Stepz - Step Counter & Tracker Customer Service

Hey, Even though I stopped counting my steps, my app didn’t! So when I cracked 2500 steps today, I was able to look back and see that the last time I did that was Feb 23rd. The app is also able to encourage me by showing me my long term achievements. I’ve had it about 5 years (and MyStep before then) so it shows me that I’ve walked over 1m steps in total, had the rare 10,000 step day, and walked the entire coastline of Ireland. It also tells me I’d better remember my phone the next time I go on a walk (not always a given!) There are just a few drawbacks with this app. My biggest (okay, only) critique is that the navigation doesn’t make sense to me and it’s not easy to change my goal. Even though I’ve had it for so long, I still have to click several times to get to a place where it will change. Although that could be a connection issue? In which case I wish it would change right away and then update when there is connection. Either way, I can’t figure out how to change my goal today. But overall, great app.

Since I started using your app I’ve lost the weight I was trying too lose. I was at almost 200 pounds and I set my mind too get down too my BMI of 165. I accomplished that goal in April when my doctor saw I was at 160. I told him I wanted too get now too 145 and he said no. He told me I was at my ideal weight. I still watch how many steps I walk every day with your app and at least I know I can keep track as too maintain a somewhat consistent schedule even though I still want too lose more weight. I like too challenge myself too walk those extra steps. I look at the app everyday and try too set goals too beat my previous steps from the day before. Now that I’m at my ideal weight at least I know I can stay persistent by keeping track of how many miles I’ve walked in one days time by looking at the app. Each day, marks a new beginning, a new challenge of trying too always do better too stay healthy. Don’t ever give up having this app. I don’t want too be buying a pedometer too wear on my belt.

The most current update has been a disappointment (I gave 5 stars to the previous version). Inaccuracy is a major concern - for example: traveling to the east coast, where it is 2 hours later than where I live, the app will duplicate the steps I had in the original time zone (thereby doubling my steps)but parking them 2 hours later. Example, if I had walked 3450 steps at 1:00 pm in Colorado, and then flew to New Hampshire where it’s two hours later - the app would then duplicate my 3450 steps at 3:00. This happens consistently wherever I travel. Local issues abound as well. Unexplained increases in my daily steps will happen in clusters - where I have walked 7k on Tuesday, 6k on Wednesday, and 8k on Thursday - but two days later all three of those totals suddenly are well above 10k each.

Love my Fitbit surge but too many bracelets on my arms. I have a Apple Watch and want to move away from the Surge. I have been looking for apps that provide me with the info I need. Stepz provide me with the info I want. Uses Health Apple app for syncing steps to the app. It has various info you can display about your stepz, how many more steps to meet your goal, calories burned, average steps over time. Long story short get this application if you want to count your steps then this is the one. One option is to see your steps without opening the app, shows steps much like unopened mail on the top right of the application icon. You can also use the watch dock so you can have your steps easily seen. Update: nice if Apple Watch could show your Stepz progress on the face of the watch.

I really really love your app it helps me to know how many steps I’ve taken and the doctor likes to make sure I get at least 10,000 steps a day. Now for weight loss I am right now going for 15,000 steps a day. This app tells me how close I am getting or if I’m getting there or not, but I’m not gonna reset my goal for 15,000 steps a day, I’ll leave it at 10,000 steps a day, because that’s what the doctor requires. I am 67 years old with COPD (chronic obstructive pulmonary disease). Over the past (3) years since I started walking my lungs have gotten about 9% improvement overall. Better than the Dr. and myself thought it would be, and I can breathe much easier. For this I thank you very much for your app.

I’ve had the app for a while and didn’t really pay much attention to it when I first downloaded it, however my lifestyle goals have changed recently and I realized I’ve really missed out on this little app! First of all, it’s so simple, clean, and easy to use. No login or any user registration is required. The interface is easy to navigate and you can increase its accuracy by inputting your step length/other physical information. I also love that the default dashboard view is customizable. For example, when you first open the app, you can see the distance traveled & calories burned. It makes it easy to quickly check your progress throughout the day. Your are given the option to adjust what you would like your default to be: distance, calories burned, daily step goal, steps needed to goal, total daily active time, etc. The way it’s visually presented with colors is really helpful. I do wish the way this is set up in the app was different (hence the 4 stars). Sometimes I don’t want to scroll through all the little windows and I don’t wish to see the floors climbed, for example. I would just like to see just my distance, calories burned, steps to go, and total active time - all at once and in a visually pleasing way. The history feature is really cool though - it makes easy to look back and see what lifestyle habits contributed to a greater number of steps in a given month or year. I haven’t used the social and achievements feature, but otherwise I would highly recommend this app! Walking is a highly underrated cardio activity, but I think it’s cool to see how every little step contributes to your calories burned for the day! I’m glad I haven’t felt the need to hunt for another pedometer app b/c this gives me all the info I need!

