OfficeSuite Docs & PDF Editor Customer Service

OfficeSuite docs & PDF editor Positive Reviews

I met my “hero” today!Virtually, that is! Tod came to the rescue. Being a fairly new user of OfficeSuite on my iPad, some basics escaped me. I hunted through the documents and help pages and simply couldn’t find answers to my questions. I sent emails and got some answers, some partial answers. But for weeks I continued to wait for 2 questions - simple, I thought - went unanswered. Thank I found a phone number: almost non-existent in this digital world. I found the number, left a message, and Tod called me very next day! I was not only excited, I was able to speak real words to a real person and find out things I was unaware of and, of course, I got the answers to the questions and I’m on my way to work much more efficiently than I have been able to do. So now I love my MobiSystems OfficeSuite even more than before and I have found my new hero: Tod! Thank you so much Tod!!! It’s important to be able to talk to someone. I’m not a savvy user and don’t always know how to use the right words when describing issues. Tod: these are for you! ⭐️⭐️⭐️⭐️⭐️.Catsmeow714Version: 8.5.1

Best Typing App I Have FoundUpdated Review: I was able to restore my previous purchase and am no longer receiving the ads. I actually like this App a lot and would love to give it 5 stars, but there are just a couple of things that I would like to have in order to rate it 5 stars. One would be to have a shortcut key to insert page break. There used to be an icon on the bottom of the page, however it disappeared, I think, because Apple no longer supports this App. Although, I can and do still use this App on my iPad. Two, I would love to have the ability to keep a paragraph from splitting at the bottom of a page with one one word or one line of text going to the next page. Microsoft calls this option window/orphan and when selected it prevents this from happening by forcing at least two lines of text to the next page. Overall, this is a good App and I use it a lot as I do a lot of typing and would definitely recommend it to others..RogersChildVersion: 8.3

Bravo for this Free Awesome App :)Great app love it even might pay for it while yes there is a pop up ad but it is there’s to buy the full app but it’s not popping up like crazy never while editing my papers only when in the menu and it’s just a pop up so click the X to close no Ads that play 15-45 seconds or anything like that so no complaints here. FYI I also have word not paying for it the free one is just annoying as using the computer this is way better and i will most likely just delete ms word app. Great job and thanks for not charging a arm and a leg and the best part is i can save in so many formats even docx not like most they will have there own specific document like obt or whatever so you can save it in then maybe txt not this one give it a try it’s everything and the only word document application you need promise!!!! :).D.GurlVersion: 7.6.1

Mostly good. I’m annoyed about one thing.Definitely MUCH better than MS Word. I still want the “Hightower” font, but at least this word processor has better tech support, with all the comparatively same features as Word. I’m writing my next novels with this word processor, microsoft doesn’t seem to care at all about their customers. My most irritated complaint for Mobisystems, was about a problem that seemed related to losing some changes in documents, which may have been due to the “undo” function. It’s been awhile, and I haven’t seen that again. So now the biggest gripe I have is about how, every time I’m writing in my documents, if I close my phone’s screen for even less than half a minute, reopening this word processor brings me back to a “zoomed-out” view of my document. I find it extremely annoying if the text is extending off the screen, so I want a setting for “fit-to-screen,” as default..MacToirneachVersion: 11.4

Simply MarvelousThis app is the very best tool to have whether it be for just Word documents, Excel files, viewing power point presentations or what have you because the benefits far far outweigh the cost of the application. I will say though that arguably the best part of this app is it’s seamless ability to integrate non-word and the other types of office files into their appropriate programs. Not to mention the incredible ease of mobile use therein! In my opinion even though there is really no difference versus the desktop versions of the programs, the developers have beautifully made these mobile versions much much easier to use than their big-brother desktop versions and I’ve yet to encounter an issue with any component (something the desktop versions can never say) and that’s if I ever do have an issue. 10/10.Caleb The Theatre GeekVersion: 7.3

Good job on customer serviceOld review: In the past, I used to use the pro version of the app, and enjoyed it. When that got discontinued, I heard that you could still use the pro version if you installed the free version and then signed in via the account. However, now whenever I use the free version and sign in, it does nothing. I get ads, and have lost most of the features I used to get with the pro version. I tried signing out and signing back in, no dice. Edit: After about 4-5 days (3 business days b/c I wrote the reivew on a Saturday), I received an email from Mobisystems asking me to email them my email address to confirm that I had a pro account with them. After doing so, I was able to get my old pro account back within I guess 2-3 hours. So I was able to have no ads, and mark my pdfs like before. Good job, Mobisystems. I will update my review from 1 stars to 4 stars accordingly..ReCharredSighVersion: 7.3

Misleading advertisementI bought this app, but later they wanted me to upgrade it and I refused it (I’m just light user)! They PREVENT me to go to my data and say it’s wrong password! I will call APLE for this app keeping my data as a hostage! It is very dangerous, because if you don’t pay it you loose it! Like mafia they lock your disk and prevent you access to it! UPGRADE OF MY REVIEW! They did something even worse! They deleted my files with Dropbox by upgrading and without knowing me! Probably they want me to upgrade for monthly subscription that way! Bad, bad, bad, really bad and dishonest developers! I’m going to search different solution and drop of using this app, even I paid for! I guess, many users will do the same! Yes, my saying: CRIMINALS for them is right word!.GinoTheGreatVersion: 8.4

