Okta Verify Customer Service

Okta Verify Positive Reviews

Great app with impressive supportI’ve been using this app for logging in in the mornings with my company for at least three years. It’s always been a great app, but there was a recent update that screwed things up for a while. I either wrote a negative review or message to support with the issues. It’s about two weeks later now, and everything I complained about is fixed. It’s all perfect again, I’m very impressed! Thanks for the great app and the excellent support!.VaporDebVersion: 7.12.0

Simple for my use caseThis app works fine. I do have a suggestion on the placement of buttons on the Home Screen of the app when responding to a push notification. The buttons “Yes, it’s me” and “No, it’s not me” are hidden by “You have successfully responded to the push notification” when I have to receive multiple push notifications. This in only is a problem when receiving multiple notifications back to back. Maybe if the buttons moved up when the banner came in at the bottom or the banner came in at the top. Not sure if it’s a design specification to avoid accidentally touching the button when multiple requests come in. Hey I still see the same issue. Is this being tracked as an enhancement?.Variable314Version: 6.9.0

Bug: Push notif long press quick options disappearWhen you long-press a push notification to approve a login, the options for “yes it was me” or “no” only show for a brief half-second, then changes to one option “review” which opens the app to make the same “yes/no” decision (as well as requiring a Touch ID verification). I saw someone else complain about this 2 years ago in the App Store reviews (by Chago1). My company switched MFA providers to Okta from DUO, and Duo had the same push notif for logins with the long press action to quickly respond yes or no without opening the app. It is annoying to see that feature is broken with Okta, and it interrupts my workflow. iPad Air 4th Gen, iOS 17.6.1.AlexB- iOS devVersion: 9.27.2

Not user friendlyIT teams may like it but overall user experience has too much friction. Push notifications don’t work well with long press (noted in other reviews) Same device login for apps like Google suite, zoom, etc…is a joke as one jumps between apps to tap a number No explanation for new device transfers. If I get a new phone and try opening the app why not immediately ask if I’m a new user or transferring? Direct me to your Bluetooth transfer feature in a seamless manner? New phone set up was a breeze except for anything involving okra. Your users probably have above average device upgrade cycles, help them!.Tom_BayVersion: 9.38.0

It just worksLike breathing, it’s so easy and convenient to click and go with this app. I usually don’t have a lot of time to spare, so when I click into the application, I always have my phone with me. I have been able to authenticate to my desktop applications, programs, and even applications which require authentication from mobile apps. Seriously, what did we do without this? Are used to carry around the RSA key. Two thumbs up to this app!.Jones JinxyVersion: 7.8.0

Great option for MFAI’m the Okta admin for my organization, the app works great for secure MFA, I haven’t had any issues. We’ve had issues with SMS MFA in the past and switching to this usually solves it. Most of the negative reviews on here are just folks whose IT admins just didn’t set up the app correctly, not the apps fault. If you lose your phone, it’s not a big deal your Okta admin can reset your authenticators for your new phone..Admguy323Version: 9.53.0

Buttons are backwardsThere’s very little UI in this app and the somehow got it backwards. When you are asked to verify “not me” or “yes it’s me” the buttons are on the wrong sides. The "yes it's me" or the verification should be on the right since on the web and all other applications have the CTA “yes” on the right. We read left to right where right is always “continue”. It’s confusing and wrong they switched the standard to be reversed. At least make the buttons obnoxiously red and green if you’re gonna mess with convention and UI expectations..Not-MozartVersion: 9.11.0

Notifications FrustratingThe app has a simple function that is quite well implemented, but using the phone app is very frustrating. As this is meant to be an app for verification, I wish to have as little interaction as efficiently as possible. Unfortunately, the notification process allows so little time to hit “yes” before it changes to “review” that invariably the app opens which is a minor, but noticeable interruption to workflow and efficiency that I don’t encounter with other authenticator apps. I feel like this would be easy to remedy..DeAugieVersion: 9.19.0

