Pomelo Filters Customer Service

Pomelo Filters Positive Reviews

Bug?First of all I would like to say how much I’ve enjoyed using this app. However just recently (yesterday) I can’t seem to edit my photos anymore. Every time I click on my phone it says “image does not exist. Please fix this, I want to use this app again! Thank you!!!.NatalieMarie81Version: 2.3.5

My Go-To Photo AppI've been using this app for years and to this day, it's the first app I open to edit my favorite shots. I've got some gimmicky apps that do fun stuff but for serious pics, this is the best. A lot of "easy functionality" that creates great results without the loss in quality that other apps cause. I can always print these photos after editing and have no worries: they come out crisp..Pickles1978Version: 2.3.4

OutstandingEverywhere I would go, on Instagram, sc, Facebook, my friends camera rolls, they all had amazing pictures. I wanted to create some of my own but doing that is so hard. I searched high and low, left and right, literally everywhere for the perfect app and I could never find it. That was until I found Pomelo. The first picture I took I was very pleased with. This is an excellent app. Tysm.Yuko-chan~Version: 2.3.4

POMELO Photo Editor review.This is by far one of the best Photo editing apps I have ever tried. Fast and simple menu is what defines it. The app it's easy and self explanatory about how to use. Moreover, it is very dynamic and has perfect filters for almost every kind of photo. My final comment: Flawless. 👍🏻👏🏻.MarinaDePazziVersion: 2.3.4

Photo doesn’t save the sameI really like this app! I use it to edit all my photos with a preset filter I have the only issue is when you save the photo, it isn’t identical to the one u edited. Most of the Rome it isn’t as bright and I’ll screenshot the photo I edited on the app and compare it to the one that was saved and they aren’t the same!.Life of a wolf playerVersion: 3.0.300

Great FiltersI have been using this app for years. I love how it improves my pics. I have noticed that there aren’t as many free filter choices but I’m hoping they will bring them back. I would recommend this app for all picture lovers..LMoose75Version: 2.3.9

Not able to save photosI just renewed my subscription, but I’m having problems saving edited photos. I’ve tried deleting and re-downloading the app, but still the same. Help a girl out pls because this is the only editor I like to use..JuvynturesVersion: 3.0.340

This app is better than the InstagramThis app is seriously better than all the Instagram filters and VSCO cam filters combined. This app is BEAUTIFUL. it is magnificent. It is wonderful. Thank you for creating it. I seriously love it. It is the best..AkuaGH95Version: 2.3.4

Help!I love this app, but I’m having a problem. Every time I go to put a filter on a video, the video turns to a blank white screen. I’ve tried re downloading and updating. Any suggestions?.Sies11224Version: 3.0.340

QuestionI buy this all ready i'm not gonna buy it again happen guys!1 I pay 50 dollars for this app, they want me to pay more money for the filters !!!.VictojazVersion: 3.0.080

My GO-TOI have had this particle editing app for going on 3 years now. I LOVE IT.! Many many different opinions to choose from. Professional.! Definitely worth a try..Mrs.TezVersion: 2.3.91

Offers different filters than other appsThis app offers different filters than other apps..AmalefytVersion: 2.3.4

I luv this so much💕💕This app is honestly so helpful cause I can always have a great feed on instagram because of my pictures and filters😊.PoikePokieVersion: 2.3.4

Love!!!!Fell instantly in love with this app! It has everything I could want in a photo editing app. This app will be around for a while!! Thanks for creating such a great app.CedesNoBenzVersion: 2.3.4

Pomelo FiltersI love the filters in this app- I deleted all my other filter apps because this has the best ones..Seoul SusVersion: 2.3.4

Not working...The top bar of tools aren't working....love and have had the app since it first came out so I hope it gets fixed soon since I have lifetime pro....:).Jeromee71Version: 3.0.440

Best filters, without a doubt.And I've tried em all. Even has a photos extension for easier use!.TruemarmaladeVersion: 2.3.4

PomeloAmazing edits that still look real and not fake at all. I can take a old picture and bring life to it and is so beautiful.Almicar477Version: 2.3.4