Great substitute for WordIf you work in MS Word often needing to view info on multiple documents at a time, this app is a must have. It recognizes Word styles and can connect to OneDrive. It’s packed full of features and doesn’t rely on an internet connection for data collecting that can crash Word or prevent saving. Since Word limits the amount of documents you can have open at one time, it’s a must have to view or work on more than one document at a time. Troubles maintaining all formatting if copying or saving in Doc or Docx formats can happen so save org. Such loss also occurs if copying in Onedrive, but seems specific to IPad. If I open on PC later, haven’t had any problems. If you have no need for subscription to Word, don’t hesitate. Even though I bought Pro Suite I still deal with daily ads to join their cloud subscription. Deducting one star for those constant ads..Genre walkerVersion: 7.1

WAY better than Documents to Go!!For years I've been looking for an app better than documents to go. An app that works smoothly, opens all my files with their various settings and options, and didn't have that annoying upload wheel every three seconds. This is the app that finally set me free from documents to go! Office suite is cleaner, prettier, and works much faster. I compared it to the native MS excel and word and there's no comparison. It is more functional, familiar, and intuitive than MS's own apps! So impressed I bought the paid pro version after 10 minutes of use. Wrote this review after a week. No problems at all, and I use a lot of complicated spreadsheets too (conditional formatting, averages, countA, sumif, and so on)..Kirk1234Version: 5.6

What Happened!!!I am giving 4 stars because at one time this app made my life so easy it used to do everything . My app no longer works i have submitted many support tickets with no reference number given and no response. At this point i give up. No one will respond to help me there are no updates on the App Store. I have a paid subscription and have used this app for almost 2 yrs and it has really helped my businesses because i could do everything right here but it no longer works and no one in support will respond and my last review was apparently deleted. I give up there aren’t any apps that do what OfficeSuite can do. I wasn’t given a ticket number..Sunny lovettVersion: 7.4

Provides a real service.*updated*There are limitations that can and can’t be fixed. With that said. I was able to complete a full semester of on line school without a computer. Projects, papers, and presentations. The impossibility of online classes(after my computer self destructed from a virus) became an easy and, let’s face it, very affordable solution. Thank you Microsoft! I will name my second child after you. *Microsoft is still delivering. And by the way my second child, our little Microft (short for Microsoft) is doing great. I recently had to make a spreadsheet at my new job to keep up with an inventory list for a new stockroom. Excel has been a true asset. Nothing but gratitude.*.Gonzo's Revenge!!!Version: 9.10

Excellent For Creating Presentations and Papers (DocumentsFar superior to Microsoft Office 365 or Apple Equivalents on an iPad. Almost as productive as using Microsoft Office on a Windows platform. I am continually using Office Suite to prepare Presentations for Graduate level lectures and accompany DiscussionGuides. I would prefer availability of a few more Design formats similar to those available on PowerPoint, but no big deal. It’s the nature of every computer system to have temporary / occasional bugs, but they disappear quickly. Enables me to use my iPad with the excellent Apple Magic Keyboard versus a Microsoft Windows tablet — albeit more costly hardware , but with better access to the internet and 5G availability. Office Suite is competitively priced. A great combination..CliffB66Version: 10.9.3

Office Suite Mobi versionThis is a good solid version of a group of apps that used to be exclusively Microsoft products. My only problem - since I also have the MS version - is knowing WHICH one I am using at any given time and knowing WHERE in the heck I have stored important information!! After so many years (I am 72 and I have been using Microsoft products since the introduction of Windows - actually before since I had Microsoft Word and MS Excel even before the advent of Windows - on my old 20 meg hard drive Mac SE). — anyway, after so many years there are a LOT of files out there. Wonder if “the cloud” will ever “fall apart” due to sheer weight?! Confusion??.164PoinsVersion: 8.4.3

Used to be great...I used to love this app. But after their announcement that they are going to transfer to OfficeSuite, now they force you to buy a yearly membership if you want to get rid of their adds, I had paid for the Pro version before and I sent 5 different emails with proof of my previous purchase and yet I had no one getting back with me...and it keeps telling me to upgrade to a yearly membership...it sound like greed to me, I don’t recommend it anymore. Update: After two weeks of trying to restore my purchase, it finally restored my account and I am able to use it without the adds..Charrua GalvanVersion: 6.6

OfficeSuiteThis is a great software, I did not give it 5 stars due to its conversion from Excel issues. When you convert a file from Excel you will have to work the formatting, especially the cell color and line formats. Even if your Excel file has no color highlighting in the cells, it will when it is converted to OfficeSuit, the cell color / spreadsheet will be unusable till fixed. Other then this issue, it is a good piece of software. I would defiantly recommend.DhkttvbiyrtiVersion: 7.5