Background UsageThe app works for what’s advertised; however, it is constantly running in the background whenever using my phone. Over the past day, I have had 8 hours of on screen time, with this app running for then entire 8 hours, and not even opened. This is an unnecessary amount of background usage. There is literally no excuse for this as every other Authenticator app does not do this. I’ll be petitioning my employer to allow another 2FA method as I no longer want this installed on my phone..ZephruzkbVersion: 7.7.1

Last update was greatWe were having some issues with not getting the notification on time when we send the push notifications , however after the last update it is working so much better!.Jesus B SVersion: 6.2.0

IOS notifications have an issueWhen you open the notification quick response to approve a sign in request, it briefly flashes the option of “yes, it’s me” in the dropdown options, prompting you to attempt to tap it before it immediately disappears and “no, this was not me” takes its place, resulting in the sign in request being denied. This is a little silly. The affirmative option shouldn’t show up at all since additional verification is still needed to approve the sign in.Sum14ls3Version: 9.61.0

Better than Google Authenticator.I find this better than Google Authenticator. I have just 2 small complaints, and they are primarily for the Watch companion app. First, there is no visual way to see where in the 60 second cycle you are on the watch. Second, there isn’t a Watch complication to add to a watch face. Being able to summon Okta on the watch quickly via a complication would be much appreciated. Keep up the good work..TWLatlVersion: 6.9.0

App works reasonably well, but problem when receiving back to back notificationsThe app works reasonably well, but I am running in the same issue that was reported back in October at n another review. Getting back to back notifications on iPhone 8, the acknowledgment banner from the first response will cover the buttons for the second reply, which is disconcerting to say the least..LuvimadoVersion: 6.10.1

No screen notifications when push comesAnnoying that you have to go to the app to see the push notifications. You need to go to the app to get. Yes it’s me screen. Can you make it screen notifications. I checked settings. App is not under notifications and when you go the the app setting from main screen, notifications are missing.RayoChandlerVersion: 6.10.1

Often slow or does not bring notification to frontMany times, it sakes several seconds to receive the push notification. And many times, like this morning, o had an email open on my phone screen and did not receive the push, I had to swipe down to see my recent notions it was there. It should always show on top of screen. Otherwise, it is an average authentication app..MGH on CTVersion: 6.4.0

Ok until annoying nonstop rating requestsI would’ve given 5 stars, but now with the daily annoyance of rating requests which prevent me from completing my logging in process, I have removed a star. Sometimes people don’t want to rate an app & forcing them to will lower your rating..Satin2larVersion: 6.5.1

Fine until you get a new phoneI religiously use iCloud so I assumed my Okta settings would come with my info when I started my new phone. No. And they make it impossible to simply transfer power of approval. You have to go individually to each and every connected app and reattach. But I can’t seem even do that to “scan the QR” I’ve looked online for help articles and the help info wasn’t helpful either.Dancerchick1362Version: 6.8.1

My favorite Verification app by far.Never had a single problem and everything works as expected. Very clean and intuitive interface makes this app my go-to tool every time I need a 2-step verification . Thanks for making a great product guys!.Turbo_badgerVersion: 6.5.1

Apple Watch :-(The whole reason I wanted (and got) an Apple Watch 5 years ago was due to okta integration. I am not 1 staring it because the app itself works well but it absolutely stinks that the integration with the watch was discontinued. I don’t know what is meant by “low usage” as a reason because I used it whenever the response was requested and it sounds like many others did too..LaxMom98Version: 9.2.2

Simple and easy to useThis was a very easy app for our users to understand. The simplicity of it and the push notifications were very important to help ease staff into MFA that had very little experience with authentication and most forms of technology..ZaCTiCVersion: 7.2.0

Accessibility issueHi product team, when I click on “Yes” button to verify, I will get a green confirmation banner. However this green banner will cover the two buttons, I had to manually swipe down the green banner to let it goes away if I received another verify push….. The tricky part:when you swipe down on iPhone, that triggers iPhone’s gesture, and you can’t even see the two buttons anymore. The solution: move the two buttons position higher so the that the green confirmation banner will not cover the two buttons if users receive another verification push..JjjjjjjjggghkjjfsVersion: 9.0.0

