Lean: AI Macro Tracker Customer Service

Lean: AI Macro Tracker Positive Reviews

HelpingI like the app because it allows me to make sure that what I’m eating is in my diet and making sure that I’m not overindulging in my calories which I sometimes do because I hate being wasteful with food, but I’m on some most of the days I try to stay under it or way under it just in case, but yeah, Lean is a good app and I recommend.TechvinceVersion: 1.3.7

OK but could be betterI’ve used the app for a couple months. It’s ok but has some shortcomings that may make me move on. I’ve used several of these apps and two main issues I have are (1) the ability input a portion of a food and (2) a few clunky food search process. On (1), all other apps I have used allowed you to input .25, .50, etc if I only ate a quarter or half of a portion of a food. On (2), if I type in Chik-Fil- A chicken sandwich, that should the first thing that shows up. Instead I get a random list of all sorts of chicken products and with the description cut off on the screen I have to click into the item to see if jar I am looking for. The food search really is terrible given search capabilities that exist in tech space..ECB009Version: 1.1.3

Great little helperSince using this app to help me track my calories, I have lost 28lbs. (48 days). Disclosure this isn’t the only thing I’ve done to use that weight. If you use this along with sound meal preparation and steady workouts, you can lose weight too. Great tool for sure!! Highly recommend!.Great tool for the toolboxVersion: 1.3.6

Database search functionality is severely lackingSo far the app is decent, the AI food recognition is really good. However, the database search functionality is not good. If I search In N Out 3x3 protein Style for instance, my 1st 3 results are 1. Puerto Rican Style Tamales 2. Artichoke Salad in Oil 3. Carrots in Tomato Juice. No where on the List is In N Out. Also, the app needs the ability to add fractional portions, for example if I scan a barcode for a snack, I need to be able to say I only ate half of it if that is the case..Luke from SAVersion: 1.0.2

It’s goodFood scanning is accurate. It works well. I suspect issues others have reported with food scanning has to do with backgrounds being too complicated. If you put your food on an uncomplicated background scans are quite accurate..Resonator22Version: 1.2.7

HelpfulI tried this app for a week I’ve been severely underweight for years and a week in and I’m already making insane progress in reaching my goals the app does all the hard work and I just eat whatever I want.ThejeliseVersion: 1.4.1

Winning.This app is very helpful and opens your eyes to habits you didn’t even know you had. Then it’s on you to find new solutions to fit your macros..Lsa921Version: 1.3.7

Not worth the moneyTry before you buy - the food database is worthless. Not intuitive at all. Enter a simple food and get all sort of suggestions that have nothing to do with what you entered. Very frustrating and basically makes the app worthless..JPC-01Version: 1.2.1

GreatIt’s been incredible for me so far , it was quite difficult counting calories , but this app has changed all that.Mex23hhVersion: 1.3.6

Great optionHelps me keep up with my daily intake when I’m on the go. I think the food scanner could use a little work but overall a solid product..Matt97549Version: 1.3.2

GreatI’ve been using it for about a week and I can notice the difference and how I eat and how I feel Great to keep myself accountable.Losin PoundsVersion: 1.2.0

Best appsIt helps you check calories and everything.Ann.2025Version: 1.2.1

Could be betterThe concept is cool, but if you eat out the database doesn’t pull food suggestions from restaurants. Which would cause you to miss a meal or know the exact products the restaurant used to make your food..Thompson jamsVersion: 1.1.5

Works great with progress to back it upApp has been great, lost 111 lbs within 6 months with the help from this app.Nik AriasVersion: 1.3.0

Love this appReally enjoying Lean. It’s allowing me to keep track of my calories by scanning the foods and reminding me of fasting times..Lunagirl_Version: 1.3.3

Good but…I love how the app works, but the biggest bummer is not being able to add half portions to serving sizes. If I could change the portion size to 1.5 or something like that, I’d give it 5 stars..CasasaurusVersion: 1.1.1

Canceled subscriptionApp was very helpful and I say to use but I have canceled my weekly subscription and yet they are still withdrawing money from my account..SammyGiovanniVersion: 1.1.5