Desktop Agile Mobile AppSo often inferior documents have been sent from a mobile device when communicating with high-profile clients. This often leads the client to have a diminished impression of the individual and/or organization sending the document. This suite of business tools solves the problem when only mobile devices are available at a time when quality and time is of the essence..OCDPowerSystemsVersion: 10.6

Great App and Awesome Customer ServiceI currently use OfficeSuite on both my iPad and iPhone most for Spreadsheets, Presentations, and Documents. Mobisystems is a great platform to get things done. Works similarly to the real products at a fraction of the cost. The customer service is outstanding. The usually respond within 24 hours, to give an answer or ask more questions. Any issues are fixed within the next app update..RITwinsVersion: 11.4.1

Constant Nags to UpgradeDon't get me wrong, this is a great app and seems very stable. After much searching, it was the only one I could find that has all the functionality I need. But I don't need any of the functionality of the paid version. The constant nagging to upgrade is very annoying and it certainly isn't worth it to me to pay exorbitant subscription fees for functionality I don't need, just to get it to stop nagging me. I would otherwise give it 5 stars..Jww55434Version: 7.0

Love this appThink I don’t like is a contingent charges for this app. We’ve paid subscriptions we’ve paid the purchase price of the original software and it just seems like they just keep asking for buddy buddy buddy continuously. We were told will be purchased the original app that we would need to purchase any more but they found a way to continue to keep charging Microsoft users..Deb BrodrickVersion: 8.6.2

Do we want real reviews or fake ones?It takes time to research, explore, work out or investigate anything, both new and established. Maybe we live in a world where we are asked if we like something 2 minutes after downloading it, but the answer, in something that superficial, is fake. I’ll write a real review when I have something. Until then, this is modeled like desktop . . . And that isn’t bad..PoochPestVersion: 5.8

Was great until the update and subscriptionThis app used to be great for schoolwork. I payed for the pro version of office suite, and had access to all of the features. Then, they updated the app and made it a subscription. No warnings, and no “grandfather” for those who had already payed for the other app. It is absolutely ridiculous. I have 6 months left of school and I will NOT be paying for a subscription for that time. Not worth it since there are other apps available like google docs..AlexDancerrrVersion: 6.8

Good app; does what it claims; easy to useUpgraded to Premium. Overall very pleased. Use it to write blog posts in Word format and upload to Dropbox. Retrieve on my computer and upload to Wordpress. The paste function occasionally disappeared in Word but would reappear if I exited and reentered the app. That bug appears to have been fixed in the latest versions. Just started using spreadsheets. Also appear to be very good. Update: the development team continues to add features and the app performs very well. Integration with Dropbox is good..K8BRFVersion: 5.5

There are Better Alternatives (Personal Use)I’m unsure if Microsoft Office is an industry standard still but for my personal needs (on an iPhone only) there are better alternatives than me paying the subscription just to use Excel. I just want to make a spreadsheet for something reoccurring and it seems silly to me to use this if I have to pay a few USD for a subscription for one feature. This app is not for me, and I quickly was put behind a paywall where I couldn’t edit a spreadsheet unless I paid. No thank you!.Bell SephVersion: 10.8.1

Feature RequestsGreat app. Pretty happy, so far. It is missing 2 things I need. I will buy $15 OfficeSuite Pro if you add built-in thesaurus and auto word completion - including Learned words. I do not use Apple's soft keyboard (Swiftkey). I use handwriting keyboard called Myscript Stylus. I need auto-complete built into OfficeSuite. Press spacebar to accept suggested word. I would also like paid version to have shortcut for Spellcheck Whole Document and Thesaurus on extra keyboard row, and skip to bookmarks forward and backward. Need a button to select a word, sentence or paragraph near cursor, all at once. Also need Dark-mode in paid and free OfficeSuite, and choose autosave frequency. What's the difference between $15 Pro and $20 Premium apps? Thank you. If you plan to add these features, reply here, and put them in feature list of paid OfficeSuite when you do..Yeah - I said it!Version: 5.9.1

Issue with Excel docs not closing correctly in iOS 17I discovered an issue with Excel docs not closing correctly in iOS 17 and crashing the App. I reached out to the team and informed them of the issue and sent an example of what was happening. I got an immediate response and within a couple of days the issue was resolved! Great customer service and a great app! Thanks!.Mike and PeteVersion: 11.0

I’m getting used to itThe only thing I find difficult is converting from a windows based version to this. It’s not intuitive to figure out how to do some things that should be simple. For example. I copy and pasted something. Then wanted to copy something else, but it wouldn’t let me do that. I could only paste what I copied last. Finally discovered if I double tap a word, I could then copy the next thing..MbehoutxVersion: 9.1.1

