CBS Sports Fantasy Customer Service

CBS Sports Fantasy Positive Reviews

The best fantasy podcastI went from being last in my league (and I am the commissioner) to first consistently. I listen to several other ff podcasts and these guys are the best IMO. They are the only ones who do impromptu podcasts when there is breaking g news which is super helpful. I have shopped them al and these guys are my go to. I have lead my league for the last 3 years since subscribing. Highly recommend!! Dear, Philip, Drew, Stan & Dan (from America’s finest city), Question: I am 1st in my league and have locked up the #1 seed (thanks to you guys...was projected to come in last but I showed them). I am in a 10 teal PPR league and have saved my #1 waiver priority all season. I have D Adams and Diggs as my WR but my bench for WR is just OK (Aiyuk & Pittman). I am OK at RB but not great (Robinson, Hunt, Montgomery & Carson). Should I blow my #1 priority to pick up Deebo (or someone else? defense?) or should I just hang in in case of an injury and pounce? I also lost Dak so I am riding with Tannehill. What should I prioritize going into the playoffs? Please help!!.Ashley L in SDVersion: 6.7.9

Need to add an injured reserve spot or 2I like CBS fantasy football a lot, but I am looking to make a change toA league where there are one or two injured reserve slots. It was very frustrating to draft and trade to get an excellent team, only to have to drop good players in an attempt to get otherPlayers to make the playoffs. For example I had to drop Damien Harris because he was hurt for several weeks, only to have him get 38 points against me in the first playoff game when he was picked up by someone else. Would much rather have been able to put him on injured reserve without losing a spot. Had to drop Fournette as well, and also hold on to Elijah Mitchell while hurt for several weeks because I had no injured reserve spot. Especially with impact of Covid, anInjured reserve spot or two would really help!.BCAT & DogVersion: 6.8.12

DisappointingIf your league uses traditional roto scoring, this app is frustrating and irritating to use. The “Scores” screen shows the standings for the current period. In a roto league, this information is meaningless because weekly results are not relevant in the final results. It is the same with what is posted in the notification center. What is shown is not an accurate account of the actual league standings. Most of the owners in my league manage our teams on our phones and unless there is an update to make it more friendly for leagues that play by traditional rules, we will move to another service next season. This service and this app has been the gold standard of fantasy baseball for leagues for a long time. It is frustrating but also sad that it no longer is. Update 5/4/21. I’ve reached out to CBS Sports customer support and received the typical “we’re aware of the issue” response. Issue not fixed and my well deserve one star rating remains..CoachbulldogVersion: 6.8.2

Former ESPN USERI’ve used ESPN for 12+ yrs. switched last season to MFL but it was a little complex for members of my league, but we used it for the customization qualities. This season we said let’s just go back to ESPN but when I started it and went to set some rules and details it was so basic and not very customizable. So I decided to finally use CBS ( never did bc it was to my advantage bc this is where I always got my info from). This site will let you customize just about anything, and the information and links attached to the app and Full Site are second to none. CBS is easily the best fantasy site that I have ever used. Not to mention they have the most informative and entertaining Fanatay Podcast around. Adam , Dave , Jamey, Heath, Chris, Ben, Will, etc....!.SaintsFan81Version: 5.15.4

Trading BlockAdding that to the app would be a HUGE upgrade. It’s too difficult to access the cbs site from the internet explorer of a smart phone. Help make this app better it hasn’t seen many upgrades in the past few years. Considering my league spends the $150+ twice a year for the commissioners leagues, and has done it for over a decade, I hope our plight is seriously considered! Not to mention.... if we’re paying for a commissioners league, we should be allowed to access all these sportsline articles that we need to pay extra for. Just bonkers what we pay out for such a small amount of extra functionality..FrattypantdVersion: 5.11

Simple updates can aid so many fantasy baseball usersI’ve been waiting years for just simple updates that would make this app so much better for Baseball. How come I can’t find an eligibility tab anywhere on this app. Either make a tab or add it to a players profile page please . Another daily occurrence which requires me to close the app open my Internet browser log into the website on the Internet browser to see what daily matchups are on my team page. I understand you could do it on the app by clicking on every individual player on your team that just takes forever is there a way to make a tab to show the pitching matchups for your entire team at one time like the website..One thymeVersion: 6.8.13

Ye olde 5-star reviewI started listening to the cbs fantasy baseball podcast before this season starts, it’s great because I get a lot of sabremetric info on players that helps me determine if I should hate-drop an underperforming player or hold on for a bit longer to wait for regression to do its thing. I have a question: What is the last line of the Friday “Kokomo” song after “raisins are shriveled grapes”, as Frank keeps stepping on that last lyric? Lastly, I would like to submit my team name for Team Name Tuesday: Tatis All, Folks. Every time Fernando tatis misses time with an injury, I feel like my season is over, hence my team name..Glomer pyleVersion: 6.8.4

CBS FF app rules!High quality analysis all at my finger tips. What more can you ask for? Regulator question. A LM accidentally dropped Chris Carson for the Cowboys DST when he meant to drop the KC DST. It feels like it messes up the league balance to let it stand as is and have someone just pick up Carson for free via waivers. But it also doesn’t feel right to just reverse it. Any thoughts on an adequate ruling and/or punishment for his mistake that doesn’t adversely ruin the balance of the league? 12 team PPR. Waivers is reverse order of standings reset each week. Waivers already ran (obviously). The team positioned to claim Carson is arguably the worst team in the league if that matters..AppleAppSnobVersion: 5.15.5

Could be better with some simple fixesAdd/scout picture icons in player profiles are inconveniently small. There are too many options on the left-side menu. Also on the iPad app, 1. Numbers in live scoring are way too small and 2. it doesn’t appear there’s a way to minimize the other scores in the league so they don’t take up a third of the screen if I only want to monitor my game’s live scoring. Not related to the app but the website desperately needs an option other than drag/drop when trying to edit pre-draft player rankings. Drop-down menu, the ability to upload/paste a document, or even just allowing us to make type our own list without using one of your existing lists as the basis..ConPerHolVersion: 5.7