I absolutely love this app!! I was given an Apple Watch series 3 for Christmas 2017, and I use the Stepz app everyday. It is extremely accurate & I enjoy the reminders & encouragement this app gives throughout the day to help me meet my daily fitness goals. This app is very easy to use and I love the graphs & different colors that make it easy to see my weekly & monthly progress. The integration with the Apple Health app is also a nice touch and makes it easy for me to share my progress with my friends & family who are keeping me accountable for my fitness goals. And you can’t beat the price...FREE!!...and there are no annoying advertisements either. I highly recommend this app as a necessity for anyone who wants an accurate record of their daily “Stepz” and fitness goals😀

It keeps track of my steps. The new updates is nice. I like it when companies update and freshen up the UI. This app has bugs though. Sometimes the colors are wrong. If I reach my daily goal, sometimes the goal bar will still be orange or even red. I have to shutdown the app and restart it to get it correct. Another even worse bug is when traveling across time zones, such as in a flight from one end of the country to another. On these days of travel, I will get doubled entries on the time graph, and my daily step count is doubled - so strange. On a recent trip, it doubled my step going out, and on the day of my trip back, the steps were doubled again. And now those bogus days with the doubled steps are forever in the history.

I love how Stepz keeps me moving. I can see how far I need to go to reach my daily goal of 10,000 steps. It keeps a record of weekly, monthly and yearly steps too so I can see my track record and compare activity levels. The only drawbacks are the ads, which can be hard to click out of, and that you always have to keep your phone with you so that it adds up your steps accurately. These are minor issues that don’t bother me since I always have my phone on me anyway. As a senior citizen, I love that it’s free and is a helpful tool in my quest to stay active and healthy in my golden years. I used to have a Fitbit until it died. I don’t need it anymore. This app does the job!

I love this app. It keeps me on track to achieve my daily walking goals. If I get to the end of the day and I’m short of my goal, I’m highly motivated to get in the remainder of my steps. I find it to be accurate and the color coding makes it easy to tell where I am in reaching my goal even if I’m not wearing my reading glasses. And I appreciate the fact that I can look at daily, monthly and yearly cumulative steps. I like setting new and higher goals and sharing my progress with other walkers in my family. I have a fit bit but I find that I don’t like it as much as this app. And don’t use the fit bit nearly as much as I use thus app. I never leave to go walking without it. Thanks so much for designing this app.

I’ve been using this step counter app for a year and a half. I got it to help build my stamina and motivation during a campaign to improve my health (and my dog’s). It helped me go from a slow, reluctant drag around the block to multiple avid daily walks, from one block to five miles. I even hit several seven mile days! I lost twenty pounds , and the dog lost a few too. One month ago I received a total knee replacement. The strength and muscles I gained using this app allowed me to face rehabilitation with determination and quick recovery. If you couple this app with a good dog and an audio book you will be on track to develop a fitness routine that will improve your life.

I ‘m a 71 year old woman who has two bad knees and who finds it difficult to walk. I was also fearful of walking outside and roaming too far from my home. I recently started using the step tracker and have found it to be a wonderful motivational tool. I started by walking around the inside of my house before I ventured outside, but to my surprise, I’m almost up to walking 3 miles theses days. Now instead of obsessing about eating junk food in the evening, I obsess about making or exceeding my steps each day. I love the app and check it numerous times during the day. I highly recommend it to everyone but especially to older adults who need motivation to move more.

I’m an old timer who didn’t get my first smart phone until 2017. I downloaded this app soon after because I walk everywhere I go and didn’t know Apple health tracked my steps. I’m glad I was ignorant because I really like this app. Although health has some useful info, this is my go to. A favorite feature is the color bars on each hour, which brings me to my suggestion for an improvement. It took me awhile to figure out that I’d get the green after I did 1/24th of my goal total. It seems it would make more sense if it was 1/16th instead of 1/24th, since we can’t earn steps while we’re sleeping. It would be great if that were an option. Thanks

Actually I didn’t realize that my wife had put Stepz on my phone until one day I was strolling through it and saw the icon. I clicked on it and saw that it had been keeping up a log on me. Every since that moment I have been motivated to challenge myself to do more. I truly love this app. Dr. M Michael B McGuire a loyal user of Stepz Since I’m using Stepz now I’m more motivated to do more walking. I’m an 100% Disabled Vetnam Veteran and a few years ago I couldn’t even walk. Now I’m able too walk I’ve been loosing weight. I was 376 pounds now I am 298. Stepz is motivation for me to reach my goal of 200 pounds. Everyone needs the Stepz App . Dr. M Michael B McGuire a loyal user of Stepz

I have been using stepz for a while now. I recently upgraded my phone. I reinstalled the stepz app to find no sign in option. Or maybe I overlooked it. Idk. Went threw the steps to get to a part that says I have to pay. What!!! I just want to sign in get my progress from my old phone and be done. Using this app was helpful in tracking my progress daily. But I guess that instead of using this app I’m gonna move on to another. Sometimes things are better left unchanged. Why can’t things be easy. 😩 The only reason I’m giving you 4⭐️ is because of how useful this app use to be. Now it’s a 1 ⭐️ nobody wants to pay for something they’ve been getting for free. Plus the issues stated above. So bye bye stepz.

