Informed Delivery® Mobile Customer Service

Informed Delivery® Mobile Positive Reviews

Extremely useful & effective app!Informed Delivery Mobile is a surprisingly good app, so much better than USPS Mobile app! Goes straight to Informed Delivery. The long-pressing of the notifications brings up the images of your mail! It would be a Five-Star app if it’s also formatted for iPads, better using all the screen space instead of upscaling the iPhone screen! Is it perfect, no… sometimes notifications of mail arrive in the afternoon, but the majority of the time in the morning; occasionally missing a piece of mail due to arrive; complex systems do sometimes glitch! When there’s no mail for the day, you get no notifications, reducing clutter! Overall, very happy with this app & service!!.D-T-LVersion: 1.0.0

SOLID, 5 stars with a couple additionsThis app is very good, and I think with a couple tweaks it could be a five star situation. If the notification for the packages took you right to the package when you tapped on it, instead of to the list that would be great. Also, if the tracking numbers were visible in the list view, that would be extremely helpful. I think everything considered, five stars is attainable with these changes in my opinion..XxHoKExXVersion: 1.0.0

Good, but could be so much betterNice, straightforward app that’s simple to use. The Face ID is great. But we need to be able to report missing mail. Did someone forget that feature?? If we could switch between accounts, that would be amazing. I have home and business but had to choose one to use with the app. Add an account switcher and it’s 5 stars!.PezLoriVersion: 1.0.0

Huge improvementThis app is a giant step up from using the old USPS app for Informed Delivery. This opens up right away using a biometric login and takes you right to your account instead of requiring you to click through several screens before getting there. And it actually looks and works like an app instead of just routing you to the website..SlimBennieVersion: 1.0.0

Good app, needs support for multiple accountsThis app is a huge improvement over using the USPS app to look at informed delivery. The one request I would have for this is the ability to switch accounts for people who have more than one address and therefore more than one account to look at informed delivery..Pizzalover29Version: 1.0.0

Huge improvements!The new informed delivery app is a huge improvement over the old USPS mobile app interface! Everything is large and easy to find and eliminates several steps to get you to the information you want! Finally something that’s a huge improvement.Soccer mom11Version: 1.0.0

Finally, and more than expectedUSPS has had a sad mobile experience for some time now. This app actually seems pretty polished and useful. It has quirks but is light years ahead of what was there previously. I remain impressed and surprised that it is as good as it is..Mr_joshVersion: 1.0.0

Report missing mail feature.On your first generation of the Informed Delivery app, before you took away the app and brought it back supposedly improved, one feature to deleted from the app was the ability to select a piece of mail and report the mail as “Not Delivered.” Please update the app to make it easy to select a piece of mail and report it as not delivered..Last Week iPhone Newbie🕷️.Version: 1.0.0

Way better than having to check your emailJumps right to what you want to see without having to click multiple website links.QdawgMVersion: 1.0.0

Truly excellentGreat UI and notification system, way better than email! The app lets you swipe through your incoming mail right on the notification if you long press, very convenient! Nice work!!.NotadamkhanVersion: 1.0.0

Loses FaceID SettingInternally, the app works very well. But, on iPhone 15 Pro running iOS 26.0.1, the app loses the Face ID setting if the user chooses log out within the app, but retains it if the user simply dismisses the app. This seems to be a bug..Weid1Version: 1.0.0

One giant leap forwardSo glad the USPS has an actual app now instead of a collection of bookmarks. It seems to work well, and even better than the UPS and FedEx apps. Excited to see where it goes from here.Jackaling AroundVersion: 1.0.0

Another App with Too Many AdsSo this is just another revenue stream for the USPS to put ads under each day you see your mail in the app. This has more ads than their email notification. There are many package tracking apps that do this ad free and with fewer notifications..Mu$1kVersion: 1.0.0

Great appI love the UI on this app. I like that I can preview my mail directly from the app without checking my email. I enjoy receiving the push notifications every morning for my daily digest..ThesmartcubanVersion: 1.0.0

Very NiceI absolutely love what they did to Informed Delivery mobile app. It’s like they gave it a new design a fresher look more modern easy to navigate very polished clean looking. I’m just enjoying the experience. Great job to the developers..Cario278Version: 1.0.0

Missing a important selectionThis app does not have the option to select a piece of mail that was not delivered like the old app had. If is now a different process to report missing mail. I liked the old feature better..162macVersion: 1.0.0

Such improvement!This one, so far, seems a thousand times better than the original Informed Delivery app and the web page. The seamless biometric log in is icing on the cake..O KatieVersion: 1.0.0

USPS Mobile-same infoI have been using the USPS Mobile app for years now that also has Informed Delivery, sends notifications and you can view your mail. So I don’t really understand what the purpose of having this app is. Seems redundant and doesn’t provide anything new..LupeLu54Version: 1.0.0

Vast improvementFaster and easier to navigate. Information is clear and easy to get to..Chip99!Version: 1.0.0

FantasticThis application provides an amazing experience for users to view their mail & packages. Fast, user-friendly, and great for daily tracking!.Vin-Cenzo2025Version: 1.0.0

The app you’ve been waiting forNice sleek app that shows me images of my expected mail and sends updates on statuses of my packages.Sleek app!Version: 1.0.0

Not useful for multiple addressesWhile this app does fine if you have only one mailing address, if you also have a PO Box, you can’t see it in the app. I was hoping that would be fixed in this app..Lsnow11Version: 1.0.0

Finally!Huge improvement over prior versions of the app! The app has finally grown up..M.puckieVersion: 1.0.0

Face ID glitchThe Face ID toggle does not stick. You have to either autofill or manually enter your logon information every time you logon. Further this app is redundant to the USPS Mobile app which does more. Also, it use multi factor authentication vs Face ID..Webfoot97089Version: 1.0.0

100% better UXThe new app is a massive improvement in user experience over the website, emails, and old USPS app. Kudos to the developers..WilconnVersion: 1.0.0

Well Done!A much more intuitive overview of my mail and package deliveries. Very happy with this new app..NickelGuardVersion: 1.0.0

Great!Rocked the beta and I’m excited for this final release. It’s a great app, not bloated, does exactly what it’s meant to do, and does it well. Thank you!.Foo392Version: 1.0.0

Five StarsThe USPS Informed Delivery Mobile app is thoughtfully designed and user friendly. It delivers on promised features..PK070205Version: 1.0.0

👍🏻Great improvement. Facial recognition really speeds things up.Gt1948Version: 1.0.0

Great serviceSmooth and easy login - love tracking my packages.MaeveyVersion: 1.0.0

Better updateSo easy to use, I love it.Yohanna23Version: 1.0.0

Stamp StorePlease keep the stamp store as I do not see it on this app..Susiecat0601Version: 1.0.0

Face IDNice addition. Do have to sort through ad clutter to view mail..69bigblock427Version: 1.0.0

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Informed Delivery® Mobile Negative Reviews

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