Disappointed/ UPDATE ~FIXED the print problem 😍UPDATE~the new update has fixed my printing.. thank you I can now use one app to create my projects..happy I waited for the FIX.. 👍🏻 I have been using this app to create designs for my crafts, Since this new update.. my pictures Print distorted, waste of paper and ink for my laser printer.. it’s not cheap. The picture looks great till I go to print.. then it turns into a large pixelated mess.. there is a big problem within this app. My printer prints beautiful for anything else.. just not this new update.. could you look into this and see what’s going on..I had to send my project over to my printer app to print, which worked great.. And this app would be great if it had a rule at the top of the page to let you know the size it really is.. Thank you.Devoted consumerVersion: 6.8

Acharya NarenReally disappointing this App I bought years ago OfficeSuite Pro Version which said that time Pro version is for Lifetime. Then was using which was superb experience with work Pro Then last year may be they changed them Logos and them all upgraded version for IOS 13 i think And My Pro version DONE now with updated version they locked All my PRO version Facilities. How you guys was claiming for lifetime using when I bought then ?? How you guys can give troubles and break your reliability with your own words ?? Why we trust You more and just Pay for your GREEDS all time ?? Specially with APPLE, I didnt get this cheap things Before. I am So Sorry for such these words used but You guys only working with money and there is nothing your promises amd Liabilities Take Care with HONESTY pls....Naren NathVersion: 8.6.1

Excel SpreadsheetWe use the excel sheet quite often for any kind of bookwork that we need done. The functions that they have to use are very easy and if you do need help you can click on the help button and it will show you what to do. I always use this app to do my taxes and it is very easy to share it with my Tax accountant. I would recommend this App to anyone who has a need for accounting work..💜 Shirley 💜Version: 6.14

Editing documents on iPad.Every single time access to files is made to open, save or otherwise access, it defaults to the basic Locations instead of the last opened folder location. Quite annoying when said location is a folder on the iPad folders..Isk8fast2Version: 10.5

Price is a bit misleadingI suppose I shouldn't be surprised but it's $30 for a year that breaks down to 2.50 a mo. But you pay the 30 outright. Cool part is it does work on my win 10 computer as a part of that $30. The app itself is smooth and helps me write away from my desk. So, great app, but lost a star to advertising..BarnbanditVersion: 7.10

Good App getting left behind the timesI have been a long time user but OfficeSuite is falling way behind feature wise. How can a collaborative app not yet support SMB servers these days? The cloud services here are at least 3 years behind the times! No SFTP, no symbolic links. Very difficult sharing files. Within each document type editing is very good. Please work on file management! Short comings made worse by subscription pricing-not everyone needs pdf conversions.Elinks59Version: 8.1

ProductiveWorks just like it says. But it also says in the list of available features... “ Premium PDFs… Convert PDF to Word Excel and EPUB (available as part of OfficeSuite personal subscription) So I read this as I should be able to convert PDF docs to Word or Excel when I purchased this subscription but when I try to do it said I had to go premium?!?!!! And I have no idea what the “available as part of OfficeSuite person subscription” means? Can you explain it? Not real happy about this..Thelastoutlaw13Version: 5.9.10

Best bet for a good Microsoft Office alternativeWonderful alternative to Microsoft Office..Francis GilbertVersion: 7.0.1

DisappointedI purchased the PRO version of this app a few years ago. I was happy with the app, it mostly did everything I needed from it. MOBI has now ceased support for the app I purchased. When I inquired with them they told me to simply install the free version and my documents would migrate to the new app. I did this, and the documents did indeed migrate. The problem is I’m now bombarded with prompts to upgrade to the premium version of the app, and ads appear on every page I open. I can no longer work with the documents on my original app because they disappeared when they migrated to the new app, they weren’t simply copied over. My previous paid version of this app had none of these annoying distractions. Needless to say, I’m very unhappy with this..Waly.sVersion: 6.7

Takes time to get used to any new app or apps.I am quite enjoying Office Suite. Nice to be able to save in MS Office docs without exporting. The devious apps doing things a little differently but all in all just takes a little familiarization. Office Suite is a great option to MS Office and Apple Office apps. Thus far the developers have kept the apps simple and straight forward to use. I am sure these office apps will improve with time. iCloud integration is simple and easy to use..RickatkVersion: 11.5

BonneVery usufull.Client insulteVersion: 10.10

TS EXTRA INCGreat app !!!.TS EXTRA INCVersion: 10.9.3

Re. Updated AppWith the new update and updated my phone this App works great.The HófVersion: 9.12

Apple woesI just changed to iOS and discovered that File Commander isn’t available. What to do ?.Alper AkselVersion: 9.11

Thank you for saving my sanity!I was using microsoft word on my older iPad, and then again on my brand new iPad. It lagged, froze, and I had all kinds of problems. Wow Microsoft really? You’d think they could get their act together and ensure the smooth operation of an ios App. With no end in sight to the ongoing problems I have experienced, I looked for an alternative. This is the BEST word processing App for iPad/ ios. I have it on my iPhone too. Thanks much!.Jane doe 2011Version: 9.1

Magnifique…… surtout que je n’ai ni téléphone, ni tablette, ni ordinateur, ni internet… seulement des pigeons~voyageurs !.Bernard HinotVersion: 9.3.1

Office SuiteThis App is great It does everything And fill all of my needs. Jac.Jockos 1Version: 9.3