Good is the enemy of GreatThis app is good. Probably the best on the market. Unfortunately that means it is unlikely they will ever be Great. There is plenty of room for improvement in this app, but we’ll likely need to wait on a competitor to fill the gaps. My #1 gripe - This site is immensely profitable yet they don’t provide any customer service. You would think during the first few weeks they would provide extended hours of support. But no - as far as I can tell they offer NONE. I’ve used this app for probably 20 years. This year we finally had an issue that required assistance. I sent in my request. No response... NOTHING..RMG in IndyVersion: 5.7

CBS the biggest waste of moneyCBS constantly suggests waiver pick ups that went by the 9th round of my 10 team draft. There are constant glitches with the app the sound works about 1/4 of the time on their fantasy analysis. There are more add pop ups than my 𝐅𝐫𝐞𝐞 espn and yahoo leagues. The one thing I enjoy are the weekly game reviews. Richard is only slightly less competent than Eisenburg. Id not recommend learning the other dudes name. I’m a ff hall of famer. My league is fiercely competitive. There’s 2 morons in my league that refuse to switch to a better site because they want their 15 year old titles to stay in tact..BigJBarVersion: 5.7

Could be perfectThis app does a great many things right. Easy to manage all my teams, solid draft room support, quality articles that aren’t hard to find. The one thing I really miss between this app and the browser version is sortable stats, especially for baseball. The player rater is nice most of the time but when I need help in a specific category it becomes tedious. Also I’d love to see sortable timeframes between 28 days and YTD. Last thing I’d hope devs can add is player eligibility logs. Overall, a great product that is far superior to Yahoo and ESPN’s apps IMO..LfjbVersion: 5.15.12

Good but could be betterI think the app works well for the most part. It could use functionality improvements similar to the online layout. Finding things are a bit more cumbersome than online which in a clutch can make you want to rip your hair (if you have any left) out. We have been using this system since it was Terry Bradshaw’s program. Once set up to your liking (still could use some tweaks here) it’s pretty smooth. I think they should give us long long time loyal users a deeper discount (or other perks) on the pricing structure. Still it’s a good way to roll with your league..1234000009Version: 6.19.6

Worst site for the moneyThe only reason my league of almost 25 years continues to use the site is familiarity and the league history information. Been with CBS since we took it online. The projections don’t consider our custom scoring and the player updates, IMO, are the worst on the industry for what I believe to be the highest cost site in the industry. I’m a 52 y.o. Financial Controller with a Masters in Finance, I play DFS on 5 different sites, I’m in season long leagues across 3 different sites, and have been playing fantasy football since the days of manual scoring based on the USA Today stats. Come on CBS, put some money into the money maker and make it a leader within the industry..Emersom22Version: 6.7.7

Big Improvement!I’ve been a CBS fantasy subscriber since 2003. Granted there were no smart phones or apps back then, but I’ve seen a dramatic improvement in the CBS website as a whole over the years. In regards to the CBS Fantasy app, I’ve seen the most improvement since just last season. I am very satisfied with the improved commissioner tools, weekly scoring previews, ability to communicate with the rest of our league through activity and transactions reports, etc. Consumers have a choice, use a free fantasy site or pay $150 for CBS. CBS is worth the money..MarkJGoodmanVersion: 5.8.1

Adds in app??I love this app for my fantasy football league. The commissioner control is top notch. I pay $160/year per league. I am currently in 2 leagues. I am the commissioner in both. I see that they are starting to put adds at the bottom of screen. Mainly for other apps. I don’t think that there should be any adds or at the very least a way to “opt out” of said adds. Please fix this. I have been a loyal customer for the past 8 years. I will take my business elsewhere, or go to the free apps. I understand adds popping up while using free app, but not when paying $160 per league..DubDiggsVersion: 5.15.7

Fantastic phone app….EXCEPT!I have been on the same FF league for years. Over time, I have used the phone app and forgot my password and retired. The original email I used to set up my account can only be changed on the computer version of FF. Therefore, I am in a catch22, and have ONLY been able to use the app for the past 2 years because my old email is no longer available to me and I forgot my password. I can find no help with this issue! But, so far for 2 years have been able to play with just the phone app..Jules ballsVersion: 6.8.16

Excellent resource! I am contacting my entire draft using the app.CBS Sports' website can look a bit dated compared with the competition. So this fast, helpful app is a welcome surprise! I got a text from an owner that they had picked the wrong person. I was able to pause the draft and back out there pick in just a matter of seconds, using the commissioner tools. I will be referring to this app daily for the entire season. However, I find it frustrating that the player pages do not show a histogram of points per week, as was available in draft season..MazeppaVersion: 5.0

Very disappointedWe spend $150 as a league to use this site, partly because we always have used it, partly because the system is easy to use. However the app now has advertisements at the bottom of the screen, it is hard to move around the adds and should not be there since we pay ALOT for this sight. I would expect this from yahoo or ESPN that have free sights, but not from an expensive service. It cheapens you brand and is making us think of using a free service from here on out. We choose to pay you rather than have that go to our winners, so moving forward we might change services..FBF311Version: 5.8.1

15 yearsBeen using cbs fantasy for at least 15 years. Some years have been better than others. I feel that it is a good system. Easy to use, scoring system has a lot of adjustable options, lots of extras to look at for help with your team. But there has been some problems with system freezing up, real time update not always accurate, projections not as good as they used to be, and seem to weigh a little heavier on daily fantasy for advice vs season play. All in all I do like it. But for the money you have to pay for the season, Bugs should be worked out. Milhouse.OtistwelveVersion: 4.2

Could be better.Here’s the deal. It works well for fantasy on the go. But you get a lot more out of the site by logging on to your computer. I solely play fantasy off of my phone. And while this app allows me to make roster updates trade and add/drop played and chat on my message bored that’s about all it does. I think a rework on how the app looks and feels is needed it could be a lot more user friendly and smoother. Also being able to add picture or videos to the message bored would be great. This is something you can do on your computer I think it could easily be added to the app. Over like I said not bad. I just feel like it could use a much needed update..Scarylarry27Version: 5.10