Okta Great Application for workplace management!Use it currently at work on the daily basis for workplace management including clock in and clock outs and it works like a charm. There are tons of features to the app, but currently at the moment am mainly using it for my password protection here at work for logging in to our system. Solid A grade for this app!!!!.RadyjrVersion: 7.2.0

Self Closing would be niceWould be nice if app closed on its own after verification. Or if it went back to the login window after verification. After using multiple times a day, it’s a bit annoying to have to go back to the original screen..MotorenWerkeN52Version: 9.51.0

Middling Apple Watch SupportThe update to support a numeric challenge is nice, but the inability to respond to said challenge without opening the app really hurts usability. It would be nice to see an update that gives the appropriate options in the notification so this functionality can be restored. As is, I can get notified on my watch, but can no longer respond there..HiddenWingsVersion: 9.5.0

Stable appStable app, I use it for work..SaviourluytVersion: 6.3.0

Broken Push notificationsAs others have stated, push notifications stopped working after updating. You now have to open the app to approve, which is very annoying since I need to approve several times a day. Please fix..ProculationVersion: 6.3.0

It works like at localhostPush notifications work so fast! That it feels like you are connecting from localhost 😅.FernandoArteagaVersion: 9.27.2

Delayed responseOn occasions using more complicated verification 2 factor the app requires the verification code to be regenerated twice. On other occasions because the end user is behind multiple firewalls and the app user is on a non-static IP address the verification process can also fail. Otherwise the app is useful in most instances in correcting problems associated with rotating IP addresses used by many ISP and browser suppliers via their own practices..XjamesCVersion: 9.50.0

Faceid not working iOS 26Keeps saying to enable Face ID permission for the app - but it has already been enabled! Update - phone reboot fixed it..WinterwalkerVersion: 9.49.1

Works Great!Love the Apple Watch integration. Only problem that I ever had was when I got a new device. But quickly discovered a way to remove the old device from the company portal. Then a new QR code was available for install..Toronto NativeVersion: 7.2.0

Disabling FaceID should not be marked as warning.Not everone is confortable to share biometrics data over third-party companies / devices. Marking "Enable FaceID" as a potential security warning is an overkill..Marcthenarc1Version: 9.2.2

Tranfering Okta to a new iPhoneNeed some help here . I really like the app still there a major issue I get with it. I have a new iPhone and would like to transfer my Okta app on it . There's no clear indication on how to do it .I've searched help on this matter but it's not useful. There should be an easy way to do it within the app..None3212Version: 8.1.1

Okta verifyThis app works well enough except for one glaring omission I would like to know when I’m about to be kicked off the VPN..Zzzzzz1963Version: 7.8.0

Times outTimes out before the 12 hours and I need to close the program and reopen to sign back in 😒.LshuskiVersion: 7.8.0

AkkkaGood.VhajjsnVersion: 7.2.0

NanaAkosaNo comment at this time.NanaAkosaVersion: 7.2.0

Cab50#Ok.Cab50#Version: 7.2.0

Just worksThe is a simple MFA app that just works. One of our partners started using Okta several years ago and so our users were required to use Okta Verify to access some of our applications. We are now also an Okta customer..BaphomemeVersion: 6.10.1

GoodExcellent.SalingopVersion: 6.7.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 9.64.1

Okta Verify Negative Reviews

Worst App EverThis is actually the worst app I’ve ever used in my entire life. Not only is it just an extra step to log into your stuff but it creates completely unnecessary stress. Recently my phone was having problems so I had to reset everything. Once I had an things to fue that required my to log into my school email the app just completely didn’t let me log into anything. I don’t understand why universities decide go use such useless things like this. The second the app stops working i cant log into anything nor do anything for any of my classes all because you have to verify it’s you with this app. If you wanna verify it’s me just send a verification email like every other website don’t make someone go through this whole process just to view a specific site..Coronavirus is killing meVersion: 9.37.1

FrustratingThis is by far the most frustrating login process after getting a new phone imaginable. Trying to add my account to my new phone makes me not want the phone anymore. Have to either select email, push notifications, or phone call for the 2 step authentication. But my email requires me to login and it requires Okta for that so I can’t add the account via email. Can’t use push notification because it pushed it to the Okta account I’m trying to recover/login to. So I try phone but the account doesn’t have my number on it because it’s a work account so I can’t login in that way. I’m stuck in a loop and can’t work because of this because everything at my job requires this god forsaken app. The worst ever..DonSazoVersion: 9.60.0