Pretty Cool AppI wanted something that was similar to the Instagram filters for my regular photos. It's perfect! IMO, There filters are actually better. 😁.AmageishaVersion: 2.3.4

Awesome filtersLove the filters and simple interface. One of the best photo apps, especially for portraits, works smoothly..Ya-MaxaVersion: 2.3.4

Great appGuy I just want to congratulate for your app is a great app and I love how I can edit my pictures thanks and keep going like that🔥🔥..Smoke_15Version: 2.3.9

Works amazingly wellI've been able to produce some amazing photos starting with my originals and using POMELO. I love it..Carnie proVersion: 2.3.4

EasyGreatest and easy to use i would definitely recomend.Ludi234Version: 2.3.4

Great appI have used this for years and it is still one of the best photo editing apps out there🙌🏻🙌🏻.Farah2377Version: 2.3.9

Easy to use. Nice results quickly.Joe.JoehospoVersion: 2.3.4

I can’t edit videos anymoreI really love this app, I love the filters and also you can create your own I’ve created a few; but there is a detail I can not edit videos, I can apply them any filter I don't know why and before it used to do it, every time I click “Export” doesn't show anything saying “downloading video” or something, I deleted the app and re-downloaded again but the issue still there. Please and thank you..JdlamaVersion: 3.0.320

💯I found this app by looking ard apps and came across this, I’m liking the different choices of filters. I like it.🤓👌🏼.Dylan HarrisnVersion: 2.3.9

So good!!!Awesome filters and great resolution. Can't go wrong with this app!!.PthalimusVersion: 2.3.4

CameraGood.JOU MONGVersion: 2.3.4

希望做得更好！相当好！.LonesheppardVersion: 2.3.3

Easy to use!Nice simple app. Really nice filters, and easy to use enhancements..NdfreemanVersion: 2.3.4

FunGreat filters.JetEva44Version: 2.3.4

My FAVE photo app!!!!Love the versatility and ease!.GabyintheCityVersion: 2.3.3

Awesome appI've used this app for a long time and I still use it..米莱001Version: 2.3.3

NiceGood!.Lightning Star sj gwynVersion: 2.3.3

For great selfie-ing, look no further.I think they could use a 16x9 selection; that way you can stylistically more crazy with this app. But overall, perfect filters. Great controls. I highly recommend..Blanket-reviewerVersion: 2.3.0

Awesome app!👍Love the app! Need more filter please.. ☺️.JotriaVersion: 2.3.3

Better than LightroomCan do many of the same effects as Lightroom, but without all of the sliders and minor adjustments. Everything is payed out in front of you with the filter packs! Love it!.TomtomsuxxVersion: 2.3.3

Good app for photo editingLike the way it allows users to tweak the scale under different profiles..R to rockVersion: 2.3.3

Amazing!Amazing filters that enhance your photos beautifully..MichlsauterVersion: 2.3.3

Great app!A lot of free filters with different effects that you can choose! My photos looked so much greater after applying the filters..NutcrackershineVersion: 2.3.2

Works very well for a free appLots to play with for a free app.SC2_in_effectVersion: 2.3.2

:)Simply amazing photo editor! loving pomelo all this time!.2honey5Version: 2.3.0

AwesomeWowwww...like it...make great picture!!!.SensavaVersion: 2.3.0

Great app!Great filters and easy to use..Eyeguy2010Version: 2.3.0

好用啊！喜欢啊！.Titian-no-1Version: 2.3.0

AmazingBest app for filters in 2016.PoolpartiesVersion: 2.3.0

Love, Love, Love10 out of 10 would recommend ;).EnferaeVersion: 2.3.0

Love!Great app, use constantly.HayCrichVersion: 2.3.0

NicePretty good apps.VVanasseVersion: 2.3.0

Love the filters!Very complete app to edit your pictures 👌🏼.BoomzghayaVersion: 2.3.0

Some of the filters I had are gone!!!I love this app! But when I updated it some of the filters I had are gone now!!!.MissemvVersion: 2.2.0

Great app!!I love editing photos with this app! Makes me look like a pro photographer!.Babbs46Version: 2.3.0