Cannot Drop All PlayersLove everything about the app and it is easy to use, however, there is one glitch in my opinion. I cannot drop what CVS considers a key player. So I have Joe Burrow in the first four games of 2023 he underperformed and I wanted to drop him going into week five. But I was told by CBS that he is on something called an “Undroppable List”! What? CBS says that they are trying to stop people from mucking up the standings by not allowing us to drop anyone we want. I don’t get it. It’s a free league so let us just drop whoever we want. If I drop him and he has a big week the following week that’s my problem. Loosen up CBS🤓.BmmbbmmbVersion: 6.19.5

RostersDislike you can’t set rosters in advance!!.DippalippVersion: 6.8.16

Almost perfectWould be nice if when you are trying to do a trade you could actually click a guy in the trade and read his stats/overview instead of always having to back out, is fairly inconvenient, however I love almost everything else, more in depth commish tools on the app would be nice too if possible, cheers.JQUIPVersion: 3.7

CBSAwesome site but it’s getting to expensive to justify.Jim-ram44Version: 6.19.7

Need to be able to view further ahead than just the current weekWay worse than Yahoo..Logan17474828Version: 6.19.6

WidgetThe app needs more functionality and a dedicated widget. For the price we pay every year this has to be a must. The app is falling behind to rivals like sleeper due to a serious lack of innovation for its users..Steve14101984Version: 6.19

Free Fantasy Baseball?What happened to the free fantasy baseball? Used to be able to have up to 4 free leagues (2 years ago) last year wasn’t available. Now only Paid. (179.99) out of my league..ColbeagleVersion: 6.8.18

All the features of a free appWithout the unnecessary cost savings..Jer BuVersion: 6.8.16

Awful but they’ll fix itUsed to the best fantasy app by a mile! Then 2 years ago something happened. Endless glitches, crashing and even our draft wouldn’t work. They gave us our money back which is classy but all I want is the app to work like it used to.DuncanMcleod7Version: 6.8.10

Good not greatI just wish the videos would play, not sure why they don’t?.IssotudoéridículoVersion: 6.8.9

Fantasy Basketball - App is archaicI run the pool that my friends and I participate in yearly in now its 12th year. League name is TMHMAT. The CBS site is one of very few options we have that allow for keeper and auction-salary accounting. The rest of the site’s functionality has fallen woefully behind other free site alternatives. The app leaves so much to be desired and has become an ongoing joke amongst owners in our league. We’d love to see some needed upgrades. Just the truth..PPG470Version: 6.8.10

Great AppLove this app. Well organized. Great write ups and keeps you up to date with all the transactions, trades, injuries and projections! Highly recommended this for veterans of fantasy football or someone like me that is playing for the first time! 🏈 Cheers, BillsMafia_17.TML4EVER66Version: 6.8.9

App loginApp randomly logged me out and now won’t let me log back in. Have deleted and re-downloaded the app. Getting “could not authenticate expected (200-202) got 503” messages. Unable to log back in now..MSH272Version: 6.8.3

MehSo-so, not super intuitive. Not easy to recognize or set starting pitchers for their starts..Cjkennedy66Version: 6.8.5

The new update is a farceCan’t scroll laterally. Can’t click a player without restarting the app. Really frustrating to use. .... and now as of last night I cannot log into my iPhone. This is insane.MdlaskinVersion: 6.8.3

This is the most overpriced site there ever wasApp updates poorly, and slow, often is down throughout game action, is never really LIVE scoring, never gives updates on players before game action that is viable to making roster changes. Scores can be skewed due to site malfunctions. All In all I have no idea why we pay for this site anymore. It’s actually gone backwards in the last decade and let’s face it, I can do a better job of hockey in my spare time than they allot staff to this site.JayPee74Version: 6.7.16

Poor serviceFor being a paying site I know multiple sites that offer better service that don’t screw up league features year to year.SquealneilVersion: 6.7.16

Rotowire???I have cbs sportsline account. Why do I have to create another account for rotowire to see stats and updates?.SjdjggdjdhVersion: 6.7.13

PlatformFor what it’s capable of doing it could be so much better and a lot cleaner. For salary and contract leagues why can’t we see our total salaries through the app? Instead, we have to go through the actual site. How are you allowed to add a player and be over your roster limit and or salary cap amount?.Superio84Version: 6.7.8

GlitchesVery slow, locks up all the time many glitches. They need to upgrade the server.Druckle nagerVersion: 6.7.9

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 6.19.7

CBS Sports Fantasy Negative Reviews

This app blowsThis app is so horrible I had to somehow figure out how to get the full site so I could get accurate scores/updates. The app would consistently give me illegal lineup messages when it was never illegal. Take points away when I set my lineup for the next day, the analysis of players always have statistic and grammar mistakes like they have a intern running it. Been using cbs for 14 years and it was so much better then, than it is now. The app will give you very little info, won’t even show you what that player has gotten on a weekly basis without you having to navigate and click 200 different links to search it when you immediately get it at the full site. I don’t see why it’s so complicated to have the same or roughly the same user interface than what you would get with the full site. It’s completely night and day if you were to compare the two. On top of that their mobile site is so difficult to find the full site (cause it’s trash too) it takes a blood sacrifice and my first borns social security number in order to find it. They have never heard the saying “if it’s not broke don’t fix it” because they constantly want to tinker with things and I can’t think of one thing they’ve done to better their service in 5-10 years. Whoever you have in charge of all this obviously has no idea what they’re doing. Just like I wouldn’t want a fry cook doing my open heart surgery..Rockchalkfan1989Version: 5.1.1

Get RealCBS wants to charge $150 for you to use their fantasy football app. I have used all of the other FREE systems, which are all better by the way. They do offer a free fantasy league for 8-10 team, standard, snake draft systems, which is what I set up. Unknowingly, I was in the pay for league. I invited the teams, set up the draft etc. then after the draft I see “step 4, pay for your league” $150. Anybody who’s run a fantasy league knows what a pain it can be to organize a league and set it up. I knew at that point I just wasted a lot of everybody’s time. I did inquire the “help center” hoping it just default to s free league. After the first week of the season, it locked up the app for all the teams handcuffing us for the $150 which I refuse to pay. After 3 inquiries to the help center and no response, I am going to move us back to NFL fantasy. CBS is trying to be like typical modern business. Trick you into paying for something they claim is superior and not provide any support for it. Forcing you to ask for help through email systems they never intend to respond to. I expect more from a name like CBS. On top of it, the app sucked. I thought it was clumsy to navigate, there is absolutely nothing special about it. Run like hell and use ANY of the other good apps that are FREE! Don’t waste your time like I did. What a joke..5150hamboneVersion: 5.7