This app is a good addition to healthy lifestyle. If there is one improvement it would be to allow manual input of steps. For example if I take a walk and can’t bring my IPhone - say it is charging - and I walk 5000 steps not only are those steps lost, but all the averaging for the week is now skewed. With so much of the app dedicated to averaging distances as a way of judging fitness levels, it would be nice to be able to input unrecorded steps. Or even just be able to copy and paste data from a previous day that you walked close to the same distance, into a day that you didn’t have your phone. :-)

I wanted a simple app that tracked my steps, that was really all I wanted. I found that most of the apps are way more complicated than they needed to be and I found myself saying “I don’t have time for all of this.....” Stepz is exactly what I was looking for. It tracks my Stepz and it’s a very simple layout , I don’t find myself searching on the screen for “steps” or “tracker”..... the information is there and and there isn’t unnecessary complications involved that get me more frustrated than anything ...... so with no issues and the fact that I am satisfied with the content , I have no reason to go looking any further .... it’s perfect for me

Four stars! (Five is reserved for the app which predicts the winning lottery number.) Following a recent heart attack I now monitor a number of health-related metrics routinely: weight, blood pressure, blood sugar, percent oxygen saturation, heart rate, EKG, … in addition to nutrition information. I wear my Apple Watch pretty much non-stop, except when charging. I don’t consciously keep track of my activity. I like that the watch app detects and asks whether I want to record activity as an outdoor walk, which often it is. Later, the data collected syncs with my phone and is aggregated with the other health data that I consciously track, for subsequent analysis.

It is really great and precise and helped me a lot with my moving and keeping in shape. The only thing is that I recently lost my phone at the sea between ships and got another one but when installed my most favorite app of all time, all the history was gone. It was previously connected to my health and periodicly updated informations but since transfering to my new phone i lost all the data. Is it, by any chance, possible to get all the history data back......please pretry please.....i will be forever grateful and be your "till death do as apart" user Thank you!

The ability of this step app to record steps, distance, and calories burned is impressive. Daily accrual of distance soon paints a picture of walking/hiking habits and can work as incentive to increase frequency and intensity of efforts. The UI is frustrating occasionally when you go to check status or progress on an effort and somehow you’ve changed to some accrued miles—over days, months, or year—mode. I still dont know how to change back to daily mode, which is frustrating. Default mode Return should be the most prominent button/toggle.

Upgrade made it more difficult to use. Lost all data from 2/12 after the update. Also somehow I now have to walk further for the same step count. Could not find a setting for stride length, thinking that was the issue. Not happy with the new upgrade it needs fixed, other problems are sometimes the ap will not load you have to restart it twice. No longer displays step count without opening ap, even notifications are still the same as before with the old one.

At the present I’m fare from my goal. Using STEPZ I’m sure without a doubt I will get back to my walking three miles a day. I had pneumonia and I’m recovering and that takes a lot out of you. But! I am not going to let that stop me from getting back to my 3 mile day walk. I am so happy to discover STEPZ. By the way, I’m 80 yrs. young. People always think I’m in my 50,s...60’s...I have been weight 🏋️‍♀️lifting Most of my life. After having pneumonia I have been able to do very little but now I am getting back into it and like I said, using STEPZ on my iPhone is a real encouragement to help me get this body back in shape. 👍🏿👍🏿👍🏿

Stepz Is quite helpful as a motivational tool to move more. I particularly like that not only does it count steps but it counts how much of your day you are active. It’s not great that it overestimates one’s mileage by 20 to 25%, but it still useful as a relative comparison to what one has done before. My main problem with it is that it cannot distinguish between my physical movement and when I am driving my bobcat on my farm or using mass transit systems like the Paris metro, New York subway, or London underground. This problem really skews the validity of the data and ones over all records.u

I find Stepz to be excellent for counting the number of steps I walk each 24 hours. I love being able to see several days at a glance and a complete history whenever you want can be looked at. There are other functions that I don't use as much but I got this app to primarily count my daily steps. I wish I could say that it is accurate in converting steps to miles or Kilometers but I am not sure it is any more or less accurate than any of the apps for that. I love the interface and this is my app of choice.

