Jax GO Customer Service

Our enhanced ETA view on iOS offers better clarity, showing grouped table cells with the stop name as the header and the route as the primary focus. The real-time animation has been upgraded for a smoother visual experience. The map now supports rotation and features a compass to ensure you always know your orientation.

Jax GO is also fully compliant with WCAG 2.4 accessibility standards, ensuring an inclusive experience for all users. We’ve implemented accessibility improvements to make our app easier to navigate, including features that enhance clarity and usability for individuals with disabilities.

For operators managing transportation systems like transit buses, shuttles, and more, Jax GO provides seamless vehicle tracking and passenger counting. Our system tracks vehicles and counts passengers as they board and exit, tagging them with GPS coordinates and timestamps. You can even categorize different passenger types or groups for better insights.

No registration is required to use Jax GO — just download and start tracking your ride. If you’re interested in setting up your own transit system, reach out to us at: [email protected].