CBS Sportsline unable to adapt to hybrid rule setMy fantasy league has been a member of CBS Sportsline for over two decades. In that period, CBS has been unable to accommodate a variety of rules to include (1) 24-hr waiver wire approval voting: the CBS software allows the voting to occur up to as much as 47 hours and 55 minutes. If the trade is consummated at 12:01 am on Monday, the trade is not approved until 11:59 on Wednesday, which is a stark and unacceptable violation of the 24-hour period in which the trade needs to be approved; (2) waiver wire picks in our league are prioritized on the following criteria (a) Win-Loss record, (b) power ranking (c) head to head record (d) intra divisional record. CBS uses a different set of criteria and is unable to accommodate our rule set requiring intervention by the league Commissioner EVERY WEEK; (3) our league is not a PPR, 1/2 PPR or standard league but a hybrid. The cheat sheets and other draft and in-season aids do not reflect our hybrid scoring system and therefore lead to suboptimal outcomes for our GMs. An AI-serviced math model would allow for out unique scoring system but CBS will not make the requisite investment to allow this accommodation. We pay over $150 a season for inferior hosting and are tired of subsidizing mediocrity. Next year we will take our business to Sleeper..YoMama02Version: 6.19.5

Good. Not great.The app has some cool features, but ultimately it’s a chore to use. Navigating from one screen to another results in an hour glass as the page loads. You have to change your players position when moving them from the flex spot back to the bench. That is, manually change the players position from flex back to TE/WR/RB. If you don’t change it back, you won’t generate points, which seems pointless. Simple things like viewing current week stats are not possible. The player stats date filter needs to be expanded to include more options other than last week, projected this week and YTD. If I want to know who the highest scoring players were of the week, I have to wait until next week. It is helpful to view/edit your roster for future weeks in other apps, you can’t do that with this app, making byes more difficult to plan for. Lastly, you’d think the writers would be more prescriptive but the player notes (which are almost never updated until Tuesday) are really not very helpful. They mostly just cover the stats the player made and show the next week’s opponent. No recommendations or analysis. I’m in a dynasty league through marriage so I’m learning to deal. But don’t come to this app expecting to be similar to yahoo..Johnny Come LatelysVersion: 6.7.7

Not 8 team friendlyI joined an 8 team superflex league that has been going for 25+ years. I know the CBS FFT podcast bashes 8 team leagues, which is fine, but there are leagues out there that are 8 team. What blows my mind is in my ESPN leagues, we don’t pay any money yet we can do 8 team mock drafts whenever we want. Here in CBS, even with us paying a year fee to allow for 1RB, extra flex spots, etc., we cannot do 8 team mock drafts. I can try and do it on Fantasy Pros draft simulator but it’s not the same. I won the league the first year, couldn’t figure out the mock draft thought it was because I was new to the platform. Last year I used FP Draft Simulafor and when it came time to draft for CBS it felt unfamiliar and I did not enjoy it at all. These gentlemen are somewhat set it theirs ways, but I’ve thought about bringing it to vote to leave CBS and go to ESPN just because I’m not going to mock draft ten team leagues when we’re an 8 team league. CBS FFT bashes 8 team and talks smack about it, again that’s fine but CBS allows us to pay money to be an 8 team league, why are we not able to complete 8 team mock drafts. Very frustrating and disappointing. Please CBS, fix this issue and stop making your 8 team leagues your step children..Pleas enter nicknameVersion: 6.19

Outdated, inconsistent, full of errors for the past 3 years.The only thing reliable about this app is how absolutely terrible it is. Compared to yahoo and ESPN it is a dinosaur. For example, the last version (even when updated) will constantly show lineup status on the wrong day, meaning you don’t exactly which day you’re setting your lineup for unless you navigate the day to the past and then reload it to the present day to clear the incorrect data. The lineup page shows no stats unlike yahoo or ESPN. Same goes with roster trends or probable pitchers under “research.” With yahoo I can see how my players performed for the last period, 14 days, etc.; see add/drop trends. No dice with this app. The probable pitchers data is almost always wrong. It will continually list injured, demoted, or simply pitchers who have been relegated to the bullpen in starting slots and you have to constantly check the MLB app to make sure the lineups are correct. We’ve had a dynasty league for 16 years on CBS. The web browser API is far far superior but none of those features translate into an app. But we’re at the point where we’re ready to take our business elsewhere because in 2021 you need a functioning mobile app. Believe every 1 star review you’ve read. The fact that CBS doesn’t care about this product is a joke when they were once a leader in the market. This is undoubtedly the worst, and until they care to update the API, they don’t deserve your money (or loyalty)..Shea TunesVersion: 6.8.5

OK at bestWhere do I start? The CBS sports fantasy app is very frustrating for leagues that aren’t cookie-cutter. The worst thing is that you can not pick up a free agent and move a player to the IL or Minors. Instead, it can only be done with a computer or, most often, your phone’s browser. Another thing is that the trade screen is not helpful in that you can only view own/ start % and salary- cool story bro, might be better if you could view stats and rankings to compare players. Also, my league utilizes OPS instead of AVG or OBP. OPS is not listed on a player page, free agent list or anything except the live scoring tracker. The only way to view it is on the player page- view stats and you add up OBP + SLG to get an idea. Less than ideal huh? Displaying your league’s stats shouldn’t be a lot to ask. It would also be helpful to know how many Innings Pitched you’re on pace for as many owners become mindful of the league’s IP minimum. I generally like the layout and format of the app, but the negatives are enough that we’re considering alternatives for 2020..Dbone651Version: 5.15.2