Can’t get a reading it’s searching for I don’t know what I guess I will have to delete the program and reinstall

If all you need is to count steps and calories, this serves the purpose quite well. My Fitbit is gathering dust in the drawer.

Love this App, keeps me motivated to walk and to try to out do the previous weeks and days

Helps me to achieve my daily step goals

Walked over a million steps

Works well

I love this app. Weekly, monthly and yearly views are great, interface is well made. Do you plan to release a dark mode option? It would be perfect!

Love this app, we always compare with each other to see who has the most steps. Love the amount of history you can look at too.

Merci

Je l’utilise depuis presque de dix ans.. il me sert de manière quotidienne....

App efficace pour suivre mes pas par jour!!

Great long running record of steps by hr, day, week, month and year.

Cette application m’aide avec ce suivi chaque journée qui passe

Great graphics. Easy to read

I use it in a daily basis. Like it a lot However too many ads...

I’ve been using this app for close to 10 years and it’s never failed to do everything I need. Specifically, it keeps track of how many steps I take during long walks, breaks the step count down by hour across the day, and provides a whole series of useful information about this. I consider it indispensable.

I love using this app, it is a real motivator for me.

Very good Very good 😌 !!!

This is really helpful

The app is easy to use. Keep track of your steps.

Works well thanks

I use daily to track steps. Goal is 10K per day. Check it every evening.

It’s honestly a really really good app! I’m glad that I downloaded it

Love this app. Helps me every day to do my best

J’aime bien cette application!

Il y a trop d’annonces

I like Stepz it keeps me going with my walking.

Very good app

Très bonne application depuis dux ans que je l’utilise!👍

Lots of options .. cool app when walking..

Easy to use. Just seeing the numbers as I walk or run I am motivated to keep going. We compare our achievements with others in my circle and my family is often a conversation breaker.

LOVE ❤️ IT❤️

I loved Using this App, to tell us how Many steps, I did on a day, at the Disney Parks. Three parks -10 miles

Simple, does what it’s supposed to do. Edit However keep a couple of things in mind. 1) it’s a free app and I understand ads keep it free but it’s really annoying every time I want to look my count and/ or other things like achievements BAM! an ad pops up. In other words look at my daily count…ad look at my achievements….ad look at my count for the week…ad. It’s just a pain navigate the app because of the ads. The fees the want to charge absolutely ridiculous. 2) loss of counts is a real thing. This generally happens in two ways sometimes when they update this app it will strip you of anywhere 2 to 4 days of walk counts. Another way is if you don’t look at your steps for a few days it sometimes doesn’t bother to count your steps. I work at Walmart I average anywhere between 15,000 to 25,000 steps, sometimes when don’t look at my counts for a few days then I’ll look at this app and find that it didn’t count my steps for some of those days while the other 2 step counting apps I have did count them. The achievements are a great idea but they get less encouraging as you go along. It’s now taking months to go on to the next achievements. Like I said earlier I walk 15,000 to 25,000 steps a day I usually walk over a 100,000 steps a week, if it’s taking me this long to get to my next achievement I can only imagine how long it would take for individuals who are trying for the 10,000. Another Edit: with the most resent update they striped away over a months worth of steps🫤🙄 update im probably gonna delete this app soon. The things I’ve stated earlier hasn’t gotten better infact it’s gotten worse. I’m gonna be bummed to loose my achievements but this app just isn’t worth it.

“If it’s not broken - break it!” is the motto of one of the developers who is part of the team now in charge of Stepz, and it’s exactly what they have done with what used to be a favorite app. You are constantly bombarded with loud and intrusive ads that make using Stepz a nightmare. You get those more or less every time you switch to the app. It’s very careless to have that on an app that people use when they are physically active. It’s not just annoying and frustrating, it’s also distracting and can be a safety hazard, showing a high degree of disregard for the users from the developers. Apparently the permanent ad bar on the Stepz screen was not enough for them. What you get for all this is a very questionable aesthetics update and lots of distinction which the pre-2019 version didn’t have - your monthly, yearly, etc, totals are always miscounted after midnight. To fix it you must 1) open the app 2) force close the app 3) reopen the app (yay, ads); if you ever travel to a different time zone all your data gets totally corrupted and you have to download it from....the free in-built step counter that comes with your phone! Each and every time! And one wonders why they demand those outrageous prices for “the full experience”. All of this has been the same for quite some time now, so obviously the developer does not care for us, users of Stepz.

