Fongo Inc.Fongo Works For Business Customer Service
- Fongo Works for Business Customer Service
- Fongo Works for Business App Comments & Reviews (2026)
- Fongo Works for Business iPhone Images
- Fongo Works for Business iPad Images
Extend your Fongo Works cloud-based phone system with the companion app.
You must have an active Fongo Works account (created at www.fongoworks.com) to use this app.
Identify Incoming Calls
• Visually decipher between personal calls and business calls
Caller ID Options
• Call-out publicly from any of your business’s phone numbers, or privately.
Message Team Members
• Use the instant messaging feature for internal chats with your team
View Call History
• See past calls you answered, and calls you missed
Conference Calls
• Instantly enter your system’s conference calling service
Check Voicemail
• Listen to your extension’s voicemails or share them via email, all within the app
Note: The login credentials to sign into the Fongo Works mobile app are not the same as the credentials used to sign in to your online dashboard.
Have your Fongo Works group manager activate the app on the Fongo Works management dashboard to get your Fongo Works app login credentials.
IMPORTANT
• Stable internet is required with download/upload speeds of over 2 Mbps
• If you disable notifications, you will not receive incoming calls or texts
• For 911 calls, use your device’s built-in phone app (no SIM card required)
Need help? Tap 'Support' in the app. Have feedback? Let us know through the app.
FOLLOW US
• Facebook: fongomobile
• Instagram: @fongo_mobile
• TikTok: @fongo_mobile
• Twitter: @Fongo_Mobile
Terms of Use: https://www.fongo.com/about/legal/terms/
Acceptable Use: https://www.fongo.com/about/legal/acceptable-use/
Privacy Policy: https://www.fongo.com/about/legal/privacy/
9-1-1 Terms: https://www.fongo.com/about/legal/fongo-911/
Fongo Works for Business App Comments & Reviews
Fongo Works for Business Positive Reviews
Perfect solutionGreat way to make and receive business calls on my cell without using my personal number.Version: 2023.5.1
Great alternative to classic phone and systemThis app works great but the design seems so amateur. The service seems reliable and the quality is good for business use. Definitely would recommend as a good phone system for starting businesses..Version: 2023.5
Functional, low price, and so far reliable!I’d say a fantastic Canadian company. We use it for our small business. It’s got all the great features such as auto attendant, Hunt group, extensions, messaging through the app between extensions, voice quality is flawless on LTE or Wi-Fi, works with Siri calls, the portal was easy to set up, the support was quite responsive. No complaints!.Version: 2022.12
Great business app for virtual numberUse it for my crews. Multiple extension allows us to just use one number and redirects calls to the right people. Wish there is a way to allow texting reply from the main number on the app rather than forwarding to signup number..Version: 4.0
Great ServiceThis is a great service. All in all it works well for my business. The one thing I have a hard time with is entering phone numbers. It misses numbers sometimes. It might just be my phone but I don’t have a problem with dialling from the regular phone app..Version: 2022.6
Works great. free version still goodWorks amazing. I never expected to find something this good for just getting off the ground and not making money. This I am amazing app. Download it now set it up and you won’t regret it..Version: 3.11.13
GlitchyIt is a great app and I enjoy it when it works. I’m having difficultiesWith its functionality. The application seems to not work as it should. The call end button doesn’t end the call immediately. The timer can sometimes go on for 20 seconds afterwards. Sometimes calls just drop. Sometimes when I call it doesn’t go through even if I repeat it three times.If I persist the call eventually go through.Version: 3.11.13
Ring delay before voice mailIt would be nice to have possibility to add ring delay before voice mail.Version: 3.11.3
IncredibleAbsolutely incredible app. Sure it has some bugs like any app but their support team so so dedicated to the best service possible. Thank you FONGO!!!!.Version: 3.9.35
No SMS with external numbersI test drove Fongo Works as I have a Fongo number that I use frequently for personal use. I thought that it would be similar. I need texting for my company, but it’s only available intra-office. Meaning only between staff members. There’s also no ability to call and go directly to a live person (at least I couldn’t find it.) I’m sad that I can’t choose Fongo based solely on not having SMS ability. I had to look elsewhere to have my 1-800 number supported with texting ability. I hope Fongo adds texting from anywhere soon as it’s a key feature of my company’s phone line. Otherwise, it’s a functional app that has some security features built into it, such as verifying an app rather than logging into it for the first time..Version: 3.10.17
Why do you not allow the ability to receive external SMS?The overall functionality is 4/5 - in this day and age, many people reaches out by using SMS. This app does not allow you to receive text messages (SMS), unless the sending party is also a FongoWorks user, which significantly diminished the texting functionality substantially..Version: 3.10.4
Great app!Had been using it for business for a while, works great. Great idea and great development!.Version: 3.9.30
AMAZING!!!!!OMG, so I just set up my business number to forward to Fongo, created extensions, individual voicemails, receptionist, emergency lines, customized how calls are received and transferred. Then I played around with incoming calls and I love the ability to transfer to another line from within the app. It’s free and genius! Thank you FONGO!!!! Please, don’t stop, don’t bankrupt or sell the service, it’s perfect. I’m gonna make sure all my friends know about it and spread the word. I love that it’s Canadian. I hate that there is no one to call (customer service), but the email response is quite prompt. Highly recommend to anyone with small business, who wants to inflate their professional appearance and customize their free virtual receptionist. 300% recommend!!!!!.Version: 3.9.26
Several years now...Ever since Fongo took over this app, I have been nothing but completely happy with the app and quality of calls. Adding more local numbers all the time, free calls are king!.Version: 3.9.17
Awesome service!Fongo Works is perfect for a new business or start-up. I have been using their services for a few months with zero issues. The virtual assistant and voicemail features are truly amazing. My only recommendation would be to add txt msg support. You cannot receive txt msgs at all and as a new business, i might be missing out on potential sales if i cannot see incoming txts. Please add an option to see incoming msgs at a minimum! Thank you,.Version: 3.9.25
AwesomeGreat.Version: 3.9.16
AppAmazing app highly recommend..Version: 3.9.13
Keep it upI'm reviewing Because this company deserve to be praised. A Canadian based company which is serving consumers since 7-8 years I guess and I used their app Fongo and now I tried "works" and it's free which is very rare in business market providing VoIP calls free at least I couldn't find one yet. Since it's a brand new app and pretty stable and straight forward customization as you need , BUT Some features are missing and I hope that Dev will update and bring some new features in it would easily convince business owners to move to Fongo for sure. - Greetings setup with uploading audio file not only my own live voice recording. - Music on hold while customer is on hold. - Call recording feature I'll happily pay few extra $ for this feature. - extensions are a very good feature but what if a company doesn't need extensions the call should directly rings the forwarded given number without prompting a caller to press any key. - Virtual fax and fax number addition would be more professional. - For efficient business customer service is very important I understand you guys may be can't afford at the moment to have phone customer service but email replies should be very quick so the business owners feel comfortable. By this Long review I hope developers read it and bring some of my requested features in the next update I'll for sure be the happy customer to port my company numbers to Fongo..Version: 3.9.14
Using Fongo for yearsBest app. Always got a 514 number too..Version: 2026.6.1
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