KakaoStory Customer Service

KakaoStory Positive Reviews

Wish More video can uploadOnly 5 Video can upload. Very little. 😰 Wish i can upload more each time..TtottoloveVersion: 5.12.1

Love Kakao 👍First of all Kakao has so cool & high quality emoji characters that I can express myself, and they hardly ever bother me ( which I do not take it advantage of or break the rules) We love Kakao. We usually do not trust or like social media but I can recommend Kakao to the whole world :).GiyomeeVersion: 6.5.0

Amazing!People need to take into consideration that this is a Korean app made by Korean developers. Not everything can adapt to your preferences; There are various alternatives to Kakao if you can not speak Korean..KellylovesanimeVersion: 6.16.2

Language confusingI don’t understand any of Korean and I have set it into English. But still a lot of Korean appears in my notification center....QinghmimmiVersion: 5.5.1

Not a good appYou can’t upload what music your listening to or post what your watching and we would like this platform to have other languages as well.FitthismessVersion: 5.2.0

Can not upload videos this versionCan not upload videos this version5.1.5.SunnythegalaxyVersion: 5.1.5

Switching from instagram to kakaoInstagram users are toxic af… I rather vibe with my Korean people, they are more respectful….ThebookoftruthVersion: 6.11.0

Great for sharing stories internationallyMost of Korean people I know use Kakaotalk as chat app and this is the extention of that to make my blogs to share stories with friends I made on Kakao talk. It's also great place to stay in contact with families in South Korea. I would have given it 5 stars but I rather gave 4 stars only because american kakaostory app (at least for apple since that's what i own) does not allow use of Kakaomusic to share my music as well. Hopefull, one day, that would be corrected so that the full function of all related stuff for this app will be available for nonresident of South Korea like me. Other than that, i love this app better than facebook. Nuff said..KimmiyaVersion: 3.1.0

Korean App? HELLOO stop complainingIts a korean app for korean people! stop complaining. it was not meant for u in the first place 😐.ㅗ어우우Version: 6.4.0

Banned for no reason.Hey Kakao, It’s so sad to be banned after installing an application that was recommended by a dude...I was only trying to study the application as a novice. Please,I’m pleading for my account to be reactivated. I await your response asap. Thanks. Cliff..CliffrexVersion: 5.11.1

.아주 좋아.#محمدیVersion: 5.1.5

Breath of fresh airBeing a kakaotalk user, I found the social network version Kakaotalk Story really neat as you can post stickers on your photos for interesting effects. (Other social networks, stop fiddling with the filters and give option to put stickers on photos. Like in them Asian photo booths.) Two things: -While it does save the draft, there is no option to edit the published posts to correct any typos and such. -kakaotalk has their cool iconic characters as stickers. Expand to other stuff found in the item store in kakaotalk..Pandora breadVersion: 2.7.0

Much improved over beta versionThey have improved everything I previously criticized: poor picture handling and the font size is now adjustable. Hopefully the improvements will keep coming. A Web interface would be great. Can posts be edited? Not yet. You can only delete them..Anonymous Rank & File ConsumerVersion: 1.0.1

Yeah now in English!Thank you all for getting this up in English. You all at Kakao are always keeping us happy! Thank you for your hard work and even when there is a problem, finding a quick solution to it! So far in this update no bugs and no English errors that I can see! Keep up the great work, you guys are one of the few Korean start up companies that are doing well globally and able to understand and produce a great product. THANK YOU!.DanmuzicmanVersion: 0.9.0

Picture Save Option/Friend RequestI really like this app, but it really needs to add the option for the users to be able to save the pictures on the phone. I lost some of the pictures on my phone but even though I have the pictures on my story, I can't save them. Also, I wish I could send a friend request to my Kakao talk friends but it's not easy to do if my friends don't have a Kakao ID. Please make it easier to find friends and request to be friends..Mrspark16Version: 1.5.0