No way to get helpI am an individual who had the misfortune of installing Okta Verify as an authenticator app because some other apps/web sites require one and Okta Verify seemed more user-friendly than the Google authenticator app. Now I want/need to be able to use Okta Verify on my Windows PC. I managed to get it installed even though the instructions were somewhat confusing to me. Since I already had the app on my phone I wanted to be able to use Okta Verify on both my phone and my PC to log into the same accounts. Should be simple, right? Finding out if I can even do this has been a nightmare. I found an article that said I could add an account to another device but the description of how to do it didn’t match my mobile user interface at all. I kept looking and one of the options on the windows user interface is to add an account to another device. That would at least get the two apps partially on the same page. So I clicked on that and was informed that a one-time Bluetooth connection would be used and I clicked to use that. Now, Windows can see my iPhone. My iPhone can see my PC. But when I clicked on “Allow” to use this one-time Bluetooth connection I got an error: “There was an issue with the connection. Please start over and try again.” So I tried to add an account on another device (my iPhone) to this device (my PC). No joy, same error. Okay, so now I tried to ask the community for help, but I can’t. To ask for help I have to log in (that makes sense) but the options I am given to login don’t apply to me. I am not an Admin, so don’t have an admin console. I’m not with a company so I can’t use my “company SSO credentials.” And I am not a federal customer. I do want Community access so I am instructed to “Continue with Okta Workforce Identity” and choose “Sign in or Create an account.” I have an account but when I attempted to sign in using my password I got an “unable to sign in” error with no explanation as to why. So I chose the “forgot password” link (even though I have successfully signed several times using the password that was just rejected) and selected send me an email to reset the password, but no email ever came. Okay, I think I have tried to get the info I want but there seems to be no way to do it, despite what the “helpful” articles say. That’s why the bad review..AuntieEvilVersion: 9.61.0

Terrible UpdateThis newest update in May 2025 bricked everything. The Face ID broke first, then even when I put in the password it won’t turn the Face ID back on. When I try to do any push notification, I get the popup, but then it doesn’t work and I have to do the passcode anyway. It also never actually remembers me, even if it’s been 30 seconds, so clicking that box is pointless. This last time, even while using the passcode, it opened yet another inner window to have me do the exact same thing I was already trying to do, so I had a triple window open, and I still couldn’t get it to recognize me..VS3025Version: 9.42.0

Push notifications buggedI’m on ios 15.4.1 and just updated the app today with the update that’s changelogged from a day ago, but as of a couple of days ago I stopped getting push notifications. The help page “Troubleshoot missing Okta Verify push notifications on iOS devices” points out a diagnostic section, but that section says everything is fine on all okta apps, and they aren’t on any of them. I don’t want to have to unlink and relink 6 of my Okta’s to reinstall to fix the push notifications. Those push notification-responses are what made me love Okta over other MFA solutions, so I would’ve otherwise given a 5*.HdoubledhVersion: 7.4.1

Very annoying UI bug (and potential security risk)App itself works fine, but it is VERY annoying that when you get a notification to authenticate, then long press on it to answer it from my lock screen, it brings up the “Yes, it’s me” and “No, it’s not me” in one position, then the whole window MOVES POSITION ON THE SCREEN within a second or two. This causes me very often to hit “No” accidentally. Imagine if I hit “Yes” accidentally on an unrecognized authentication - seems like a security risk! This does not happen with other Authenticator apps, so I know it’s not a general iOS problem..GuitarMan1020Version: 9.4.0

Worst systemTrying to use this to get into something for my school, it was a huge run around wasting 15 minutes of trying to figure it out. The verification process was odd and too frustrating without the right information. It is not easy as it looks. There was no way to finish the verification process and when I hit next I was just given number and I was trying to figure it out where to put it. It was, Just. Too. Complicated. I’m normally not someone who complains about things like this but this got me to the level of where I’m just about ready to break something..Overly overwhelmedVersion: 9.40.0