Great appYear is definitely the way to go.GymSharkGangVersion: 1.2.6

Use everydayIts a good app just bugs sometimes an wont let me on it.😂‼️🎂Version: 1.3.1

PleasedI love this app! Easy to keep up with my daily calorie intake!.LindaLynetteBBVersion: 1.1.6

Good but not greatThe app is easy to use but I hate that I can’t put in decimal numbers (ex. 1/2 tbsp). It only allows for whole numbers. Kind of unfortunate..Auna WaltonVersion: 1.1.2

So far so goodFeatures work great. Helps me to track my calories, fat, and carbs and my fasting. Customer service was also very responsive.PeneyloVersion: 1.2.9

Barcode ScanIt doesn’t allow me scan food barcodes please fix it….Chenna BVersion: 1.3.6

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 1.4.2

Lean: AI Macro Tracker Negative Reviews

Waste of money, don’t buyIt’s very “rough” when calculating food. If you’re ACTUALLY tracking your macros and calories seriously this is not the way to do it. (It’s way easier to just ask chat gpt “how many calories in ‘x’ food”) Also the ’bmi tracker’ is the most pointless thing in the app. Without any data it just slaps a random BMI number on your account. The people who made this are also scummy. They intentionally don’t provide an option for you to cancel on the app. Also not allowing you to do a free-trial if you want to pay annually. I effectively wasted $40 on this..Samual.Version: 1.3.5

Zero starsThis app is extremely disappointing. None of the features that were advertised are actually available. The interface is confusing, poorly designed, and there is no clear way to cancel the subscription anywhere in the app, which feels intentional. Charging users for something that does not deliver what was promised is misleading and unacceptable. This feels like a scam rather than a legitimate service. I do not recommend this app at all. Save your money and your time. I will be warning others so they don’t fall into the same situation..LissgonzalezmVersion: 1.2.8

Food lookup useless.. WW is way betterI should have read more reviews before buying. Scanning barcodes seems to work well, but looking up even simple foods shows zero quantity info. So I have to Google nutritional info, create my own and manually enter, including putting serving size in title. (So I hope others can find when the search.) unsure of scanning a plate, but given the issues with how they figure quantity, not sure I have any confidence in that..TgduucdVersion: 1.1.2

Accuracy is questionableWhenever I try putting twice as much of something in a bowl, to test the quantitation, the macros do not scale Properly at all. All the reported values of scanned food are probably inaccurate,potentially by a lot. The barcode scanning doesn't recognize a lot of products. Macros for Any meal with multiple ingredients can't be accurately quantified unless you do it along the way ingredient by ingredient, defeating the app's entire purpose..ColejfergusonVersion: 1.2.6

Works well but needs improvement and terrible customer servicePurchased app and used it for 2 days before it stopped working. You cannot update any initial data to update calorie goals (ie when you become more/less active), when I tried to do this, it disconnected my paid subscription and I cannot get back in. No help from customer service to use this app again..Greetings from SFVersion: 1.2.0

Hoping it gets betterThe database of food is extremely limited. I have yet to scan a barcode that actually pulls up info. You end up having to manually input most everything. The carbs, fat and protein counters won’t let you put in a decimal so you can’t log .5 for example. Paid $40 and still have 50 weeks left. Maybe a big update will make this worth it..Ricky T-TopVersion: 1.2.1

Poor Customer ServiceI had an issue with billing and was charged an unexpected fee. When I contacted them about it I was basically referred to their ’no refund policy’. When I asked for more details and a confirmation that there would be no additional charges they basically ghosted me. I sent two separate correspondences, both of which were ignored. I find this extremely unprofessional. Buyer beware!.NaniDon64Version: 1.3.1

UselessThis app is absolutely useless. I paid the $40 for the membership, and I can’t enter any workouts or calories. If I tried to enter anything, it tells me I need to “get full access” and wants me to pay another $40 yearly membership. Even though I already did. The only thing that app is doing for me right now is showing me my weight. I don’t need to pay $40 a year to see my weight. I get that for free every morning, when I step on that scale..HuntMar1616Version: 1.1.1