I downloaded this app during the summer and checked it every day through fall and winter. Overall, i find it really encouraging to know that i walked 4 or 5 miles on days when i haven’t taken time to “work out” but I’ve been busy/on my feet throughout the day. Having the data also gives me an incentive to walk at least as much as I did on other days within the last week. But I just deleted the app last night because the last update screwed up my data. On Friday I had more than 10K steps, and on Saturday I barely had any because my phone battery was dead most of the day. after the update it showed Wednesday as having more than 12K steps but barely any for Thursday Friday or Saturday, like the one really low day was stretched out to three. I’m also skeptical about the accuracy because there have been times that i was sitting on the bus or subway for a while, and the step counter went up before I stood up. I’m not sure if I’ll download the same app to see if that fixes it or just try a different app.

Stepz has more ads than any other app I have ever used. The cost to stop the ads is ridiculous especially for an app that took a giant step backwards with its “improvements.” Color scheme and readability due to the washed-out colors is terrible. Over-all display of data including every facet of miles/steps data displays are now awful. Ads pop up at almost every touch of the screen and are very difficult to close. Video ads, that are way too loud and are just plain obnoxious constantly pop up as well. I realize there will be a, “we’re sorry you’re not enjoying our app and here are the reasons why you should be” response to my critique but it just doesn’t cut it. I’ve read all the reviews which are dead-on and the responses which are weak. If you don’t have this app, don’t waste your time getting it. The frustration level it creates just isn’t worth it. I gave it try after try with all the downgrading it’s gone through and now I’m done. There is no redeeming value for using Stepz at this point and without a major overhaul it will end up in the pile of once good apps turned bad that no one uses anymore!

This app has a good basic design but its primary flaws haven't been addressed after years of weekly app updates. There's no dark mode long after most apps have added one. There are no options for modern control center or lock screen widgets. The number of steps is always higher than the amount displayed by Apple's own Health app or most other step counter apps. The app doesn't reset for the current day and shows inaccurate totals for every category, requiring me to force quit the app and relaunch it almost every morning. As I write this I can't actually use the app after the latest update because it shows "Please wait while we finish importing your history" and a progress bar that never ends. This happens at least once a week. Waiting five minutes and force quitting the app doesn't help. Deleting and reinstalling it hasn't helped either.

This app used to be great. It was easily 4-5 stars. Then they changed the interface a few months ago and now it’s horrible. 1) Before, you could see your goal AND number of EXACT steps achieved for the day on one screen. Now you have to look at 2 screens for the same info. 2) You use to get the EXACT steps achieved above the graphics so you could tell at a glance what you did different days of the week. Now you have to tap on each bar to see that # at the top for a single day. You have to tap each bar to get the steps for that day. 3) There is a pop-ad EVERY TIME you touch the screen for whatever reason. I get you need to make money, but REALLY??? 4) You used to see the entire last 7 days by default. Now you have to scroll in order to see that ... along with another ad pop-up. 5) The washed out colors are horrible. The vibrant ones were much more pleasing to the eye. I’m so disgusted, it’s getting deleted after happily using it several years.

Update (after 1 year’s use): The ads are intrusive—full-screen with blaring sound and no way to set default to silent. The ad screen stays open after timed animation and is difficult to close w/o inadvertently being pushed to websites or app store. —Therefore I no longer look at app during my walks—I ask my walking buddy for her step count instead. Too bad. I’ve also noticed flakey app behavior—periodic disappearance of my step goal or failure to register a day’s steps; sometimes counting one day’s steps as 2 days. Disappointing. I like the app’s features (see first review below), but I now avoid looking at app except once at end of day. I used to look at small ads on app dashboard; now they disrupt app use so much that I use the app much less. ———- Earlier review: I’ve used the free app for 4 months as a pedometer. I like the easy-to-read display of current & recent days’ activity, esp the weekly average. I am a light user and can’t justify spending $50+ a year for a subscription (that price is just under a low-end fitbit with accompanying app). After a recent update, full-screen ads regularly pop up during app use—one had sound that I couldn’t lower, which was really aggravating. I didn’t mind in-screen ads, which I sometimes find relevant, but the new full-screen ones are so disruptive.

This is actually an updated review from one I gave a few weeks ago. I was complaining about the bugs in the app with incorrect data and a few other items. After leaving the review I noticed a follow up from one of the developers saying they had had an update that fixed a lot of the bugs so I thought I’d try updating it and see if it fixed any of them. So I deleted the app and reinstalled it (why it didn’t automatically update like the rest of my apps, and yes it’s on auto update, is a good question but one I’ll leave for later). So, after running the new app the developer was correct, those bugs are fixed. BUT, now there are so many ads that pop up it’s basically unusable! I just left it the app when an ad came up where there was no way to get out of it! Seriously! They had a really nice little app that they have screwed up so bad it’s unusable. Sad. So DONT WASTE YOUR TIME ON THIS APP. GO FIND A BETTER ONE. -Rob

I used to love this Stepz app until I was unable to check my mileage and other factors because of annoying ads that were impossible to X out and rendered this app useless in real time! I understand the necessity of advertising to support your business model however allowing this intentional ridiculous design to impede the purpose of this app in order to encourage paid subscriptions is extremely upsetting and I would never respond to any of those ads on general principle alone. If your purpose is to annoy your users by posting ridiculous ads that aren’t even appealing or relevant you’ve accomplished your goal. I think that you personally would feel the same way if you were out walking and couldn’t utilize this app which used to be much more user friendly. Something to consider.