Never sends push notificationsThis app and whole system has never worked for me because the push notifications are never sent. Furthermore, it never remembers my login information when I check the box to “remember me.” I have an email sent to me every time I attempt to log in saying a new device and location has attempted to try to log in. It’s still me from the same devices. This app is infuriating to use and never works, whether on a website or directly from the apps. I hate it very much and has caused me and the company I work for hour and hours of headache..Jedrek417Version: 9.3.0

Please Fix the Quick Approve or Reject FlowI use to be able to quickly approve an okta verification via the notification dropdown on my phone. When hard pressing the notification it would have two options one "Yes its me" or whatever the exact message and one to reject. Now 99% of time it will flash for a second and force me to approve the okta verification only in the app. Why does it work sometimes but most times it doesn't? I want less friction and its annoying to have to exit whatever app im on my app to be forced to navigate to the okta app to approve + face id. Inefficient. Please fix.B-anon-reviewVersion: 9.38.0

Discontinuation of watch appA very useful feature is being lost because someone made the determination usage was insignificant and it was “too hard” to add 3 more buttons. Okta even admits in their blog post pulling out your phone is annoying. Wow. Organizations are moving to a third challenge with numbers and quite frankly I didn’t even know a companion app was available because simple push auto notifications were already working. Now that my org has implemented the third auth I went to see how to address this with the watch and lo and behold there’s an app and it’s being discontinued. 🤦‍♂️.JtrumpioVersion: 9.4.0

Push NotificationsIt’s been about 2 weeks and push notifications are not working. I’ve updated iOS and okta app and the push notification does not pop up on my phone screen when I’m using work related websites that require verification. It even happens with other sites like my dental insurance it prompts me for push notifications on the computer screen and it does not come up on my phone, I have to open the app and then it pulls up the number to verify. Anyone else dealing with this?.IAMjerBEARVersion: 9.59.0

Push verifications don’t workApp has been broken for a while and from reading recent reviews, it seems the developer is out of touch and does not care. Push verification responses aren’t being sent back. When you press Yes to verify on your phone it does nothing and then gives you a red error saying something went wrong. No duh, the app is flat out broken. Since the developer doesn’t support users here, looks like I need to go to management to complain. That doesn’t help OKTA keep clients, especially since their security is as leaky as any cheap pasta strainer. Thanks OKTA!.DisappointedntxVersion: 9.15.0

BEWARE - data is lost if you change devicesI upgraded my phone and used a backup to load everything on my new device. Now I see Okta deleted all data and it can’t be recovered at all (Okta does not back it up). From their FAQ’s: “… Before deleting Okta Verify from your device or getting a new device, you must sign in to your non-Okta services to set up your new device with those codes. You will not be able to retrieve the codes after you no longer have access to Okta Verify on your original device.” So Okta has screwed me big time. This is utter crap..Alice here right nowVersion: 7.3.1

Removing Apple Watch support has been a huge inconvenienceOkta used to be so easy to use when my corporate network automatically timed out because I could get the codes from my watch. Now, even through it says that I can reply on the watch to allow the computer to login, it doesn’t always work. This used to work before and with the most recent update, it stopped working. I keep my phone away from my desk to minimize distractions and it’s been such a pain to log in now..TechLatteVersion: 8.2.1

Frustrated & AnnoyedInstalled on my personal iPhone to retrieve work emails through outlook app but pushes all of the other MS apps like excel, ppx, etc which I don’t want on my phone. I deleted all of the MS apps and constantly get messages saying my company is about to install these apps from the App Store and I will not be charged. I’ve tried to uninstall Okta Verify but it is controlled by my company and their IT team doesn’t know how to fix this. If your company uses this do not install on your personal phone. Looks like I will have to reset my phone to remove this app..T LeRouxVersion: 9.29.0

Lacking Apple Watch ExperienceMy company recently moved from the simple yes/no verification process to a process where you have to pick the number on the app that matches the number on your computer screen. Back when it was the simple yes/no question, I could simply tap Yes on my watch. Now I have to dig my phone out of my pocket, open it up, and get to the right number. It would be great if these numbers could be displayed on my watch and I could get through the verification process 15 times a day much more quickly!.Holston88Version: 9.5.0