AmazingI’ve been looking for a way to have all the Microsoft app on my iPhone and this is the best one I’m really happy and it’s only 39.99 per year.Laticia0407Version: 8.3

The bestWell organized. Better and less expensive. Fixed all my issues. Very pleasant interface.Beginner001Version: 7.9

Update: still extremely pleased with appHave been using this app for awhile now and am completely happy with it. I have tried many other apps to satisfy my needs, especially for word processing, but none filled the need. This one does it in spades. Update: This is one of the best purchases I have ever made for an app. It is fast, full-featured, and clean. Now has Mail for the laptop and it is the best mail app I have used. Keep up the great improvements. Thanks Developers..SeasiderGVersion: 7.12.1

IPad je ne peux pas m’en servir sur mon iPadNe peux m’en servir sur mon iPad.Alaing50Version: 7.10

Best appBest app for PDF files and document files.Edmund the geniusVersion: 7.1

Application assez efficaceElle regorge de fonctionnalités assez complètes pour effectuer l’essentiel des travaux de bureau ou personnels..Billzegen57Version: 6.1

Excellent office package.This is an edit after 1 year of usage. The formatting remains exactly the same after you move it to ms office. Please merge and center option in documents for table just like in sheets..IVarCPVersion: 6.5

UnbelievableI still can't grasp how much horsepower I got with this app. With complex spreadsheet formulas and complex left to right and right to left texts in the word processor I don't really have any other alternative to OfficeSuite. Thank you guys for this peice of software and keep on the good work!.JubinahdiVersion: 5.9.10

Mobile officeThis software is feature rich and extremely comfortable to use and yet cheap in comparison with Microsoft products.DanielegbuneVersion: 5.9.5

Nice appVery handy and not to hard to use..Dewey cheethamVersion: 5.9

Accommodement...Je trouve dommage que l'on puisse pas acheter juste le programme feuille calcul. Je n'ai pas besoin du tout des autres programmes alors le jour où vous vendez Feuille calcul seul je l'achèterais Merci! Jean.BebeboomerVersion: 5.7

Good appGood app!!!.KhoantVersion: 5.6.2

BugBonjour L’application ne fonctionne plus avec ios 11. Que dois je faire? Merci.Sylvain1966Version: 5.6.2

Office suiteTres bien monté. Excellent.Coco1134Version: 5.5

Ms OfficeIt's a good software, I can backup my files to office drive and my cloud drive too, all from my phone. And has lots features and it's a user friendly. Thnx guys good work.👍.LebanoncedarsVersion: 5.5

Office SuiteHaving a great time using it's "excel-like" spreadsheet, but it does lack in some areas. It's great to be able to use it in order to put documents together if in later years, they somehow get lost. As I mentioned earlier, I'm a huge spreadsheet fan. This program, especially with it's low fee, is just awesome!! Been using the document template having a fantastic time!! Cut/Copy paste just really trying to see how far I can push the boundaries and it's pretty incredible. For the fact that it's not a Microsoft brand, this programming, it's rather close. Surely enjoying it!!! 😉.JerichxoVersion: 5.5

AwesomeThis is a perfect app for on the go work! Love it!.Denise HoestereyVersion: 5.1.1

This versionWorks well but I'm staying away from monthly or yearly paid software. I prefer a software where I pay once. Too many companies are trying to hold us as captive audiences. Bad business model..Norm327Version: 5.0.1

Good bundlePerfect for uaing on iphone. Unfortunately, not showing right-to-left languages like persian/farsi correctly..Mr.ShaShaVersion: 5.3.1

GreatVery helpful for my iPad. I recommend definitely..Fan of M...Version: 4.7.1

Très bonne applicationEn général, cette application est super et va très bien. Comparativement à Excel, tout ou presque est semblable. En reverche, j'aurais aimé avoir une version avec développeur comme Excel (VBA) mais je crois pas que c'est possible mais je vais faire avec. Merci.Monroc 4Version: 4.9

Đánh giáTuyệt.Le VienVersion: 4.5.1

Free International Money Transfer 💸Enjoy high maximum transfers into more than 20 currencies while saving up to 90% over local banks! The cheap, fast way to send money abroad. Free transfer up to 500 USD!AdvertorialVersion: 11.6.2

OfficeSuite docs & PDF editor Negative Reviews

CRASH PRONE due to ADSThis app is very frustrating and can cause serious errors, spreadsheet scrambles and loss of work from intrusive ad pop ups and constant “upgrade” requests at initial (previous work) loading. Contacting their so-called support team is even worse, since after sending them a very detailed exact description of how/why/when and what happens over and over, they still insist on “screen shots” and “more details”. It would be easier to just write the patch for their lack of error trapping and poor programming timing and input errors, then to fiddle around with “screen shots”... As far as the app itself, the plain-jane stacked menus are impossible to fully navigate without a bluetooth full-keyboard. Using your standard popup device keypad will soon make you crazy in spreadsheet and word processor modes. Finally, the “autoload last work” feature itself creates “lost-in-buffer” unusable file loading errors, which can corrupt your past work. You must constantly save large active files as you work, changing their file names, to ensure that WHEN (not if) you suffer a crash, your work isn’t corrupted/lost/unuseable. Note that the paid-for “rights” in the “pro” version does not cross over from former platforms (first gen ipads to air4 for example)..TwodurnbadVersion: 7.5