Would give it a half or zero if I couldESPN is much better, easier to see and navigate. Just one example. Please research their app CBS. When my brother convinced us to switch our league here I thought it would be more customizable, have a better interface and be easier to use and navigate because you pay to have a fantasy league hosted on CBS. I was wrong. Not only does it cost 150 compared to free on ESPN, but it is lacking in every aspect, at best. It’s really a ripoff, as I can’t see what value is added for the money. Free apps are better. If you want IR, anyone can pickup a healthy player and put immediately on IR. You have to police it which defeats the purpose of having an app. Curious about the details of your matchup? Good luck. You have to tap multiple times during matchups to see your players stats. All you can see is their points. ESPN gives a quick overview on the matchup screen without having to leave. And it’s barely visible. Oh, and league scoreboard will display one score, but the individual matchup screen is a few points off. All game long. Nothing is intuitive or organized as you’d think it would be. Info is everywhere and at times doesn’t make sense where something may be nested. So I don’t think they put the money towards UI/UX. Oh, and even though you’ve paid to use the league, you are still served ads in app. Why? So, what did we pay for? Why is this app inferior to Free apps elsewhere?.Pghbob2Version: 5.15.4

This application is beyond scuffedWhere to begin...Before my groups league was even formed there was a bug with joining the league. Our LM needed to call CBS in order to have us all manually added to the league...then, during the draft the application locked us out of the draft room and only the people that we drafted in the later rounds ended up on our teams and we needed to manually add the rest of the players to our teams...that was probably simple right? Wrong. In order to see who you draft you need to go to the actual draft board click on the one player to add them and do that process over again, one at a time...tedious is an understatement. Also...Want to just simply add your 2bman to a MI slot? You can’t...unless you physically change their position each time you want to slot them into a new spot in your lineup...it’s not user friendly and this cost money? There are better free apps out there. Look elsewhere...also I can’t have the same “nickname” as someone when writing a review?.Adam1372826382Version: 6.7.17

App is trash compared to desktopIn order to do anything useful you're forced to use the desktop version. For instance, in my fantasy baseball league trying to put a position player on the IL can't be done on the app. I literally have to go on my laptop and switch them over from there and then go back to what I was doing on the app. This leads into my second point. There's no continuity between the desktop and app versions. I can add a player with no problem on the app after putting someone on the IL, but if I put a player on the IL and try to add a player to replace the injured player on desktop it treats it as if I'm trying to make a trade after the trade deadline. This is not my first fantasy experience and it's confusing to me. Just imagine how it might be for someone trying it out for the first time. They'll definitely go elsewhere like espn where it's less confusing. I don't know why it would seem hard to have the same experience in both the app and desktop. Please fix this..JayD.Version: 6.7.2

Horrible!This is absolutely the WORST fantasy site I’ve ever been a part of. I’ve used ESPN, NFL and probably one or two others in the past. CBS’ is completely user UN-friendly. I tried to add a player. It said I had to drop someone because that would give me too many (other sites let you drop someone contingent on you getting the player you’re trying to add). So I dropped a player. I was outbid on the player I tried to add. Now it says I have an “illegal lineup” because I’m short one player ON MY BENCH. Not my starters. I have a full lineup of starters, but I’m short a player on my bench because of their stupid rules. It appears as though I will get zero points this week because of my “illegal lineup.” Not only that, but it’s just inefficient and odd to use, the way it’s set up. Hard to find players. Not even simple to find your game for that week. Unwieldy. Awkward. Awful. If my league uses this site again next year, I’m out. Oh, and I gave it one star only because ZERO STARS is not an option..ShackthrowVersion: 5.8

I’m quitting my league because of this appI don’t write app reviews, but this is a special case. Since I can’t convince our commissioner to dump CBS I’m quitting my league. I’ve been playing fantasy sports for 18 years and this app along with the web interface are like a portal into what fantasy was like in 2005. I also happen to work in application development and if my team tried to launch this pile of hot garbage I’d fire everyone and resign. If this ever went through user testing I’d be shocked. Using this app is tedious and confusing. Everything from load times, to managing my team, to seeing what’s going on in the league, to looking at player notes seems to be designed to maximize screen taps. Looking up players is a minefield of needless difficulties and sorting/finding players is slightly easier than if you had to use an Excel spreadsheet. The app isn’t even easy on the eyes and just checking my score makes me hate it. Single decimal place scoring just looks stupid too. I’ll close with notifications. I’m still waiting for CBS to notify me of half the touchdowns my team scored last Sunday. All other apps I’ve ever used are nearly instantaneous in notifying me of important plays or injuries. CBS is so slow we try to guess how long it will be if I even get a notification. If you’re starting or joining a fantasy league, look elsewhere..Afterbyrner23Version: 6.19.5

What is going on at CBS?I’ve played fantasy baseball for 10 years. It’s something I look forward to when the spring rolls around. To prepare for the year, I listened the Fantasy Baseball Today’s podcast and really enjoyed the content. When our league was looking to switch platforms, I voted CBS over the other providers because it was premium and I wasn’t a fan of ESPN from a few years back. The desktop version isn’t bad, but the app is an epic failure. It’s one of the least user friendly designs I’ve ever used in ANY app. It’s very difficult to tell if your pitcher is going that day or the next. You can’t sort players by categories? Something had to go terribly wrong over there for this to be the final product. The only way to keep your users will be to FIX IT. If people have to use this all summer and it negatively impacts their experience, they won’t be back. Please feel free to reach out if suggestions are needed. I believe in you CBS..Kap2125Version: 5.13.2

Shockingly bad!This is my first year playing in CBS leagues, and knowingly that it’s a pretty big, popular platform, I was genuinely shocked at how bad this product was. CBS couldn’t perform the most basic functions of a fantasy platform. It’s a fantasy baseball league... I want to be able to see how my team did, cumulatively, yesterday? Why is that so hard? ESPN, Yahoo, literally every other platform will total up your players and tell you your pitchers had a 3.40 combined ERA yesterday or whatever. With CBS... you have to click through like 10 different steps to find that? And I was only ever about to do that on the app, not on desktop? This platform also randomly lets you make illegal roster moves, like picking up players without dropping anyone, thus putting you over the legal roster limit? Why?? Who wants that?? Not to mention, there seems to be a bug today, the day after the season ended, so the final standings are not displaying correctly. That is LITERALLY the only thing that users want the day after the season ends! Come on! Tl;dr: Just make your platform exactly like Yahoo. Take all the ideas that you guys think you have that are innovative or different and throw them in the trash. Just make your platform exactly. like. Yahoo. and throw the CBS logo on there. It’ll be fine..Ah1271Version: 6.7.7

