Mconnect Player HD Customer Service

Mconnect Player HD Positive Reviews

Just WOW!!This is a truly awesome app that works perfectly for me. I am extremely happy with my purchase. Two thumbs up..Faden86Version: 3.3.26

It Works!I have a collection of about 20,000 .flac music files and this player has yet to crash unlike its rivals. It's easy to use with lots of features. My only wish is that I could play mkv videos on the iPad but that is more of an issue with Apple. This also provides excellent audio performance..NiagaraPeteVersion: 2.0.2

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Mconnect Player HD Negative Reviews

Does NOT connect to any of my Chromecast devices - crashes immediatelyWhat a piece of garbage software from Conversdigital I’ve installed on my iPad-Pro 12”. It crashes frequently, which at this time, no other apps are doing on this iPad running iOS v17.2.1. It plays music files stored on the iPad thru the iPad’s speakers OK, but crashes when asked to connect to visible and working fine Chromecast speakers on the same WiFi network. If I wanted to play music locally thru the iPad’s built in speakers I would have run Apple Music. Instead I purchased mConnect Player HD to send music over WiFi to my Chromecast speakers …. Which causes this awful app to crash immediately. Until Conversdigital fixes one of mConnect’s fundamental features - DO NOT purchase the app. Meanwhile I am going to try to get my purchase refunded. UPDATE — Discovered I can use GoogleHome app to stream Pandora to my Chromecast speakers without issue, so just avoid mConnect Player if you want to stream online music to Chromecast speakers..Mark-in-seattleVersion: 3.3.97

Seriously flawed user interface.This is a technically impressive tweakers delight, and an annoying experience for anybody who is more interested in playing music than in seeing what sample rate they’re streaming in. The number a selections you have to make to just play an album without playing one track is idiotic. To find the album (search is hidden fir who knows what reason) then hit play on the whole thing then switch to queue to be able to bounce around without it just playing one track is INSANE UI. Maybe spend a little more time listening to music than you do analyzing it or impressing your friends with your sample rate. C’mom Qobuz, get a connect feature going so I can ditch this bizarre app. These interface issues are in so many comments… why not address them???.Wont let me give one starVersion: 3.3.61

Steadily going downhill with no updates for iosI don’t know if it’s because there hasn’t been an update in a very long time to keep up with iOS updates, but this app is increasingly unstable and unreliable. I have had to resort to using airplay1 to my Yamaha renderer rather than using mconnect. Looks like a Bluesound Node is in my future since this app has become unusable. Every time I try to stream Qobuz playlists through mconnecthd it crashes or hangs. Using the Qobuz app works fine for the same playlists. Something in the network protocol within the app isn’t compatible with ios since 15.x. At 16.6.1 it’s absolutely useless..12FretVersion: 3.3.89

Wish I had a go back sliderThe app (I have mConnect on my iPhone 7 and HD on my iPad) was quite good. ...a few wrinkles but generally good. Then it updated last week (late January 2019). This latest build is CRAP. It crashes dead routinely, and fails to process DSD64 (to a PS Audio DSJ from DropBox). Tried support but that’s a dead end. All of my HW/SW/FW for all devices are current and haven’t changed..CurvetoVersion: 3.3.14

Background battery drainIf I do not close the app it runs in the background forever and drains battery constantly, even if playback is stopped. Battery and bg process management needs some tweaking..Gofry555Version: 3.3.39

Very disappointingStops after one, maybe two, tracks..KangarooxxxxxxxxxxxVersion: 3.3.31

Dsd fileWhy the app won’t play dsd??.9SBGEVersion: 3.3.38

I have to pay for FEWER features?The free version of mControlHD provides cloud access to Deezer, vTuner, and Spotify. The paid version of mConnectHD does not, apparently. I have to pay for this version to be able to play to my Rendu device, but I don’t have half the cloud features of the free version, which can’t see my Rendu. Tell me how this makes sense..BabalaboopVersion: 3.3.57

24 bit 192 khz Qobuz24 bit 192 khz Qobuz at 500 mb download speed with Devialet Silver Phantoms cannot handle the processing and usual cutouts During playback. At CD Quality no problems….but anything at 24 bit is not stable..Jeff BaruhVersion: 3.3.44

It’s unstableSometimes it will list the UPnP devices on the network, most of the time it does not, which makes the controller pretty much useless. The two applications should be unified, iPhone and iPad, learn to code UI/UX the right way. Landscape and portrait mode have been available since iOS 3. For the rare case it works, it does what it’s supposed to do. But if it was just up to me, you’d be booted off the store for publishing unstable apps. All your apps exhibit the same behaviour… the iPhone ones too..Sandro NoelVersion: 3.3.51

Almost uselessFails to automatically advance to the next track in a playlist..BReidNLVersion: 3.3.31

It's buggyWould give old version 4 stars until the recent upgrade. The new version is locked in landscape mode which significantly shrinks the track view window. The volume control is less responsive and viewing window is obscured halfway down the screen. Please bring back old version..Darcyh123Version: 2.0.2

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