PomeloI like everything about this wonderful app.Pantouffe43Version: 2.3.0

FilterI've been using this app for over a year now and I don't use anything else !!.One direct-ionVersion: 2.3.0

😍 loveThe best app for filters , its my favorite !.Teadra cormierVersion: 2.2.0

My favorite💗💗I love it.June swankVersion: 2.2.0

Pretty good appI like the effects and description.Shadow1941Version: 2.2.0

TdotI love this app! Lots of great filters..Tdot002Version: 2.2.0

Awesome!!Such an easy app to use with really pretty and unique filters.MiddiebishVersion: 2.1.1

很好用Good.Leanne1230Version: 2.1.1

AWESOMEGood app for basic editing with amazing filters ❤️.Faithiejay89Version: 2.1.1

The best pic app everNuff said!.ToolzDrewVersion: 2.0.3

Niice!!Pretty good filters !!.XstartgazerVersion: 2.0.3

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Pomelo Filters Negative Reviews

Deleted appI’ve had this app for a very long time and i updated it and don’t like the new version. This was always my go-to app because it had the filters on the camera (instead of taking the photo and then putting a filter on it) and had a great variety of filters to chose from. But now, I can’t even use a filter on the camera, and I have to pay 50$ to have it for a full time. That is ridiculous! More advanced camera apps that have more features cost 5$ mostly. The app without the ‘pro’ is just a regular camera so nobody will even use the app because most are definitely not going to pay the full amount and probably not even monthly. Probably too late , but the creator should change it back, the ‘new version’ was a bad decision..Donni lynnVersion: 3.0.001

Update will be your downfallThis will be my first app review ever. Sadly, just like others, I LOVED this app. I loved the filters. Used them for nearly all my photos. But I open the app today with a new update and find that the filters are terrible, and pretty much no different to each other. All my old favorites are no longer here - and I even checked through the pro filters, which are just as bad as the ones offered. What the heck, pomelo? Why fix a good thing? I know plenty of people who, like me, have used this app for YEARS and will have to find a new filter app, unless this magically gets reversed..Unimpressed Photo TakerVersion: 3.0.001

Update is whackI have had this app for years and always make sure it’s on my phone. It was the perfect touch. This update removing basically every noteworthy feature is a huge bust. Considering it was done without warning, and the new layout being basically unusable compared to what it was (and the new filters are total garbage???) I have no desire to see what’s behind the paywall. I have a feeling that paying for the app isn’t going to bring back what I loved about it. Exceptionally terrible choice on your part guys. I have no choice but to delete and find an alternative..Raegan AdlerVersion: 3.0.001

The older version was betterI used to absolutely love this app to death! I put all my friends on it. You were able to select a filter before taking the picture just so you get a feel for how the pictures would look. I had some amazing pictures with the “Iceland” filter. Now you open up the app and you’re forced to either load a picture or capture one off their own camera without the already installed filters. Anyways 6 years boiled down to this... no thank you. If you switch back to your old filters, I’ll rethink about using it :).BhananeVersion: 3.0.001

New Update is HorribleWhat happened to the old Pomelo version? I opened my app today and everything was completely different and not in a good way. All of the filters now look like garbage, like cheap filters you find on Facebook or something. The old version had a few filters that looked amazing and I used them constantly on my edits. Now this update I cannot find my favorite filter or anything that looks even close to it. This is trash. I will no longer be using this app as my favorite app for filters, I’ll have to look elsewhere..Lindsey evelynnnVersion: 3.0.00

Major DowngradeI’ve never thought to leave a review on an app before, but the recent update to Pomelo actually compelled me to. As many others have stated, the previous versions of the app where nearly perfect; this was my go-to for editing all photos. I understand wanting to make a profit and whatever else, but the way this upgrade was rolled out is a major disservice to loyal users. Unfortunately, I’ll probably delete the app soon as I don’t intend to pay for features that were previously free (looking at you, “Saturation” slider)..EsefziVersion: 3.0.002