Not enough players !Many years ago, when first introduced to FF, we had a private league for many years. Players mostly worked together and we had live drafts. ( great way to start ) . We ( I ) decided that 18 players would be THE number to comprise a team; theoretically that could include 2 Q/B’s, 2 Kickers, 2 Defenses etc. Hence, all or most decisions each week would mostly come from WITHIN the team ( once it’s built up to one’s satisfaction) . Now, retired and joining public leagues, 15 is the number and that just doesn’t work for me. Unless this game is updated to be more user friendly, I most likely will not playing CBS FF next year. Both Yahoo and NFL have better formats that include several injured reserve spots. Please update the general game and increase the excitement factor….Thank you..HankM001Version: 6.19.5

FIX THIS MESS CBS!!!!I try to access this from home Wifi and it's still SO glitchy and slow I give up before being able to access my team 70% of the time. I couldn't even make a last minute change to my lineup because it took almost 10 minutes to get into my team roster! This is the last year I am using CBS to do my fantasy league unless you take some of your multimillion dollar company and invest it on a decent app! Completely ridiculous to year after year be okay with a 1 Star rating, you obviously don't care about your customers! The website has enough issues as it is (released our waivers early and not in the bidding format we had) we had to finish our waiver wire in person by submitting bids on folded pieces of paper to see who won the waivers, yes seriously. I recommend using ESPN or Yahoo, we will be after the season is over..JenSandersVersion: 3.5

Good system, but awful appTerrible user interface on the app. Data it supplies on player page is great, but just overall clunky and difficult to use. Doesn’t hold a candle to competitors’ apps. Need positional eligibility shown from my team page/free agents page. Need to be able to click on a point total for a player on any given day and see a breakdown of how they got those points. Need to streamline menus and cut down on the clutter, as it makes it hard to utilize efficiently. Need to be able to access more commissioner tools from the app. CBS offers a good system overall compared to other platforms, but my league is considering changing solely based on how unintuitive and outdated the app is. Would like to stay, but the app needs serious work.………………………!…………Version: 6.8.18

ProblemsYou changed your web site so we get an hour glass blocked by an employers firewall for roster trends, depth charts, etc. and for the draft. This is the first year. I work for a civil service agency that employs 45,000+ employees. We all generally use CBS Sports for our fantasy football because yours is the one not blocked by our employers firewall. Next year I foresee you losing tons of business as we all switch to the free NFL, Yahoo leagues, since the only reason we were going with you, and paying $160 to you bypassing the free leagues, was because we could access it at work. If that’s not the case any more, adieu . You have time for your programmers to correct the design problem. For right now, we can still set our starters (only) but who wants a 40% functional web site...?.Dangerous really???!!!Version: 5.15.7

Fake ReviewsAs I read through the reviews I’m convinced these aren’t real reviewers. The cbs fantasy app is one of the most outdated fantasy apps in the fantasy sports market. This app needs a thorough overhaul and a face lift. There are free apps that offer so much more. There are constant hang ups when trying to access scoring , adding players or just navigating the app. And this wasn’t the first year of this. This has been constant. And forget about the website. It’s like walking down the strip in Vegas at night. The constant barrage of ads will have you reevaluating your devotion to fantasy sports. We’ve moved 8/10 leagues off the platform and this is the final year for the remaining two. Good riddance. Notice I didn’t even mention the costs….you are better off on sleeper or another platform..SpartafalVersion: 6.8.15

Hire me to make u competitiveThe draft room is terrible and hard to use, every time we’ve drafted it just starts bidding automatically and forces pauses. The fact that the system can’t figure out when everyone is out of money and we have to wait the full timer is something out of the 90s. The fact that the next week is not updated until Wednesday is crazy. On Tuesday I should be able to see projections for the current week. 11 out of 12 people in the League do not want to use this platform, lucky for u guys the 1 that does want to use cbs is the commissioner. You do a good job getting information quickly and draft grades and such, but the system is so outdated. I LIVE for fantasy sports, this platform needs a lot of work! You Should hire me and I would put you up with yahoo which is worlds ahead of CBS!.Trustory8Version: 5.15.4

Minimal features and not intuitiveSo far, I am unable to log into my league to check the scoring model that will be in use. Any fantasy football player worth his or her salt know the model drives the value of various players. As I read the “help text” I will not have access to the league until 24 hours before the draft on the app. I am also unable to find a “mock draft” feature, although my help desk query returned an incorrect set of instructions for finding it. To be clear, I’ve completed at least two mock drafts on the yahoo app already. Mock drafts enable me to become familiar with the user interface before the pressure of a real draft. Given my first two user experience issues, clearly figuring out how this app is a struggle. The third non intuitive feature that should be standard is the ability to enter my own player rankings. Thus far, I have not found that feature either. So to summarize, entering my draft, l: - don’t know the scoring model - haven’t practiced on the user interface - can’t organize my own player rankings On the positive side, a couple of the articles that I read are ver y useful. I look forward to using that content to rank players on yahoo..NK2013_nicknameTakenVersion: 5.15

Awful. Just awful.For a company that owns half of the NFL TV rights, one would expect a decent online experience. This app is horrible. Not intuitive. Would expect an easy way to see how my players are doing real-time. Yet, the projected stats are the only ones readily available even after games have begun. Can eventually get to my team performance details after many clicks. Can’t see projections for other teams in league without going game by game. To be so inferior to Yahoo Sports kind of says it all. I know Yahoo has been in the internet game longer, but come on CBS. You’ve had decades to catch up yet here we are. I’m only using this site because the league I joined last year chose this platform. My other league has been on Yahoo forever and I now know why..Yahoo crushes CBSVersion: 6.19.3

Worst fantasy baseball appThis is the least user-friendly fantasy baseball app between the big 3 (CBS, Yahoo and ESPN). You have to go through multiple pages to do the simplest tasks (adding probable pitchers), and nothing is where it should be. Why isn’t there a tab on the list of tabs to add a player? Instead, I have to select My Team, click a plus sign, and even then I can’t filter by probable pitchers. The “main” screen is useless and doesn’t lead you anywhere. This was created by people who don’t play fantasy people and who didn’t consult people who play fantasy baseball. The only reason I use this app is because I’m in a league run by 60+ year old dinosaurs who still justify paying for free fantasy sports and think the internet is the devil. Look at Yahoo/ESPN, mirror that, then this app will be 10x better..Logan Z.Version: 5.14