Best thing since slice bread!In the midst of the many balloon sized social networks, the kakaostory idea is brilliant. I love the simplicity of it, and how it is restricted to your kakao contacts. It connects you with people that you would most frequently chat with unlike Facebook which is too large and full of shallow relationships. The Kakaostory medium is perfect, simple, and smart. I love it..Mace107Version: 0.8.1

It doesn't load for iphoneBefore all the updates, either talk or story would load really fast. Half the time now, it keeps on saying no Internet connection which is not true because i am using my home wifi. Half the pics won't load, messages have a delayed notification not like before!!! Love this app but its making me deleting n reinstalling too many times!! Love hate relationship here..Dreamerx314Version: 1.5.1

Fantastic app, some issues with photo pixelationI really love using KakaoStory and enjoy connecting with friends. My only issue with this app and it feels ongoing, is that photos that are uploaded are very pixelated now for the cover photo on the iOS platform which is pretty bad. Please fix this..DanieldurkeeVersion: 1.1.0

SameNothing really changed... you should fix the music option on the profile page because the link won't lead to kakaomusic. Nothing changed..Domo♥LoverVersion: 2.5.0

Add music feature isn't workingIt only says "Trouble connecting to ITunes". So I haven't been able to play and create playlist enough to rate the apps new update and bugs. Before I saw the music you can place in your profile, I gave it 4 out of 5 stars because Line is still on top of its game..Apache monkVersion: 2.0.7

Fun and Easy WayI have to admit that Facebook is getting a bit boring already... However KaKaoStory is way better. It's a very good way to share social media and keep in touch with friends..Tf245yayVersion: 1.8.0

Not trueYou're supposed to receive a birthday card every year and that's the reason you enter your b-day but I didn't get one but my friends did. I read "I hope your birthday was as special as you are" well since I didn't get one, I guess I'm not special. Thanks so much kakaostory..ImnotspecialVersion: 2.4.0

Edit buttonWish I could have an option to edit my photos and comments after posting them.Mpota30Version: 2.0.0

Almost like a facebook immitationIt gives higher connectivity amongst listed friends and or friends' friends. KakaoTalk certainly expanded its scale up to a truer SNS network environment. Quite an astonishing upgrade~!.E-깜띡이Version: 0.8.0

Simple yet EntertainigI originally thought that this application was useless; however I was proven wrong when actually tried out this application..Rosa kwakVersion: 1.4.0

I love it!!짱이야!But i wish their was more emotions because some of them dont fit with some posted notes or pictures. I still like it though^^.JKcandy-lovaVersion: 1.0.1

It is goodIt was good. But one thing, I can't use music box. Because it cannot connect to iTunes music. My phone is iPhone. It can't use on iPhone?? Please solve the problem...Elise parkVersion: 2.0.0

Love itThis app is kind of like a Korean instagram. I use it all the time to update my friends in Korea and the interface is extremely intuitive and easy to use. Love it!.JoNPiNoYVersion: 1.9.5

DeletingVery good app, only one thing why when u delete chat text in the app but won't remove fr friend chat. Once you delete txt in app why it not remove fr friend.. But very cool app!!!.ThreepointerVersion: 1.6.2

MarvelousI love it make it more user friendly and being able to communicate and it should be marvelous maybe merging kakaotalk and kakaostory????.MisanininiVersion: 0.8.0

Fix this plzCan u plz make an adjustment to delete some parts of feeds? also to delete the history of recent notifications.FluffpluffVersion: 1.4.0

Please increase video upload lengthI love this app. The only issue I have is that only short videos are allowed to be uploaded 😕..212jamieVersion: 3.0.0

Profile Message Extension20 words are too short for alphabetical letters whereas Korean letters you can type more. I would prefer an extension for the limitation of the profile messge..KING_J_LVersion: 1.9.0

Connect FriendsIt is great that I can import friends from KakaoTalk to KakaoStory. However, it would also be nice to do it the opposite way. Now, I have some people in my KakaoStory friends list that I would like to be able to easily add to my KakaoTalk friends list..153015Version: 0.8.1