Pretty worthless unless you do the paid versionEdit to say if I could give it negative stars… I would… after the developers response to my review…. It would be a negative 3 if I could!!) So got the app, expected to have to deal with ads of some form…. It wanted me to try the premium version for three days, but I wanted to see what I could do with the free version… You can view files…. That’s it. I mean you can edit a bit but you can’t save, you can’t create a document… nothing. So unless you just need to be able to read/access files the free version won’t do you any good! In response to the developer, you need to say in the app info that you can’t do anything but read…. Unless you upgrade. And sorry but that is worthless. I should be able to at least edit and save an existing document in the free version…. You say try the paid version… no, you have a free version it should be able to do SOMETHING other than read the file…. Since you can’t, and I see nothing but complaints about your product…. No way in heck am I gonna try it!.KnightieVersion: 9.0

The worst technical support ever!I have a lifetime premium license. Every time there is an update my software reverts back to the free version or the pro version. These versions have far fewer features. I sent Support requests to the company. I receive tons of resistance to resolve my issue and it usually takes as much as 2 1/2 month to resolve my technical support issues such as this. I use this software constantly, and depend on the premium features. I have been using their software for 4+ years. I received the free lifetime premium license for my iPad When they initially made available for the iPad. The last time I reviewed the software they assured me that they would contact me to resolve the issue. I have today never heard from them and that has been over two months ago. If you have left A review of this software, and they have stated in their reply that they will resolve the issue by contacting you, DO NOT BELIEVE IT. They are only trying to save face and give the appearance that they are going to give good customer support..WireditproVersion: 6.12

Legacy user, they Deleted my account, tried to force subscription.First off on my legacy user who have been using this back from when it was a one time paid program. They switched to a subscription base model enforced all of us who had paid for it to go and register for this online account nonsense. Then every couple weeks they sign us out of our online account forcing us to sign back in, telling us how it would be easier if we just signed up for a subscription because then it wouldn’t happen. All of a sudden out of nowhere my account has disappeared, says it’s not in the system, and then I should sign up for a subscription. This is a bait and switch from a company that charged people once for an app and then switch to a subscription model, eventually screwing those of us who paid. I’m filing a report with Apple for a bait and switch. This is criminal from a bunch of greedy developers..ThalinorVersion: 9.5

Terrible customer careAfter my updated review, this app has sudden deleted half of my copy and no one at Mobi has gotten back to me with an explanation as to what happened and who within Mobi had made the unauthorized alteration. There is no working customer service contact phone number so it’s impossible to speak with anyone at Mobi. I LOST HALF OF MY COPY AND NO ONE SEEMS TO CARE!!! This app is not user friendly and the customer service for any help is non existent. This app works great but I am disappointed by the forced up sell to the paid edition. Without paying, the basic app really does nothing. I think it would be professional of the developer to say, up front, that if the user want to convert a odt zipped file to a readable version on iOS, you need to pay. NOT COOL, people. Non the less, I needed the conversion so I agreed to the upgrade, for now. But I’m not sure I’ll keep it beyond the 7 day trial... Have some guts, developer and contact me to discuss. Will this happen? Probably not..AlLeeShawVersion: 6.4

Not So Great 😒I thought this was such a great app when I first began using it. It included all the apps that I needed for my business. I have been using it heavily. I have quite a few documents saved. Now when i try to open the app it doesn’t open. I can’t access any of my files. I’m super angry. I thought the files were backed up but they weren’t and that’s my fault. I tried everything I could to get the app to open for me and it just will not load. So now I have to delete it and reinstall which is a bit frustrating. I don’t trust that it will not freeze up on me again. I also found that while typing documents it can be a little laggy. Maybe the freezing non opening app situation as well as the laggy typing can be fixed with an update. Right now I just can not recommend this app. I would stick with pages or something else for now..MysticYoshiraVersion: 7.2

CriminalI don’t know how else to describe OfficeSuite than CRIMINAL! I simply wanted to see if the app would meet my needs so I downloaded the app 3 days ago. I decided to close the “subscription” as it was not what I was looking for. HA! So far I have not found where the unsubscribe routine is hidden. I know that they must have programmers on staff who could write one. However when I click on the link all I get is some tiny script that is formatted so that ti runs off the screen. Scrolling is blocked so you cannot read the full line of text. I tried using Cut and Paste but the only part I could recover were a couple links to Apple Forums. The suggestions referred to an “unsubscribe” button in Settings which does not exist in my version of iOS (12.5.4) I will continue to attempt to find the unsubscribe’s hiding place. Yeesh! I would only expect such underhanded failure of programming such a BUGGY process from 1) a very inexperienced programmer or 2) a scam program intent on taking advantage of unsuspecting people who trust the “free trial period” claim. Does anyone know where to file a complaint against a SCAM OFFER? BEWARE OF TOUCHING THE “GET” BUTTON in the iTunes listing!.OzzyjazzVersion: 8.11.1