Bait and switchAgreed to $6.93 for 3 month trial then subscription would be charged . I got email almost immediately they were going to charge me the subscription rate in 7 days. I don't like dishonesty. I emailed immediately to say they were not truthful and I wanted the $6.93 back. It's not the money it's the principle. Ashley from support said no refund even after I explained what the company did. Not cool at all. How many others paid money for nothing?.SixelanossamVersion: 1.3.2

Has potential, but not there yetOnly is able to recognize food half of the time. Very frustrating. I regret purchasing the year subscription. Do not purchase this until more updates are made towards the software. Maybe in a year or two it will be better.Duch_01Version: 1.2.0

App doesn’t workI downloaded the app and started using it. When I went back to update info the app would just close out. I shut my phone off and back on, still didn’t work. I deleted the app and started all over again and it just kicks me out of the app and keeps wanting me to start over. I subscribed for one year and I am out that money..Gfcg8(.8.(@,8Version: 1.2.6

App Does Not WorkApp flat out does not work. I’d like my subscription back. All I get is a screen that says welcome to Lean and a button that doesn’t function. Takes you nowhere. I was able to use the app for a day and now I feel scammed. I’ve tried to reach out to the Lean “contact us” and the button to submit doesn’t even work. This all seems very sketchy..CcbaseballdudeVersion: 1.3.1

Free to download but that’s itThe app itself looks good but you can not do anything as in log anything unless you buy the subscription so it’s just easier to google mirco counter online and use that instead of eating your money also the Marco’s that it show that are “based on you” are not the best or ideal macros but just an generalization for the population so would not recommend.Joe12345MVersion: 1.1.1

Don’t waste your moneyI have to take multiple pictures of my food for it to actually calculate. A lot of times it never calculates so I just have to manually enter myself anyways. Not worth the money. I have emailed twice and never got a response. Doesn’t offer any recipe ideas and doesn’t let you edit your goals or current height or weight.VannahhhdeavVersion: 1.1.1

Avoid this TERRIBLE appThere is no way to change a serving size when you scan your food. So even when you eat half of a recommended serving, it records the entire serving on the log. There are much better apps out there. Even though I was suppose to get three free days they charged for a year..SmithranchmomVersion: 1.2.8

LackingAfter using the free trial for a couple days, it just seems that the app lacks a lot of information in regards to nutrition and where it’s getting its info from, the camera also sometimes has trouble focusing, cool concept though.NolaskillVersion: 1.1.3

Needs work, Please Fix.I bought the subscription, filled everything out to the T and it inputted my height wrong twice. First time was 8’7” (I’m 5’7”) Second time was 7970’. Will not be using the app unless it is fixed. It doesn’t help that’s there’s no way to edit your personal measurements in your profile..MendbdjeVersion: 1.1.2

Money Grab company.Money grab company. Downloaded it got the free trial. Forgot about it after they charged my account. Never used the app never logged any food or workouts nothing. Simply canceled subscription and asked for a refund cause I won’t be using the app. They said no. I guess a free $40 for another money grab health/fitness app..KillertechzzzVersion: 1.3.1

Not letting me fix mistake on my personal infoThis app seems great. I didn’t realize I had made a mistake when I input my height and it could be skewing my daily numbers. There is no way to edit your personal info which is weird..Ivin003Version: 1.1.1

No supportI purchased a year subscription and never received any of the benefits or ability to use the app. The app keeps redirecting me to the subscribe page. I messaged support to get some help or recourse and never got any response. Definitely would not recommend. Just a waste of money..VicV1985Version: 1.1.1

Buns appThe app literally does nothing besides show the goal calories etc unless you pay. i can’t log food in manually its pay or get out and it was advertised as completely free dont download unless you wanna pay 40$ a year for a special calculator.8338:!:$:&Version: 1.2.1