GarbageWhoever decided that I need an app to log into my school account deserves to be tarred and feathered. Genuinely the dumbest thing on the planet. What’s the point of me making a password if I need to open an app on my phone to log in anyways. God forbid the phone is lost or damaged, and now I won’t be able to log in. May your pillow be forever hot, your car wheel’s traction forever smooth, your food always 1 day after the expiration date, and I hope the ice cold toilet water gives you a Poseidon’s kiss every time you sit down on the toilet..Glip GlorpVersion: 9.47.0

Forced to use this garbage.OKTA, who did you bribe to get “in” with the Department of Labor? Which public representatives took the bribe money? Your app and the implemented system we were forced to adopts during COVID was clunky and difficult. We moved away from it when we returned to normal operations in ‘21-22. Now, DOL wants us to migrate to a new email system and use your garbage app again. The problem is, many of us have changed phones and can’t access anything because your system is still tied to ph es we wiped and recycled. Between the lack of support and documentation on your end, and the lack of information coming from DOL, this system is making the transition to a new email platform infuriating for most of us who are trapped by your stupid app. You don’t deserve a dime of taxpayer money for such a heaping, steaming, pile of an app..AutoInstructorVersion: 9.38.0

Stay away from OktaOkta is a dishonest company. I would caution small- to mid-sized business from ever doing business with them. The paywall alone is an unbearable cost. Thinking of using Okta? Just google "SSO Wall of Shame" and see for yourself what you will pay in addition to Okta's outrageous yearly fees. Their sales team will sell you quickly and drop you as soon as you sign. It happened to us and we were left paying for a service that we cannot use and now they’re demanding payment for another year. Stay away at all costs..ClickybangVersion: 7.15.0

Avoid this slop vendorPermanently disable my ability to turn off passcode on my phone. I had to download app. I set up passcode. The app was very bad so my IT just bypassed OKTA on my work device. Now I can’t disable passcode on my iPhone, can’t log in to OKTA for support, and can’t find anyway to reach them outside their ensh..ified app. They made a permanent change to my personal phone and can’t be held accountable? I hope to start a lawsuit against this type of dictatorial intrusion on my personal life. How dare they! Avoid this slop Vendor at all costs!.PatandcatVersion: 9.51.0

I hate this so much i have no wordsMy school recently replaced the 2fa with okta and oh my god this is the worst app i’ve ever used in my life! the “keep me signed in” button does NOT work and i have to resign in with okta EVERY SINGLE TIME i want to log into canvas or my email or any school site. the fact that it requires face id also makes it take so much longer than any other 2fa. good god please fix the stay signed in feature because i want to smash my laptop with a hammer every time it makes me open this stupid app..OhmygodletmepostthisVersion: 9.36.0

Worst app I’ve ever used.My employer requires it along with Workday for access to my information. Obviously the developers know absolutely NOTHING about IOS. I have literally spent hours trying get it to work. My information that the app requires is correct, it works flawlessly on a workstation computer. This app is a roadblock to getting my information. So much so that I have instructed my employer to just print my paystub from now on. If I could I would give it minus five stars. It has done nothing but waste my time..BrodybooVersion: 9.31.0

Must have Okta Verify on multiple devicesHeaven help you if something happens to the device with this app on it. Maybe this is a problem with my IT Dept at work. I don’t really care. I just want to be able to eat at the company cafeteria, access my email, and generally be a productive employee, and this app is actively preventing me from doing that. (Oh, and even if I’m at work, it wants me to log in again… and again… and again. The “remember this device” button clearly doesn’t work at all.).SchnellimbissVersion: 9.53.0

PermissionSuddenly, without any changes on my part, I’m unable to sign into my email because when I go Okta it tells me that I do not have permission to perform the requested action. I get this message for signing into email, trying to launch the dashboard from the app, and when it troubleshoot it says that everything is fine. Now that I cannot sign into my email there’s no way for me to ask for help to sign in to my email. 0 out of 10. Is it because I’m in Mainland China?.A new fan of ItaloVersion: 9.62.0