This app challenged me to walk more. It is a simple yet powerful app. The best feature is the automatic goal setting. If you don't take 10,000 steps a day, this setting will ease you into that goal and encourage to to go beyond. However, I have a complaint. I encouraged my husband to get this app. Instead of being able to buy the app there is now a subscription! And what a rate! Really? So many apps developers have become greedy. This app is great but I’m not sure it’s worth such a rate and with the black cloud of a recession or worse looming over our country there will be many that won’t be able to afford it. In addition to that, the ads are so in your face the app is not worth having without the subscription. The app itself is worth 5+ stars but because of the high subscription rate and the in-your-face ads, I have dropped the rating down to 2 stars.

I used Stepz every day for about three years and enjoyed it. The upgrade ruined my experience and has made me seek a different app for counting steps. I understand that I may need to look at ads if I want to use the free version, but I am not willing to tolerate gambling ads that play with no way to exit them. Banner ads OK. Video ads or gameplay ads that play over and over again and can’t be exited without exiting the app? Nope. Plus the app stopped counting my steps accurately. Whole days were missed. This is not acceptable and so I’m going to move onto a different app. unfortunately there is no way to export my data from Stepz so that is three years of walking 10,000 steps a day that is lost from my step counting history. If the subscription fee had been more reasonable, I would have subscribed and paid for the app. But the subscription fee is far too high for me to consider.

I used this app for quite some time, and liked it. Then suddenly I started getting ads that popped up so fast I couldn’t push the H first even if I was poised and ready. I usually have to press the x on the as 3-5 times to get it to close. Yesterday I got a new phone and when the ads open they start playing a video with loud audio, even if my phone volume was set low. I can’t stop them without exiting and clearing the app. I’ve been climbing stairs a lot, and it doesn’t show. Last week one day I went up and down a staircase 15 times. A half hour later when I looked at the app, it said I had climbed 2 that day. I know I had more than that in my house. Needless to say, I will delete this app. I wrote a complaint not too long ago, but never heard a solution and as of yesterday it is worse than before. Bye-bye!

Why are you forcing me to pay weekly for something I’ve already paid for once? This app used to be amazing and now I’m going to have to delete it. I refuse to pay $3 a WEEK for something my phone, and countless other apps would do for free! On top of that, I emailed you guys three times about not being able to recover my initial account and you NEVER RESPONDED. Thank goodness for my password book because i never would’ve recovered my account. And now that I’ve recovered my account, you don’t even offer the option to DELETE IT!!! so my information will just be sitting out in space for God knows how long. I wish i never downloaded this thing. Im definitely deleting it and removing it from my phone today. You should at least offer a basic option and then move up to premium for those who can afford it, but instead you want to FORCE all of us to pay for it. That’s greed.

I’ve had this app for several years. A couple of things I wish it had (thus the 2 star review). I wish it had the ability to stop accumulating steps or pause recording steps. When I mow on my riding mower it thinks I’m walking. I could not take the phone with me but I like listening to music while I mow. I also wish it had the ability to record a session of walking. Ie. if I’ve accumulated 233 steps so far I’d love the ability to record a session from zero but still have a daily accumulated steps. Kind of like a stopwatch does for time. Hope this makes sense. Also there are too many ads for the free version. Do you have a version of this with just the features of the basic version for a descent fee? $4/wk is $208/year. I’d be willing to pay you $70/yr but $208 is way too much.

I’ve used the app for years and does what it is supposed to do. 5 stars for that. I used to be annoyed by complaints from users about advertisements in an app when they were getting an app for free, but you’ve taken annoying ads up a notch. They pop up on every screen or touch and actually stop what you are doing. Annoying is one thing, but hindrance reduces functionality. Some ads have a large no thanks button at the bottom to clear the screen and get back to what you were looking at, but most have a tiny x tucked in the upper left corner of the screen which takes multiple attempts to properly detect I am pressing it (yes, most likely my phone case in the way and fat thumbs). Reduced rating simply for this reason

Not happy with the new app. Do not like the fact you can no longer set the step length. I spent time fine tuning the old step length such that in a 4 mile walk I had my number of steps within 50-75 steps of the actual total. In addition in a four day span the number of steps recorded are bogus. One day showed Zero steps although I walked over 5 miles. The other days on either side only recorded 3200 and 3300 steps when again I walked over 5 miles each day. My step count should be 2000 steps per mile. With this new App I just walked the same 4 miles I have been walking for 3 years, the previous App recorded 8000 +/- steps and 4 miles. The new app recorded 8960 steps and 3.5 miles. Not even close! Not accurate at all.