Used to loveNever thought I would be writing a review for a camera app but I paid $50 for a lifetime of POMELO but then had to continue paying again just to use it? Totally a rip off I shouldn’t have to keep repurchasing for an app I already paid for. And then with the new update you had to connect to Facebook to use certain filters even after you paid for?? Insane, used to be my go to app but now I have to find something else..Wonderwalll0uisVersion: 3.0.310

Give back the old update!!Ive had this app for years!! It was my go to for taking amazing pictures! So many filters to choose from and such great quality no matter what phone I had but this new update is not it. I’m not a fan of the new update where I can’t use the filters and take pics simultaneously. This is just like any regular editing app now and it’s boring. Please return the old features. I regret updating now. :(.Icon game goodVersion: 3.0.002

DisappointedI’ve had this app for years and I’ve loved it I could touch up my pictures just the way I wanted without it being over board. I opened my app today and the update is awful I have to go and delete the app now because if I don’t pay I can’t use it the way I used to anymore. The new update is very confusing and not likable. I’m very disappointed that the one photo app I’ve used for years I have to get rid of unless I pay an extreme amount of money..Pipkins5555555Version: 3.0.002

EXTREMELY DISAPPOINTEDI agree with the assessment of the other user. This updated version is absolutely terrible. It’s like you completely ruined the entire app. I have even paid for filters on the older version and now they are gone and I can’t restore them. Total rip off! New filters are mundane at best-tepid- and have rendered this app utterly unimpressive. If you knew what was best for your users you would restore what you previously had immediately!!.JF9494Version: 3.0.001

I’m kinda annoyed3 weeks ago I published presets as filters, I filled out the form and everything. Guess what never got reviewed and published? My filters. It’s really annoying. So please fix it or send out like an average amount of time it takes to review so I know the general time it will go up in? Idk I just wanna be a creator..Harley CassVersion: 3.0.300

Great to GARBAGEThis USED to be my go to app for editing my pictures. I loved how it WAS built in to edit the photo right from my camera roll. NO I DONT WANT TO TAKE MY PHOTOS FROM WITHIN YOUR APP! They updated it and now it’s horrible. No longer allows you to edit within iOS camera. It lost its ease of use and is difficult to navigate. Deleted like the rest of them. Don’t fix it if it’s not broken. You’re not reinventing the wheel..A_ShepardVersion: 3.0.001

Did LoveUsed to love this app, but I see that it hasn’t been updated in a year. Some filters are now causing issues with my iCloud library... When I use the Porta filter under film the photo won’t upload, I can’t share it, and I can’t go back and re-edit. Other filters appear to work fine. No longer using app and will not do anymore testing for fear of losing more photos..JpdphotoVersion: 2.3.4

Beyond DisappointedI’ve been using this app for years...it used to be my favorite...till this recent update. The userface is terrible, the options are garbage now and in order to even have some decent options, they want an arm and a leg from you. I would’ve paid to continue using the app how it was previously but this...I won’t ever use it again. #sadface.RefusetoacceptanyVersion: 3.0.001

No stars for youThe first star an app gets is for just turning on. You get no stars because you crash when I try to open the app. 2 stars to open up and be be useful to perform some things but not well or bad UI. 3 stars would be if you have problems but look promising. 4 stars if you deliver what you say you will. 5 stars if you go above and beyond and are excellent app..KidhohnerVersion: 2.3.9

Please at least add the old filtersThis app used to be really great. I loved the filters that were available and used the app to edit a majority of my photos. However the update is awful. The market was already oversaturated with paid apps and for the original filters to be taken away as well basically made this app useless to me. I’m hugely disappointed..McpeshVersion: 3.0.010

The new version is terribleDo you have a feature I can use my old version? If not, can you develop? The new version is terrible and not allow camera have direct filer, what is even worse - those added back filter is charging 50$ for full time. This is totally rip-off and I don’t know what and why you guys are doing so..Annoyed editsVersion: 3.0.002

Bad upgradeI used to have this app and it was the best. Now the latest upgrade is terrible not friendly user and just not the type of a quick edit photo app. I don’t know if with the previous version there was no earns, just consider going back, I’ll (and probably more people) definitely pay. Not this version thou. 👋🏼.K8420Version: 3.0.001