Face ID rarely worksI have face ID enabled for this and it frequently denies immediately saying face not recognized without even trying. You would think this is an apple issue but I don’t have this problem with opening my phone or any other app I have face ID enabled for. This only happens with this app. It means I have to try to authorize multiple times and it is a burden. I have been able to use other apps in the past including DUO Mobile and they are superior apps..Annoyed user626Version: 9.31.0

Why is this necessaryI’ve been logging into work just fine up until this year when they started adding extra steps to the login process. My phone is alert slow (iPhone XR) and every step of the process is like an infuriating wait timer just to check my work schedule. I will spend less than half the amount of time actually checking the schedule than what it takes to log in. Frustrating AF..SirSquiddVersion: 9.61.0

Any organisation who uses this I will think twice aboutEasy set up first time but get a new device and your in a death loop. Provide QR code but do do this login and it’s just so frustrating… waste so much time I could be working!!!! And waste IT admin time. So terrible!!!!.HilarytoVersion: 7.0.1

Very decent authentication method. However others are better.No iCloud backup or a way to transfer devices with an easy method. Whenever you get an authentication app. You need 5 simple things. TOTP codes, push notifications, Secuity via biometrics, and a way to transfer the devices securely. Backups are important..Fat!!Version: 6.10.1

1 star because you are forcing me to rate your app before using itSeriously. I can’t log in without rating it..EveruoneisubhappywoththisVersion: 6.5.1

No notifications after last updateNo longer receiving any notifications on IOS 14.4.2 after updating to Okta Verify 6.3.0.52.ZoblartVersion: 6.3.0

Lacking featuresThe good: Support for Apple Watch. The bad: No support for: Cloud backups. Locking with Face ID / Touch ID. Summary: It is just okay only if you just want a very basic authenticator app..Rkd2999Version: 6.3.0

Doesn’t work. Cannot connect to add account.As title.AescvlapivsVersion: 9.62.0

Horrible app to set upHorrible app to set up, doesn’t work on pc’s. No help except useless ai responses.CbizzzzhhhfttsheVersion: 9.55.0

Low budget appPush notifications stopped working after iOS upgrade to 26 Okta not listen in my apps list or notifications….GfgddthfeygcwqadvVersion: 9.51.0

The worstAny company that uses this app is stupid bc my god does it never work.Mar212marVersion: 9.49.1

Get back pushWhy have the push notifications stopped. So inconvenient.Great app&easy to useVersion: 9.45.0

Useless when you get a new phoneWhen you get a new phone, logs you out of the app, causing you to sign in again with your organization/business. But I can’t log into my organization/business without verifying my okta code, which I can’t do because I’ve been logged out in the first place! This is the same idea when you go to the store and try to buy scissors and the scissors are in a packaging that requires scissors to open. Make it make sense.Chris246842Version: 9.38.0

No Apple Watch SupportSeriously, why did they drop their Apple Watch support? They straight up dropped my productivity..AH052Version: 9.31.0

Erreur 403Depuis l’achat de mon iPhone 16 l’accès à l’application m’est interdite, c’est écrit 403 accès interdit. Je doit accéder à mon okta directement à partir de l’Internet..Cavalia7Version: 9.29.0

AwfulHorrible. Overly complicated. Poorly designed. Takes 5X longer to do anything. Being forced to use this app is the only way you exist! Be thankful we don’t have a choice to use this, otherwise you’d all be out of a job. And rightfully so..Corwin1979Version: 9.27.2

This app makes using anything a nuisanceAs much as I’d like to not work, I need to work but I can’t cause this app doesn’t work 80% of the time. Can’t login into anything cause this app crashes whenever I’m verifying. Thanks for keeping me and 1000s of others from being productive!.XoxgoodbyeVersion: 9.27.2

It doesn’t even open…I can’t access my work items because of this….Gerard AlmondsVersion: 9.27.2

ClunkyI know security trumps usability, but having to open the app, click the eye button, wait for the code, then enter the code on the PC, is quite time consuming. Especially when I get to do this for almost every app my company uses. Where is the SSO? Where is the usability? Where is the watch app? Ping was so simple, Okta is brutal..TdubW77Version: 9.27.2