Isn’t the whole point of paying for an application so that you don’t have to deal with annoying and unwanted ads every time you open the application? I never had ads on this app before, yet all the sudden I’m getting bombarded with them every time I open the app now! I will be canceling! My subscription is still in tact so I’m not getting ads due to non payment. I refuse to pay to use an app only to have ads & commercials shoved down my throat…no thank you! I just want to open the app and see how many steps I have really quick, instead of having to patiently wait for these stupid commercials to play out! I can use a free app if I want ads, and save my money! Do not pay for this app unless you love paying money only to see the same repetitive ads. Smh

This used to be my go-to step counter app but a recent update (as others have pointed out) has made the app unwieldy, more difficult to use (more scrolling instead of all on one screen) and today 1.2 miles in to my walk - the app told me I had take 250 steps. Fortunately I had another exercise app installed that gave me an accurate count of 1.2 miles not .01 miles. A very big difference. In closing, this app no longer counts steps. The developers updated this into irrelevance & missed major bugs that defeat the very purpose of this app. Very poor & very inconsiderate to users. One can only guess how poor the update testing was. Turning to other apps. I suggest those reading this do the same. I see the developers to their credit are answering the many new negative reviews. To them I can only say do not forget the whole point of your app which is to count steps.

This app decides when it wants to shut down. I’ve been using it for years and every so often it just stops working and you lose all of your data. This morning it would not open. I shut my phone off and turned it on seven times. Then I uninstalled and reinstalled it and it couldn’t load. It’s frustrating if you’re a runner and you’re using this to see the distance that you’ve gone. Now I can’t even open up the settings because that is not working either. I’ve actually tried contacting the developer several times over the past years and all of their suggestions don’t work. Whoever developed this app needs to go back to school and figure out how to help customers when their app malfunctions. Now all of the running, but I’m down over the past two years is gone

I just got a new Apple Watch 6 and I had Stepz on my phone. So I was excited to try walking with my watch on. I walked about 1000 steps— my results are zero on my watch. I walked a little more, it still says zero. I go back to my apartment where my phone is, and I open the app. It now says that I walked so many steps. I look at my watch and all of a sudden all the steps show up. Do I have to carry my phone with me and use the app on the phone in order to look at the steps I have walked? It kind of ruins the use of the watch as a pedometer and phone if you have to carry the phone everywhere with you while wearing the watch. Can you not get an immediate reading on the watch?

Overall the app is great; however, from time to time it will lose a day of data. Powering the iPhone off devv and on normally works - not this time h. I cannot get the 20k+ steps walked last Friday. 12/27. How can I get that fixed in order to have accurate data? Thanks. Today is Jan 9th and have noticed that once again have lost the previous 5 days of data. Power f in and off did not work. Very frustrating. Have deleted the app whichi was I means all of my past 4 years kicks by by TVof data is gone. I used to love this app. Can you fix the bugs or what ever is causing the data to disappear? Lost 4 more days of dada in May. Powering the phone off and on does not always work. Still am missing about 5 days worth of steps. Very aggregating.

I’ve used the paid version for years. It just did what it was supposed to do. The latest version made the usability worse, but most significantly it also now sometimes shows zero steps for some days. I haven’t figured out the pattern for it. But I disliked the interface changes enough that I installed a couple more pedometer apps, and they don’t have this issue. The worst part is that I don’t like these other apps as much as the old version of Stepz. I don’t need confetti animations, or my step progress visualized as liquid sloshing in a round tank. (Is liquid height still linear with progress?) So now I’m left with the health app. Which is functional, but isn’t as simple and focused as a dedicated pedometer. The step count as the round notification badge was a great feature. Update: deleted stepz. And no, I don’t want to email you at bendingspoons so you can personally respond with boilerplate explanation of why I should pay $150/year for a step counter, which the health app provides for free. I’m a software developer, and I always buy the paid version of an app. But I’ll never pay a recurring rental fee. Not for photoshop, and certainly not for stepz. And stepz wants to charge MORE than adobe does for photoshop + Lightroom. Madness!