Camera not working on iPhone XI have used this app for years and I just updated to the iPhone X and the camera screen doesn’t show up on the full screen and the filters do not work. Pretty disappointed because this is one of the few apps that doesn’t flip the picture when taking a selfie. Please fix!!.Madisyn1738Version: 2.3.5

Horrible UpdateI’ve always given Pomelo the credit that it was due, praising it and sharing the info so others could download it. But now they’ve completely wiped out all of their wonderful content that was offered for free, and now charge for it. Extremely disappointed, and now definitely would uninstall..AvictungVersion: 3.0.001

Update to app = no goodThe recent update to this app is VERY disappointing... I had used this app for over 5 years and these updates took away all the great prebuilt filter options and even if some of them are still there the names are completely different. The cost seems hefty with it too..Azgal25Version: 3.0.001

Bring back the old versionAs many others have stated, the updated version is terribly disappointing. I would pay for the old filter I used all the time (I think it was called Lomo but I have no way to verify!). Nothing similar to it in the new version, even if I paid..Auburnsun23Version: 3.0.020

The update is awfulPlease switch it back! The new update has completely ruined the app. Maybe I’ll re-download it when it gets changed back. The old filters were beautiful and these new ones are useless; you might as well use the instagram filters..SacredkoniiVersion: 3.0.001

If it ain’t broke, don’t fix it!Pomelo used to be my go to editing app, mainly because its nice interface and gorgeous filters. It was easy to use and gave me nice, colorful pictures. The new design is annoying and the filters are sort of washed out. Half of it is for premium users, which imo renders the app even more useless..MissfranMVersion: 3.0.020

Prep version was way betterI used this app as an action extension to add film filters to photos. It was great. The new version doesn’t have action extensions and the format has changed for the worse. The filters are all named very rudimentarily. It’s all a navigational mess. Too bad, I really liked the previous version..JaimeoshowVersion: 3.0.011

The new version was 🤦🏾‍♂️I’ve used this app for long time and love to use their interface. It was user friendly and simple ... unfortunately from this version they changed all the interface and functionality ... that’s make the app not special anymore ....WwpkenVersion: 3.0.002

Nothing specialThe filters are nothing different than those that are available on other free apps. Even those that you have to pay for. No option such as color curves, HSL etc Not impress.Fin_nVersion: 2.3.9

New version is terribleIf you have the older version don’t update. I regret it.Jessjr89Version: 3.0.070

What’s with the new update?I can get past the new look and layout of the new update, but I think it’s so cheap to try to charge us for filters that were available for free before. This app was my go-to when editing, my favorite filters are now part of the pro package. This makes no sense, I would’ve considered paying for more filters, more editing tools, more effects etc but to charge for the same thing we had for free before makes it clear to me this company just cares about pennies..Lucia174628Version: 3.0.011

Hate itThe new filters are terrible! I hate that new update.Yugioh gx 5'dsVersion: 3.0.011

Why did you change so much Pomelo?I just miss the old app before the update... in fact, it was not an update it’s a new app..FroudVersion: 3.0.002

Extensions?WAS my favourite app... until photo extension disappeared. What’s up? Not to mention the filters or filter names/organization is all out of whack. Yeah, suddenly very disappointed. Is it possible to download a version from a few versions back?.PaddedRoom ProductionsVersion: 3.0.001

Bad updateThe last update is really bad. The old filters and layout were much nicer. The new filters look cheap and over done. It was a really good picture app. 😐.SandrinimiawVersion: 3.0.001

New updateSucks now that it’s updated. You can’t take pictures with filters laid out for you. It’s just another editing app.CoachCarolOVersion: 3.0.001

Please switch back to before the updateThis used to be my favourite app but now my photos are so much harder to edit and I'm not getting the results I like. Also the brightness should be controllable instead of the auto enhance when you click the button.Daphne daphne DaphneVersion: 2.3.2

Filtres défectueuxImpossible de diminuer l'intensité des filtres. Lorsqu'on enregistre une photo modifiée, l'intensité du filtre reprend son maximum même si on l'avait préalablement diminué. Décevant car c'était mon application favorite pour modifier mes photos...Kevvv45Version: 2.3.2

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