiful Product ! I bought this for a gift but I am having a hard time giving it away ! I will be ordering more of this product ! Top quality stuff ! Easy to order on Etsy too ! Love it !.Version: 5.86.1

Practically PerfectLove the app, and I have sooo many things favourited. I use “collections” to organize all my favourites but I do wish they were alphabetical, and not in order of last added to. There are so many things to look at, sometimes it’s like going down a rabbit hole, then another ect, so when I favourite something it would be a lot easier to find my collections if they were listed alphabetically, as sometimes I create a whole new collection that’s not needed as I already made one for that category previously..Version: 5.86

Have to manually log in every time (iPhone)This app requires you to Re-login every time you open it, at least on my iPhone. I searched and found lots of other Etsy users struggling with it. Frustrating. However, the rest of the app works really great; it’s a well designed UI!.Version: 5.86

Easy user friendlyEasy to use Especially when you add on Apple Pay. Great app easy to use.Version: 5.86

Ric raCThe elephant pattern is Exactly what I’ve been looking for!.Version: 5.85

Great StoreThis is a great store to find one of a kind items but the shipping with some of these vendors is outrageous. Amazon has free shipping most of the time or very low shipping..Version: 5.85

Best Place for Handmade, Unique ItemsI’ve only had one bad experience buying on Etsy and I’ve made lots of purchases. I’d highly recommend this app to anyone looking for highly-customized products!.Version: 5.85

Happy CustomerReally like the available options on Etsy and so far I have loved everything I ordered..Version: 5.85

Easy EtsyFirst time using Etsy. Really good and easy to use. Thx Ronda.Version: 5.85

Witchy stuffI love the handmade stuff I can get on here and I can’t get anywhere else. Shipping is high though for physical things..Version: 5.85

Customer service is amazingAs a new ish customer of Etsy, I wasn’t really sure how it worked and she guided me through everything all while being patient, understanding and quick to respond. Would purchase her beautiful work again and again (and I will).Version: 5.85

1971 Canadian PennyI ordered a 1971 Penny for a gift. It’s absolutely stunning. I just ordered a 5p for myself. Can’t wait for it to come..Version: 5.85

Signed outAnytime I close the App I get signed out. This has started since updating my phone to ios 15..Version: 5.85

Pumpkin printsAbsolutely love the unique pumpkin prints! Perfect for seasonal learning activities ..Version: 5.85

I love EtsyI love how Etsy connects me to artists and makers. I have bought so many perfect gifts - for others and for myself! I have only had an issue with a scamming seller once, and Etsy immediately investigated and refunded the money. Thank you!.Version: 5.85

Thistle Rolling PinAlmost too beautiful to use! But I did and the shortbreads it fashioned were gorgeous! ❤️.Version: 5.85

Best Grandpa EverIt ran perfect! All my designs from this store run great!.Version: 5.85

Etsy Always Killing ItRunning the GAME for the independent seller. Thank you!!.Version: 5.85

OutstandingWow.Version: 5.84.1

Algorithm problem. please fixGood app overall and useful business concept. Thanks. Here’s the problem: iPad Pro users will by default sign in with face recognition + an automatically generated fake Apple email address. If you want to add a legit email address in Etsy settings — for example, because you want to by a product that gets emailed to you — you can’t add it. To add a new email address you need to type in your password — and since you’re on Face-ID you don’t have one. So your purchases can’t be delivered. … Headache. Please fix..Version: 5.84.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 5.86.1


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