A great app that just needs a little moreI use this app back and forth between it and Word. There are just a couple of things that would push this app closer to being better. First, we need a ruler, this would allow quick paragraph formatting, and let us know other important margin and size information. Second, especially since Word is beta testing this now, is trackpad/mouse and cursor control. On the iPad we now need a full office suite, not a mobile office suite. This app is so close to being able to deliver that. There are third, forth, and other things I would want you to add, but being able to booklet print is right up there. Keep up the good work..Mark.FennVersion: 8.3

Where’s Office Pro?Update: The HelpDesk responded pretty quickly but told me I was now part of the Free Version from my PURCHASED Pro Version. I am very nervous I will lose my files when I create a free account because I’m such a rookie and really have no clue what I’m doing. I think I’m going to be sick. I TRUSTED that I had bought a product that has now been taken away from me. First Review: What the heck is going on? I go into my Office Pro that I purchased to find out my “subscription” has run out? Now I’m terrified I will lose all my documents, etc. I trusted you, Office Suite. Only one star until I figure out what’s going on. No notice..no nothing..Nikt NiemandVersion: 9.10

Can’t decide what they are offeringSo the overview docs say you can create and edit with the free version... but you can’t. The overview docs say you can buy the pro version... but you can’t. Basically this is just like word for iPad- you have to pay for an annual subscription no matter what. No free features. Nada. Nothing. Completely useless. Which, if the description said that, I could have saved the half hour I wasted downloading it, but instead the description says there is a free version and you can use basic features, but... you guessed it- you can’t. Maybe if you are inclined to rent software it actually does something?.876654321Version: 6.8.1

Has stopped workingAfter the latest IOS update I get a message the developer needs to update the app. When I try to update thing happens. I have sent 2 requests through your support channel and no response. It has been two weeks!! I can do nothing with the app. I have seen where you have discontinued support for Office Suite premium but have indicated I can download te new app without buying it again through a subscription but it doesn’t restore my purchase. I have enjoyed the software in the past but this has left me feeling vulnerable. If you respond to my support inquiries I will give you an appropriate rating..Lonf time userVersion: 9.7

No compatibility with iPad Apple keyboardUPDATE: Still frustrated. Developer response is not helpful. Of course I have ensured that the keyboard is connected properly. I have an Apple Pencil which is also wreaking havoc with this program. Once I disconnect the Pencil I have fewer problems. However setting that additional problem aside, the on screen keyboard continuously pops up even when I choose for it not to be used. This has only been a problem immediately after the iOS 14 update. Still need assistance. ******************************** I am very frustrated. I paid for a yearly subscription specifically because I am able to use my iPad with keyboard to create documents. After updating to iOS 14 I can start a sentence in a new document - then the on screen keyboard pops up and I can no longer use the physical keyboard, rendering this useless to me. I have emailed the developer and have not received a response. I would appreciate an update or I want to cancel my subscription. Please respond..Cat-in-CAVersion: 8.0

My Document Held HostageI downloaded this app to finish a paper while on the train home. The app allowed me to download the Word document and work on it in the app. Functionality at this point was fine. Probably a good app. HOWEVER, after saving the file and hoping to export it I was stopped by a forced subscription. I could not export the document that I had put two hours of work into without first paying. Also, an attempt to copy and paste the text from the document into an email failed for the same reason. Document editing(including copy function) was limited to subscribers. There is effectively no way to recover the work that I put in when editing was initially allowed. I will not pay for the subscription nor will I recommend this app. The invitation to work on the document followed by an inability to access that work seemed to be an intentionally created problem to force subscription..Ryangrady93Version: 6.14

Not there yet!Initially I used the word processor and it worked very well. I was happy with the trial version and purchased the upgrade. I was soon disappointed as I expanded my use to the spreadsheet; quickly learning that this application is really a non-starter. The spreadsheet freezes so often it really is not usable. I hope this is remedied soon. The application freezes when I insert a graph that seems to be too large. I cannot get out of it. I have tried to restart there app. I have tried to restart the iPad. I had too uninstall and reinstall the app to get it to work..JimWichmanVersion: 8.4

Well now you are just being greedy! Thanks a lot!I cannot afford many apps but I saw the value in this for what it was capable of doing so I purchased the full version of this app years ago. I am really upset to find out an automatic update was done and I can no longer use this App unless I want to pay a monthly or yearly subscription. Way to look out for the people who help support your app when it had all its flaws. You think we could get a notice or warning or at least the option to to keep our old version that we paid for bugs and all. I am sorry but I cannot afford a subscription..Lwbwew3Version: 6.6