Photo uploadingCan't upload photos. As soon as I touched the upload button at right upper corner, the screen shut down. It started ever since I updated the newest version. please fix this!!.The mosaicVersion: 2.0.0

Crashing?!!!Why is it keep crashing when i'm trying to upload photos? Im reading other reviews and i guess its happening after the new update? U have to fix this soon!!.Sucream123Version: 3.3.0

I luv itI luv this app but only problem is that i want upload a video to share with my friends.YsapysapVersion: 1.4.0

Great way to share moments!I love this app, it's great and I use it to share my moments with my family and close friends~! 😊.HansolflVersion: 2.5.0

Awesome appEnglish please!!! And why does it have to show everyone how many friends we have? Can we make that private?.SyoungminVersion: 0.8.0

GoodYou won't like it if you don't have many friends that use kakao talk... But if you do then it is good..KimmywontonVersion: 2.0.1

Love it! But i wanna see num of friends!I like it so far!! But why did you guys have to remove num of friends?? Its way better when you cAn see it on both of your story and your friends! Plz add it back!!!.Je*Version: 1.7.2

Good but please updates somethingIt is good but something is not going not well so please update something so the app is more good then any app! So please update it😅 please and thank you 🙏. And one more thing why do not have the number of my friend I really want to know why so tell me why please so make it show it please and thank you 🙏.Brellen162Version: 6.3.1

Please addYear to post date. It's confusing as to when the pictures were posted without the year..KamiekVersion: 2.9.0

GoodGood.NaphterVersion: 2.7.0

Translation-Is there a way to make Korean posts on kakaostory ALL English?? I speak English and most of mg friends are Korean. I sometimes can't understand what they're trying to say. If you could do that, I'd REALLY appreciate it! (Could u make a language control in the settings?) -also, could u allow us to post our own videos? (Some that are long?).Someone78787878Version: 2.1.0

Awesome app!!I love this app!! It's everything that I've hoped for!But could you please make an update for it?When setting the background on my page,it takes sooooo long..Ginae1234576890Version: 1.9.6

AwesomeI love kakaostory and keep up the good job with it but the friends limit is 500. can you make it more bigger limit or without any limits for an account ? Like Facebook or any other apps they have no friends limit :) I hope you can do something about it :) and once again keep up the good awesome work and I love it so much I can maker friends easier and better ^^.Line play lover:)Version: 1.9.5

AWESOMENo lags so far:) keep up the good work!.😃😃😃uuffyyfrhjuVersion: 1.7.3

GoodI wish I could post videos it would be great really but other than that its a five star app.DdflowersVersion: 1.6.1

GreatWonderful app use with my Korean and English friends. Useful for many uses. And f the ppl saying same as instagram. Instagram is just a copy of much older programs ... Hard not to copy These days. Anyways great app.Chris streakVersion: 1.0.1

So far I'm having no problems so  for this app:) I think this app is really nice..Hw1207Version: 0.8.0

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KakaoStory Negative Reviews

Horrible customer service for English speaking userIt’s literally impossible to contact a customer support. My dad’s account was suspended for the violation of your policy and it looks like his account was hacked. All my dad does is just commenting and liking my mom’s posts. And suddenly his account was suspended. He didn’t receive any emails about log in changes or anything and when he tried to fix this issue, he couldn’t do it because there’s no customer service available. He doesn’t speak English so obviously he is using the Eng version but even then korean language pops up and the customer service link doesn’t work. 영어버젼 앱은 관리가 안 되는건가요? 영어버젼으로 쓰라고 만들었으면 제대로 관리를 해 줘야 하는거 아닌가요. customer support 가 필요한데 영어버젼 앱에서 한국어가 나오면 어떻게 하라는건지 모르겠네요. 그리고 도대체 customer support는 어떻게 해야 받을 수 있는건지도 모르겠고... 링크도 눌러보면 페이지가 없어졌다고 뜨고 여기 적혀있는 핼프 이메일도 사실상 안 쓰는 이메일이고요? 계정관리도 제대로 안되고 리뷰보니까 다른분들도 갑자기 스팸에 도배라는 이유로 계정이 서스팬드 됐다고 하는데 확인도 안 해 보고 바로 정지 시켜버리시고요??? 그렇다고 아이픽 다른데서 로그인 됐다는 메일도 안 보내주고 하.. 개선이 좀 필요할것 같은데요..MushmushcocoVersion: 6.3.2