Stolen money for no productThey are unresponsive and won’t fix an issue on their end causing me to have to repeatedly buy this product to attempt to use it. I even showed my receipt of purchase but they’ve ghosted me. They took the time to email me the same canned response they added under my review and nothing has been done. No fix of the membership or refund. This app is a SCAM.Tia McCartneyVersion: 1.1.2

Doesn’t workDoesn’t work. I paid for the use and won’t even work, keeps asking me to pay again even though I have a subscription. Emailed them and they didn’t help.Jrh7789Version: 1.1.2

Not workingSubscribed to the yearly plan and when I want to log exercise or food, it asks me to subscribe again. So I click subscribe and it tells me that I have already subscribed. Please refund me as I am not able to use your app!!!!.SandrineM29Version: 1.1.1

Not worth the $$The search database is lacking. I can’t seem to figure out how to delete a workout that is incorrect. I would rather use a pencil and paper at this point. 2 days in and regretting my $40 purchase..BBevg2Version: 1.1.0

No functioning or supportTerrible app, once you start actually trying to progress your tracking it won’t work. Non of your numbers change..Emil736Version: 1.2.7

Fraudulent chargesI don’t even have an account and I got charged ! I only got a paid trial for 5 days and they are charging me non stop ! I don’t have an account and there’s no way to reach these people.R-strongVersion: 1.2.9

You lost me when you didn’t know what bresaola isCould have been a great app that I was willing to pay for. But it doesn’t know a lot of common dishes and foods that I’m unable to log in. So what’s the point?.MohawkdogVersion: 1.2.1

Paid for nothing?I paid for the 1 year subscription and I still can’t upload any pictures and it’s asking me to pay again instead?????.Ibg - new userVersion: 1.1.1

PaywallOnline said there was a free option and was one of the best free apps you can get and boom locked out by a paywall.Chris siggy 12Version: 1.1.0

GARBAGE!!Do NOT do something stupid like I did & piss away fifty perfectly useful dollars on this poorly designed, poorly developed rip off app. This is nothing more than a rip off of the My Fitness Pal app from 20 years ago but this is far less useable with inaccurate data provided from photos. TOTAL JUNK.Paul 7825Version: 1.2.5

PaywallSame as all the others. They claim to be free then make you pay to use the thing 0 stars.BossliqidVersion: 1.1.5

AnnoyingExercise calorie burn is. Way off not even close, your not able to edit and your not able to delete once it’s posted as recently logged ,.RUBYB 1977Version: 1.1.1

Keep deducting on my accountI unsubscribed this apps but still keep deducting in my account …. How come it work this way ?😡😡😡😡.YanityoreVersion: 1.3.7

HORRIBLE!Well, that was a waste of money! All the ads show lovely meals and offer a FREE personalized 28 meal plan. But not to be unless you sign up for a dozen offers. For $50 I got a calorie counter, and not a very good one. Stay away from this!.El BrattVersion: 1.3.6

DisappointedStill trying to found out why they are charging le twice, & before my subscription is due in another month.Avide listenerVersion: 1.3.6

Not very user friendlyEntering food has not been as easy as other apps I’ve tried. Taking a pic is best but it doesn’t separate the ingredients accurately. Entering manually is not easy at all. Also water is in grams instead of cups which is strange. I paid to get a meal plan and that’s nowhere to be found.New to the fitness worldVersion: 1.3.5

Not freeIt won’t let me log anything without paying for it, and the prices are crazy….Skyball1233Version: 1.3.5

OkayEasy to use yes, but the totals it calculates for things is wayyyyy off. Even when it does recognize the food correctly the macros are very inaccurate..M0es02Version: 1.2.5

The worst app everDo yourself a favour… instead of purchasing this $49.99 subscription. Go to the bank, get a crisp 50 dollar bill, light it on fire and warm your hands with the 3 seconds of warmth it provides. I promise you will get more enjoyment out of your 50 dollars. This app is HOT GARBAGE!!!.HeavyonthedonotlikebuttonVersion: 1.2.1

Would Give Zero Stars if possibleWaste of $50 bucks. Wanted an alternative to Myfitness Pal and this is NOT it. Such a rip off.CortyCortsVersion: 1.4.3

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