Pro version was promising...new system in trouble.Good program since paying for pro version and now is requiring a subscription now offering a lower monthly price. With the old pro version you had no limit on installs....no such thing when converting to new version. Even reinstalling I’m told too many install and it fails and ads return. I have been monitoring any updates and key areas have not been addressed....no excel keypad...imported pictures distorted in word...compatibility is suspect to name a few. This app made a nice attempt at a comeback from when I first bought it years ago....but seems to “self destroying” now. Microsoft apps are accurate and WORK....and free on iPad etc with screens smaller than 10”. I use this exclusively. Wps app is free and equivalent to Microsoft. Polaris office 2019 is a paid app but I paid for previous versions years ago also but it functions very well in the new updated version..Rmb46Version: 6.8

Terrible Customer ServiceMy first negative AppStore review: I purchased a subscription because they said it could edit PDF’s. I realized it didn’t have the pdf editing functionality I required the day I purchased it, immediately reached out to customer service and explained the mishap, and politely requested a refund. They simply said they don’t ever give refunds. I now have a year subscription to something that I didn’t even use. RESPONSE TO DEVELOPER: Sonya, Apple specifically told me to contact the developer because in order to process my refund it would have to be initiated by the developer in this case..Sound.ShipVersion: 6.10

Pop-upPop-up and $$$.TitoylavoieVersion: 7.9

Complicated to use and I cancel it it won’t let me cancelI can’t cancel yet I don’t like . Unfortunately I can’t recommend this anyone.Shushie2023Version: 10.8

Je hais les abonnnementsJe hais les abonnements de logiciels payer a tout les mois. Ce n’est pas pour moi. Tant et aussi longtemps qu’il y aura des abonnement, je n’installerais pas de programme. C est rendu tout le monde font des abonnement au lieu de faire un seul et unique paiement. Vous pouvez vous le fourré dans le cul..Reboot200Version: 9.11

Free but no it’s notI really despise apps/companies that advertise their app is free when it’s not really. You can’t even start it or try it without agreeing to a trial. Immediately deleted. Start advertising in an honest manor. Deleted out of principal. Only garbage apps resort to this. Looks like a money grab. Bye bye…..Hate Scam Apps..Version: 9.5

No. And NO!I bought and paid for the Pro version of OfficeSuite. I used it with great regularity and *loved* it! Now, due to some company changes, I was forced to d/l some useless version that does not allow me to do anything but read. Plus, every single doc I had saved was GONE! Every. Single. One. Thus, I paid for a thing I can no longer use UNLESS I get a subscription. Well, no. And NO! This was once a superb piece of work. Now, it is a superb piece of… well, yeah..RoKuSisVersion: 9.0

Extremely unsatisfiedI also paid for this app and was using it regularly for my own use as well as recommendations for clients I work with. I read that I need to contact your help desk as per your response on July 11 to another constructive review. I have not used this app since COVID began but recently noted that I now no longer have access to my cloud accounts without a subscription. I will email the help desk as suggested to associate the license but unfortunately this is not as simple for all users impacted by this issue..Frustrated 2020202Version: 8.0

Unhappy customerBought the pro version many years ago and I am now unable to use it without subscribing for a yearly plan. I feel abused..KardockaVersion: 7.10

Terrible UpdateWord anticipates words before I am finished typing and it’s often the wrong word! So then I waste time correcting it — if I can. I was trying to write the word “lolly” instead of lollipop but it wouldn’t let me! Fix this!! And why does huge blocks of text get blacked out for a few seconds?.Lester the MVersion: 7.8

Auto renewalAfter just 3 days of using this service for a free trial . They went ahead and charged $45 to my account to get the full.Grama905Version: 7.4

No iCloud accèsEverything’s is configure correctly on my iPad but i can’t see any iCloud files in the browser. I saw those files in any other applications..DanmyfunVersion: 7.4

Had pro now have to payagainHad pro now have to pay again?.Jonathan_QcVersion: 7.3

Completely uselessFirst thing when I opened up the app they ask you to subscribe to the pro version. And after editing a document using their buggy interface, I couldn’t export the document to anywhere. Tried email, google drive, save to files. And it created this ridiculously large 60Mb PDF. Immediately uninstalled..Albert-albert-wVersion: 7.2

Poor SupportMore than likely I would have subscribed to this. However;, I emailed the support during my trial period. I simply wanted to know if I would be able to use the apple pen on word documents. Waited for several days and no response for what I would assume was a pretty simple question. Decided to uninstall and will not subscribe due to the fact of the poor customer support. Thanks but no thanks..CallinsplaceVersion: 7.1

Paid for the Pro, now they're asking me to pay againWill uninstall.YawnonymusVersion: 6.11.1

No longer happy.It used to be a decent piece of software. So much so that I paid for the app. Since the last update, The program nags me to upgrade. But I already paid for the Pro version. Not happy..MtlBrokerVersion: 6.9

GarbageThey recently changed this and now I cannot open any of my files. Changed without warning. USE THIS APP AT YOUR OWN RISK...?!!?!Version: 6.9

ErrorSince the most recent program update it no longer opens on my iPhone. Pretty useless as that was the main reason I purchased it..RuffettHVersion: 5.9.9

MediocreAt best.AmosAvitanVersion: 5.3

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