I would give this ZERO - 0 - stars if possible. This was once one of my favorite apps for counting steps and monitoring physical activity. Recent ‘updates’ and so-called ‘improvements’ have now made it one of my most hated. Deleting as soon as this review completed. We all understand App development and maintenance is a business and needs to be profitable. BUT... the number of ads, games, videos and pictures (some of which are offensive in both content and noise level) is utterly ridiculous. And your supposed subscription ‘fee’ is absurd. Even though I could afford it, I would never purchase it as you have completely violated my confidence in the quality aspects of your product. You will soon (if not already) be amongst the many failed companies who have taken a great program and trashed it. Another one bites the dust. :-(

Wow, at $12 per month for a step counter this new version’s premium features should be life changing. Nope, unless you consider that many people will be switching to another step counter. I originally used this app for its simplicity and clean design, and a local only step counter without all of the extra social and awards crap, but that has changed. I can’t imagine anyone paying $2.99 a week to add an icon badge and remove Advertisements for any App that is mostly a UI for the builtin step counter. “We currently offer the following auto-renewing subscription option: 1 week of free trial followed by $2.99 per week. By subscribing, you get unlimited access to all our premium features (historical data, advanced stats, widget, achievements, icon badge) and you will have a fully ad-free experience.”

I have been using Stepz for four years and enjoy it very much. However lately it is not been able to show the steps that I’ve taken in grout form. The newer versions do not seem to work on my iPhone 6s. Updates in the program should still allow it to function the way it did originally, but that is not the case. I guess the updated versions do not work on older iPhone software. However I like the graphics that they use. The software says I need to enable the health app and I have enabled it but it does not seem to recognize the command so I’m going to have to look to buying another car application rather than Stepz. Sorry.

I loved the old version. I keep my phone with me and look at it throughout the day. In this new version the update dropped ALL the steps from Wednesday, April 12, breaking a 10-month streak for me. The steps are all there perfect in the health app. I’ve tried reimporting history four times to no avail. Even weirder, the small number on the icon is one off from the step counter in the app—every time. Hopefully they get it fixed. Bummer the did no QC before releasing it to the public. Lowered my review to a **. I contacted the tech support about my problems. They’ve asked for information three times without making one suggestion for how to fix it. 2.1.7 is no better than 2.1.4. Reimporting history still didn’t work. Also, now I can’t get the auto goal to actually work correctly. It doesn’t come up with the darker column that represents what you’re trying to get to. Developers have managed to mess up an app that used to work great!!! 2.1.8 - Every version seems to get worse. Reimporting still worthless. Now I have to manually set the step goal every day in order to see the darker column. Do the developers every try these updates out before pushing them out? And still no communication with any possible solutions for the import issues from tech support. Got to drop it to 1-star. I’ve had my goal set at 10k for more than a year. Yesterday I get red with 11k. App won’t reset the goals. Update on version 3.2–still doesn’t work. Have to manually reset my 10k goal every day. Version 3.3. Worst update yet. Design looks nice but app is reporting a several hundred step count higher number than the actual health app. The other recent updates were unstable, but at least the step count was accurate. This one is completely wrong and unusable.

I understand app need adds but to tell me that my phone is damaged !!

This is great app

Hate the ads Hate that the steps get stuck They get to between 10-16 thousand than stop. And it’s not me stopping walking Otherwise I really like this app

I don’t know what kind of scam is this that an app I have been using for 7 years decided out of nowhere to make it a subscription and not an affordable one without offering any means to retrieve your data to transfer to a more reasonable podomèter. Really hope you looses all your subscriber

Sometimes the app doesn’t open. It’s like it’s searching for data. Wi-Fi is on.

I dont mind watching a few ads to support the app however, when I try to exit the ad after it’s finished, the ad freezes! Ive been using this app for years and this is a recent issue. Please fix this.

Why did you put ads into it! I pay for the App but now everyone I open it I have to watch ads. And I open it 50 times a day!

Works well enough. App freezes nearly every time when trying to open it. Sluggishly slow communication to Apple Watch app.

I understand the ads and the need for app developers to have them in their apps but man oh man, overdone with Stepz. Have banner ads and stop or limit the video ads that just keep taking you to another ad page when you click X or fast forward - when it allows you. The ads are ridiculous in this app. Looking for another step counting app. App deleted. Waiting for an ad to load is getting longer and longer.

Over all I really like this app. But there are way too many ads I have to wait to finish before I can see my steps.

S can can xxz

Got scammed by the Stepz app

Ads are annoying. Sometimes I have to reboot my phone to get out of an ad. Not interested in paying not to have ads. Just had knee surgery and currently looking for an alternative app or other means of tracking activity.

Sometimes the ads are a full minute before you can check the number of daily steps. Ridiculous

Je veux pas m’abonner

I used to love it but now it’s all long ads before you can see your steps. And you need to watch the whole thing. Sorry you lost me.

Every day I try to gain my goal with the help of stepz. جزا کُمُ اللّٰہ تعا لیٰ واحسن الچزاء Thanks. Stepz Very bad counting