It aint PathI don’t know why did you eliminated path for seak of Kako The design is bad. Most and important functions are in korean! If you want to keep Kako for korean market at least return path for world wide market. Especially in Middle East Path was very popular and used by most of heavy users! Think about it even by subscription fees path will be worthing to return.IFloridawiVersion: 5.12.1

What’s the reason for this app...Can’t upload video(s)~ If you guys update your app like instagram I will def. download it, otherwise waste of memories space on my phone..Alexisoliviachoi12345Version: 6.0.3

Should I download this app to delete my Kakao story page on my KakaoTalk profile?🤦🏻‍♂️Worst UX ever I used.Hewon JeongVersion: 6.20.0

It’s koreanNot in English. No privacy settings..Reviewing_RaterVersion: 6.3.3

BadAbsolutely terrible.Wiseman._.Version: 5.16.1

FlawedThe idea for this app is good but the implementation is poor, for example, once posted, you can not edit captions by clicking on them. The user is severely limited in editing the visual layout as well, which is terrible. The photo quality has problems, a better privacy setting is needed badly, feeds should be done on a one by one basis - having all the feeds for everyone you know flow by endlessly is awful. This app also duplicates much of the same functions as Kakao Talk, which is strange. Finally, do we really need a dictionary inside of this app too?!.EolnshurdluVersion: 1.2.0

Worst Reporting system ever for a SNSI got cyber bullied through Kakao Story and first I tried to Report it but even though 2 days have passed the same person again posted a picture of me online without even telling me or asking my permission ad it isn't just that he edited it by mirroring in the middle to make it funny for others to see and laugh this is the most worst social network app that has been ever created without reporting and privacy protection this creator has to be sued.Daniel KangVersion: 1.3.0

How can I update when it's the latest version?Man, I wrote nearly a whole essay in Kakao story today just because I felt like it,and boom!! Upload error due to required update. And like, as if I have a version to update or what. Seriously, this is a stupid bug. Why not save a draft first before blowing out the whole thing? Do some debugging! I'm not a tester, I'm a user..Give me back my money!!Version: 1.9.6

다운로드가 안되는데요카카오 계정에 생일을 바꾸려고 찾아보니 카카오스토리에서만 가능하다길래 다운받으려고 왔는데… 다운이 아예 안되는데요? 다른 1gb넘는 앱들은 순식간에 다운받는데 카카오스토리는 왜 안될까요?.UrimiyaVersion: 6.15.2

One star is too much for this App!Never see a app like this need to connect with another app to connect. But the worst It's not working. Try and try even write to support but no reply..K13-02Version: 1.1.0

Notification HORRIBLESurprising you haven't been sued by Instagram for copying~~ As far as the app is concerned....can you guys get the notification working properly?? It's HORRIBLE! I check one MSG & rest of notification msgs disappear and I have to manually find the godamn msgs! And when msgs arrive while I'm in the app, I don't even get a notification so I never know whether someone left msgs or not! Freaking annoying!! If you gonna copy, at least copy it well! xP.ICoolManiacVersion: 0.8.2

많이 창피하네요'Instagram'을 그대로 배껴서 카카오것인듯...카카오 사용하지만 카카오 스토리는 자기의 개발인듯척 하는거 아주 아주 창피합니다.L2H122Version: 0.8.1

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