Label the links for for voiceover usersThere is a button that does not work and VoiceOver mode. Go into the app, click the home button on the top left corner, then click fantasy football, then click rankings, and then you are unable to change the setting from top 20 to running back‘s, wide receivers or any other setting. It is stuck at top 200 because it is not enabled on voiceover mode. I gave this app two stars because some of the app is voiceover accessible. However, there are still 15 buttons that are unlabeled for voiceover users. If you went into your car and absolutely nothing was labeled, would you be able to drive it? I left a review a couple months ago and there were 15 unlabeled buttons back then as well..Lucky 10382Version: 5.5

CBS needs to do betterMy friends and I have used CBS for years. We stick with it so we can maintain the historical records for our league. However, we may walk away from CBS next year. - The player ranking is horrible. A glaring example: Preseason rankings had Tracy Walker, defender for the Lions, as a top 50 overall fantasy player. Not a top 50 defender. Top 50 overall. - My league mates and I all agree that we can ignore CBS ‘experts.’ We understand that no fantasy writer can be right all the time but they are so far off base that it’s laughable. - The draft itself experienced multiple freezes this year. -It is extremely difficult to adjust the preseason rankings and create your own. The format is not at all user friendly. - Trade review deadlines are horrible. CBS extends trade review deadlines until the next calendar day AFTER a deadline has expired. For instance our league has a 24 hour window to vote on a trade. If a trade is accepted at 8:00 AM Tuesday the trade will not actually finalize until Thursday. - I can not say that the product merits the price for a paid league..BigChadEDadEVersion: 6.8.10

Terrible Useless AppI’ve been playing fantasy sports for 15 years. This app’s functionality is worse than yahoo’s version from 15 years ago! I will list the complaints that I have: Changing your daily lineup is cumbersome and takes forever. Figuring out who is starting when, is confusing. You can’t preset your lineup for the week. Why can’t I look at daily projections and regular stats on the “my team” page?! How am I supposed to choose who starts today?! Adding players, same issues as above. I can’t see important stats easily. There isn’t a central hub from the “my team” area, to do things. You have to go back to another screen, then click and find what you’re looking for. Can you tell me if my players are starting today?!?! Change the color or something!!!! Put a symbol next it. My gosh it’s ridiculous!!!!!! The ONLY reason my friends and I are using CBS, is because it makes doing a keeper league easier. But this app is so bad, we are ditching it next year. Please CBS, do yourself a favor, download ANY of your competitors apps, and see the infinite list of things you have gotten wrong with your app..Long time Y! User/fanVersion: 6.8.13

Many quality of life issues I’m the mobile appFont size is stupid small. Tried app settings and dynamic text settings of the OS. No improvement. Menus in mobile app seem inconsistent vs the PC Draft room does not seem to allow queuing of players prior to the draft. App speed is also sluggish vs website. To be fair, this older commentary (see below)hasn’t been an issue recently. Every time I navigate to the home screen in the app I get asked for a review. I don't want to give a review. Now that you have intruded with a request for the third time in approx. 5 minutes I will give one. One star for not respecting my first two responses to not give a review. Add buggy ‘ random app shut down pulling up player stats.JFangsVersion: 6.19.3

IngressThe pop up Ingrezza ad is going to get me to leave CBS after more than a decade of managing my fantasy leagues. Can’t flip to ANY screen within app without this as playing over and over and over and over and over and over and over and over and over and over and over and over and over....................... UPDATE: I stayed with the app and the Ingrezza pop up add FINALLY went away. However, now today, SUNDAY, October 25, 2020 (you know, right in the middle of football season, which is the season for which the majority of users get this app) the app cannot download my fantasy leagues. This is week 7 of the NFL season, and this is the THIRD Sunday out of 7 that this has happened. Really? Get it together CBS!.Yak1967Version: 6.7.7

Update Bug?App started bugging this morning — have deleted and re-downloaded it several times but it refuses to open for more than 1-2 seconds. Everything else on my iPhone is fine. Have used it for our pool for years with mixed results but first time I’ve encountered this glitch. Solutions?.Marc LabromVersion: 6.8.2

Horrific fantasy hockey siteCan’t review trades on the app, can’t customize stats like my league is running on. Hate it!.Karnsy2000Version: 6.19.6

Thanks for changing the format,it sucks,cNot open my pool.Rodbo RodmanVersion: 6.19.6

DesktopDesktop is better then app should be same..MurrellatorVersion: 6.19.3

Fantasy HockeyNot user friendly, scoring updates are slow and rarely update in a reasonable amount of time. Layout is sub par in comparison to other fantasy hockey apps. Definitely a second thought from CBS..JeffTerribleVersion: 6.8.18

Want to give it 5I want to give this app 5 stars but there are some critical issues that haven’t been resolved in years. The message board never formats properly and there are a bunch of critical commissioner tools that are missing on the app..Justo57Version: 6.8.16

Should be betterUnable to have multiple positions and can’t track all the categories..Mathyus13Version: 6.8.15

CBS sports fantasy baseballCommissioner tools are basically none existent. Quirky to offer/review trades. Not very intuitive..WarcrowbitVersion: 6.8.14

Terrible draftAfter paying for the site people were getting kicked out of the draft and freezing during the draft not letting them make their own picks. Making me question what I’m paying for?.Please fix for me1Version: 6.8.12

GarbageI use Yahoo FANTASY, NFL APP and ESPN FANTASY along with CBS FANTASY. CBS FANTASY IS bush league. NO stars.GonnahavetoVersion: 6.8.12

Ten year old techIt’s an app that sends you to all sorts of other apps and websites rather than being in the app. It won’t load my teams up. The help page is blank. Just horrible..MooBaaWoofVersion: 6.8.7

Scoring is a jokeFix your scoring.Blarsh44Version: 6.8.5

PoorCan’t login. Reset user name and password. Site is fine. App will not allow for log in.Lingtime customerVersion: 6.8.3