Horrible!! I can’t loginI can’t get into 1 Password without verifying with Okta. The pop up is so buggy. Sometimes the buttons don’t even work. I have to verify multiple times over and hope it works. This means I can’t access important information like my 1Password and banking. It’s so frustrating. Please fix this. The worst user experience..1298362930482628!!Version: 9.24.1

Screw 2fa with auth codesForced by my company to use okta verify, got a new phone and the auth accounts dont even transfer over! What a headache! This is why i always prefer SMS 2fa..Chase12;Version: 9.14.0

Stupid appMakes everyone lose it time.TygfhuitdVersion: 9.11.0

New Phone NightmareTried transferring over to a new phone, it’s a nightmare. Says scan QR code and on old device there is no QR code in site !.Lookey7000Version: 9.10.0

The most annoying authenticatorAnnoying authenticator just asking for sso every 5 min.DfhjvyjnVersion: 9.1.1

Why was the watch support removed?It was great until they decided to remove Watch support..Vincent.tengVersion: 8.2.1

What happened to the watch app???I used to use the Apple Watch app for OKTA verify constantly. Especially since I’m now using my iphone’s camera for meetings and can’t access OKTA on my phone while I’m on a meeting. Now the Watch app has inexplicably disappeared with a recent update. Why would you do that?.LavaboyVersion: 8.2.1

No more support for Apple WatchNot sure why it was removed in your last update, but I’ll have to now say goodbye to the App. 🥴._nosaj123Version: 8.2.1

Won’t work on watchYou used to be able to have it on your Apple Watch and your iPhone for easier access but I guess they want you to have to remember the code by memory instead of looking at your watch for the code. Good job 👍🏻.Zdt2121Version: 8.2.1

Alerts on Apple Watch don’t workIf you tap on an alert on the watch, you’re brought to the Okta Verify watch app, but it doesn’t show you the contents of the alert and you can’t respond to it. so then you have to log in all over again and use your phone to view and react to the alert..TD_in_BCVersion: 7.10.2

Bad choice for workplaceRegret using this for timesheet purposes. You’ll always have issues with login always. Trying my best to navigate my company to a different platform..ArbaazioVersion: 7.9.0

Needs improvementsThis app needs improvements in terms of UX/UI. There should be a cleaner way and interface to copy the codes with a tap. Also why can’t individual codes be organized in any way into folders? This makes for a long list of chaos. PLEASE add these features, it’s not a big ask. The push notifications also seem to be broken as of recently..Jay52718Version: 7.7.1

Push notification not workingNot receiving push notification not working.1 Upset CustomerVersion: 7.4.1

This is the worstFine to set up the first time. But once you have to re download the app you are screwed. This is the worst app. The worst idea for a company to use. I don’t understand why they’ve made this so complicated. I can’t get into my email now..Cccl9Version: 7.4.1

Not compatible with older iPhonesNo backwards compatibility with older versions of IOS so if you have an iPhone 6 or earlier, the app just won’t download for you. If you have to use this app as part of work or school, it’s going to cost you! Ridiculous!.Zero22istVersion: 7.3.1

It puts you in a loopAfter using on a regular basis it just decided I didn’t actually have a linked work account so now I’m stuck trying to access Okta on my other device to update the settings but of course I can’t because I need the push… so that’s so great and fun..ChadneufeldVersion: 7.2.0

Say bye bye to productivityDo you like to get your work done, or do you prefer re-login constantly on every device you use your productivity Apps on? If the answer is the later, then I have good news for you! Why get things done when you can try an authenticate all day long with this wonderful App? Say goodbye to those productivity days. It’s time to take bureaucracy back! Features: - Logs you out of Teams and outlook without you knowing! On different devices, at different times. Why are you not getting messages on your phone? Well… OKTA! - Makes recovering an account hard. Those hackers might be able to login into your systems, but your employees will never break in! Security at whatever the cost. - Coming soon: Okta UltraSecureTM. Okta will put all your employees offline for good. No more internet, no more problems!.NobmanVersion: 7.2.0

Awful.Very buggy.GeneralgrahamVersion: 7.1.0

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