App UpdateApp won’t open now . Restarted it multiple times. Need this bug update Fixed ASAP.Anth1190Version: 6.8.2

Zero effort made to actually improve functionalityThe fact you pay a yearly fee to host your pool with these people is unbelievable, they only make cosmetic improvements to the app/site (which often create bugs) and fail to offer many features offered on free sites/apps. if at all possible always avoid using cbs.StewinthepotVersion: 6.8.1

Garbage as usualThis site is just over priced trash. Shocking how little hey care and how nothing ever works. Opening day and the scoring doesn’t even work. Great job. I wish I could give them 0 stars..Jsherrard9Version: 6.8.1

Nearly uselessCBS fantasy hockey app has been left to rot, and considering we pay a decent premium to them to provide a service by hosting our league, it’s appalling how we as customers have been treated. Scores have been locked on week 2 since early on, several of us log in and see someone else’s team and stats right down to their logo. It’s been outdated, wrong, and unusable for almost the entire season. Our commissioner (and others) have emailed complaints, to which nothing has been done. Will be moving to a new provider next year. If 0 stars was an option, I would have rated it that..JdnfumfljbvjhvkugVersion: 6.8.1

BrutalAbsolutely brutal service. Our app didn’t work for over a month. Feeble customer service and then no follow up. App remains unusable..CFHLersVersion: 6.7.16

Not worth the $Payed extra to get all the features. Did not send draft recap, does not send weekly recaps. That was the whole point of paying the extra money, CBS won’t fix the problem. There are better free apps out there. Scores are lagging, glitch’s happen often, corrections seem to happen all the time. Scoring preview is confusing. Can’t see ahead to next weeks matchups. Points for PP, PK, and goalie wins don’t add up till the next day. Overall not a good experience..Hatrick LaineVersion: 6.7.16

Just terribleOur league used this platform/app for the past 12 years. Beginning about a year ago things started going downhill fast. It has got to the point where we have changed our hosting platform and will no longer be spending our money with cbs Major problem we have encountered this year with no help from support despite multiple tickets submitted include Buggy draft - picks were skipped, owners were booted, timer froze, available players were showing as unable to draft Scoring issues - some players scores would take days to update, but sometimes it was only for a partial score(sog registered but the goal didn’t) leading to confusion Lineup changes - unable to even select certain players to move to active lineup/bench Trades - unable to propose trades. You would get to selection screen but not able to actually select a player to trade Chat - the league chat was a big reason for staying with cbs over another free league. It does not work at all this year, you just get a connection error Team scores - teams are stuck on week 1 scores(currently in week 6 at time of review) There are other issues as well but at this point I would say avoid this app/platform at all costs as there’s no fix in sight and no communication with customers..TheevnessVersion: 6.7.16

Terrible AppFor the past year, this app has been brutal.Halfie010Version: 6.7.15

Stats don’t updateTerrible.Kevin the travellerVersion: 6.7.14

Fantasy Hockey Pool App ReviewMy name is Tyler Brockerville, this is my first year using this app for one of my multiple hockey pools I’m in. By far the worst one yet, too many glitches tallying scores, not sure why it is not Up to date when someone scores this app should be updated immediately. Unfortunately it takes a while. PP points don’t get added until the next day for some weird reason. Every time you look at your lineup it has half of you team doubled up under bench players, so your unsure if they are active or benched which is a huge problem. The other day there were no points added from the Colorado game until the next day after the first game started which is ridiculous for a fantasy app. There are many apps out there which are free and to have to pay for this one and with this many glitches is not good enough..TBrockerVersion: 6.7.13

DisappointedVery disappointed with the CBS Fantasy App for the Fantasy Hockey. We switched from Yahoo because there were limitations we didn’t like - and I had good memories of using the CBS website for Fantasy Hockey YEARS ago (pre-app). I’ve also used the CBS Sports app for an NFL pick’em and Survivor pool - and found them modern and user friendly. We paid $100 for this NHL Famtasy season and I figured that since they charged this kind of money that it would be THAT much better than the free Yahoo version. It is not. It shows limited info, has limited functions - and the overall appearance is rinky-dink. I’m very disappointed and feel that I could provide valuable insight as to how it could be improved - changes that I’m sure wouldn’t be rocket science. I’d do it for free !! I am definitely disappointed this far and, if it wasn’t such a pain, would switch back over to Yahoo. We shall see how I feel by season’s end. Mike.Newly InshapeVersion: 6.7.13

BBall Commissioner Product very underwhelmingThis is a paid product that is NOT cheap yet every year there are serious issues that have finally triggered this 1 star review. First, the app frequently fails to load. The “Oops, something went wrong” message appears much too often. Second, and this may be somewhat related to the first, the Live Scoring isn’t live at all. There is often a multiple NBA game quarter lag in the Live Scoring page. Third, the app should display active lineup salary cap totals in the My Team page, just like the full website does. Right now, you only get the total when it exceeds the set salary cap and the subsequent warning message. Fourth, the new position eligibility logic that they implemented this year makes no sense whatsoever. Period. I have bought this product for many years because it was the best option at the time but complacency on my part appears to be an issue at CBS too and the market has gotten better. I will be seriously considering migrating my league to Fantrax for next season..MalnorishedVersion: 6.7.12

Slow slow slowOn game day it’s the most slowest app ever.Craig parsons !!!Version: 6.7.11

Cbs sucksNo one is supporting they have thrown in the towel still the most expensive platform though!?!?.AsdfgyuiopwerVersion: 6.7.9

Fix the appFor the love of god fix the bugs on this trash app.TimandsidfanVersion: 6.7.9

Not worth the money.Compared to other FG stash apps that are free... CBS is not even close to the money you have to pay. App and website were non functioning last Sunday during first half of NFL games..Jfootball123Version: 6.7.7

No help from support what so ever!I have been using this software for over 16 years for 4 pools. All of a sudden 3 of my pools were gone from app but not online access. Tried every which way to get support and no response for weeks on end..7vinny7Version: 6.7.7

ChadBy far the worst fantasy site this year. Maybe ever..GasmogulVersion: 6.7.7

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